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Computer Repair Business Plan

computer repair business plan template free

Starting a computer repair business can be a lucrative and rewarding business venture for any tech enthusiast.

However, entering the marketplace without proper planning can put your business at risk. That’s where a business plan can help.

Need help writing a business plan for your computer repair business? You’re at the right place. Our computer repair business plan template will help you get started

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Free Business Plan Template

Download our Free Business Plan Template now and pave the way to success. Let’s turn your vision into an actionable strategy!

  • Fill in the blanks – Outline
  • Financial Tables

How to Write a Computer Repair Business Plan?

Writing a computer repair business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan:

1. Executive Summary

An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready and summarizes each section of your plan.

Here are a few key components to include in your executive summary:

Introduce your Business:

  • This section may include the name of your computer repair business, its location, when it was founded, the type of computer repair business (E.g., general computer repair, mobile device repair, gaming console repair.), etc.

Market Opportunity:

Products and services:.

  • For instance, your computer repair services may include diagnostic and troubleshooting, hardware repair, software installation, data backup solutions, and network and connectivity solutions.

Marketing & Sales Strategies:

Financial highlights:, call to action:.

Ensure your executive summary is clear, concise, easy to understand, and jargon-free.

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2. Business Overview

The business overview section of your business plan offers detailed information about your company. The details you add will depend on how important they are to your business. Yet, business name, location, business history, and future goals are some of the foundational elements you must consider adding to this section:

Business Description:

Describe your business in this section by providing all the basic information:

  • General computer repair
  • Laptop repair
  • Mobile device repair
  • Remote support services
  • Gaming console repair
  • On-site repair services
  • Describe the legal structure of your computer repair company, whether it is a sole proprietorship, LLC, partnership, or others.
  • Explain where your business is located and why you selected the place.

Mission Statement:

Business history:.

  • Additionally, If you have received any awards or recognition for excellent work, describe them.

Future Goals

This section should provide a thorough understanding of your business, its history, and its future plans. Keep this section engaging, precise, and to the point.

3. Market Analysis

The market analysis section of your business plan should offer a thorough understanding of the industry with the target market, competitors, and growth opportunities. You should include the following components in this section.

Target market:

  • For instance, computer educational institutes and IT offices can be an ideal target market for a computer repair business.

Market size and growth potential:

Competitive analysis:, market trends:.

  • For instance, there is a growing demand for mobile device repair services; explain how you plan to deal with this growing market trend.

Regulatory Environment:

Here are a few tips for writing the market analysis section of your computer repair business plan:

  • Conduct market research, industry reports, and surveys to gather data.
  • Provide specific and detailed information whenever possible.
  • Illustrate your points with charts and graphs.
  • Write your business plan keeping your target audience in mind.

4. Products And Services

The product and services section should describe the specific services and products that will be offered to customers. To write this section should include the following:

Describe your services:

Mention the computer repair services your business will offer. This list may include services like

  • Diagnosis and troubleshooting
  • Hardware repair and replacement
  • Virus and malware removal
  • Networking and connectivity solutions
  • Software installation and configuration

Service Process:

  • You might mention how customers request computer repair services, how you diagnose or troubleshoot issues, and when you deliver services.

Quality Assurance:

  • This may include standardized procedures, timely quality audits, monitoring and testing equipment, and continuous improvement.

Additional Services

In short, this section of your computer repair plan must be informative, precise, and client-focused. By providing a clear and compelling description of your offerings, you can help potential investors and readers understand the value of your business.

5. Sales And Marketing Strategies

Writing the sales and marketing strategies section means a list of strategies you will use to attract and retain your clients. Here are some key elements to include in your sales & marketing plan:

Unique Selling Proposition (USP):

  • For example, fast turnaround times, on-site repairs, specialized expertise, and environment-friendly practices could be some of the great USPs for a computer repair company.

Pricing Strategy:

Marketing strategies:, sales strategies:, customer retention:.

  • For instance, your customer retention strategies may include providing excellent customer service, customer feedback and surveys, and follow-up calls.

Overall, this section of your computer repair business plan should focus on customer acquisition and retention.

Have a specific, realistic, and data-driven approach while planning sales and marketing strategies for your computer repair business, and be prepared to adapt or make strategic changes in your strategies based on feedback and results.

6. Operations Plan

The operations plan section of your business plan should outline the processes and procedures involved in your business operations, such as staffing requirements and operational processes. Here are a few components to add to your operations plan:

Staffing & Training:

Operational process:, equipment & machinery:.

  • Explain how these technologies help you maintain quality standards and improve the efficiency of your business operations.

Adding these components to your operations plan will help you lay out your business operations, which will eventually help you manage your business effectively.

7. Management Team

The management team section provides an overview of your computer repair business’s management team. This section should provide a detailed description of each manager’s experience and qualifications, as well as their responsibilities and roles.

Founders/CEO:

Key managers:.

  • It should include senior management and other key people involved in the computer repair business operations, including their education, professional background, and any relevant experience in the industry.

Organizational structure:

Compensation plan:, advisors/consultants:.

  • So, if you have any advisors or consultants, include them with their names and brief information consisting of roles and years of experience.

This section should describe the key personnel for your computer repair services, highlighting how you have the perfect team to succeed.

8. Financial Plan

Your financial plan section should provide a summary of your business’s financial projections for the first few years. Here are some key elements to include in your financial plan:

Profit & loss statement:

Cash flow statement:, balance sheet:, break-even point:.

  • This exercise will help you understand how much revenue you need to generate to sustain or be profitable.

Financing Needs:

Be realistic with your financial projections, and make sure you offer relevant information and evidence to support your estimates.

9. Appendix

The appendix section of your plan should include any additional information supporting your business plan’s main content, such as market research, legal documentation, financial statements, and other relevant information.

  • Add a table of contents for the appendix section to help readers easily find specific information or sections.
  • In addition to your financial statements, provide additional financial documents like tax returns, a list of assets within the business, credit history, and more. These statements must be the latest and offer financial projections for at least the first three or five years of business operations.
  • Provide data derived from market research, including stats about the computer repair industry, user demographics, and industry trends.
  • Include any legal documents such as permits, licenses, and contracts.
  • Include any additional documentation related to your business plan, such as product brochures, marketing materials, operational procedures, etc.

Use clear headings and labels for each section of the appendix so that readers can easily find the necessary information.

Remember, the appendix section of your computer repair business plan should only include relevant and important information supporting your plan’s main content.

The Quickest Way to turn a Business Idea into a Business Plan

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This sample computer repair business plan will provide an idea for writing a successful computer repair plan, including all the essential components of your business.

After this, if you still need clarification about writing an investment-ready business plan to impress your audience, download our computer repair business plan pdf .

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Frequently asked questions, why do you need a computer repair business plan.

A business plan is an essential tool for anyone looking to start or run a successful computer repair business. It helps to get clarity in your business, secures funding, and identifies potential challenges while starting and growing your business.

Overall, a well-written plan can help you make informed decisions, which can contribute to the long-term success of your computer repair company.

How to get funding for your computer repair business?

There are several ways to get funding for your computer repair business, but self-funding is one of the most efficient and speedy funding options. Other options for funding are:

  • Bank loan – You may apply for a loan in government or private banks.
  • Small Business Administration (SBA) loan – SBA loans and schemes are available at affordable interest rates, so check the eligibility criteria before applying for it.
  • Crowdfunding – The process of supporting a project or business by getting a lot of people to invest in your business, usually online.
  • Angel investors – Getting funds from angel investors is one of the most sought-after startup options.

Apart from all these options, there are small business grants available, Check for the same in your location and you can apply for it.

Where to find business plan writers for your computer repair business?

There are many business plan writers available, but no one knows your business and ideas better than you, so we recommend you write your computer repair business plan and outline your vision as you have in mind.

What is the easiest way to write your computer repair business plan?

A lot of research is necessary for writing a business plan, but you can write your plan most efficiently with the help of any computer repair business plan example and edit it as per your need. You can also quickly finish your plan in just a few hours or less with the help of our business plan software .

About the Author

computer repair business plan template free

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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Home » Sample Business Plans » Technology

How to Write a Computer Repair Business Plan [Sample Template]

Are you about starting a computer repair business? If YES, here is a complete sample computer repair business plan template & feasibility study you can use for FREE . According a recent report, sales of computer services are expected to exceed $47 billion this year in the U.S. alone, with computer repair leading the way.

Almost all small businesses and home offices use computers and depend on them to be working properly. They don’t have the skills, the time or the desire to do their own computer service, repair and upgrades, and that puts a computer physician right in the middle of one of the fastest-growing industries in the world.

Companies in computer repair industry are involved in repairing and maintaining one or more of the following: consumer electronic equipment, computers, office machines, communication equipment and other electronic and precision equipment; items that are not sold new.

Establishments in this industry repair items including microscopes, radar and sonar equipment, televisions, stereos, video recorders, computers, photocopying machines, communications equipment, scientific instruments and medical equipment.

A Sample Computer Repair Business Plan Template

1. industry overview.

The Computer Repair Services industry is an open industry, hence a low level of market share concentration. Even though large multiservice agencies operate in the industry, revenue is also spread among thousands of small firms and freelancers.

As a matter of fact, no single computer repair company can account for more than 5.0 percent of the total revenue generated in the industry. This is the reason why smaller computer repair business accounts for a large percent of the players in the computer repair services industry.

Computers have exploded throughout America and the world over the past 30 years – from 2,000 units shipped in 1960 to 900,000 in 1980 to 7 million in 1990 to over 15 million per year by 2003 to over 65 million per quarter in 2015. With this rapid growth there has been a corresponding increase in the need for computer services.

As of 2010 there were over 550,000 people employed in the maintenance and repair sector in the united states, and employment is expected to grow through 2018. More than 70% of those people work in small businesses of less than 5 people; another 20% work for companies with less than 20 people.

While previously the industry had been primarily focused on fixing and upgrading business computers, most of the companies now do more than just maintenance and repair. Over the course of the 1990s, repair services were able to cope with more reliable and cheaper computers hurting business by replacing components instead of repairing them, using new diagnostic tools, and offering other services such as disaster recovery and virus protection.

The industry is still dominated by original equipment manufacturers (OEMs), which are companies that will visit a customer to repair or replace the same products that they make. In recent years, large chains like Best Buy with their “Geek Squad” have opened up repair arms; powered by their name recognition and huge marketing budget, they immediately became a formidable competitor for any computer repair business. In addition, with computers cheaper than ever, some people have tended to replace their computers entirely rather than bother to have them repaired.

Statistics has it that the Computer Repair industry in the United States of America is worth $22bn, with an estimated growth rate of -1.2 percent. There are about 60,131 registered computer repair and maintenance businesses in the United States and they are responsible for employing about 147,293 people.

The Computer Repair Services industry has experienced decline in the last 5 years. Of course the increasing affordability of computers has encouraged consumers and businesses to purchase new products rather than replace their existing and worn out computers, and businesses and consumers typically have decided to purchase more advanced products and scrap damaged or outdated goods.

In the next 5 years, the industry will continue declining, although at a slower rate. New, technologically complex products will make way for increased repair demand. However, the industry will still suffer from declining trends, as electronics and computer products continue to decrease in price.

No doubt everybody will quite agree that the computer repair services industry has come to stay and of course it is one industry that plays key roles not only in the business world, but also in almost all the aspect of what goes around in our world today as long as computers are involved and would need to be repaired, serviced or installed.

Over and above, the computer repair service industry is very open to any aspiring entrepreneur who has acquired the required trainings, skills and perhaps professional certifications to start his or her own computer repair business and of course make good money from the industry.

2. Executive Summary

ZED Plus Technologies®, LLC is a U.S based and standard computer repair company. We have been able to secure a standard and well – positioned office facility in a central business district in Los Angeles – California. We are a computer repair company that is set to compete in the highly competitive computer repair services industry not only in Los Angeles – California, but also throughout the United States market.

ZED Plus Technologies®, LLC will offer all aspect of computer repair services such as computer repair, computer cloning, computer maintenance, and everything that relates to computer hardware et al.

Our business goal is to become one of the computer repair company in the United States and we will make sure that we do all we can to compete favorably with leaders in the industry including computer manufacturing companies that are also into computer repairs.

Our workers are going to be selected from a pool of certified and highly experienced web computer repair engineers and technicians in and around Los Angeles – California and also from any part of the United States of America as the business grows.

We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with leading computer repair companies in the United States and throughout the globe.

At ZED Plus Technologies®, LLC, our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely.

We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for all our partners, employees and for our clients.

ZED Plus Technologies®, LLC is founded by Engr. Malcom Xavi, a computer engineer per excellence who graduated with from Illinois Institute of Technology (B.Engr. Computer Engineering) and his friend and business partner for many years Fred Holloway (B.Sc. Business Management).

They have a combine experience that can help them build ZED Plus Technologies®, LLC to favorably compete with other leading computer repair businesses in the United States of America.

3. Our Products and Services

ZED Plus Technologies®, LLC was established with the aim of maximizing profits in the computer repair services industry. We want to compete favorably with the leading computer repair companies in the United States which is why we have but in place a competent quality assurance team that will ensure that every repair carried out or related services rendered meet and even surpass our customers’ expectations.

We will work hard to ensure that ZED Plus Technologies®, LLC is not just accepted in Los Angeles – California but also in other cities in the United States of America. Our products and services are listed below;

  • General Computer Hardware Repairs and Maintenance services(All Brands)
  • Computer Installations
  • Computer Cloning/ Computer upgrading
  • Repairing health related equipment such as dental and surgical equipment
  • Virus removal
  • Data recovery
  • Computer and Accessories Sales and Supply
  • Computer related advisory and consulting services
  • Other computer repair and installation related services

4. Our Mission and Vision Statement

  • Our vision is to establish a standard and world class computer repair company whose services and brand will not only be accepted in Los Angeles California but also in other cities in the United States of America.
  • Our mission is to provide professional computer repair services and other related services that will assist businesses, individuals and non-profit organizations in ensuring that their computers are always in good shape to help them carry out their business.
  • We want to build a computer repair company that can favorably compete with other leading brands in the computer repair services industry.

Our Business Structure

ZED Plus Technologies®, LLC, is a computer repair company that intend starting small in Los Angeles, but hope to grow big in order to compete favorably with leading computer repair companies in the industry both in the United States and on a global stage.

We are aware of the importance of building a solid business structure that can support the picture of the kind of world class business we want to own. This is why we are committed to only hire the best hands within our area of operations.

At ZED Plus Technologies®, LLC, we will ensure that we hire people that are qualified, hardworking, creative, customer centric and are ready to work to help us build a prosperous business that will benefit all the stake holders (the owners, workforce, and customers).

As a matter of fact, profit-sharing arrangement will be made available to all our senior management staff and it will be based on their performance for a period of five years or more as agreed by the board of trustees of the company. In view of the above, we have decided to hire qualified and competent hands to occupy the following positions;

  • Chief Executive Officer
  • Head, Technical Services

Human Resources and Admin Manager

  • Sales and Marketing Executive
  • Computer Repair and Maintenance Engineers and Technicians (10)

Client Service Executive

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

  • Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
  • Responsible for providing direction for the business
  • Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
  • Responsible for signing checks and documents on behalf of the company
  • Evaluates the success of the organization

Head, Technical Services:

  • Serves as project manager of the organization; works directly with employees
  • Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
  • Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
  • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
  • Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Makes certain that the technical department perform efficiently, coordinate employee efforts, and facilitate communications between management and computer repairs and maintenance engineers and technicians
  • Ensures that the organization work in line with international best practices.
  • Responsible for overseeing the smooth running of HR and administrative tasks for the organization
  • Defines job positions for recruitment and managing interviewing process
  • Carries out staff induction for new team members
  • Responsible for training, evaluation and assessment of employees
  • Responsible for arranging travel, meetings and appointments
  • Oversees the smooth running of the daily office and factory activities.

Sales and Marketing Manager

  • Manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
  • Models demographic information and analyze the volumes of transactional data generated by customer
  • Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
  • Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
  • Responsible for handling business research, market surveys and feasibility studies for clients
  • Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
  • Develops, executes and evaluates new plans for expanding increase sales
  • Creates new markets cum businesses for the organization
  • Empowers and motivates the sales team to meet and surpass agreed targets

Accountant / Cashier:

  • Responsible for preparing financial reports, budgets, and financial statements for the organization
  • Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
  • Responsible for financial forecasting and risks analysis.
  • Performs cash management, general ledger accounting, and financial reporting for one or more properties.
  • Responsible for developing and managing financial systems and policies
  • Responsible for administering payrolls
  • Ensures compliance with taxation legislation
  • Handles all financial transactions for ZED Plus Technologies®, LLC
  • Serves as internal auditor for ZED Plus Technologies®, LLC.

Computer Repair and Maintenance Engineers (2) and Technicians (8)

  • Responsible for general computer repairs and maintenance services (All Brands)
  • Carries out computer installation services for clients
  • Responsible for carrying out computer cloning
  • Responsible for handling Networking of computer system
  • Responsible for handling Virus removal Data recovery
  • Handles computer and accessories sales and supply for the organization
  • Handles other computer repair and installation related services as assigned by the Head, Technical Services.
  • Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries.
  • Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
  • Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
  • Manages administrative duties assigned by the creative director in an effective and timely manner
  • Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries

6. SWOT Analysis

We know the importance of being acquainted with our strengths and weaknesses and as such, ZED Plus Technologies®, LLC employed the services of a core professional in the area of business consulting and structuring to assist our organization in building a well – structured computer repair business that can favorably compete in the highly competitive computer repair service industry in the United States and the world at large.

Part of what the team of business consultant did was to work with the management of our organization in conducting a comprehensive SWOT analysis for ZED Plus Technologies®, LLC. Here is a summary from the result of the SWOT analysis that was conducted on behalf of ZED Plus Technologies®, LLC;

Our core strength lies in the power of our team; our workforce. We have a team of certified and highly trained and experience computer repair engineers and technicians, a team with excellent qualifications and experience in various niche areas in the computer repair service industry. Aside from the synergy that exists in our carefully selected workforce, our services will be guided by best practices in the industry.

As a new web computer repair company in Los Angeles – California, it might take some time for our organization to break into the market and gain acceptance especially from top profile clients in the already saturated and highly competitive computer repair services industry; that is perhaps our major weakness. Another weakness is that we may not have the required cash to pump into promoting our business the way we would want to.

  • Opportunities:

No doubt, the opportunities in the computer repair services industry is massive considering the number of individuals and corporate organizations who owns computers and whose businesses depends on computers. As a computer repair company, we are ready to take advantage of any opportunity that is available in the industry.

Just like any other business, one of the major threats that we are likely going to be faced with is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of a new computer repair company in same location where our target market exist and who may want to adopt same Business model like us.

7. MARKET ANALYSIS

  • Market Trends

Modernization and technology has made the use of computer in our society a life sublime. Most of our activities are now done online using computers. Even our little kids are being taught how important a computer is and how to use them.

The extent to which the Internet and computer has taken over our world is a pure sign that every computer literate needs the services of a computer repairer when his/her computer malfunctions – be it hardware or software.

People of all classes, sizes and age ranging from the business class down to the fetus in the womb (for scans etc.) needs a computer repairer to be able to attend to this device known as a computer that has taken over our day to day activities.

The very nature of the Computer Repair industry, with its extraordinary rate of technological development, creates a constant need for businesses skilled in updating and advising customers on computer-related issues. With every individual armed with a computer and with almost all valuable information in our daily lives being stored in the computer, the computer selling business is booming and with this booming comes a need for repairers by users.

Everybody with a computer knows that moment of panic when the hard drive crashes–and for the businesspeople, it usually happens when they’re staring into the eye of a deadline. The need for computer physicians is growing every day and more people are Venturing into this field, making it a competitive and goal oriented industry.

Lastly, the computer repair services industry will continue to evolve due to the advancement of computer technology and software applications designs et al.

8. Our Target Market

Before starting our computer repair business in Los Angeles – California, we conducted a market survey and feasibility studies and we are certain that there is a wide range of both corporate and individual clients who cannot successfully run their businesses without the services of computer repair companies.

In view of that, we have created strategies that will enable us reach out to various corporate organizations and individual who we know can’t afford to do without our services. Below is a list of the people and organizations that we have specifically market our products and services to;

  • Banks, Insurance Companies and other related Financial Institutions
  • Blue Chips Companies
  • Corporate Organizations
  • Manufacturers and Distributors
  • Real Estate Owners, Developers, and Contractors
  • Research and Development Companies
  • The Government (Public Sector)
  • Schools (High Schools, Colleges and Universities)
  • Celebrities, Politicians, Public Figures and Public Speakers
  • Sport Organizations
  • Religious Organizations
  • Political Parties
  • Television Stations
  • Printing Press (Publishing Houses) and Authors
  • Branding and Advertising agencies
  • Individuals and households who own computers
  • Entrepreneurs and Start – Ups

Our Competitive Advantage

Surviving in the business world as a computer repair company requires more than your expertise, knowing how to deliver standard repairs and maintenance but also how to network with key people that matters; decision makers that can decide who will get a computer supply, installation, repair, networking and maintenance contract.

Without a shadow of doubt, there are loads of big time investors (Computer Manufacturing Companies), that have a stake in the computer repair services industry; but one thing is certain, there is room big enough to accommodate both the big computer repair companies and the small computer repair companies.

What smaller computer repair companies need to do to survive in the industry is to concentrate on providing computer repair, maintenance and installation services to households, individuals, estates, communities, schools, hospitals and hotels et al before bidding for big computer supply, installation, repair, networking and maintenance contracts from corporations and government agencies.

We are quite aware that to be highly competitive in the computer repair services industry means that you are not only expected to be able to deliver consistent and highly reliable computer supply, installation, repair, networking and maintenance jobs, but you must be able to meet set targets. No one would want to continue to hire your services if don’t always meet up with the target date of completion of projects.

Our competitive advantage lies in the power of our team; our workforce. We have a team of certified and highly trained and experience computer repair engineers and technicians, a team with excellent qualifications and experience in various niche areas in the computer repair service industry. Aside from the synergy that exists in our carefully selected workforce, our services will be guided by best practices in the industry.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category (startups computer repair businesses in the United States) in the industry. It will enable them to be more than willing to build the business with us and help deliver our set goals and achieve all our business aims and objectives.

9. SALES AND MARKETING STRATEGY

  • Sources of Income

ZED Plus Technologies®, LLC is established with the aim of maximizing profits in the computer repair services industry and we are going to go all the way to ensure that we do all it takes to meet and surpass the expectations of all our clients.

ZED Plus Technologies®, LLC will generate income by offering the following computer repair related services;

  • General Computer Hardware Repairs and Maintenance services (All Brands)
  • Computer System Networking

10. Sales Forecast

One thing is certain; there would always be corporate organization and individual who would need the services of computer repair companies.

We are well positioned to take on the available market in computer repair services industry and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow our computer repair company to enviable heights.

We have been able to critically examine the computer repair market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to similar startups in Los Angeles – California.

Below is the sales projection for ZED Plus Technologies®, LLC, it is based on the location of our business and of course the wide range of our services and target market;

  • First Year-: $350,000
  • Second Year-: $750,000
  • Third Year-: $1,200,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same computer repair services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

  • Marketing Strategy and Sales Strategy

We are mindful of the fact that there is stiffer competition in the computer repair services industry; hence we have been able to hire some of the best marketing experts to handle our sales and marketing.

Our sales and marketing team will be recruited based on their vast experience in the computer repair services industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall business goal of ZED Plus Technologies®, LLC.

Our corporate goal is to grow ZED Plus Technologies®, LLC to become one of the top 10 computer repair services brands in the United States of America which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with not only in Los Angeles – California but also in other cities in the United States of America.

ZED Plus Technologies®, LLC is set to make use of the following marketing and sales strategies to attract clients;

  • Introduce our computer repair company by sending introductory letters alongside our brochure to individuals, corporate organizations, religious organizations and key stake holders.
  • Promptness in bidding for computer supply, installation, repair, networking and maintenance contract from the government and other cooperate organizations
  • Advertise our business in relevant business magazines, newspapers, TV stations, and radio station.
  • List our business on yellow pages ads (local directories)
  • Attend relevant international and local expos, seminars, and business fairs et al
  • Create different packages for different category of clients in order to work with their budgets and still deliver excellent services
  • Leverage on the internet to promote our business
  • Engage direct marketing approach
  • Encourage word of mouth marketing from loyal and satisfied clients

11. Publicity and Advertising Strategy

There is no business that does not need rigorous marketing too survive the competitive business terrain. As such, we have been able to work with our in house brand and publicity consultants to help us map out publicity and advertising strategies that will help us walk our way into the heart of our target market.

We are set to become the number one choice for both corporate clients and individual clients in the whole of the United States and beyond which is why we have made provisions for effective publicity and advertisement of our computer repair and maintenance company.

Below are the platforms we intend to leverage on to promote and advertise ZED plus Technologies®, LLC;

  • Place adverts on both print (newspapers and magazines) and electronic media platforms
  • Sponsor relevant community based events / programs
  • Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, YouTube, Google + et al to promote our services
  • Install our Bill Boards on strategic locations all around Los Angeles – California
  • Engage in road show from time to time in targeted neighborhoods
  • Distribute our fliers and handbills in target areas
  • Contact corporate organizations by calling them up and informing them of ZED Plus Technologies®, LLC and the services we offer
  • List our computer repair and maintenance company in local directories / yellow pages
  • Advertise our computer repair and maintenance company in our official website and employ strategies that will help us pull traffic to the site.
  • Ensure that all our staff members wear our branded shirts and all our vehicles are well branded with our company logo et al.

12. Our Pricing Strategy

At ZED Plus Technologies®, LLC we will keep the prices of our services below the average market rate for all of our customers by keeping our overhead low and by collecting payment in advance from corporate organizations who would hire our services. In addition, we will also offer special discounted rates to all our customers at regular intervals.

We are aware that there are some one – off jobs or government contracts like computer supply, installation, repair, networking and maintenance which are always lucrative, so we will ensure that we abide by the pricing model that is expected from contractors or organizations that bid for such contracts.

  • Payment Options

At ZED Plus Technologies®, LLC, our payment policy will be all inclusive because we are quite aware that different people prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

  • Payment by via bank transfer
  • Payment via online bank transfer
  • Payment via check
  • Payment via bank draft
  • Payment via mobile money
  • Payment with cash

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches.

13. Startup Expenditure (Budget)

It is not okay to put all plans on ground to fly with without having a financial and costing projection. We believe in it and that is why we have drawn a plan up in this regard. In setting up any business, the amount or cost will depend on the approach and scale you want to undertake.

If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a standard computer repair and maintenance company; it might differ in other countries due to the value of their money. However, this is what it would cost us to setup ZED Plus Technologies®, LLC in the United of America;

  • Business incorporating fees in the United States of America will cost – $750.
  • The budget for Liability insurance, permits and license will cost – $3,500
  • Acquiring an office space or warehouse that will accommodate the number of employees for at least 6 months (Re – Construction of the facility inclusive) will cost – $100,000.
  • The amount required to purchase the needed tool box and repair equipment – $25,000
  • Equipping the office (computers, printers, projectors, markers, servers / internet facility, furniture, telephones, filing cabinets, and electronics) will cost – $30,000
  • Amount required to purchase the needed software applications – $ 3,500
  • Launching an official Website will cost – $500
  • Amount need to pay bills and staff members for at least 2 to 3 months – $70,000
  • Additional Expenditure such as Business cards, Signage, Adverts and Promotions will cost – $5,000

Going by the report from the market research and feasibility studies conducted, we will need about two hundred and fifty thousand (350,000) U.S. dollars to successfully set – up a medium scale but standard computer repair and maintenance company in the United States of America.

Generating Funding / Startup Capital for ZED plus Technologies®, LLC

There are several ways through which people generate funds for their business. We have identified the various ways that we plan to source money from. ZED Plus Technologies®, LLC is a business that will be owned and managed by Engr. Malcom Xavi and his friend and business partner for many years Fred Holloway.

They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources. These are the areas we intend generating our start – up capital;

  • Generate part of the start – up capital from personal savings and sale of his stocks
  • Generate part of the start – up capital from friends and other extended family members
  • Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $150,000 (Personal savings $120,000 and soft loan from family members $30,000) and we are at the final stages of obtaining a loan facility of $200,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

We are aware of the importance of growing slowing but surely in the face of all odds, and that is one of the reasons why we have got to have a sustainability and expansion strategy in place from the outset of commencing our business.

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting ZED Plus Technologies®, LLC is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer our computer repair and maintenance services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while.

ZED Plus Technologies®, LLC will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and re – training of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

  • Business Name Availability Check:>Completed
  • Business Incorporation: Completed
  • Opening of Corporate Bank Accounts various banks in the United States: Completed
  • Opening Online Payment Platforms: Completed
  • Application and Obtaining Tax Payer’s ID: In Progress
  • Securing a standard office facility for our studio: Completed
  • Application for business license and permit: Completed
  • Purchase of All form of Insurance for the Business: Completed
  • Conducting Feasibility Studies: Completed
  • Generating part of the start – up capital from the founders: Completed
  • Writing of Business Plan: Completed
  • Drafting of Employee’s Handbook: Completed
  • Drafting of Contract Documents: In Progress
  • Design of Logo for the business: Completed
  • Secure trademark for our products: In Progress
  • Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
  • Recruitment of employees: In Progress
  • Purchase of the Needed furniture, office equipment, software applications, electronic appliances and facility facelift: In progress
  • Creating Official Website for the business: In Progress
  • Creating Awareness for the business: In Progress
  • Health and Safety and Fire Safety Arrangement: In Progress
  • Establishing business relationship with vendors and key players in various industries: In Progress

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How to Start a Computer Repair Business

start a computer repair business

Starting a computer repair business can be very profitable. With proper planning, execution and hard work, you can enjoy great success. Below you will learn the keys to launching a successful computer repair business.

Importantly, a critical step in starting a computer repair business is to complete your business plan. To help you out, you should download Growthink’s Ultimate Business Plan Template here .

Download our Ultimate Business Plan Template here

14 Steps To Start a Computer Repair Business :

  • Choose the Name for Your Computer Repair Business
  • Develop Your Computer Repair Business Plan
  • Choose the Legal Structure for Your Computer Repair Business
  • Secure Startup Funding for Your Computer Repair Business (If Needed)
  • Secure a Location for Your Business
  • Register Your Computer Repair Business with the IRS
  • Open a Business Bank Account
  • Get a Business Credit Card
  • Get the Required Business Licenses and Permits
  • Get Business Insurance for Your Computer Repair Business
  • Buy or Lease the Right Computer Repair Business Equipment
  • Develop Your Computer Repair Business Marketing Materials
  • Purchase and Setup the Software Needed to Run Your Computer Repair Business
  • Open for Business

1. Choose the Name for Your Computer Repair Business

The first step to starting a computer repair business is to choose your business’ name.

This is a very important choice since your company name is your brand and will last for the lifetime of your business. Ideally you choose a name that is meaningful and memorable. Here are some tips for choosing a name for your own computer repair business:

  • Make sure the name is available . Check your desired name against trademark databases and your state’s list of registered business names to see if it’s available. Also check to see if a suitable domain name is available.
  • Keep it simple . The best names are usually ones that are easy to remember, pronounce and spell.
  • Think about marketing . Come up with a name that reflects the desired brand and/or focus of your computer repair business.

2. Develop Your Computer Repair Business Plan

One of the most important steps in starting a computer repair business is to develop your computer repair business plan . The process of creating your plan ensures that you fully understand your market and your business model. The plan also provides you with a roadmap to follow and if needed, to present to funding sources to raise capital for your business.

Your business plan should include the following sections:

  • Executive Summary – this section should summarize your entire business plan so readers can quickly understand the key details of your new computer repair business.
  • Company Overview – this section tells the reader about the history of your computer repair business and what type of computer repair business you operate. For example, are you a PC, Mac, mobile phone, or a tablet repair shop?
  • Industry Analysis – here you will document key information about the computer repair industry. Conduct market research and document how big the industry is and what trends are affecting it.
  • Customer Analysis – in this section, you will document who your ideal or target customers are and their demographics. For example, how old are they? Where do they live? What do they find important when purchasing products or services like the ones you will offer?
  • Competitive Analysis – here you will document the key direct and indirect competitors you will face and how you will build competitive advantage.
  • Marketing Plan – your marketing plan should address the 4Ps: Product, Price, Promotions and Place.
  • Product : Determine and document what products/services you will offer
  • Prices : Document the prices of your products/services
  • Place : Where will your business be located and how will that location help you increase sales?
  • Promotions : What promotional methods will you use to attract customers to your computer repair business? For example, you might decide to use pay-per-click advertising, public relations, search engine optimization and/or social media marketing.
  • Operations Plan – here you will determine the key processes you will need to run your day-to-day operations. You will also determine your staffing needs. Finally, in this section of your plan, you will create a projected growth timeline showing the milestones you hope to achieve in the coming years.
  • Management Team – this section details the background of your company’s management team.
  • Financial Plan – finally, the financial plan answers questions including the following:
  • What startup costs will you incur?
  • How will your computer repair business make money?
  • What are your projected sales and expenses for the next five years?
  • Do you need to raise funding to launch your business?

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3. choose the legal structure for your computer repair business.

Next you need to choose a legal structure for your computer repair business and register it and your business name with the Secretary of State in each state where you operate your business.

Below are the five most common legal structures:

1) Sole proprietorship

A sole proprietorship is a business entity in which the owner of the computer repair business and the business are the same legal person. The owner of a sole proprietorship is responsible for all debts and obligations of the business. There are no formalities required to establish a sole proprietorship, and it is easy to set up and operate. The main advantage of a sole proprietorship is that it is simple and inexpensive to establish. The main disadvantage is that the owner is liable for all debts and obligations of the business.

2) Partnerships

A partnership is a legal structure that is popular among small businesses. It is an agreement between two or more people who want to start a computer repair business together. The partners share in the profits and losses of the business.

The advantages of a partnership are that it is easy to set up, and the partners share in the profits and losses of the business. The disadvantages of a partnership are that the partners are jointly liable for the debts of the business, and disagreements between partners can be difficult to resolve.

3) Limited Liability Company (LLC)

A limited liability company, or LLC, is a type of business entity that provides limited liability to its owners. This means that the owners of an LLC are not personally responsible for the debts and liabilities of the business. The advantages of an LLC for a computer repair business include flexibility in management, pass-through taxation (avoids double taxation as explained below), and limited personal liability. The disadvantages of an LLC include lack of availability in some states and self-employment taxes.

4) C Corporation

A C Corporation is a business entity that is separate from its owners. It has its own tax ID and can have shareholders. The main advantage of a C Corporation for a computer repair business is that it offers limited liability to its owners. This means that the owners are not personally responsible for the debts and liabilities of the business. The disadvantage is that C Corporations are subject to double taxation. This means that the corporation pays taxes on its profits, and the shareholders also pay taxes on their dividends.

5) S Corporation

An S Corporation is a type of corporation that provides its owners with limited liability protection and allows them to pass their business income through to their personal income tax returns, thus avoiding double taxation. There are several limitations on S Corporations including the number of shareholders they can have among others.

Once you register your computer repair business, your state will send you your official “Articles of Incorporation.” You will need this among other documentation when establishing your banking account (see below). We recommend that you consult an attorney in determining which legal structure is best suited for your company.

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4. Secure Startup Funding for Your Computer Repair Business (If Needed)

In developing your computer repair business plan , you might have determined that you need to raise funding to launch your business.

If so, the main sources of funding for a computer repair business to consider are personal savings, family and friends, credit card financing, bank loans, crowdfunding and angel investors. Angel investors are individuals who provide capital to early-stage businesses. Angel investors typically will invest in a computer repair business that they believe has high potential for growth.

5. Secure a Location for Your Business

When starting a computer repair business, or a commercial computer repair business, the first step is to find a business location. The best place for a computer repair business is in an area with many companies and people. A busy area will bring in more customers. It would help if you also looked for a location that is easy to get to and has plenty of parking. You can rent a space or buy a property. If you purchase a property, make sure it is zoned for commercial use.

6. Register Your Computer Repair Business with the IRS

Next, you need to register your business with the Internal Revenue Service (IRS) which will result in the IRS issuing you an Employer Identification Number (EIN).

Most banks will require you to have an EIN in order to open up an account. In addition, in order to hire employees, you will need an EIN since that is how the IRS tracks your payroll tax payments.

Note that if you are a sole proprietor without employees, you generally do not need to get an EIN. Rather, you would use your social security number (instead of your EIN) as your taxpayer identification number.

7. Open a Business Bank Account

It is important to establish a bank account in your computer repair business’ name. This process is fairly simple and involves the following steps:

  • Identify and contact the bank you want to use
  • Gather and present the required documents (generally include your company’s Articles of Incorporation, driver’s license or passport, and proof of address)
  • Complete the bank’s application form and provide all relevant information
  • Meet with a banker to discuss your business needs and establish a relationship with them

8. Get a Business Credit Card

You should get a business credit card for your computer repair business to help you separate personal and business expenses.

You can either apply for a business credit card through your bank or apply for one through a credit card company.

When you’re applying for a business credit card, you’ll need to provide some information about your business. This includes the name of your business, the address of your business, and the type of business you’re running. You’ll also need to provide some information about yourself, including your name, Social Security number, and date of birth.

Once you’ve been approved for a business credit card, you’ll be able to use it to make purchases for your business. You can also use it to build your credit history which could be very important in securing loans and getting credit lines for your business in the future.

9. Get the Required Business Licenses and Permits

Licensing and permitting requirements may vary by location. Some licenses and permits you may need to start a computer repair business, or a commercial computer repair business include a business license, a vendor’s license, a seller’s permit, and a contractor’s license. Reach out to your local licensing office to determine which licenses and permits are required for your business.

10. Get Business Insurance for Your Computer Repair Business

The type of insurance you need to operate a computer repair business may vary depending on the scope of your operation. For instance, if you offer mobile computer repair services, you will need auto insurance for your business’s vehicle.

Some business insurance policies you should consider for your computer repair business include:

  • General liability insurance : This covers accidents and injuries that occur on your property. It also covers damages caused by your employees or products.
  • Auto insurance : If a vehicle is used in your business, this type of insurance will cover if a vehicle is damaged or stolen.
  • Workers’ compensation insurance : If you have employees, this type of policy works with your general liability policy to protect against workplace injuries and accidents. It also covers medical expenses and lost wages.
  • Commercial property insurance : This covers damage to your property caused by fire, theft, or vandalism.
  • Business interruption insurance : This covers lost income and expenses if your business is forced to close due to a covered event.
  • Professional liability insurance : This protects your business against claims of professional negligence.

Find an insurance agent, tell them about your business and its needs, and they will recommend policies that fit those needs.

11. Buy or Lease the Right Computer Repair Business Equipment

To run a computer repair business, you will need some basic office equipment including a computer, phone, and internet connection.

12. Develop Your Computer Repair Business Marketing Materials

Marketing materials will be required to attract and retain customers to your computer repair business.

The key marketing materials you will need are as follows:

  • Logo : Spend some time developing a good logo for your computer repair business. Your logo will be printed on company stationery, business cards, marketing materials and so forth. The right logo can increase customer trust and awareness of your brand.
  • Website : Likewise, a professional computer repair business website provides potential customers with information about the products and/or services you offer, your company’s history, and contact information. Importantly, remember that the look and feel of your website will affect how customers perceive you..
  • Social Media Accounts : establish social media accounts in your company’s name. Accounts on Facebook, Twitter, LinkedIn and/or other social media networks will help customers and others find and interact with your computer repair business.

13. Purchase and Setup the Software Needed to Run Your Computer Repair Business

To start a computer repair business, you’ll need some essential business software. First, you’ll need business software such as QuickBooks to manage your finances. You may also want to invest in an inventory management system to track the parts and tools you need for repairs. Finally, a customer relationship management (CRM) system will be helpful for managing your customer information, and a website will be useful for promoting your business.

14. Open for Business

You are now ready to open your computer repair business. If you followed the steps above, you should be in a great position to build a successful business. Below are answers to frequently asked questions that might further help you.

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How to Start a Computer Repair Business FAQs

Is it hard to start a computer repair business.

There is no one-size-fits-all answer to this question, as the difficulty of starting a computer repair business will vary depending on the specific niche, the amount of competition in your area, and your level of experience. However, if you have the skills and knowledge required to start a successful computer repair business and you can market your computer repair service effectively, you are off to a good start. Additionally, it is helpful to have a solid business plan before starting any business to ensure that all of your bases are covered and that you have a clear road map for success.

How can I start a computer repair business with no experience?

There are a few ways to start a computer repair business with no experience. You can start by doing research on the internet, attending computer repair classes, or reading books about computer repair. Additionally, you can network with other computer repair shops and learn from their experiences. Finally, you can offer free services to friends and family to get some experience before starting your own business. 

What type of computer repair business is most profitable?

The profitability of computer repair businesses can vary depending on many factors. However, some of the most profitable computer repair businesses are those that offer services in high demand, such as data recovery or virus removal. Furthermore, businesses that offer a variety of services, as well as those that have a strong online presence, are likely to be more profitable than those that do not.

How much does it cost to start a computer repair business?

It costs about $1,000 to start a computer repair business. This includes setting up a small workshop, purchasing necessary tools and equipment, and advertising your new business. If you lease or purchase a space, the startup costs will be higher.

What are the ongoing expenses for a computer repair business?

There are a few ongoing expenses for a computer repair business. One is the cost of advertising and marketing. This cost may include flyers, online ads, and mailing lists. Another expense is the cost of parts and tools. A computer repair business may need to invest in new tools and parts as technology changes. Finally, there is the cost of insurance. This is important to protect the business and its employees in case of accidents or damage to equipment.

How does a computer repair business make money?

One way a computer repair business makes money is by charging a fee for each service provided. Many computer repair businesses also offer hardware and software sales, which can provide additional revenue. Finally, a computer repair business can make money by providing consulting services to businesses or individuals.

Is owning a computer repair business profitable?

There are several reasons owning a computer repair business can be profitable. One reason is that the demand for computer repair services is high. Many people rely on their computers every day to conduct business and stay connected with friends and family. Additionally, many companies outsource their computer repair needs, giving computer repair businesses great opportunities to generate revenue. Finally, computer repair is a relatively low-cost business to start, making it an attractive option for entrepreneurs.

Why do computer repair businesses fail?

There are many reasons computer repair businesses can fail. One of the most common reasons is a lack of understanding of the market. Companies need to understand what their target customers are looking for to succeed. Another reason is a lack of very strong technical background . A business needs to understand the products they're repairing and the technology behind them to be successful. Finally, a lack of customer service can be a death knell for a computer repair business. If customers don't feel like they're getting the help they need, they'll take their business elsewhere.

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Life is becoming more digital. The way we communicate, learn shop, and a number of other everyday tasks. Which makes the need for a working computer all the more important. If you have a knack for rebuilding computers, fixing cooling issues, or replacing corrupted hard drives, you may want to open up a computer repair shop. But if putting together a business plan and diving into startup financials isn’t your cup of tea, not to worry. Start with our library of professional sample plans and get your computer repair business running in no time.

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Computer Repair Business Plan Template & Guidebook

Launching your own computer repair business can be a rewarding way to make supplemental income or become a full-time entrepreneur in the tech sector. However, developing a solid business plan is essential for every successful startup, and this #1 Computer Repair Business Plan Template & Guidebook can help you do just that. From comprehensive operational strategies to detailed financial statements, this comprehensive guide provides the templates, tips, and strategies needed to help you create a professional business plan to propel your venture forward.

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  • How to Start a Profitable Computer Repair Business [11 Steps]
  • 10+ Best & Profitable Computer Repair Business Ideas [2023]
  • 25 Catchy Computer Repair Business Names:

How to Write a Computer Repair Business Plan in 7 Steps:

1. describe the purpose of your computer repair business..

The first step to writing your business plan is to describe the purpose of your computer repair business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a computer repair business:

Our purpose is to become the preferred choice for computer repair services by providing high quality, cost-effective, and timely services to customers in our local area. We will foster an atmosphere of trust, respect, and hard work that furthers our mission of being a leader in the computer repair industry. We will strive to exceed customer expectations and create a benchmark for quality in the industry which makes us the go-to choice for computer repair needs.

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2. Products & Services Offered by Your Computer Repair Business.

The next step is to outline your products and services for your computer repair business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

  • What is my business?
  • What are the products and/or services that I offer?
  • Why am I offering these particular products and/or services?
  • How do I differentiate myself from competitors with similar offerings?
  • How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

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3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your computer repair business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your computer repair business includes the following elements:

Target market

  • Who is your target market?
  • What do these customers have in common?
  • How many of them are there?
  • How can you best reach them with your message or product?

Customer base 

  • Who are your current customers? 
  • Where did they come from (i.e., referrals)?
  • How can their experience with your computer repair business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

  • How does it work, what features does it have, and what are its benefits?
  • Can anyone use this product or service regardless of age or gender?
  • Can anyone visually see themselves using this product or service?
  • How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

  • Which companies are competing with yours today (and why)? 
  • Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
  • What specific advantages does each competitor offer over yours currently?

Marketing channels

  • Which marketing channel do you intend to leverage to attract new customers?
  • What is your estimated marketing budget needed?
  • What is the projected cost to acquire a new customer?
  • How many of your customers do you instead will return?

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4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

  • The equipment and facilities needed
  • Who will be involved in the business (employees, contractors)
  • Financial requirements for each step
  • Milestones & KPIs
  • Location of your business
  • Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a computer repair business?

The following equipment, supplies, and permits may be needed to run a Computer Repair business:

  • Computer tools and diagnostics software
  • Computer parts (RAM, hard drives, etc.)
  • Business license
  • Business liability insurance
  • A secure premise for storing customer data
  • A professional office space or workshop
  • An online presence (website, social media etc.)

5. Management & Organization of Your Computer Repair Business.

The second part of your computer repair business plan is to develop a management and organization section.

This section will cover all of the following:

  • How many employees you need in order to run your computer repair business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
  • The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
  • How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Computer Repair Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a computer repair business varies based on many different variables, but below are a few different types of startup costs for a computer repair business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your computer repair business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your computer repair business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your computer repair business plan:

  • Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
  • Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
  • Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
  • Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
  • Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
  • Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

computer repair business plan template free

Frequently Asked Questions About Computer Repair Business Plans:

Why do you need a business plan for a computer repair business.

A business plan is important for any business as it provides a roadmap, sets out goals and objectives, outlines the financial sources and expenses, and ultimately helps an entrepreneur to decide whether to proceed with the venture or not. A computer repair business needs a business plan to assess feasibility and identify potential sources of income. It should also contain an industry analysis to determine current market trends and potential target customers, details of the products or services you offer, a marketing strategy, and a financial plan. All this information is necessary in order to secure financing or attract investors as well as to form a viable road map for launching the business.

Who should you ask for help with your computer repair business plan?

You should start by asking a business consultant or an accountant for help with your computer repair business plan. They can provide you with valuable feedback and advice on how to structure your plan, how to approach potential investors, and what type of information you should include in the document. Additionally, you may want to reach out to other business owners in the same field for help, as they may be able to provide insider tips on what works and what doesn't.

Can you write a computer repair business plan yourself?

Yes, you can write a computer repair business plan yourself. However, it is recommended that you seek help from an experienced business consultant or business plan expert. A professional can help ensure that you create a comprehensive and accurate plan that meets the needs of your business.

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Computer Repair Business Plan : free template

Computer Repair Business Plan

Welcome to the comprehensive guide on creating a successful “Computer Repair Business Plan” for (Computer Repair Ltd). In this article, we will delve into the key components that make up a well-structured business plan, designed to lead your computer repair venture towards growth and success.

From the executive summary, where we provide a snapshot of our business’s essence, to the financial forecasts that outline our projected growth and profitability, each section plays a crucial role in shaping the future of (Computer Repair Ltd). Our mission is to deliver top-notch technical assistance and support to individuals and businesses, and this business plan will serve as a roadmap to achieve that goal.

So, let’s begin this exciting journey of strategizing, planning, and envisioning the prosperous future of your computer repair enterprise – (Computer Repair Ltd)

Computer Repair Business Plan

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Computer Repair Business Plan: Executive Summary

Introduction.

The executive summary of the (Computer Repair Ltd) business plan provides an overview of the company’s vision, mission, and core objectives. This section serves as a snapshot of the entire business plan, offering key insights into the business’s essence and direction.

Company Overview

(Computer Repair Ltd) is a dynamic and customer-centric computer repair company that aims to provide top-notch technical assistance and support to individuals and businesses. Our primary focus is on delivering high-quality services, addressing a wide range of computer-related issues, and establishing long-lasting relationships with our clients.

Market Opportunity

With the rapid advancements in technology and the growing reliance on computers in daily life, there is an ever-increasing demand for reliable computer repair services. (Computer Repair Ltd) aims to tap into this vast market by providing efficient, affordable, and professional solutions to customers facing technical challenges.

Unique Selling Proposition (USP)

What sets (Computer Repair Ltd) apart from its competitors is our team of highly skilled technicians, who possess in-depth knowledge and expertise in diagnosing and resolving various computer issues. Additionally, we offer personalized service, timely responses, and a commitment to customer satisfaction.

Target Market

The primary target market for (Computer Repair Ltd) comprises individuals, home users, small businesses, and local organizations within our geographical reach. By focusing on this niche, we aim to build a strong foundation and expand our customer base gradually.

Financial Summary

(Computer Repair Ltd) is seeking initial funding to cover the setup costs, acquire necessary equipment, and launch marketing campaigns. The financial projections indicate a positive and steady growth trajectory, with a strong potential for profitability within the first two years

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Computer Repair Business Plan: Product and Service

Service offerings.

(Computer Repair Ltd) offers a comprehensive range of computer repair services to cater to diverse customer needs. Our services include troubleshooting and resolving hardware and software issues, virus removal, data recovery, system upgrades, network setup, and preventive maintenance.

On-Site Support

We understand the inconvenience caused by computer malfunctions, which is why we provide on-site support to our customers. Our skilled technicians visit the clients’ location to diagnose and fix the issues efficiently, minimizing downtime and ensuring optimal system performance.

Remote Assistance

In addition to on-site support, we offer remote assistance for certain technical problems. Through secure and reliable remote access tools, our technicians can troubleshoot and resolve issues without the need for physical presence, providing convenience to our clients.

Service Packages

To cater to varying customer requirements, we have designed different service packages. These packages offer a combination of services at competitive prices, allowing customers to choose the most suitable option based on their needs and budget.

Service Guarantees

At (Computer Repair Ltd), we stand behind the quality of our services. We offer service guarantees to ensure customer satisfaction. If a client is not fully satisfied with the resolution provided, we offer follow-up support at no additional cost.

Computer Repair Business Plan: Market Analysis

Industry overview.

The computer repair industry plays a crucial role in maintaining the functionality and efficiency of computer systems for individuals and businesses alike. As technology continues to advance, the demand for reliable and skilled computer repair services is expected to grow steadily.

Market Trends

Several trends are shaping the computer repair market. The increasing reliance on technology in daily life has led to a rise in computer usage, resulting in a higher probability of technical issues and the need for repair services. Additionally, the popularity of smart devices and the Internet of Things (IoT) has expanded the scope of computer repair to include a broader range of devices.

Competitor Analysis

(Computer Repair Ltd) operates in a competitive landscape, facing competition from both established repair firms and new entrants. To gain a competitive edge, we have conducted a comprehensive analysis of our competitors’ strengths and weaknesses, which has helped us identify opportunities to differentiate ourselves.

Target Market Segmentation

Our target market can be segmented into various categories based on their needs and preferences. This includes individual users seeking home computer repair, small businesses in need of technical support, and local organizations requiring network setup and maintenance.

Customer Needs and Preferences

Understanding the needs and preferences of our target customers is crucial for (Computer Repair Ltd). Home users typically prioritize fast and reliable service, while small businesses value cost-effectiveness and personalized support. Identifying these preferences allows us to tailor our services accordingly.

Marketing Strategies

To reach our target audience effectively, (Computer Repair Ltd) will employ a mix of marketing strategies. This will include local advertising, online marketing through social media and search engines, participation in community events, and collaborations with local businesses for referrals

Computer Repair Business Plan: Marketing & Sales Strategy

Branding and identity.

Creating a strong brand identity is essential for (Computer Repair Ltd) to build trust and recognition among potential customers. We will develop a professional logo, website, and marketing materials that reflect our company’s values and commitment to excellence.

Online Presence

In today’s digital age, having a robust online presence is crucial for any business. (Computer Repair Ltd) will focus on building an informative and user-friendly website that showcases our services, testimonials, and contact information. We will also engage customers through social media platforms and maintain an active online presence.

Networking and Partnerships

Networking within the local business community is an effective way to generate leads and gain referrals. (Computer Repair Ltd) will actively participate in networking events, collaborate with other businesses for mutual promotions, and establish partnerships with computer retailers for potential cross-promotion opportunities.

Pricing Strategy

Determining the right pricing strategy is vital to attract customers while ensuring profitability. (Computer Repair Ltd) will offer competitive and transparent pricing, with clear breakdowns of costs for different services. We will also provide service packages with bundled discounts to incentivize customers to choose our services.

Customer Relationship Management (CRM)

Maintaining a strong relationship with customers is a priority for (Computer Repair Ltd). We will implement a CRM system to track customer interactions, gather feedback, and address any concerns promptly. Building long-term relationships will result in repeat business and positive word-of-mouth referrals.

Sales Forecast

Based on our market research and marketing efforts, (Computer Repair Ltd) has prepared a sales forecast that projects steady growth over the next few years. The forecast takes into account the market demand, pricing strategy, and the impact of our marketing initiatives

Computer Repair Business Plan: The Management Team

Founder’s background.

(Computer Repair Ltd) was founded by [Founder’s Name], a seasoned IT professional with over [number] years of experience in the computer repair industry. [Founder’s Name] possesses extensive knowledge of various hardware and software systems, making them well-suited to lead the company to success.

Management Structure

The management team at (Computer Repair Ltd) is structured to ensure efficient operations and effective decision-making. The team consists of skilled professionals with expertise in different aspects of the business, including technical support, marketing, finance, and customer relations.

Roles and Responsibilities

Each member of the management team has well-defined roles and responsibilities that align with their areas of expertise. This clarity ensures a smooth workflow, fosters collaboration, and enhances the overall efficiency of the organization.

Recruitment Plan

As (Computer Repair Ltd) grows, we recognize the importance of hiring additional talent to support the increasing demand for our services. We have devised a comprehensive recruitment plan to attract qualified technicians, customer support representatives, and marketing professionals who share our vision and values.

Training and Development

Investing in the ongoing training and development of our employees is essential to maintain the high standards of service that (Computer Repair Ltd) is committed to delivering. We will provide regular training sessions and encourage team members to pursue certifications to enhance their skills.

Employee Retention Strategies

Employee retention is crucial for a successful business, and (Computer Repair Ltd) aims to create a positive and rewarding work environment. We will implement various strategies, such as competitive compensation packages, performance-based incentives, and recognition programs to retain top talent.

Computer Repair Business Plan: Financial Forecasts or Projections

Startup costs.

Starting a computer repair business requires initial investments in equipment, inventory, office setup, and marketing. (Computer Repair Ltd) has estimated the startup costs, which include purchasing essential tools and software, leasing office space, and conducting promotional activities.

Projected Income Statement

The projected income statement outlines the expected revenues and expenses for (Computer Repair Ltd) over the next three to five years. This financial forecast considers various factors, including sales growth, operating costs, and projected profit margins.

Cash Flow Projections

Managing cash flow is critical for the smooth functioning of any business. (Computer Repair Ltd) has prepared cash flow projections that assess the inflows and outflows of funds, ensuring adequate liquidity to cover operational expenses and planned investments.

Break-Even Analysis

Determining the break-even point is vital to understand when (Computer Repair Ltd) is expected to cover all its costs and start making a profit. The break-even analysis helps us set achievable targets and assess the viability of the business model.

Financial Contingency Plan

Although we are optimistic about the success of (Computer Repair Ltd), we recognize the importance of being prepared for unexpected challenges. Our financial contingency plan outlines measures to mitigate potential risks and ensure the stability and sustainability of the business.

In conclusion, the (Computer Repair Ltd) business plan presents a comprehensive roadmap for establishing and operating a successful computer repair company. By focusing on customer satisfaction, effective marketing strategies, a skilled management team, and sound financial planning, we are confident in our ability to thrive in the competitive computer repair market

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Here's the Business Plan Template's Table of Contents :

1.0 Executive Summary 1.1 Objectives 1.2 Mission 1.3 Keys to Success 2.0 Company Summary 2.1 Company Ownership 2.2 Start-up Summary Table: Start-up 3.0 Products and Services 4.0 Market Analysis Summary 4.1 Market Segmentation Table: Market Analysis 4.2 Target Market Segment Strategy 4.3 Service Business Analysis 4.3.1 Competition and Buying Patterns 5.0 Strategy and Implementation Summary 5.1 Competitive Edge 5.2 Marketing Strategy 5.3 Sales Strategy 5.3.1 Sales Forecast Table: Sales Forecast 5.4 Milestones Table: Milestones 6.0 Management Summary 6.1 Personnel Plan Table: Personnel 7.0 Financial Plan 7.0 Financial Plan 7.1 Start-up Funding Table: Start-up Funding 7.2 Important Assumptions 7.3 Break-even Analysis Table: Break-even Analysis 7.4 Projected Profit and Loss Table: Profit and Loss 7.5 Projected Cash Flow Table: Cash Flow 7.6 Projected Balance Sheet Table: Balance Sheet 7.7 Business Ratios 7.7 Business Ratios Table: Ratios

Other Business Plan Outlines and samples that may interest you:

Computer Repair Business Plan Template Market Analysis Summary Sample

[Company Name]’ current market is local and includes the entire population of people in the Pickerington, OH area as well as metro Columbus, OH who are in need of affordable technology equipment, accessories and repair services. If the Company can effectively reach the target market segment of individuals in need of their services, and provide them with the quality and conveniences that are most important to them, revenues should increase annually as is projected.

The Company's industry does not have any seasonality that affects it. Overall, [Company Name] has the services and professionalism neccessary to flourish within its market. By delivering superior customer service, offering quality products as well as installation services, [Company Name] potential is excellent. 

4.1 Market Segmentation

[Company Name]' target market strategy is based on becoming a destination for people who are looking to purchase PC’s, PC parts, accessories; as well as those in need of repair services. The Company's marketing strategy is based on superior performance in the following areas:

  • Top-notch products 
  • Knowledgeable and professional staff
  • Quality repair services
  • Excellent customer service
  • Affordability

Customers within the computer hardware and technology industry want top-notch products, exceptional customer service and affordability. [Company Name]' customers will appreciate the outstanding service and products that the Company offers, as well as the knowledgeable and experienced staff. Although these customers will have the option to get products elsewhere, they will rely on [Company Name] to deliver the dedication and dependability that they desire.

4.2 Target Market Segment Strategy

[Company Name]' target market segments consist of customers within the computer hardware and technology industry. The Company knows that satisfied customers aid the Company by referring its business to other clients who need these services. [Company Name]' skills and capabilities will allow the Company to effectively compete and build on to its reputation within its area. Therefore, obtaining funding as well as developing a marketing strategy will improve the Company's profitability levels and aid them in building a strong customer base.

[Company Name] will utilize the following sales literature to reach its target market:

  • online listings
  • yellow pages
  • trade directory/ trade shows

[Company Name] will utilize the methods below to reach its target market:

  • Collect as much demographic data as possible on potential area service users to assist management in creating both immediate and long-term plans for reaching out to this market segment.
  • Formulate and adopt additions and/or revisions to the marketing strategies within this Business Plan once sufficient demographic data has been gathered.
  • Management must keep in mind that making the masses aware of the Company is far more difficult and expensive than working with an existing user base.  Management must take particular care in making certain marketing dollars are wisely spent since funds are limited.
  • Construct a sophisticated website that highlights the benefits of choosing our Company and its services. 

4.3 Service Business Analysis

The computer hardware industry in the US has an annual growth of $136 billion, approximately one third of the world. In US spending on computer systems accounted for 56 percent of this total, followed by networking equipment at 19 percent, peripheral equipment, 16 percent, and storage, 9 percent. 

[Company Name] is a part of the computer hardware industry, which is one of the fast paced flourishing market in the world. As per surveys, global computer hardware market grew by 5.6% in 2007 to reach a value of $399.8 billion. A major reason for this overall lucrative growth is the sales of computer hardware apart from the PCs that has alone yielded total revenues of $208.2 billion, which is equivalent to 56.7% of the overall market value. It is also being estimated that by 2012, the global computer hardware market is forecast to have a value of $537.3 billion, an increase of 34.4% since 2007.

As simple as it may be, [Company Name]' method of offering the best products while executing exceptional customer service has an important effect on the bottom line: People want to give their business to those who appreciate it. Skillful use of advertising as well as strong communication will bring the business the Company desires.

4.3.1 Competition and Buying Patterns

[Company Name] main competition includes Krazy Kennys who is located over 10 miles away from Pickerington. Their selection is too generic and too slim. Price List and marketing scheme is outdated. [Company Name] plans to offer the best prices as well as a large variety with cutting edge equipment, gadgets, technical knick-knacks, and offer a better overall presentation.

The Company's other competitor is Microcenter, which is located over 25 miles away from Pickerington. Microcenter is a large computer store. Though they offer used equipment, its not promoted and is only offered per customer request. Usually they only re-sell processors. They have a 20,000 sq ft store and sell books, manuals, parts and have been in Columbus for years. [Company Name] plans to offer the best prices as well as a large variety with cutting edge used equipment, gadgets, technical knick-knacks, and offer a better overall presentation. Additionally, the location will be within Pickerington where a 25 mile drive is not necessary to find the same items.

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Business Plan Templates

Computer Repair Business Plan

  • Description
  • Executive Summary
  • Products & Services
  • Market Analysis

Marketing Plan

  • Management Plan

Financial Plan

What you get with computer repair business plan package, i.- executive summary.

PCFix, Inc. is addressing an identifiable need in the Greater Greenville area for comprehensive, reliable computer repair services at an affordable rate. With the lack of certified technicians and the growing reliance on technology, users in the market may have limited access to professional repair services. PCFix, Inc. provides a solution to this market need with a full suite of products and services, including virus removal, hardware installation/upgrading, and data backup and recovery services. Additionally, PCFix, Inc. is committed to empowering customers with the knowledge and know-how to better utilize and protect their computers and devices.

PCFix, Inc. offers a wide range of products and services to solve the various needs of our customers from Greenville and the greater South Carolina area. Our comprehensive solutions and dedicated technical expertise allows us to provide our customers with comprehensive computer repair, installation, and maintenance services. For example, our services include virus removal, hardware installation / upgrading, data recovery, network troubleshooting, custom computer builds, operating system installation, computer system maintenance, cell phone repair, customized tutorials, remote support services, onsite support services and warranty services.

Our mission is to empower our customers with the knowledge and know-how to better utilize and protect their computers and devices and our primary goal is to provide a comprehensive solution for all of their computer repair needs. Utilizing our extensive experience and expertise in the field, PCFix, Inc. offers high-quality services with great value.

Target Market

PCFix, Inc.'s primary target market consists of residential and light commercial customers in the greater Greenville area. Our customers range from individuals and small businesses to larger corporations. We have the skills, products, and services needed to meet the needs of any customer size. Our services have a broad appeal and we anticipate that our customers will include anyone looking to improve the performance and protection of their computers from businesses to casual users.

We are most interested in people who are looking for customized solutions to their computer repair and maintenance needs. We will cater to anyone within the Greenville area who appreciates the peace of mind that comes from having a team of reliable professionals to call on for help. Our customers are those who are looking for comprehensive services and customized solutions, and we anticipate that they will be particularly eager to take advantage of our onsite and remote support services.

Competition

PCFix, Inc. will be competing in the increasingly competitive Greenville computer repair market. Existing companies offer a variety of services and solutions to their customers. At PCFix, Inc., we plan to differentiate ourselves by offering a wide range of services--including virus removal, hardware installation, data backup, and custom computer builds--at competitive prices. Additionally, many of our services are mobile, allowing us to provide convenient, on-demand services to our customers. Furthermore, our customer-first mentality means that we will always strive to provide customer satisfaction, whether that means coming to our customers or providing remote support.

There are a few alternatives to PCFix, Inc. that customers can consider. The main alternatives are big box stores, such as Best Buy and Staples, and online services such as Geek Squad. These services often offer a limited range of repair services and may carry higher prices than local services. Additionally, many of these competitors lack the local presence and customer-first mentality that PCFix will bring to the market.

Financial Summary

The financial plan of PCFix, Inc. is designed to maximize revenues, sustainability, and profitability. Key financial highlights of the business plan include:

  • Investments of $25,000 to cover office space, infrastructure, and tools.
  • An integrated system of fixed costs to keep the operation running smoothly and predictability.
  • A steady stream of income from service costs and partner discounts.
  • Projected profitability of 15% in the first year, increasing to 25% in the second year.
  • Projected sales of $300,000 in the first year, growing to $750,000 in the second year.
  • Continuous reinvestment of additional resources to enhance services and customer satisfaction.

Funding Requirements

PCFix, Inc. is seeking funding of $100,000 to get the business up and running. As a full-service computer repair startup, the costs of our services and products require significant resources. We will be utilizing funds for:

  • Purchasing necessary equipment and tools to offer world-class services
  • Hiring qualified technicians and staff to handle customer inquiries
  • Obtaining necessary licenses to operate in the region
  • Establishing secure office space in the Greenville area
  • Advertising and marketing activities to build customer awareness

We are confident that with adequate resources, PCFix, Inc. will become an industry leader in the Greenville community and beyond. With an experienced management team, high-quality services, and customer-oriented strategies, PCFix, Inc. will be an exemplary provider of computer repair services.

Milestones & Traction

Since starting PCFix Inc., we have made great strides in growing our business and providing innovative services to our customers. We have achieved notable milestones since our launch, including the growth of our Greenville, SC service area to include additional towns and neighboring counties. We are consistently receiving high ratings and reviews, proven by the 30+ five-star customer reviews we have accumulated over our time in business. Last month, we started offering our remote support services, a response to the pandemic and convenience for our customers. We plan to continue developing our existing services and diversifying our customer base as we strive for further success in the future.

Our roadmap table outlines our current position and specific milestones we plan to hit in the future. We are projecting our market share to expand to 30% of the local market by 2023. Additionally, our overall customer satisfaction rate is projected to reach 90% or higher by this date. To achieve this, we plan to further develop our existing services, create new service packages, and focus on digital advertisement strategies to extend our reach.

II.- Products & Services

The computer repair industry is an ever-evolving and highly competitive space. Technology changes rapidly and can be confusing, even to the most tech-savvy users. With the addition of newer and more specialized hardware and software solutions, the market for knowledgeable and reliable technicians capable of troubleshooting and repairing complex computing issues is limited. The challenge then becomes providing customers with a comprehensive, convenient, and affordable solution to their computer repair needs.

At PCFix, Inc., we understand this challenge and have designed our products and services to tackle the most common and complex problems associated with all makes and models of computers, laptops, and tablets. Whether it is virus removal, hardware installation, data recovery, or system maintenance, we strive to provide our customers with the best service available in the Greenville area. Through our experience, expert technicians, and comprehensive services, we are confident we can meet and exceed the expectations of our customers.

PCFix, Inc. will provide a comprehensive solution to all computer repair needs. We will utilize our expertise in software repair, hardware installation, and data recovery to offer world-class service to our customers in the greater Greenville area. Additionally, we will empower our customers with the knowledge and know-how to better utilize and protect their computers and devices.

Our services include Virus Removal, Hardware Installation / Upgrading, Data Backup & Recovery Services, Network Troubleshooting, Custom Computer Builds, Operating System Installation, Computer System Maintenance, Cell Phone Repair, Customized Tutorials, Remote Support Services, Onsite Support Services and Warranty Services. Our services are tailored to the needs of our customers, ensuring that the best solution is provided in the most efficient manner.

At PCFix, Inc., our customer’s needs are of utmost importance to us. Our support team is highly trained and skilled in computer repair, and we are dedicated to providing the most reliable and customer-focused services available in the greater Greenville area.

Validation of Problem and Solution

Our products and services have been vetted and tested for maximum effectiveness. We have successfully trialed our virus removal, hardware installation and data recovery services for over 6 months with select clients and have received overwhelmingly positive feedback regarding the quality of our support.

We are in contact with local organizations that specialize in IT services, and have consulted frequently with these experts to ensure that our services are meeting the highest standards of quality. We have also taken steps to ensure that our customer service is top-notch, and that every customer receives the attention and respect they deserve.

Our customers have been satisfied with our service and can attest to our reliable and knowledgeable team. With us, you can trust that you will get the best customer service experience and quality repairs. We are confident in our ability to provide our customers with the most comprehensive and cost-effective solution to their computer repair needs.

Product Overview

At PCFix, Inc., we offer a wide range of products and services to meet all of your computer repair needs. Our goal is to provide our customers with top-notch service and knowledge that enables them to better manage, maintain, and protect their devices. Our comprehensive suite of products and services includes virus removal, hardware installation and upgrading, data backup and recovery services, network troubleshooting, custom computer builds, operating system installation, computer system maintenance, cell phone repair, customized tutorials, remote support services, onsite support services, and warranty services.

No matter your computer repair needs, our team of experts is here to help. Our virus removal team is trained and certified in the latest techniques to identify, remove, and prevent infections. Our hardware experts can help you install new equipment and upgrade existing components to improve performance. Our data backup and recovery services offer secure backup and restore capabilities in the event of data loss. With our network troubleshooting services, we can diagnose and resolve network connection issues quickly to get you back online. We also offer customized tutorials tailored to individual customers to help them better utilize and understand their devices.

At PCFix, Inc., we strive to provide excellent customer service and the most knowledgeable help available. Our remote and onsite support services offer troubleshooting and repair options to handle any computer repair challenge. Plus, all of our services are backed by our warranty for your peace of mind.

PCFix, Inc. is operating within a highly competitive field. Several major computer repair companies in the Greenville area have established themselves as reliable sources for computer repair services. As such, it is essential that PCFix, Inc. present a clear value proposition to differentiate ourselves from competitors.

Our primary competitive advantages lie in our technical proficiency and personalized customer service experience. Our technicians have rich experience in software repair, hardware installation, data recovery and more. Furthermore, our technicians go the extra mile to ensure customer satisfaction, offering comprehensive tutorials and support if needed. Our aim is to provide a comprehensive solution that goes beyond the typical repair services offered by our competitors.

PCFix, Inc. also offers a range of other products and services such as cell phone repair, customized tutorials, and warranty services that set us apart from the competition. We believe that our unique combination of technical proficiency and personalized customer service provides a distinct value proposition that will attract customers seeking reliable repair services in the Greenville area.

Roadmap of Products & Services

At PCFix, Inc., we are constantly evaluating our options to ensure best practices and procedures when it comes to computer repair services. We have outlined a few steps we have taken to this point as well as our plan for future growth:

Steps Taken So Far: We have identified the most important areas of computer repair, namely software repair, hardware installation, and data recovery, and established comprehensive services in these areas of knowledge. We have established a presence in Greenville, SC, installed the necessary equipment, and established connections with local vendors and suppliers.

Future Plans: In the coming months, we plan to expand our services to include remote support services as well as onsite support services. We also plan to advertise our services to ensure maximum reach. Additionally, we plan to provide our customers with educational materials, tutorial videos, and blog resources to empower them to become better computer users.

We are committed to providing our customers a comprehensive solution to all of their computer repair needs. Through our focus on service quality and our dedication to customer satisfaction, we are confident that PCFix, Inc. is the perfect solution for all your computer repair needs.

III.- Market Analysis

Market segmentation.

PCFix, Inc. aims to serve the Greenville, SC community with a comprehensive computer repair solution, and our market analysis reveals the following identifiable segments of potential customers:

PCFix, Inc. is committed to providing superior support for all of the identified customer segments.

Target Market Segment Strategy

Our ideal customer would be a small business or home user who needs individualized and timely computer repair services of the highest quality. This customer would require our services for in-home repair, and would benefit from the convenience of our mobile services. Our business will offer computer repair services for both Mac and PC users, and the customer would understand the importance of maintain and repair of their individual devices.

We seek to provide the highest possible value to our customers and will strive to adapt to their specific needs. Our target customers will benefit from our competitive rates, set-fee repair costs, and our commitment to quality customer service and satisfaction.

Key Customers

Our key customers will be computer repair and maintenance professionals, digital technology enthusiasts, and the general public, with an emphasis on digital natives. Our ideal customer archetype is a person who values convenience, rapid response, and expert advice. These customers will be our primary advocates, helping to spread the word of our quality services, competitive pricing, and extensive expertise.

Future Markets

The market analysis thus far shows that there is significant potential for a computer repair business in the strategic location chosen for the business. With the current demand and growing trends in the computer repair market, this business can be well-positioned to capitalize on current and future opportunities.

The proposed business strategy combines convenience and accessibility, a wide range of services, and competitive pricing. This will ensure a solid foothold in the market with a large addressable customer base to draw from. In addition, the business will ensure brand loyalty via effective use of advertisement, social media presence, and customer engagement. All of these features combined will give the business the best chance of success in the market segment.

This business plan, alongside the estimated demand in the locality, demonstrates that there is a good opportunity for growth in the computer repair service. With the right strategies and techniques, this business has the potential to be successful for many years to come.

Greenville, SC offers a wide range of computer repair services, ranging from individual specialists to large companies. The following table provides a snapshot of potential competitors and their primary offerings:

By surveying the local competition, PCFix, Inc. is confident that our comprehensive approach to computer repair services–combining software, hardware, and data recovery expertise will give us a competitive edge.

IV.- Marketing and Sales Plan

PCFix, Inc.’s marketing plan is focused on utilizing a variety of channels to increase our visibility in Greenville and the greater area, and to increase brand recognition. Our approach includes both digital and traditional marketing strategies. Our objectives are to target customers who are in search of computer repair services, build awareness of PCFix, Inc., and to increase sales. To achieve these goals, the following strategies will be employed:

  • Online Presence - Establish a professional website and social media platforms to post content, advertise sales and specials, and engage customers. These outlets will emphasize our commitment to customer support and quality service, utilizing visuals, customer testimonials, and other tactics.
  • Publicity/PR - Create a newsletter, press releases, and other creative content to inform potential customers of discounts available through PCFix, Inc. This content can be advertised in local newspapers, radio stations, and other outlets to reach our target demographics.
  • Advertising - Invest in digital marketing campaigns and place advertisements in local publications to increase our presence in the region. Utilize benchmarking and tracking tools to measure our Return on Investment.
  • Networking - Develop and maintain relationships with local and regional computer repair businesses to form collaborative partnerships, recommend one another to customers, and support each other's growth.

By leveraging these strategies and developing an effective implementation plan, PCFix, Inc. will be able to achieve our marketing objectives and expand our reach within the greater Greenville area.

Sales can be forecasted based on market demand, our capacity to supply services, pricing strategy, competition, and other relevant market conditions. Our sales plan for the computer repair business estimates that we will reach a sales goal of $100,000 per month. To achieve this goal, our pricing strategy has been set in such a way that it allows us to maximize our revenues and profit margins. Additionally, we are confident that our capacity to offer the highest quality of service will be able to attract an increasing number of customers. Furthermore, our advertising and promotional strategies will help to increase the visibility of our business in the market.

Location and Facilities

PCFix, Inc. is situated in Greenville, SC, a convenient location for clients located in the Greenville area. Our facility boasts a full-service computer repair and upgrade center, as well as a comfortable, welcoming customer service and consultation area. The facility also houses a technical support center for remote and onsite services.

We have invested in state-of-the-art hardware and software equipment to provide the highest level of service and expertise. Our main operating costs are associated with rent and utilities for our business location, as well as any maintenance and repair costs for updating our tools and software.

At our computer repair business, we believe in staying up-to-date with the latest technologies as well as providing our customers with top-of-the-line solutions for their technical issues. We use cutting-edge hardware and software solutions to ensure that our clients’ computers are running optimally and are performing at their best. We have invested in the latest diagnostic tools, repair techniques, and IT solutions to provide our clients with the most comprehensive and advanced level of service available.

As well, we use proprietary online management software to allow our customers to book appointments quickly and securely, as well as to track their repair process. We also offer remote support, allowing us to service our customers wherever they are located, minimizing downtime and ensuring timely resolutions to their technical issues.

Equipment and Tools

Below is an outline of the needed equipment and tools and the cost associated with purchasing or renting them, in table layout:

These tools and equipment are essential for any computer repair business, and will enable the technician to complete the job efficiently and without undue difficulty.

V.- Management and Organization

Organizational structure.

The computer repair business will adopt a flat hierarchical system and is based on three layers/levels of management. At the top level is the owner or CEO of the organization, who is the key decision maker in all operations. At the middle level, there are four managers for sales, marketing, operations and finance, who are responsible for the day-to-day management of the business. At the bottom layer, there are multiple employees who are responsible for their specific roles such as technicians, administrative personnel, customer service representatives and technical support staff. The organizational structure of the business is depicted in the table below:

The flow of information between levels is two-way, allowing the top level management to assign tasks to their subordinates and the bottom-level employees to communicate their progress to their respective managers.

Management Team

The management team at our computer repair business will be comprised of highly-experienced people from a variety of IT backgrounds. We anticipate taking on individuals for the following high-level management roles:

Management Team Gaps

At this time, there are a few positions and areas of expertise that we currently do not have candidates ready to fill. Our team includes an experienced computer repair technician, an administrative assistant to handle customer service and bookkeeping tasks, and a marketing specialist to promote the business. We are still looking for seasoned professionals to take on the roles of general manager and IT/security specialists.

The general manager will be responsible for managing our entire team, including recruitment, training and oversight. Their role will also involve setting organizational goals and creating business strategies for the year ahead. The IT/security specialists will need to understand the latest security protocols and trends to keep the company's technological infrastructure secure and up to date.

Personnel Plan

Running a successful computer repair business requires well-trained personnel with expertise in diagnosing and repairing computers and related equipment. A table of potential personnel positions that we expect to require in order to run our business effectively is provided below.

The table outlines the roles we anticipate needing to successfully operate our business. This personnel plan is subject to change depending on our business needs and over time as technology advances.

We will also consider bringing on experienced technicians who can bring their existing skills and knowledge to the table. This plan is subject to change as our business needs evolve.

Company History and Ownership

PCFix, Inc. was founded in 2020 by a small group of computer technicians and system experts who sought to create a reliable, top-tier computer repair business that focuses on their clients’ needs first and foremost. The original team of five technicians set up shop in Greenville, SC, and have since added a highly skilled and knowledgeable additional technician to their roster. The founding team hopes to continue growing their business and developing their services as the need for computer repair continues to increase.

PCFix, Inc. is solely owned by the five founding members. This presents a unique opportunity for the business as the founding members have total control and decision-making power. This ownership structure has given the company the ability to focus and assign the right resources to the right projects, and innovate quicker and more effectively than a more traditional business model. The founding members are committed to using the resources available to them to increase their customer base and provide better services to their existing customers.

A key part of managing and organizing any business is to have a detailed roadmap of specific goals and objectives. By setting and following clear goals, it is easier to measure progress and success and make informed decisions relating to the direction of the business. To ensure the success of our computer repair business, the following milestones have been established:

  • Establish legal business entities and necessary licensing
  • Secure and procure any necessary materials, tools and technologies
  • Find office and/or retail space for operations
  • Recruit, hire, and train staff as needed
  • Launch online and physical presence
  • Successfully market services, products and brands
  • Review and adjust business plan as needed

By following this roadmap and continually evaluating, measuring, and revising processes and procedures, our computer repair business will be well on its way to success.

Key Metrics

As a business owner, key performance indicators (KPIs) can help you gauge the overall performance and health of your computer repair business. These metrics measure the efficiency of customer service, financial performance, profitability, and customer satisfaction. The KPIs to monitor include customer service wait times, customer satisfaction scores, and financial performance such as overhead/cost structure and sales/revenues.

Measuring performance by KPIs will help you identify improvement areas, diagnose operational bottlenecks, optimize processes, and maximize customer service. Keeping track of these vital metrics will enable you to improve the efficiency of your computer repair business and in turn, reach better results.

VI.- Financial Plan and Metrics

Sales forecast.

This sales forecast is based upon our current understanding of the industry, the local market, and the company’s ability to gain market share. The following table provides an estimate of our projected sales for the next three years.

Computer Repair Financial Plan Key Inputs

Computer Repair Key Inputs Sales Forecast By Years

In order to start and operate a computer repair business, there are various expenses which must be expected or incurred. These expenses have been categorized into two main headings: startup costs and operational expenses.

Startup Costs

Operational expenses.

This part of the business plan is where you present the three main financial documents of any startup: the income statement, the cash flow statement, and the balance sheet. The income statement shows the estimated revenues and expenses associated with the start-up of the business. The cash flow statement demonstrates the projected cash inflows and outflows resulting from the business’s operations. Finally, the balance sheet consists of an overview of the assets, liabilities, and equity of the business. By presenting these documents, prospective and current investors can get a comprehensive picture of the financial health and stability of the business.

Computer Repair Financial Plan Profit & Loss Statement

Computer Repair Financial Plan Profit And Loss Statement

Computer Repair Financial Plan Cash Flow Statement

Computer Repair Financial Plan Cash Flow Statement

Computer Repair Financial Plan Balance Sheet Statement

Computer Repair Financial Plan Balance Sheet Statement

A key part of making a successful computer repair business is finding the right personnel. The personnel plan outlined below describes how and who I intend to hire, the compensation I will be giving them, and how employees will fit into business operations.

I plan to hire certified technicians with the right technical skills, experience, and certifications to provide quality computer repair services. They will need to be trained in the newest hardware and software techniques, be able to troubleshoot hardware and software problems, and provide customer service. I plan to hire a small number of technicians at the start and I will provide competitive salaries commensurate with their experience and skills.

I will also look to hire an administrative assistant to help with accounting and billing, customer service and scheduling. The administrative assistant will be responsible for managing customer records, keeping the shop organized, and answering customer queries. The budget for the administrative assistant is less than the salaries for the technicians, but I will offer competitive wages for the position.

Together, these personnel will form the core team that will run the business operations. The technicians will do the majority of the work in the shop, while the administrative assistant will handle the behind the scenes tasks. I will also look to hire any additional personnel as needed to provide extra support when there is a high demand for services.

Capital Requirements and Use of Funds

The start-up capital requirements of our computer repair business are estimated to be USD$50,000. This amount will be used for the purchase of tools, inventory, and computer parts, leasing of a suitable workspace, wages for staff, and other operational costs. We may also need a loan for marketing, advertising, ongoing overhead costs, and to expand the business and its services.

It is our goal to have the money necessary to begin our business in the form of either investments or a loan. We are seeking investments of USD$50,000 and are willing to accept investments in increments of between USD$5,000 and USD$20,000, depending on the investor’s interest. Funding will be used in the following ways:

  • USD$35,000 dedicated to purchase of tools and parts
  • USD$10,000 dedicated to lease, renovation and maintenance of the workspace
  • USD$5,000 dedicated to hiring and training staff, ongoing wages and insurance

Investors can expect to see a return on investment within the first year from our anticipated revenues, or else will be eligible for a full refund of their contribution.

Computer Repair Financial Plan Sources And Uses Report

Exit Strategy

We intend to eventually exit the computer repair business either by selling the business or by passing it on to a family member or employee. The timeline for an exit has yet to be determined, but we anticipate that it will be within a five-year time frame. We will explore options for exiting the business that are the most financially-viable, allowing the benefit of capital appreciation when the business is sold and the potential for a smooth transition should the business be passed on. Every effort will be made to gain the highest financial return from the exit, while also ensuring that the transfer of ownership is beneficial to the new buyer.

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Computer Repair Business Plan Sample

May.05, 2015

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computer repair business plan pdf

Table of Content

Computer Repair business plan for starting your own shop

Starting a computer repair business is undoubtedly a profitable venture. In this era, computers have become an integral part of offices, industries, organizations, institutes, and even homes. Any enterprise that uses computers to manage its operations also needs some authentic computer repair services to timely maintain, repair, and upgrade the computers.

Thus, if you are thinking about starting this business, you don’t need to worry about the scope and opportunities. Just focus on how to open a computer repair business. For that, you will need to make a business plan for computer repairs, as the first step. In case, you don’t know how to create a comprehensive computer repair business plan pdf , we are providing here the business plan for a startup, PC Fix.

Executive Summary

2.1 the business.

PC Fix will be a licensed and registered computer repair business startup. The business will be based in Boston. The business will provide computer repair, maintenance, and upgradation services to individual customers, and small and large business setups.

2.2 Management of Computer Repair Shop

Computers can get software and hardware problems anytime. Therefore, if you want to start a computer repair business you must have adequate staff. So that you can provide your customers with instant support.

While you decide your strategy about how to set up a computer repair business, you should start gathering a skillful workforce. To manage your business, you will also be needing experienced supervisors to monitor all aspects.

2.3 Customers of Computer Repair Shop

Before researching how to start a computer repair business you should explore who will be your customers. Knowing your customers will help you in amassing the equipment and staff that could meet their demands.

PC Fix identified its customers as individuals who possess their personal computers, small and large businesses, educational institutes, and government organizations.

2.4 Business Target

Our aim is to become the most renowned computer repair business within a year of our launch. Our financial targets to be achieved over the next 3 years are demonstrated in this table.

Company Summary

3.1 company owner.

Steve Wayne will be the owner of PC Fix. Steve has an Associate Degree in Computer Science. He has worked as a computer support specialist for three years at Boston Finance Commission.

3.2 Why the computer repair shop is being started

Steve gained extensive experience in his field during his job. After three years he realized that he can earn multiple folds by becoming an entrepreneur. Considering his knowledge area he decided to start computer repair business plan pdf .

3.3 How the computer repair shop will be started

Step1: Plan your business

As a first step, you should plan everything about your computer repair business plan pdf and write it in your computer repair business description. If you don’t know what to include in a computer repair business plan pdf you can take help from this computer repairs business plan example. In this computer repair business plan sample we have listed everything about PC Fix including market analysis, sales business strategy , personnel plan, and financial plan.

Step2: Define your brand

After creating your computer repair business plan pdf , it’s now time to acquire the required licenses and setting up your physical presence. Meanwhile, you should also define your business values and aims to make people feel associated with your goals.

Step3: Start the recruitment

The next step is to initiate your hiring process to find the most competent employees.

Step4: Get ready to promote & market

After you’ve concluded all the above-mentioned steps, you should go for promoting your services.

Step5: Establish a web presence

These days, whenever people need any type of service, they search for it on Google. Therefore, it is very important to establish a strong web presence. It will enable you to come in top searches. And it will also allow you to attract more people by showing them others’ feedback.

Before owning a computer repair business you should decide your services. Through this, you will be able to purchase the right equipment and hire the right staff. In this computer repair business plan template we are listing the services of PC Fix.

  • Hardware Repairs/ Maintenance/ Upgradation

We’ll also provide computer hardware repairs. Hardware issues are very common in computers. People often complain about screen freezes, blue-screen, file corruption errors, and abnormal shutdowns. They are all in actual hardware issues.

Along with it, we will provide regular maintenance and upgradation services on an instant basis as well as on monthly and yearly contracts.

  • Software Repairs/ Maintenance/ Upgradation

We will troubleshoot and resolve software problems and faults. When hired on a monthly or yearly contract, we’ll ensure regular maintenance and upgradation of software.

  • Computer, Laptop and Mobile Accessories

We will also offer computer and cellphone accessories such as network interface cards, batteries, speakers, headsets, USB flash drives, etc.

  • Database Management System Development

Our last service will be for businesses, institutes, and organizations. In this, we will develop a cost-effective database management system for them to manage large and irregular datasets.

Business plan for investors

Marketing analysis of computer repair shop.

Before starting computer repair business it is essential to carry out a detailed marketing analysis. Marketing analysis allows you to identify ongoing and forthcoming market trends. That will eventually enable you to recognize

  • The customers that may be directly or indirectly interested in your services.
  • The unoccupied opportunities to serve your target customers.
  • The ways that can best capture the attention of your target customers.
  • The product prices that can help you draw customers as well as earn profit.

Marketing analysis should be done systematically. If you don’t know what to include in a marketing plan, you can take help from here. In this blog on how to write a business plan for computer repairs, we’re providing the marketing analysis done for PC Fix.

5.1 Market Trends

In the United States, almost everyone possesses a personal computer, laptop, or cellphone. Along with it, to manage large data sets and to work on research areas, government organizations, educational institutes, and businesses use computer-based labs and systems. With these electronic gadgets, come their hardware and software issues. Therefore, a computer repair business is needed more than ever.

Currently, more than 41k computer repair businesses are running in the U.S. according to IBISWorld. The market size until 2020 is reported to be $18 billion. Moreover, the industry has also acted as a source of employment for more than 124k people.

5.2 Marketing Segmentation

Before opening a computer repair business, you should identify the groups of your target customers. Doing this will enable you to recognize their expectations, needs, and purchasing capabilities.

As computers are used in nearly every field now, the customers of the computer repair business belong to various walks of life. The major groups of customers as identified by PC Fix are given below.

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5.2.1 Individuals

The first group of our target customers comprises people and students who have their personal computers and laptops. This category gets really worried on encountering any faults/ problems with their devices. Therefore, we expect them to visit our shop frequently for hardware/ software repairs and also for purchasing electronic accessories.

5.2.2 Small & Large Businesses

The second group of our target customers will be businesses. Nowadays companies use computers to monitor their business, cash flows, and to perform their work. Thus, they are expected to avail of our services on a contract basis as they need regular maintenance and upgradation.

5.2.3 Educational Institutes

Our third category comprises educational institutes that have established computer labs for study, research, and management purposes.

5.2.4 Government Organizations

Last we also expect government organizations based in our city to be our customers for their computer repairs and upgradation.

5.3 Business Target

In your computer repair business model you should clearly define your computer repair business plan pdf targets to be achieved over a specified time. This can help you in directing your workforce and your resources towards a common goal.

PC Fix aims at

  • Earning a net profit margin of $28k per month by the end of the third year
  • Earning an average rating above 4.65 by the end of the first year
  • Maintaining a CSAT score above 90%
  • Achieving a customer retention rate of 90% by the end of the first year

5.4 Product Pricing

Our prices are slightly lower than that of our competitors. This is because we want to get introduced to a large number of people as soon as we get launched.

Marketing Strategy

To capture the attention of your target customers amid huge competition, it is necessary to have an efficient sales strategy. In this computer repair business proposal we are providing computer repair business marketing plan of PC Fix. So that you can learn what can be done to stay competitive and successful.

6.1 Competitive Analysis

  • We have extremely skilled and collaborative staff.
  • We are highly client-oriented and are willing to go the extra mile to satisfy our customers.
  • Customers can book our services through our website.
  • Only we in our vicinity are providing computer and cellphone accessories. And that is something that will help us draw more customers.

6.2 Sales Strategy

To attract our target customers, we will:

  • Establish a strong web presence by making it SEO
  • Advertise our services through Google Local ads service
  • Provide a 40% discount on all of our services except PC accessories for the first 3 months of the launch
  • Provide a 30% discount to organizations, businesses, and institutes on a 6-month maintenance contract.

6.3 Sales Monthly

6.4 sales yearly, 6.5 sales forecast, personnel plan.

When you write a business plan computer repair shop, you should also include a list of required employees in it. Through this, you’ll be able to define a criterion to select the most competent employees. Moreover, make sure that you also throw light on their average salaries for at least 3 years in your personnel plan.

7.1 Company Staff

Steve will be the CEO himself. However, to run his business he will hire the following people.

  • 1 Co-Manager/ Supervisor to procure equipment & see overall operations
  • 8 Computer Repair Technicians
  • 1 Software Developer to develop management software & company’s website
  • 1 Accountant to maintain financial records
  • 2 Sales Executives to promote the company and negotiate contracts
  • 1 Store Manager (to manage accessories display and sales)
  • 1 Receptionist

7.2 Average Salary of Employees

Financial plan.

A considerable amount is needed to build a computer repair business. If you want to make sure that your investment group to business plan doesn’t go waste, you must do accurate financial planning before you actually start your business. An accurate financial plan includes cash flow tables and diagrams, projected profit and loss, gross margins, and balance sheets. Combined, all these segments provide you with the idea of how to cover any unexpected financial loss. Or how much to keep in reserve etc.

Here, we are providing the financial plan made for PC Fix, so that you can take a general idea of computer repair finances.

8.1 Important Assumptions

8.2 brake-even analysis, 8.3 projected profit and loss, 8.3.1 profit monthly, 8.3.2 profit yearly, 8.3.3 gross margin monthly, 8.3.4 gross margin yearly, 8.4 projected cash flow, 8.5 projected balance sheet, 8.6 business ratios.

Download Example Computer Repair Business Plan in pdf

OGS capital writers specialize in business plan themes such as mobile phone company business plan , computer store business plan, iPhone repair business planning , solid semiconductor business plan , best biotech business plan , tech business plan, etc.

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Computer Repair Business Marketing Plan Template

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  • Ready-to-use, fully customizable Subcategory
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slide 1

Running a computer repair business can be a tough gig, especially when you're facing fierce competition. But fear not, because ClickUp's Computer Repair Business Marketing Plan Template is here to save the day!

This template is specifically designed to help you create a killer marketing plan that will attract new customers, boost your brand awareness, and set your computer repair services apart from the competition. With ClickUp's template, you'll be able to:

  • Identify your target market and understand their needs
  • Develop effective marketing strategies and tactics to reach your audience
  • Track and measure the success of your marketing campaigns
  • Stay ahead of the game and drive business growth

Don't miss out on the opportunity to take your computer repair business to new heights. Get started with ClickUp's Computer Repair Business Marketing Plan Template today!

Benefits of Computer Repair Business Marketing Plan Template

A Computer Repair Business Marketing Plan Template can be a game-changer for your computer repair business. Here are some benefits it brings:

  • Provides a clear roadmap to effectively market your services and reach your target audience
  • Helps you identify and capitalize on unique selling points to stand out from competitors
  • Allows you to allocate resources efficiently and make informed decisions about advertising and promotions
  • Guides you in creating compelling content and engaging social media strategies to build brand awareness
  • Enables you to track and measure the success of your marketing efforts, making adjustments as needed

Main Elements of Computer Repair Business Marketing Plan Template

ClickUp's Computer Repair Business Marketing Plan template has everything you need to effectively manage your marketing efforts and achieve your business goals.

Key elements of this template include:

  • Custom Statuses: Track the progress of your marketing tasks with 6 different statuses: Cancelled, Complete, In Progress, Needs Input, Planned, and To Do.
  • Custom Fields: Utilize 6 custom fields such as Quarter, Task Type, Impact, Progress, Percent Completion, and Effort to capture important information and measure the success of your marketing initiatives.
  • Custom Views: Access 5 different views to gain different perspectives on your marketing plan. Use the Key Results view to track your key performance indicators, the Timeline view to visualize your marketing activities over time, the Getting Started Guide view to get a step-by-step guide on setting up your marketing plan, the Objectives view to define and monitor your marketing objectives, and the Progress Board view to stay updated on the progress of your marketing tasks.
  • Collaboration and Tracking: Enhance team collaboration and task management with features like assignees, due dates, comments, attachments, and notifications. Keep everyone on the same page and ensure tasks are completed efficiently.

With ClickUp's Computer Repair Business Marketing Plan template, you can streamline your marketing efforts, stay organized, and achieve your marketing goals.

How to Use Marketing Plan for Computer Repair Business

If you're looking to grow your computer repair business and attract more customers, a well-crafted marketing plan is essential. Follow these steps to effectively utilize the Computer Repair Business Marketing Plan Template in ClickUp:

1. Define your target audience

Identify the specific group of people who are most likely to need computer repair services. Consider factors such as age, occupation, location, and their technology needs. Understanding your target audience will help you tailor your marketing efforts to reach them effectively.

Use custom fields in ClickUp to categorize your target audience based on demographics and preferences.

2. Research your competition

It's crucial to know who your competitors are and what they offer. Research their services, pricing, customer reviews, and marketing strategies. This will help you identify gaps in the market and find unique selling points for your computer repair business.

Create tasks in ClickUp to track your competitor research and analyze their marketing tactics.

3. Develop your marketing strategies

Based on your target audience and competitor research, create a comprehensive marketing plan. Determine the best channels to reach your audience, such as social media, online advertising, local networking, or partnerships with other businesses. Decide on specific tactics, such as offering discounts for referrals or creating informative blog posts.

Use the Goals feature in ClickUp to set measurable marketing objectives and track your progress.

4. Implement and track your marketing efforts

Put your marketing plan into action and monitor its effectiveness. Track metrics such as website traffic, social media engagement, customer inquiries, and conversion rates. Make adjustments to your strategies based on the data you collect to optimize your marketing efforts.

Use Automations in ClickUp to streamline your marketing processes and automatically track key metrics.

By following these steps and utilizing the Computer Repair Business Marketing Plan Template in ClickUp, you'll be well-equipped to market your computer repair business effectively and attract more customers. Stay proactive and adaptable in your marketing approach, and you'll see your business thrive.

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Get Started with ClickUp’s Computer Repair Business Marketing Plan Template

Computer repair business owners can use this Marketing Plan Template to effectively promote their services and attract new customers.

First, hit "Add Template" to sign up for ClickUp and add the template to your Workspace. Make sure you designate which Space or location in your Workspace you'd like this template applied.

Next, invite relevant team members or guests to your Workspace to start collaborating.

Now you can take advantage of the full potential of this template to create a comprehensive marketing plan:

  • Use the Key Results View to set specific goals for your marketing efforts and track progress towards achieving them
  • The Timeline View will help you map out the timeline for each marketing activity, ensuring a well-planned and organized approach
  • Refer to the Getting Started Guide View for step-by-step instructions and tips on how to effectively implement each marketing strategy
  • The Objectives View will allow you to clearly define your marketing objectives and align them with your overall business goals
  • Use the Progress Board View to visualize the progress of each marketing activity and easily identify any bottlenecks or areas that need attention
  • Organize tasks into six different statuses: Cancelled, Complete, In Progress, Needs Input, Planned, To Do, to keep track of their progress
  • Update statuses as you work on each task to ensure effective communication and collaboration
  • Monitor and analyze the performance of your marketing efforts to make data-driven decisions and optimize your strategies for maximum results.

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Free Computer Repair Proposal Template

Are you looking for a customizable proposal template that will help you create that perfect computer maintenance service agreement? We've got exactly what you need!

This template helped close deals worth over $15 million in 2023 alone. And the good news is, every part of it is 100% editable.

Computer Repair Proposal Template Slide 1

What's in this Computer Repair Proposal Template

Visually attractive cover.

With this computer maintenance contract proposal, the first thing your client sees won't be an IT services agreement, but an attractive cover instead. We all understand how much the first impression matters, so the goal is to start the proposal with an attention-grabbing image.

From the text, logo, and background image, you can change everything to make it a better fit for your needs.

Visually attractive cover

Pre-written introduction section

How to write a meeting summary and explain to a client that they desperately need computer system maintenance services? Luckily, that is something you don't have to stress over, as our pre-written introduction section is already structured for you. You just need to add a few specifics about your PC maintenance contracts and your client, and that's it.

Like everything else in this proposal, it's completely editable - the colors, the text, images, layout - everything.

Pre-written introduction section

Processes and timelines

Explaining to clients why computer maintenance is necessary and how much neglecting it will cost them in the future can be tricky. That is why you can rely on our plan of action section, already divided to fit the perfect amount of information but not too much to seem overwhelming. Simply adjust it to suit your exact process.

Processes and timelines

Case study example

The best way to present how useful your computer repair company can be to a potential client is by encouraging words from a previous one. If you want to be taken seriously, you need to show that you understood the client's wishes and you came up with a practical solution.

In this computer repair proposal template, we've set out an example case study. All you need to do is replace our example with one of yours and use the structure we've used.

Case study example

Describe your computer maintenance contract prices in the best way possible! Just add an automatically calculated pricing table or two and watch them total everything your proposal is offering. There is room to describe your hourly rate, job costs, or any add-ons you find relevant to your customers.

Pricing

Next steps with digital signing

Once you get a client on board, the last thing anyone wants is to get buried in endless computer repair business documents. The 'Next steps' page allows you to explain your post-proposal process and enables clients to sign without handling any physical paper transfer.

Our digital signatures are 100% legal and compliant. Once your client signs, their digital signature certificate will show up in your Better Proposals account.

Next steps with digital signing

Pre-written contract

The best way to protect your computer repair business is by laying down the ground rules right from the start. For that reason, we have added the Terms and Conditions page to our proposal template, offering you the contract examples that can be edited to best describe your computer maintenance services.

We may not be legal professionals, but this will be a good stepping stone if you are not using anything at all. That said, get a legal professional to read it over.

Pre-written contract

Get paid straight from the proposal

No more messing around with invoices, no more waiting for checks to clear. This proposal template lets you take payments directly from the proposal, using the integrations with PayPal, Stripe and GoCardless.

Get paid straight from the proposal

Don't take just our word for it

Here is what some of our 10,000 users across the globe have to say

Sara K.

Sara K. CEO & Founder

Shade O.

Shade O. Business Owner

Brent R.

Brent R. Marketing and Advertising

150+ other free proposal templates just like these are also available inside Better Proposals

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Marketing Funnels Proposal Template

We have the best proposal template for any marketing company designing marketing funnels for clients. It helps you explain the marketing funnel stages and the results potential clients can expect. With social proof, this marketing funnel proposal wins big.

Medical Services Proposal Template

Medical services can quickly get pricey if you don’t cover everything in a contract beforehand. Use our professional-looking medical services proposal to explain your services and win bigger clients.

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UK Small Business Startups and Funding

  • Business Type
  • Business Plan for Computer Repair Service

Computer Repair Service Small Business Idea and Business Plan

Starting your own small business in the UK isn’t easy but having a properly developed business plan will help you achieve success.

To start a Computer Repair Service business in the UK, take the time and explain the idea via a business plan.

Understanding all of the aspects of the business idea will be the key to getting the Computer Repair Service business running like a well-oiled machine. The business plan you develop will help you organize the elements needed into a strategy that you can actually use to startup, by paving a clear road map as to what you need to follow for the lifespan of your business.

Starting a Computer Repair Service business isn’t easy, but when done right, it can lead to a lot of success.

To help you get started, you can use the free business plan builder tool to develop your own Computer Repair Service business plan.

The business plan template is very easy to use, is interactive and will quickly and easily help you create your business plan just by answering the needed questions about your small business idea.

Create your own Computer Repair Service business plan for free using the Business Plan Builder

The free business plan template builder is divided into a few easy to follow steps.

The free business plan builder template is provided by UKStartups.org to help you develop your own business plan. For step by step guidance, see the 5 steps below.

Once completed, the result will be a clean, professional plan that will help you start your own Computer Repair Service small business in the UK.

When you have completed your Computer Repair Service business plan, the next step will be to find available funding that will help, or to speak with a funding adviser who will assist you each step of the way to securing the needed funds to make your Computer Repair Service business startup.

If you are looking to limit your startup costs when starting up a Computer Repair Service small business in the UK, this free business plan builder tool will be it.

Starting a Computer Repair Service business is only one of the ways others have used this free business plan tool. There are hundreds of different ideas you can start, and if you need guidance, do reach out to a UKStartups expert to get the needed assistance and guidance.

Step 1. Your business information

To develop a proper Computer Repair Service business plan with the free business plan builder template, it is important to answer each of the questions about your business to the best of your abilities.

What is your business? What are the products/services you provide? Who are your customers? What are your goals…etc?

Having a clear explanation will help you create a in-depth business plan that you can actually use to start the Computer Repair Service business and to apply for needed funding to cover your startup costs.

Step 2. Projecting your revenues/income

The Computer Repair Service industry can have great results. Planning and projecting the financial figures to approximate what you will make each year is crucial to building a strong business plan.

What do you think your business will make from each of its products/services? Simply list your products/services, enter the appropriate financial figures (costs and expenses).

If you don’t have the figures, in many cases it is recommended to do a a bit more research on other Computer Repair Service businesses locally and within your own region to get an idea of potential revenue. You can do your best to estimate the figures and growth potential.

If you need assistance in projecting, you can always contact UK Startups funding experts for the help.

Step 3. Your business market

As a Computer Repair Service business, having a clear explanation of the market and industry that you are in will help you plan for the figure and will ensure you can take the business to the next level.

Explain your location of business, share specifics about your customers, showcase your competition and explain the advantages you have over your competition.

Step 4. The future plan

Starting your own Computer Repair Service business and getting it off the ground is important to you.

No matter if you’re planning on applying for government funding for your Computer Repair Service business or not, it is important to plan out the future and provide an explanation of how you will grow the business. This means explaining your marketing plan, your sales strategy and clearly outlining a growth plan for the next few years.

Be sure to break this down step by step to show how you intend on making sure your Computer Repair Service business can grow each year.

Keep in mind that often business plans are focused on key people. Be sure to discuss yourself, your role and any other key figures in the business as well.

Step 5. The financials

In the end, it all comes down to the financials. If you are seeking funding, or not – the business plan you develop needs to have clearly defined financials or projections. The business plan builder tool makes it easy to develop your financial charts by simply entering your expected revenues per month and year. If you don’t have the figures as it’s a new business be sure to project the figures based on your expectations. If you need help with this, ask the UK Startups experts .

A clear breakdown of your funding needs is also recommended in case you are seeking funding and this free business plan template will help you with exactly that. When developing your Computer Repair Service business plan using this free template, the above 5 steps are recommended in order to succeed. While there are other key points that will assist you in starting your business, finding funding...etc, the free template will help put you on the right path

Be sure to request a professional to review your business plan , to answer any questions you may have and to help you with the funding search once you’ve done the initial free template. You can request this directly via UKStartups.org and through the Small Business Startup Platform as a member.

If starting a Computer Repair Service business is just one of your ideas, perhaps considering other options, here are some popular small business’s others have chosen to startup

  • Gutter Cleaning Service
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  1. A Sample Computer Repair Business Plan Template

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  4. Computer Repair Business Plan Template Free Pdf

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  5. Pro Computer Repair Business Plan Template

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  6. Business plan for a computer repair shop

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COMMENTS

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    Writing a computer repair business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan: 1. Executive Summary. An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready ...

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    Download this free computer repair business plan template, with pre-filled examples, to create your own plan. Download Now Or plan with professional support in LivePlan. Save 50% today . Available formats: What you get with this template. A complete business plan. Text and financials are already filled out and ready for you to update. ...

  3. Computer Repair Business Plan Template

    For example, give a brief overview of the computer repair industry. Discuss the type of computer repair business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team.

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    Explore a real-world computer repair business plan example and download a free template with this information to start writing your own business plan. ... Free business plan template. A fill-in-the-blank template designed for business owners. Download Now. Sample Plans. Popular Plans.

  5. Computer Repair Business Plan [Sample Template for 2022]

    A Sample Computer Repair Business Plan Template 1. Industry Overview. The Computer Repair Services industry is an open industry, hence a low level of market share concentration. Even though large multiservice agencies operate in the industry, revenue is also spread among thousands of small firms and freelancers.

  6. How to write a business plan for a computer repair shop?

    Lastly, address any funding needs in the "ask" section of your executive summary. 2. The presentation of the company. In your computer repair shop business plan, the second section should focus on the structure and ownership, location, and management team of your company.

  7. How to Start a Computer Repair Business

    1. Choose the Name for Your Computer Repair Business. The first step to starting a computer repair business is to choose your business' name. This is a very important choice since your company name is your brand and will last for the lifetime of your business. Ideally you choose a name that is meaningful and memorable.

  8. How to Write a Computer Repair Business Plan

    Banks and other funders will want to see a traditional business plan before they loan your company money. A traditional computer repair business plan includes: an executive summary. a company description. a competitive market analysis. business structure and service offerings information. marketing and sales plans.

  9. Computer Repair Business Plans

    Data Recovery Services Business Plan. TTR Data Recovery Services provides computer data recovery service for clients' hard drive, tape, optical media, or any other computer storage device. Life is becoming more digital. The way we communicate, learn shop, and a number of other everyday tasks. Which makes the need for a working computer all the ...

  10. Computer Repair Business Plan Template [Updated 2024]

    The following Computer Repair business plan template gives you the key elements to include in a winning Computer Repair business plan. In addition to this template, a solid plan will also include market research to help you better understand market trends, your competitive advantage and your target customers.

  11. The #1 Computer Repair Business Plan Template & Guidebook

    How to Write a Computer Repair Business Plan in 7 Steps: 1. Describe the Purpose of Your Computer Repair Business. The first step to writing your business plan is to describe the purpose of your computer repair business. This includes describing why you are starting this type of business, and what problems it will solve for customers.

  12. Free Computer Shop Business Plan PDF

    A complete Computer Repair Business Plan PDF template. This fill-in-the-blanks template includes every section of your business plan, including Executive Summary, Objectives, SWOT Analysis, Marketing Analysis and Strategy, Operations Plan, Financial Projections and more (a similar template is sold elsewhere for $69.95).

  13. Computer Repair Business Plan : free template

    Computer Engineering & Consulting Business Plan : free template. Welcome to the comprehensive business plan for Computer Engineering & Consulting Ltd, a leading player in the dynamic world of civil engineering construction. In this article, we delve into the core components that define our vision for growth and success in the industry.

  14. Computer Repair Business Plan Template [Updated 2024]

    Though he has never run his own business, [Founder's Name] has worked in the industry long enough to gain an in-depth knowledge of the operations (e.g., running day-to-day operations) and the business (e.g., staffing, marketing, etc.) sides of the industry.

  15. How to Start a Computer Repair Business

    Free business plan template to download How to get an LLC How to Start a Computer Repair Business - Step-by-Step Guide. In an era dominated by technology, the demand for computer repair services is ever-growing. Starting your own computer repair business can be a rewarding venture, combining technical expertise with entrepreneurial spirit.

  16. Start a Profitable Computer Repair Biz Now

    Here are the basic steps to develop a financial model: Research your market: Understand the pricing, competition, and demand for computer repair services in your area. Create a budget: Determine the costs associated with launching your business, including equipment, marketing, and leasing a workspace.

  17. Computer Repair Business Plan Doc & Excel Format Example

    Free Small Business Templates and Tools Here's a collection of business tools featuring dozens of templates, books, worksheets, tools, software, checklists, videos, manuals, spreadsheets, and much more. ... Computer Repair Business Plan Template Market Analysis Summary Sample [Company Name]' current market is local and includes the entire ...

  18. Computer Repair Business Plan

    This Computer Repair Business Plan Template provides a comprehensive outline for starting a computer repair business. It covers all aspects of setting up and running the business, from market analysis to financial projections. The template helps business owners create a cohesive strategy for reaching customers and expanding their business.

  19. How to Start a Computer Repair Business

    Now you can get your free business plan template gift here: https://www.bizmove.com/business-gifts.htm - This is a high quality, full blown business plan tem...

  20. Computer Repair Business Plan Sample

    In this computer repair business plan sample we have listed everything about PC Fix including market analysis, sales business strategy, personnel plan, and financial plan. Step2: Define your brand. After creating your computer repair business plan pdf, it's now time to acquire the required licenses and setting up your physical presence.

  21. Computer Repair Business Marketing Plan Template

    ClickUp's Computer Repair Business Marketing Plan template has everything you need to effectively manage your marketing efforts and achieve your business goals. Key elements of this template include: Custom Statuses: Track the progress of your marketing tasks with 6 different statuses: Cancelled, Complete, In Progress, Needs Input, Planned, and ...

  22. This [Free] Computer Repair Proposal Template has Revolutionized IT

    Start sending high conversion proposals today. Join 10,000+ happy customers and enjoy a simpler, faster, and more professional way to win more business. Try it Free. Present your IT skills with this free computer repair proposal template. Use it today to impress your clients and win more business.

  23. Business Plan for Computer Repair Service

    Having a clear explanation will help you create a in-depth business plan that you can actually use to start the Computer Repair Service business and to apply for needed funding to cover your startup costs. Step 2. Projecting your revenues/income. The Computer Repair Service industry can have great results. Planning and projecting the financial ...