interview questions that require critical thinking

Critical Thinking Interview Questions: 15 Interview Questions to Identify Top Candidates

Critical thinking goes beyond technical expertise and is essential in a wide range of professions. It’s a skill that enables employees to analyze information, solve problems, and make informed decisions. You can gauge critical thinking using assessment tests, practical problem solving, or through crafting interview questions highlighting critical thinking abilities.

In this blog, we’ll be going through questions you can ask your candidates to figure out if they have the critical thinking skills you require for your open position. But first, let’s talk about why critical thinking skills are so important.  

Why Are Critical Thinking Skills Necessary?

Critical thinkers are especially necessary positions that require problem solving skills, juggling various priorities, and analyzing data. Although many jobs and industries require a certain level of critical thinking ability, these skills are essential for some job roles and industries, including:

• K-12 : The best teachers are creative problem solvers. Between classroom management and learning fatigue, critical thinking skills help teachers find the best way to connect with their students.
• Leadership Positions : Effective leaders must make strategic decisions, often in ambiguous situations. Critical thinking is crucial in leadership roles.
• Creative Fields : In industries such as design, advertising, and content creation, the ability to think critically allows individuals to come up with innovative and unique solutions and ways to attract prospective customers.
• Healthcare : Medical professionals must critically assess patient conditions, interpret test results, and make decisions that can have a significant impact on a patient’s well-being.
• Technology : IT professionals, software developers, and data analysts rely on critical thinking to troubleshoot, create algorithms, and analyze data.

Now, let’s dive into a list of interview questions that can help you evaluate a candidate’s critical thinking abilities.  

Interview Questions to Assess Critical Thinking:

Note: Feel free to mix and match these questions based on the specific role and the level of critical thinking required. Also–to expand on questions like these, you can use tools like AI Question Assist . interviewstream’s Ethical AI tool helps you come up with position and industry-based questions using community knowledge from a large language

• Tell me about a situation where you faced a complex problem at work? How did you approach it, and what was the outcome?
• How do you typically approach a new project or task? What steps do you take to understand the problem and develop a plan?
• Give an example of a situation where you had to think on your feet and adapt to unexpected challenges.
• Describe a project where you had to evaluate multiple options before making a decision. How did you assess the pros and cons?
• Provide an instance where you identified a problem in your current or previous role that others might have overlooked? What did you do about it?
• What methods do you use to gather and evaluate information when solving complex issues?
• Tell me about a situation where you had to analyze data to make a decision. What tools or methodologies did you use?
• Describe a project where you had to anticipate potential obstacles and develop contingency plans. How did your proactive thinking benefit the project?
• Provide an example of a time when you identified a solution that significantly improved a process or operation at your company?
• Describe a situation where you had to explain a complex concept or solution to someone who had little to no knowledge of the subject. How did you ensure effective communication?
• How do you prioritize tasks and allocate your time when dealing with multiple projects or assignments?
• Explain your process for identifying the root cause of a problem. Can you provide an example from your experience?
• Describe a project where you had to innovate and think outside the box to overcome a challenge or reach a goal?
• Tell me about a time when you had to analyze financial data or budgets to make recommendations or decisions for your department or company.
• How do you approach a project that requires you to think long-term and consider the potential future implications of your decisions?

How to Use Critical Thinking Interview Questions in your Interviewing Process

The ability to think critically and solve complex problems is relevant across a wide range of job roles and industries. You can use the questions above to assess the critical thinking abilities of your candidates. And you can assess those skills even better if you ask these questions in an in-person or video interview .

Especially if you are using these questions in screening interviews , video screening is an effective way to see the candidate process critical thinking questions in real time. For more information on interview questions, we wrote an article on the best interview questions to ask for team players , or you can fill out this form to chat with us today about how interviewstream can help you ask the right questions, every time.

About The Author

Caroline Chessia is the Marketing Operations Specialist at interviewstream. She loves color-coordinated graphs, hiking in the mountains, and every dog she meets—especially the Golden Retrievers.

interviewstream is dedicated to the success of more than 900 clients from K-12 school districts, emerging businesses, midsize companies, large enterprises, colleges, and universities.

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15 critical thinking interview questions to find the perfect candidate

In today’s complex, data-driven world of work, critical thinking skills are more important than ever.

According to the World Economic Forum’s Future of Jobs Report , the demand for critical thinking and analysis is growing at a faster rate than any other skill group.

For this reason, hiring managers now need a robust system for assessing critical thinking skills for most positions they fill. When we talk about critical thinking, we refer to a range of sub-skills including research, analysis, judgment, problem-solving, and self-reflection.

The interview is a great opportunity to evaluate a candidate’s critical thinking skills. It enables hiring managers to probe into their personal thinking process while tailoring the assessment to the situational needs of the role. 

For the best results, interviews should be preceded by a Critical Thinking test , along with other skills and personality tests. Pre-employment testing allows you to get an in-depth understanding of your candidates’ abilities, identify top talent, and screen out unsuitable applicants.

To make the interview worthwhile, hiring managers need to ask the right kind of critical thinking questions to candidates. But these aren’t always immediately obvious! That’s why we’ve put together 15 of the best critical thinking interview questions for you to use in your hiring process.

These include 10 behavioral and 5 situational critical thinking questions, allowing you to create an interview structure befitting your business requirements. Sample answers for each question are also included for your reference.

Table of contents

10 behavioral critical thinking interview questions, 5 situational critical thinking questions, what kind of roles can you use critical thinking interview questions, finding critical thinkers for your organization can be easier than you think.

Behavioral interview questions usually call on a candidate to discuss their past performance, enabling hiring managers to learn more about their previous experience and its applicability to the role.

When tailored to critical thinking and analysis, behavioral interview questions give you an insight into a candidate’s thinking style as well as specific critical thinking sub-skills, such as: 

Decision-making

Problem-solving

Information processing

Deductive reasoning

Conflict resolution

The 10 behavioral interview questions below span a range of topics; some may be more relevant than others, depending on the role you are recruiting for.

Here are the 10 behavioral critical thinking questions:

How do you go about completing a task without clear information?

What is the most difficult work-related decision you’ve had to make?

How do you process new ideas and approaches?

How do you respond to opposing viewpoints?

How quickly do you make decisions?

Have you ever anticipated a problem before it arose? How did you deal with it?

What work-related advice would you give to former employers?

How often do you ask co-workers for help?

How should friction between team members be dealt with?

What is the most innovative work-related idea you have come up with? How did it benefit the organization?

Continue reading below to view our sample answers for each question.

1. How do you go about completing a task without clear information?

In time-sensitive work environments, workers often have to make decisions without all the necessary information at hand. Answers to this question should demonstrate how candidates use their resourcefulness to perform effectively under given limitations.

Sample answer :

I prefer to make decisions after taking in all of the facts, but I recognize that the need to act quickly will sometimes take priority. In these situations, I pore over all of the information available and use my intuition to fill in any gaps. This could be by drawing parallels to a similar task from the past or predicting future outcomes to map the best decision in the present.

I experienced this situation in my last job while writing a funding application with a very quick turnaround. The final section to complete before submission was the summary, where it was crucial to really sell our organization’s solution in a compelling and straightforward way. 

My manager was unreachable at the time, so I decided to contact the head office to retrieve the summaries of our previous successful funding applications. Using these examples, I was able to craft a persuasive summary. A few weeks later, we were awarded the funding.

2. What is the most difficult work-related decision you’ve had to make?

This question probes into a candidate’s ability to make decisions under pressure. A good answer will evidence a clear thought process and measured judgment to select an appropriate course of action.

As a manager, layoffs were among the toughest decisions I had to make in my previous role. In those situations, I had to put personal loyalties aside and make tough choices based on the needs of the business.

This involved a regimented process of ranking staff across several different criteria including merit, skills, and tenure. Ultimately, we favored staff with long-term potential, such as those with in-demand skills and a growth mindset.

The decisions were far from easy, but recognizing that someone had to make the call, I never shied away from them either. I think the best approach for any difficult work decision is to be objective, consult data, and consider the long-term impact.

3. How do you process new ideas and approaches?

Open-mindedness is central to critical thinking. Candidates shouldn’t be fearful of doing away with traditional methodologies if a superior alternative emerges. Equally, they should exercise their judgment to evaluate the reliability and veracity of new information. 

I always try to be receptive to new ideas, recognizing that these drive innovation in a business. 

If I find that something can be improved, I seek solutions and conduct initial research to ascertain their effectiveness in other business contexts. If I think they have potential, I test them on a small trial basis before deciding whether to implement them on a full scale.

This situation played out in my last role, where I was the leader of a small team. After transitioning to remote work arrangements during the COVID-19 pandemic, a team member asked if he could rearrange his hours to accommodate certain family commitments.

The request prompted me to consider the effect of flexible working hours on performance, and I decided to trial a ‘flextime’ system. Within a few weeks, productivity had risen significantly and the team reported greater job satisfaction. Flexible hours quickly became a permanent arrangement.

4. How do you respond to opposing viewpoints?

Critical thinking is contingent on a person’s ability to weigh up both sides of an argument. Even when one course of action is evidently worse than another, candidates should be able to respond to opposing perspectives respectfully and constructively.

I think it’s great to hear different perspectives in the workplace, provided that they come from a well-meaning place. Listening to opposing viewpoints helps to refine my own opinion and can often bring the team to a middle ground from which more balanced decisions can be made.

A few months ago, a co-worker and I disagreed on how best to deliver a digital marketing campaign for a client. In short, he wanted to run paid search engine advertisements while I preferred to create content for the client’s company website.

After listening to his argument, I presented my case to show that content marketing was likely to yield a higher return on investment by showing case studies from previous clients in a similar field. 

Eventually, we agreed to the content strategy, and allocated only a small slice of the budget to paid ads. Within a few weeks, the client had doubled the traffic on their website and was extremely satisfied with our project delivery.

5. How quickly do you make decisions?

In a fast-paced work environment, employees must act swiftly and decisively. This question asks the candidate to expand on their decision-making process. Strong answers will strike a balance between careful consideration and urgency. 

While I like to gather as much information as possible before making a decision, I recognize that deadlines will often make this unrealistic. Sometimes, it’s of vital importance to act quickly to stay ahead of a competitor or fast-track a project.

The first step is to assess the immediacy of the deadline; if it’s urgent, I know I have to make a decision ASAP. In this situation, I’ll quickly weigh up the pros and cons of each option and select the course of action that best aligns with the business goals.

While working in customer service, I routinely had to make on-the-spot decisions to select the best solution in different contexts. I always made sure to get a full picture of the customer’s needs, and then chose the most suitable action from the options available. 

Having a strong background understanding of the area and a clear selection process allowed me to make the right call 99% of the time. 

6. Have you ever anticipated a problem before it arose? How did you deal with it?

This question separates the proactive thinkers from the passive ones. Candidates able to answer this question will be demonstrating their ability to plan ahead and anticipate risks—an invaluable skill in any organization.

Working as a retail store manager at the start of the COVID-19 pandemic, it immediately became obvious that our store would need to change certain procedures as infections picked up. 

I decided to act quickly, investing in protective equipment for staff, implementing plastic screens at the checkouts, and rearranging the store layout early on in the pandemic to make the site more Covid-friendly for our customers and staff.

Our proactive approach resonated with customers, who appreciated the new measures while other stores in the local area remained slow to adapt. Our trading volume actually rose by around 25% compared to pre-pandemic levels. Staff also reported feeling safer in our monthly surveys.

It’s important to try and pre-empt risks in any business. To do this, I always consider the worst-case scenario that could affect the business and learn from competitors’ failures.

7. What work-related advice would you give to former employers?

This question gauges a candidate’s propensity to voice criticism, and whether they choose to express it in a constructive or negative way. There’s no real right or wrong answer here; candidates simply need to explain their suggestions thoughtfully and thoroughly.

I’ve always tried to provide feedback to my bosses when it was appropriate to do so. Voicing criticism can be a tricky task, so I make an effort to frame the discussion in a constructive and non-malicious way.

One of my former bosses was particularly strong-willed, which sometimes made it difficult for the team to share new ideas. If we were able to show evidence of the potential of a new idea—using data, for example—he would be less dismissive than if we were to suggest it off the cuff. Over time, the boss grew more receptive to outside ideas rather than immediately shrugging them off.

In another company, some of my co-workers were dissatisfied as they felt undervalued by the boss. Rather than take this up with the boss directly, I raised the issue in the quarterly employee survey, suggesting that the senior leadership give more praise and recognition to high-performing staff in order to improve motivation and employee satisfaction.

8. How often do you ask coworkers for help?

Workers should know when to seek help from others while working on a project. 

A good answer here is all about balance. Candidates shouldn’t burden co-workers with work they could do themselves, nor should they be too stubborn to move things forward with some outside opinion or help.

When I’ve been given a task to complete independently, I try to avoid asking my co-workers for help as I know everyone is busy with their own work. Sometimes, though, it can be really useful to get a fresh pair of eyes to look over things when I’ve hit a wall in a project. Help is a two-way street, so I always try to make time to assist co-workers when I am asked. 

About a year ago in my sales position, I was tasked with integrating invoices into a spreadsheet containing order history for different clients. Software isn’t my strong point, so I sought help from a member of the development team—someone with whom I had built a good rapport previously.

I knew this was something that would probably only take him 15 minutes, so I didn’t feel like too much of a burden when I asked for help. He duly completed the task, and the project could move forward. I had previously helped him before, and I also offered my support for anything he needed in the future.

9. How should friction between team members be dealt with?

Conflict resolution is a skill that can be hard to come by for hiring managers. In work environments with people of different opinions and values, it’s important to have someone who can defuse conflict situations with a proactive, patient, and impartial approach.

When managed properly, I think that workplace disagreements can be healthy and help to promote a diversity of opinion. However, when they become personal, they serve no purpose and must be resolved immediately with fairness and good judgment.

In one of my previous roles as a team leader, conflict flared up between two coworkers after disagreeing on how to allocate the quarterly budget. At the first opportunity, I arranged a one-on-one chat with each colleague to understand their reasoning and try to reconcile both positions.

After the situation had been de-escalated, I brought the two together to talk it out in a calm and non-threatening space. With active listening and turn-taking techniques, they were able to settle their differences. I followed up regularly in the weeks after, and we were able to put the conflict behind us.

10.  What is the most innovative work-related idea you have come up with? How did it benefit the organization?

This question asks candidates to consider a time when they have thought outside the box to deliver a new solution in a previous job. Having proactive problem-solvers in your organization will help it stay ahead of the curve. 

In one of my previous roles, I was placed in charge of a small workgroup tasked with finding a way to improve productivity and efficiency. Each member of the group seemed to have their own opinion of the best solution, but most entailed large expenses we could not afford.

Since management needed a low investment solution, I proposed adding two additional fifteen-minute breaks to the working day for employees to read a book, catch up on the news, or go for a walk around the block. This was because I knew many employees felt burnt out by the end of the day, and their work suffered as a result.

The team supported the idea, but management was hesitant at first. After presenting my argument, they agreed to trial the breaks for two weeks. By the second week, the results were clear: employees were working more effectively and they were more satisfied at work. Soon after, the new break system was implemented on a scale across the company.

Situational interview questions assess how a candidate would behave under specific circumstances. Unlike behavioral questions, which call on previous experiences, situational questions place interviewees in the new role to see how they would perform.

The beauty of situational questions is that they allow interviewers to replicate role-specific scenarios where candidates will need to exercise critical thinking. If you were hiring a grant reviewer, for example, you could ask candidates how they would choose between two evenly-matched proposals. 

Our five chosen situational interview questions assess a range of different critical thinking scenarios; below, you’ll find our sample answers. If possible, adapt the situations to the specific role that you’re hiring for.

You notice your manager has made a significant mistake in a report. How do you handle the situation?

How would you deal with a situation where a weak link is affecting the quality of performance?

If you are given ten projects but only have time to complete three, how do you decide which three to work on?

You are leading a time-sensitive project where team members are unable to agree on an appropriate strategy. How do you proceed?

You’ve discovered a new approach that could improve performance while saving resources, but it’s unpopular among your coworkers. How do you present your case to your manager?

1. You notice your manager has made a significant mistake in a report. How do you handle the situation?

In virtually all roles, employees will have someone above them in the chain of command. Candidates shouldn’t be afraid to confront authority figures if they notice something’s wrong, but they must go about this in a constructive and professional manner. 

If I noticed a mistake in my manager’s work, I would wait for an opportunity to speak with them privately to raise the issue. After discussing the mistake, I would offer to help fix it.

I’m sure if I went about this politely, the manager would appreciate my good intentions and the issue could be resolved quickly and cordially. While the situation may be slightly uncomfortable, ensuring the best outcome for the business should always take priority.

I’ve found myself in this position in a previous job while reviewing a document from my manager before it was due to be published. It included a few incorrect statistics and formatting errors which I took the liberty to amend. When I raised this with him in private, he thanked me for my attentiveness and any ill feeling was avoided.

2.  How would you deal with a situation where a weak link in the team is affecting the quality of performance?

This question assesses the candidate’s ability not only to identify workplace problems, but also their willingness to tackle them proactively. Strong candidates won’t shy away from having uncomfortable conversations, but will also be respectful and keep things confidential.

If I noticed that a particular team member was disrupting the delivery of a project, I would look to offer solutions rather than point fingers. The first step would be to identify the cause of the team member’s poor performance.

If it was down to a lack of skills, I would suggest to the team leader in private that they receive appropriate training to help get them up to speed on the project. Alternatively, they could be reassigned to another area that they have greater expertise in.

If their performance was due to poor motivation, I would suggest that the employee be given personalized performance goals, assistance, and feedback. Encouragement, rather than criticism, should help the employee feel more motivated.

3. If you are given ten projects but only have time to complete three, how do you decide which three to work on?

Workers will often need to prioritize tasks based on their urgency and importance. In this situation, critical evaluation is necessary to distinguish the important from the less-important tasks using specific measures like time, effort, and value. 

If I had to manage multiple time-sensitive tasks, I’d first list them all together in a single document and order them based on the urgency of the deadlines. Second, I would flag any tasks which could feasibly be delegated to co-workers for completion.

From the remaining tasks, I would identify those which are both urgent and important. The next step would be to order these based on their value by considering which tasks have the most serious consequences for failing to complete them, and also which tasks have the highest ROI. 

For example, missing a deadline for a brand-new client could be more damaging than missing one for a loyal client of many years, and whose project is less urgent. Using this process, I’d select the three tasks which:

Only I can complete

Bring a lot of value to the business

4. You are leading a time-sensitive project where team members are unable to agree on an appropriate strategy. How do you proceed?

At a certain point in the project planning stage, it’s necessary to make the call to move things forward. Strong candidates will be able to synthesize the key points of the different strategies available to help come to a decision that is supported by the majority. 

In this situation, I would first remind team members of the urgency of the task at hand and the need to move quickly. Next, I would write up a simple, straightforward list of the pros and cons of each available strategy, drawing attention to any potential risks that may be encountered.

I would then give team members a few minutes to consider each option and voice any additional queries they may have. If a clear consensus still cannot be reached at this point, I would take a vote to decide the strategy to move forward with.

I recognize that it’s not always possible to reach a clear agreement. But by stripping the situation back to the simple facts, at least everyone can make an informed and objective decision in a time-sensitive manner.

5. You discover a new approach that could improve performance while saving resources, but it’s unpopular among your co-workers. How would you present your case to your manager?

Innovative thinkers can be great assets to your organization, but they’re of little value if they fail to defend their ideas when faced with disapproval. While other team members’ views should be respected, the strong candidate will be able to argue their case persuasively.

Before putting the idea forward to the manager, I would find out more about the reasoning behind the team’s resistance. It could be that they don’t want to go through a new learning curve or are unconvinced by its benefits.

These insights would allow me to tweak my proposal so that it addresses my co-workers’ doubts. At this point, I would present the idea to my manager and explain that I am willing to support the team in adopting the new approach with presentations and training.

The support sessions would aim to overcome the team’s hesitation by showing how the new approach would benefit them in the long run. I’d also encourage anonymous feedback so that the new approach can be improved. Ultimately, I’d try to reach a place of mutual understanding with positive outcomes for everyone involved.

Critical thinking is important in any job that involves decision-making. However, there are some fields where a candidate’s critical faculties will take priority. These include:

Law : Lawyers , counsels, and contract managers process complex information to build persuasive arguments 

Education : Teachers continually evaluate their students’ progress as well as their own methods to achieve long-term learning goals

Management : Managers analyze information, anticipate problems, and make complex business decisions based on unbiased judgments

Research : Researchers collect information, process data, study patterns, and make inferences to inform future decisions

Human resources : HR professionals make critical, measured judgments when making hires and handling employee conduct

Finance : Finance workers analyze data and objectively evaluate the results to create financial action plans 

Medical : Doctors and other medical staff examine patients and collect information to diagnose health issues and then offer the best solution

Our set of critical thinking interview questions is well suited to the professions above, but you may also want to assess critical thinking skills when recruiting in other areas. 

Critical thinkers make companies more competitive; actively seeking candidates with strong critical thinking skills for all open positions will give your organization a strong competitive edge.

By making a few tweaks to your recruitment process, you can transform your company into a team of critical thinkers! 

For this, you need to incorporate a Critical Thinking test into the candidate selection process , together with other skills tests to filter out unsuitable applicants and shortlist the best talent.

You can then use some of our interview questions in your own interviews to further assess candidates’ critical thinking skills and make the right hiring decision.

With critical thinking assessments in place at different stages of the process, you’re well on your way to hiring analytical minds that will drive innovation and help you future-proof your company.

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Critical Thinking Interview Questions & Answers

• Updated July 13, 2023
• Published March 28, 2021

In dynamic and competitive work environments, it’s important that a business can keep up with innovations and changing demands from customers. This is why employers look for candidates who possess strong critical thinking skills and decision-making skills.

Interviewers use job interviews to assess your critical thinking skills. They do this by asking you questions that require you to demonstrate your ability to effectively and efficiently evaluate information to make a calculated decision. Your goal is to demonstrate that you are an innovative person that can provide rational advice and thought-out solutions when needed.

Critical thinking questions are commonly asked during job interviews because workers with strong critical thinking skills are important for companies to excel. Questions about your critical thinking skills are often  behavioral interview questions . These are a strategic type of interview questions that require you to provide an answer that includes an example situation that you experienced in your career and how you acted in that situation.

A basic example of a behavioral question in relation to critical thinking is ‘ describe a time you had to solve a problem at work without having all the information or resources .’ As you can see, the interviewer is looking for you to explain a situation where you had to think outside the box and justify your critical thinking process.

What Are Critical Thinking Interview Questions?

Critical thinking skills are related to your ability to analyze, evaluate and assess information effectively and make calculated decisions. Below we discuss a couple of important skills related to critical thinking. You must demonstrate that you possess these skills to convince the interviewer that you possess the right critical thinking skills to succeed in the position you’re applying for.

Examples of critical thinking skills are:

Observation & analysis.

The ability to observe and analyze a (potential) problem or data set is where a critical thinking process starts. People who possess strong analytical skills examine the information and understand what it means in order to explain the implications to others properly.

After a thoughtful observation and analysis, creative skills and innovation are required to spot patterns in the information or data. Critical thinkers are able to think outside the box to come up with a solution no one else thought of before. This requires flexibility, conceptualization, and imagination to take a different approach from other approaches.

• Communication

Critical thinkers also possess strong communication skills to share their approaches and conclusions with coworkers. It’s essential that ideas and solutions are shared effectively and efficiently with others. Furthermore, working together with others is an important part of the critical thinking process to figure out the right solution to business challenges. Skills involved are active listening, teamwork , collaboration, and interpersonal skills.

Problem-solving

Once an analysis is performed and solutions are discussed, it’s important that a solution is implemented. An essential part of critical thinking is coming up with an efficient solution and assessing the impact of this decision. This requires adaptability as well to modify the course of action as needed throughout the implementation process.

Critical Thinking Behavioral Interview Questions

Most questions interviewers will ask you about your critical thinking skills are  behavioral interview questions . These questions require you to provide specific examples of past work experiences in which you demonstrated your critical thinking skills. For interviewers, understanding your past professional behavior and performance is the best way to gauge your future job behavior and performance.

Behavioral questions are focused on the desired skills or competency area, such as, in this case, critical thinking. Other common competency areas for which behavioral questions are used are teamwork , communication , time management , creative thinking skills , leadership , adaptability , conflict resolution , etc.

Behavioral job interview questions usually start with:

• Give me an example of
• Tell me about a time when you
• What would you do
• Describe a situation where

Examples of critical thinking behavioral interview questions:

• Give me an example of a time you had to solve a problem without having complete information or resources.
• Tell me about a time when you presented a new idea or process to your team.
• What would you do if you had a deadline coming up, but you do not have all the components to deliver a project on time?
• Describe a situation where you find a creative way to overcome a business challenge.

As you can see, the questions mentioned above require you to discuss your past behavior. For interviewers, the most accurate predictor of future performance is your past performance in similar situations.

Before making a hiring decision, interviewers are interested in discussing previous work situations. The right interview preparation will help you do the right research to prepare answers that include the critical thinking skills the interviewer is looking for. This starts with  thoroughly reviewing the job description . The job description usually tells more about the specific skills that are required for the position. You can use this information to prepare answers that include times you were successfully using the skills the employer is looking for.

To answer behavioral questions successfully, you need to provide the interviewer with specific details about a time you used your critical thinking skills. Your answer should include the situation you were in, your task in that situation, the actions you took, and the specific results you got. In short, this is called the STAR method  of providing an answer. The STAR method is discussed in more detail later on in this article.

Why Interviewers Ask Critical Thinking Interview Questions

For interviewers, the most effective way to reveal your critical thinking skills is by asking you to describe past work experiences or provide you with hypothetical scenarios. The main reason for asking you about situations in which you successfully used your critical thinking skills is to get an understanding of how you think and act in specific, challenging situations.

Before hiring a candidate, employers want to determine if you are:

• Responsible enough to identify, analyze, and solve problems
• Able to solve a problem without having all the required data, information, or resources
• Creative enough to come up with out-of-the-box solutions
• A strong communicator who can explain issues and involve others in the problem-solving process
• Taking responsibility for your actions

During a job interview, it’s important that you have a few examples ready to discuss times you used your critical thinking skills in different situations. A proven track record of critical thinking to tackle challenges will help you convince the interviewer. This is also the reason why it’s smart to prepare answers related to the requirements for the position, prior to your job interview.

For example, if you work as a business analyst, you should be able to deal with business challenges such as changing requirements or business needs, which require critical thinking skills. Business analysts need to identify (possible) problems and are required to come up with solutions and strategies.

What Employers Look For In A Critical Thinking Interview

During a job interview, you must convince the interviewers of your critical thinking skills. Interviewers look for candidates whose work ethic and career goals align with the company culture and what they can offer you. This is also the reason why you should relate your answers to the job requirements and what the company is looking for.

The right interview preparation will help you get there. Your goal is to demonstrate that you are a strong critical thinker that is capable of taking on the day-to-day tasks required for the position and have the potential to grow .

Critical thinking interview questions are used to reveal how you identify and approach problems, if you can evaluate a point of view to determine if it’s valid or not, and if you can provide structured reasoning to support an argument. Basically, the interviewers want to get the following questions answered:

• How do you think challenges or issues through in an objective and critical way?
• Can you identify different points of view in relation to a particular problem?
• Are you able to evaluate different points of view to determine how valid or strong they are?
• Can you identify weak points that are in possible solutions or arguments?
• How do you provide structured reasoning and support for arguments when communicating with other people?

Red Flags In Critical Thinking Skills Job Interviews

There are several things you should avoid when answering critical thinking interview questions. Below we discuss a couple of red flags that could hurt your chances of landing the job you want. Make sure you avoid these mistakes during your interview to prevent a situation where you could give the interviewer the wrong impression.

1. No clear critical thinking process

The interviewer wants you to walk them through your critical thinking process. This means that you need to explain how you tackled an issue or problem by using your critical thinking skills.

A perfect answer includes a story in which you explain how you identified a problem, how you analyzed and evaluated the situation to figure out which data, facts, or information was important. Next, tell them how you made inferences and communicated issues and possible solutions with coworkers and other stakeholders. Finally, discuss how you executed the solution you came up with.

Not being able to give the interviewer a clear example in which you walk them through the steps mentioned above could be a warning sign for them. Therefore, make sure that you have a strong answer ready that relates to the job requirements and includes you successfully using your critical thinking skills to your advantage.

2. Not providing enough critical details

When interviewers ask you about your critical thinking skills, and if you can walk them through a specific time you successfully used those skills, it’s important that you include every step of your critical reasoning process.

If you claim to be a strong critical thinker that can take on the responsibilities of the position you’re applying for, you need to make sure you can back this up through clear examples of times you used these skills. Failing to do so could lead to the elimination of your chances to land the job. If the interviewer has trouble verifying your employment history, this is considered a warning sign.

3. Not taking responsibility

Taking responsibility is an important characteristic of a critical thinker. If a problem is identified but not addressed, this could quickly escalate into a bigger problem. If your answers indicate that you do not take responsibility or if you have left things for later, this could leave the impression on the interviews that your critical thinking skills and work engagement is not top-notch. Therefore, make sure you demonstrate that you take responsibility for your actions and that you’re a proactive worker that immediately deals with challenges as soon as they occur or when they are identified as potential problems.

To test you during your job interview, interviewers will ask you about times you failed in specific work situations . This is especially the case for positions where you deal with challenging situations and are required to deal with identifying and solve problems. Interviewers are interested in what went wrong in specific work situations, if you took responsibility for your actions, and what you learned from that situation. Not taking responsibility for, for instance, a  project that may have failed , is considered a warning sign for employers.

Self-awareness and being to reflect on situations that went wrong is an important characteristic to possess in the workplace – especially in work environments where critical thinking skills are important. Employers want to hire a candidate who can admit errors or who made thoughtful mistakes trying to solve problems in the past and learned from them. Employers know that candidates are human and make mistakes, just like everybody else. It’s important that your answers demonstrate that you take responsibility for situations and describe the actions you took to repair any problems or challenges.

Common Critical Thinking Interview Questions

Below we discuss common  behavioral critical thinking interview questions . These questions are broken down into two categories; regular behavioral interview questions and hypothetical interview questions.

Learn everything you need to know about commonly asked interview questions that are frequently asked during job interviews .

Behavioral Critical Thinking Interview Questions:

• Tell me about a time you had to make a decision without having all the data, information, or resources.
• Give me an example of a time you discovered a mistake that
• What do you consider the most difficult decision you had to make at work? What results did you get?
• Describe a time you convince a colleague or supervisor to use an alternative approach to solve a problem.
• Give me an example of a time you were involved in solving a problem among team members on how to approach a project.
• Tell me about a time you came up with a new or unusual idea to deal with a challenge.
• Describe a time you anticipated a potential problem. How did you develop preventative measures?
• Give me an example of a time when you faced an unexpected challenge at work and how you dealt with it.
• Describe a time a customer approached you with a problem or concern. How did you respond?
• Give me an example of a time you had to change your planned course of action at the last moment. How did you re-evaluate your priorities?
• What do you consider your most innovative new idea that you have implemented in the workplace?
• Have you ever improved the workflow of a project based on your analysis? How did you do this?
• When you’re working on several projects, it’s tricky to deliver excellent service to all of them. How do you go about prioritizing the needs of a client?

Situational Critical Thinking Interview Questions:

• How would you go about convincing a coworker, manager, or other stakeholders to try an alternative approach to solve a problem?
• What would you do if you had a deadline coming up, but you did not yet have all the required information to deliver a project on time?
• How would you determine if you need help from others when you’re solving a problem or completing a task?
• If an order has been delayed and an angry client contacts you to cancel the order and close their account, what actions would you take?
• How would you deal with a situation where you identify a weak link in a process that’s impacting quality?
• What would be your approach if you and a colleague or teammates disagree on how to move forward on a project?

How To Answer Critical Interview Questions

Interviewers look for candidates who can demonstrate through examples that they use reason and logic to make decisions. In order to do this, it’s essential that you structure your answers in such a way that you walk the interviewer through an example situation in which you successfully used your critical thinking skills. To get started, you can consider the following steps.

Step 1: Research.

Every interview preparation starts with doing the right research. Before you can answer interview questions in a specific way you need to get to know the position and company better. Furthermore, you should thoroughly understand the job requirements to prepare strong answers.

Read the job description carefully to find specific skills that a candidate needs to possess to perform the job successfully. Think of skills such as creative thinking ,  problem-solving ,  adaptability , a strong work ethic , and  communication . Also, read the company website to get more information about their mission statement and who their main clients are. Furthermore, check their LinkedIn pages and other content/news related to the company.

Researching the job and company will help you identify the required skills, qualities, and work experience for the position you’re applying for. Your research should help you make an educated guess about what kind of interview questions you can expect .

Step 2: Write down the required job skills & competencies.

Behavioral interview questions about critical thinking skills are a perfect opportunity for you to demonstrate why you are the right candidate for the position.

The skills and competencies  you have identified in your research should be your starting point to prepare answers. Write down the required skills and rank them on importance.

Step 3: Create a list of past work experiences that relate to the required job skills.

Once you have ranked the skills on importance, you can start thinking of work experiences related to these skills. Coming up with a specific answer when you’re being put on the spot during an interview is very hard, especially when discussing critical thinking skills.

Interviewers want to hear how you evaluate and assess information objectively and how you make calculated decisions. Therefore, ensure that you come up with strong examples to questions you expect ahead of your interview. Create a list of past work experiences and tailor them to the required critical thinking skills. Highlight situations where you successfully provided rational advice, came up with thought-out solutions, and made fair assessments in your work. Focus on delivering a concise and to-the-point answer.

Step 4: Prepare successful and challenging answer examples.

Strong critical thinkers are essential in the workplace. Critical thinkers use their skills to evaluate and assess information in order to make decisions effectively. During your interview, it’s therefore important that your answers demonstrate that you have successfully identified problems, proposed solutions, evaluated several options, and finally implemented a solution.

It’s also likely that the interviewer will ask you about a time you have failed to solve a problem . Interviewers ask you about failures to assess whether or not you learn from your mistakes and if you’re self-aware enough to acknowledge times you failed. Also, it helps them identify if you take calculated and smart risks when it comes to making decisions.

Step 5: Use the STAR method to structure your answers

The STAR method allows you to concisely provide the interviewer an answer by logically walking them through the situation. STAR is an acronym that stands for a situation ( S ), your task ( T ) in that situation, the actions ( A ) you took, and what results ( R ) you got based on your actions. These are the basic steps you take in your walkthrough.

Below we discuss the STAR interview technique in more detail.

STAR Interview Technique

By using the STAR method, you can give an answer that includes exactly what the interviewer is looking for. Below, the STAR acronym is broken down into each step.

Start your answer by explaining the situation that you faced. The start of your answer ‘story’ should answer questions such as:

• What was the situation/problem?
• Who was involved?
• Why did the situation happen at that time?

It’s important to provide context around what problem needed to be solved. Furthermore, make sure to provide relevant details of why you had to use your critical thinking skills in that particular situation.

Next, explain your specific role in the task ahead. Include important details, such as specific responsibilities. Focus on giving the interviewer an understanding of your task in solving the problem. This part of your answer should answer questions such as:

• Why were you involved in that specific situation?
• What’s the background story?

After you describe your task, it’s time to specifically discuss the actions you took to solve the problem. Give the interviewer a detailed description of the actions you took. This part of your answer should answer questions such as:

• What steps did you take to resolve the situation you were in?
• Why did you choose to complete your tasks this way?

Finish your answer by discussing the results you got from your actions. Detail the outcomes of your actions and ensure to highlight your strengths . Also, make sure to take credit for your behavior that led to the result. Focus on positive results and positive learning experiences. This part of your answer ‘story’ should answer questions such as:

• What exactly happened?
• What did you accomplish?
• How did you feel about the results you got?
• What did you learn from the situation?
• How did this particular situation influence who you are as a professional today?

Sample Answers to Critical Thinking Questions

Below you will find some example questions. The examples are already written in STAR format so that you can clearly see how you can structure your answers when answering critical thinking interview questions.

However, these are ‘general’ examples. Do not forget to structure your own answers in a way that includes enough detail to convince the interviewer that you’re the right person for the job! This means that you need to tailor your answer to the specific skills required for the position you’re applying for.

Critical Thinking Question 1 : ‘Tell Me About a Time You Had To Solve a Challenging Problem At Work.’

‘In my position as a business development manager at ABC Software, I’m responsible for organizing all client events and conferences. ABC Software is a major player in the IT market, and during our events, we invite industry experts to speak on market developments. These events are used to attract new clients but also to maintain our relationship with our existing ones.

Over the last two years, we analyzed our attendee data and found out that our event attendance dropped almost 10%. Furthermore, we discovered that the retention rate of our clients also decreased. When we had to plan the next event, my team and I knew that we have to get our attendance levels back up for the events to stay successful. The goal was to get our networking event popular and recurring again.

I had an idea why the attendance levels dropped, but to get more information, I interviewed several sales consultants as well. The main feedback was that we should focus more on attracting new clients through social media channels. I communicated this with our marketing team, and we decided to also reach out to our client base and ask them what they would like to see on our future events. This led to interesting new insights on topics and speakers that we could invite, plus we also received input on how to improve networking possibilities during our events. Based on our research and feedback, I created a new plan of action to market our events through our social media channels to increase exposure.

After launching our marketing campaign, we immediately gained traction online, which led to an increase in advance registrations. For that specific event, we saw a total increase in attendance of 20% in comparison to the previous year. An online survey showed that the attendees were happy with how the way the new event was structured, and 80% of respondents said that it would be likely that they would recommend our events within their network.

My approach to increase attendance at our events did not go unnoticed. My department director asked me to make a presentation about how I tackled this problem and present this to the board.’

Why this is a strong critical thinking answer:

• This example shows that you’re able to identify issues and that you understand your responsibility to address them.
• The provided example is related but also relevant to the workplace. It’s also concise, which is perfect.
• This answer shows important skills, such as being proactive, teamwork , adaptability , problem-solving skills , and creativity .
• Taking responsibility to find out why the event attendance dropped and subsequently taking action turned out successful, which gives more weight to the situation.

Critical Thinking Question 2: ‘ Tell Me About a Time You Had To Make a Decision Without Complete Information.’

Situation & task.

‘In my current positions as a market research analyst, I have dealt with several situations where I had to make a decision without complete information. Even though it’s important to have all relevant and complete information, in this position, this just isn’t possible at times.

A recent example is when I had to make a sales prediction of a new innovative product feature we were about to launch. However, the product was new in the market in our area, which made it challenging to assess the expected market conditions to make an accurate forecast. 

In a situation where I do not have complete information, I start with analyzing the information that I do have and start working from there.   In this case, I researched information, documentation, and sales results of comparable markets outside of our region for comparison purposes. Furthermore, I called in expert advice of specialists of these comparable markets to get more accurate market knowledge. 

Based on the available information, additional research of comparable markets, and conversations with the experts, I developed a new spreadsheet with more adjustable parameters than normal because there were more uncertainties. Also,  I broke the sales forecast down into monthly, quarterly, half-annually, and annual figures. Breaking the forecast down into smaller timelines made it easier to make adjustments based on actual sales to make the calculations more accurate over time. 

I initiated a brainstorming session with my team leader to discuss my research findings and spreadsheet proposal. I value different points of view, especially from colleagues with more work experience that have dealt with these circumstances before . Based on the feedback I got, I made final adjustments to the report before turning it in.

Even though I did not have all the information required to make a solid prediction like I wanted to, it allowed me to provide my manager with a report with as few assumptions as possible. The product feature launch was a success, and the forecast turned out to be accurate within the set range. My manager asked me to make a presentation about how I approached this situation and explain the new forecast model to my colleagues.’ 

Why this is a strong answer:

• The provided example is to the point and demonstrates critical thinking skills.
• This answer shows other important skills such as problem-solving skills  and  adaptability .
• The answer shows that you’re a team player and that you involve others for the better of a project’s result.

Note : This is a basic example of how to structure a critical thinking answer. However, there’s a chance the interviewer wants you to go into more detail about which specific steps you took to deal with the situation of not having complete information.

Critical Thinking Question 3: ‘ Tell me about a time you convinced a coworker to implement a different process for better results.’

‘Personally, I believe that communication is essential in such a situation to find a way that works best for the company but also best for both of us. Finding a compromise is the main goal to get the work done to the best of our ability.

Task & Action

As a management consultant, I encountered a situation where I had to convince a coworker to implement a different process. A colleague disagreed with the way I wanted to handle an issue that we encountered along the way. To address this issue, I scheduled a meeting with him to discuss the situation. I asked him about his points of view and how he thought we should go about the project.

Even though we had differences in how we felt like how the project should be approached, we quickly concluded that our goal was the same; providing our client with a high-quality final product within the set deadline.

We talked about the project and the specific aspect about which we had a difference. I explained my point of view and that I had already encountered a similar issue in the past. Ultimately, my colleague agreed to tackle the issue in the method I proposed. His insights gave me a good suggestion which we incorporated into the project as well. After that, we successfully worked together and finalized the project in time, and according to the quality level we both were proud of.’

• The provided example is concise and relevant to the workplace where problem-solving skills are important.
• This answer shows important skills such as being proactive, problem-solving skills , persuasion skills, and adaptability .
• The answer shows that you’re a team player and that you listen to the input of others for the better of a project’s result.

Note : There’s always a chance that interviewers ask you follow-up questions about how you convinced your colleague. Make sure that you can answer those questions as well.

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13 critical thinking interview questions to use

If you’re looking to fill a position that requires precise and rational decision-making skills, critical thinking interview questions are an essential component in your interview process .

Many hiring managers overlook this veiled job requirement and skill because it’s not always easily assessed. Some candidates have the technical skills and experience but might not have the emotional intelligence or critical thinking skills to succeed.

That’s where interview questions to assess problem-solving skills can come in handy.

What is critical thinking?

Critical thinking is a thought process that allows a person to evaluate and assess information objectively and calculate responses and judgment. Critical thinking can be compared to rash, reactive thought processes which generate immediate and purely emotional responses.

In the workplace, people with critical thinking skills are highly valued as they usually provide rational advice, thought-out solutions, and fair assessments.

It’s tough to establish the level of a candidate’s critical thinking skills unless you specifically look for it during the interview process. Critical thinking interview questions are one of the tools available to hiring managers to gauge how a candidate will handle unpredictable situations that may arise on the job.

Tailored critical thinking interview questions

There are plenty of examples of different types of interview questions available, but your questions must relate to the position and the environment in your company. For example, if the role requires critical decisions on a technical level, the questions must be structured around the relevant skill. If the role requires critical thinking around people (customers or staff), focus on people skills.

There’s a trend to ask brainteaser questions during interviews to measure a candidate’s response, but please don’t go that route. It’s pointless! Asking something like “Jo is one of three children. Her sisters are named May and June. What’s the third child’s name?” is meaningless.

Whether the candidate answers “Jo” correctly or says “probably April” tells you nothing about their critical thinking abilities or anything else.

Apart from potentially making a candidate feel confused and uncomfortable, you could have them questioning how genuine you are.

Plan every step in the recruitment process before the interviews start. If a role needs rational decision-making, a list of critical thinking interview questions must be compiled, preferably by the hiring team rather than just the hiring manager. Collaborative thinking and inclusive staff recruitment allow for different opinions and perspectives of the same role and its requirements.

Ensure that your interview questions are challenging

These questions aren’t intended to be easy. Questions must be thought-provoking. Make the candidate think about how they would respond to and react in specific, tricky situations. You’re not necessarily looking for the right or wrong answers or solutions. Instead, you’re evaluating the candidate’s response rather than skill.

Virtually every department has positions that profoundly impact outcomes for other team members, customers, production, sales, your company brand, etc. Staff who hold these positions require well-developed critical thinking skills.

When compiling your list of interview questions, go way beyond the job skills or experience needed. Analyze what the impact of poor decision making in this role will have on existing staff, customers, your brand, and your business as a whole.

Once you’ve isolated the areas of influence connected to the role, you can start compiling your list of questions. We’re splitting the question examples into technical roles and roles that involve people skills. Your vacancy might be a combination of both. There can never be a template for critical thinking interview questions because each position and company differs, so use these as a guide to inspire you.

Critical thinking interview questions for hard skills

• What would you do if you had a looming project/production deadline, but you didn’t yet have all the information/components to deliver on time?
• If you’ve figured out a quicker or more cost-effective solution to a problem, but your manager doesn’t get what you’re saying, what would you do?
• If there’s a weak link in your team or supply chain that’s impacting productivity, how would you approach the problem?
• What would you do if a customer or manager was trying to push a project through at the expense of other projects that already have confirmed delivery dates?
• When you’re in a team of specialists, you can easily find differences of opinions on what direction projects should take. How do you find consensus?
• Have you ever had to convince a manager to try out a different solution to solve a problem?

Critical thinking interview questions for soft skills

•  An order hasn’t been delivered to a customer on time, and they’re furious. They want you to cancel the order and close their account immediately. How would you repair the damage and keep the customer?
•  Business has slowed, and you’re in a sales brainstorming session. Someone suggests lowering prices and focusing more on customer satisfaction. What’s your reaction?
•  You have an employee who’s excellent at their job, but is blunt and abrasive with colleagues and that’s causing friction in your department. How do you resolve the matter?
•  You’re in a meeting, and your manager misquotes pricing or a process that can have a significant impact on your department or a project. What do you do?
•  You notice that your manager (or a colleague) is inclined to shift blame and not accept responsibility when under pressure. How do you approach the subject?
• If you had to make a decision based on incomplete information, how would you approach this?
• How would you handle a situation where you and your teammates disagree on how to move forward on a project?

What are you looking for when asking critical thinking interview questions?

You’ll notice that the issues listed above are very broad and there’s no right or wrong answer or outcome.

• What you’re looking for is how the candidate responds. Each question is a hypothetical situation that has the potential to become a big issue if not resolved properly.
• People who have high emotional intelligence and developed critical thinking skills won’t give you any old answer. Faced with a complicated situation, their critical thinking will kick in, and they’ll most likely ask you some questions for more clarity. Don’t be surprised if you get an “mmm, I’ll have to think about that…” response initially — people with developed critical thinking process information before reacting or responding.
• People who don’t ask for more details, and don’t think before responding, likely don’t have developed analytical skills. They’re also more inclined to poor, emotional decision making.

8 benefits of critical thinkers

Critical thinkers who are capable of unbiased and fair judgment all have the following abilities:

• Developed analytical skills: They analyze situations carefully.
• Good reasoning skills: They reason in a logical and fact-based way.
• Solid emotional perception: They can separate truths from lies and point them out.
• Social experience: They conduct further research or fall back on past experiences for reference. They apply known and accepted standards and limit bias.
• Comparative analysis: They distinguish between variances and make comparisons.
• Solution-oriented thinking: They envision a solution and its potential consequences.
• Calculating actions: They quantify their conclusions and take decisive action.
• Creative thinking: They convert the situation from a negative to a positive.

This process may be gradual, developing as a situation evolves, or decisions may be made quickly depending on their skill level. Whether they have to think on their feet or address long-standing problems, people with well-developed critical-thinking skills can face a given situation and resolve it in the best way possible. They also don’t hesitate to make unpopular decisions if it’s in the best interest of the company or people involved.

Use all interview and assessment tools available

For crucial positions, you’ll need more than just a list of critical thinking interview questions to establish if a candidate is a good fit for the role. Psychometric assessments can give you more insight into a candidate’s personality.

Past employment references are also an excellent tool to establish how a candidate has handled pressures in similar situations previously. Past behavior can be a predictor of future behavior, but is not foolproof either. As people mature and environments change, so can their attitude and their aptitude in the workplace.

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Beyond The Resume: 15 Interview Questions To Assess Critical Thinking

• October 9, 2023
• Easy.Jobs , Guide

As we all know, resumes serve as the initial gateway to potential candidates from the birth of the recruiting system. However, recruiters understand that hiring the right talent involves more than just matching keywords on a piece of paper. It requires a comprehensive assessment of a candidate’s skills, abilities, and, perhaps most importantly, their capacity for critical thinking. In this blog, we’ll dive deep into the art of interviewing, exploring how recruiters can move beyond the resume and employ a set of 15 interview questions to assess critical thinking skills.

💡 What Are Fundamentals To Assess Critical Thinking?

Before we explore specific interview questions to assess critical thinking capabilities of candidates, it’s important to understand the basics of critical thinking. Critical thinking involves analyzing, evaluating, and synthesizing information objectively to make informed decisions and solve problems effectively. 

It combines analytical, creative, and logical thinking skills to navigate complex situations. To improve your critical thinking skills, it’s essential to grasp the key components of this cognitive process, which include:

i. Break It Down: First and foremost, you need to simplify complex information to grasp its structure and connections easily.

ii. Assess & Compare: Evaluate arguments, ideas, or solutions based on evidence and logic, considering their strengths and weaknesses.

iii. Connect The Dots: Draw logical conclusions from the information and evidence available. Search relevancy between the information & evidence you have gathered.

iv. Explain Clearly: Articulate your thought processes and conclusions in a way that’s easy for others to understand.

v. Solve Problems: Problem-solving skill is a prominent aspect of critical thinking. Identify issues, explore potential solutions, and make informed decisions.

vi. Think Outside The Box: Foster creativity to generate fresh ideas and approaches when faced with challenges.

📋 Different Types Of Critical Thinking Interview Questions

There are four main types/scenarios where we can categorize interview questions to help assess critical thinking skills. Those are situational, behavioral, hypothetical, & puzzle/brain teaser. In the upcoming section, we’ll allocate our 15 interview questions to assess critical thinking.

• Situational Questions: Questions that present hypothetical scenarios related to the job role to assess a candidate’s problem-solving abilities and decision-making process.
• Behavioral Questions: These questions inquire about a candidate’s past experiences and actions, aiming to predict their future behavior in similar situations.
• Hypothetical Questions : A set of questions that are designed to evaluate a candidate’s ability to think on their feet and approach novel, unfamiliar situations.
• Puzzle & Brain Teaser Questions: These questions are being asked to test a candidate’s critical thinking, logic, and creativity. This type of critical interview question often involves solving mathematical problems, logic puzzles, or answering riddles.

💡 Top 15 Interview Questions To Assess Critical Thinking Of An Interviewee

As hiring managers and recruiters seek individuals who can take challenges, solve problems, and drive innovation, the art of assessing critical thinking during interviews has become paramount. With that said, we’ve compiled 15 questions (categorized into 4 different types) to assess critical thinking skills of an interviewee. 

• Behavioral Questions To Ask A Candidate (With Answers) 

To identify candidates with exceptional critical thinking skills, behavioral questions provide valuable insights. These questions delve into a candidate’s past experiences, offering glimpses of their problem-solving prowess and decision-making abilities.

Question 1: Share an experience where you encountered a multifaceted challenge in your previous role. How did you tackle it, and what strategies did you employ to reach a resolution?

How To Answer:

✅ Begin by describing the specific problem you faced and its complexity.

✅ Outline the steps you took to analyze the issue, including any research or data gathering.

✅ Highlight your decision-making process, showcasing how you weighed the pros and cons.

✅ Conclude with the positive outcome achieved through your critical thinking and problem-solving.

Question 2: Share an instance when you confronted unexpected shifts or adversities in your professional journey. How did you navigate these hurdles, and what takeaways did you gain from this experience?

✅ Narrate the situation, emphasizing the pressure and constraints involved.

✅ Describe your approach to gathering relevant information quickly.

✅ Explain how you prioritized factors and considered potential consequences.

✅ Conclude by highlighting the successful outcome achieved through your decision-making and critical thinking.

Question 3: Share a scenario where you identified an inefficiency or flaw in a process or project. How did you go about improving it, and what were the results?

✅ Present the context and the inefficiency you observed.

✅ Detail your critical analysis of the issue and the factors contributing to it.

✅ Explain your strategy for improvement and the steps you took to implement it.

✅ Conclude by showcasing the positive impact of your critical thinking on the project or process.

Question 4: Tell us about a time when you had to adapt to unexpected changes or challenges at work. How did you navigate these hurdles, and what lessons did you learn from the experience?

✅ Describe the unexpected challenges and their impact on your work.

✅ Explain your flexible approach to adapting to the changes.

✅ Highlight the critical thinking skills you applied to overcome obstacles.

✅ Conclude with the valuable lessons learned and how they’ve influenced your problem-solving approach.

✅ These behavioral questions and their corresponding answers provide a comprehensive view of a candidate’s critical thinking abilities and their capacity to navigate complex situations effectively.

• Situational Questions To Ask A Candidate (With Answers)

Asking a few situational questions can be incredibly effective while evaluating candidates’ critical thinking skills in an interview. These questions prompt candidates to analyze complex scenarios and provide well-thought-out responses. For example:

Question 5: Imagine you are leading a project, and a key team member suddenly resigns just weeks before a critical deadline. What do you do now to handle the situation?

✅ Acknowledge the challenge and potential impact.

✅ Redistribute tasks and responsibilities to the rest of the members

✅ Identify interim solutions to maintain project progress.

✅ Communicate transparently with stakeholders about the situation.

✅ Emphasize adaptability, quick decision-making, and project integrity.

Question 6: You’re a customer service representative, and a client is unhappy due to a product defect that’s beyond your control to fix immediately. How would you do right now with this irate customer?

✅ Express empathy and actively listen to the customer’s concerns.

✅ Explain the situation honestly and what steps are being taken to address it.

✅ Offer alternative solutions or escalate the matter if needed.

✅ Ensure the customer feels heard and valued throughout the interaction.

✅ Highlight de-escalation skills and finding constructive resolutions.

Question 7: You’re a project manager, and your team is divided over two conflicting approaches to a critical project decision. How would you resolve this disagreement?

✅ Facilitate open dialogue among team members, encouraging them to present arguments.

✅ Evaluate options objectively, considering long-term consequences.

✅ Arrive at a consensus or make a well-justified decision.

✅ Mediate conflicts and prioritize project goals.

✅ Emphasize teamwork and conflict resolution.

Question 8: As a marketing manager, your company faces a sudden negative social media backlash due to a controversial campaign. How would you respond to protect the brand’s reputation?

✅ Acknowledge the issue publicly and express concern.

✅ Investigate the situation thoroughly, involving relevant stakeholders.

✅ Formulate a transparent and empathetic response.

✅ Commit to learning from the incident and implementing preventive measures.

✅ Showcase crisis management skills and turn challenges into opportunities for improvement.

• Hypothetical Questions To Ask A Candidate (With Answers)

In assessing critical thinking during interviews, it’s essential to challenge candidates with hypothetical scenarios that demand thoughtful analysis and problem-solving skills. 

Question 9: Imagine you are managing a team project with tight deadlines, and a key team member unexpectedly resigns. What steps would you take to ensure the project’s successful completion, considering both the immediate and long-term implications?

✅ Start by acknowledging the urgency of the situation and the impact of the team member’s departure.

✅ Discuss how you would quickly assess the remaining resources and skills within the team.

✅ Emphasize your ability to adapt and redistribute responsibilities effectively.

✅ Mention your communication strategy to inform stakeholders and maintain transparency.

✅ Conclude by highlighting your commitment to achieving project goals while also addressing the team’s morale and well-being.

Question 10: You’re a marketing manager, and your company’s new product launch is receiving negative online reviews and backlash. How would you approach this crisis, and what steps would you take to mitigate the situation?

✅ Begin by emphasizing the importance of addressing the issue promptly and transparently.

✅ Discuss your strategy for analyzing the root causes of the negative feedback.

✅ Mention how you’d prioritize and execute a response plan, including social media engagement and public statements.

✅ Emphasize your commitment to learning from the feedback and implementing necessary changes.

✅ Conclude by highlighting your focus on preserving the brand’s reputation and rebuilding trust.

Question 11: You are a project manager working on a high-stakes project with a limited budget. Unexpectedly, a crucial vendor increases their prices midway through the project. How would you handle this situation to ensure project success within budget constraints?

✅ Start by acknowledging the budget constraints and the vendor’s pricing change.

✅ Discuss your approach to negotiating with the vendor, exploring alternative solutions, or seeking cost reductions.

✅ Emphasize your risk management strategies and contingency plans in case negotiations fail.

✅ Mention your communication plan to update stakeholders on the situation and potential impacts.

✅ Conclude by highlighting your commitment to delivering the project on time and within budget, even in challenging circumstances.

Question 12: You’re a sales manager, and a key client threatens to terminate their contract due to unresolved service issues. How would you handle this critical client relationship and work towards retaining their business?

✅ Start by acknowledging the importance of the client relationship and the urgency of the situation.

✅ Discuss your strategy for actively listening to the client’s concerns and addressing them promptly.

✅ Mention how you’d collaborate with relevant teams to resolve the service issues.

✅ Emphasize your dedication to providing exceptional service and exceeding the client’s expectations.

✅ Conclude by highlighting your long-term relationship-building approach and the steps you’d take to ensure client satisfaction and retention.

• Brainstorming Questions To Ask A Candidate ( With Answers)

To measure the critical thinking skills of a candidate, the interviewer often asks puzzle and brain teaser questions. By asking these questions, the interviewer assesses critical thinking abilities of candidates. For example:

Question 13: You have two wooden planks, each measuring 4 feet in length. They are not of equal thickness. You need to use these planks to cross a 5-foot-wide chasm. How do you manage now?

Combine the two planks to create a bridge, placing one end on the starting side and the other end on the destination side. Utilize the thicker part of one plank to support the thinner part of the other, effectively forming a stable crossing.

Question 14: You have two jugs, one that can hold exactly 3 liters of water and another that can hold exactly 5 liters of water. How can you measure exactly 4 liters of water using only these two jugs?

This riddle evaluates a candidate’s ability to think creatively and work with limited resources. The solution requires a series of precise steps to fill, pour, and combine the water in both jugs to achieve the desired volume of 4 liters.

Question 15: You are in a room with three light switches, each controlling a different light bulb in another room. You can’t see the bulbs from where you are. You need to determine which switch corresponds to which bulb, but you are only allowed to enter the other room once. How do you do it?

Turn on the first switch and leave it on for a few minutes. To determine which switch controls which bulb, start by turning off the first switch if it’s on, and then turn on the second switch. Afterward, enter the adjacent room with the three bulbs. The bulb currently lit up corresponds to the second switch, while the bulb that is switched off but still warm belongs to the first switch. Lastly, the bulb that is switched off and cold corresponds to the third switch.  This way, you can identify each switch’s association with the bulbs with a single entry into the other room.

Note: These are just 3 examples; they’ll vary from situation to situation.

🧠 Mastering Critical Thinking In Interviews: Your Path To Success

By incorporating these interview questions, you can easily assess critical thinking capabilities and skills of the candidates. Remember, in today’s dynamic professional world, critical thinkers are the driving force behind innovation and success. As you embark on your quest for top talent , these questions will be your compass, guiding you toward individuals who can truly make a difference.

If you have found this blog helpful, share your opinion with our Facebook community . You can subscribe to our blogs for valuable tutorials, guides, knowledge, tips, and the latest recruitment updates.

Shahidul Islam

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The Ultimate 10 Critical-Thinking Interview Questions for Evaluating Genuine Problem-Solvers

June 17, 2022

Reem Al-Tamimi

Content Writer

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Ever wondered why hiring a problem solver is crucial for employers? 

In the quest to build an exceptional team, recruiters possess the amazing ability to unlock minds and uncover extraordinary talents. According to a recent AACU report , 93% of employers prioritize critical thinking skills over an undergraduate degree. By carefully crafting the interview process, they embark on a captivating journey to identify candidates with the sought-after skill of critical thinking. These remarkable individuals possess the rare talent to navigate uncharted territories, solve complex puzzles, and connect ideas in profound ways.

Join us as we embark on an exciting exploration of the top 10 interview questions designed to test candidates’ critical thinking skills. Get ready to unlock minds and discover the next generation of innovative thinkers. Let’s dive in and uncover the secrets of exceptional problem solvers.

Discover the 10 Best Interview Questions for Critical Thinking Skill

The interview is a golden opportunity to evaluate a candidate’s critical thinking skills. It provides hiring managers with a window into their individual thinking processes, allowing for a tailored assessment that aligns with the role’s specific situational needs. 

By asking thought-provoking critical-thinking interview questions, recruiters can gauge candidates’ problem-solving abilities and make informed hiring decisions. 

Let’s dive into some of the best critical-thinking interview questions examples to uncover the brightest minds in the candidate pool.

Question #1: Can you share an experience where you successfully convinced your manager or team to adopt a different approach in order to resolve a problem?

This question is crucial during the interview process as it evaluates a candidate’s persuasive abilities and critical thinking skills. What you can expect from candidates is their ability to share an example where they successfully convinced their manager or team to embrace a different approach to solving a problem. 

This is one of the critical-thinking interview questions that you need to look at in its answer for candidates who demonstrate strong communication skills and logical reasoning. Plus, look for the ability to think outside the box.

Also, you need to pay attention to their ability to present compelling arguments, adapt their approach, and address any objections. A candidate’s response will provide insights into their leadership potential and their capability to drive positive outcomes through persuasive abilities. 

Question #2: Can you share an experience where you had to make a rapid decision?

With this important question from our collection of critical-thinking interview questions, recruiters have the opportunity to assess a candidate’s ability to make quick decisions. This question holds immense value as it allows candidates to demonstrate their critical thinking skills in real-time.

When candidates respond, recruiters can expect them to share a specific instance where they had to make a rapid decision. Look for candidates who can effectively communicate the context, factors considered and the reasoning behind their choice. A strong answer will showcase their quick thinking, problem-solving abilities, and the positive outcomes resulting from their swift decision-making.

Question #3: If you discovered an error in your supervisor’s report or presentation, how would you approach the situation?

This is one of the critical-thinking interview questions that are of utmost importance as it evaluates a candidate’s ability to think critically and professionally when faced with inaccuracies in their supervisor’s report or presentation. Candidates should articulate their approach to addressing such situations, highlighting attention to detail, problem-solving abilities, and effective communication.

Emphasize the importance of maintaining a positive work environment, fostering collaboration, and privately discussing the issue with the supervisor. A strong answer will showcase integrity, commitment to accuracy, and a proactive mindset in finding solutions. This thought-provoking question reveals candidates’ critical-thinking skills and their capacity to handle sensitive situations.

Question #4: Describe one of the most challenging workplace decisions you’ve had to make.

When candidates respond to this critical-thinking interview question, providing examples of challenging workplace decisions they’ve made, recruiters gain valuable insights into their problem-solving abilities. Look for candidates who can share specific instances where they faced difficult choices.

Pay attention to their ability to provide clear context, outline the factors they considered, and describe their decision-making process. A strong response will showcase their critical thinking skills, resilience, and the positive outcomes resulting from their decisions. This question allows recruiters to assess candidates’ problem-solving prowess and their potential to thrive in complex work environments. Get ready to uncover the true decision-making capabilities of candidates with this thought-provoking interview question.

Question #5: How would you react if a teammate presented you with a different or odd idea?

Diverse ideas, collaboration skills, and adaptability are key aspects evaluated in this example of critical-thinking interview questions. Candidates are asked to describe how they would respond when presented with a different or odd idea by a teammate. Look for candidates who exhibit a positive and inclusive attitude, recognizing the value of diverse perspectives.

They should demonstrate active listening, thoughtful questioning, and an open-minded approach. A strong answer will highlight their ability to foster creativity and teamwork and explore alternative solutions. Assess their communication and interpersonal skills as they navigate differing viewpoints.

Question #6: How would you handle a team member’s disagreement over how to approach a project?

Creating a harmonious and productive team environment is essential, making this one of the most important critical-thinking interview questions. Candidates are asked how they would handle a disagreement with a team member over the approach to a project. Look for candidates who demonstrate strong communication skills, active listening, and an open mindset.

They should showcase their ability to foster open discussions, find common ground, and reach a resolution while considering the project objectives. A strong answer will highlight their diplomacy, critical thinking, and problem-solving abilities in navigating conflicts. Pay attention to their capacity to promote collaboration, maintain a positive team dynamic, and achieve successful project outcomes. Assess candidates’ ability to handle conflicts constructively with this engaging interview question.

Question #7: Have you ever foreseen an issue and prepared a plan to avoid it?

Proactive problem-solving abilities are key when evaluating candidates, making this critical-thinking interview question highly valuable. Candidates are asked to share a specific example where they anticipated a potential issue and developed a plan to prevent it. Look for candidates who exhibit critical thinking skills, attention to detail, and the ability to assess risks.

They should demonstrate initiative, effective communication, and the implementation of preventive measures. A strong answer will highlight their ability to think ahead, plan strategically, and their commitment to achieving successful outcomes by avoiding potential obstacles. Get ready to uncover candidates’ proactive problem-solving skills with this one of the thought-provoking critical-thinking interview questions.

Question #8: How do you make a decision when you don’t have all the necessary information on hand?

This is one of the critical-thinking interview questions to ask candidates to assess their ability to make decisions in uncertain or incomplete information scenarios. When candidates respond, expect them to describe their approach when faced with such situations. Look for candidates who demonstrate adaptability, critical thinking, and a systematic decision-making process.

They should emphasize the importance of gathering relevant information, seeking input from others, and considering potential risks or consequences. A strong answer will highlight their ability to make informed decisions based on available data, prioritize key factors, and demonstrate confidence in their choices. Pay attention to their problem-solving skills, analytical thinking, and their ability to handle ambiguity effectively.

Question #9: How do you know when you need help from others while solving an issue or completing a task?

Self-awareness, collaboration skills, and the ability to recognize when help is needed from others are key attributes assessed by this critical-thinking interview question. Candidates are asked to describe how they identify the need for assistance in problem-solving or completing tasks. Look for candidates who demonstrate humility, effective communication, and the ability to assess their own limitations.

They should emphasize the value of seeking expertise, leveraging the strengths of others, and fostering a collaborative work environment. A strong answer will highlight their ability to balance independence with recognizing when collaboration is necessary, contributing to successful outcomes, and promoting teamwork . 

Question #10: How would you manage a situation where a teammate does not understand your approach or solution?

When candidates respond to this question, expect them to provide insights into their communication skills, adaptability, and ability to collaborate effectively. They will describe how they would manage a situation where a teammate doesn’t understand their approach or solution. Look for candidates who demonstrate patience, active listening, and the ability to explain complex ideas clearly and concisely.

They should emphasize their willingness to seek common ground, encourage open dialogue, and explore alternative methods of communication. A strong answer will showcase their ability to foster understanding, promote teamwork, and find a resolution that aligns with the team’s objectives. This is one of the critical-thinking interview questions that provide valuable insights into candidates’ problem-solving and communication abilities, making it an engaging part of the interview process.

Unleashing the Power: Assessing Critical-Thinking Skills in Interviews

In today’s fast-paced and complex work environment, the ability to think critically is highly valued. It enables employees to make informed decisions, solve problems, and drive innovation. Assessing candidates’ critical-thinking skills during interviews is essential to identify those who possess the analytical mindset and problem-solving abilities necessary for success. By understanding their mindsets, problem-solving orientation, and capacity to challenge the status quo, recruiters can select individuals who will thrive in challenging roles and contribute to the organization’s growth.

Key points to consider when assessing critical-thinking skills in interviews

Hypothetical scenarios and past examples:.

• Evaluate candidates’ problem-solving abilities using hypothetical scenarios.
• Gather examples from their prior experiences to assess their critical-thinking skills.

Quick Decision-Making:

• Look for candidates who can make solid decisions while working efficiently.
• Assess their ability to think on their feet and make rational choices under time constraints.

Innovation and Improvement:

• Identify candidates who have demonstrated a willingness to challenge existing procedures and improve processes.
• Seek individuals who actively explore ways to enhance efficiency and effectiveness.

Problem-Solving Orientation:

• Observe candidates’ enthusiasm for problem-solving.
• Look for signs of motivation and persistence when faced with challenging situations.

By incorporating these strategies into the interview process, recruiters can effectively assess critical-thinking skills and select candidates who possess the necessary mindset and abilities to excel in today’s dynamic workplace.

Last Few Words

Transforming your company into a team of critical thinkers is within reach, and it starts with making simple adjustments to your recruitment process and utilizing the right tools. By integrating interview questions to determine critical thinking skills into your recruitment solutions alongside other skill assessments, you can effectively shortlist top talent. 

Our carefully curated collection of interview questions can serve as a valuable resource to measure candidates’ critical thinking abilities, enabling you to make informed hiring choices. Embracing critical thinking throughout your organization will empower your team to tackle complex challenges, think creatively, and drive innovation.

Choose wisely, assess thoroughly, and assemble a team of exceptional critical thinkers who will shape the future of your organization. With the right interview questions, you can unlock the full potential of your candidates and pave the way for success.

Unleash the talent revolution: join 200+ leading companies to supercharge your assessment process with eva-assess today!

EVA-SSESS is an on-demand and unbiased video interviewing software that helps enterprises identify, evaluate, develop, and hire top talent in record time. Where they can assess a large pool of applicants quickly, with structured and automated video assessments that save more than 90% of their time. 200+ leading companies across the globe are relying on EVA-SSESS to build customizable assessments, get in-depth psychometric reports, detect ideal keywords, rank applicants, and create an exclusive and memorable applicant experience. Request a free demo today! 

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20 Critical Thinking Interview Questions to Ask Candidates

Markellos Diorinos

Co-founder and CEO of Bryq, Markellos has a simple vision: to empower every organization to hire, grow and retain talent more effectively using science backed data.

Identifying critical thinking skills is essential in the recruitment process. Candidates often encounter situations where they lack complete information or data to address an issue. Moreover, solutions to problems are rarely straightforward or dichotomous. Therefore, employees must possess the ability to think creatively and tackle complex challenges. Assessing a candidate's critical thinking capabilities, however, can be a daunting task. Incorporating critical thinking questions during interviews is an effective strategy. These questions, especially when combined with Bryq's cognitive skills assessment, are instrumental in differentiating between candidates who are proactive thinkers and those who take a more passive approach to their problem-solving methods. This combined approach is particularly valuable in refining the selection process during interviews.

What is Critical Thinking...and Why is it Important?

Critical thinking means thinking reasonably without too much emotion or subjectivity. People who think critically try to push all of that aside when making decisions. Instead, these individuals rely on objectivity, reason, and logic to solve problems. These may be considered “soft skills”, but they are becoming increasingly important in the global workforce. Some jobs might require more critical thinking skills than others, but critical thinking skills will need to be utilized in every job role, no matter how straightforward a job might seem.

Take, for instance, a cashier job. It might seem that the only responsibilities a cashier might have are scanning groceries and handling money. But what if there is a price discrepancy? What if the cashier notices that a customer might be stealing merchandise? What if the customer hands over a fake note? These are all possible situations in which a cashier will need to use critical thinking skills to solve problems.

20 Critical Thinking Interview Questions

Critical thinking skills can’t be assessed by reading resumes or looking at previous work experience. Asking a candidate open-ended questions that allow them to demonstrate their ability to think outside of the box and use logic to solve problems will give you a much better idea of how sharp a candidate’s creative thinking skills are. Even asking questions that seem like riddles is a great way to get your candidates thinking! You can also use these questions to check for both hard and soft skills.

Use the following 20 questions to see which of your candidates has both the brains and logic to stand out above the rest: 

Tell us about a time when a project did not go as planned. What can be done to avoid a similar problem in the future?

Have you ever needed to make an important decision quickly?

Has there ever been a time when you needed to decide without knowing all the details of a situation?

Imagine that you are the project manager of an important project. Two of your co-workers cannot get along, delaying the project. How do you go about solving this issue?

Have you ever had to convince your manager that your way of solving a problem was the best? How did you go about convincing them that you were right?

Imagine coming to work to see you have been sent 1,000 emails overnight. If you only have time to answer 200 of them, how would you decide which 200 emails to respond to?

Have you ever foreseen a problem before it happened? What did you do to prevent this from happening?

A customer has approached you with a problem while you are talking to your manager about something very important. How would you react to this?

Describe the color green to somebody who is blind.

How would you go about putting together a 1,000-piece jigsaw puzzle?

While in a meeting, your co-worker suggests a solution to a problem you know will not work. Do you voice your concern to the team in the meeting?

Has there ever been a time when somebody suggested an idea to you that you had not considered? If so, what was your reaction to this?

What steps do you take when addressing a problem?

Describe a time when you noticed a problem at work and came up with a solution.

Have you ever had to adapt your work style for a manager? What adjustments did you make?

Tell us about a time when you set a lofty goal for yourself and achieved it. What steps did you take to make it happen?

What is the one thing you would change about your previous job? How would you go about making these changes?

Has there ever been a time when you were dealt with an unexpected situation at work that caused you to change your approach? Tell us how you handled it.

If your manager made a mistake on an important document, how would you address it?

Is it better to increase prices to gain profit or lower prices to make customers happy?

How to Assess Critical Thinking Skills

The answers to these critical thinking interview questions can and should vary across candidates. The more creative and thought-out the response is, the better the candidate should be able to solve complex problems. However, there are some common characteristics critical thinkers have that you can look for while assessing candidates.

Critical Thinkers Are Logical

They don’t let bias or their typical way of thinking get into their decision-making. They can consider a situation from every angle and use logic to develop a solution to a problem.

Critical Thinkers Are Trustworthy

They make well-reasoned decisions based on fact and logic, not emotion. This means that they make decisions that you can trust. Additionally, they use problem-solving techniques without worrying much about the opinions of others.

Critical Thinkers Are Innovative

They are true innovators at heart. They look at problems from a different perspective. Additionally, critical thinkers offer fresh solutions to your company’s problems that you might not have thought of before.

Unexpected Answers

Candidates who possess critical thinking skills typically give creative solutions to problems. If a candidate gives a typical answer to a question or presents an obvious solution to a problem, they might lack critical thinking skills. Giving “black or white” answers suggests that these candidates don’t know how to think outside the box. You should be looking for answers and solutions that are creative yet backed by logic.

Complete Answers

Some candidates might not give detailed answers to interview questions. Alternatively, some might not even answer your question at all. It’s important to note that many critical thinking interview questions don’t have “right” or “wrong” answers. When we ask questions, we are trying to figure out whether or not the candidate has the capacity to at least try to give a fully thought-out answer backed by logical reasoning that makes sense. If a candidate tells you that the sky is actually green and not blue while presenting logical explanations as to why, you have a critical thinker on your hands. A critical thinker will convince you of things based on logic.

Check Facts

In the answers the candidates gave you, did they search for more information before moving forward in their decision-making process? When solving problems, a critical thinker prefers to find out as much information as they can before making a final decision. Make sure your candidates are making decisions based on facts and not feelings.

Logical Reasoning

In their responses, do candidates use logical reasoning to solve the issues at hand? Or do they jump to conclusions and skip logic in favor of taking action right away? When interviewing candidates, seek out logical reasoning in their answers to determine if they are critical thinkers.

How Bryq Can Help

It’s obvious that looking for critical thinking skills in the interview process is important. Of course, interview questions are only as helpful as the tools you’re using alongside them to find future hires. Bryq’s talent assessment software helps you find the perfect candidate based on personality assessments and assessment questions made to test a candidate’s cognitive abilities and critical thinking skills . Our product is based on Industrial & Organizational Psychology and measures four distinct skills - numerical skills, logical reasoning, verbal skills, and attention to detail.

Hiring employees who possess critical thinking skills can benefit your company tremendously. These employees will offer new solutions to ongoing problems and innovative ideas to improve your processes and will work hard to make sure things go smoothly. Using the critical thinking interview questions above in conjunction with Bryq’s talent assessment software is a surefire way to hire a team of critical thinkers who will get the job done.

Do you want to see our product live in action? We’d love to show you how the magic happens. Click here to book a demo with us today!

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16 Must-Ask Interview Questions for Critical Thinking Skills

Disclaimer : We sometimes use affiliate links in our content. For more information, visit our Disclaimer Page . 

As a hiring manager, you always seek the best candidate for your team and organization. Critical thinking is one of the most important skills to assess during the interview process. This blog post will guide you through the importance of critical thinking interview questions, the critical thinking process and provide you with a comprehensive list of interview questions to assess critical thinking skills.

The Importance of Critical Thinking Skills

Critical thinking skills are more important than ever in today’s fast-paced and constantly evolving work environment. Critical thinkers can analyze information, make well-informed decisions, and solve problems effectively. Strong critical thinking skills are essential for navigating challenging situations and ensuring the success of your team and organization.

Critical Thinking Abilities and Problem-Solving

Critical thinking and problem-solving skills are closely related. Critical thinking abilities enable individuals to assess information objectively, identify issues, and provide rational advice. Problem-solving involves applying critical thinking skills to develop thought-out solutions and overcome obstacles.

Analytical Skills and Logical Reasoning

A key component of critical thinking is the ability to use analytical skills and logical reasoning to evaluate information and make decisions. By asking critical thinking interview questions that test analytical skills, you can identify candidates who can assess information objectively, make well-informed decisions, and solve problems effectively.

The Critical Thinking Interview Process

The interview process is ideal for assessing a candidate’s critical thinking skills. You can gain insight into their thought process, decision-making, and problem-solving abilities by asking critical thinking questions. This will help you identify candidates who have the potential to excel in your organization.

Sample Critical Thinking Interview Questions

• Describe a time when you had to solve a problem with limited information. How did you approach the situation, and what was the outcome?

This question allows you to evaluate a candidate’s ability to make decisions under pressure and with limited information. Look for answers demonstrating the candidate’s critical thinking, problem-solving skills, and ability to adapt to unexpected situations.

• Can you provide an example of a time when you had to make a difficult decision? What factors did you consider, and how did you ultimately make your choice?

This question assesses a candidate’s decision-making process and ability to weigh different factors when making tough choices. Look for well-reasoned answers that show the candidate considered multiple perspectives and used critical thinking skills to make a fair assessment.

• Describe a situation where you had to develop a new or unusual idea to solve a problem. What was your thought process and how did you implement the idea?

This question tests a candidate’s creative thinking and ability to develop innovative solutions. Look for answers demonstrating the candidate’s willingness to think outside the box and ability to take calculated risks.

Hypothetical Scenarios and Behavioral Interview Questions

In addition to asking about past experiences, you can use hypothetical scenarios and behavioral interview questions to assess a candidate’s critical thinking skills. These types of questions give you insight into how a candidate might handle specific situations in the future.

• Imagine you’re leading a team, and two teammates disagree on the best approach to a problem. How would you handle the situation?

This question assesses a candidate’s ability to navigate conflict and facilitate productive discussions. Look for answers that demonstrate active listening, empathy, and the ability to bring opposing viewpoints together to find a solution.

• You’re a project manager, and one of your team members is consistently underperforming, causing delays in the project. What steps would you take to address the situation?

This question evaluates a candidate’s ability to identify the weak link and take appropriate action to resolve the issue. Look for answers that show the candidate can balance the needs of the team and the individual while maintaining customer satisfaction and project goals.

• During a customer meeting, a client expresses dissatisfaction with a project’s progress and demands immediate changes. How would you handle this situation?

This question helps you assess a candidate’s ability to manage challenging situations and maintain professionalism. Look for answers that demonstrate empathy, active listening, and the ability to provide rational advice to address the client’s concerns.

Assessing Critical Thinking Skills Through Follow-Up Questions

To gain a deeper understanding of a candidate’s critical thinking skills, it’s important to ask follow-up questions. This will allow you to explore their thought process in more detail and assess how they react to new information or unexpected challenges.

• Can you explain your decision-making process when faced with a difficult choice?

This follow-up question delves deeper into a candidate’s decision-making process, allowing you to evaluate their ability to think critically and make well-informed choices. Look for answers that demonstrate structured reasoning, consideration of multiple perspectives, and the ability to project forward the potential consequences of their decisions.

• How do you handle situations where you’re unsure of the best course of action?

This question assesses a candidate’s ability to navigate uncertainty and seek assistance when necessary. Look for answers that demonstrate humility, the willingness to ask for help, and the ability to adapt their approach based on new information.

The Role of Soft Skills in Critical Thinking

While assessing critical thinking skills is essential, it’s also important to consider the role of soft skills in the recruitment process. Soft skills, such as communication, teamwork, and adaptability, can greatly impact candidates’ ability to effectively apply their critical thinking skills.

• How do you approach working with team members with different opinions or perspectives?

This question evaluates a candidate’s ability to collaborate with diverse team members and consider opposing viewpoints. Look for answers demonstrating empathy, active listening, and the willingness to engage in constructive discussions to reach a consensus.

• Describe a time when you had to adapt your communication style to effectively convey a complex idea or concept to a non-expert.

This question assesses a candidate’s ability to communicate complex information clearly and concisely. Look for answers that show the candidate can tailor their communication to suit their audience and ensure understanding.

Related : Interview Questions for Internal Promotions

Hiring Strategy and the Role of Critical Thinking Interview Questions

Incorporating critical thinking interview questions into your hiring strategy can help you identify candidates who possess strong critical thinking skills and are more likely to succeed in your organization. You can gain insight into a candidate’s thought process, decision-making abilities, and problem-solving skills by asking various critical thinking questions.

Aligning Interview Questions with Job Requirements

When selecting interview questions for critical thinking , aligning them with the specific job requirements outlined in the job description is essential. This will ensure the questions are relevant to the role and provide valuable insights into candidates’ suitability for the position.

• How do you approach analyzing large amounts of data to make informed decisions?

This question is particularly relevant for roles that require data-driven decision-making. Look for answers demonstrating the candidate’s ability to analyze data, identify trends, and make data-driven decisions.

• Describe a time when you had to make a quick decision with limited information. What was your thought process, and how did you arrive at your decision?

This question is well-suited for roles that require rapid decision-making in high-pressure situations. Look for answers that show the candidate’s ability to think critically under pressure and make well-informed decisions despite limited information.

Related : Interview Questions About Management Style

Job-Specific Critical Thinking Questions

Tailoring critical thinking interview questions to the specific job role can provide valuable insights into a candidate’s ability to excel in the position and adapt to the unique challenges they may face.

• As a team leader, how do you ensure your team members’ diverse perspectives and ideas are considered when making decisions?

This question is relevant for leadership positions and assesses candidates’ ability to promote inclusivity and collaboration within their teams. Look for answers demonstrating the candidate’s ability to encourage open communication, actively listen to team members, and facilitate constructive discussions.

• Describe a situation where you had to consider multiple potential solutions to a problem. How did you evaluate each option and choose the best course of action?

This question is suitable for roles that involve complex problem-solving and decision-making. Look for answers that showcase a candidate’s ability to assess various options objectively, weigh the pros and cons, and make well-informed decisions.

Assessing Critical Thinking Skills Through Past Performance

In addition to hypothetical scenarios and behavioral questions, you can also evaluate a candidate’s critical thinking skills by discussing their past performance in previous roles. This can provide valuable insights into their ability to apply critical thinking skills in real-world situations.

• Can you provide an example of a challenging situation you faced in your previous job and how you used your critical thinking skills to overcome it?

This question assesses a candidate’s ability to apply critical thinking skills in a professional context. Look for answers demonstrating the candidate’s ability to analyze the situation, identify the root cause, and develop a well-reasoned solution.

• Describe a time when you had to persuade a colleague or supervisor to adopt a new or unusual idea. What was your approach, and what was the outcome?

This question evaluates a candidate’s ability to advocate for innovative solutions and persuade others of their merit. Look for answers demonstrating effective communication, empathy, and the ability to present a compelling argument.

Related : Questions To Ask a New Employee

The Role of the Hiring Process in Assessing Critical Thinking Skills

The hiring process is a crucial opportunity to assess candidates’ critical thinking skills and determine their suitability for the role. By incorporating critical thinking interview questions throughout the recruitment process, you can identify candidates with the necessary skills to excel in the position and contribute to the success of your organization.

HR Professionals and the Importance of Critical Thinking in Hiring Decisions

HR professionals play a vital role in the hiring process and can greatly influence the selection of candidates with strong critical thinking skills. By prioritizing critical thinking during the interview process and collaborating with hiring managers to develop targeted interview questions, HR professionals can help ensure that the organization’s hiring decisions are well-informed and future-proof.

Incorporating Critical Thinking Questions in the Job Interview

Incorporating critical thinking questions into the job interview can help gauge a candidate’s ability to think critically and solve problems effectively. You can comprehensively understand a candidate’s critical thinking abilities by asking a range of questions, including those focused on past experiences, hypothetical scenarios, and behavioral situations.

Evaluating Responses to Critical Thinking Questions

When evaluating a candidate’s responses to critical thinking questions, it’s important to consider their thought process, decision-making abilities, and problem-solving skills. While there may not always be a clear right or wrong answer, strong answers should demonstrate the candidate’s ability to think critically, assess information objectively, and make well-informed decisions.

Providing Feedback and Making the Final Decision

After evaluating a candidate’s responses to critical thinking interview questions, it’s important to provide feedback to the candidate and make a final decision based on their overall performance. By considering the candidate’s critical thinking abilities in conjunction with their technical skills and experience, you can make a well-informed hiring decision that benefits both the candidate and the organization.

Related : What To Say at the End of an Interview

Critical thinking skills are more important than ever in today’s fast-paced and complex business environment. By asking the right interview questions, you can assess a candidate’s critical thinking abilities and ensure you hire the right person for the job. Look for candidates who can think critically, solve complex problems, and make informed decisions.

What is critical thinking, and why is it important in the workplace?

How can i assess a candidate’s critical thinking skills in an interview, what are some common mistakes to avoid when assessing critical thinking skills in an interview, how can i develop my own critical thinking skills, can critical thinking skills be taught, related posts:.

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Best Critical Thinking Interview Questions To Ask A Candidate

Bianca Decu

June 29, 2023

Measuring a candidate's critical thinking skills plays a key role. It can make the difference between choosing an employee who can adapt, solve problems and make good decisions, versus one who struggles with these skills.

We've prepared a set of critical thinking interview questions to help you identify the right person for the job.

1. Could you describe an instance where you had to make a decision without all the necessary information?

Asking this question allows you to assess a candidate's ability to think critically and make sound decisions when faced with incomplete information.

In many real-world scenarios, decisions need to be made based on limited or ambiguous data. By understanding how the candidate approached and resolved such a situation in the past, you can evaluate their analytical skills, problem-solving abilities, and ability to handle uncertainty.

2. Share a situation where your initial solution to a problem didn't work as expected. How did you handle it?

Asking this question allows you to evaluate a candidate's adaptability, resilience, and problem-solving approach in the face of unexpected outcomes.

It assesses their ability to recognize and learn from mistakes, adjust their strategies, and find alternative solutions.

3. Can you recall a time you solved a complex problem with a simple solution?

This question assesses a candidate's ability to simplify complex problems, think creatively, and find innovative solutions.

Candidates who can effectively communicate how they simplified a problem and achieved a successful outcome demonstrate critical thinking, resourcefulness, and an ability to think outside the box.

4. What was a thought-provoking book, article, or report you've recently read? Why?

Asking this question allows you to evaluate a candidate's intellectual curiosity, critical thinking abilities, and engagement with complex ideas.

It provides insights into their reading habits, interests, and their capacity to reflect on and apply concepts from their reading material.

5. Give an example of when you spotted a potential problem and took measures to stop it from escalating.

This question assesses a candidate's proactive thinking, problem-solving skills, and ability to take decisive action.

Their answer can demonstrate their critical thinking in terms of identifying potential issues, analyzing risks, and implementing preventative measures.

6. How do you gather the data necessary to make informed decisions?

This question allows you to assess a candidate's ability to collect and analyze relevant data before making decisions.

It demonstrates their critical thinking skills, information-gathering techniques, and their understanding of the importance of data-driven decision-making.

7. Describe a time when you had to persuade a team member or boss to accept an idea you had.

Asking this question helps you evaluate a candidate's persuasive and communication skills, as well as their ability to think critically to influence others.

You can gauge their capacity to articulate and present their ideas effectively, provide convincing arguments, and overcome resistance.

8. Explain a situation where you had to rethink a situation due to contrary evidence.

This question assesses a candidate's openness to new information, their ability to challenge their own assumptions, and their critical thinking skills.

Based on their answer, you can determine if a candidate is intellectually curious, adaptable, and willing to reconsider their positions when presented with conflicting information.

9. When have you had to present complex information? How did you ensure that the audience understood?

Asking this question allows you to assess a candidate's ability to analyze complex information, distill key points, and effectively communicate them to others.

A strong candidate will demonstrate their critical thinking skills in terms of organizing and presenting information in a clear and understandable manner.

10. Can you describe an instance where you had to analyze a significant amount of data?

This question gives candidates the opportunity to demonstrate their critical thinking in terms of processing and synthesizing information to derive meaningful insights.

You can evaluate a candidate's ability to prioritize information, use appropriate tools or techniques for analysis, and draw relevant conclusions from the data.

11. Could you provide an example of a project that required strategic planning?

This question allows you to assess a candidate's ability to think strategically and plan for long-term goals.

Look for answers that demonstrate a candidate's capacity to analyze the broader context, set priorities, and align their actions with strategic objectives.

12. How have you dealt with situations that required critical thinking under pressure?

Asking this question helps you evaluate a candidate's ability to think critically and make sound decisions in high-pressure or time-sensitive situations.

Candidates need to showcase their ability to remain composed, assess information quickly, and consider multiple perspectives to arrive at effective solutions.

13. Discuss a time when you had to solve a problem by identifying its root cause rather than treating symptoms.

By sharing an example of when they successfully identified and resolved the root cause, candidates demonstrate their capacity to think critically, analyze complex situations, and devise effective solutions.

This question allows interviewers to assess the candidate's problem-solving approach, attention to detail, and ability to tackle challenges holistically rather than merely treating symptoms.

14. Tell me about a time when you worked on a project or problem that required heavy analytical thinking.

This question provides insights into the candidate's approach to analytical thinking and problem-solving abilities, which are vital in many roles that require decision-making, data analysis, and critical evaluation of information.

It helps you evaluate a candidate's ability to apply analytical techniques, think systematically, and make evidence-based decisions when confronted with complex projects or problems.

15. Name a situation in which you had to consider a broader perspective or wider context than you were used to.

This critical thinking interview question assesses the candidate's ability to think beyond their immediate frame of reference and consider broader perspectives and contexts.

It is particularly relevant in a professional setting where individuals need to navigate diverse perspectives, understand complex systems, and make informed decisions that account for multiple factors.

Is there another way to assess critical thinking skills?

To complement the interview process and ensure a more comprehensive assessment, employers should also consider incorporating psychometric tests.

Psychometric tests, such as abstract reasoning tests , logical reasoning tests and diagrammatic reasoning tests , offer a data-driven and objective approach to evaluating critical thinking skills.

These tests provide standardized assessments that measure a candidate's ability to analyze patterns, draw logical conclusions, and solve complex problems.

By combining interview questions with psychometric tests, employers can obtain a well-rounded evaluation of a candidate's critical thinking capabilities.

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Can you describe a time when your initial approach to a problem failed and you had to change course? How did you reassess and alter your approach?

How do you evaluate the reliability and credibility of the information you use to make decisions, how have you used data analysis to support your decision-making process, describe a time when you had to make a decision without having all the information you needed. how did you handle it, can you give an example of a time when you had to challenge the status quo to achieve a better outcome, how do you handle situations where you have to make a decision under pressure, can you describe a time when you had to persuade others to adopt your solution or viewpoint, what steps do you take to ensure you're not biased when you're problem-solving, can you provide an example of a time when you had to draw conclusions from a set of complex data, describe a situation where your initial decision was incorrect. how did you realize your error and correct it, can you explain how you'd approach a problem that has multiple possible solutions, can you provide an example of a time when you had to make a difficult decision that involved ethical considerations, can you provide an example of a time when you had to solve a complex problem that required a creative solution, can you explain how you'd approach a problem that you've never encountered before, how have you used critical thinking to improve a process in your past work, how do you approach situations where there's significant ambiguity or unknown variables, how do you approach disagreements or conflicts that emerge during a problem-solving process, can you provide an example where you had to identify and analyze the root cause of a problem rather than just addressing the symptoms, can you describe an instance where you had to use both qualitative and quantitative data to solve a problem, how do you balance the need for innovation with the risks associated with trying new approaches, can you describe a time when you had to adjust your critical thinking approach based on the audience or stakeholders involved, can you explain a situation where you used critical thinking to learn from a failure, how have you used critical thinking to evaluate multiple potential solutions to a problem, can you describe a time when your ability to think critically was the key to completing a project or task successfully, can you provide an example of a situation where you made an informed decision by using critical thinking skills, can you describe a time when you used critical thinking skills to solve a complex problem at work, can you describe a situation when you had to challenge an existing process or policy at work what was your thought process and the outcome, can you describe a situation where you had to navigate through complex, conflicting information to make a strategic decision, how would you approach a problem where you have limited information to make a decision, can you provide an example when you had to make a quick decision under pressure what was your thought process and how did you ensure it was the right decision, can you provide an example of a complex problem you had to solve by breaking it down into smaller, more manageable parts, can you give an example of when you used logic and reasoning to solve a problem at work, critical thinking interview questions with detailed answers.

Most important Critical Thinking interview questions for freshers, intermediate and experienced candidates. The important questions are categorized for quick browsing before the interview or to act as a detailed guide on different topics interviewers who look for critical thinking and critical reasoning skills typically test for.

Critical Thinking Beginner Interview Questions

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This question is intended to assess how a candidate adapts their approach when an initial solution to a problem fails, demonstrating resilience and a willingness to reassess using critical thinking skills. Here is a possible scenario:

In my previous role as an operations manager for a manufacturing company, we faced significant production delays due to a bottleneck in one section of our assembly line. Initially, my solution was to increase the manpower in that section, believing that the issue was simply a lack of resources. However, despite the increased resources, the bottleneck persisted, and our production delays continued.

Having seen my initial solution fail, I knew I needed to reassess the problem. I started by stepping back and collecting more information. This time, rather than just focusing on the problematic section, I studied the entire production process, spoke with different team members, and also considered external factors such as supply chain and market demand.

Upon analyzing this new data, I discovered that the bottleneck wasn't simply a resource issue. The real problem lay in our outdated machinery in that section, which was not capable of handling the increased production volume. The issue was further exacerbated by a recent surge in market demand.

Armed with these new insights, I revised my approach. Instead of focusing on increasing manpower, I advocated for upgrading our machinery to a more efficient model capable of handling higher production volumes. Although this involved a significant initial investment, the analysis showed that it would improve our production efficiency, reduce delays, and ultimately, increase our profits in the long term.

After implementing the new machinery, we saw a significant improvement in our production speed and efficiency, solving the bottleneck issue.

This answer demonstrates the ability to reassess a problem when an initial solution fails and to adapt one's approach accordingly. The key takeaway is that when faced with failure, critical thinking can guide us to reassess, reanalyze, and ultimately find an effective solution.

The ability to evaluate the reliability and credibility of information is a key aspect of critical thinking, especially in a world where information is abundant and easily accessible. Here's how one might approach this:

When I encounter a piece of information that I'm considering using to make a decision, I start by examining the source. Is it reputable? Does it have a history of providing accurate and unbiased information? For instance, academic journals, government websites, and respected news organizations are typically reliable sources.

Next, I look at the evidence supporting the information. Does the source provide references, data, or other verifiable facts to back up its claims? Reliable information should be supported by evidence.

I also consider the timeliness of the information. Is it up-to-date, or could it be outdated and no longer applicable? This is particularly important in fast-changing fields like technology or healthcare.

I'll also look at potential biases. Every source has a perspective, but it's important to distinguish between an informed perspective and a biased one. If a source consistently presents one side of an argument, or if it's sponsored by an entity with a vested interest in a certain outcome, I take that into account.

Finally, I cross-check the information with other sources. If multiple reputable sources are consistent with the information, it adds to its credibility.

This approach helps me ensure that the information I use to make decisions is reliable and credible. However, it's essential to remember that even with these checks, no source is infallible. Therefore, I always stay open to new information and am ready to revise my decisions if credible information emerges that contradicts my previous understanding.

This question aims to understand the candidate's ability to incorporate data analysis into their critical thinking process. Here's a potential response:

In my previous role as a digital marketing manager, data analysis was integral to my decision-making process. A specific example that comes to mind is when I was tasked with optimizing our pay-per-click (PPC) ad campaign to increase conversions while maintaining our budget.

I began by gathering data from our past campaigns, including click-through rates (CTR), conversion rates, cost per click (CPC), and overall ROI. I also gathered external data such as industry benchmarks and competitor's ad campaigns for reference.

Next, I used this data to identify patterns and trends. I noticed that ads targeting certain demographics had higher conversion rates, while others had high click-through rates but low conversions. This analysis suggested that while we were successful in attracting clicks from a broad audience, we were not effectively converting specific demographic groups.

Based on this analysis, I decided to adjust our PPC strategy. I proposed focusing our budget on demographics that showed high conversion rates, reducing spend on groups with low conversions, and developing new strategies to better appeal to those groups.

This decision, driven by data analysis, resulted in a significant increase in our conversion rates and overall ROI, proving the effectiveness of data-supported decision making.

The key is to emphasize your ability to gather relevant data, analyze it to derive insights, and use those insights to make informed decisions. Whether in marketing, operations, finance, or other areas, the ability to incorporate data analysis into your critical thinking process is invaluable.

This question explores how a candidate uses critical thinking when faced with uncertainty and incomplete information, a common situation in the real-world workplace. Here's a possible scenario:

In my previous role as a product manager, there was an instance where we were developing a new feature for our product. However, due to time constraints and budget limitations, we didn't have the opportunity to conduct a full-scale market research or user testing before deciding on the final feature design.

Faced with this situation, I had to make a decision with the information at hand. I started by gathering as much relevant information as possible within the constraints. This involved analyzing the data we already had on our user behavior, reviewing feedback from our customers on similar features, and studying market trends.

Next, I prioritized the information based on its relevance and reliability. For example, direct user feedback was given more weightage compared to general market trends.

Then, I assessed the various options for the feature design, taking into consideration the information at hand, our product goals, and the company's strategic direction. I evaluated each option against these parameters to identify potential risks and benefits.

Based on this analysis, I made a decision on the feature design. However, given the uncertainty, I also developed a contingency plan to pivot quickly if the chosen design did not resonate with our users once launched.

After the feature was launched, I closely monitored user feedback and engagement metrics to assess its performance and verify our decision. As it turned out, the feature was well-received, validating our decision-making process under uncertainty.

While this scenario is specific to product management, the underlying approach – gathering and prioritizing available information, assessing options, making the best decision possible under the circumstances, and revisiting the decision based on new data – can be applied across various roles and industries.

Challenging the status quo often requires critical thinking skills, as it involves questioning existing methods and coming up with new and better ways to do things. Here's an illustrative scenario:

In my previous role as a junior software developer, I was assigned to a team responsible for maintaining a legacy system. I noticed that a significant amount of our time was spent on repetitive manual testing, which was prone to human error and was slowing down our workflow.

I realized that although this testing method was the way things had always been done, it wasn't the most efficient approach. Therefore, I took the initiative to research automated testing tools that could potentially improve our process.

After conducting a thorough evaluation of different tools, I presented my findings to the team lead, making a case for why switching to automated testing could improve our productivity, reduce errors, and allow us to focus more on other important aspects of our work.

Initially, there was resistance from some team members who were used to the old method and were skeptical about the effort required to implement a new system. However, after demonstrating the potential time savings and error reduction with a small pilot project, I managed to convince them.

With the team lead's approval, we gradually implemented automated testing, and as a result, we significantly reduced testing time and increased the accuracy of our tests. This experience taught me the importance of challenging the status quo and using critical thinking to propose and implement improvements.

In your answer, highlight your ability to question existing processes, conduct research, propose changes, and overcome resistance to bring about a better outcome. Your specific situation might be different, but the critical thinking process involved is universal.

Making decisions under pressure is a challenging task that requires swift and effective critical thinking. Here's a possible answer:

In my previous role as a team lead in a software development company, I often had to make decisions under pressure, particularly during product launches or when addressing critical issues that affected system performance.

In such situations, my first step was to calm myself and ensure I maintained a clear head to address the issue at hand. Stress can cloud judgment, so it was important to maintain composure.

Next, I would quickly gather as much information as I could about the situation. In a time-sensitive scenario, it might not be possible to have all the information one would ideally want, but it's crucial to have enough to make an informed decision.

Following this, I'd analyze the situation quickly, considering different scenarios and the possible impacts of various decisions. This involved a risk-benefit analysis to understand the potential consequences and their severity.

Once I had considered the alternatives, I'd make the best decision given the circumstances and the information at hand. Importantly, I'd communicate this decision clearly to my team and ensure everyone was aligned and knew what to do next.

After the immediate pressure had passed, I would then conduct a more thorough review of the situation. This could involve analyzing what led to the pressure situation, evaluating the effectiveness of the decision I made, and identifying learnings to manage similar situations better in the future.

The goal of this response is to show that you can remain calm under pressure, use critical thinking skills to gather and analyze information quickly, make informed decisions, and learn from these situations to continually improve.

This question tests your ability to use critical thinking not just to arrive at a solution or viewpoint, but also to convince others of its merit. Here's an example:

As a project manager for a tech company, I spearheaded a project to improve our customer support system. During my research, I identified an AI chatbot solution that would significantly increase efficiency and response times for customer inquiries.

However, when I presented this solution to the management team, there was considerable resistance due to concerns about the cost, potential customer reactions to interacting with AI, and the effort required to integrate the chatbot with our existing systems.

To address these concerns, I began by acknowledging them, showing that I understood their viewpoints. Then, I systematically used evidence to argue for the chatbot solution.

I presented data showing the increasing consumer acceptance of AI chatbots in customer service. I also showed projections of the time and cost savings we could achieve, underpinned by case studies from similar companies that had successfully implemented chatbots.

To address the integration concerns, I demonstrated how the chatbot could be seamlessly integrated with our existing systems, and outlined a step-by-step plan for implementation and testing that would ensure minimal disruption to our operations.

Throughout the process, I remained open to questions and provided clear and concise responses, further establishing the credibility of my proposal.

Eventually, I was able to persuade the management team to approve a trial implementation of the chatbot. The trial was a success, leading to faster response times, increased customer satisfaction, and substantial cost savings for the company.

The key to this kind of question is to demonstrate your ability to not only critically evaluate a problem and come up with a solution, but also to effectively communicate your idea and persuade others, even in the face of resistance.

Recognizing and mitigating bias is a crucial aspect of critical thinking. Biased thinking can distort our understanding of a problem and lead us to incorrect or ineffective solutions. Here's an example of how someone might approach this:

When problem-solving, I first try to be aware that bias can and does exist. Acknowledging the potential for bias is the first step to mitigating its impact. This includes biases related to confirmation bias (favoring information that confirms our pre-existing beliefs), recency bias (emphasizing recent information over historical data), or any other cognitive bias.

Next, I ensure diversity of thought in my problem-solving process. If possible, I collaborate with others, as different perspectives can help challenge our own biases. Even when working alone, I try to 'argue against myself' by considering alternative explanations or solutions that differ from my initial thoughts.

I also strive to rely on data and evidence rather than assumptions or gut feelings. Making decisions based on hard data helps to limit the influence of personal bias.

Moreover, I seek out and consider contradictory information. While it's human nature to avoid information that contradicts our beliefs, it's important to actively seek it out to counteract confirmation bias.

Finally, I always remain open to changing my mind in the face of new evidence. Staying adaptable and willing to revise our conclusions is crucial in minimizing the impact of bias.

The aim of your answer should be to demonstrate your awareness of the potential for bias, and your proactive steps to mitigate its impact on your decision-making and problem-solving processes. This shows a mature and well-considered approach to critical thinking.

The ability to interpret complex data and draw meaningful conclusions is an essential aspect of critical thinking, particularly in data-driven roles. Here's a possible answer:

In my previous role as a market analyst, I was often tasked with analyzing complex datasets to understand market trends and inform our business strategy. One such instance involved assessing the impact of a new government policy on our target market.

I started with a large set of data, including industry reports, economic data, government documents, and our internal sales data. The data was complex and multi-dimensional, with many variables to consider such as different customer segments, geographic regions, and timeframes.

To make sense of this data, I began by cleaning and organizing it to ensure its quality and relevance. I then used various analytical techniques such as regression analysis, correlation analysis, and segmentation analysis to identify patterns and relationships in the data.

One of the key findings was a negative correlation between the introduction of the policy and sales figures in certain customer segments and regions. By drilling down into the data, I also discovered that this effect was particularly pronounced for a specific product category.

Based on these conclusions, I presented a report to the management team recommending adjustments to our marketing and sales strategies for the affected product category and regions. These recommendations were implemented and helped mitigate the impact of the policy change on our sales.

In your response, the goal is to demonstrate your ability to work with complex data, apply appropriate analytical techniques, and draw meaningful conclusions that inform decision-making. While the specifics will depend on your field and experiences, the underlying critical thinking skills are universally valuable.

The ability to recognize and correct one's mistakes is an important aspect of critical thinking. Here's an example of a situation a candidate could describe:

As a financial analyst, I once recommended an investment in a particular tech startup based on its strong growth figures and promising market. However, after we made the investment, the company's performance did not meet our expectations.

To understand the discrepancy, I revisited my initial analysis. I discovered that while I had thoroughly analyzed the company's financials and market potential, I had not given enough weight to the industry-wide regulatory risks, which had materialized and were affecting the startup's operations.

This was a mistake in my initial decision-making process. I had allowed the impressive growth figures to overshadow other important factors. Recognizing this error, I took steps to correct it and prevent it from recurring.

To mitigate the immediate issue, I advised a partial divestment from the startup, reducing our exposure to the risk. At the same time, we diversified our portfolio to include more stable, low-risk investments to balance our risk profile.

To prevent such oversights in the future, I adjusted my analysis process to include a more comprehensive assessment of non-financial factors, such as regulatory risks, competitive landscape, and management team quality. I also attended a professional development course on risk analysis to further improve my skills in this area.

This experience was a valuable lesson in the importance of holistic analysis and continuous learning in decision making.

The key here is to show your capacity for self-evaluation, accepting mistakes, learning from them, and making necessary changes to prevent their recurrence. This reflects a high level of critical thinking and professional maturity.

Approaching a problem that has multiple possible solutions requires a systematic process to evaluate and compare the options. Here's how someone might handle it:

When faced with a problem with multiple solutions, I begin by gathering as much information as I can about the problem and the potential solutions. This could involve research, asking for input from others, or drawing on my own past experiences.

Once I've gathered information, I list out the potential solutions and evaluate each one against a set of criteria. The criteria could be based on factors like feasibility, cost, time, resources, impact, and alignment with my team or organization's goals.

To help with the evaluation, I often find it useful to create a decision matrix. This involves listing the options and then scoring each one based on the various criteria. The scores can then be added up to provide an overall evaluation of each option.

After evaluating the options, I consider the results and use my judgment to select the best solution. While the decision matrix is a useful tool, it's important to also consider other factors that may not be easily quantified, such as ethical considerations or potential risks.

Finally, once I've chosen a solution, I make a plan to implement it and monitor its effectiveness. If it doesn't work as expected, I'm prepared to revisit the problem and consider the other solutions.

In your answer, the goal is to demonstrate your ability to systematically evaluate multiple solutions and make an informed decision. Even if you don't use a decision matrix or a similar tool, showing that you have a logical process for decision-making will reflect positively on your critical thinking skills.

Critical Thinking Intermediate Interview Questions

Making decisions involving ethical considerations is a key aspect of critical thinking, especially in roles where ethical dilemmas can arise. Here's a possible answer:

In a previous role as a procurement officer, I was faced with an ethical decision concerning a potential supplier. The supplier offered significantly lower prices than competitors, which would be a great advantage for our budget. However, I came across information suggesting they were able to cut costs by using unfair labor practices.

I was faced with a difficult decision: save money for the company by choosing the low-cost supplier or prioritize ethics by selecting a more expensive, but fair, supplier.

Firstly, I ensured that the information about the low-cost supplier's labor practices was accurate. I performed more research, looking into reports and credible sources, and found multiple indicators confirming the initial information.

Next, I presented the information to my superiors, outlining the ethical dilemma. I proposed that we choose a more expensive, but ethically sound, supplier, emphasizing the potential harm to our company's reputation if we were associated with unfair labor practices.

While the decision involved a financial sacrifice, it was essential to uphold our company's values and commitments to ethical practices. My superiors agreed with the recommendation, and we chose the supplier who conducted fair labor practices.

In retrospect, this was not just the right decision ethically, but also strategically, as our company later received positive recognition for our commitment to ethical sourcing.

In your answer, focus on demonstrating your ability to prioritize ethical considerations, even when it's difficult, and make a decision that aligns with both your personal and professional values. Show that you understand the importance of ethics in your profession and in business more broadly.

Critical thinking isn't just about being logical or analytical – creativity can play a crucial role, especially when tackling complex problems. Here's an example:

In my previous role as an operations manager at a manufacturing company, we faced a significant challenge due to supply chain disruptions. Our primary supplier had gone out of business, and we were struggling to find an alternative that offered the same quality and price.

Rather than trying to find a single new supplier, I decided to think outside the box. I suggested we explore the possibility of splitting our order among several smaller suppliers. This way, we could not only meet our immediate needs but also reduce the risk of future disruptions.

To test the feasibility of this idea, I did extensive research into potential suppliers, assessing their capacity, quality, pricing, and reliability. I also analyzed our production process to see how it might be affected by receiving materials from multiple sources.

After concluding that this strategy could work, I proposed the idea to senior management. They were initially skeptical, but I presented my research and explained the potential benefits. They agreed to a trial run.

The result was a resounding success. Not only were we able to maintain our production quality and costs, but the diversification also made our supply chain more resilient. We were less dependent on a single supplier and therefore less vulnerable to potential disruptions.

In retrospect, this was a prime example of how creative thinking can provide solutions to complex problems. By not confining myself to traditional solutions, I was able to find an innovative approach that served our company well.

In answering this type of question, it's important to illustrate how you can think beyond the conventional solutions and bring a creative perspective to problem-solving. Show that you can think outside the box and take calculated risks to solve complex problems.

Facing unfamiliar problems is common in any job role. The ability to apply critical thinking skills to tackle such problems is essential. Here's an example of how someone might approach it:

When confronted with an unfamiliar problem, my first step is to define the problem as clearly as possible. I would ask clarifying questions and gather as much information as I can to understand the situation fully.

Next, I would break the problem down into smaller, more manageable parts. For instance, if the problem is about improving customer satisfaction, I might break it down into elements such as product quality, customer service, and pricing.

After breaking down the problem, I'd start researching possible solutions. This might involve online research, consulting with colleagues or experts, or reviewing similar past situations.

Once I have a list of possible solutions, I'd evaluate them based on factors such as feasibility, cost-effectiveness, and potential impact. This involves weighing the pros and cons of each solution and how well each solution aligns with the desired outcomes.

Then, I would choose the most promising solution and develop a plan to implement it. This plan would include clear steps, resources required, and a timeline.

Lastly, after implementing the solution, I would monitor the results and make adjustments as needed. If the first solution does not work as expected, I'd be ready to revisit the problem and consider the other solutions.

Your answer should showcase your ability to apply a systematic and logical process to tackle new problems. This includes problem definition, problem decomposition, research, solution evaluation, implementation, and review. This shows your ability to navigate unfamiliar situations using your critical thinking skills.

The application of critical thinking to improve processes demonstrates practical problem-solving skills and the ability to add value. Here's a potential answer:

In my previous role as a project manager, I noticed that our team was spending an excessive amount of time on weekly status meetings. The meetings often ran over schedule and didn't always provide clear action items.

I used critical thinking to identify the problem and propose a solution. I started by gathering data, including how long each meeting took, how many people were involved, and the outcomes of the meetings. I also collected feedback from team members about their perceptions of the meetings' effectiveness.

Upon analyzing the data and feedback, it became apparent that the problem was two-fold. Firstly, there was no clear structure for the meetings, leading to unfocused discussions. Secondly, there was too much time spent on updating the status of ongoing tasks, which could be communicated more efficiently.

Based on these findings, I proposed changes to the meeting structure. We implemented an agenda with specific time allocations for each topic. This ensured focused discussions and prevented unnecessary diversions.

For status updates, I recommended the use of a shared digital project management tool where everyone could update their progress. This reduced the need for lengthy verbal updates during meetings.

After implementing these changes, we significantly reduced the duration of our weekly meetings and improved their productivity. The team appreciated the more efficient use of their time, and we could dedicate more effort to the actual work on our projects.

This example demonstrates how critical thinking can lead to process improvements. It shows the ability to identify a problem, collect and analyze data, propose a solution, and measure the impact of the changes.

Dealing with ambiguity is a vital part of many roles, particularly those at a senior level or in fast-paced, dynamic industries. Here's a way a candidate could handle it:

When faced with ambiguous situations, my first step is always to try and gather as much information as possible. This might involve asking clarifying questions, conducting research, or consulting with colleagues or experts. The goal is to reduce the level of uncertainty, even if it can't be completely eliminated.

However, I recognize that in some situations, decisions need to be made even when not all the information is available. In such cases, I rely on risk assessment and scenario planning.

Risk assessment involves identifying potential risks and their impacts. It helps me understand what could go wrong if a particular decision is made. Scenario planning, on the other hand, allows me to anticipate different outcomes based on the decisions made. Both these methods help in making informed decisions in the face of ambiguity.

It's also important to be comfortable with making revisions as more information becomes available. I always approach ambiguous situations with a flexible mindset, ready to pivot or adjust plans based on new data or changes in the situation.

Finally, in such scenarios, clear communication becomes crucial. Whether it's with team members, superiors, or stakeholders, I ensure to explain the situation, how I plan to approach it, and any assumptions I'm making.

This approach not only helps me navigate through ambiguous situations but also ensures those involved are well informed and understand the decision-making process, further mitigating risks.

Through your response, you aim to show that you can take thoughtful and measured risks and make sound judgments even in the face of uncertainty. This highlights your advanced critical thinking and decision-making skills.

Conflicts or disagreements are common during problem-solving, especially when it involves a team. Here's a way someone might handle it:

When a conflict arises, my first step is to ensure that everyone involved has a chance to express their views. Often, conflicts arise due to misunderstandings or a lack of clear communication, so promoting open dialogue can help clear up any issues.

Next, I would try to understand the root cause of the disagreement. This might involve asking questions to clarify each person's perspective and understand why they hold their viewpoint. Understanding the motivations and reasons behind differing views can often reveal a path towards resolution.

Once I have a better understanding of the situation, I would facilitate a discussion aimed at finding a common ground or compromise. This might involve suggesting potential solutions, mediating between parties, or finding areas where everyone agrees.

If a resolution still seems difficult, I might propose using a decision-making tool or technique. For example, we might use a decision matrix to objectively evaluate different options, or we might bring in a neutral third party to mediate the discussion.

Finally, regardless of the outcome, I always aim to ensure that everyone feels heard and respected. It's important to maintain positive relationships and a good team dynamic, even when disagreements occur.

Your answer should illustrate your conflict resolution skills, emphasizing your ability to promote open communication, understand differing perspectives, and facilitate a resolution. It should also demonstrate your understanding of the importance of maintaining positive team dynamics and relationships.

Addressing the root cause of a problem rather than just dealing with the symptoms is a key aspect of effective problem-solving and critical thinking. Here's a possible answer:

When I was working as a customer service representative at an e-commerce company, we started receiving complaints about delayed deliveries. The initial response was to apologize to the customers and assure them that their orders would arrive soon.

However, I noticed that the number of complaints was increasing, which suggested that this was not a one-off issue. I decided to dig deeper to understand the root cause of the problem.

I began by examining the complaints in detail to identify any patterns or common factors. I found that the delays were predominantly occurring with orders that were processed by one specific warehouse.

Next, I coordinated with the warehouse management team to understand what might be causing the delays. After some discussion, we discovered that a recent software update in their inventory management system was causing processing errors. These errors were slowing down the order fulfillment process, which was resulting in delayed deliveries.

Upon identifying the root cause, I reported the issue to the IT department, who then rectified the software error. Following this correction, the delivery times improved, and the number of complaints reduced significantly.

By focusing on identifying and addressing the root cause of the problem, we were able to provide a long-term solution, rather than just dealing with the symptoms. This not only resolved the immediate issue but also helped prevent similar problems in the future.

In your answer, you should aim to showcase your analytical skills and your ability to look beyond the obvious to identify the underlying issues. This shows that you are not just a problem solver, but a problem preventer.

The ability to use both qualitative and quantitative data in problem-solving can provide a more comprehensive understanding of the issue. Here's an example of how someone might approach it:

When I was working as a product manager in a software company, we noticed that the usage of one of our key features was significantly lower than expected. To understand why this was happening and how to address it, I decided to use both quantitative and qualitative data.

For the quantitative analysis, I looked at our product usage data to understand the extent of the issue. This involved analyzing how often users interacted with the feature, the length of interaction, and how this compared to our other features. I also analyzed user demographics to see if there were any patterns in who was or wasn't using the feature.

However, the quantitative data only gave me the 'what' – it didn't tell me 'why' users were not engaging with the feature. To understand the 'why', I turned to qualitative data. I arranged interviews with a sample of users who rarely used the feature and asked for their feedback. I also reviewed user feedback from support tickets and social media to gather more insights.

The quantitative data showed that new users were less likely to use the feature, while the qualitative data indicated that these users found the feature confusing and not user-friendly.

Based on these findings, I worked with the UX design team to simplify the feature and make it more intuitive for new users. We also added a tutorial for the feature in our onboarding process to help new users understand how to use it.

Post-implementation, both the quantitative and qualitative data showed improvements. There was a significant increase in the usage of the feature, particularly among new users, and the feedback on the feature's user-friendliness also improved.

This approach demonstrates the ability to use both quantitative and qualitative data to get a comprehensive understanding of a problem and devise effective solutions.

Balancing innovation and risk is a key aspect of strategic decision-making. Here's an illustrative example of how one might approach this:

As the Head of Product Development in a tech company, I frequently face the challenge of pushing for innovation while also managing the associated risks. My approach is to always base decisions on a comprehensive risk-benefit analysis.

When considering a new approach or innovation, I begin by defining the potential benefits. This includes looking at how it could enhance our product offering, increase our competitiveness, or improve our operations.

Next, I assess the potential risks. This involves considering factors such as cost, time, technical feasibility, impact on existing processes, and the potential for negative outcomes.

Once the potential benefits and risks are outlined, I weigh them against each other. This involves considering the severity of potential risks, the likelihood of those risks, and the overall impact of the benefits.

In some cases, the potential benefits may clearly outweigh the risks, making the decision relatively straightforward. In other cases, the decision might be less clear. When the risks are high, I might opt for a more cautious approach, such as running a pilot project or phased implementation, which allows us to test the new approach on a smaller scale before full implementation.

Throughout this process, communication is key. I make sure to involve all relevant stakeholders in the decision-making process and ensure everyone understands both the potential benefits and risks.

This approach allows us to drive innovation while also managing the associated risks effectively. It shows that I'm able to make thoughtful and balanced decisions, even in complex and uncertain situations.

Adjusting your critical thinking approach based on your audience or stakeholders is a crucial skill, especially in roles that require frequent cross-functional collaboration or customer interaction. Here's an example:

In my previous role as a Technical Project Manager, I was managing a project that involved building a new feature for our software product. The feature was technically complex and required the collaboration of different teams including software developers, UX designers, and quality assurance engineers. Moreover, we had to ensure that the feature would meet the expectations of our end users, who were non-technical.

The biggest challenge was to ensure effective communication and decision-making among all stakeholders, despite their diverse backgrounds and perspectives.

When communicating with the software developers, I used my technical understanding to discuss detailed requirements, potential challenges, and solution approaches. Critical thinking here involved deep problem-solving, technical analysis, and understanding of software development best practices.

On the other hand, when discussing the project with UX designers and end users, I had to shift my approach. Instead of focusing on the technical aspects, I focused on the user perspective - how the feature would be used, what user problems it would solve, and how the user experience could be optimized. This involved empathetic thinking and understanding of user behavior and needs.

Throughout the project, I continually adapted my communication and problem-solving approach based on who I was working with. This ensured that all stakeholders could effectively contribute to the project, and that the final product was technically sound and user-friendly.

By adjusting my critical thinking approach based on the audience, I was able to bridge the gap between different stakeholders and drive the project to a successful conclusion. This story demonstrates adaptability, excellent communication skills, and a versatile critical thinking approach.

Learning from failure is an essential part of personal and professional development, and critical thinking plays a key role in this process. Here's an example:

In one of my early projects as a Junior Data Analyst, I was assigned to create a predictive model for sales forecasting. Despite my best efforts and thorough research, the model failed to deliver accurate predictions when implemented, which had a negative impact on our sales planning.

Rather than getting disheartened, I decided to use this experience as a learning opportunity. I started by critically evaluating what went wrong. This involved reviewing my work and methods, identifying potential shortcomings in my data collection and analysis, and considering other factors that might have affected the model's performance.

Upon reflection, I realized that my model didn't adequately account for some key external factors, such as market trends and seasonal variations, which significantly affected sales. I also realized that I had over-relied on historical data and didn't take enough into account potential changes in future market conditions.

From this experience, I learned the importance of thoroughly understanding all the factors that can influence the variable I am trying to predict. I also learned to validate my models with real-world data and to be open to adjusting them as necessary.

This failure ultimately improved my analytical skills and my approach to predictive modeling. I applied these lessons in my subsequent projects, leading to more reliable and accurate predictive models.

The ability to critically learn from failure shows resilience, continuous learning, and the ability to improve. These are valuable qualities in any professional setting.

Evaluating multiple potential solutions to a problem is a common scenario where critical thinking is required. Here's an illustrative example:

In my role as a Marketing Specialist, our team was faced with the challenge of increasing the reach of our social media posts. We brainstormed and came up with several potential solutions, including investing in paid promotions, partnering with influencers, and launching a user-generated content campaign.

In order to evaluate these options, I had to employ critical thinking skills. I started by defining the criteria we would use to judge the solutions: potential reach, cost, required resources, and alignment with our brand.

Next, I gathered data on each solution. For paid promotions, I researched the potential reach and cost of different social media platforms. For influencer partnerships, I compiled a list of potential influencers, estimated their reach, and calculated potential partnership costs. For the user-generated content campaign, I analyzed similar campaigns from other brands to estimate potential reach and engagement, and outlined the resources we would need to manage the campaign.

After gathering this data, I compared each solution against our criteria. This helped us understand the trade-offs of each option. For example, while paid promotions could offer immediate results, they could also be expensive. Influencer partnerships could offer high reach, but finding the right influencers and managing these partnerships could be resource-intensive. The user-generated content campaign could generate high engagement and organic reach, but it would require careful planning and monitoring.

Finally, I presented my analysis to the team. We discussed the pros and cons of each option, and ultimately decided to start with a user-generated content campaign because it offered the best balance of reach, cost, and resource requirements, and aligned well with our brand's community-focused values.

Through this process, I was able to use critical thinking to systematically evaluate each potential solution, make an informed recommendation, and facilitate a decision-making discussion. This story shows my ability to analyze data, consider multiple factors, and make reasoned judgments.

The ability to think critically can often be the key to success in completing projects or tasks. Here's an example:

In a previous role as an Events Coordinator, I was given the responsibility of organizing a large outdoor community event. This was a sizable task, requiring coordination with various stakeholders, including vendors, community groups, security, and the city council.

I knew that to execute this event successfully, I needed to anticipate potential challenges and devise effective solutions. For example, weather unpredictability was a significant concern. To mitigate this, I identified a suitable indoor venue as a backup and arranged flexible contracts with vendors to accommodate a last-minute change of location.

Additionally, I anticipated that crowd management could be a challenge, especially given the popularity of the event in previous years. To address this, I worked closely with security teams to design a crowd management strategy, which included efficient entry and exit routes, clear signage, and trained personnel at strategic points.

Moreover, to ensure a smooth setup and breakdown, I coordinated with vendors and provided them with detailed schedules and layout plans, highlighting key logistical information.

The event was a great success, with positive feedback from attendees, vendors, and community groups. It wouldn't have been possible without the critical thinking employed at various stages - from the planning phase, where potential challenges were anticipated, to the execution phase, where solutions were effectively implemented. This example demonstrates how critical thinking can lead to successful project completion, even in complex and unpredictable situations.

Critical Thinking Advanced Interview Questions

Sure, this question aims to evaluate the candidate's ability to gather and analyze information in order to come up with a reasonable decision. Let's take a hypothetical situation in a business context:

You were part of a team that was in charge of deciding whether to continue or halt a project. The project had been running for a year, but the results weren't as expected. Some team members wanted to halt the project due to lack of progress, while others wanted to continue, believing that there was potential in the long run.

In this situation, the first step would be to gather as much information as possible. This could include data on project performance, team member opinions, market research, and more. A candidate might have used data analysis tools to make sense of the project's performance metrics, or held discussions with team members to understand their perspectives.

After information gathering, it's important to analyze the data. The candidate could have identified patterns in the data, checked the project's performance against set benchmarks, and evaluated the potential benefits and drawbacks of continuing the project.

The final step in the critical thinking process would be to make a decision. Based on their analysis, the candidate might have decided that it's best to halt the project, or perhaps to adjust the project's strategy and continue. They should be able to justify their decision based on the data and analysis.

Remember that this is a hypothetical example and the specifics will depend on the candidate's personal experiences. What's important is that the candidate demonstrates the ability to gather and analyze data, evaluate options, and make informed decisions.

The goal of this question is to understand the candidate's ability to employ critical thinking skills in a real-world, complex situation. An example of how someone might answer this question is as follows:

In my previous role as a project manager, our team was assigned a significant project with a tight deadline. During the project's initiation phase, it became clear that the resources allocated were insufficient for the complexity and scale of the tasks at hand.

Using my critical thinking skills, I decided to first identify the problem areas. The issues were mainly inadequate personnel and an overly ambitious timeline.

Having identified the problem, I then conducted a thorough analysis of the situation. I scrutinized our project plan, examined the skillsets of our team members, and compared the project's requirements with our available resources.

Once the analysis was done, I decided to approach the problem on two fronts.

First, I proposed to the upper management the need for more resources. I presented them with a clear and data-backed picture of why the current team size was inadequate and how increasing the team size could positively impact the project's delivery.

Second, I reassessed the project timeline. I divided the project into smaller, manageable parts and reprioritized them based on their business impact and resource requirement.

My approach was successful. Management provided additional resources and agreed to the revised, more realistic timeline. The project was eventually completed on time, within budget, and met the client's expectations.

This example demonstrates the use of critical thinking in problem identification, thorough analysis, formulating action plans, and decision-making to solve a complex workplace problem.

This question is designed to gauge the interviewee's ability to critically evaluate existing norms and procedures, their capacity to drive change, and their courage to stand up for their beliefs when they see room for improvement. Here is an illustrative response:

In a previous role, I was working in a marketing department where we were relying heavily on traditional marketing methods like print advertising, television commercials, and direct mail. Although these methods were somewhat effective, I believed that we were missing out on a significant portion of our potential audience by not engaging in digital marketing.

I started by gathering data to support my viewpoint. I researched industry trends and statistics, and also analyzed our own marketing data. I found that a significant portion of our target audience was more active on digital platforms, and our engagement with them through traditional channels was declining.

Next, I analyzed this information and found that investing in digital marketing could potentially increase our audience reach and engagement while reducing costs. I considered different digital marketing strategies and their potential return on investment.

Once I had this information, I presented my findings to the management team. I used my research to explain why I believed a shift to digital marketing was necessary and beneficial for our company. I also suggested a phased approach to slowly reduce our dependence on traditional marketing while gradually increasing our digital presence.

My proposal was met with resistance initially, as change often is. However, I used my critical thinking skills to address concerns, answer questions, and provide additional information as needed.

Eventually, my proposal was accepted. We implemented the new digital marketing strategy gradually, and after a few months, we saw a significant increase in audience engagement and a decrease in marketing costs. This situation taught me that challenging existing norms can lead to improved processes and beneficial changes.

The specific details of your situation may be different, but the crucial point is to demonstrate your ability to critically evaluate existing procedures, think strategically, and drive change when necessary.

This question seeks to evaluate the candidate's skills in managing complex, conflicting information and utilizing critical thinking to make strategic decisions. Below is an illustrative scenario:

In a previous role as a project manager for a software company, I was assigned a project that had fallen behind schedule and was experiencing internal disagreements. The client wanted additional features that weren't initially agreed upon, and the development team claimed that implementing these changes would push the deadline further.

Firstly, I undertook to understand the scope of the project and the client's requests in-depth. I gathered information from all available resources, including project documentation, client communication, team meetings, and individual discussions with team members. This allowed me to grasp the nature of the conflicting information and the challenges it presented.

The next step involved analysis. I evaluated the technical feasibility of implementing the additional features within the given timeframe. This included talking to the developers, assessing the workload, and considering potential solutions. At the same time, I had discussions with the client to understand their needs and their business rationale behind the requested changes.

Following the analysis, I found that integrating all the additional features would indeed be impractical within the original timeframe. However, I also realized that not all features were equally important to the client. Some of them could provide immediate value, while others could be postponed for future updates.

In light of this, I proposed a solution to both the client and the development team. We could prioritize and incorporate the most valuable features in the current project scope and postpone the rest for future updates. This approach required rescheduling, but it was a reasonable compromise that respected the client's needs and the team's capacity.

This situation was complex due to the conflicting needs of the client and the development team. However, by critically examining and analyzing the information, I was able to come up with a strategic decision that catered to both parties' needs without overburdening the team or disappointing the client.

While the details of your situation may differ, the key point to highlight in your answer is your ability to navigate through conflicting information, analyze complex scenarios, and make strategic decisions that balance various interests.

This question is designed to assess a candidate's ability to problem solve and make sound judgments even when faced with limited data. An example answer may look like the following:

If I were to approach a problem with limited information, my first step would always be to acknowledge the lack of data and consider the potential implications of this. This is important because understanding the limitations of your knowledge can prevent hasty decisions and allow for a more cautious approach.

Once I've acknowledged the data limitations, I would then make a concerted effort to gather as much additional information as possible within the constraints of the situation. This could involve conducting research, seeking advice or input from colleagues, or utilizing past experience and knowledge that might be applicable to the situation at hand.

In situations where obtaining additional information isn't possible or practical, I would have to rely on analysis of the available information, no matter how limited. This involves careful scrutiny of every piece of data at hand, considering all possible implications and outcomes of different decision paths.

When the information is severely limited, it may be necessary to make assumptions to fill in the gaps. However, it's crucial that these assumptions are clearly stated, reasonable, and based on sound logic or past experience. It is also essential to remember that decisions based on assumptions carry a certain level of risk due to the potential inaccuracy of those assumptions.

Finally, once a decision has been made, it's crucial to monitor the outcomes closely. This allows for any necessary adjustments to be made quickly if the results indicate that the original decision may not have been the best one.

Through this process, critical thinking can be applied even in situations with limited information. The goal is to make the most informed decision possible given the circumstances, while remaining flexible and ready to adapt as new information becomes available.

This question examines the candidate's ability to apply critical thinking skills swiftly under pressure. Here's an illustrative scenario:

In my previous role as a supply chain manager, we encountered an issue where a critical shipment was delayed due to an unexpected transportation strike. This shipment was crucial for an ongoing production run, and any further delays could have resulted in significant losses.

Despite the pressure, I knew it was crucial to avoid impulsive decisions. I began by quickly gathering as much information as I could within the time constraints. This involved understanding the possible duration of the transportation strike, checking the availability of the material in question in our inventory, and assessing the impact of the delay on our production schedule.

Next, I had to analyze the information swiftly. I realized that waiting for the strike to end could result in significant production downtime. However, sourcing the material locally was another option, though it would increase our costs due to higher local prices.

Given the urgent nature of the situation, I had to make a quick decision. I evaluated the potential cost of production downtime against the increased cost of local sourcing. I found that despite the higher cost of local materials, we would overall incur less loss than if we allowed the production to halt.

After making the decision to source the materials locally, I communicated the situation and my decision to both the production team and the senior management. It was also critical to closely monitor the situation, ready to revisit the decision should the strike end sooner than expected or if other unforeseen issues arose.

While the specifics of your experience may vary, the key aspect to focus on is your ability to rapidly collect and analyze information, make decisions under pressure, and continuously monitor the situation to ensure the decision remains the most effective solution.

This question is designed to assess a candidate's ability to use a systematic, step-by-step approach to solve complex problems. Here's a possible scenario to illustrate this:

In my previous role as a lead software engineer, our team was tasked with developing a new feature for our application that required integrating several different technologies. The complexity and scope of the project were daunting at first glance, and the team was struggling to get started due to the enormity of the task.

To tackle this, I used a critical thinking technique known as 'decomposition,' which involves breaking a complex problem down into smaller, more manageable parts.

Firstly, I organized a series of brainstorming sessions with the team to fully understand the problem and its requirements. This helped us outline the overall structure of the feature and the different technologies involved.

After we had a clearer understanding of the overall task, I divided the project into smaller, more manageable sub-tasks. These sub-tasks were designed to be independent of each other as much as possible, each representing a different aspect of the overall problem. This allowed the team to work simultaneously on different parts of the problem.

For each sub-task, we defined success criteria, estimated the time needed, and identified potential risks. This process was iterative, and we often had to re-evaluate and adjust our plans based on the progress and new insights we gained along the way.

This approach of breaking down the problem helped us manage the complexity of the task and maintain momentum. By solving each smaller problem, we gradually built up the complete solution. Eventually, we were able to successfully develop the feature and integrate it into the application within the set deadline.

While the details of your situation may differ, the essential point is to demonstrate your ability to systematically approach complex problems, break them down into manageable parts, and drive the project to completion.

This question is intended to evaluate a candidate's ability to apply logical thinking and reasoning in a practical context. Here is an illustrative response:

In my previous role as a customer service representative, I was often faced with customers who were upset due to a misunderstanding of a product's features or limitations. One particular case that stands out involved a customer who was upset because a software product they purchased wasn't working as they expected.

The first step in my logical reasoning process was to gather as much information as possible. This involved listening carefully to the customer's concerns, asking relevant questions to understand the specifics of their issue, and reviewing any associated documentation or product specs.

Next, I analyzed the gathered information. In this case, I found that the customer was attempting to use the software for a purpose it wasn't designed for.

Once I identified the problem, the next step was to identify potential solutions. In this case, one solution was to educate the customer about the intended use of the product and suggest alternate methods or products that could better suit their needs.

After assessing the feasibility and impact of this solution, I chose to implement it. I carefully explained to the customer the software's intended use and provided alternative solutions to their problem. While initially upset, the customer appreciated the clear explanation and was satisfied with the alternative solutions proposed.

Finally, I sought feedback from the customer to ensure that the problem had been fully resolved and that they were satisfied with the outcome. This closed the loop on the problem-solving process.

The critical aspect in this answer is demonstrating the application of logical steps (information gathering, analysis, solution identification, implementation, and feedback) to solve a problem effectively. The specifics of your experience may be different, but this step-by-step approach should be clearly reflected in your answer.

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12 critical thinking interview questions and scenarios with sample answers  .

As a job applicant, you can expect critical thinking interview questions and you must be prepared with logical answers. Matt Plummer, writing for the  Harvard Business Review,  cites one survey of nearly 64,000 managers who felt “critical thinking is the number one soft skill” managers feel new applicants are lacking.

Critical-thinking skills are what enable you to use reasoning to reach logical conclusions when dealing with problem-solving, conflicts, and contributing to a group effort. Interviewers typically evaluate applicants’ critical thinking skills by asking critical thinking interview questions related to the applicant’s on-the-job experience.

Applicants can also expect to react to hypothetical critical thinking scenarios with answers or to create ideas for interview presentation.

While brainteasers and  fun critical thinking interview questions  are popular with some organizations, most prefer to challenge candidates with more complex, job-related critical thinking questions.

• The Ultimate Guide To Critical Thinking
• Is Critical Thinking A Soft Skill Or Hard Skill?
• How To Improve Critical Thinking Skills At Work And Make Better Decisions
• 5 Creative and Critical Thinking Examples In Workplace
• 10 Best Books On Critical Thinking And Problem Solving

12 Common Barriers To Critical Thinking (And How To Overcome Them)

How to promote critical thinking in the workplace.

Table of Contents

Here are 12 critical thinking interview questions examples with answers, or suggested approaches to crafting responses:

1. what does the term “critical thinking” mean to you.

This is a challenging question, because there is no universal consensus on what critical thinking actually is. Critical thinking is best defined by its differentiation between emotion and logic and the ability of the critical thinker to eliminate bias through self-knowledge and avoidance of group thinking.

Sample answer to Question 1:

“I believe critical thinking is arriving at answers and solutions to difficult questions and problems in a methodical way that removes bias and uncovers every aspect of the problem.

“Critical thinking, to me, is the opposite of emotional and biased judgment. It is asking the right questions by always questioning assumptions, using reasoning and logic, and respecting the collaboration process without getting stuck in an echo-chamber of group thinking.”

2. How would you describe your decision-making process?

You can expect this question because decision making and critical thinking are directly related. The interviewer wants to have an understanding of how you make decisions, so answer this question step-by-step, showing how you make thoughtful and smart decisions based on information and data.

Sample answer to Question 2:

“My first step in making a decision is to seek and gather information relating to my decision. I want multiple perspectives and I like to anticipate a variety of possible outcomes.

“Next, I think about how my decision will impact my workgroup and the company. If necessary, and depending on the situation, I often seek a second opinion so that I didn’t miss something I may have overlooked.”

Read More: 25 Valuable Informal Interview Questions and Answers to Learn More About the Job

3. How do you process new ideas and approaches?

This question evaluates your open-mindedness, which is also central to critical thinking. Critical thinkers are not afraid of abandoning traditional methods when something better turns up. Likewise, critical thinkers exercise judgment and evaluate the veracity and reliability of new information.

Sample answer to Question 3:

“I know that new ideas drive innovation in any organization, and I always try to be receptive. If something can be improved, I know that solutions are out there and have probably been tested and evaluated. If those ideas have applicability and potential, I test them on a limited trial basis before recommending they be applied on a large scale.”

4. Describe a time you had to use critical thinking to solve a problem.

Here is where the employer wants to find out if you have actually had to use critical thinking to find a solution to some problem or challenge. This is an ideal way to bring up examples of past accomplishments you have already  documented on your résumé.

How to answer Question 4:

State the problem, and how it may have been an unexpected challenge. What were the obstacles that you overcame with critical-thinking, rather than knee-jerk responses? Describe how effective teamwork and communication made it possible to arrive at a solution.

5. How do you go about completing a task without clear information?

When short-fused deadlines emerge, you often have to make decisions lacking all the information you need. Your response will be evaluated on how you demonstrate resourcefulness and perform well in the face of those limitations.

How to answer Question 5:

Say that you prefer to make decisions after taking in all the facts, but you recognize that sometimes you need to act quickly. Describe how you look critically at all the information available and use your intuition and good judgement to fill in any information gaps.

Describe how you may have relied on similar experiences in the past with successful outcomes. This is also an opportunity to demonstrate that you are not averse to asking for help.

6. If you are faced with multiple projects but only have time to complete three, how do you decide which projects to work on?

This is a way to demonstrate how you can prioritize tasks based on their importance and urgency. Critical thinking helps you distinguish what is important from the routine by applying criteria related to time, effort, and value.

Sample answer Question 6:

“If I was faced with multiple time-sensitive tasks, rather than rushing to complete any one of them, I would list the tasks in a single document according to urgency and deadline. I would farm out the less urgent tasks to subordinates or co-workers.

“Next, from the tasks remaining, I would flag those that are both important and urgent. For those tasks, I would order them based on their importance to the organization, as well as those that could cause damage to the organization if they cannot be completed. That would also include identifying the tasks that have the highest return on investment.

“After that process of elimination, I would choose three tasks that 1) bring the most value to the business, 2) are urgent, and 3) only I can complete.

“I would deal with the tasks that didn’t make the cut by either delegating them or seeking reasonable deadline extensions.”

7. How would you present a new idea or technique to your team?

In jobs that require presenting new concepts or skills to the team, employers want to know how effectively you can share information with others.

How to answer Question 7:

Think about your learning style—visual, audible, kinesthetic, verbal—and find a way to incorporate your style with the way you present information to others. Describe, for example, how presenting information to your team includes an understanding of learning styles and knowing that people can be engaged through a variety of visual presentations.

Provide specific examples of your past successful presentations.

8. How do you respond to opposing viewpoints in your workgroup?

Critical thinkers weigh both sides of any argument. Be prepared to address how you deal with opposing perspectives respectfully and constructively, even when one view is worse than the other.

How to answer question 8:

Demonstrate that you’re always open to a variety of well-meaning perspectives in the workplace. Listening to those opposing viewpoints refines your own opinions, which has the benefit of bringing opposing views to a middle ground.

Think about a time when you and a colleague disagreed on how to proceed on a project. Describe how you listened respectfully to your colleague, presented your case, and factually demonstrated how your approach could ultimately produce the best outcome.

9. How often do you ask co-workers for help?

Self-awareness is an important element of critical thinking. You need to know when to seek help from others when you encounter difficulties or obstacles on a project.

How to answer Question 9:

Your answer should demonstrate a balance between burdening busy co-workers and being stubborn to the point of freezing progress on a project.

Mention that you normally try to avoid asking co-workers for help, since they are busy with their own work.

However, you do recognize that a fresh approach and new eyes can help you overcome obstacles. Mention, too, that you are always ready to help out when asked.

10. How should friction between team members be dealt with?

Conflict resolution is a valuable critical thinking skill. Your ability to work with people who have different values and opinions is the key element in conflict resolution skills. You need to show a proactive, patient, impartial approach to defusing volatile situations.

How to answer Question 10

Mention that workplace disagreements can promote a healthy diversity of opinion. But when those disagreements become personal, they serve no purpose and can fester into grudges and long-term, toxic workplace problems .

Think about a time when you either helped deescalate a conflict or when you observed how your supervisor was successful in handling troublesome co-workers and conflict situations.

Read More: How to Handle Conflict with a Coworker in a Professional Way

11. How would you deal with a situation where a weak link in the team is affecting the quality of performance?

This is one of those critical thinking interview questions that assesses your ability to cope with a particularly sensitive workplace problem and how you tackle it proactively. You need to demonstrate that you don’t shy away from having uncomfortable conversations in a confidential and respectful way.

This is a hypothetical question you can answer either through thoughtful preparation or based on past experience—a group project in a college class, for example.

How to answer Question 11

In a job setting, you could describe how you would cope with a team member who was disrupting the delivery of a project. Your approach would be to consult with your manager in a respectful and confidential way.

Rather than pointing fingers, to offer solutions. You need to identify the cause of the colleague’s poor performance and recommend remedial action, more training or reassignment to a project where the team member could perform better.

12. What would you do if you noticed your supervisor made a mistake?

There could be a time when you will need to correct a mistake of a higher-level employee. Your challenge is to demonstrate critical thinking skills and find a professional way to correct the mistake in an ethical, professional, and polite manner.

How to answer Question 12

Say that your approach would be to meet with the senior employee privately to tactfully and kindly explain the mistake they made. You’ll need evidence and a suggestion on how to correct the problem.

Senior employees will appreciate the private meeting and the chance to consider ways to correct their mistake.

• Critical Thinking vs Problem Solving: What’s the Difference?
• Is Critical Thinking Overrated?  Disadvantages Of Critical Thinking
• 25 In-Demand Jobs That Require Critical Thinking and Problem-Solving Skills
• 11 Principles Of Critical Thinking  

Hiring Manager Wants Me To Meet The Team: Is It A Good Sign?

Jenny Palmer

Founder of Eggcellentwork.com. With over 20 years of experience in HR and various roles in corporate world, Jenny shares tips and advice to help professionals advance in their careers. Her blog is a go-to resource for anyone looking to improve their skills, land their dream job, or make a career change.

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5 Effective Interview Questions to Measure Critical Thinking

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This is part of the Test Partnership interview questions series to help get the highest quality candidates.

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Lead consultant at Test Partnership, Ben Schwencke , explains why Critical Thinking is worth measuring.

Effective critical thinking is an essential cognitive ability in today's fast-paced and complex business environment. Employers are looking for candidates who can analyse information, identify patterns, and make sound decisions based on evidence and logical reasoning. As a result, measuring critical thinking has become an important part of the hiring process.

While cognitive ability tests are effective, interviews remain an essential part of the hiring process, providing valuable insights into a candidate's critical thinking skills.

To measure critical thinking effectively during interviews, employers need to ask the right questions. This article will explore five effective interview questions that can help measure critical thinking skills in candidates. Each question is designed to assess a different aspect of critical thinking, such as problem-solving, decision-making, and creativity. In this article, we will provide five effective questions to measure critical thinking in interviews, along with advice on what constitutes a strong / weak answer.

How do you approach problems that have no clear solution or path forward?

Would showcase the candidate's ability to use critical thinking to approach complex problems. The candidate should be able to demonstrate their ability to break down a problem into smaller parts, identify potential solutions, and weigh different factors to arrive at a decision. Additionally, a strong answer should showcase the candidate's ability to adapt to new information and adjust their approach as needed.

Might lack structure or clarity. The candidate might struggle to articulate a clear approach to problem-solving, or they may provide vague or generic examples that don't showcase their ability to think critically. Additionally, a weak answer might lack concrete details or evidence to support the candidate's claims, suggesting that they may not have a strong track record of using critical thinking to solve complex problems. Finally, a weak answer might show an inability to adapt to new information or adjust their approach, suggesting that the candidate may struggle to work effectively in a dynamic or changing environment.

• 1. How do you break down the problem into smaller, more manageable parts?
• 2. What factors do you consider when evaluating potential solutions?
• 3. How do you prioritize and weigh different factors when making a decision?

How do you prioritize competing demands or conflicting goals when making decisions?

Would demonstrate the candidate's ability to use critical thinking to evaluate complex situations with conflicting demands or goals. The candidate should be able to articulate a clear approach to decision-making, including the factors they consider and how they weigh the importance of each factor. Additionally, a strong answer should showcase the candidate's ability to make data-driven decisions based on a thoughtful and strategic analysis of the situation.

• 1. What factors do you consider when evaluating competing demands or goals?
• 2. How do you weigh the importance of each factor?
• 3. Can you provide an example of a time when you had to make a decision with competing demands or goals? How did you arrive at a decision?

Can you walk me through a decision you made that involved weighing different options and their potential consequences?

Would showcase the candidate's ability to use critical thinking to evaluate complex situations and make data-driven decisions. The candidate should be able to articulate a clear approach to decision-making, including the factors they consider and how they weigh the potential benefits and drawbacks of each option. Additionally, a strong answer should demonstrate the candidate's ability to analyse outcomes and reflect on their decisions, including whether they feel they made the right choice and what they would do differently in the future.

Might lack structure or clarity. The candidate might struggle to articulate a clear approach to decision-making, or they may provide vague or generic examples that don't showcase their ability to think critically. Additionally, a weak answer might lack concrete details or evidence to support the candidate's claims, suggesting that they may not have a strong track record of using critical thinking to evaluate complex situations. Finally, a weak answer might show an inability to analyse outcomes or reflect on decisions, suggesting that the candidate may struggle to learn from past experiences and improve their decision-making skills over time.

• 1. What factors did you consider when evaluating each option?
• 2. How did you weigh the potential benefits and drawbacks of each option?
• 3. Can you discuss the outcome of the decision and whether you feel it was the right one?

How do you handle situations where there is no clear precedent or established process to follow?

Would demonstrate the candidate's ability to think critically and adapt to new and challenging situations. The candidate should be able to articulate a clear approach to problem-solving, including how they gather information, evaluate potential solutions, and make data-driven decisions. Additionally, a strong answer should showcase the candidate's ability to think creatively and outside the box, as critical thinking often involves finding new and innovative solutions to complex problems.

Might lack structure or clarity. The candidate might struggle to articulate a clear approach to problem-solving, or they may provide vague or generic examples that don't showcase their ability to think critically. Additionally, a weak answer might lack concrete details or evidence to support the candidate's claims, suggesting that they may not have a strong track record of adapting to new and challenging situations. Finally, a weak answer might show an inability to think creatively or outside the box, suggesting that the candidate may struggle to find new and innovative solutions to complex problems.

• 1. How do you go about gathering information and assessing the situation?
• 2. What factors do you consider when determining the best course of action?
• 3. Can you provide an example of a time when you had to make a decision without a clear precedent or established process? How did you approach the situation?

How do you ensure that your decision-making process is objective and data-driven?

Would demonstrate the candidate's ability to use critical thinking to make objective and data-driven decisions. The candidate should be able to articulate a clear approach to decision-making, including the sources of information they use and how they weigh conflicting data points. Additionally, a strong answer should showcase the candidate's ability to use data and analysis to inform their decision-making, rather than relying solely on intuition or personal biases.

Might lack structure or clarity. The candidate might struggle to articulate a clear approach to decision-making, or they may provide vague or generic examples that don't showcase their ability to think critically. Additionally, a weak answer might lack concrete details or evidence to support the candidate's claims, suggesting that they may not have a strong track record of using data and analysis to inform their decision-making. Finally, a weak answer might show an inability to weigh conflicting data points or make objective decisions, suggesting that the candidate may struggle to make effective decisions in a high-pressure or dynamic environment.

• 1. What sources of information do you use when making decisions?
• 2. How do you weigh conflicting information or data points?
• 3. Can you provide an example of a time when you made a decision based on data and analysis?

Limitations of interview questions for Critical Thinking

As a cognitive ability, critical thinking is sub-optimally measured using interviews. Many different factors can influence interview performance, many of which are behavioural and interpersonal in nature. Consequently, a skilled interviewee could easily convince an interviewer that they have strong critical thinking skills, but in reality, they are just charismatic. Instead, as with other aptitudes, cognitive ability tests should be used to assess critical thinking, providing a less biased and more reliable estimate of a candidate’s critical thinking.

Test Partnership's critical thinking test is the ideal assessment of critical thinking in the workplace. Research shows that aptitude tests, including critical thinking tests, rank among the most powerful predictors of performance known, making them invaluable recruitment tools. Our critical thinking test, in particular, allows you to capture this essential capability, without the need for extensive interviewing. For more information on our critical thinking test, please contact us directly or register for a free trial.

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85 Critical Thinking Questions to Carefully Examine Any Information

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The ability to think critically will often determine your success in life.

Let’s face it. Every day, we are bombarded by news, social media updates, and an avalanche of information. If you take all of this at face value, it’s easy to be deceived, misled or ripped off.

That’s why it’s important to  develop a mindset that focuses on critical thinking . This is a skill that needs to be developed in the classroom. But it’s also a valuable life skill.

With that in mind, the following post will share 85 critical thinking questions you can use to increase your awareness about different problems by carefully examining available information. 

Let’s get started…

Table of Contents

What Are Critical Thinking Questions?

Critical thinking questions are inquiries that help you think rationally and clearly by understanding the link between different facts or ideas. These questions create a seemingly endless learning process that lets you critique, evaluate, and develop a depth of knowledge about a given subject. Moreover, you get to reinforce your viewpoints or see things in a new way.

We make decisions every day, whether at work or home. Adopting logical, rational, and practical approaches in addressing various issues requiring critical thinking is essential in decision-making. Therefore, before arriving at a decision, always ask yourself relevant questions and carefully analyze the matter’s pros and cons.

Critical Thinking Questions When in an Argument

When you make an argument using a critical thinking approach, you focus on justified claims that are valid and based on evidence. It helps one establish a strong argument.

• Do I disagree with the other person? Might the person I'm arguing with be misinformed on what they are saying?
• Would I be comfortable saying what I am telling him/her if I was in front of a group of people? 
• What would happen if I lose this argument? Is engaging in this argument worth my time and energy? How will I feel if I lose?
• Is there room for ambiguity or misinterpretation? Are we arguing because I didn't make my point explicit? Should I take my time to understand his school of thought?
• Do I need some rest before saying something? Am I arguing because of other reasons other than the issues at hand? Do I need to take some time and cool down?

• Is it more important that I’m right? Am I trying to ask to prove an unnecessary point?
• Is this argument inductive, deductive, or abductive? Is it a weak or strong argument that I need to engage in? Is it compelling or sound? 
• Is my opponent sincere? Given that they are wrong, are they willing to admit that they are wrong? Can they depend on available evidence, wherever it leads?
• Are my opponents only trying to shift their burden to me? What is the best way to prove them wrong without making them feel bad?
• Are the people I'm arguing with only interested in winning, or are they trying to pass some information across and help me discover the truth?

Critical Thinking Questions When Reading a Book 

When you read a book, you probably ask yourself many “why” questions. Why is this a problem? Why did the character say that? Why is this important? The most challenging part of reading a book is assessing the information you are reading. These questions can help.

• If I learn only two things from this book, what will they be? How will they help me? How will I apply them in my daily life?
• What message are the authors trying to pass across? Are they making suggestions or providing evidence for their arguments?
• Given that almost every book is about solving problems, what is the most prevalent issue that the author is trying to solve?
• What is the author’s writing style? What strategy or master plan does the author employ to convey his/her main ideas throughout the book?
• Do I have background information about the book’s topic? If so, how is what the author is saying different from what I already know?
• What didn’t I understand from the book? Should I re-read the book to understand everything the writer is trying to convey?
• Which sections of the book do I love the most, and why? Generally, do I like this book? Should I look for more books that are written by the same author?
• If I had a chance to meet this book’s author, what questions would I ask him/her? What would I tell the writer about the book? Is it a great book worth recommending to your friends and family members?
• Who are the main characters of the book? If there is only one main character, what overarching goal does the character accomplish?
• In what ways did the protagonist change from the start of the book to the end? What caused the changes? Was the protagonist reckless in some ways? Which ways?

Critical Thinking Questions to Spot a Scam

Asking questions when you feel that a fraud or a scam is being presented to you is a good way to stretch your critical thinking muscles. Are you being emailed or messaged by a stranger? Or maybe there are other red flags you are unsure about. If so, ask these questions.

• Does it seem to be too good to be true? Is this stranger pushy or trying to lure me into making a poor decision?
• When trying out online dating: Is my new “friend” professing strong feelings towards me although we’ve only interacted for a few hours?
• Why is a stranger calling me to ask about my Social Security Number (SSN), personal contact information, or bank details while claiming they are from the bank or a phone company? 
• When buying products online, why does the seller ask me to pay for goods using an insecure payment option like Bitcoin or money order?
• Does the email I have received have any spelling or grammatical errors? Is the language used overly formal or informal?
• If I do a quick search about the exact words of the email I received, does Google indicate it's a fraud or scam?
• Why should a stranger manipulate me using obvious questions like “Would you want to be rich or poor?” While they already know the answer?
• Is the email asking me to download an attachment? Or click a link to some insecure website? 
• Is the person trying to make me feel selfish or guilty for not sending them money, whether for a donation or buying a product? 
• Is the stranger portraying a sense of urgency and using pressure tactics? Are they telling me that their family member needs urgent medical attention?

Critical Thinking Questions About Your Life

It can also help to ask yourself a few critical thinking questions about your life. This way, you can gather basic information and uncover solutions to problems you might not have otherwise thought of.

• Where do I wish to be in a few years, probably two, three, or five years? What short-term and long-term goals should I set?
• What have I achieved so far from the time I set my previous goals? What should I be grateful for?
• Do I have any values that guide me in life? If so, what are these values? Am I always true to these values?
• Am I always worried about what people around me think? Can I act independently without the need to meet social expectations?
• What should people say about me at my funeral? Would they talk about how good I made them feel or how rich and flashy I was?
• If I wasn't afraid of anyone or anything, what would I have done? What if I didn't have any fear in me?
• If today was my last day, what extraordinary thing would I do? Can I do it right now?
• What should I do with the things that matter the most to me? 
• What things will make the greatest difference in my future life if I take action now?
• How should I react when I feel unwanted by the people I love the most? Should I tell them?

Critical Thinking Questions for a Debate or Discussion

When you are in the middle of a debate or discussion, you need to know that what you are saying is fact, have evidence to support your claim, and position yourself as an expert in what you are saying. Here are some critical thinking questions to ask when you are in a debate or discussion.

• Is there fairness in this discussion? Is the moderator supporting one side? Do they want to make one side look stupid or wrong? 
• What is the aim of this discussion? Is there a major problem that needs to be solved? If so, how can I help solve it?
• Who are the people affected by this discussion? If they were here, what would they say?
• Do my views on this discussion matter? If I raise my point, will I be redundant?
• What am I supposed to learn from this debate, and how can I use what I have learned in my daily life?
• Does the audience seem to be biased towards one side? Are they booing one side? What can I do even if it's our opponents being booed?
• Who are the discussion panel members? What views have they held about this kind of discussion or any other related discussions in the past?
• How can I make my point without being ambiguous? Before I speak, should I take down some notes to avoid any confusion during my speech?
• Am I ready to apologize if I make a mistake during the discussion? If so, what are the limits?
• What information does my team, or I need before this discussion? 

Critical Thinking Questions About Lying

Admitting when you are wrong, choosing not to cheat, and sharing constructive feedback are all ways to show your honesty. Here are some critical thinking skills to ask regarding lying.

• Will the lie hurt those I am telling, or will it help them? What if being honest might cause my friend unnecessary pain?
• Should I be the one telling this person a lie, or I let someone else do it? 
• Will I be the one hurt if I tell this lie? Will my friend feel I am a betrayer? Will it affect our friendship?
• Do they answer my questions in detail, or are they always trying to ignore and dodge the main problem?
• What if I ask these people the same question using different terms and wording? Will they give me the same response?
• Did the tone of my friend suddenly change after I asked him/her this question? Do they sound louder, faster, or slower compared to how they usually speak?
• Does this person have something to gain by lying to me? What is their motive?
• Does this person take a sudden pause or hesitate more than usual when responding to my question?
• When I look at these people's faces, do their facial expressions match what they say?
• Should I believe this person or not? What are my intuitions? Does it look like they are telling the truth?
• Do they blink like other days when I ask them questions? Are they always trying to avoid direct eye contact?
• Why do they seem uncomfortable when it’s just a normal conversation?  

Critical Thinking Questions When Presented With a Claim

Critical thinking is much more than just evaluating whether a claim is true or not. It also means a critical thinker reflects on what follows from true claims.

• What does this claim mean, and what are its implications? What if it's a false claim?
• Which of my morals, values, or beliefs do I have to give up to accept this claim?
• Do professionals in this field agree or disagree with the claim that has been made?
• Do they have evidence to back their claim? Which is the most robust evidence to support the claim?
• What argument can I come up with to refute this claim? Or what is the best view that can support this claim?
• Who is the primary source of the claim being made? Is the basis of the claim reliable?
• Is it a claim, or it's just an opinion?
• Is the claim likely to be 100% false, true, or partially true?
• Am I allowed to refute the claim and table my evidence, or is it one-sided?

Critical Thinking Interview Questions

Critical thinking skills are valuable in any industry or field and for almost all roles. During a job interview, you will be asked questions so the potential employer can assess your skills and see how you use logic. Your critical thinking ability is just one vital part that can play into your professional development.

• Is there a time you had to convince someone to use an alternate approach to solve a problem?
• Have you ever had to make a difficult decision quickly?
• How would you handle a situation where your supervisor handled something wrong or made a mistake?
• What is one of the most difficult decisions you have ever had to make at work?
• How would you solve a disagreement between coworkers when approaching a project?
• Can you describe a time when you anticipated a problem ahead of time and took the appropriate steps to stop the problem from becoming an issue?
• If you discover a cheaper way to do something or a better solution to a problem and try to explain it to your supervisor, but they don’t understand, what do you do?

Critical Thinking Questions for Kids

We can’t leave the kids out either. Critical thinking questions for kids get them thinking and talking. It also allows a parent to get to know their child better.

• How many grains of sand do you think are on the beach?
• What would happen if it stopped raining?
• Do you think there is life on other planets?
• Should children be able to set their own bedtimes?
• How would you describe what a tree looks like without saying green or leaves?
• Can you name five different emotions?
• Can you talk for five minutes without uttering “um?”

What Are the Basic Principles of Critical Thinking?

Your critical thinking skills involve gathering complete information, understanding and defining terms, questioning the methods by which we get facts, questioning the conclusions, and looking for hidden assumptions and biases.

Additionally, we can’t expect to find all of the answers, and we need to take the time to examine the big picture of it all.

Here are the basic principles:

• Disposition: Someone with critical thinking skills is often skeptical, open-minded, and practices fair-mindedness. They can look at different viewpoints and change positions if the evidence and reason lead them to do so.
• Criteria: In order to think critically, one must also apply criteria. Certain conditions must be met before someone believes in something. The information needs to be from credible sources.
• Argument: An argument is simply a statement or proposition that is shown with supporting evidence. When you use your critical thinking skills, you identify, evaluate, and construct your argument.
• Reasoning: With critical thinking comes reasoning. You must examine logical relationships among the statements being made.
• Point of View: Critical thinkers can see things from different perspectives and different points of view.

What Are Good Analysis Questions?

Analysis is a part of critical thinking that allows you to examine something carefully. Someone with analytical skills can examine the information presented, understand what that information means, and then properly explain that information to others. Analysis in critical thinking provides more clarity on the information you process.

When analyzing, you may ask yourself, “how do I know this,” how would I solve this problem,” and “why does it matter?”

Why Is Critical Thinking an Important Skill?

Critical thinking skills allow you to express thoughts, ideas, and beliefs in a better way. It also leads to improved communication while allowing others to understand you better. Critical thinking fosters creativity and encourages out-of-the-box thinking. This is a skill that can be applied to many different areas of your life.

For example, knowing the answers to critical thinking questions for a job interview will better prepare you for the interview. Many employers, during questioning, are likely to ask you critical thinking questions to assess if you have the ability to evaluate information effectively so you can make more informed decisions.

Final Thoughts on Critical Thinking Questions

Although it's common to get torn between making two or more choices, nobody wants to make the wrong decision. The only thing you can do to avoid this is use critical thinking questions to examine your situation. The answers to these questions will help you make informed decisions and help you comprehend crucial matters in your life. 

Want to learn more about critical thinking and decision-making using a real-life example? Here is  how Jeff Bezos uses critical thinking  to make some of the most challenging life decisions.

Finally, if you want to ask better questions, then watch this short, 20-minute course to learn how to have a great conversation with virtually anyone .

Top 20 Logical Thinking Interview Questions & Answers

Master your responses to Logical Thinking related interview questions with our example questions and answers. Boost your chances of landing the job by learning how to effectively communicate your Logical Thinking capabilities.

Logical thinking is a fundamental skill that underpins many aspects of professional and personal success. It’s the ability to analyze problems, identify patterns, and make reasoned decisions. Whether you’re applying for a job that requires technical expertise or one where strategic planning is key, demonstrating your logical thinking prowess can be a significant differentiator in the interview process.

To help you prepare for questions that probe your logical capabilities, this article will delve into common interview scenarios designed to test your critical thinking skills. We’ll provide insight into what employers are looking for when they ask about logical thinking, along with strategies for crafting responses that highlight your analytical acumen.

Common Logical Thinking Interview Questions

1. how would you approach solving a problem where data contradicts your initial hypothesis.

Flexibility in thought and a commitment to evidence-based solutions are highly valued traits in a candidate. When faced with data that conflicts with an initial hypothesis, it’s important to demonstrate the ability to pivot and adapt in light of new information. This ability is essential for roles that demand critical thinking and innovation, as clinging to a disproven hypothesis can lead to ineffective strategies and a waste of resources.

To respond effectively, outline a systematic approach: Begin by re-evaluating the initial hypothesis and the data gathered, ensuring there are no errors in collection or analysis. Discuss the importance of remaining open to alternative explanations and the value of iterative testing. Emphasize the willingness to consult with colleagues or subject matter experts to gain different perspectives. Lastly, express a readiness to develop and test a new hypothesis that aligns with the available data, showcasing a logical and methodical mindset.

Example: “ When faced with data contradicting my initial hypothesis, my first step would be to conduct a thorough review of both the hypothesis and the data collection process. I would scrutinize the methodology for potential biases or errors, and re-examine the data analysis techniques used to ensure accuracy. This critical evaluation often reveals whether the discrepancy is due to a flaw in the hypothesis or in the data handling.

If the hypothesis is still viable after a rigorous review, I would then explore alternative explanations and engage in iterative testing. This involves formulating additional hypotheses that could account for the observed data and systematically evaluating each one. Collaboration with colleagues is essential during this phase to incorporate diverse insights and challenge my own biases. Should new patterns emerge, I would refine or pivot the hypothesis accordingly, demonstrating adaptability and a commitment to following the evidence where it leads.”

2. Describe a scenario in which you used deductive reasoning to make a decision.

For roles that require problem-solving and critical thinking, deductive reasoning is a key skill. This type of reasoning allows you to logically deduce the outcome of a situation based on a set of given premises. It is a test of mental agility and analytical skills, determining if you can move from the general to the specific effectively.

When responding, select a clear example where you started with a general rule or principle and applied it to a specific case to reach a logical conclusion. Outline the premises of your reasoning, the thought process you followed, and the outcome that resulted. Ensure that your example demonstrates a structured approach to decision-making and reflects your ability to use deductive reasoning in a practical context. Remember to articulate the situation succinctly, highlighting your analytical capabilities and decision-making prowess without becoming bogged down in unnecessary details.

Example: “ In a project that required optimizing a production process, I applied deductive reasoning to identify the root cause of a recurring bottleneck. The general principle was that if a machine operates beyond its capacity, then it will become a bottleneck. Upon analyzing the production data, I deduced that Machine X was consistently reaching capacity while others were underutilized.

With this premise, I hypothesized that redistributing the workload could alleviate the bottleneck. I implemented a trial where tasks were reallocated according to machine capabilities. This resulted in a smoother process flow and increased overall efficiency. The outcome validated the initial deduction, demonstrating that a logical, principle-based approach to problem-solving could effectively enhance operational performance.”

3. What strategies do you employ when faced with a complex problem lacking clear direction?

In roles where complex problem-solving is routine, demonstrating a structured approach to untangling intricate issues is crucial. The ability to remain composed and methodical when a clear path isn’t immediately evident reflects your proficiency in critical thinking and your potential to contribute to informed decision-making processes.

When responding to this question, focus on outlining a clear strategy that you typically follow. Mention how you break down the problem into smaller, more manageable parts, or how you gather and analyze relevant data to inform your approach. You might also discuss the importance of seeking diverse perspectives and expertise when necessary, as well as your willingness to pivot and adapt your strategy based on new information. It’s important to convey that your methods are not rigid but are instead flexible and responsive to the problem’s unique parameters.

Example: “ When confronted with a complex problem that lacks clear direction, my initial strategy is to deconstruct the issue into smaller, more digestible components. This segmentation allows for a focused analysis of each part, making the overall problem less daunting and more approachable. I prioritize these segments based on their potential impact and the feasibility of addressing them. Concurrently, I gather relevant data and perform a thorough analysis to inform my understanding of the problem space. This data-driven approach ensures that any subsequent hypothesis or solution is rooted in empirical evidence, which increases the likelihood of effectiveness.

In addition to breaking down the problem and analyzing data, I actively seek out diverse perspectives, recognizing that collaborative input can unveil novel solutions and expose blind spots in my own reasoning. This multidisciplinary approach enriches the problem-solving process with varied expertise and insights. Finally, I maintain an adaptive mindset, prepared to pivot strategies in light of new information or changing circumstances. By remaining agile, I ensure that the problem-solving approach is tailored to the evolving nature of the problem, which is crucial for navigating complex issues without clear direction.”

4. In what ways have you applied Occam’s Razor principle in real-life situations?

Understanding and applying Occam’s Razor can be a significant asset in problem-solving. This principle suggests that the simplest explanation is usually the correct one, and it is an essential tool for clear and efficient problem-solving. By inquiring about your use of Occam’s Razor, the focus is on your ability to cut through complexity and avoid unnecessary complications in your thought process.

When responding to this question, reflect on scenarios where you faced multiple explanations or solutions and chose the simplest one that still addressed the core issue. Discuss the situation, the options you considered, the rationale behind selecting the simplest approach, and the outcome. Be sure to emphasize your thought process and highlight the benefits of the chosen solution, such as saving time, resources, or reducing confusion among team members.

Example: “ In applying Occam’s Razor, I once encountered a project with a perplexing performance issue. The software had several potential culprits: a memory leak, inefficient database queries, or an overburdened server. After preliminary analysis, I resisted the temptation to overhaul the system or dive into the most complex theory. Instead, I hypothesized that optimizing the most frequently run queries could yield the most significant performance gains. This approach was the simplest and required the least amount of change to the existing system. By refining those queries, performance improved markedly, validating the principle that the simplest solution is often correct.

Another instance involved troubleshooting intermittent network outages affecting our operations. Theories ranged from hardware failure to software bugs or even external security breaches. Applying Occam’s Razor, I focused first on the most straightforward possibility—hardware issues. A systematic check revealed that a single faulty router was causing the outages. Replacing it resolved the problem without the need for extensive investigations into the other more complex and less likely scenarios. This not only saved time and resources but also minimized downtime, demonstrating the efficacy of Occam’s Razor in practical problem-solving.”

5. Can you provide an example of how you’ve utilized inductive reasoning in your professional experience?

Inductive reasoning is a particular form of logic where you infer general principles from specific observations. This skill is vital in roles that require pattern recognition, hypothesis formation, or trend prediction. The ability to learn from experience and apply that knowledge to new situations is a key component in problem-solving and strategic planning.

When responding to this question, you should reflect on a scenario where you observed specific details or patterns and derived a general rule or theory based on those observations. Explain the situation, the data or behavior you observed, the conclusion you reached, and how you applied this conclusion to achieve a successful outcome. Be sure to articulate the thought process that led you from observation to action, showcasing your ability to think critically and adaptively.

Example: “ In a project aimed at optimizing operational efficiency, I observed a recurring pattern where certain types of service requests had a higher incidence of delays. By analyzing the specific characteristics of these requests, I recognized they shared common variables such as the time of submission and the complexity of the task. Utilizing inductive reasoning, I hypothesized that the processing bottleneck was due to a combination of peak submission times and the allocation of insufficient resources to complex tasks.

With this hypothesis in mind, I proposed a restructuring of the workflow that included time-based triage and dynamic resource allocation. The implementation of these changes led to a significant reduction in turnaround times for the identified service requests. This outcome not only validated the hypothesis but also underscored the effectiveness of inductive reasoning in identifying and solving operational inefficiencies.”

6. Detail a time when you had to distinguish between correlation and causation in your work.

Discerning patterns and understanding the relationships between events or data points is a critical skill for effective decision-making. The ability to distinguish between correlation and causation is pivotal for making informed decisions that are based on sound reasoning rather than assumptions.

When responding to this question, provide a clear example from your professional experience where you encountered two or more factors that were interconnected. Explain the process you used to analyze the data or situation, including the tools or methods you employed to determine whether the relationship was one of correlation or causation. Emphasize the outcome of your analysis and the subsequent actions you took, ensuring to highlight the thought process that led you to your conclusion and the impact it had on the work or business decision.

Example: “ In a project analyzing customer behavior, I observed a strong correlation between the use of a specific feature in our software and high customer satisfaction scores. Initially, it appeared that the feature’s usage was driving satisfaction, but I recognized the need to establish causation to inform our product development strategy accurately.

To dissect this relationship, I employed a combination of A/B testing and regression analysis. The A/B test involved creating two user groups where one had enhanced access to the feature while the other group’s access remained unchanged. Simultaneously, regression analysis was used to control for confounding variables that could influence satisfaction scores, such as user demographics and usage patterns. The results from the A/B test showed no significant difference in satisfaction between the two groups, suggesting that while usage of the feature and satisfaction were correlated, the feature itself wasn’t the cause of increased satisfaction.

This analysis prompted a shift in focus towards other potential drivers of satisfaction, ultimately leading to a more targeted approach in our product enhancements and marketing efforts. The outcome was a more effective allocation of resources and an improvement in overall customer satisfaction, demonstrating the critical importance of distinguishing between correlation and causation in data-driven decision-making.”

7. What is your process for validating assumptions before making a critical decision?

When discussing how you validate assumptions, it’s important to show that you have a structured and analytical approach to decision-making. This involves gathering data, evaluating evidence, and considering alternative perspectives to ensure that decisions are not based on unverified beliefs or biases.

When responding, outline a clear, step-by-step approach that demonstrates your due diligence. You might start by explaining how you identify assumptions, then discuss the methods you use to test these assumptions, such as seeking out empirical data, consulting with knowledgeable colleagues, or running pilot programs. Articulate how you weigh the validity of different sources of information and how you pivot your strategy if an assumption proves incorrect. Emphasize your commitment to continuous learning and adaptation, showing that your decision-making process is both rigorous and flexible.

Example: “ To validate assumptions before making a critical decision, I start by clearly identifying each assumption and categorizing them based on their impact on the decision-making process. I then prioritize the assumptions for validation based on their potential to alter the outcome. For each assumption, I seek empirical data, utilizing both quantitative and qualitative research methods to gather evidence. This may involve analyzing existing data sets, conducting surveys, or engaging in targeted experiments.

Once I’ve collected data, I critically assess its reliability and relevance, considering the source’s credibility and the data’s alignment with the context of the decision. If an assumption is contradicted by the data, I explore alternative scenarios and adjust my decision framework accordingly. This iterative process ensures that my decisions are grounded in reality and informed by a robust analysis of the available evidence. It’s a dynamic approach that allows for adjustments as new information emerges, exemplifying my commitment to a rigorous yet adaptable decision-making process.”

8. Share an instance where you identified a logical fallacy in a team member’s argument and how you addressed it.

Spotting flaws in logic and addressing them constructively is a valuable skill in any professional environment. This question delves into your critical thinking abilities, your approach to problem-solving, and your interpersonal skills when it comes to correcting a colleague without causing offense or discord.

When responding, it’s important to highlight your attention to detail and commitment to accuracy while demonstrating empathy and respect for your colleague’s perspective. Begin by describing the situation and the significance of the logical fallacy that was identified. Explain the steps you took to address the issue, focusing on your communication style and how you helped guide the team member towards a more logical conclusion. Emphasize the outcome, ideally showcasing a positive resolution that led to a more effective team decision-making process.

Example: “ In a recent strategic planning session, a team member argued that because our most successful product had always been the market leader, we should continue the same marketing strategy without considering recent shifts in consumer behavior. This was a clear example of the appeal to tradition fallacy, where the assumption is that something is better or correct simply because it is older or traditional.

I addressed this by first acknowledging the past success of our marketing strategies to validate their perspective. Then, I gently introduced current market research data that indicated changing consumer preferences, which suggested that our traditional approach might not yield the same results moving forward. By focusing on empirical evidence and framing it as an opportunity for innovation rather than a critique of past methods, I encouraged a collaborative reassessment of our strategy. This approach facilitated a productive dialogue that ultimately led to the adaptation of our marketing plan, aligning it with contemporary trends and resulting in sustained market leadership.”

9. When confronted with multiple solutions, how do you determine the most effective path forward?

Analyzing various solutions to a problem and selecting the one that maximizes efficiency and outcomes is a key aspect of effective decision-making. This question delves into your problem-solving methodology and your ability to prioritize, weigh trade-offs, and foresee potential outcomes.

When responding, outline your decision-making process clearly. Begin by explaining how you gather and assess information, mentioning any analytical tools or frameworks you use, such as SWOT analysis or decision trees. Discuss how you consider the impact on stakeholders, resources, and timelines. Provide examples from your experience where you have successfully navigated complex decisions, highlighting the outcomes and what you learned from the process. Show that you are methodical and can remain objective, yet flexible when circumstances change.

Example: “ When confronted with multiple solutions, my approach is to first establish a clear understanding of the problem and the desired outcomes. I employ a combination of analytical tools such as decision trees, which help visualize the paths and potential consequences, and a SWOT analysis to evaluate the strengths, weaknesses, opportunities, and threats associated with each option. This structured analysis allows for a comprehensive comparison of the solutions based on quantifiable data and strategic fit.

I then weigh the potential impact on stakeholders, considering both short-term and long-term implications, while also assessing resource allocation and adherence to project timelines. In a recent complex project, I utilized this method to identify a solution that, while not the most immediate in terms of short-term gains, offered substantial long-term benefits with manageable risks. This decision resulted in a more sustainable and scalable outcome, reinforcing the importance of a balanced and forward-looking approach. My decision-making process is rooted in objectivity, but I remain adaptable, ready to pivot strategies in response to evolving situations or new information.”

10. Illustrate how you handle situations where logic and emotion are at odds in decision-making.

In moments where rational thought clashes with emotional response, a delicate balance is required. Such situations demand decisions made with clarity and without bias, yet with an understanding of the human element involved. It highlights your emotional intelligence, critical thinking skills, and your approach to problem-solving in complex scenarios.

To respond effectively, candidates should recount a specific instance where they faced such a conflict. They should describe the situation, the logical and emotional components involved, and the steps they took to reach a resolution. It’s crucial to articulate the thought process behind the final decision, showcasing the ability to weigh both logical outcomes and emotional impacts. The response should demonstrate the candidate’s capacity for thoughtful reflection and the integration of both analytical and empathetic perspectives.

Example: “ In one instance, I was confronted with a decision that had significant emotional weight due to its potential impact on a team member’s well-being, yet logically, the alternative option promised a more favorable outcome for the project’s success. The logical path suggested reallocating resources from an area that was underperforming, but this meant reassigning a dedicated team member who had invested considerable effort, albeit with limited success.

To navigate this conflict, I first acknowledged the emotional investment and the potential for morale implications. I then conducted a thorough analysis of the situation, examining data to assess the potential gains against the emotional cost. After careful consideration, I initiated a transparent dialogue with the involved parties, explaining the logical reasoning and the necessity for change while also expressing empathy for the emotional aspects. The resolution came through a collaborative approach, where we found a compromise that maintained the project’s integrity and addressed the team member’s concerns, ultimately reinforcing trust and respect within the team. This experience underscored the importance of balancing logical decision-making with emotional intelligence, ensuring that outcomes are both effective and considerate of the people involved.”

11. Outline a method you use to prioritize tasks when all appear equally important.

Prioritization methods are crucial for efficiently allocating time and resources, even under pressure. By asking about these methods, the focus is on your ability to analyze tasks, weigh their potential impacts, and make strategic decisions.

When responding to this question, describe a specific prioritization framework or strategy you use, such as the Eisenhower Matrix, which separates tasks into categories based on urgency and importance. Explain how you assess each task’s value, deadline, and resources required. Offer an example of a time when you successfully prioritized tasks, emphasizing your flexibility and ability to maintain productivity without sacrificing quality. Make it clear that your approach is both systematic and adaptable, ensuring that you remain focused on achieving key objectives while being prepared to re-evaluate priorities as situations evolve.

Example: “ To prioritize tasks that initially seem equally important, I employ the Eisenhower Matrix, which helps me distinguish between urgency and importance. I begin by assessing the value each task adds to the overarching goals, considering factors such as potential impact and alignment with strategic objectives. Deadlines are then factored in to identify which tasks are time-sensitive, and I evaluate the resources required to ensure that the necessary support is available for execution.

Recently, I was faced with a cluster of critical tasks that demanded immediate attention. I applied the matrix and identified two tasks that were both urgent and important, directly affecting key project milestones. I prioritized these for immediate action. The remaining tasks, while important, were less time-sensitive, allowing me to schedule them appropriately without compromising the quality of work. This systematic yet flexible approach ensures that I maintain productivity and adapt to evolving priorities, consistently delivering results that align with core objectives.”

12. Recall a complex project where you had to apply sequential logic; what was your strategy?

Applying sequential logic to complex projects allows for a structured and methodical approach, ensuring that each step builds upon the previous one. This question determines your ability to break down complex tasks into manageable units and foresee potential challenges.

To respond, outline a specific project where you had to employ sequential logic. Detail the steps you took to analyze the situation, how you identified the necessary sequence of actions, and the tools or methodologies you used to keep the project on track. Highlight your ability to think critically, anticipate obstacles, and adapt your strategy when necessary. Providing concrete examples of how your logical approach directly contributed to the project’s success will demonstrate your proficiency in this area.

Example: “ In a complex project involving the integration of a new software system with existing legacy systems, I applied sequential logic to ensure a smooth transition and minimal downtime. My strategy began with a thorough analysis of the dependencies and interactions between the systems. I identified the critical paths and created a detailed flowchart that outlined the sequence of steps required for integration, including data migration, system testing, and user training.

To keep the project on track, I utilized a combination of project management tools and logical frameworks, such as decision trees to anticipate potential issues and Gantt charts to visualize the timeline. I iteratively reviewed and adjusted the sequence as the project progressed, which allowed for flexibility in response to unforeseen challenges. This logical approach not only facilitated a successful integration but also ensured that all stakeholders were informed and prepared for each phase of the project.”

13. How do you assess the validity of information sources when conducting research?

Discerning reliable information from the unreliable is particularly important when conducting research that informs critical decisions or projects. This question delves into your critical thinking skills, your approach to research methodology, and your capacity to recognize bias and authority in the information you utilize.

When responding, a candidate should outline a systematic approach to evaluating sources, perhaps referencing established criteria such as the author’s expertise, the publication’s reputation, the date of the information, and the presence of citations or supporting evidence. It’s beneficial to mention cross-referencing data with multiple sources and using peer-reviewed materials when possible. Demonstrating a thoughtful and methodical process reassures the interviewer of the candidate’s meticulous nature and commitment to accuracy in their work.

Example: “ When assessing the validity of information sources, I employ a critical evaluation framework that scrutinizes the author’s credentials and expertise in the subject matter, ensuring they are recognized authorities in the field. I then examine the publication’s reputation, prioritizing sources from reputable, peer-reviewed journals or established academic publishers. The currency of the information is also a key factor; I look for the most recent data to ensure relevancy, but also consider the historical context when necessary.

Furthermore, I meticulously check for citations and supporting evidence within the material, as this indicates a rigorous academic standard and enhances credibility. Cross-referencing findings with multiple sources is a crucial step in my process, as it allows me to verify the consistency and reliability of the information. This systematic approach ensures that the research I conduct is grounded in accurate and authoritative data, which is essential for logical and informed decision-making.”

14. Provide an example of how you’ve broken down a ‘wicked problem’ into manageable parts.

Tackling ‘wicked problems’ requires dissecting them into smaller, more manageable components. This not only demonstrates your logical thinking but also your capacity to tackle projects systematically and effectively.

When responding to this question, it’s essential to choose a relevant example that showcases your analytical skills. Describe the problem in clear terms, then detail the steps you took to break it down. Explain how you identified the key components of the issue, prioritized them, and devised a plan to address each part. Highlight any tools or methodologies you used in the process, such as flowcharts, mind maps, or the “divide and conquer” technique. Conclude with the outcome, reflecting on what you learned and how it has shaped your approach to problem-solving in your career.

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15. What techniques do you utilize to forecast potential outcomes of decisions you make?

Anticipating the consequences of decisions affects the success of projects, strategies, and overall business operations. The ability to forecast outcomes demonstrates an understanding of cause and effect, a grasp of strategic planning, and a readiness to take responsibility for decisions made.

To respond effectively to this question, outline your process for evaluating potential decisions. Start by mentioning any tools or frameworks you use—such as SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) or decision trees. Discuss how you gather and analyze relevant data to understand possible future trends. Explain how you involve stakeholders to gain different perspectives and how you consider both short-term and long-term implications of your choices. Finally, share an example of a past decision you made using these techniques and the outcome that followed.

Example: “ In forecasting potential outcomes of decisions, I employ a combination of decision trees and scenario analysis to map out the possible consequences of each choice. Decision trees help in structuring the problem and quantifying the probabilities and potential impacts of different outcomes. Scenario analysis complements this by allowing me to explore various ‘what if’ situations, considering both optimistic and pessimistic projections to ensure a comprehensive understanding of risks and opportunities.

I also prioritize the collection and analysis of high-quality data, which informs the probabilities and outcomes within my decision models. This is coupled with engaging stakeholders to provide insights that might not be evident from quantitative data alone, ensuring a holistic view of the decision landscape. For instance, in a recent situation where multiple pathways were possible, I utilized these techniques to identify the most resilient strategy under various market conditions. This approach resulted in a decision that not only mitigated potential risks but also capitalized on an unforeseen opportunity, leading to a favorable outcome that aligned with our strategic objectives.”

16. How have you dealt with scenarios where insufficient data was available to make a logical conclusion?

In scenarios with insufficient data, assessing the quality of available information and determining the best course of action under uncertainty is crucial. This question determines how you approach problem-solving when perfect information isn’t available.

When responding, outline a structured approach: first, explain how you evaluate the existing data for relevance and reliability. Then, describe how you seek additional information, perhaps by consulting with knowledgeable individuals, using analogous experiences, or relying on industry best practices. If no further data can be obtained, discuss how you weigh the potential risks and benefits of the decisions at hand. Finally, share a specific example where you successfully navigated such a situation, emphasizing your thought process and the positive outcome that resulted.

Example: “ In situations where data is insufficient, my approach is to first critically assess the available information for its validity and applicability to the problem at hand. I then identify gaps and formulate hypotheses based on the current data set. To fill these gaps, I explore alternative sources of information, such as expert opinions, historical data, or parallel industry benchmarks, which can provide indirect insights or proxy variables that help in constructing a more informed picture.

For instance, when faced with a decision that lacked direct historical data, I leveraged a combination of expert judgment and principles from similar scenarios to estimate potential outcomes. This method involved a thorough risk assessment, where I quantified the uncertainties and developed a range of plausible scenarios. By preparing for multiple eventualities and establishing contingency plans, I was able to proceed with a decision that balanced risk with the potential for reward. The outcome was favorable and demonstrated the effectiveness of a structured, logical approach in the face of incomplete data.”

17. Give an account of a time when you had to adapt your thinking due to changing circumstances.

Adaptability in the face of new information or unexpected situations is a valuable trait in dynamic and fast-paced work environments. This question digs into your ability to evolve your thinking and approaches when required.

When responding to this question, highlight a scenario where your initial approach to a problem or project had to be altered due to new insights, unexpected challenges, or feedback. Outline the original plan, the changes that occurred, and how you adapted your thinking. Be sure to emphasize your reasoning process throughout the adaptation, the outcome of the situation, and what you learned from the experience. This will showcase your logical thinking abilities, adaptability, and openness to learning and growth.

Example: “ During a project that involved data analysis for optimizing supply chain operations, I initially approached the problem with a traditional regression analysis to predict stock levels. However, as the project progressed, it became apparent that the data was affected by seasonal trends and external economic factors that the initial model did not account for.

Adapting to this new understanding, I shifted my approach to incorporate a mixed-model that included time-series analysis, allowing for the prediction of stock levels with greater accuracy by accounting for these additional variables. This logical pivot was driven by the principle that models must reflect the complexity of real-world phenomena to be effective. The outcome was a more robust predictive system that led to a 15% reduction in overstock situations and a 10% improvement in inventory turnover. This experience reinforced the importance of remaining flexible and responsive to data patterns and the external environment when applying logical thinking to complex problems.”

18. Describe your thought process when analyzing the risk vs. reward in significant initiatives.

Analyzing risk versus reward is especially crucial when embarking on significant initiatives where the stakes are high. This question delves into your capability to evaluate various outcomes, consider probabilities, and use both qualitative and quantitative data to make informed choices.

When responding, outline a structured approach: start by defining the initiative’s objectives, list potential risks and rewards, and describe how you’d measure these against each other. Explain how you gather relevant data, seek expert opinions, and possibly use decision-making frameworks or tools to guide your process. It’s beneficial to illustrate your answer with a concrete example from your past experience, highlighting how your analysis influenced the final decision and what the outcome was. Show that you can be both cautious and bold, depending on what the situation demands.

Example: “ In analyzing risk versus reward, I first clarify the initiative’s objectives to ensure alignment with strategic goals. I then systematically identify potential risks and rewards, categorizing them by probability and impact. This involves a thorough review of quantitative data, such as financial projections and market analysis, as well as qualitative insights, like potential brand implications or stakeholder reactions.

To measure these factors against each other, I employ decision-making frameworks like cost-benefit analysis or decision trees, which allow for a structured comparison of the potential outcomes. I also seek expert opinions to challenge my assumptions and fill any knowledge gaps. For instance, in a previous initiative, this approach revealed that the perceived high risk of entering a new market was mitigated by the long-term strategic benefit and the potential for significant market share. The decision to proceed, albeit with a carefully phased approach, resulted in a successful expansion and a substantial return on investment. This process demonstrates my ability to balance caution with boldness, applying logical thinking to drive informed, strategic decisions.”

19. What steps do you take to ensure unbiased reasoning when evaluating different viewpoints?

Demonstrating an awareness of your own potential biases and actively working to mitigate them ensures that decisions are based on facts and a balanced understanding of all perspectives. The ability to evaluate viewpoints objectively is crucial for roles that involve problem-solving, strategy development, and innovation.

When responding to this question, it’s important to outline a clear, structured approach. You might begin by explaining how you actively seek out differing perspectives to broaden your understanding of an issue. Discuss how you prioritize evidence over opinion, perhaps illustrating with an example of a time when data led you to a conclusion that differed from your initial assumption. Mention techniques you use to challenge your own viewpoints, such as playing devil’s advocate or seeking peer review. Emphasize the importance of continuous learning and self-reflection in honing your ability to reason without bias, showing that you’re committed to personal growth and professional excellence.

Example: “ To ensure unbiased reasoning, I first gather information from a diverse range of sources, actively seeking perspectives that challenge my preconceptions. I then apply critical thinking to evaluate the credibility of each source, prioritizing empirical evidence and data over anecdotal or opinion-based information. For instance, when faced with a complex problem, I encountered conflicting viewpoints, and through a rigorous analysis of the available data, I adopted a stance that was initially counterintuitive to my own but supported by the evidence.

I also employ techniques such as the devil’s advocate approach to test the strength of my conclusions, and I seek peer review to expose any potential blind spots. This practice not only fortifies my arguments but also ensures a multi-faceted examination of the issue at hand. Continuous learning is a cornerstone of my approach; I regularly engage in self-reflection and seek feedback to refine my reasoning skills, recognizing that the process of minimizing bias is ongoing and requires a commitment to intellectual honesty and adaptability.”

20. How do you maintain clarity and focus when dealing with abstract concepts or problems?

Navigating abstract problems effectively requires a clear and structured approach. Employers are keen on understanding whether you can dissect complex, intangible issues without getting overwhelmed or losing sight of the objective.

When responding, outline a systematic approach you use to tackle abstract problems. You might describe breaking down the problem into smaller, more manageable parts, using visual aids like diagrams or flowcharts, or applying theoretical frameworks. Illustrate your answer with a specific example from your past experience where you successfully maintained clarity and focus to solve an abstract problem. Be sure to highlight the steps you took, the outcome, and what you learned from the experience.

Example: “ To maintain clarity and focus when dealing with abstract concepts, I employ a structured approach that begins with defining the problem in clear terms. I break down the concept into its fundamental components, which allows me to analyze the relationships and interactions between these elements. This process often involves creating visual aids such as diagrams or flowcharts to map out the problem space and identify patterns or inconsistencies that may not be immediately apparent.

For instance, when faced with a complex problem involving predictive analytics, I distilled the abstract concept into a series of statistical models, each representing a different aspect of the data. By isolating the variables and examining their correlations, I was able to construct a cohesive framework that provided actionable insights. The outcome was a robust predictive model that significantly improved decision-making processes. This experience reinforced the value of a methodical approach to abstract problems, underscoring the importance of simplicity and structure in achieving clarity and focus.”

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3 critical thinking skills you need in 2024.

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Critical thinking skills help you improve diversity and inclusion within your team

In 2018, a Hart survey revealed that out of over 500 business executives interviewed, 78% agreed that critical thinking is the most essential skill they desire to see demonstrated in their employees. However, astonishingly, a mere 34% of college graduates were equipped with this in-demand skill.

Today, critical thinking remains one of the most essential skill sets you need to succeed in today's workforce and experience a thriving career. The World Economic Forum's Future of Jobs 2023 report confirmed just how essential critical thinking and analytical reasoning skills are in 2024, placing this skill set at the top of its list.

In an earlier report from the Forum, it most notably pointed out:

“Skills gaps continue to be high as in-demand skills across jobs change in the next five years. The top skills and skill groups which employers see as rising in prominence in the lead up to 2025, include groups such as critical thinking and analysis as well as problem-solving."

This is hardly surprising, given the fact that we continue to be bombarded with the spread of misinformation everyday, from social media, to conspiracy groups, to the prevalent usage of AI which can generate misleading and potentially harmful information if not developed and used ethically. This makes it of the utmost important that we take deliberate effort to develop the habit of critically analysis, everything instead of taking at face value and accepting things for what they are.

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Through developing critical thinking skills, you can prevent the advancement of misinformation, become a trusted an reliable source within your network and industry, and gain access to exciting career opportunities including promotions.

But how can you develop critical thinking and analysis skills?

First, let's unpack what critical thinking actually is.

What Is Critical Thinking?

Critical thinking, in simple terms, is the process of objectively analyzing data, and using your reflections and observations from multiple sources to arrive at conclusions, decisions, or judgements.

What Are Some Critical Thinking Skills?

To develop critical thinking for your career success, consider building the following skills:

1. Curiosity

Innovation comes through being curious enough to keep probing and digging for information. Challenge your own assumptions, and those of others. As you do this, you will notice that it will help pave the way for the removal of unconscious bias within the workplace. When never you do receive information, regardless of the source or format, seek clarification before accepting it as fact.

2. Evaluation

To evaluate others' conclusions and supporting arguments, research their background, credentials, reputation, possible influencing factors, and experience. This will help you assess just how reliable, relevant, and credible they are.

3. Diversity

Last but not least, it's essential to keep an open mind to a wide variety of sources. The greater the variety, the higher the quality of your conclusion. For example, as a leader or manager, you should seek to foster inclusivity and diversity within your team by creating processes whereby all team members can feel involved in your decision-making or policy creation process.

This helps to ensure that the final solution is reflective of those it is intended to serve and is well adapted to everyone's needs and preferences.

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Are You Asking the Right Questions?

A conversation with IMD Business School’s Arnaud Chevallier on simple changes to improve your decision-making.

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Few leaders have been trained to ask great questions. That might explain why they tend to be good at certain kinds of questions, and less effective at other kinds. Unfortunately, that hurts their ability to pursue strategic priorities. Arnaud Chevallier, strategy professor at IMD Business School, explains how leaders can break out of that rut and systematically ask five kinds of questions: investigative, speculative, productive, interpretive, and subjective. He shares real-life examples of how asking the right sort of question at a key time can unlock value and propel your organization. With his IMD colleagues Frédéric Dalsace and Jean-Louis Barsoux, Chevallier wrote the HBR article “ The Art of Asking Smarter Questions .”

CURT NICKISCH: Welcome to the HBR IdeaCast from Harvard Business Review, I’m Curt Nickisch.

The complexity and uncertainty around business today demands a different skill in leaders, namely the ability to ask illuminating questions.

Jensen Huang, the CEO of chip maker NVIDIA has said that over time, his job has become less about giving answers to problems, and more about asking questions; that he wants his team to join that exploration with him. And it’s probably not a coincidence that his company operates at the heart of the artificial intelligence revolution. After all, now that you have the ability to basically talk to a database, it really does come down to the questions you ask of it. By the way, we talked to him on IdeaCast on episode 940, check that out.

But today’s guest says few business professionals are trained in the skill of asking questions. They don’t know the different types of strategic questions, and even when they do hang question marks, they often have blind spots.

Here to explain is Arnaud Chevallier, a professor at IMD Business School, with his colleagues Frederic Dalsace and Jean-Louis Barsoux he wrote the HBR article, The Art of Asking Smarter Questions. Welcome, Arnaud.

ARNAUD CHEVALLIER: Thanks for having me, Curt.

CURT NICKISCH: Why is asking questions, this basic conversational skill, so hard for people?

ARNAUD CHEVALLIER: Well, I think we’ve all heard it, asking more questions helps people make better decisions. But there’s a dark side. Because whenever you’re asking one question, you’re not asking another type of question. And so if you’re under time pressure, you might be probing one side of a problem or decision but not other sides. And if you look at managers compared to other professions, lawyers, physicians, psychologists, they’re trained to ask better questions. Managers, seems like we are supposed to learn on the job.

CURT NICKISCH: And many do learn it and perhaps learn a certain kind of question that seems to work for them for some time. You point out a lot of people don’t understand that there are different types of questions that you can be asking, and they just by their nature tend to ask a certain type of question but avoid other ones just because it doesn’t come naturally to them.

ARNAUD CHEVALLIER: Yeah. That’s what we find speaking with managers and leaders across organizations. I think when you start professionally, you develop your own mix of questions. Maybe you pick up a couple questions that you think are insightful from your boss perhaps. You get to learn and hone that mix and it gets you here but it’s unclear when you get promoted to your next job that what got you here will get you there.

We are trained, we are told, “Ask open-ended questions, ask follow up questions.”

CURT NICKISCH: Yeah, ask why. Ask the five why’s.

ARNAUD CHEVALLIER: The five why’s, absolutely. But what else? You get to the, “Sure, good idea. I should ask why. What else should I ask?” And usually the guidance falls flat. We’ve been speaking with hundreds of executives, trying to understand which questions they ask. We’ve been speaking with very senior people trying to understand what works for them. And out of that we came together with a taxonomy of questions that we believe are useful in making better decisions, in solving complex problems.

CURT NICKISCH: This taxonomy basically divides strategic questions into five types, investigative, speculative, productive, interpretive and subjective. It’s probably smart for us to go through them one by one.

ARNAUD CHEVALLIER: Let’s, because that’s a mouthful, right? Let’s project ourselves into big decisions that you have to make maybe as a manager or maybe as just a person. Perhaps you’re thinking about buying a new house, maybe moving the family. Maybe you’re thinking about acquiring a new firm. Whenever we’re faced with those complex decisions, pretty quickly we want to identify, “Okay, what is it that we want to achieve?”

But we realize we don’t have enough information to achieve it. We need to get into investigative mode by asking ourselves, what’s known? What’s known about the problem? For instance, the five why’s. Or what’s known about the solutions, the potential solutions by asking how may we do this? How may we do that? The first type of question is investigative, helps you probe in depth into the problem or into the solution.

CURT NICKISCH: Some of the questions that can be asked here are what happened? What is and isn’t working? What are the causes of the problem? Those are all examples of investigative questions. Are these questions that are typically asked at the beginning of a process, or can they be used anywhere in problem solving?

ARNAUD CHEVALLIER: Yes. What we’re finding out is it works better actually if we go back and forth. There’s no real segmentation because investigative gets you to a point: you drill deeper into the problem or into the solutions, but going deep is not the only way. You may want to speculate as well. The second type of question is speculative questions, epitomized by what if? Speculative questions are here to help you foster innovation by challenging the implicit and the explicit assumptions for the problem.

CURT NICKISCH: What if is really good. Examples of this are also what other scenarios might exist? Could we do this differently? That’s a way of just asking a simple question, but trying to open up a brand new avenue of thinking or problem solving.

ARNAUD CHEVALLIER: Exactly. And by doing this, you’re really expanding the space in which you operate. Investigative, you go deep. And speculative, you go wide, and you’re stretching a little bit the universe of possibilities.

CURT NICKISCH: Now, productive is the next type. Tell us about that.

ARNAUD CHEVALLIER: Yeah. Investigative, you go deep. Speculative, you go wide. If you’re a professor, that’s all you have to do. You can spend years and years on your problem but if you actually have a real job, chances are you’re asked to have some results, right? So productive is the now what questions. You’re adjusting the pace of the effort, deciding whether you know enough to move forward right away or perhaps deciding that you need to slow down a little bit before you make those decisions, to give you a chance to get even more insight into your problem.

CURT NICKISCH: Examples here that you list in your article are things like, do we have the resources to move ahead? Do we know enough to proceed? Are we ready to decide? Very tactical and the sorts of questions that bring everybody back to the realization of what needs to happen.

ARNAUD CHEVALLIER: That’s right. How are we doing across compared to project plan and should we accelerate or should we slow down?

CURT NICKISCH: I can definitely see certain types of managers would be really good at this. There are roles sometimes that are very operational or process oriented, and you almost have a traffic police officer managing a process, yeah. Interpretive was the next type.

ARNAUD CHEVALLIER: Investigative, what’s known. Speculative, what if? Productive, now what? All these gets me some information about my decision, about my problem. But information is one thing, but it’s not quite wisdom. The fourth type, the interpretative questions, the “so what” helps us convert that information into insight.

CURT NICKISCH: Examples here are questions like how does this fit with that goal? What are we trying to achieve – that really gets at so what? What did we learn from this new information? This seems very helpful at a transition point where you’ve … I don’t know, you’ve gotten customer data back or you have new information to process.

ARNAUD CHEVALLIER: I love how you phrased it because this is also what we’re discovering, the “so what” helps you transition from one type of question to another. So the five why’s, why aren’t we having better revenues? Because our clients are not buying enough of our products. Okay, so what? Maybe then that will help me transition from being investigative, asking why, to perhaps being speculative, thinking about how else we could get our clients to buy our products. It enables you to transition from one type to another.

CURT NICKISCH: Now, the last type of strategic question that you identify in your taxonomy is subjective, which was really interesting to me because it wasn’t one of the sorts of questions I expected to jump out in a strategy framework. Tell us a little bit more about subjective questions.

ARNAUD CHEVALLIER: Maybe it’s helpful to explain how we got to the first four types. We were very happy when we got there, we figured it was really clicking and then we had the catchy way of thinking about it. It’s four types but there are really three main ones, like the three Musketeers, that sort of thing. We thought we were done and then we started interviewing top leaders, people in charge of billion-dollar operations. And there was something else, and maybe this is best exemplified by this wonderful little cartoon by Jack Ziegler in the New Yorker a few years ago, where you see a little fish happily swimming around minding its own business, not realizing that right behind it there’s a huge fish about to eat it alive. And the small one is called agenda, and the big one is called hidden agenda. The last type of questions, subjective questions, are just realizing that we’re dealing with people. People have emotions, they have political agendas, and if we don’t embrace this we might just miss entirely what the problem is actually all about.

CURT NICKISCH: Examples of these questions are how do you really feel about this decision? Have we consulted the right people? Those are all things that do get at those emotions and just the real impact of business decisions.

ARNAUD CHEVALLIER: Right on. I remember specifically we were interviewing the CEO of a major airplane manufacturer. And brilliant fellow, mid 40s, everything … Former engineer, I think. We were expecting him to be very investigative. Nothing against engineers, I’m one myself. But turns out that he was saying after every big meeting he would sit down and reflect on was there a difference between what was said, what was heard, and what was meant? To him, what really mattered was that human component in the meeting.

CURT NICKISCH: Now that we have these five types, let’s go through some of the advice that you have in your article. Number one, is you really want people to understand what questions they tend to ask or what their own interrogatory typology is. Talk more about that.

ARNAUD CHEVALLIER: I think it’s fair to say that we all develop our question mix, the questions that have served us well, that we believe will serve us well in the future. I remember for example, interviewing the COO of a major car company. And he’s telling us how on Monday morning he meets his team and he’s asking them, “How was your weekend?”

But he also made it very clear that when he’s asking how was your weekend, he doesn’t want to hear about little Timmy’s baseball game, he wants to know whether we shipped on time, if there’s any issues with the manufacturers. In other words, he is in full productive mode. And that makes a lot of sense. Again, he’s a COO. His job is to get things moving. But we can also imagine that he’s doing such a good job at the COO level that he might be offered the CEO position. And here, if he’s using the same mix that is predominantly into productive, he might not see other areas, he might develop some blind spots.

CURT NICKISCH: And so number one, you can learn to mix it up yourself by understanding your type, basically keeping track of the questions that you ask and making a concerted effort to ask different kinds of questions so that you expand your repertoire. That’s one way to get started.

ARNAUD CHEVALLIER: Maybe another way is also to take the LQM test, the leaders question mix test that we are putting together on the IMD website. It takes five minutes and you’re given two batches of questions, and you tell us which one you prefer. And as a result, we help you identify what your preferred mix is. And back to your point, Curt, my preferred mix is one thing but I shouldn’t be … I need to realize as well that there are other questions, including some that I’m not familiar or comfortable with, and that what matters is not so much my preference, as much as what is needed for the specific decision or specific problem I’m facing.

CURT NICKISCH: So if you’ve assessed your current question style, you start to adjust your repertoire, it’s still a lot to keep track of. When you’re in conversations, it’s easy to remember afterwards, why didn’t I ask that question? While you’re in it, especially if it’s a heated exchange or a very pithy conversation, it’s hard to just do this in real time on the fly, really well.

So what advice do you have for somebody to practically keep track, and expand their repertoire, but also make sure that they’re not missing anything and that they still don’t have blind spots even after they try to expand the zone in that way?

ARNAUD CHEVALLIER: I think you’re describing situations that we see often with executives. And one way of doing this is by taking the LQM, the leader question mix assessment, you also get a list of questions. And you can take that list with you, especially if there are some types of questions you realize you don’t ask very naturally. You can also pick a couple of those ahead of the meeting, making a mental or written note to ask those questions over there and see what happens with those.

CURT NICKISCH: Does this work at all levels of the organization or are we really talking about leaders asking strategic questions?

ARNAUD CHEVALLIER: We’ve applied it at all levels, absolutely, and in fact what we’ve found is in teams it works even better, realizing first that we have different mixes and then identifying, so what? Being interpretive: what are we going to do with the fact that you and I, Curt, have different mixes? If I’m terrible at one type, for instance speculative, maybe I need to rely on my teammates who are better there. Or at the very least, learn to recognize the value of speculative questions, at least in some settings, not shutting down the door the moment I hear a speculative question.

CURT NICKISCH: And one point you make in the article too is that you can find people on your team to help compensate for you if you know that you have certain weaknesses. Let’s talk a little bit about the difficulty of asking questions though in business settings, because when you ask a question, in some ways you’re putting people on the spot. What advice do you have for managers and leaders asking questions in these settings where you can ask penetrating and provocative questions but not make them feel so hard edged?

ARNAUD CHEVALLIER: Yeah. I think, again, you’re putting your finger on it because if you’re the authority figure and you ask, “Why did you do this?” Chances are the person on the receiving end of that is going to feel threatened. There is what we ask and there is how we ask it and how we phrase it. And what we found with those leaders who are particularly good with these subjective kinds of questions is they’re very conscious of the way they ask things. For instance, you might not ask why did you do this, but perhaps what happened?

CURT NICKISCH: Can you give us some examples of where these questions or changing your mix, asking different types of questions, yeah, being more deliberate in your question asking, how that can lead to better business results?

ARNAUD CHEVALLIER: Well, my favorite of course is a Swiss cliche. IMD professors will tell you, of course we’ll bring it back to the Swiss army knife. And your mix really is a Swiss army knife. You should be able not to have just one blade but you have different mixes of questions and you use the mix that best fits whichever situations you’re in.

Take the example of an airline captain who’s about to land at Geneva airport. If I’m in the back of the plane, I do not want the captain to start thinking speculative questions. “Hey, what if I turn this knob here? What if I try to land the plane in a different way?” No, no, no, no. Her job at that time is to land the plane, be productive. You take the time you to decide, no more, no less, and you just get it done. But that same captain maybe a few minutes before might have to deal with an issue, maybe a passenger who had drunk too much alcohol and started to act up, and maybe she needed to on the spot think creatively and perhaps using seat belts to restrain the passenger.

And perhaps even earlier in the day when she first met the first officer who was going to assist her on the flight, she needed to create quickly an environment where they could work well together. She maybe needed to be very subjective in her question mix. We can see how the same person on the same job might have to fundamentally alter her mix just to be effective at all three decision points.

CURT NICKISCH: You also have a lot of good examples in the article of companies that … Or leaders that didn’t ask a certain type of question, and that led to a huge problem.

ARNAUD CHEVALLIER: Mmhmm. Being French, we can make fun of the SNCF who built …

CURT NICKISCH: This is the French rail company.

ARNAUD CHEVALLIER: That’s right. They ordered 15 billions worth of trains and design spec’d them on the assumption that all platforms were some standard size, only to realize that all the platforms, all 1300 of them were actually larger, needed to be respec’d. And I think in hindsight, it’s always easy to make fun and to look at deficiencies in the decision process.

However, we probably can safely assume that engineers on the problem did their utmost to get it done. Really, five question types as a way perhaps of having a checklist, of reducing the chances of having blind spots in our decision process, but realizing that those blind spots can happen even to the best organizations out there, and realizing then that if we’re not mindful about the questions we ask, we might just every now and then fail to check an important question category.

CURT NICKISCH: One question that you suggest asking is, “are we all okay with this?” Which is a powerful question. It also presupposes that you’ve got the psychological safety on the team for everybody to be able to speak up. So, questioning and asking the right questions at the right time still demands an awareness of the culture that you’re asking it in, and how these questions are going to come across, and whether you’ve created the climate for people to be able to give you the powerful answers that you’re asking for.

ARNAUD CHEVALLIER: This is a very good point. And we’ve worked with organizations where there was very little psychological safety, where admitting that anything might be less and perfect might be a big, big issue. And in those settings it’s much more challenging but there are ways of still eliciting the wisdom of the group.

One such way for instance, is to use pre-mortems and to project the organization, say, “Okay, let’s go with this decision. Let’s assume that we are picking option one and we are now three years from today and we realize it’s a total fiasco. It crashed down. What happened?” And that can help people who would probably not ask questions frontally, to put on the table some less than perfect aspects of the decision they’re seeing.

CURT NICKISCH: Yeah, that’s very clever. What could go wrong? What did go wrong with this fiasco? It’s almost like this article is giving advice for how to speak, how to talk. Asking a question, it’s a conversational device. And it might seem too basic to people, why is this important and why is this especially important now?

ARNAUD CHEVALLIER: Well, questions are ways to make better decisions. We’ve all heard it, asking better questions is a way forward. We probably all develop our own mix of questions, those questions that we like, but there might be three issues associated with that. First, how do you know that your mix is a good mix? Second, when you’re asking a question, especially under time pressure, you’re not asking another type of question. There’s a cost of opportunity of asking a specific question. And are you sure that you’re using the best question for the job? And third, maybe you mix got you here but if that means that you’re doing such a good job here, you’re getting promoted, then tomorrow’s universe for you is not the same as yesterday. How do you adapt your question mix to help you be successful in the future?

CURT NICKISCH: And is there anything different about today’s business climate or the oncoming opportunity with artificial intelligence, that amplifies the ability to ask questions?

ARNAUD CHEVALLIER: I think you’re spot-on. GenAI, especially since late 2022, enables you to be a sparring partner or to have a sparring partner in having back and forth. You can indeed have a conversation with the database now, and you can’t have that conversation by proposing answers. You need to be asking questions. Clearly asking more insightful questions might unlock some value you couldn’t otherwise.

CURT NICKISCH: So for a speculative question, what does that look like in a real business setting?

ARNAUD CHEVALLIER: You hear mid managers who are often risk-averse, and then you speak with their boss and the boss is always asking for taking more risk. And you can rationalize it from both sides. Because the boss has a portfolio of a project and if some of those fail, no big deal. But if I’m the manager in charge of a project and I have it fail, then pretty quickly I start thinking that people associate me with failure. And so asking what if, having that conversation between the top team and the manager saying, “What if we didn’t care about failure? What if we were looking for – each of us managers, some of us having some failure? What if we relaxed this constraint or that constraint?” – can help us realize and realign what would be individual objectives with organizational ones.

CURT NICKISCH: Do you remember any good stories from the executives that you talked to where asking some of these subjective, what’s unsaid questions really opened up new opportunities or changed things?

ARNAUD CHEVALLIER: Yeah. And this one really gets to the human dimension. If you ask me next Monday morning how I’m doing, and I reply, fine, fine can be a number of things. Fine can be my dog died yesterday. Or fine, can be life is beautiful. What we found with some of the execs who were really good at going to the essence of it is probing in a caring way to understand the meaning behind the words, what’s kept unsaid, and remembering that you have short post people and you have long post people, some people will say fine as just an introductory but if you give them a little bit more time, they might actually expand and through that unlock a set of information you wouldn’t have had access to.

CURT NICKISCH: Arnaud, I have to ask, you’ve done all this research, I’m curious if you have a favorite question that you never asked before that you’ve come out of this process with that you use in your work and your job.

ARNAUD CHEVALLIER: Putting me on the spot, huh.

CURT NICKISCH: A little bit.

ARNAUD CHEVALLIER: I really fell in love with that difference between what was said, what was heard, and what was meant. I really think this is something I need to be better at and reading the weak signals and understanding what’s behind the words. But whenever I take the test, and I’ve taken it several times, what comes out is I am terrible at productive questions. So maybe, just maybe I need to pay more attention to the pace of my decision making.

CURT NICKISCH: For a manager who’s not a leader yet, hasn’t developed their repertoire per se, what advice would you give to them? What can they do tomorrow to start asking more strategic and stronger questions?

ARNAUD CHEVALLIER: My advice to someone who feels they don’t have yet a mix is, first of all, you probably already have a mix. There’s probably a couple of questions that you’ve seen or heard and they feel very insightful. But maybe you want to do as I do, is I keep track. All the questions I hear on your podcast and elsewhere that I haven’t heard before, I keep a long list and then I categorize them under the five buckets and I have my favorite ones.

CURT NICKISCH: Arnaud, thanks so much for coming on the show and sharing this research with us.

ARNAUD CHEVALLIER: My pleasure, thanks for having me.

CURT NICKISCH: That’s Arnaud Chevallier, a professor at IMD Business School and a co-author of the HBR article, the Art of Asking Smarter Questions.

And we have nearly 1000 episodes plus more podcasts to help you manage your team, your organization and your career. Find them at HBR.org/podcasts or search HBR and Apple Podcasts, Spotify or wherever you listen.

Thanks to our team, senior producer Mary Dooe, associate producer Hannah Bates, audio product manager Ian Fox, and senior production specialist Rob Eckhardt. Thank you for listening to the HBR IdeaCast . We’ll be back with a new episode on Tuesday, I’m Curt Nickisch.

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