conclusion about technology on education

Thank you for visiting nature.com. You are using a browser version with limited support for CSS. To obtain the best experience, we recommend you use a more up to date browser (or turn off compatibility mode in Internet Explorer). In the meantime, to ensure continued support, we are displaying the site without styles and JavaScript.

• View all journals
• My Account Login
• Explore content
• About the journal
• Publish with us
• Sign up for alerts
• Review Article
• Open access
• Published: 12 February 2024

Education reform and change driven by digital technology: a bibliometric study from a global perspective

• Chengliang Wang 1 ,
• Xiaojiao Chen 1 ,
• Teng Yu   ORCID: orcid.org/0000-0001-5198-7261 2 , 3 ,
• Yidan Liu 1 , 4 &
• Yuhui Jing 1  

Humanities and Social Sciences Communications volume  11 , Article number:  256 ( 2024 ) Cite this article

3618 Accesses

1 Citations

1 Altmetric

Metrics details

• Development studies
• Science, technology and society

Amidst the global digital transformation of educational institutions, digital technology has emerged as a significant area of interest among scholars. Such technologies have played an instrumental role in enhancing learner performance and improving the effectiveness of teaching and learning. These digital technologies also ensure the sustainability and stability of education during the epidemic. Despite this, a dearth of systematic reviews exists regarding the current state of digital technology application in education. To address this gap, this study utilized the Web of Science Core Collection as a data source (specifically selecting the high-quality SSCI and SCIE) and implemented a topic search by setting keywords, yielding 1849 initial publications. Furthermore, following the PRISMA guidelines, we refined the selection to 588 high-quality articles. Using software tools such as CiteSpace, VOSviewer, and Charticulator, we reviewed these 588 publications to identify core authors (such as Selwyn, Henderson, Edwards), highly productive countries/regions (England, Australia, USA), key institutions (Monash University, Australian Catholic University), and crucial journals in the field ( Education and Information Technologies , Computers & Education , British Journal of Educational Technology ). Evolutionary analysis reveals four developmental periods in the research field of digital technology education application: the embryonic period, the preliminary development period, the key exploration, and the acceleration period of change. The study highlights the dual influence of technological factors and historical context on the research topic. Technology is a key factor in enabling education to transform and upgrade, and the context of the times is an important driving force in promoting the adoption of new technologies in the education system and the transformation and upgrading of education. Additionally, the study identifies three frontier hotspots in the field: physical education, digital transformation, and professional development under the promotion of digital technology. This study presents a clear framework for digital technology application in education, which can serve as a valuable reference for researchers and educational practitioners concerned with digital technology education application in theory and practice.

Similar content being viewed by others

A bibliometric analysis of knowledge mapping in Chinese education digitalization research from 2012 to 2022

Digital transformation and digital literacy in the context of complexity within higher education institutions: a systematic literature review

Education big data and learning analytics: a bibliometric analysis

Introduction.

Digital technology has become an essential component of modern education, facilitating the extension of temporal and spatial boundaries and enriching the pedagogical contexts (Selwyn and Facer, 2014 ). The advent of mobile communication technology has enabled learning through social media platforms (Szeto et al. 2015 ; Pires et al. 2022 ), while the advancement of augmented reality technology has disrupted traditional conceptions of learning environments and spaces (Perez-Sanagustin et al., 2014 ; Kyza and Georgiou, 2018 ). A wide range of digital technologies has enabled learning to become a norm in various settings, including the workplace (Sjöberg and Holmgren, 2021 ), home (Nazare et al. 2022 ), and online communities (Tang and Lam, 2014 ). Education is no longer limited to fixed locations and schedules, but has permeated all aspects of life, allowing learning to continue at any time and any place (Camilleri and Camilleri, 2016 ; Selwyn and Facer, 2014 ).

The advent of digital technology has led to the creation of several informal learning environments (Greenhow and Lewin, 2015 ) that exhibit divergent form, function, features, and patterns in comparison to conventional learning environments (Nygren et al. 2019 ). Consequently, the associated teaching and learning processes, as well as the strategies for the creation, dissemination, and acquisition of learning resources, have undergone a complete overhaul. The ensuing transformations have posed a myriad of novel issues, such as the optimal structuring of teaching methods by instructors and the adoption of appropriate learning strategies by students in the new digital technology environment. Consequently, an examination of the principles that underpin effective teaching and learning in this environment is a topic of significant interest to numerous scholars engaged in digital technology education research.

Over the course of the last two decades, digital technology has made significant strides in the field of education, notably in extending education time and space and creating novel educational contexts with sustainability. Despite research attempts to consolidate the application of digital technology in education, previous studies have only focused on specific aspects of digital technology, such as Pinto and Leite’s ( 2020 ) investigation into digital technology in higher education and Mustapha et al.’s ( 2021 ) examination of the role and value of digital technology in education during the pandemic. While these studies have provided valuable insights into the practical applications of digital technology in particular educational domains, they have not comprehensively explored the macro-mechanisms and internal logic of digital technology implementation in education. Additionally, these studies were conducted over a relatively brief period, making it challenging to gain a comprehensive understanding of the macro-dynamics and evolutionary process of digital technology in education. Some studies have provided an overview of digital education from an educational perspective but lack a precise understanding of technological advancement and change (Yang et al. 2022 ). Therefore, this study seeks to employ a systematic scientific approach to collate relevant research from 2000 to 2022, comprehend the internal logic and development trends of digital technology in education, and grasp the outstanding contribution of digital technology in promoting the sustainability of education in time and space. In summary, this study aims to address the following questions:

RQ1: Since the turn of the century, what is the productivity distribution of the field of digital technology education application research in terms of authorship, country/region, institutional and journal level?

RQ2: What is the development trend of research on the application of digital technology in education in the past two decades?

RQ3: What are the current frontiers of research on the application of digital technology in education?

Literature review

Although the term “digital technology” has become ubiquitous, a unified definition has yet to be agreed upon by scholars. Because the meaning of the word digital technology is closely related to the specific context. Within the educational research domain, Selwyn’s ( 2016 ) definition is widely favored by scholars (Pinto and Leite, 2020 ). Selwyn ( 2016 ) provides a comprehensive view of various concrete digital technologies and their applications in education through ten specific cases, such as immediate feedback in classes, orchestrating teaching, and community learning. Through these specific application scenarios, Selwyn ( 2016 ) argues that digital technology encompasses technologies associated with digital devices, including but not limited to tablets, smartphones, computers, and social media platforms (such as Facebook and YouTube). Furthermore, Further, the behavior of accessing the internet at any location through portable devices can be taken as an extension of the behavior of applying digital technology.

The evolving nature of digital technology has significant implications in the field of education. In the 1890s, the focus of digital technology in education was on comprehending the nuances of digital space, digital culture, and educational methodologies, with its connotations aligned more towards the idea of e-learning. The advent and subsequent widespread usage of mobile devices since the dawn of the new millennium have been instrumental in the rapid expansion of the concept of digital technology. Notably, mobile learning devices such as smartphones and tablets, along with social media platforms, have become integral components of digital technology (Conole and Alevizou, 2010 ; Batista et al. 2016 ). In recent times, the burgeoning application of AI technology in the education sector has played a vital role in enriching the digital technology lexicon (Banerjee et al. 2021 ). ChatGPT, for instance, is identified as a novel educational technology that has immense potential to revolutionize future education (Rospigliosi, 2023 ; Arif, Munaf and Ul-Haque, 2023 ).

Pinto and Leite ( 2020 ) conducted a comprehensive macroscopic survey of the use of digital technologies in the education sector and identified three distinct categories, namely technologies for assessment and feedback, mobile technologies, and Information Communication Technologies (ICT). This classification criterion is both macroscopic and highly condensed. In light of the established concept definitions of digital technology in the educational research literature, this study has adopted the characterizations of digital technology proposed by Selwyn ( 2016 ) and Pinto and Leite ( 2020 ) as crucial criteria for analysis and research inclusion. Specifically, this criterion encompasses several distinct types of digital technologies, including Information and Communication Technologies (ICT), Mobile tools, eXtended Reality (XR) Technologies, Assessment and Feedback systems, Learning Management Systems (LMS), Publish and Share tools, Collaborative systems, Social media, Interpersonal Communication tools, and Content Aggregation tools.

Methodology and materials

Research method: bibliometric.

The research on econometric properties has been present in various aspects of human production and life, yet systematic scientific theoretical guidance has been lacking, resulting in disorganization. In 1969, British scholar Pritchard ( 1969 ) proposed “bibliometrics,” which subsequently emerged as an independent discipline in scientific quantification research. Initially, Pritchard defined bibliometrics as “the application of mathematical and statistical methods to books and other media of communication,” however, the definition was not entirely rigorous. To remedy this, Hawkins ( 2001 ) expanded Pritchard’s definition to “the quantitative analysis of the bibliographic features of a body of literature.” De Bellis further clarified the objectives of bibliometrics, stating that it aims to analyze and identify patterns in literature, such as the most productive authors, institutions, countries, and journals in scientific disciplines, trends in literary production over time, and collaboration networks (De Bellis, 2009 ). According to Garfield ( 2006 ), bibliometric research enables the examination of the history and structure of a field, the flow of information within the field, the impact of journals, and the citation status of publications over a longer time scale. All of these definitions illustrate the unique role of bibliometrics as a research method for evaluating specific research fields.

This study uses CiteSpace, VOSviewer, and Charticulator to analyze data and create visualizations. Each of these three tools has its own strengths and can complement each other. CiteSpace and VOSviewer use set theory and probability theory to provide various visualization views in fields such as keywords, co-occurrence, and co-authors. They are easy to use and produce visually appealing graphics (Chen, 2006 ; van Eck and Waltman, 2009 ) and are currently the two most widely used bibliometric tools in the field of visualization (Pan et al. 2018 ). In this study, VOSviewer provided the data necessary for the Performance Analysis; Charticulator was then used to redraw using the tabular data exported from VOSviewer (for creating the chord diagram of country collaboration); this was to complement the mapping process, while CiteSpace was primarily utilized to generate keyword maps and conduct burst word analysis.

Data retrieval

This study selected documents from the Science Citation Index Expanded (SCIE) and Social Science Citation Index (SSCI) in the Web of Science Core Collection as the data source, for the following reasons:

(1) The Web of Science Core Collection, as a high-quality digital literature resource database, has been widely accepted by many researchers and is currently considered the most suitable database for bibliometric analysis (Jing et al. 2023a ). Compared to other databases, Web of Science provides more comprehensive data information (Chen et al. 2022a ), and also provides data formats suitable for analysis using VOSviewer and CiteSpace (Gaviria-Marin et al. 2019 ).

(2) The application of digital technology in the field of education is an interdisciplinary research topic, involving technical knowledge literature belonging to the natural sciences and education-related literature belonging to the social sciences. Therefore, it is necessary to select Science Citation Index Expanded (SCIE) and Social Science Citation Index (SSCI) as the sources of research data, ensuring the comprehensiveness of data while ensuring the reliability and persuasiveness of bibliometric research (Hwang and Tsai, 2011 ; Wang et al. 2022 ).

After establishing the source of research data, it is necessary to determine a retrieval strategy (Jing et al. 2023b ). The choice of a retrieval strategy should consider a balance between the breadth and precision of the search formula. That is to say, it should encompass all the literature pertaining to the research topic while excluding irrelevant documents as much as possible. In light of this, this study has set a retrieval strategy informed by multiple related papers (Mustapha et al. 2021 ; Luo et al. 2021 ). The research by Mustapha et al. ( 2021 ) guided us in selecting keywords (“digital” AND “technolog*”) to target digital technology, while Luo et al. ( 2021 ) informed the selection of terms (such as “instruct*,” “teach*,” and “education”) to establish links with the field of education. Then, based on the current application of digital technology in the educational domain and the scope of selection criteria, we constructed the final retrieval strategy. Following the general patterns of past research (Jing et al. 2023a , 2023b ), we conducted a specific screening using the topic search (Topics, TS) function in Web of Science. For the specific criteria used in the screening for this study, please refer to Table 1 .

Literature screening

Literature acquired through keyword searches may contain ostensibly related yet actually unrelated works. Therefore, to ensure the close relevance of literature included in the analysis to the research topic, it is often necessary to perform a manual screening process to identify the final literature to be analyzed, subsequent to completing the initial literature search.

The manual screening process consists of two steps. Initially, irrelevant literature is weeded out based on the title and abstract, with two members of the research team involved in this phase. This stage lasted about one week, resulting in 1106 articles being retained. Subsequently, a comprehensive review of the full text is conducted to accurately identify the literature required for the study. To carry out the second phase of manual screening effectively and scientifically, and to minimize the potential for researcher bias, the research team established the inclusion criteria presented in Table 2 . Three members were engaged in this phase, which took approximately 2 weeks, culminating in the retention of 588 articles after meticulous screening. The entire screening process is depicted in Fig. 1 , adhering to the PRISMA guidelines (Page et al. 2021 ).

The process of obtaining and filtering the necessary literature data for research.

Data standardization

Nguyen and Hallinger ( 2020 ) pointed out that raw data extracted from scientific databases often contains multiple expressions of the same term, and not addressing these synonymous expressions could affect research results in bibliometric analysis. For instance, in the original data, the author list may include “Tsai, C. C.” and “Tsai, C.-C.”, while the keyword list may include “professional-development” and “professional development,” which often require merging. Therefore, before analyzing the selected literature, a data disambiguation process is necessary to standardize the data (Strotmann and Zhao, 2012 ; Van Eck and Waltman, 2019 ). This study adopted the data standardization process proposed by Taskin and Al ( 2019 ), mainly including the following standardization operations:

Firstly, the author and source fields in the data are corrected and standardized to differentiate authors with similar names.

Secondly, the study checks whether the journals to which the literature belongs have been renamed in the past over 20 years, so as to avoid the influence of periodical name change on the analysis results.

Finally, the keyword field is standardized by unifying parts of speech and singular/plural forms of keywords, which can help eliminate redundant entries in the knowledge graph.

Performance analysis (RQ1)

This section offers a thorough and detailed analysis of the state of research in the field of digital technology education. By utilizing descriptive statistics and visual maps, it provides a comprehensive overview of the development trends, authors, countries, institutions, and journal distribution within the field. The insights presented in this section are of great significance in advancing our understanding of the current state of research in this field and identifying areas for further investigation. The use of visual aids to display inter-country cooperation and the evolution of the field adds to the clarity and coherence of the analysis.

Time trend of the publications

To understand a research field, it is first necessary to understand the most basic quantitative information, among which the change in the number of publications per year best reflects the development trend of a research field. Figure 2 shows the distribution of publication dates.

Time trend of the publications on application of digital technology in education.

From the Fig. 2 , it can be seen that the development of this field over the past over 20 years can be roughly divided into three stages. The first stage was from 2000 to 2007, during which the number of publications was relatively low. Due to various factors such as technological maturity, the academic community did not pay widespread attention to the role of digital technology in expanding the scope of teaching and learning. The second stage was from 2008 to 2019, during which the overall number of publications showed an upward trend, and the development of the field entered an accelerated period, attracting more and more scholars’ attention. The third stage was from 2020 to 2022, during which the number of publications stabilized at around 100. During this period, the impact of the pandemic led to a large number of scholars focusing on the role of digital technology in education during the pandemic, and research on the application of digital technology in education became a core topic in social science research.

Analysis of authors

An analysis of the author’s publication volume provides information about the representative scholars and core research strengths of a research area. Table 3 presents information on the core authors in adaptive learning research, including name, publication number, and average number of citations per article (based on the analysis and statistics from VOSviewer).

Variations in research foci among scholars abound. Within the field of digital technology education application research over the past two decades, Neil Selwyn stands as the most productive author, having published 15 papers garnering a total of 1027 citations, resulting in an average of 68.47 citations per paper. As a Professor at the Faculty of Education at Monash University, Selwyn concentrates on exploring the application of digital technology in higher education contexts (Selwyn et al. 2021 ), as well as related products in higher education such as Coursera, edX, and Udacity MOOC platforms (Bulfin et al. 2014 ). Selwyn’s contributions to the educational sociology perspective include extensive research on the impact of digital technology on education, highlighting the spatiotemporal extension of educational processes and practices through technological means as the greatest value of educational technology (Selwyn, 2012 ; Selwyn and Facer, 2014 ). In addition, he provides a blueprint for the development of future schools in 2030 based on the present impact of digital technology on education (Selwyn et al. 2019 ). The second most productive author in this field, Henderson, also offers significant contributions to the understanding of the important value of digital technology in education, specifically in the higher education setting, with a focus on the impact of the pandemic (Henderson et al. 2015 ; Cohen et al. 2022 ). In contrast, Edwards’ research interests focus on early childhood education, particularly the application of digital technology in this context (Edwards, 2013 ; Bird and Edwards, 2015 ). Additionally, on the technical level, Edwards also mainly prefers digital game technology, because it is a digital technology that children are relatively easy to accept (Edwards, 2015 ).

Analysis of countries/regions and organization

The present study aimed to ascertain the leading countries in digital technology education application research by analyzing 75 countries related to 558 works of literature. Table 4 depicts the top ten countries that have contributed significantly to this field in terms of publication count (based on the analysis and statistics from VOSviewer). Our analysis of Table 4 data shows that England emerged as the most influential country/region, with 92 published papers and 2401 citations. Australia and the United States secured the second and third ranks, respectively, with 90 papers (2187 citations) and 70 papers (1331 citations) published. Geographically, most of the countries featured in the top ten publication volumes are situated in Australia, North America, and Europe, with China being the only exception. Notably, all these countries, except China, belong to the group of developed nations, suggesting that economic strength is a prerequisite for fostering research in the digital technology education application field.

This study presents a visual representation of the publication output and cooperation relationships among different countries in the field of digital technology education application research. Specifically, a chord diagram is employed to display the top 30 countries in terms of publication output, as depicted in Fig. 3 . The chord diagram is composed of nodes and chords, where the nodes are positioned as scattered points along the circumference, and the length of each node corresponds to the publication output, with longer lengths indicating higher publication output. The chords, on the other hand, represent the cooperation relationships between any two countries, and are weighted based on the degree of closeness of the cooperation, with wider chords indicating closer cooperation. Through the analysis of the cooperation relationships, the findings suggest that the main publishing countries in this field are engaged in cooperative relationships with each other, indicating a relatively high level of international academic exchange and research internationalization.

In the diagram, nodes are scattered along the circumference of a circle, with the length of each node representing the volume of publications. The weighted arcs connecting any two points on the circle are known as chords, representing the collaborative relationship between the two, with the width of the arc indicating the closeness of the collaboration.

Further analyzing Fig. 3 , we can extract more valuable information, enabling a deeper understanding of the connections between countries in the research field of digital technology in educational applications. It is evident that certain countries, such as the United States, China, and England, display thicker connections, indicating robust collaborative relationships in terms of productivity. These thicker lines signify substantial mutual contributions and shared objectives in certain sectors or fields, highlighting the interconnectedness and global integration in these areas. By delving deeper, we can also explore potential future collaboration opportunities through the chord diagram, identifying possible partners to propel research and development in this field. In essence, the chord diagram successfully encapsulates and conveys the multi-dimensionality of global productivity and cooperation, allowing for a comprehensive understanding of the intricate inter-country relationships and networks in a global context, providing valuable guidance and insights for future research and collaborations.

An in-depth examination of the publishing institutions is provided in Table 5 , showcasing the foremost 10 institutions ranked by their publication volume. Notably, Monash University and Australian Catholic University, situated in Australia, have recorded the most prolific publications within the digital technology education application realm, with 22 and 10 publications respectively. Moreover, the University of Oslo from Norway is featured among the top 10 publishing institutions, with an impressive average citation count of 64 per publication. It is worth highlighting that six institutions based in the United Kingdom were also ranked within the top 10 publishing institutions, signifying their leading position in this area of research.

Analysis of journals

Journals are the main carriers for publishing high-quality papers. Some scholars point out that the two key factors to measure the influence of journals in the specified field are the number of articles published and the number of citations. The more papers published in a magazine and the more citations, the greater its influence (Dzikowski, 2018 ). Therefore, this study utilized VOSviewer to statistically analyze the top 10 journals with the most publications in the field of digital technology in education and calculated the average citations per article (see Table 6 ).

Based on Table 6 , it is apparent that the highest number of articles in the domain of digital technology in education research were published in Education and Information Technologies (47 articles), Computers & Education (34 articles), and British Journal of Educational Technology (32 articles), indicating a higher article output compared to other journals. This underscores the fact that these three journals concentrate more on the application of digital technology in education. Furthermore, several other journals, such as Technology Pedagogy and Education and Sustainability, have published more than 15 articles in this domain. Sustainability represents the open access movement, which has notably facilitated research progress in this field, indicating that the development of open access journals in recent years has had a significant impact. Although there is still considerable disagreement among scholars on the optimal approach to achieve open access, the notion that research outcomes should be accessible to all is widely recognized (Huang et al. 2020 ). On further analysis of the research fields to which these journals belong, except for Sustainability, it is evident that they all pertain to educational technology, thus providing a qualitative definition of the research area of digital technology education from the perspective of journals.

Temporal keyword analysis: thematic evolution (RQ2)

The evolution of research themes is a dynamic process, and previous studies have attempted to present the developmental trajectory of fields by drawing keyword networks in phases (Kumar et al. 2021 ; Chen et al. 2022b ). To understand the shifts in research topics across different periods, this study follows past research and, based on the significant changes in the research field and corresponding technological advancements during the outlined periods, divides the timeline into four stages (the first stage from January 2000 to December 2005, the second stage from January 2006 to December 2011, the third stage from January 2012 to December 2017; and the fourth stage from January 2018 to December 2022). The division into these four stages was determined through a combination of bibliometric analysis and literature review, which presented a clear trajectory of the field’s development. The research analyzes the keyword networks for each time period (as there are only three articles in the first stage, it was not possible to generate an appropriate keyword co-occurrence map, hence only the keyword co-occurrence maps from the second to the fourth stages are provided), to understand the evolutionary track of the digital technology education application research field over time.

2000.1–2005.12: germination period

From January 2000 to December 2005, digital technology education application research was in its infancy. Only three studies focused on digital technology, all of which were related to computers. Due to the popularity of computers, the home became a new learning environment, highlighting the important role of digital technology in expanding the scope of learning spaces (Sutherland et al. 2000 ). In specific disciplines and contexts, digital technology was first favored in medical clinical practice, becoming an important tool for supporting the learning of clinical knowledge and practice (Tegtmeyer et al. 2001 ; Durfee et al. 2003 ).

2006.1–2011.12: initial development period

Between January 2006 and December 2011, it was the initial development period of digital technology education research. Significant growth was observed in research related to digital technology, and discussions and theoretical analyses about “digital natives” emerged. During this phase, scholars focused on the debate about “how to use digital technology reasonably” and “whether current educational models and school curriculum design need to be adjusted on a large scale” (Bennett and Maton, 2010 ; Selwyn, 2009 ; Margaryan et al. 2011 ). These theoretical and speculative arguments provided a unique perspective on the impact of cognitive digital technology on education and teaching. As can be seen from the vocabulary such as “rethinking”, “disruptive pedagogy”, and “attitude” in Fig. 4 , many scholars joined the calm reflection and analysis under the trend of digital technology (Laurillard, 2008 ; Vratulis et al. 2011 ). During this phase, technology was still undergoing dramatic changes. The development of mobile technology had already caught the attention of many scholars (Wong et al. 2011 ), but digital technology represented by computers was still very active (Selwyn et al. 2011 ). The change in technological form would inevitably lead to educational transformation. Collins and Halverson ( 2010 ) summarized the prospects and challenges of using digital technology for learning and educational practices, believing that digital technology would bring a disruptive revolution to the education field and bring about a new educational system. In addition, the term “teacher education” in Fig. 4 reflects the impact of digital technology development on teachers. The rapid development of technology has widened the generation gap between teachers and students. To ensure smooth communication between teachers and students, teachers must keep up with the trend of technological development and establish a lifelong learning concept (Donnison, 2009 ).

In the diagram, each node represents a keyword, with the size of the node indicating the frequency of occurrence of the keyword. The connections represent the co-occurrence relationships between keywords, with a higher frequency of co-occurrence resulting in tighter connections.

2012.1–2017.12: critical exploration period

During the period spanning January 2012 to December 2017, the application of digital technology in education research underwent a significant exploration phase. As can be seen from Fig. 5 , different from the previous stage, the specific elements of specific digital technology have started to increase significantly, including the enrichment of technological contexts, the greater variety of research methods, and the diversification of learning modes. Moreover, the temporal and spatial dimensions of the learning environment were further de-emphasized, as noted in previous literature (Za et al. 2014 ). Given the rapidly accelerating pace of technological development, the education system in the digital era is in urgent need of collaborative evolution and reconstruction, as argued by Davis, Eickelmann, and Zaka ( 2013 ).

In the domain of digital technology, social media has garnered substantial scholarly attention as a promising avenue for learning, as noted by Pasquini and Evangelopoulos ( 2016 ). The implementation of social media in education presents several benefits, including the liberation of education from the restrictions of physical distance and time, as well as the erasure of conventional educational boundaries. The user-generated content (UGC) model in social media has emerged as a crucial source for knowledge creation and distribution, with the widespread adoption of mobile devices. Moreover, social networks have become an integral component of ubiquitous learning environments (Hwang et al. 2013 ). The utilization of social media allows individuals to function as both knowledge producers and recipients, which leads to a blurring of the conventional roles of learners and teachers. On mobile platforms, the roles of learners and teachers are not fixed, but instead interchangeable.

In terms of research methodology, the prevalence of empirical studies with survey designs in the field of educational technology during this period is evident from the vocabulary used, such as “achievement,” “acceptance,” “attitude,” and “ict.” in Fig. 5 . These studies aim to understand learners’ willingness to adopt and attitudes towards new technologies, and some seek to investigate the impact of digital technologies on learning outcomes through quasi-experimental designs (Domínguez et al. 2013 ). Among these empirical studies, mobile learning emerged as a hot topic, and this is not surprising. First, the advantages of mobile learning environments over traditional ones have been empirically demonstrated (Hwang et al. 2013 ). Second, learners born around the turn of the century have been heavily influenced by digital technologies and have developed their own learning styles that are more open to mobile devices as a means of learning. Consequently, analyzing mobile learning as a relatively novel mode of learning has become an important issue for scholars in the field of educational technology.

The intervention of technology has led to the emergence of several novel learning modes, with the blended learning model being the most representative one in the current phase. Blended learning, a novel concept introduced in the information age, emphasizes the integration of the benefits of traditional learning methods and online learning. This learning mode not only highlights the prominent role of teachers in guiding, inspiring, and monitoring the learning process but also underlines the importance of learners’ initiative, enthusiasm, and creativity in the learning process. Despite being an early conceptualization, blended learning’s meaning has been expanded by the widespread use of mobile technology and social media in education. The implementation of new technologies, particularly mobile devices, has resulted in the transformation of curriculum design and increased flexibility and autonomy in students’ learning processes (Trujillo Maza et al. 2016 ), rekindling scholarly attention to this learning mode. However, some scholars have raised concerns about the potential drawbacks of the blended learning model, such as its significant impact on the traditional teaching system, the lack of systematic coping strategies and relevant policies in several schools and regions (Moskal et al. 2013 ).

2018.1–2022.12: accelerated transformation period

The period spanning from January 2018 to December 2022 witnessed a rapid transformation in the application of digital technology in education research. The field of digital technology education research reached a peak period of publication, largely influenced by factors such as the COVID-19 pandemic (Yu et al. 2023 ). Research during this period was built upon the achievements, attitudes, and social media of the previous phase, and included more elements that reflect the characteristics of this research field, such as digital literacy, digital competence, and professional development, as depicted in Fig. 6 . Alongside this, scholars’ expectations for the value of digital technology have expanded, and the pursuit of improving learning efficiency and performance is no longer the sole focus. Some research now aims to cultivate learners’ motivation and enhance their self-efficacy by applying digital technology in a reasonable manner, as demonstrated by recent studies (Beardsley et al. 2021 ; Creely et al. 2021 ).

The COVID-19 pandemic has emerged as a crucial backdrop for the digital technology’s role in sustaining global education, as highlighted by recent scholarly research (Zhou et al. 2022 ; Pan and Zhang, 2020 ; Mo et al. 2022 ). The online learning environment, which is supported by digital technology, has become the primary battleground for global education (Yu, 2022 ). This social context has led to various studies being conducted, with some scholars positing that the pandemic has impacted the traditional teaching order while also expanding learning possibilities in terms of patterns and forms (Alabdulaziz, 2021 ). Furthermore, the pandemic has acted as a catalyst for teacher teaching and technological innovation, and this viewpoint has been empirically substantiated (Moorhouse and Wong, 2021 ). Additionally, some scholars believe that the pandemic’s push is a crucial driving force for the digital transformation of the education system, serving as an essential mechanism for overcoming the system’s inertia (Romero et al. 2021 ).

The rapid outbreak of the pandemic posed a challenge to the large-scale implementation of digital technologies, which was influenced by a complex interplay of subjective and objective factors. Objective constraints included the lack of infrastructure in some regions to support digital technologies, while subjective obstacles included psychological resistance among certain students and teachers (Moorhouse, 2021 ). These factors greatly impacted the progress of online learning during the pandemic. Additionally, Timotheou et al. ( 2023 ) conducted a comprehensive systematic review of existing research on digital technology use during the pandemic, highlighting the critical role played by various factors such as learners’ and teachers’ digital skills, teachers’ personal attributes and professional development, school leadership and management, and administration in facilitating the digitalization and transformation of schools.

The current stage of research is characterized by the pivotal term “digital literacy,” denoting a growing interest in learners’ attitudes and adoption of emerging technologies. Initially, the term “literacy” was restricted to fundamental abilities and knowledge associated with books and print materials (McMillan, 1996 ). However, with the swift advancement of computers and digital technology, there have been various attempts to broaden the scope of literacy beyond its traditional meaning, including game literacy (Buckingham and Burn, 2007 ), information literacy (Eisenberg, 2008 ), and media literacy (Turin and Friesem, 2020 ). Similarly, digital literacy has emerged as a crucial concept, and Gilster and Glister ( 1997 ) were the first to introduce this concept, referring to the proficiency in utilizing technology and processing digital information in academic, professional, and daily life settings. In practical educational settings, learners who possess higher digital literacy often exhibit an aptitude for quickly mastering digital devices and applying them intelligently to education and teaching (Yu, 2022 ).

The utilization of digital technology in education has undergone significant changes over the past two decades, and has been a crucial driver of educational reform with each new technological revolution. The impact of these changes on the underlying logic of digital technology education applications has been noticeable. From computer technology to more recent developments such as virtual reality (VR), augmented reality (AR), and artificial intelligence (AI), the acceleration in digital technology development has been ongoing. Educational reforms spurred by digital technology development continue to be dynamic, as each new digital innovation presents new possibilities and models for teaching practice. This is especially relevant in the post-pandemic era, where the importance of technological progress in supporting teaching cannot be overstated (Mughal et al. 2022 ). Existing digital technologies have already greatly expanded the dimensions of education in both time and space, while future digital technologies aim to expand learners’ perceptions. Researchers have highlighted the potential of integrated technology and immersive technology in the development of the educational metaverse, which is highly anticipated to create a new dimension for the teaching and learning environment, foster a new value system for the discipline of educational technology, and more effectively and efficiently achieve the grand educational blueprint of the United Nations’ Sustainable Development Goals (Zhang et al. 2022 ; Li and Yu, 2023 ).

Hotspot evolution analysis (RQ3)

The examination of keyword evolution reveals a consistent trend in the advancement of digital technology education application research. The emergence and transformation of keywords serve as indicators of the varying research interests in this field. Thus, the utilization of the burst detection function available in CiteSpace allowed for the identification of the top 10 burst words that exhibited a high level of burst strength. This outcome is illustrated in Table 7 .

According to the results presented in Table 7 , the explosive terminology within the realm of digital technology education research has exhibited a concentration mainly between the years 2018 and 2022. Prior to this time frame, the emerging keywords were limited to “information technology” and “computer”. Notably, among them, computer, as an emergent keyword, has always had a high explosive intensity from 2008 to 2018, which reflects the important position of computer in digital technology and is the main carrier of many digital technologies such as Learning Management Systems (LMS) and Assessment and Feedback systems (Barlovits et al. 2022 ).

Since 2018, an increasing number of research studies have focused on evaluating the capabilities of learners to accept, apply, and comprehend digital technologies. As indicated by the use of terms such as “digital literacy” and “digital skill,” the assessment of learners’ digital literacy has become a critical task. Scholarly efforts have been directed towards the development of literacy assessment tools and the implementation of empirical assessments. Furthermore, enhancing the digital literacy of both learners and educators has garnered significant attention. (Nagle, 2018 ; Yu, 2022 ). Simultaneously, given the widespread use of various digital technologies in different formal and informal learning settings, promoting learners’ digital skills has become a crucial objective for contemporary schools (Nygren et al. 2019 ; Forde and OBrien, 2022 ).

Since 2020, the field of applied research on digital technology education has witnessed the emergence of three new hotspots, all of which have been affected to some extent by the pandemic. Firstly, digital technology has been widely applied in physical education, which is one of the subjects that has been severely affected by the pandemic (Parris et al. 2022 ; Jiang and Ning, 2022 ). Secondly, digital transformation has become an important measure for most schools, especially higher education institutions, to cope with the impact of the pandemic globally (García-Morales et al. 2021 ). Although the concept of digital transformation was proposed earlier, the COVID-19 pandemic has greatly accelerated this transformation process. Educational institutions must carefully redesign their educational products to face this new situation, providing timely digital learning methods, environments, tools, and support systems that have far-reaching impacts on modern society (Krishnamurthy, 2020 ; Salas-Pilco et al. 2022 ). Moreover, the professional development of teachers has become a key mission of educational institutions in the post-pandemic era. Teachers need to have a certain level of digital literacy and be familiar with the tools and online teaching resources used in online teaching, which has become a research hotspot today. Organizing digital skills training for teachers to cope with the application of emerging technologies in education is an important issue for teacher professional development and lifelong learning (Garzón-Artacho et al. 2021 ). As the main organizers and practitioners of emergency remote teaching (ERT) during the pandemic, teachers must put cognitive effort into their professional development to ensure effective implementation of ERT (Romero-Hall and Jaramillo Cherrez, 2022 ).

The burst word “digital transformation” reveals that we are in the midst of an ongoing digital technology revolution. With the emergence of innovative digital technologies such as ChatGPT and Microsoft 365 Copilot, technology trends will continue to evolve, albeit unpredictably. While the impact of these advancements on school education remains uncertain, it is anticipated that the widespread integration of technology will significantly affect the current education system. Rejecting emerging technologies without careful consideration is unwise. Like any revolution, the technological revolution in the education field has both positive and negative aspects. Detractors argue that digital technology disrupts learning and memory (Baron, 2021 ) or causes learners to become addicted and distracted from learning (Selwyn and Aagaard, 2020 ). On the other hand, the prudent use of digital technology in education offers a glimpse of a golden age of open learning. Educational leaders and practitioners have the opportunity to leverage cutting-edge digital technologies to address current educational challenges and develop a rational path for the sustainable and healthy growth of education.

Discussion on performance analysis (RQ1)

The field of digital technology education application research has experienced substantial growth since the turn of the century, a phenomenon that is quantifiably apparent through an analysis of authorship, country/region contributions, and institutional engagement. This expansion reflects the increased integration of digital technologies in educational settings and the heightened scholarly interest in understanding and optimizing their use.

Discussion on authorship productivity in digital technology education research

The authorship distribution within digital technology education research is indicative of the field’s intellectual structure and depth. A primary figure in this domain is Neil Selwyn, whose substantial citation rate underscores the profound impact of his work. His focus on the implications of digital technology in higher education and educational sociology has proven to be seminal. Selwyn’s research trajectory, especially the exploration of spatiotemporal extensions of education through technology, provides valuable insights into the multifaceted role of digital tools in learning processes (Selwyn et al. 2019 ).

Other notable contributors, like Henderson and Edwards, present diversified research interests, such as the impact of digital technologies during the pandemic and their application in early childhood education, respectively. Their varied focuses highlight the breadth of digital technology education research, encompassing pedagogical innovation, technological adaptation, and policy development.

Discussion on country/region-level productivity and collaboration

At the country/region level, the United Kingdom, specifically England, emerges as a leading contributor with 92 published papers and a significant citation count. This is closely followed by Australia and the United States, indicating a strong English-speaking research axis. Such geographical concentration of scholarly output often correlates with investment in research and development, technological infrastructure, and the prevalence of higher education institutions engaging in cutting-edge research.

China’s notable inclusion as the only non-Western country among the top contributors to the field suggests a growing research capacity and interest in digital technology in education. However, the lower average citation per paper for China could reflect emerging engagement or different research focuses that may not yet have achieved the same international recognition as Western counterparts.

The chord diagram analysis furthers this understanding, revealing dense interconnections between countries like the United States, China, and England, which indicates robust collaborations. Such collaborations are fundamental in addressing global educational challenges and shaping international research agendas.

Discussion on institutional-level contributions to digital technology education

Institutional productivity in digital technology education research reveals a constellation of universities driving the field forward. Monash University and the Australian Catholic University have the highest publication output, signaling Australia’s significant role in advancing digital education research. The University of Oslo’s remarkable average citation count per publication indicates influential research contributions, potentially reflecting high-quality studies that resonate with the broader academic community.

The strong showing of UK institutions, including the University of London, The Open University, and the University of Cambridge, reinforces the UK’s prominence in this research field. Such institutions are often at the forefront of pedagogical innovation, benefiting from established research cultures and funding mechanisms that support sustained inquiry into digital education.

Discussion on journal publication analysis

An examination of journal outputs offers a lens into the communicative channels of the field’s knowledge base. Journals such as Education and Information Technologies , Computers & Education , and the British Journal of Educational Technology not only serve as the primary disseminators of research findings but also as indicators of research quality and relevance. The impact factor (IF) serves as a proxy for the quality and influence of these journals within the academic community.

The high citation counts for articles published in Computers & Education suggest that research disseminated through this medium has a wide-reaching impact and is of particular interest to the field. This is further evidenced by its significant IF of 11.182, indicating that the journal is a pivotal platform for seminal work in the application of digital technology in education.

The authorship, regional, and institutional productivity in the field of digital technology education application research collectively narrate the evolution of this domain since the turn of the century. The prominence of certain authors and countries underscores the importance of socioeconomic factors and existing academic infrastructure in fostering research productivity. Meanwhile, the centrality of specific journals as outlets for high-impact research emphasizes the role of academic publishing in shaping the research landscape.

As the field continues to grow, future research may benefit from leveraging the collaborative networks that have been elucidated through this analysis, perhaps focusing on underrepresented regions to broaden the scope and diversity of research. Furthermore, the stabilization of publication numbers in recent years invites a deeper exploration into potential plateaus in research trends or saturation in certain sub-fields, signaling an opportunity for novel inquiries and methodological innovations.

Discussion on the evolutionary trends (RQ2)

The evolution of the research field concerning the application of digital technology in education over the past two decades is a story of convergence, diversification, and transformation, shaped by rapid technological advancements and shifting educational paradigms.

At the turn of the century, the inception of digital technology in education was largely exploratory, with a focus on how emerging computer technologies could be harnessed to enhance traditional learning environments. Research from this early period was primarily descriptive, reflecting on the potential and challenges of incorporating digital tools into the educational setting. This phase was critical in establishing the fundamental discourse that would guide subsequent research, as it set the stage for understanding the scope and impact of digital technology in learning spaces (Wang et al. 2023 ).

As the first decade progressed, the narrative expanded to encompass the pedagogical implications of digital technologies. This was a period of conceptual debates, where terms like “digital natives” and “disruptive pedagogy” entered the academic lexicon, underscoring the growing acknowledgment of digital technology as a transformative force within education (Bennett and Maton, 2010 ). During this time, the research began to reflect a more nuanced understanding of the integration of technology, considering not only its potential to change where and how learning occurred but also its implications for educational equity and access.

In the second decade, with the maturation of internet connectivity and mobile technology, the focus of research shifted from theoretical speculations to empirical investigations. The proliferation of digital devices and the ubiquity of social media influenced how learners interacted with information and each other, prompting a surge in studies that sought to measure the impact of these tools on learning outcomes. The digital divide and issues related to digital literacy became central concerns, as scholars explored the varying capacities of students and educators to engage with technology effectively.

Throughout this period, there was an increasing emphasis on the individualization of learning experiences, facilitated by adaptive technologies that could cater to the unique needs and pacing of learners (Jing et al. 2023a ). This individualization was coupled with a growing recognition of the importance of collaborative learning, both online and offline, and the role of digital tools in supporting these processes. Blended learning models, which combined face-to-face instruction with online resources, emerged as a significant trend, advocating for a balance between traditional pedagogies and innovative digital strategies.

The later years, particularly marked by the COVID-19 pandemic, accelerated the necessity for digital technology in education, transforming it from a supplementary tool to an essential platform for delivering education globally (Mo et al. 2022 ; Mustapha et al. 2021 ). This era brought about an unprecedented focus on online learning environments, distance education, and virtual classrooms. Research became more granular, examining not just the pedagogical effectiveness of digital tools, but also their role in maintaining continuity of education during crises, their impact on teacher and student well-being, and their implications for the future of educational policy and infrastructure.

Across these two decades, the research field has seen a shift from examining digital technology as an external addition to the educational process, to viewing it as an integral component of curriculum design, instructional strategies, and even assessment methods. The emergent themes have broadened from a narrow focus on specific tools or platforms to include wider considerations such as data privacy, ethical use of technology, and the environmental impact of digital tools.

Moreover, the field has moved from considering the application of digital technology in education as a primarily cognitive endeavor to recognizing its role in facilitating socio-emotional learning, digital citizenship, and global competencies. Researchers have increasingly turned their attention to the ways in which technology can support collaborative skills, cultural understanding, and ethical reasoning within diverse student populations.

In summary, the past over twenty years in the research field of digital technology applications in education have been characterized by a progression from foundational inquiries to complex analyses of digital integration. This evolution has mirrored the trajectory of technology itself, from a facilitative tool to a pervasive ecosystem defining contemporary educational experiences. As we look to the future, the field is poised to delve into the implications of emerging technologies like AI, AR, and VR, and their potential to redefine the educational landscape even further. This ongoing metamorphosis suggests that the application of digital technology in education will continue to be a rich area of inquiry, demanding continual adaptation and forward-thinking from educators and researchers alike.

Discussion on the study of research hotspots (RQ3)

The analysis of keyword evolution in digital technology education application research elucidates the current frontiers in the field, reflecting a trajectory that is in tandem with the rapidly advancing digital age. This landscape is sculpted by emergent technological innovations and shaped by the demands of an increasingly digital society.

Interdisciplinary integration and pedagogical transformation

One of the frontiers identified from recent keyword bursts includes the integration of digital technology into diverse educational contexts, particularly noted with the keyword “physical education.” The digitalization of disciplines traditionally characterized by physical presence illustrates the pervasive reach of technology and signifies a push towards interdisciplinary integration where technology is not only a facilitator but also a transformative agent. This integration challenges educators to reconceptualize curriculum delivery to accommodate digital tools that can enhance or simulate the physical aspects of learning.

Digital literacy and skills acquisition

Another pivotal frontier is the focus on “digital literacy” and “digital skill”, which has intensified in recent years. This suggests a shift from mere access to technology towards a comprehensive understanding and utilization of digital tools. In this realm, the emphasis is not only on the ability to use technology but also on critical thinking, problem-solving, and the ethical use of digital resources (Yu, 2022 ). The acquisition of digital literacy is no longer an additive skill but a fundamental aspect of modern education, essential for navigating and contributing to the digital world.

Educational digital transformation

The keyword “digital transformation” marks a significant research frontier, emphasizing the systemic changes that education institutions must undergo to align with the digital era (Romero et al. 2021 ). This transformation includes the redesigning of learning environments, pedagogical strategies, and assessment methods to harness digital technology’s full potential. Research in this area explores the complexity of institutional change, addressing the infrastructural, cultural, and policy adjustments needed for a seamless digital transition.

Engagement and participation

Further exploration into “engagement” and “participation” underscores the importance of student-centered learning environments that are mediated by technology. The current frontiers examine how digital platforms can foster collaboration, inclusivity, and active learning, potentially leading to more meaningful and personalized educational experiences. Here, the use of technology seeks to support the emotional and cognitive aspects of learning, moving beyond the transactional view of education to one that is relational and interactive.

Professional development and teacher readiness

As the field evolves, “professional development” emerges as a crucial area, particularly in light of the pandemic which necessitated emergency remote teaching. The need for teacher readiness in a digital age is a pressing frontier, with research focusing on the competencies required for educators to effectively integrate technology into their teaching practices. This includes familiarity with digital tools, pedagogical innovation, and an ongoing commitment to personal and professional growth in the digital domain.

Pandemic as a catalyst

The recent pandemic has acted as a catalyst for accelerated research and application in this field, particularly in the domains of “digital transformation,” “professional development,” and “physical education.” This period has been a litmus test for the resilience and adaptability of educational systems to continue their operations in an emergency. Research has thus been directed at understanding how digital technologies can support not only continuity but also enhance the quality and reach of education in such contexts.

Ethical and societal considerations

The frontier of digital technology in education is also expanding to consider broader ethical and societal implications. This includes issues of digital equity, data privacy, and the sociocultural impact of technology on learning communities. The research explores how educational technology can be leveraged to address inequities and create more equitable learning opportunities for all students, regardless of their socioeconomic background.

Innovation and emerging technologies

Looking forward, the frontiers are set to be influenced by ongoing and future technological innovations, such as artificial intelligence (AI) (Wu and Yu, 2023 ; Chen et al. 2022a ). The exploration into how these technologies can be integrated into educational practices to create immersive and adaptive learning experiences represents a bold new chapter for the field.

In conclusion, the current frontiers of research on the application of digital technology in education are multifaceted and dynamic. They reflect an overarching movement towards deeper integration of technology in educational systems and pedagogical practices, where the goals are not only to facilitate learning but to redefine it. As these frontiers continue to expand and evolve, they will shape the educational landscape, requiring a concerted effort from researchers, educators, policymakers, and technologists to navigate the challenges and harness the opportunities presented by the digital revolution in education.

Conclusions and future research

Conclusions.

The utilization of digital technology in education is a research area that cuts across multiple technical and educational domains and continues to experience dynamic growth due to the continuous progress of technology. In this study, a systematic review of this field was conducted through bibliometric techniques to examine its development trajectory. The primary focus of the review was to investigate the leading contributors, productive national institutions, significant publications, and evolving development patterns. The study’s quantitative analysis resulted in several key conclusions that shed light on this research field’s current state and future prospects.

(1) The research field of digital technology education applications has entered a stage of rapid development, particularly in recent years due to the impact of the pandemic, resulting in a peak of publications. Within this field, several key authors (Selwyn, Henderson, Edwards, etc.) and countries/regions (England, Australia, USA, etc.) have emerged, who have made significant contributions. International exchanges in this field have become frequent, with a high degree of internationalization in academic research. Higher education institutions in the UK and Australia are the core productive forces in this field at the institutional level.

(2) Education and Information Technologies , Computers & Education , and the British Journal of Educational Technology are notable journals that publish research related to digital technology education applications. These journals are affiliated with the research field of educational technology and provide effective communication platforms for sharing digital technology education applications.

(3) Over the past two decades, research on digital technology education applications has progressed from its early stages of budding, initial development, and critical exploration to accelerated transformation, and it is currently approaching maturity. Technological progress and changes in the times have been key driving forces for educational transformation and innovation, and both have played important roles in promoting the continuous development of education.

(4) Influenced by the pandemic, three emerging frontiers have emerged in current research on digital technology education applications, which are physical education, digital transformation, and professional development under the promotion of digital technology. These frontier research hotspots reflect the core issues that the education system faces when encountering new technologies. The evolution of research hotspots shows that technology breakthroughs in education’s original boundaries of time and space create new challenges. The continuous self-renewal of education is achieved by solving one hotspot problem after another.

The present study offers significant practical implications for scholars and practitioners in the field of digital technology education applications. Firstly, it presents a well-defined framework of the existing research in this area, serving as a comprehensive guide for new entrants to the field and shedding light on the developmental trajectory of this research domain. Secondly, the study identifies several contemporary research hotspots, thus offering a valuable decision-making resource for scholars aiming to explore potential research directions. Thirdly, the study undertakes an exhaustive analysis of published literature to identify core journals in the field of digital technology education applications, with Sustainability being identified as a promising open access journal that publishes extensively on this topic. This finding can potentially facilitate scholars in selecting appropriate journals for their research outputs.

Limitation and future research

Influenced by some objective factors, this study also has some limitations. First of all, the bibliometrics analysis software has high standards for data. In order to ensure the quality and integrity of the collected data, the research only selects the periodical papers in SCIE and SSCI indexes, which are the core collection of Web of Science database, and excludes other databases, conference papers, editorials and other publications, which may ignore some scientific research and original opinions in the field of digital technology education and application research. In addition, although this study used professional software to carry out bibliometric analysis and obtained more objective quantitative data, the analysis and interpretation of data will inevitably have a certain subjective color, and the influence of subjectivity on data analysis cannot be completely avoided. As such, future research endeavors will broaden the scope of literature screening and proactively engage scholars in the field to gain objective and state-of-the-art insights, while minimizing the adverse impact of personal subjectivity on research analysis.

Data availability

The datasets analyzed during the current study are available in the Dataverse repository: https://doi.org/10.7910/DVN/F9QMHY

Alabdulaziz MS (2021) COVID-19 and the use of digital technology in mathematics education. Educ Inf Technol 26(6):7609–7633. https://doi.org/10.1007/s10639-021-10602-3

Arif TB, Munaf U, Ul-Haque I (2023) The future of medical education and research: is ChatGPT a blessing or blight in disguise? Med Educ Online 28. https://doi.org/10.1080/10872981.2023.2181052

Banerjee M, Chiew D, Patel KT, Johns I, Chappell D, Linton N, Cole GD, Francis DP, Szram J, Ross J, Zaman S (2021) The impact of artificial intelligence on clinical education: perceptions of postgraduate trainee doctors in London (UK) and recommendations for trainers. BMC Med Educ 21. https://doi.org/10.1186/s12909-021-02870-x

Barlovits S, Caldeira A, Fesakis G, Jablonski S, Koutsomanoli Filippaki D, Lázaro C, Ludwig M, Mammana MF, Moura A, Oehler DXK, Recio T, Taranto E, Volika S(2022) Adaptive, synchronous, and mobile online education: developing the ASYMPTOTE learning environment. Mathematics 10:1628. https://doi.org/10.3390/math10101628

Article   Google Scholar  

Baron NS(2021) Know what? How digital technologies undermine learning and remembering J Pragmat 175:27–37. https://doi.org/10.1016/j.pragma.2021.01.011

Batista J, Morais NS, Ramos F (2016) Researching the use of communication technologies in higher education institutions in Portugal. https://doi.org/10.4018/978-1-5225-0571-6.ch057

Beardsley M, Albó L, Aragón P, Hernández-Leo D (2021) Emergency education effects on teacher abilities and motivation to use digital technologies. Br J Educ Technol 52. https://doi.org/10.1111/bjet.13101

Bennett S, Maton K(2010) Beyond the “digital natives” debate: towards a more nuanced understanding of students’ technology experiences J Comput Assist Learn 26:321–331. https://doi.org/10.1111/j.1365-2729.2010.00360.x

Buckingham D, Burn A (2007) Game literacy in theory and practice 16:323–349

Google Scholar  

Bulfin S, Pangrazio L, Selwyn N (2014) Making “MOOCs”: the construction of a new digital higher education within news media discourse. In: The International Review of Research in Open and Distributed Learning 15. https://doi.org/10.19173/irrodl.v15i5.1856

Camilleri MA, Camilleri AC(2016) Digital learning resources and ubiquitous technologies in education Technol Knowl Learn 22:65–82. https://doi.org/10.1007/s10758-016-9287-7

Chen C(2006) CiteSpace II: detecting and visualizing emerging trends and transient patterns in scientific literature J Am Soc Inf Sci Technol 57:359–377. https://doi.org/10.1002/asi.20317

Chen J, Dai J, Zhu K, Xu L(2022) Effects of extended reality on language learning: a meta-analysis Front Psychol 13:1016519. https://doi.org/10.3389/fpsyg.2022.1016519

Article   PubMed   PubMed Central   Google Scholar  

Chen J, Wang CL, Tang Y (2022b) Knowledge mapping of volunteer motivation: a bibliometric analysis and cross-cultural comparative study. Front Psychol 13. https://doi.org/10.3389/fpsyg.2022.883150

Cohen A, Soffer T, Henderson M(2022) Students’ use of technology and their perceptions of its usefulness in higher education: International comparison J Comput Assist Learn 38(5):1321–1331. https://doi.org/10.1111/jcal.12678

Collins A, Halverson R(2010) The second educational revolution: rethinking education in the age of technology J Comput Assist Learn 26:18–27. https://doi.org/10.1111/j.1365-2729.2009.00339.x

Conole G, Alevizou P (2010) A literature review of the use of Web 2.0 tools in higher education. Walton Hall, Milton Keynes, UK: the Open University, retrieved 17 February

Creely E, Henriksen D, Crawford R, Henderson M(2021) Exploring creative risk-taking and productive failure in classroom practice. A case study of the perceived self-efficacy and agency of teachers at one school Think Ski Creat 42:100951. https://doi.org/10.1016/j.tsc.2021.100951

Davis N, Eickelmann B, Zaka P(2013) Restructuring of educational systems in the digital age from a co-evolutionary perspective J Comput Assist Learn 29:438–450. https://doi.org/10.1111/jcal.12032

De Belli N (2009) Bibliometrics and citation analysis: from the science citation index to cybermetrics, Scarecrow Press. https://doi.org/10.1111/jcal.12032

Domínguez A, Saenz-de-Navarrete J, de-Marcos L, Fernández-Sanz L, Pagés C, Martínez-Herráiz JJ(2013) Gamifying learning experiences: practical implications and outcomes Comput Educ 63:380–392. https://doi.org/10.1016/j.compedu.2012.12.020

Donnison S (2009) Discourses in conflict: the relationship between Gen Y pre-service teachers, digital technologies and lifelong learning. Australasian J Educ Technol 25. https://doi.org/10.14742/ajet.1138

Durfee SM, Jain S, Shaffer K (2003) Incorporating electronic media into medical student education. Acad Radiol 10:205–210. https://doi.org/10.1016/s1076-6332(03)80046-6

Dzikowski P(2018) A bibliometric analysis of born global firms J Bus Res 85:281–294. https://doi.org/10.1016/j.jbusres.2017.12.054

van Eck NJ, Waltman L(2009) Software survey: VOSviewer, a computer program for bibliometric mapping Scientometrics 84:523–538 https://doi.org/10.1007/s11192-009-0146-3

Edwards S(2013) Digital play in the early years: a contextual response to the problem of integrating technologies and play-based pedagogies in the early childhood curriculum Eur Early Child Educ Res J 21:199–212. https://doi.org/10.1080/1350293x.2013.789190

Edwards S(2015) New concepts of play and the problem of technology, digital media and popular-culture integration with play-based learning in early childhood education Technol Pedagogy Educ 25:513–532 https://doi.org/10.1080/1475939x.2015.1108929

Article   MathSciNet   Google Scholar  

Eisenberg MB(2008) Information literacy: essential skills for the information age DESIDOC J Libr Inf Technol 28:39–47. https://doi.org/10.14429/djlit.28.2.166

Forde C, OBrien A (2022) A literature review of barriers and opportunities presented by digitally enhanced practical skill teaching and learning in health science education. Med Educ Online 27. https://doi.org/10.1080/10872981.2022.2068210

García-Morales VJ, Garrido-Moreno A, Martín-Rojas R (2021) The transformation of higher education after the COVID disruption: emerging challenges in an online learning scenario. Front Psychol 12. https://doi.org/10.3389/fpsyg.2021.616059

Garfield E(2006) The history and meaning of the journal impact factor JAMA 295:90. https://doi.org/10.1001/jama.295.1.90

Article   PubMed   Google Scholar  

Garzón-Artacho E, Sola-Martínez T, Romero-Rodríguez JM, Gómez-García G(2021) Teachers’ perceptions of digital competence at the lifelong learning stage Heliyon 7:e07513. https://doi.org/10.1016/j.heliyon.2021.e07513

Gaviria-Marin M, Merigó JM, Baier-Fuentes H(2019) Knowledge management: a global examination based on bibliometric analysis Technol Forecast Soc Change 140:194–220. https://doi.org/10.1016/j.techfore.2018.07.006

Gilster P, Glister P (1997) Digital literacy. Wiley Computer Pub, New York

Greenhow C, Lewin C(2015) Social media and education: reconceptualizing the boundaries of formal and informal learning Learn Media Technol 41:6–30. https://doi.org/10.1080/17439884.2015.1064954

Hawkins DT(2001) Bibliometrics of electronic journals in information science Infor Res 7(1):7–1. http://informationr.net/ir/7-1/paper120.html

Henderson M, Selwyn N, Finger G, Aston R(2015) Students’ everyday engagement with digital technology in university: exploring patterns of use and “usefulness J High Educ Policy Manag 37:308–319 https://doi.org/10.1080/1360080x.2015.1034424

Huang CK, Neylon C, Hosking R, Montgomery L, Wilson KS, Ozaygen A, Brookes-Kenworthy C (2020) Evaluating the impact of open access policies on research institutions. eLife 9. https://doi.org/10.7554/elife.57067

Hwang GJ, Tsai CC(2011) Research trends in mobile and ubiquitous learning: a review of publications in selected journals from 2001 to 2010 Br J Educ Technol 42:E65–E70. https://doi.org/10.1111/j.1467-8535.2011.01183.x

Hwang GJ, Wu PH, Zhuang YY, Huang YM(2013) Effects of the inquiry-based mobile learning model on the cognitive load and learning achievement of students Interact Learn Environ 21:338–354. https://doi.org/10.1080/10494820.2011.575789

Jiang S, Ning CF (2022) Interactive communication in the process of physical education: are social media contributing to the improvement of physical training performance. Universal Access Inf Soc, 1–10. https://doi.org/10.1007/s10209-022-00911-w

Jing Y, Zhao L, Zhu KK, Wang H, Wang CL, Xia Q(2023) Research landscape of adaptive learning in education: a bibliometric study on research publications from 2000 to 2022 Sustainability 15:3115–3115. https://doi.org/10.3390/su15043115

Jing Y, Wang CL, Chen Y, Wang H, Yu T, Shadiev R (2023b) Bibliometric mapping techniques in educational technology research: a systematic literature review. Educ Inf Technol 1–29. https://doi.org/10.1007/s10639-023-12178-6

Krishnamurthy S (2020) The future of business education: a commentary in the shadow of the Covid-19 pandemic. J Bus Res. https://doi.org/10.1016/j.jbusres.2020.05.034

Kumar S, Lim WM, Pandey N, Christopher Westland J (2021) 20 years of electronic commerce research. Electron Commer Res 21:1–40

Kyza EA, Georgiou Y(2018) Scaffolding augmented reality inquiry learning: the design and investigation of the TraceReaders location-based, augmented reality platform Interact Learn Environ 27:211–225. https://doi.org/10.1080/10494820.2018.1458039

Laurillard D(2008) Technology enhanced learning as a tool for pedagogical innovation J Philos Educ 42:521–533. https://doi.org/10.1111/j.1467-9752.2008.00658.x

Li M, Yu Z (2023) A systematic review on the metaverse-based blended English learning. Front Psychol 13. https://doi.org/10.3389/fpsyg.2022.1087508

Luo H, Li G, Feng Q, Yang Y, Zuo M (2021) Virtual reality in K-12 and higher education: a systematic review of the literature from 2000 to 2019. J Comput Assist Learn. https://doi.org/10.1111/jcal.12538

Margaryan A, Littlejohn A, Vojt G(2011) Are digital natives a myth or reality? University students’ use of digital technologies Comput Educ 56:429–440. https://doi.org/10.1016/j.compedu.2010.09.004

McMillan S(1996) Literacy and computer literacy: definitions and comparisons Comput Educ 27:161–170. https://doi.org/10.1016/s0360-1315(96)00026-7

Mo CY, Wang CL, Dai J, Jin P (2022) Video playback speed influence on learning effect from the perspective of personalized adaptive learning: a study based on cognitive load theory. Front Psychology 13. https://doi.org/10.3389/fpsyg.2022.839982

Moorhouse BL (2021) Beginning teaching during COVID-19: newly qualified Hong Kong teachers’ preparedness for online teaching. Educ Stud 1–17. https://doi.org/10.1080/03055698.2021.1964939

Moorhouse BL, Wong KM (2021) The COVID-19 Pandemic as a catalyst for teacher pedagogical and technological innovation and development: teachers’ perspectives. Asia Pac J Educ 1–16. https://doi.org/10.1080/02188791.2021.1988511

Moskal P, Dziuban C, Hartman J (2013) Blended learning: a dangerous idea? Internet High Educ 18:15–23

Mughal MY, Andleeb N, Khurram AFA, Ali MY, Aslam MS, Saleem MN (2022) Perceptions of teaching-learning force about Metaverse for education: a qualitative study. J. Positive School Psychol 6:1738–1745

Mustapha I, Thuy Van N, Shahverdi M, Qureshi MI, Khan N (2021) Effectiveness of digital technology in education during COVID-19 pandemic. a bibliometric analysis. Int J Interact Mob Technol 15:136

Nagle J (2018) Twitter, cyber-violence, and the need for a critical social media literacy in teacher education: a review of the literature. Teach Teach Education 76:86–94

Nazare J, Woolf A, Sysoev I, Ballinger S, Saveski M, Walker M, Roy D (2022) Technology-assisted coaching can increase engagement with learning technology at home and caregivers’ awareness of it. Comput Educ 188:104565

Nguyen UP, Hallinger P (2020) Assessing the distinctive contributions of simulation & gaming to the literature, 1970-2019: a bibliometric review. Simul Gaming 104687812094156. https://doi.org/10.1177/1046878120941569

Nygren H, Nissinen K, Hämäläinen R, Wever B(2019) Lifelong learning: formal, non-formal and informal learning in the context of the use of problem-solving skills in technology-rich environments Br J Educ Technol 50:1759–1770. https://doi.org/10.1111/bjet.12807

Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD, Moher D (2021) The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. Int J Surg 88:105906

Pan SL, Zhang S(2020) From fighting COVID-19 pandemic to tackling sustainable development goals: an opportunity for responsible information systems research Int J Inf Manage 55:102196. https://doi.org/10.1016/j.ijinfomgt.2020.102196

Pan X, Yan E, Cui M, Hua W(2018) Examining the usage, citation, and diffusion patterns of bibliometric mapping software: a comparative study of three tools J Informetr 12:481–493. https://doi.org/10.1016/j.joi.2018.03.005

Parris Z, Cale L, Harris J, Casey A (2022) Physical activity for health, covid-19 and social media: what, where and why?. Movimento, 28. https://doi.org/10.22456/1982-8918.122533

Pasquini LA, Evangelopoulos N (2016) Sociotechnical stewardship in higher education: a field study of social media policy documents. J Comput High Educ 29:218–239

Pérez-Sanagustín M, Hernández-Leo D, Santos P, Delgado Kloos C, Blat J(2014) Augmenting reality and formality of informal and non-formal settings to enhance blended learning IEEE Trans Learn Technol 7:118–131. https://doi.org/10.1109/TLT.2014.2312719

Pinto M, Leite C (2020) Digital technologies in support of students learning in Higher Education: literature review. Digital Education Review 343–360. https://doi.org/10.1344/der.2020.37.343-360

Pires F, Masanet MJ, Tomasena JM, Scolari CA(2022) Learning with YouTube: beyond formal and informal through new actors, strategies and affordances Convergence 28(3):838–853. https://doi.org/10.1177/1354856521102054

Pritchard A (1969) Statistical bibliography or bibliometrics 25:348

Romero M, Romeu T, Guitert M, Baztán P (2021) Digital transformation in higher education: the UOC case. In ICERI2021 Proceedings (pp. 6695–6703). IATED https://doi.org/10.21125/iceri.2021.1512

Romero-Hall E, Jaramillo Cherrez N (2022) Teaching in times of disruption: faculty digital literacy in higher education during the COVID-19 pandemic. Innovations in Education and Teaching International 1–11. https://doi.org/10.1080/14703297.2022.2030782

Rospigliosi PA(2023) Artificial intelligence in teaching and learning: what questions should we ask of ChatGPT? Interactive Learning Environments 31:1–3. https://doi.org/10.1080/10494820.2023.2180191

Salas-Pilco SZ, Yang Y, Zhang Z(2022) Student engagement in online learning in Latin American higher education during the COVID-19 pandemic: a systematic review. Br J Educ Technol 53(3):593–619. https://doi.org/10.1111/bjet.13190

Selwyn N(2009) The digital native-myth and reality In Aslib proceedings 61(4):364–379. https://doi.org/10.1108/00012530910973776

Selwyn N(2012) Making sense of young people, education and digital technology: the role of sociological theory Oxford Review of Education 38:81–96. https://doi.org/10.1080/03054985.2011.577949

Selwyn N, Facer K(2014) The sociology of education and digital technology: past, present and future Oxford Rev Educ 40:482–496. https://doi.org/10.1080/03054985.2014.933005

Selwyn N, Banaji S, Hadjithoma-Garstka C, Clark W(2011) Providing a platform for parents? Exploring the nature of parental engagement with school Learning Platforms J Comput Assist Learn 27:314–323. https://doi.org/10.1111/j.1365-2729.2011.00428.x

Selwyn N, Aagaard J (2020) Banning mobile phones from classrooms-an opportunity to advance understandings of technology addiction, distraction and cyberbullying. Br J Educ Technol 52. https://doi.org/10.1111/bjet.12943

Selwyn N, O’Neill C, Smith G, Andrejevic M, Gu X (2021) A necessary evil? The rise of online exam proctoring in Australian universities. Media Int Austr 1329878X2110058. https://doi.org/10.1177/1329878x211005862

Selwyn N, Pangrazio L, Nemorin S, Perrotta C (2019) What might the school of 2030 be like? An exercise in social science fiction. Learn, Media Technol 1–17. https://doi.org/10.1080/17439884.2020.1694944

Selwyn, N (2016) What works and why?* Understanding successful technology enabled learning within institutional contexts 2016 Final report Appendices (Part B). Monash University Griffith University

Sjöberg D, Holmgren R (2021) Informal workplace learning in swedish police education-a teacher perspective. Vocations and Learning. https://doi.org/10.1007/s12186-021-09267-3

Strotmann A, Zhao D (2012) Author name disambiguation: what difference does it make in author-based citation analysis? J Am Soc Inf Sci Technol 63:1820–1833

Article   CAS   Google Scholar  

Sutherland R, Facer K, Furlong R, Furlong J(2000) A new environment for education? The computer in the home. Comput Educ 34:195–212. https://doi.org/10.1016/s0360-1315(99)00045-7

Szeto E, Cheng AY-N, Hong J-C(2015) Learning with social media: how do preservice teachers integrate YouTube and Social Media in teaching? Asia-Pac Educ Res 25:35–44. https://doi.org/10.1007/s40299-015-0230-9

Tang E, Lam C(2014) Building an effective online learning community (OLC) in blog-based teaching portfolios Int High Educ 20:79–85. https://doi.org/10.1016/j.iheduc.2012.12.002

Taskin Z, Al U(2019) Natural language processing applications in library and information science Online Inf Rev 43:676–690. https://doi.org/10.1108/oir-07-2018-0217

Tegtmeyer K, Ibsen L, Goldstein B(2001) Computer-assisted learning in critical care: from ENIAC to HAL Crit Care Med 29:N177–N182. https://doi.org/10.1097/00003246-200108001-00006

Article   CAS   PubMed   Google Scholar  

Timotheou S, Miliou O, Dimitriadis Y, Sobrino SV, Giannoutsou N, Cachia R, Moné AM, Ioannou A(2023) Impacts of digital technologies on education and factors influencing schools' digital capacity and transformation: a literature review. Educ Inf Technol 28(6):6695–6726. https://doi.org/10.1007/s10639-022-11431-8

Trujillo Maza EM, Gómez Lozano MT, Cardozo Alarcón AC, Moreno Zuluaga L, Gamba Fadul M (2016) Blended learning supported by digital technology and competency-based medical education: a case study of the social medicine course at the Universidad de los Andes, Colombia. Int J Educ Technol High Educ 13. https://doi.org/10.1186/s41239-016-0027-9

Turin O, Friesem Y(2020) Is that media literacy?: Israeli and US media scholars’ perceptions of the field J Media Lit Educ 12:132–144. https://doi.org/10.1007/s11192-009-0146-3

Van Eck NJ, Waltman L (2019) VOSviewer manual. Universiteit Leiden

Vratulis V, Clarke T, Hoban G, Erickson G(2011) Additive and disruptive pedagogies: the use of slowmation as an example of digital technology implementation Teach Teach Educ 27:1179–1188. https://doi.org/10.1016/j.tate.2011.06.004

Wang CL, Dai J, Xu LJ (2022) Big data and data mining in education: a bibliometrics study from 2010 to 2022. In 2022 7th International Conference on Cloud Computing and Big Data Analytics ( ICCCBDA ) (pp. 507-512). IEEE. https://doi.org/10.1109/icccbda55098.2022.9778874

Wang CL, Dai J, Zhu KK, Yu T, Gu XQ (2023) Understanding the continuance intention of college students toward new E-learning spaces based on an integrated model of the TAM and TTF. Int J Hum-Comput Int 1–14. https://doi.org/10.1080/10447318.2023.2291609

Wong L-H, Boticki I, Sun J, Looi C-K(2011) Improving the scaffolds of a mobile-assisted Chinese character forming game via a design-based research cycle Comput Hum Behav 27:1783–1793. https://doi.org/10.1016/j.chb.2011.03.005

Wu R, Yu Z (2023) Do AI chatbots improve students learning outcomes? Evidence from a meta-analysis. Br J Educ Technol. https://doi.org/10.1111/bjet.13334

Yang D, Zhou J, Shi D, Pan Q, Wang D, Chen X, Liu J (2022) Research status, hotspots, and evolutionary trends of global digital education via knowledge graph analysis. Sustainability 14:15157–15157. https://doi.org/10.3390/su142215157

Yu T, Dai J, Wang CL (2023) Adoption of blended learning: Chinese university students’ perspectives. Humanit Soc Sci Commun 10:390. https://doi.org/10.3390/su142215157

Yu Z (2022) Sustaining student roles, digital literacy, learning achievements, and motivation in online learning environments during the COVID-19 pandemic. Sustainability 14:4388. https://doi.org/10.3390/su14084388

Za S, Spagnoletti P, North-Samardzic A(2014) Organisational learning as an emerging process: the generative role of digital tools in informal learning practices Br J Educ Technol 45:1023–1035. https://doi.org/10.1111/bjet.12211

Zhang X, Chen Y, Hu L, Wang Y (2022) The metaverse in education: definition, framework, features, potential applications, challenges, and future research topics. Front Psychol 13:1016300. https://doi.org/10.3389/fpsyg.2022.1016300

Zhou M, Dzingirai C, Hove K, Chitata T, Mugandani R (2022) Adoption, use and enhancement of virtual learning during COVID-19. Education and Information Technologies. https://doi.org/10.1007/s10639-022-10985-x

Download references

Acknowledgements

This research was supported by the Zhejiang Provincial Social Science Planning Project, “Mechanisms and Pathways for Empowering Classroom Teaching through Learning Spaces under the Strategy of High-Quality Education Development”, the 2022 National Social Science Foundation Education Youth Project “Research on the Strategy of Creating Learning Space Value and Empowering Classroom Teaching under the background of ‘Double Reduction’” (Grant No. CCA220319) and the National College Student Innovation and Entrepreneurship Training Program of China (Grant No. 202310337023).

Author information

Authors and affiliations.

College of Educational Science and Technology, Zhejiang University of Technology, Zhejiang, China

Chengliang Wang, Xiaojiao Chen, Yidan Liu & Yuhui Jing

Graduate School of Business, Universiti Sains Malaysia, Minden, Malaysia

Department of Management, The Chinese University of Hong Kong, Hong Kong, China

College of Humanities and Social Sciences, Beihang University, Beijing, China

You can also search for this author in PubMed   Google Scholar

Contributions

Conceptualization: Y.J., C.W.; methodology, C.W.; software, C.W., Y.L.; writing-original draft preparation, C.W., Y.L.; writing-review and editing, T.Y., Y.L., C.W.; supervision, X.C., T.Y.; project administration, Y.J.; funding acquisition, X.C., Y.L. All authors read and approved the final manuscript. All authors have read and approved the re-submission of the manuscript.

Corresponding author

Correspondence to Yuhui Jing .

Ethics declarations

Ethical approval.

Ethical approval was not required as the study did not involve human participants.

Informed consent

Informed consent was not required as the study did not involve human participants.

Competing interests

The authors declare no competing interests.

Additional information

Publisher’s note Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Supplementary information

Rights and permissions.

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ .

Reprints and permissions

About this article

Cite this article.

Wang, C., Chen, X., Yu, T. et al. Education reform and change driven by digital technology: a bibliometric study from a global perspective. Humanit Soc Sci Commun 11 , 256 (2024). https://doi.org/10.1057/s41599-024-02717-y

Download citation

Received : 11 July 2023

Accepted : 17 January 2024

Published : 12 February 2024

DOI : https://doi.org/10.1057/s41599-024-02717-y

Share this article

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

Quick links

• Explore articles by subject
• Guide to authors
• Editorial policies

Is technology good or bad for learning?

Subscribe to the brown center on education policy newsletter, saro mohammed, ph.d. smp saro mohammed, ph.d. partner - the learning accelerator @edresearchworks.

May 8, 2019

I’ll bet you’ve read something about technology and learning recently. You may have read that device use enhances learning outcomes . Or perhaps you’ve read that screen time is not good for kids . Maybe you’ve read that there’s no link between adolescents’ screen time and their well-being . Or that college students’ learning declines the more devices are present in their classrooms .

If ever there were a case to be made that more research can cloud rather than clarify an issue, technology use and learning seems to fit the bill. This piece covers what the research actually says, some outstanding questions, and how to approach the use of technology in learning environments to maximize opportunities for learning and minimize the risk of doing harm to students.

In my recent posts , I have frequently cited the mixed evidence about blended learning, which strategically integrates in-person learning with technology to enable real-time data use, personalized instruction, and mastery-based progression. One thing that this nascent evidence base does show is that technology can be linked to improved learning . When technology is integrated into lessons in ways that are aligned with good in-person teaching pedagogy, learning can be better than without technology.

A 2018 meta-analysis of dozens of rigorous studies of ed tech , along with the executive summary of a forthcoming update (126 rigorous experiments), indicated that when education technology is used to individualize students’ pace of learning, the results overall show “ enormous promise .” In other words, ed tech can improve learning when used to personalize instruction to each student’s pace.

Further, this same meta-analysis, along with other large but correlational studies (e.g., OECD 2015 ), also found that increased access to technology in school was associated with improved proficiency with, and increased use of, technology overall. This is important in light of the fact that access to technology outside of learning environments is still very unevenly distributed across ethnic, socio-economic, and geographic lines. Technology for learning, when deployed to all students, ensures that no student experiences a “21st-century skills and opportunity” gap.

More practically, technology has been shown to scale and sustain instructional practices that would be too resource-intensive to work in exclusively in-person learning environments, especially those with the highest needs. In multiple , large-scale studies where technology has been incorporated into the learning experiences of hundreds of students across multiple schools and school systems, they have been associated with better academic outcomes than comparable classrooms that did not include technology. Added to these larger bodies of research are dozens, if not hundreds, of smaller , more localized examples of technology being used successfully to improve students’ learning experiences. Further, meta-analyses and syntheses of the research show that blended learning can produce greater learning than exclusively in-person learning.

All of the above suggest that technology, used well, can drive equity in learning opportunities. We are seeing that students and families from privileged backgrounds are able to make choices about technology use that maximize its benefits and minimize its risks , while students and families from marginalized backgrounds do not have opportunities to make the same informed choices. Intentional, thoughtful inclusion of technology in public learning environments can ensure that all students, regardless of their ethnicity, socioeconomic status, language status, special education status, or other characteristics, have the opportunity to experience learning and develop skills that allow them to fully realize their potential.

On the other hand, the evidence is decidedly mixed on the neurological impact of technology use. In November 2016, the American Association of Pediatrics updated their screen time guidelines for parents, generally relaxing restrictions and increasing the recommended maximum amount of time that children in different age groups spend interacting with screens. These guidelines were revised not because of any new research, but for two far more practical reasons. First, the nuance of the existing evidence–especially the ways in which recommendations change as children get older–was not adequately captured in the previous guidelines. Second, the proliferation of technology in our lives had made the previous guidelines almost impossible to follow.

The truth is that infants, in particular, learn by interacting with our physical world and with other humans, and it is likely that very early (passive) interactions with devices–rather than humans–can disrupt or misinform neural development . As we grow older, time spent on devices often replaces time spent engaging in physical activity or socially with other people, and it can even become a substitute for emotional regulation, which is detrimental to physical, social, and emotional development.

In adolescence and young adulthood, the presence of technology in learning environments has also been associated with (but has not been shown to be the cause of) negative variables such as attention deficits or hyperactivity , feeling lonely , and lower grades . Multitasking is not something our brains can do while learning , and technology often represents not just one more “task” to have to attend to in a learning environment, but multiple additional tasks due to the variety of apps and programs installed on and producing notifications through a single device.

The pragmatic

The current takeaway from the research is that there are potential benefits and risks to deploying technology in learning environments. While we can’t wrap this topic up with a bow just yet–there are still more questions than answers–there is evidence that technology can amplify effective teaching and learning when in the hands of good teachers. The best we can do today is understand how technology can be a valuable tool for educators to do the complex, human work that is teaching by capitalizing on the benefits while remaining fully mindful of the risks as we currently understand them.

We must continue to build our understanding of both the risks and benefits as we proceed. With that in mind, here are some “Dos” and “Don’ts” for using technology in learning environments:

Related Content

Saro Mohammed, Ph.D.

November 3, 2017

June 16, 2017

September 27, 2017

Education Technology K-12 Education

Governance Studies

Brown Center on Education Policy

Online only

9:00 am - 10:00 am EDT

Kelli Bird, Ben Castleman

April 23, 2024

Ariell Bertrand, Melissa Arnold Lyon, Rebecca Jacobsen

April 18, 2024

Rating Content

How technology has changed education: a paradigm shift.

Table of contents

Share this article.

Wondering how important technology in education is?

In today's digital age, technology has become an integral part of our lives, transforming various industries, including education. 

The advent of technological advancements has brought about a paradigm shift in the field of education, revolutionizing the way knowledge is imparted, acquired, and accessed creating a digital divide .

This article aims to explore how technology has changed education and delve into the myriad ways it has reshaped the landscape of learning.

The Evolution of Technology in Education

Let’s have a look at how important technology in education is. 

The journey of how technology has changed education can be traced back several decades, with the introduction of early educational tools used by educators such as slide projectors and overhead projectors. 

However, the real revolution came with the advent of the personal computer. 

• With the proliferation of computers in schools, students gained access to a wealth of information previously unimaginable. 
• The internet further accelerated this revolution, providing a vast repository of knowledge at the click of a button. 

The Changing Landscape

• Today, technology has become an indispensable tool in education, touching every aspect of the learning process.

The journey of technology in education can be traced back several decades, with the introduction of early educational tools such as slide projectors and overhead projectors. 

However, the real revolution in innovation technology came with the advent of the personal computer. 

• One of the most significant advancements in technology in education is the rise of online learning platforms. 
• These platforms offer a wide range of courses and educational resources that can be accessed from anywhere, at any time. 
• Students can now learn at their own pace and tailor their education to their individual needs. 
• Online learning has also opened up opportunities for individuals who may not have access to traditional educational institutions, allowing them to acquire knowledge and skills remotely.

Traditional Education vs. Technology-Driven Education

The traditional education system relied heavily on textbooks, lectures, and classroom-based teaching methodologies. 

However, technology-driven education has opened up a world of possibilities beyond these conventional methods. 

• With the aid of technology, students can now engage in self-paced learning, accessing digital textbooks and multimedia content that caters to their individual learning styles. 
• This shift from a one-size-fits-all approach to a more personalized and interactive learning experience has revolutionized education, fostering student engagement and motivation.
• Moreover, technology has made education more accessible than ever before. 
• Online learning platforms have emerged, offering a multitude of courses ranging from academic subjects to specialized skills. 
• This accessibility has extended education to individuals who may have previously been unable to pursue regular classroom-based learning due to various constraints. 
• As a result, technology has democratized education, creating equal opportunities for all.
• Furthermore, technology-driven education has also enhanced collaboration and communication among students and educators. 
• Through online platforms and tools, students can now collaborate on projects, share ideas, and receive feedback from their peers and teachers, regardless of geographical barriers. 
• This virtual collaboration not only promotes teamwork and critical thinking skills but also prepares students for the digital workplace, where remote collaboration is becoming increasingly common.

The Impact of Technology on Teaching Methods

Technology has not only transformed how students learn but has also significantly impacted teaching methods. 

Traditionally, teachers were the sole bearers of knowledge, imparting information through lectures and textbooks. 

However, with the integration of technology into education, teachers have become facilitators and guides, fostering critical thinking and problem-solving skills in students.

• Technological tools such as interactive whiteboards, educational apps, and multimedia presentations have become invaluable assets in the modern classroom. 
• These tools not only make learning more engaging but also allow teachers to tailor their E-lessons to the diverse needs of their students. 
• With the ability to assess and track student progress in real-time, teachers can provide targeted interventions, ensuring that no child is left behind.
• Furthermore, technology has also opened up new avenues for collaboration and communication in the classroom. 
• Online platforms and tools enable students to work together on projects, share ideas, and provide feedback to one another. 
• This collaborative approach not only enhances their learning experience but also prepares them for the collaborative nature of the modern workforce.
• In addition, technology has made it possible for teachers to access a vast array of educational resources and materials. 
• With just a few clicks, teachers can find videos, articles, and interactive simulations that supplement their lessons and provide additional context and examples. 
• This wealth of resources allows teachers to bring real-world applications into the classroom, making learning more relevant and engaging for students.

Enhancing Learning Experiences through Technological Innovations

Let’s have a look at the role of technology in education. 

Technological innovations have enhanced learning experiences by providing immersive and interactive environments. 

1. Virtual Reality And Augmented Reality

Did you know that an overwhelming majority of students, approximately 97% , express a strong interest in enrolling in a virtual reality course?

Virtual reality (VR) and augmented reality (AR) have emerged as powerful tools, transforming abstract concepts into tangible learning experiences. 

Through VR and AR, students can explore historical landmarks, delve into the depths of the ocean, or even dissect virtual organisms, all within the confines of a classroom. 

These immersive experiences not only deepen understanding but also foster curiosity and a love for learning.

Furthermore, adaptive learning algorithms have revolutionized personalized learning by adapting content and assessments to suit the individual needs of students. 

These algorithms analyze and track student performance, identifying areas of strengths and weaknesses, and providing personalized recommendations and feedback. 

This tailored approach ensures that each student receives the support they require to maximize their learning potential.

2. Artificial Intelligence

In addition to VR and AR, another technological innovation that has enhanced learning experiences is the use of artificial intelligence (AI). 

AI-powered chatbots and virtual assistants can provide immediate and personalized support to students, answering their questions and guiding them through complex concepts. 

These AI-powered tools can also analyze student responses and provide real-time feedback, helping students identify and correct their mistakes.

3. Gamification

When it comes to the role of technology in education, gamification elements are important.

• The integration of gamification in education has transformed the way students engage with learning materials. 
• Gamification involves incorporating game elements, such as points, badges, and leaderboards, into educational activities. 
• This approach not only makes learning more enjoyable and interactive but also motivates students to actively participate and strive for improvement. 
• By turning learning into a game, students are more likely to retain information and develop a deeper understanding of the subject matter.

Exploring the Benefits of Technology in Education

When it comes to how technology has changed education , there are a number of benefits. 

1. Enhanced Interactivity

Firstly, technology enhances student engagement by making learning more enjoyable and interactive. 

Gamification, for instance, incorporates game elements into educational activities, motivating students and transforming learning into a fun and engaging process. 

This approach not only fosters a love for learning but also develops essential skills such as problem-solving, collaboration, and critical thinking.

2. Increased Digital Knowledge

Additionally, technology equips students with essential 21st-century skills that are crucial in today's fast-paced world. 

Through the use of digital tools and resources, students learn to navigate the digital landscape, communicate effectively, and think critically. 

These skills are highly sought after in the job market and are essential for success in the modern knowledge-based economy.

3. Personalized Learning Experiences

Furthermore, technology in education promotes personalized learning experiences. 

With the help of adaptive learning platforms and intelligent tutoring systems, students can receive customized instruction tailored to their individual needs and learning styles. 

This personalized approach allows students to progress at their own pace, ensuring that they fully grasp the concepts before moving on to the next topic.

As a result, students are more likely to retain information and achieve better academic outcomes.

Empowering Students with Digital Tools and Resources

Let’s have a look at how technology has changed education when it comes to empowering students. 

Technology empowers students by providing them with a plethora of digital tools and resources that enhance their learning journey. 

With access to online libraries, educational websites, and open educational resources, students can explore and acquire knowledge beyond the confines of their textbooks. 

This exposure to diverse perspectives and information cultivates critical thinking and a thirst for lifelong learning.

Harnessing the Power of Virtual Learning Environments

Virtual learning environments have gained significant traction in recent years, especially with the COVID-19 pandemic necessitating remote learning solutions. 

These environments provide a seamless online platform where students can access course materials, interact with teachers and peers, and submit assignments. 

Through features such as discussion boards, video conferencing, and collaborative tools, virtual learning environments foster a sense of classroom community and facilitate meaningful learning experiences, even when physical classrooms are not viable.

The Rise of Online Education and E-Learning Platforms

Online education and e-learning platforms have witnessed a meteoric rise in recent years, opening up a world of educational opportunities for individuals of all ages and backgrounds. 

These platforms offer a wide range of courses and programs, spanning diverse subjects and fields, catering to the specific needs and interests of learners. 

Moreover, online education provides the flexibility and convenience of self-paced learning, allowing individuals to balance their educational pursuits with other commitments.

Revolutionizing Classroom Dynamics with Educational Technology

Educational technology has revolutionized classroom dynamics, transforming the traditional teacher-centric model into a more student-centered approach. 

Through flipped classrooms, students can access instructional materials and lectures online before class, allowing classroom time to be utilized for discussions, collaborative activities, and problem-solving. 

This shift from passive learning to active learning promotes higher-order thinking skills and deeper understanding.

Bridging the Gap: How Technology Promotes Inclusivity in Education

Technology has played a pivotal role in bridging the gap and promoting inclusivity in education. 

Assistive technologies, such as screen readers, speech recognition software, and tactile devices, have made education more accessible for individuals with disabilities, leveling the playing field and providing equal educational opportunities.

Furthermore, technology has allowed for personalized accommodations for students with diverse learning needs. 

Through adaptive learning platforms, students with learning disabilities or those requiring additional support can access tailored content, interventions, and accommodations that enable them to thrive academically.

Engaging Students through Gamification and Interactive Learning Tools

Gamification and interactive learning tools have transformed the learning experience by making it more engaging and immersive. 

Gamification incorporates game elements, such as rewards, competition, and challenges, into educational activities, motivating students and fostering a sense of achievement. 

Through interactive learning tools, such as simulations and educational games, students can explore complex concepts and experiment in a risk-free environment, enhancing comprehension and retention.

Personalized Learning: Customizing Education with Technology

Personalized learning, enabled by technology, is a powerful approach that tailors education to the unique needs and preferences of individual students. 

Adaptive learning algorithms analyze student performance data, identifying areas for improvement and providing customized content, exercises, and assessments. 

By addressing individual learning gaps and challenges, personalized learning maximizes student success and fosters a love for continuous learning.

Overcoming Challenges in Implementing Technological Solutions for Education

While the integration of technology in education has brought about numerous benefits, it has also presented challenges that must be addressed. 

• One such challenge is ensuring adequate digital infrastructure and accessibility for all students, particularly those belonging to marginalized communities. 
• This includes providing access to reliable internet connectivity, devices, and necessary software.
• Implementing technological solutions in education also requires robust professional development and training for educators. 
• Teachers need to be equipped with the necessary skills and knowledge to integrate technology effectively into their classrooms, ensuring optimal utilization and achieving desired learning outcomes.

The Future of Education: Trends and Innovations in EdTech

The future of education promises to be even more technology-driven, with innovative trends reshaping the educational landscape. 

• Artificial intelligence (AI) and machine learning (ML) are poised to play a significant role in education, offering personalized learning experiences, intelligent tutoring, and automated assessments. 
• Additionally, adaptive learning technologies will continue to evolve, providing even more tailored content and interventions that cater to individual student needs.
• The rise of immersive technologies, including virtual reality and augmented reality, will make learning even more experiential and engaging. 
• As these technologies become more accessible and affordable, they hold immense potential for transforming education, particularly in fields that require hands-on experiences, such as science, engineering, and medicine.

Ensuring Cybersecurity and Data Privacy in Educational Technologies

As technology becomes increasingly integrated into education, it is of utmost importance to ensure cybersecurity and protect the privacy of student data. 

Educational institutions must implement robust security measures, including encryption, access controls, and regular security audits, to safeguard sensitive information. 

Moreover, clear policies and guidelines should be established to govern the collection, storage, and usage of student data, ensuring transparency and fostering trust.

Empirical Evidence: The Impact of Technology on Student Performance

There is a growing body of empirical evidence that highlights the positive impact of technology on student performance. 

Numerous studies have shown that technology integration improves student engagement, motivation, and achievement. 

Additionally, technology-enabled personalized learning approaches have been found to enhance student outcomes and narrow achievement gaps.

It is important to note, however, that the successful integration of technology in education goes beyond mere access to devices and resources. 

Effective pedagogical practices, guided by evidence-based research, must be employed to leverage the full potential of technology and maximize student learning outcomes.

Transforming Assessment and Evaluation with EdTech Solutions

Technology has the potential to revolutionize assessment and evaluation practices in education. 

Traditional forms of assessment, such as pen-and-paper examinations, often fall short of capturing the diverse skills and competencies that students possess. 

Through the use of educational technology, alternative forms of assessment, such as project-based assessments, e-portfolios, and peer evaluations, can be implemented, providing a more holistic picture of student learning and growth.

Fostering Collaboration and Communication Skills through the Impact of Technology on Education

Let’s have a look at the impact of technology on education.

Technological integration in education fosters collaboration and communication skills among students. 

Through collaborative tools, online discussion forums, and project-based learning activities, students can work together, regardless of geographical location, to solve complex problems and develop a deeper understanding. 

These collaborative experiences not only enhance teamwork and interpersonal skills but also prepare students for the collaborative nature of the modern workplace.

In conclusion, the impact of technology on education cannot be overstated. 

It has ushered in a paradigm shift, transforming the way knowledge is disseminated, acquired, and accessed. 

From personalized learning experiences to promoting inclusivity and preparing students for the future, technology has proven to be a powerful tool in revolutionizing education. 

As we continue to embrace the possibilities offered by technology, it is important to strike a balance, ensuring that pedagogy remains at the heart of education, guiding the effective integration of technology-based solutions.

Unleash the Potential for Growth and Learning with Oreed's Education Intelligence Platform

Step into a world of endless possibilities and boundless growth with Oreed's groundbreaking Education Intelligence Platform. 

Discover a transformative tool that propels your educational journey forward, empowering you to reach new heights of knowledge and success.

1. Amplify Employee Awareness and Unlock a Holistic Perspective with Oreed

Unleash the full potential of your workforce and gain a comprehensive 360-degree view of your employees like never before, courtesy of Oreed. 

Ignite a culture of awareness within your organization, fueling well-informed decisions that benefit both your employees and your company's success.

2. Empower Your Team with Tailored Training and Personalized Courses

Fuel your team's growth and success with Oreed's cutting-edge tools for customized training and courses. 

Dive deep into the unique training needs of your employees and craft targeted programs that foster their development. 

With Oreed, every team member receives the precise training required to excel in their roles and achieve greatness.

3. Measure the Impact and Effectiveness of Training with Oreed's Advanced Analytics

Unleash the power of data and gain unparalleled insights into the impact and effectiveness of your training initiatives using Oreed's advanced analytics and reporting capabilities. 

Harness these valuable metrics to continuously refine your training and development efforts, ensuring optimal results and maximizing the value delivered to your employees and organization.

4. Elevate Your Business with Oreed's ROI Promise

Elevate your business to unprecedented heights of success with Oreed's game-changing platform. 

Prepare for a transformative journey as our ROI promise guarantees a substantial 10x increase in customer revenue and engagement. 

Empower your organization with enhanced employee productivity and improved operational efficiency, setting the stage for seamless operations across every facet of your business.

Don't settle for average outcomes when you can unlock the extraordinary power of Oreed. Embrace the future of growth, learning, and success today.

So what are you waiting for? Book a demo with Oreed today and find out more about our features.

Promote lifelong learning through Oreed by experiencing the most powerful all-in-one training and development intelligent platform that streamlines all your organization's learning, training, and development activities in one place.

Subscribe to our weekly email newsletter

Stay updated with the latest e-learning news and receive all the essential updates regarding the Oreed platform.

Please fix the following errors:

keep reading

Learning Experience Platform Market Size [2024]

Explore our in-depth analysis of the learning experience platform market size, trends, and forecasts for 2024. Dive into our expert LXP market insights.

What is a Learning Experience Platform [2024 Full Guide]

Learning Experience Platforms (LXPs) have revolutionized the field of learning and development, providing learners with innovative and personalized learning experiences.

AI In Recruitment

AI in recruitment enhances efficiency without replacing human recruiters. Discover Oreed for advanced employee development.

Supporting your growth every step of the way

Our support superheroes are a click away to help you get the most out of oreed.com, so you can focus on working without limits.

Support anytime, anywhere

Welcome to your new training intelligent platform

unlock your organization's potential and prepare to become a global leader of the future

Advertisement

Impacts of digital technologies on education and factors influencing schools' digital capacity and transformation: A literature review

• Published: 21 November 2022
• Volume 28 , pages 6695–6726, ( 2023 )

Cite this article

• Stella Timotheou 1 ,
• Ourania Miliou 1 ,
• Yiannis Dimitriadis 2 ,
• Sara Villagrá Sobrino 2 ,
• Nikoleta Giannoutsou 2 ,
• Romina Cachia 3 ,
• Alejandra Martínez Monés 2 &
• Andri Ioannou   ORCID: orcid.org/0000-0002-3570-6578 1  

50k Accesses

40 Citations

4 Altmetric

Explore all metrics

Digital technologies have brought changes to the nature and scope of education and led education systems worldwide to adopt strategies and policies for ICT integration. The latter brought about issues regarding the quality of teaching and learning with ICTs, especially concerning the understanding, adaptation, and design of the education systems in accordance with current technological trends. These issues were emphasized during the recent COVID-19 pandemic that accelerated the use of digital technologies in education, generating questions regarding digitalization in schools. Specifically, many schools demonstrated a lack of experience and low digital capacity, which resulted in widening gaps, inequalities, and learning losses. Such results have engendered the need for schools to learn and build upon the experience to enhance their digital capacity and preparedness, increase their digitalization levels, and achieve a successful digital transformation. Given that the integration of digital technologies is a complex and continuous process that impacts different actors within the school ecosystem, there is a need to show how these impacts are interconnected and identify the factors that can encourage an effective and efficient change in the school environments. For this purpose, we conducted a non-systematic literature review. The results of the literature review were organized thematically based on the evidence presented about the impact of digital technology on education and the factors that affect the schools’ digital capacity and digital transformation. The findings suggest that ICT integration in schools impacts more than just students’ performance; it affects several other school-related aspects and stakeholders, too. Furthermore, various factors affect the impact of digital technologies on education. These factors are interconnected and play a vital role in the digital transformation process. The study results shed light on how ICTs can positively contribute to the digital transformation of schools and which factors should be considered for schools to achieve effective and efficient change.

Similar content being viewed by others

A comprehensive AI policy education framework for university teaching and learning

A systematic literature review of ICT integration in secondary education: what works, what does not, and what next?

Balancing Technology, Pedagogy and the New Normal: Post-pandemic Challenges for Higher Education

Avoid common mistakes on your manuscript.

1 Introduction

Digital technologies have brought changes to the nature and scope of education. Versatile and disruptive technological innovations, such as smart devices, the Internet of Things (IoT), artificial intelligence (AI), augmented reality (AR) and virtual reality (VR), blockchain, and software applications have opened up new opportunities for advancing teaching and learning (Gaol & Prasolova-Førland, 2021 ; OECD, 2021 ). Hence, in recent years, education systems worldwide have increased their investment in the integration of information and communication technology (ICT) (Fernández-Gutiérrez et al., 2020 ; Lawrence & Tar, 2018 ) and prioritized their educational agendas to adapt strategies or policies around ICT integration (European Commission, 2019 ). The latter brought about issues regarding the quality of teaching and learning with ICTs (Bates, 2015 ), especially concerning the understanding, adaptation, and design of education systems in accordance with current technological trends (Balyer & Öz, 2018 ). Studies have shown that despite the investment made in the integration of technology in schools, the results have not been promising, and the intended outcomes have not yet been achieved (Delgado et al., 2015 ; Lawrence & Tar, 2018 ). These issues were exacerbated during the COVID-19 pandemic, which forced teaching across education levels to move online (Daniel, 2020 ). Online teaching accelerated the use of digital technologies generating questions regarding the process, the nature, the extent, and the effectiveness of digitalization in schools (Cachia et al., 2021 ; König et al., 2020 ). Specifically, many schools demonstrated a lack of experience and low digital capacity, which resulted in widening gaps, inequalities, and learning losses (Blaskó et al., 2021 ; Di Pietro et al, 2020 ). Such results have engendered the need for schools to learn and build upon the experience in order to enhance their digital capacity (European Commission, 2020 ) and increase their digitalization levels (Costa et al., 2021 ). Digitalization offers possibilities for fundamental improvement in schools (OECD, 2021 ; Rott & Marouane, 2018 ) and touches many aspects of a school’s development (Delcker & Ifenthaler, 2021 ) . However, it is a complex process that requires large-scale transformative changes beyond the technical aspects of technology and infrastructure (Pettersson, 2021 ). Namely, digitalization refers to “ a series of deep and coordinated culture, workforce, and technology shifts and operating models ” (Brooks & McCormack, 2020 , p. 3) that brings cultural, organizational, and operational change through the integration of digital technologies (JISC, 2020 ). A successful digital transformation requires that schools increase their digital capacity levels, establishing the necessary “ culture, policies, infrastructure as well as digital competence of students and staff to support the effective integration of technology in teaching and learning practices ” (Costa et al, 2021 , p.163).

Given that the integration of digital technologies is a complex and continuous process that impacts different actors within the school ecosystem (Eng, 2005 ), there is a need to show how the different elements of the impact are interconnected and to identify the factors that can encourage an effective and efficient change in the school environment. To address the issues outlined above, we formulated the following research questions:

a) What is the impact of digital technologies on education?

b) Which factors might affect a school’s digital capacity and transformation?

In the present investigation, we conducted a non-systematic literature review of publications pertaining to the impact of digital technologies on education and the factors that affect a school’s digital capacity and transformation. The results of the literature review were organized thematically based on the evidence presented about the impact of digital technology on education and the factors which affect the schools’ digital capacity and digital transformation.

2 Methodology

The non-systematic literature review presented herein covers the main theories and research published over the past 17 years on the topic. It is based on meta-analyses and review papers found in scholarly, peer-reviewed content databases and other key studies and reports related to the concepts studied (e.g., digitalization, digital capacity) from professional and international bodies (e.g., the OECD). We searched the Scopus database, which indexes various online journals in the education sector with an international scope, to collect peer-reviewed academic papers. Furthermore, we used an all-inclusive Google Scholar search to include relevant key terms or to include studies found in the reference list of the peer-reviewed papers, and other key studies and reports related to the concepts studied by professional and international bodies. Lastly, we gathered sources from the Publications Office of the European Union ( https://op.europa.eu/en/home ); namely, documents that refer to policies related to digital transformation in education.

Regarding search terms, we first searched resources on the impact of digital technologies on education by performing the following search queries: “impact” OR “effects” AND “digital technologies” AND “education”, “impact” OR “effects” AND “ICT” AND “education”. We further refined our results by adding the terms “meta-analysis” and “review” or by adjusting the search options based on the features of each database to avoid collecting individual studies that would provide limited contributions to a particular domain. We relied on meta-analyses and review studies as these consider the findings of multiple studies to offer a more comprehensive view of the research in a given area (Schuele & Justice, 2006 ). Specifically, meta-analysis studies provided quantitative evidence based on statistically verifiable results regarding the impact of educational interventions that integrate digital technologies in school classrooms (Higgins et al., 2012 ; Tolani-Brown et al., 2011 ).

However, quantitative data does not offer explanations for the challenges or difficulties experienced during ICT integration in learning and teaching (Tolani-Brown et al., 2011 ). To fill this gap, we analyzed literature reviews and gathered in-depth qualitative evidence of the benefits and implications of technology integration in schools. In the analysis presented herein, we also included policy documents and reports from professional and international bodies and governmental reports, which offered useful explanations of the key concepts of this study and provided recent evidence on digital capacity and transformation in education along with policy recommendations. The inclusion and exclusion criteria that were considered in this study are presented in Table 1 .

To ensure a reliable extraction of information from each study and assist the research synthesis we selected the study characteristics of interest (impact) and constructed coding forms. First, an overview of the synthesis was provided by the principal investigator who described the processes of coding, data entry, and data management. The coders followed the same set of instructions but worked independently. To ensure a common understanding of the process between coders, a sample of ten studies was tested. The results were compared, and the discrepancies were identified and resolved. Additionally, to ensure an efficient coding process, all coders participated in group meetings to discuss additions, deletions, and modifications (Stock, 1994 ). Due to the methodological diversity of the studied documents we began to synthesize the literature review findings based on similar study designs. Specifically, most of the meta-analysis studies were grouped in one category due to the quantitative nature of the measured impact. These studies tended to refer to student achievement (Hattie et al., 2014 ). Then, we organized the themes of the qualitative studies in several impact categories. Lastly, we synthesized both review and meta-analysis data across the categories. In order to establish a collective understanding of the concept of impact, we referred to a previous impact study by Balanskat ( 2009 ) which investigated the impact of technology in primary schools. In this context, the impact had a more specific ICT-related meaning and was described as “ a significant influence or effect of ICT on the measured or perceived quality of (parts of) education ” (Balanskat, 2009 , p. 9). In the study presented herein, the main impacts are in relation to learning and learners, teaching, and teachers, as well as other key stakeholders who are directly or indirectly connected to the school unit.

The study’s results identified multiple dimensions of the impact of digital technologies on students’ knowledge, skills, and attitudes; on equality, inclusion, and social integration; on teachers’ professional and teaching practices; and on other school-related aspects and stakeholders. The data analysis indicated various factors that might affect the schools’ digital capacity and transformation, such as digital competencies, the teachers’ personal characteristics and professional development, as well as the school’s leadership and management, administration, infrastructure, etc. The impacts and factors found in the literature review are presented below.

3.1 Impacts of digital technologies on students’ knowledge, skills, attitudes, and emotions

The impact of ICT use on students’ knowledge, skills, and attitudes has been investigated early in the literature. Eng ( 2005 ) found a small positive effect between ICT use and students' learning. Specifically, the author reported that access to computer-assisted instruction (CAI) programs in simulation or tutorial modes—used to supplement rather than substitute instruction – could enhance student learning. The author reported studies showing that teachers acknowledged the benefits of ICT on pupils with special educational needs; however, the impact of ICT on students' attainment was unclear. Balanskat et al. ( 2006 ) found a statistically significant positive association between ICT use and higher student achievement in primary and secondary education. The authors also reported improvements in the performance of low-achieving pupils. The use of ICT resulted in further positive gains for students, namely increased attention, engagement, motivation, communication and process skills, teamwork, and gains related to their behaviour towards learning. Evidence from qualitative studies showed that teachers, students, and parents recognized the positive impact of ICT on students' learning regardless of their competence level (strong/weak students). Punie et al. ( 2006 ) documented studies that showed positive results of ICT-based learning for supporting low-achieving pupils and young people with complex lives outside the education system. Liao et al. ( 2007 ) reported moderate positive effects of computer application instruction (CAI, computer simulations, and web-based learning) over traditional instruction on primary school student's achievement. Similarly, Tamim et al. ( 2011 ) reported small to moderate positive effects between the use of computer technology (CAI, ICT, simulations, computer-based instruction, digital and hypermedia) and student achievement in formal face-to-face classrooms compared to classrooms that did not use technology. Jewitt et al., ( 2011 ) found that the use of learning platforms (LPs) (virtual learning environments, management information systems, communication technologies, and information- and resource-sharing technologies) in schools allowed primary and secondary students to access a wider variety of quality learning resources, engage in independent and personalized learning, and conduct self- and peer-review; LPs also provide opportunities for teacher assessment and feedback. Similar findings were reported by Fu ( 2013 ), who documented a list of benefits and opportunities of ICT use. According to the author, the use of ICTs helps students access digital information and course content effectively and efficiently, supports student-centered and self-directed learning, as well as the development of a creative learning environment where more opportunities for critical thinking skills are offered, and promotes collaborative learning in a distance-learning environment. Higgins et al. ( 2012 ) found consistent but small positive associations between the use of technology and learning outcomes of school-age learners (5–18-year-olds) in studies linking the provision and use of technology with attainment. Additionally, Chauhan ( 2017 ) reported a medium positive effect of technology on the learning effectiveness of primary school students compared to students who followed traditional learning instruction.

The rise of mobile technologies and hardware devices instigated investigations into their impact on teaching and learning. Sung et al. ( 2016 ) reported a moderate effect on students' performance from the use of mobile devices in the classroom compared to the use of desktop computers or the non-use of mobile devices. Schmid et al. ( 2014 ) reported medium–low to low positive effects of technology integration (e.g., CAI, ICTs) in the classroom on students' achievement and attitude compared to not using technology or using technology to varying degrees. Tamim et al. ( 2015 ) found a low statistically significant effect of the use of tablets and other smart devices in educational contexts on students' achievement outcomes. The authors suggested that tablets offered additional advantages to students; namely, they reported improvements in students’ notetaking, organizational and communication skills, and creativity. Zheng et al. ( 2016 ) reported a small positive effect of one-to-one laptop programs on students’ academic achievement across subject areas. Additional reported benefits included student-centered, individualized, and project-based learning enhanced learner engagement and enthusiasm. Additionally, the authors found that students using one-to-one laptop programs tended to use technology more frequently than in non-laptop classrooms, and as a result, they developed a range of skills (e.g., information skills, media skills, technology skills, organizational skills). Haßler et al. ( 2016 ) found that most interventions that included the use of tablets across the curriculum reported positive learning outcomes. However, from 23 studies, five reported no differences, and two reported a negative effect on students' learning outcomes. Similar results were indicated by Kalati and Kim ( 2022 ) who investigated the effect of touchscreen technologies on young students’ learning. Specifically, from 53 studies, 34 advocated positive effects of touchscreen devices on children’s learning, 17 obtained mixed findings and two studies reported negative effects.

More recently, approaches that refer to the impact of gamification with the use of digital technologies on teaching and learning were also explored. A review by Pan et al. ( 2022 ) that examined the role of learning games in fostering mathematics education in K-12 settings, reported that gameplay improved students’ performance. Integration of digital games in teaching was also found as a promising pedagogical practice in STEM education that could lead to increased learning gains (Martinez et al., 2022 ; Wang et al., 2022 ). However, although Talan et al. ( 2020 ) reported a medium effect of the use of educational games (both digital and non-digital) on academic achievement, the effect of non-digital games was higher.

Over the last two years, the effects of more advanced technologies on teaching and learning were also investigated. Garzón and Acevedo ( 2019 ) found that AR applications had a medium effect on students' learning outcomes compared to traditional lectures. Similarly, Garzón et al. ( 2020 ) showed that AR had a medium impact on students' learning gains. VR applications integrated into various subjects were also found to have a moderate effect on students’ learning compared to control conditions (traditional classes, e.g., lectures, textbooks, and multimedia use, e.g., images, videos, animation, CAI) (Chen et al., 2022b ). Villena-Taranilla et al. ( 2022 ) noted the moderate effect of VR technologies on students’ learning when these were applied in STEM disciplines. In the same meta-analysis, Villena-Taranilla et al. ( 2022 ) highlighted the role of immersive VR, since its effect on students’ learning was greater (at a high level) across educational levels (K-6) compared to semi-immersive and non-immersive integrations. In another meta-analysis study, the effect size of the immersive VR was small and significantly differentiated across educational levels (Coban et al., 2022 ). The impact of AI on education was investigated by Su and Yang ( 2022 ) and Su et al. ( 2022 ), who showed that this technology significantly improved students’ understanding of AI computer science and machine learning concepts.

It is worth noting that the vast majority of studies referred to learning gains in specific subjects. Specifically, several studies examined the impact of digital technologies on students’ literacy skills and reported positive effects on language learning (Balanskat et al., 2006 ; Grgurović et al., 2013 ; Friedel et al., 2013 ; Zheng et al., 2016 ; Chen et al., 2022b ; Savva et al., 2022 ). Also, several studies documented positive effects on specific language learning areas, namely foreign language learning (Kao, 2014 ), writing (Higgins et al., 2012 ; Wen & Walters, 2022 ; Zheng et al., 2016 ), as well as reading and comprehension (Cheung & Slavin, 2011 ; Liao et al., 2007 ; Schwabe et al., 2022 ). ICTs were also found to have a positive impact on students' performance in STEM (science, technology, engineering, and mathematics) disciplines (Arztmann et al., 2022 ; Bado, 2022 ; Villena-Taranilla et al., 2022 ; Wang et al., 2022 ). Specifically, a number of studies reported positive impacts on students’ achievement in mathematics (Balanskat et al., 2006 ; Hillmayr et al., 2020 ; Li & Ma, 2010 ; Pan et al., 2022 ; Ran et al., 2022 ; Verschaffel et al., 2019 ; Zheng et al., 2016 ). Furthermore, studies documented positive effects of ICTs on science learning (Balanskat et al., 2006 ; Liao et al., 2007 ; Zheng et al., 2016 ; Hillmayr et al., 2020 ; Kalemkuş & Kalemkuş, 2022 ; Lei et al., 2022a ). Çelik ( 2022 ) also noted that computer simulations can help students understand learning concepts related to science. Furthermore, some studies documented that the use of ICTs had a positive impact on students’ achievement in other subjects, such as geography, history, music, and arts (Chauhan, 2017 ; Condie & Munro, 2007 ), and design and technology (Balanskat et al., 2006 ).

More specific positive learning gains were reported in a number of skills, e.g., problem-solving skills and pattern exploration skills (Higgins et al., 2012 ), metacognitive learning outcomes (Verschaffel et al., 2019 ), literacy skills, computational thinking skills, emotion control skills, and collaborative inquiry skills (Lu et al., 2022 ; Su & Yang, 2022 ; Su et al., 2022 ). Additionally, several investigations have reported benefits from the use of ICT on students’ creativity (Fielding & Murcia, 2022 ; Liu et al., 2022 ; Quah & Ng, 2022 ). Lastly, digital technologies were also found to be beneficial for enhancing students’ lifelong learning skills (Haleem et al., 2022 ).

Apart from gaining knowledge and skills, studies also reported improvement in motivation and interest in mathematics (Higgins et. al., 2019 ; Fadda et al., 2022 ) and increased positive achievement emotions towards several subjects during interventions using educational games (Lei et al., 2022a ). Chen et al. ( 2022a ) also reported a small but positive effect of digital health approaches in bullying and cyberbullying interventions with K-12 students, demonstrating that technology-based approaches can help reduce bullying and related consequences by providing emotional support, empowerment, and change of attitude. In their meta-review study, Su et al. ( 2022 ) also documented that AI technologies effectively strengthened students’ attitudes towards learning. In another meta-analysis, Arztmann et al. ( 2022 ) reported positive effects of digital games on motivation and behaviour towards STEM subjects.

3.2 Impacts of digital technologies on equality, inclusion and social integration

Although most of the reviewed studies focused on the impact of ICTs on students’ knowledge, skills, and attitudes, reports were also made on other aspects in the school context, such as equality, inclusion, and social integration. Condie and Munro ( 2007 ) documented research interventions investigating how ICT can support pupils with additional or special educational needs. While those interventions were relatively small scale and mostly based on qualitative data, their findings indicated that the use of ICTs enabled the development of communication, participation, and self-esteem. A recent meta-analysis (Baragash et al., 2022 ) with 119 participants with different disabilities, reported a significant overall effect size of AR on their functional skills acquisition. Koh’s meta-analysis ( 2022 ) also revealed that students with intellectual and developmental disabilities improved their competence and performance when they used digital games in the lessons.

Istenic Starcic and Bagon ( 2014 ) found that the role of ICT in inclusion and the design of pedagogical and technological interventions was not sufficiently explored in educational interventions with people with special needs; however, some benefits of ICT use were found in students’ social integration. The issue of gender and technology use was mentioned in a small number of studies. Zheng et al. ( 2016 ) reported a statistically significant positive interaction between one-to-one laptop programs and gender. Specifically, the results showed that girls and boys alike benefitted from the laptop program, but the effect on girls’ achievement was smaller than that on boys’. Along the same lines, Arztmann et al. ( 2022 ) reported no difference in the impact of game-based learning between boys and girls, arguing that boys and girls equally benefited from game-based interventions in STEM domains. However, results from a systematic review by Cussó-Calabuig et al. ( 2018 ) found limited and low-quality evidence on the effects of intensive use of computers on gender differences in computer anxiety, self-efficacy, and self-confidence. Based on their view, intensive use of computers can reduce gender differences in some areas and not in others, depending on contextual and implementation factors.

3.3 Impacts of digital technologies on teachers’ professional and teaching practices

Various research studies have explored the impact of ICT on teachers’ instructional practices and student assessment. Friedel et al. ( 2013 ) found that the use of mobile devices by students enabled teachers to successfully deliver content (e.g., mobile serious games), provide scaffolding, and facilitate synchronous collaborative learning. The integration of digital games in teaching and learning activities also gave teachers the opportunity to study and apply various pedagogical practices (Bado, 2022 ). Specifically, Bado ( 2022 ) found that teachers who implemented instructional activities in three stages (pre-game, game, and post-game) maximized students’ learning outcomes and engagement. For instance, during the pre-game stage, teachers focused on lectures and gameplay training, at the game stage teachers provided scaffolding on content, addressed technical issues, and managed the classroom activities. During the post-game stage, teachers organized activities for debriefing to ensure that the gameplay had indeed enhanced students’ learning outcomes.

Furthermore, ICT can increase efficiency in lesson planning and preparation by offering possibilities for a more collaborative approach among teachers. The sharing of curriculum plans and the analysis of students’ data led to clearer target settings and improvements in reporting to parents (Balanskat et al., 2006 ).

Additionally, the use and application of digital technologies in teaching and learning were found to enhance teachers’ digital competence. Balanskat et al. ( 2006 ) documented studies that revealed that the use of digital technologies in education had a positive effect on teachers’ basic ICT skills. The greatest impact was found on teachers with enough experience in integrating ICTs in their teaching and/or who had recently participated in development courses for the pedagogical use of technologies in teaching. Punie et al. ( 2006 ) reported that the provision of fully equipped multimedia portable computers and the development of online teacher communities had positive impacts on teachers’ confidence and competence in the use of ICTs.

Moreover, online assessment via ICTs benefits instruction. In particular, online assessments support the digitalization of students’ work and related logistics, allow teachers to gather immediate feedback and readjust to new objectives, and support the improvement of the technical quality of tests by providing more accurate results. Additionally, the capabilities of ICTs (e.g., interactive media, simulations) create new potential methods of testing specific skills, such as problem-solving and problem-processing skills, meta-cognitive skills, creativity and communication skills, and the ability to work productively in groups (Punie et al., 2006 ).

3.4 Impacts of digital technologies on other school-related aspects and stakeholders

There is evidence that the effective use of ICTs and the data transmission offered by broadband connections help improve administration (Balanskat et al., 2006 ). Specifically, ICTs have been found to provide better management systems to schools that have data gathering procedures in place. Condie and Munro ( 2007 ) reported impacts from the use of ICTs in schools in the following areas: attendance monitoring, assessment records, reporting to parents, financial management, creation of repositories for learning resources, and sharing of information amongst staff. Such data can be used strategically for self-evaluation and monitoring purposes which in turn can result in school improvements. Additionally, they reported that online access to other people with similar roles helped to reduce headteachers’ isolation by offering them opportunities to share insights into the use of ICT in learning and teaching and how it could be used to support school improvement. Furthermore, ICTs provided more efficient and successful examination management procedures, namely less time-consuming reporting processes compared to paper-based examinations and smooth communications between schools and examination authorities through electronic data exchange (Punie et al., 2006 ).

Zheng et al. ( 2016 ) reported that the use of ICTs improved home-school relationships. Additionally, Escueta et al. ( 2017 ) reported several ICT programs that had improved the flow of information from the school to parents. Particularly, they documented that the use of ICTs (learning management systems, emails, dedicated websites, mobile phones) allowed for personalized and customized information exchange between schools and parents, such as attendance records, upcoming class assignments, school events, and students’ grades, which generated positive results on students’ learning outcomes and attainment. Such information exchange between schools and families prompted parents to encourage their children to put more effort into their schoolwork.

The above findings suggest that the impact of ICT integration in schools goes beyond students’ performance in school subjects. Specifically, it affects a number of school-related aspects, such as equality and social integration, professional and teaching practices, and diverse stakeholders. In Table 2 , we summarize the different impacts of digital technologies on school stakeholders based on the literature review, while in Table 3 we organized the tools/platforms and practices/policies addressed in the meta-analyses, literature reviews, EU reports, and international bodies included in the manuscript.

Additionally, based on the results of the literature review, there are many types of digital technologies with different affordances (see, for example, studies on VR vs Immersive VR), which evolve over time (e.g. starting from CAIs in 2005 to Augmented and Virtual reality 2020). Furthermore, these technologies are linked to different pedagogies and policy initiatives, which are critical factors in the study of impact. Table 3 summarizes the different tools and practices that have been used to examine the impact of digital technologies on education since 2005 based on the review results.

3.5 Factors that affect the integration of digital technologies

Although the analysis of the literature review demonstrated different impacts of the use of digital technology on education, several authors highlighted the importance of various factors, besides the technology itself, that affect this impact. For example, Liao et al. ( 2007 ) suggested that future studies should carefully investigate which factors contribute to positive outcomes by clarifying the exact relationship between computer applications and learning. Additionally, Haßler et al., ( 2016 ) suggested that the neutral findings regarding the impact of tablets on students learning outcomes in some of the studies included in their review should encourage educators, school leaders, and school officials to further investigate the potential of such devices in teaching and learning. Several other researchers suggested that a number of variables play a significant role in the impact of ICTs on students’ learning that could be attributed to the school context, teaching practices and professional development, the curriculum, and learners’ characteristics (Underwood, 2009 ; Tamim et al., 2011 ; Higgins et al., 2012 ; Archer et al., 2014 ; Sung et al., 2016 ; Haßler et al., 2016 ; Chauhan, 2017 ; Lee et al., 2020 ; Tang et al., 2022 ).

3.5.1 Digital competencies

One of the most common challenges reported in studies that utilized digital tools in the classroom was the lack of students’ skills on how to use them. Fu ( 2013 ) found that students’ lack of technical skills is a barrier to the effective use of ICT in the classroom. Tamim et al. ( 2015 ) reported that students faced challenges when using tablets and smart mobile devices, associated with the technical issues or expertise needed for their use and the distracting nature of the devices and highlighted the need for teachers’ professional development. Higgins et al. ( 2012 ) reported that skills training about the use of digital technologies is essential for learners to fully exploit the benefits of instruction.

Delgado et al. ( 2015 ), meanwhile, reported studies that showed a strong positive association between teachers’ computer skills and students’ use of computers. Teachers’ lack of ICT skills and familiarization with technologies can become a constraint to the effective use of technology in the classroom (Balanskat et al., 2006 ; Delgado et al., 2015 ).

It is worth noting that the way teachers are introduced to ICTs affects the impact of digital technologies on education. Previous studies have shown that teachers may avoid using digital technologies due to limited digital skills (Balanskat, 2006 ), or they prefer applying “safe” technologies, namely technologies that their own teachers used and with which they are familiar (Condie & Munro, 2007 ). In this regard, the provision of digital skills training and exposure to new digital tools might encourage teachers to apply various technologies in their lessons (Condie & Munro, 2007 ). Apart from digital competence, technical support in the school setting has also been shown to affect teachers’ use of technology in their classrooms (Delgado et al., 2015 ). Ferrari et al. ( 2011 ) found that while teachers’ use of ICT is high, 75% stated that they needed more institutional support and a shift in the mindset of educational actors to achieve more innovative teaching practices. The provision of support can reduce time and effort as well as cognitive constraints, which could cause limited ICT integration in the school lessons by teachers (Escueta et al., 2017 ).

3.5.2 Teachers’ personal characteristics, training approaches, and professional development

Teachers’ personal characteristics and professional development affect the impact of digital technologies on education. Specifically, Cheok and Wong ( 2015 ) found that teachers’ personal characteristics (e.g., anxiety, self-efficacy) are associated with their satisfaction and engagement with technology. Bingimlas ( 2009 ) reported that lack of confidence, resistance to change, and negative attitudes in using new technologies in teaching are significant determinants of teachers’ levels of engagement in ICT. The same author reported that the provision of technical support, motivation support (e.g., awards, sufficient time for planning), and training on how technologies can benefit teaching and learning can eliminate the above barriers to ICT integration. Archer et al. ( 2014 ) found that comfort levels in using technology are an important predictor of technology integration and argued that it is essential to provide teachers with appropriate training and ongoing support until they are comfortable with using ICTs in the classroom. Hillmayr et al. ( 2020 ) documented that training teachers on ICT had an important effecton students’ learning.

According to Balanskat et al. ( 2006 ), the impact of ICTs on students’ learning is highly dependent on the teachers’ capacity to efficiently exploit their application for pedagogical purposes. Results obtained from the Teaching and Learning International Survey (TALIS) (OECD, 2021 ) revealed that although schools are open to innovative practices and have the capacity to adopt them, only 39% of teachers in the European Union reported that they are well or very well prepared to use digital technologies for teaching. Li and Ma ( 2010 ) and Hardman ( 2019 ) showed that the positive effect of technology on students’ achievement depends on the pedagogical practices used by teachers. Schmid et al. ( 2014 ) reported that learning was best supported when students were engaged in active, meaningful activities with the use of technological tools that provided cognitive support. Tamim et al. ( 2015 ) compared two different pedagogical uses of tablets and found a significant moderate effect when the devices were used in a student-centered context and approach rather than within teacher-led environments. Similarly, Garzón and Acevedo ( 2019 ) and Garzón et al. ( 2020 ) reported that the positive results from the integration of AR applications could be attributed to the existence of different variables which could influence AR interventions (e.g., pedagogical approach, learning environment, and duration of the intervention). Additionally, Garzón et al. ( 2020 ) suggested that the pedagogical resources that teachers used to complement their lectures and the pedagogical approaches they applied were crucial to the effective integration of AR on students’ learning gains. Garzón and Acevedo ( 2019 ) also emphasized that the success of a technology-enhanced intervention is based on both the technology per se and its characteristics and on the pedagogical strategies teachers choose to implement. For instance, their results indicated that the collaborative learning approach had the highest impact on students’ learning gains among other approaches (e.g., inquiry-based learning, situated learning, or project-based learning). Ran et al. ( 2022 ) also found that the use of technology to design collaborative and communicative environments showed the largest moderator effects among the other approaches.

Hattie ( 2008 ) reported that the effective use of computers is associated with training teachers in using computers as a teaching and learning tool. Zheng et al. ( 2016 ) noted that in addition to the strategies teachers adopt in teaching, ongoing professional development is also vital in ensuring the success of technology implementation programs. Sung et al. ( 2016 ) found that research on the use of mobile devices to support learning tends to report that the insufficient preparation of teachers is a major obstacle in implementing effective mobile learning programs in schools. Friedel et al. ( 2013 ) found that providing training and support to teachers increased the positive impact of the interventions on students’ learning gains. Trucano ( 2005 ) argued that positive impacts occur when digital technologies are used to enhance teachers’ existing pedagogical philosophies. Higgins et al. ( 2012 ) found that the types of technologies used and how they are used could also affect students’ learning. The authors suggested that training and professional development of teachers that focuses on the effective pedagogical use of technology to support teaching and learning is an important component of successful instructional approaches (Higgins et al., 2012 ). Archer et al. ( 2014 ) found that studies that reported ICT interventions during which teachers received training and support had moderate positive effects on students’ learning outcomes, which were significantly higher than studies where little or no detail about training and support was mentioned. Fu ( 2013 ) reported that the lack of teachers’ knowledge and skills on the technical and instructional aspects of ICT use in the classroom, in-service training, pedagogy support, technical and financial support, as well as the lack of teachers’ motivation and encouragement to integrate ICT on their teaching were significant barriers to the integration of ICT in education.

3.5.3 School leadership and management

Management and leadership are important cornerstones in the digital transformation process (Pihir et al., 2018 ). Zheng et al. ( 2016 ) documented leadership among the factors positively affecting the successful implementation of technology integration in schools. Strong leadership, strategic planning, and systematic integration of digital technologies are prerequisites for the digital transformation of education systems (Ređep, 2021 ). Management and leadership play a significant role in formulating policies that are translated into practice and ensure that developments in ICT become embedded into the life of the school and in the experiences of staff and pupils (Condie & Munro, 2007 ). Policy support and leadership must include the provision of an overall vision for the use of digital technologies in education, guidance for students and parents, logistical support, as well as teacher training (Conrads et al., 2017 ). Unless there is a commitment throughout the school, with accountability for progress at key points, it is unlikely for ICT integration to be sustained or become part of the culture (Condie & Munro, 2007 ). To achieve this, principals need to adopt and promote a whole-institution strategy and build a strong mutual support system that enables the school’s technological maturity (European Commission, 2019 ). In this context, school culture plays an essential role in shaping the mindsets and beliefs of school actors towards successful technology integration. Condie and Munro ( 2007 ) emphasized the importance of the principal’s enthusiasm and work as a source of inspiration for the school staff and the students to cultivate a culture of innovation and establish sustainable digital change. Specifically, school leaders need to create conditions in which the school staff is empowered to experiment and take risks with technology (Elkordy & Lovinelli, 2020 ).

In order for leaders to achieve the above, it is important to develop capacities for learning and leading, advocating professional learning, and creating support systems and structures (European Commission, 2019 ). Digital technology integration in education systems can be challenging and leadership needs guidance to achieve it. Such guidance can be introduced through the adoption of new methods and techniques in strategic planning for the integration of digital technologies (Ređep, 2021 ). Even though the role of leaders is vital, the relevant training offered to them has so far been inadequate. Specifically, only a third of the education systems in Europe have put in place national strategies that explicitly refer to the training of school principals (European Commission, 2019 , p. 16).

3.5.4 Connectivity, infrastructure, and government and other support

The effective integration of digital technologies across levels of education presupposes the development of infrastructure, the provision of digital content, and the selection of proper resources (Voogt et al., 2013 ). Particularly, a high-quality broadband connection in the school increases the quality and quantity of educational activities. There is evidence that ICT increases and formalizes cooperative planning between teachers and cooperation with managers, which in turn has a positive impact on teaching practices (Balanskat et al., 2006 ). Additionally, ICT resources, including software and hardware, increase the likelihood of teachers integrating technology into the curriculum to enhance their teaching practices (Delgado et al., 2015 ). For example, Zheng et al. ( 2016 ) found that the use of one-on-one laptop programs resulted in positive changes in teaching and learning, which would not have been accomplished without the infrastructure and technical support provided to teachers. Delgado et al. ( 2015 ) reported that limited access to technology (insufficient computers, peripherals, and software) and lack of technical support are important barriers to ICT integration. Access to infrastructure refers not only to the availability of technology in a school but also to the provision of a proper amount and the right types of technology in locations where teachers and students can use them. Effective technical support is a central element of the whole-school strategy for ICT (Underwood, 2009 ). Bingimlas ( 2009 ) reported that lack of technical support in the classroom and whole-school resources (e.g., failing to connect to the Internet, printers not printing, malfunctioning computers, and working on old computers) are significant barriers that discourage the use of ICT by teachers. Moreover, poor quality and inadequate hardware maintenance, and unsuitable educational software may discourage teachers from using ICTs (Balanskat et al., 2006 ; Bingimlas, 2009 ).

Government support can also impact the integration of ICTs in teaching. Specifically, Balanskat et al. ( 2006 ) reported that government interventions and training programs increased teachers’ enthusiasm and positive attitudes towards ICT and led to the routine use of embedded ICT.

Lastly, another important factor affecting digital transformation is the development and quality assurance of digital learning resources. Such resources can be support textbooks and related materials or resources that focus on specific subjects or parts of the curriculum. Policies on the provision of digital learning resources are essential for schools and can be achieved through various actions. For example, some countries are financing web portals that become repositories, enabling teachers to share resources or create their own. Additionally, they may offer e-learning opportunities or other services linked to digital education. In other cases, specific agencies of projects have also been set up to develop digital resources (Eurydice, 2019 ).

3.5.5 Administration and digital data management

The digital transformation of schools involves organizational improvements at the level of internal workflows, communication between the different stakeholders, and potential for collaboration. Vuorikari et al. ( 2020 ) presented evidence that digital technologies supported the automation of administrative practices in schools and reduced the administration’s workload. There is evidence that digital data affects the production of knowledge about schools and has the power to transform how schooling takes place. Specifically, Sellar ( 2015 ) reported that data infrastructure in education is developing due to the demand for “ information about student outcomes, teacher quality, school performance, and adult skills, associated with policy efforts to increase human capital and productivity practices ” (p. 771). In this regard, practices, such as datafication which refers to the “ translation of information about all kinds of things and processes into quantified formats” have become essential for decision-making based on accountability reports about the school’s quality. The data could be turned into deep insights about education or training incorporating ICTs. For example, measuring students’ online engagement with the learning material and drawing meaningful conclusions can allow teachers to improve their educational interventions (Vuorikari et al., 2020 ).

3.5.6 Students’ socioeconomic background and family support

Research show that the active engagement of parents in the school and their support for the school’s work can make a difference to their children’s attitudes towards learning and, as a result, their achievement (Hattie, 2008 ). In recent years, digital technologies have been used for more effective communication between school and family (Escueta et al., 2017 ). The European Commission ( 2020 ) presented data from a Eurostat survey regarding the use of computers by students during the pandemic. The data showed that younger pupils needed additional support and guidance from parents and the challenges were greater for families in which parents had lower levels of education and little to no digital skills.

In this regard, the socio-economic background of the learners and their socio-cultural environment also affect educational achievements (Punie et al., 2006 ). Trucano documented that the use of computers at home positively influenced students’ confidence and resulted in more frequent use at school, compared to students who had no home access (Trucano, 2005 ). In this sense, the socio-economic background affects the access to computers at home (OECD, 2015 ) which in turn influences the experience of ICT, an important factor for school achievement (Punie et al., 2006 ; Underwood, 2009 ). Furthermore, parents from different socio-economic backgrounds may have different abilities and availability to support their children in their learning process (Di Pietro et al., 2020 ).

3.5.7 Schools’ socioeconomic context and emergency situations

The socio-economic context of the school is closely related to a school’s digital transformation. For example, schools in disadvantaged, rural, or deprived areas are likely to lack the digital capacity and infrastructure required to adapt to the use of digital technologies during emergency periods, such as the COVID-19 pandemic (Di Pietro et al., 2020 ). Data collected from school principals confirmed that in several countries, there is a rural/urban divide in connectivity (OECD, 2015 ).

Emergency periods also affect the digitalization of schools. The COVID-19 pandemic led to the closure of schools and forced them to seek appropriate and connective ways to keep working on the curriculum (Di Pietro et al., 2020 ). The sudden large-scale shift to distance and online teaching and learning also presented challenges around quality and equity in education, such as the risk of increased inequalities in learning, digital, and social, as well as teachers facing difficulties coping with this demanding situation (European Commission, 2020 ).

Looking at the findings of the above studies, we can conclude that the impact of digital technologies on education is influenced by various actors and touches many aspects of the school ecosystem. Figure  1 summarizes the factors affecting the digital technologies’ impact on school stakeholders based on the findings from the literature review.

Factors that affect the impact of ICTs on education

4 Discussion

The findings revealed that the use of digital technologies in education affects a variety of actors within a school’s ecosystem. First, we observed that as technologies evolve, so does the interest of the research community to apply them to school settings. Figure  2 summarizes the trends identified in current research around the impact of digital technologies on schools’ digital capacity and transformation as found in the present study. Starting as early as 2005, when computers, simulations, and interactive boards were the most commonly applied tools in school interventions (e.g., Eng, 2005 ; Liao et al., 2007 ; Moran et al., 2008 ; Tamim et al., 2011 ), moving towards the use of learning platforms (Jewitt et al., 2011 ), then to the use of mobile devices and digital games (e.g., Tamim et al., 2015 ; Sung et al., 2016 ; Talan et al., 2020 ), as well as e-books (e.g., Savva et al., 2022 ), to the more recent advanced technologies, such as AR and VR applications (e.g., Garzón & Acevedo, 2019 ; Garzón et al., 2020 ; Kalemkuş & Kalemkuş, 2022 ), or robotics and AI (e.g., Su & Yang, 2022 ; Su et al., 2022 ). As this evolution shows, digital technologies are a concept in flux with different affordances and characteristics. Additionally, from an instructional perspective, there has been a growing interest in different modes and models of content delivery such as online, blended, and hybrid modes (e.g., Cheok & Wong, 2015 ; Kazu & Yalçin, 2022 ; Ulum, 2022 ). This is an indication that the value of technologies to support teaching and learning as well as other school-related practices is increasingly recognized by the research and school community. The impact results from the literature review indicate that ICT integration on students’ learning outcomes has effects that are small (Coban et al., 2022 ; Eng, 2005 ; Higgins et al., 2012 ; Schmid et al., 2014 ; Tamim et al., 2015 ; Zheng et al., 2016 ) to moderate (Garzón & Acevedo, 2019 ; Garzón et al., 2020 ; Liao et al., 2007 ; Sung et al., 2016 ; Talan et al., 2020 ; Wen & Walters, 2022 ). That said, a number of recent studies have reported high effect sizes (e.g., Kazu & Yalçin, 2022 ).

Current work and trends in the study of the impact of digital technologies on schools’ digital capacity

Based on these findings, several authors have suggested that the impact of technology on education depends on several variables and not on the technology per se (Tamim et al., 2011 ; Higgins et al., 2012 ; Archer et al., 2014 ; Sung et al., 2016 ; Haßler et al., 2016 ; Chauhan, 2017 ; Lee et al., 2020 ; Lei et al., 2022a ). While the impact of ICTs on student achievement has been thoroughly investigated by researchers, other aspects related to school life that are also affected by ICTs, such as equality, inclusion, and social integration have received less attention. Further analysis of the literature review has revealed a greater investment in ICT interventions to support learning and teaching in the core subjects of literacy and STEM disciplines, especially mathematics, and science. These were the most common subjects studied in the reviewed papers often drawing on national testing results, while studies that investigated other subject areas, such as social studies, were limited (Chauhan, 2017 ; Condie & Munro, 2007 ). As such, research is still lacking impact studies that focus on the effects of ICTs on a range of curriculum subjects.

The qualitative research provided additional information about the impact of digital technologies on education, documenting positive effects and giving more details about implications, recommendations, and future research directions. Specifically, the findings regarding the role of ICTs in supporting learning highlight the importance of teachers’ instructional practice and the learning context in the use of technologies and consequently their impact on instruction (Çelik, 2022 ; Schmid et al., 2014 ; Tamim et al., 2015 ). The review also provided useful insights regarding the various factors that affect the impact of digital technologies on education. These factors are interconnected and play a vital role in the transformation process. Specifically, these factors include a) digital competencies; b) teachers’ personal characteristics and professional development; c) school leadership and management; d) connectivity, infrastructure, and government support; e) administration and data management practices; f) students’ socio-economic background and family support and g) the socioeconomic context of the school and emergency situations. It is worth noting that we observed factors that affect the integration of ICTs in education but may also be affected by it. For example, the frequent use of ICTs and the use of laptops by students for instructional purposes positively affect the development of digital competencies (Zheng et al., 2016 ) and at the same time, the digital competencies affect the use of ICTs (Fu, 2013 ; Higgins et al., 2012 ). As a result, the impact of digital technologies should be explored more as an enabler of desirable and new practices and not merely as a catalyst that improves the output of the education process i.e. namely student attainment.

5 Conclusions

Digital technologies offer immense potential for fundamental improvement in schools. However, investment in ICT infrastructure and professional development to improve school education are yet to provide fruitful results. Digital transformation is a complex process that requires large-scale transformative changes that presuppose digital capacity and preparedness. To achieve such changes, all actors within the school’s ecosystem need to share a common vision regarding the integration of ICTs in education and work towards achieving this goal. Our literature review, which synthesized quantitative and qualitative data from a list of meta-analyses and review studies, provided useful insights into the impact of ICTs on different school stakeholders and showed that the impact of digital technologies touches upon many different aspects of school life, which are often overlooked when the focus is on student achievement as the final output of education. Furthermore, the concept of digital technologies is a concept in flux as technologies are not only different among them calling for different uses in the educational practice but they also change through time. Additionally, we opened a forum for discussion regarding the factors that affect a school’s digital capacity and transformation. We hope that our study will inform policy, practice, and research and result in a paradigm shift towards more holistic approaches in impact and assessment studies.

6 Study limitations and future directions

We presented a review of the study of digital technologies' impact on education and factors influencing schools’ digital capacity and transformation. The study results were based on a non-systematic literature review grounded on the acquisition of documentation in specific databases. Future studies should investigate more databases to corroborate and enhance our results. Moreover, search queries could be enhanced with key terms that could provide additional insights about the integration of ICTs in education, such as “policies and strategies for ICT integration in education”. Also, the study drew information from meta-analyses and literature reviews to acquire evidence about the effects of ICT integration in schools. Such evidence was mostly based on the general conclusions of the studies. It is worth mentioning that, we located individual studies which showed different, such as negative or neutral results. Thus, further insights are needed about the impact of ICTs on education and the factors influencing the impact. Furthermore, the nature of the studies included in meta-analyses and reviews is different as they are based on different research methodologies and data gathering processes. For instance, in a meta-analysis, the impact among the studies investigated is measured in a particular way, depending on policy or research targets (e.g., results from national examinations, pre-/post-tests). Meanwhile, in literature reviews, qualitative studies offer additional insights and detail based on self-reports and research opinions on several different aspects and stakeholders who could affect and be affected by ICT integration. As a result, it was challenging to draw causal relationships between so many interrelating variables.

Despite the challenges mentioned above, this study envisaged examining school units as ecosystems that consist of several actors by bringing together several variables from different research epistemologies to provide an understanding of the integration of ICTs. However, the use of other tools and methodologies and models for evaluation of the impact of digital technologies on education could give more detailed data and more accurate results. For instance, self-reflection tools, like SELFIE—developed on the DigCompOrg framework- (Kampylis et al., 2015 ; Bocconi & Lightfoot, 2021 ) can help capture a school’s digital capacity and better assess the impact of ICTs on education. Furthermore, the development of a theory of change could be a good approach for documenting the impact of digital technologies on education. Specifically, theories of change are models used for the evaluation of interventions and their impact; they are developed to describe how interventions will work and give the desired outcomes (Mayne, 2015 ). Theory of change as a methodological approach has also been used by researchers to develop models for evaluation in the field of education (e.g., Aromatario et al., 2019 ; Chapman & Sammons, 2013 ; De Silva et al., 2014 ).

We also propose that future studies aim at similar investigations by applying more holistic approaches for impact assessment that can provide in-depth data about the impact of digital technologies on education. For instance, future studies could focus on different research questions about the technologies that are used during the interventions or the way the implementation takes place (e.g., What methodologies are used for documenting impact? How are experimental studies implemented? How can teachers be taken into account and trained on the technology and its functions? What are the elements of an appropriate and successful implementation? How is the whole intervention designed? On which learning theories is the technology implementation based?).

Future research could also focus on assessing the impact of digital technologies on various other subjects since there is a scarcity of research related to particular subjects, such as geography, history, arts, music, and design and technology. More research should also be done about the impact of ICTs on skills, emotions, and attitudes, and on equality, inclusion, social interaction, and special needs education. There is also a need for more research about the impact of ICTs on administration, management, digitalization, and home-school relationships. Additionally, although new forms of teaching and learning with the use of ICTs (e.g., blended, hybrid, and online learning) have initiated several investigations in mainstream classrooms, only a few studies have measured their impact on students’ learning. Additionally, our review did not document any study about the impact of flipped classrooms on K-12 education. Regarding teaching and learning approaches, it is worth noting that studies referred to STEM or STEAM did not investigate the impact of STEM/STEAM as an interdisciplinary approach to learning but only investigated the impact of ICTs on learning in each domain as a separate subject (science, technology, engineering, arts, mathematics). Hence, we propose future research to also investigate the impact of the STEM/STEAM approach on education. The impact of emerging technologies on education, such as AR, VR, robotics, and AI has also been investigated recently, but more work needs to be done.

Finally, we propose that future studies could focus on the way in which specific factors, e.g., infrastructure and government support, school leadership and management, students’ and teachers’ digital competencies, approaches teachers utilize in the teaching and learning (e.g., blended, online and hybrid learning, flipped classrooms, STEM/STEAM approach, project-based learning, inquiry-based learning), affect the impact of digital technologies on education. We hope that future studies will give detailed insights into the concept of schools’ digital transformation through further investigation of impacts and factors which influence digital capacity and transformation based on the results and the recommendations of the present study.

Data availability statement

Data sharing not applicable to this article as no datasets were generated or analysed during the current study.

Archer, K., Savage, R., Sanghera-Sidhu, S., Wood, E., Gottardo, A., & Chen, V. (2014). Examining the effectiveness of technology use in classrooms: A tertiary meta-analysis. Computers & Education, 78 , 140–149. https://doi.org/10.1016/j.compedu.2014.06.001

Article   Google Scholar  

Aromatario, O., Van Hoye, A., Vuillemin, A., Foucaut, A. M., Pommier, J., & Cambon, L. (2019). Using theory of change to develop an intervention theory for designing and evaluating behavior change SDApps for healthy eating and physical exercise: The OCAPREV theory. BMC Public Health, 19 (1), 1–12. https://doi.org/10.1186/s12889-019-7828-4

Arztmann, M., Hornstra, L., Jeuring, J., & Kester, L. (2022). Effects of games in STEM education: A meta-analysis on the moderating role of student background characteristics. Studies in Science Education , 1-37. https://doi.org/10.1080/03057267.2022.2057732

Bado, N. (2022). Game-based learning pedagogy: A review of the literature. Interactive Learning Environments, 30 (5), 936–948. https://doi.org/10.1080/10494820.2019.1683587

Balanskat, A. (2009). Study of the impact of technology in primary schools – Synthesis Report. Empirica and European Schoolnet. Retrieved 30 June 2022 from: https://erte.dge.mec.pt/sites/default/files/Recursos/Estudos/synthesis_report_steps_en.pdf

Balanskat, A. (2006). The ICT Impact Report: A review of studies of ICT impact on schools in Europe, European Schoolnet. Retrieved 30 June 2022 from:  https://en.unesco.org/icted/content/ict-impact-report-review-studies-ict-impact-schools-europe

Balanskat, A., Blamire, R., & Kefala, S. (2006). The ICT impact report.  European Schoolnet . Retrieved from: http://colccti.colfinder.org/sites/default/files/ict_impact_report_0.pdf

Balyer, A., & Öz, Ö. (2018). Academicians’ views on digital transformation in education. International Online Journal of Education and Teaching (IOJET), 5 (4), 809–830. Retrieved 30 June 2022 from  http://iojet.org/index.php/IOJET/article/view/441/295

Baragash, R. S., Al-Samarraie, H., Moody, L., & Zaqout, F. (2022). Augmented reality and functional skills acquisition among individuals with special needs: A meta-analysis of group design studies. Journal of Special Education Technology, 37 (1), 74–81. https://doi.org/10.1177/0162643420910413

Bates, A. W. (2015). Teaching in a digital age: Guidelines for designing teaching and learning . Open Educational Resources Collection . 6. Retrieved 30 June 2022 from: https://irl.umsl.edu/oer/6

Bingimlas, K. A. (2009). Barriers to the successful integration of ICT in teaching and learning environments: A review of the literature. Eurasia Journal of Mathematics, Science and Technology Education, 5 (3), 235–245. https://doi.org/10.12973/ejmste/75275

Blaskó, Z., Costa, P. D., & Schnepf, S. V. (2022). Learning losses and educational inequalities in Europe: Mapping the potential consequences of the COVID-19 crisis. Journal of European Social Policy, 32 (4), 361–375. https://doi.org/10.1177/09589287221091687

Bocconi, S., & Lightfoot, M. (2021). Scaling up and integrating the selfie tool for schools’ digital capacity in education and training systems: Methodology and lessons learnt. European Training Foundation . https://doi.org/10.2816/907029,JRC123936 . Accessed 30 June 2022.

Brooks, D. C., & McCormack, M. (2020). Driving Digital Transformation in Higher Education . Retrieved 30 June 2022 from: https://library.educause.edu/-/media/files/library/2020/6/dx2020.pdf?la=en&hash=28FB8C377B59AFB1855C225BBA8E3CFBB0A271DA

Cachia, R., Chaudron, S., Di Gioia, R., Velicu, A., & Vuorikari, R. (2021). Emergency remote schooling during COVID-19, a closer look at European families. Retrieved 30 June 2022 from  https://publications.jrc.ec.europa.eu/repository/handle/JRC125787

Çelik, B. (2022). The effects of computer simulations on students’ science process skills: Literature review. Canadian Journal of Educational and Social Studies, 2 (1), 16–28. https://doi.org/10.53103/cjess.v2i1.17

Chapman, C., & Sammons, P. (2013). School Self-Evaluation for School Improvement: What Works and Why? . CfBT Education Trust. 60 Queens Road, Reading, RG1 4BS, England.

Chauhan, S. (2017). A meta-analysis of the impact of technology on learning effectiveness of elementary students. Computers & Education, 105 , 14–30. https://doi.org/10.1016/j.compedu.2016.11.005

Chen, Q., Chan, K. L., Guo, S., Chen, M., Lo, C. K. M., & Ip, P. (2022a). Effectiveness of digital health interventions in reducing bullying and cyberbullying: a meta-analysis. Trauma, Violence, & Abuse , 15248380221082090. https://doi.org/10.1177/15248380221082090

Chen, B., Wang, Y., & Wang, L. (2022b). The effects of virtual reality-assisted language learning: A meta-analysis. Sustainability, 14 (6), 3147. https://doi.org/10.3390/su14063147

Cheok, M. L., & Wong, S. L. (2015). Predictors of e-learning satisfaction in teaching and learning for school teachers: A literature review. International Journal of Instruction, 8 (1), 75–90.

Cheung, A. C., & Slavin, R. E. (2011). The Effectiveness of Education Technology for Enhancing Reading Achievement: A Meta-Analysis. Center for Research and reform in Education .

Coban, M., Bolat, Y. I., & Goksu, I. (2022). The potential of immersive virtual reality to enhance learning: A meta-analysis. Educational Research Review , 100452. https://doi.org/10.1016/j.edurev.2022.100452

Condie, R., & Munro, R. K. (2007). The impact of ICT in schools-a landscape review. Retrieved 30 June 2022 from: https://oei.org.ar/ibertic/evaluacion/sites/default/files/biblioteca/33_impact_ict_in_schools.pdf

Conrads, J., Rasmussen, M., Winters, N., Geniet, A., Langer, L., (2017). Digital Education Policies in Europe and Beyond: Key Design Principles for More Effective Policies. Redecker, C., P. Kampylis, M. Bacigalupo, Y. Punie (ed.), EUR 29000 EN, Publications Office of the European Union, Luxembourg, https://doi.org/10.2760/462941

Costa, P., Castaño-Muñoz, J., & Kampylis, P. (2021). Capturing schools’ digital capacity: Psychometric analyses of the SELFIE self-reflection tool. Computers & Education, 162 , 104080. https://doi.org/10.1016/j.compedu.2020.104080

Cussó-Calabuig, R., Farran, X. C., & Bosch-Capblanch, X. (2018). Effects of intensive use of computers in secondary school on gender differences in attitudes towards ICT: A systematic review. Education and Information Technologies, 23 (5), 2111–2139. https://doi.org/10.1007/s10639-018-9706-6

Daniel, S. J. (2020). Education and the COVID-19 pandemic. Prospects, 49 (1), 91–96.

Delcker, J., & Ifenthaler, D. (2021). Teachers’ perspective on school development at German vocational schools during the Covid-19 pandemic. Technology, Pedagogy and Education, 30 (1), 125–139. https://doi.org/10.1080/1475939X.2020.1857826 . Accessed 30 June 2022.

Delgado, A., Wardlow, L., O’Malley, K., & McKnight, K. (2015). Educational technology: A review of the integration, resources, and effectiveness of technology in K-12 classrooms. Journal of Information Technology Education Research , 14, 397. Retrieved 30 June 2022 from  http://www.jite.org/documents/Vol14/JITEv14ResearchP397-416Delgado1829.pdf

De Silva, M. J., Breuer, E., Lee, L., Asher, L., Chowdhary, N., Lund, C., & Patel, V. (2014). Theory of change: A theory-driven approach to enhance the Medical Research Council’s framework for complex interventions. Trials, 15 (1), 1–13. https://doi.org/10.1186/1745-6215-15-267

Di Pietro, G., Biagi, F., Costa, P., Karpiński, Z., & Mazza, J. (2020). The likely impact of COVID-19 on education: Reflections based on the existing literature and recent international datasets (Vol. 30275). Publications Office of the European Union.

Google Scholar  

Elkordy, A., & Lovinelli, J. (2020). Competencies, Culture, and Change: A Model for Digital Transformation in K12 Educational Contexts. In D. Ifenthaler, S. Hofhues, M. Egloffstein, & C. Helbig (Eds.), Digital Transformation of Learning Organizations (pp. 203–219). Springer.

Eng, T. S. (2005). The impact of ICT on learning: A review of research. International Education Journal, 6 (5), 635–650.

European Commission. (2020). Digital Education Action Plan 2021 – 2027. Resetting education and training for the digital age. Retrieved 30 June 2022 from  https://ec.europa.eu/education/sites/default/files/document-library-docs/deap-communication-sept2020_en.pdf

European Commission. (2019). 2 nd survey of schools: ICT in education. Objective 1: Benchmark progress in ICT in schools . Retrieved 30 June 2022 from: https://data.europa.eu/euodp/data/storage/f/2019-03-19T084831/FinalreportObjective1-BenchmarkprogressinICTinschools.pdf

Eurydice. (2019). Digital Education at School in Europe , Luxembourg: Publications Office of the European Union. Retrieved 30 June 2022 from: https://eacea.ec.europa.eu/national-policies/eurydice/content/digital-education-school-europe_en

Escueta, M., Quan, V., Nickow, A. J., & Oreopoulos, P. (2017). Education technology: An evidence-based review. Retrieved 30 June 2022 from  https://ssrn.com/abstract=3031695

Fadda, D., Pellegrini, M., Vivanet, G., & Zandonella Callegher, C. (2022). Effects of digital games on student motivation in mathematics: A meta-analysis in K-12. Journal of Computer Assisted Learning, 38 (1), 304–325. https://doi.org/10.1111/jcal.12618

Fernández-Gutiérrez, M., Gimenez, G., & Calero, J. (2020). Is the use of ICT in education leading to higher student outcomes? Analysis from the Spanish Autonomous Communities. Computers & Education, 157 , 103969. https://doi.org/10.1016/j.compedu.2020.103969 . Accessed 30 June 2022.

Ferrari, A., Cachia, R., & Punie, Y. (2011). Educational change through technology: A challenge for obligatory schooling in Europe. Lecture Notes in Computer Science , 6964 , 97–110. Retrieved 30 June 2022  https://link.springer.com/content/pdf/10.1007/978-3-642-23985-4.pdf

Fielding, K., & Murcia, K. (2022). Research linking digital technologies to young children’s creativity: An interpretive framework and systematic review. Issues in Educational Research , 32 (1), 105–125. Retrieved 30 June 2022 from  http://www.iier.org.au/iier32/fielding-abs.html

Friedel, H., Bos, B., Lee, K., & Smith, S. (2013). The impact of mobile handheld digital devices on student learning: A literature review with meta-analysis. In Society for Information Technology & Teacher Education International Conference (pp. 3708–3717). Association for the Advancement of Computing in Education (AACE).

Fu, J. S. (2013). ICT in education: A critical literature review and its implications. International Journal of Education and Development Using Information and Communication Technology (IJEDICT), 9 (1), 112–125.

Gaol, F. L., & Prasolova-Førland, E. (2022). Special section editorial: The frontiers of augmented and mixed reality in all levels of education. Education and Information Technologies, 27 (1), 611–623.

Garzón, J., & Acevedo, J. (2019). Meta-analysis of the impact of Augmented Reality on students’ learning gains. Educational Research Review, 27 , 244–260. https://doi.org/10.1016/j.edurev.2019.04.001

Garzón, J., Baldiris, S., Gutiérrez, J., & Pavón, J. (2020). How do pedagogical approaches affect the impact of augmented reality on education? A meta-analysis and research synthesis. Educational Research Review , 100334. https://doi.org/10.1016/j.edurev.2020.100334

Grgurović, M., Chapelle, C. A., & Shelley, M. C. (2013). A meta-analysis of effectiveness studies on computer technology-supported language learning. ReCALL, 25 (2), 165–198. https://doi.org/10.1017/S0958344013000013

Haßler, B., Major, L., & Hennessy, S. (2016). Tablet use in schools: A critical review of the evidence for learning outcomes. Journal of Computer Assisted Learning, 32 (2), 139–156. https://doi.org/10.1111/jcal.12123

Haleem, A., Javaid, M., Qadri, M. A., & Suman, R. (2022). Understanding the role of digital technologies in education: A review. Sustainable Operations and Computers, 3 , 275–285.

Hardman, J. (2019). Towards a pedagogical model of teaching with ICTs for mathematics attainment in primary school: A review of studies 2008–2018. Heliyon, 5 (5), e01726. https://doi.org/10.1016/j.heliyon.2019.e01726

Hattie, J., Rogers, H. J., & Swaminathan, H. (2014). The role of meta-analysis in educational research. In A. D. Reid, P. Hart, & M. A. Peters (Eds.), A companion to research in education (pp. 197–207). Springer.

Chapter   Google Scholar  

Hattie, J. (2008). Visible learning: A synthesis of over 800 meta-analyses relating to achievement. Routledge . https://doi.org/10.4324/9780203887332

Higgins, S., Xiao, Z., & Katsipataki, M. (2012). The impact of digital technology on learning: A summary for the education endowment foundation . Education Endowment Foundation and Durham University.

Higgins, K., Huscroft-D’Angelo, J., & Crawford, L. (2019). Effects of technology in mathematics on achievement, motivation, and attitude: A meta-analysis. Journal of Educational Computing Research , 57(2), 283-319.

Hillmayr, D., Ziernwald, L., Reinhold, F., Hofer, S. I., & Reiss, K. M. (2020). The potential of digital tools to enhance mathematics and science learning in secondary schools: A context-specific meta-analysis. Computers & Education, 153 (1038), 97. https://doi.org/10.1016/j.compedu.2020.103897

Istenic Starcic, A., & Bagon, S. (2014). ICT-supported learning for inclusion of people with special needs: Review of seven educational technology journals, 1970–2011. British Journal of Educational Technology, 45 (2), 202–230. https://doi.org/10.1111/bjet.12086 . Accessed 30 June 2022.

Jewitt, C., Clark, W., & Hadjithoma-Garstka, C. (2011). The use of learning platforms to organise learning in English primary and secondary schools. Learning, Media and Technology, 36 (4), 335–348. https://doi.org/10.1080/17439884.2011.621955

JISC. (2020). What is digital transformation?.  Retrieved 30 June 2022 from: https://www.jisc.ac.uk/guides/digital-strategy-framework-for-university-leaders/what-is-digital-transformation

Kalati, A. T., & Kim, M. S. (2022). What is the effect of touchscreen technology on young children’s learning?: A systematic review. Education and Information Technologies , 1-19. https://doi.org/10.1007/s10639-021-10816-5

Kalemkuş, J., & Kalemkuş, F. (2022). Effect of the use of augmented reality applications on academic achievement of student in science education: Meta-analysis review. Interactive Learning Environments , 1-18. https://doi.org/10.1080/10494820.2022.2027458

Kao, C.-W. (2014). The effects of digital game-based learning task in English as a foreign language contexts: A meta-analysis. Education Journal, 42 (2), 113–141.

Kampylis, P., Punie, Y., & Devine, J. (2015). Promoting effective digital-age learning - a European framework for digitally competent educational organisations. JRC Technical Reports . https://doi.org/10.2791/54070

Kazu, I. Y., & Yalçin, C. K. (2022). Investigation of the effectiveness of hybrid learning on academic achievement: A meta-analysis study. International Journal of Progressive Education, 18 (1), 249–265. https://doi.org/10.29329/ijpe.2022.426.14

Koh, C. (2022). A qualitative meta-analysis on the use of serious games to support learners with intellectual and developmental disabilities: What we know, what we need to know and what we can do. International Journal of Disability, Development and Education, 69 (3), 919–950.

König, J., Jäger-Biela, D. J., & Glutsch, N. (2020). Adapting to online teaching during COVID-19 school closure: Teacher education and teacher competence effects among early career teachers in Germany. European Journal of Teacher Education, 43 (4), 608–622. https://doi.org/10.1080/02619768.2020.1809650

Lawrence, J. E., & Tar, U. A. (2018). Factors that influence teachers’ adoption and integration of ICT in teaching/learning process. Educational Media International, 55 (1), 79–105. https://doi.org/10.1080/09523987.2018.1439712

Lee, S., Kuo, L. J., Xu, Z., & Hu, X. (2020). The effects of technology-integrated classroom instruction on K-12 English language learners’ literacy development: A meta-analysis. Computer Assisted Language Learning , 1-32. https://doi.org/10.1080/09588221.2020.1774612

Lei, H., Chiu, M. M., Wang, D., Wang, C., & Xie, T. (2022a). Effects of game-based learning on students’ achievement in science: a meta-analysis. Journal of Educational Computing Research . https://doi.org/10.1177/07356331211064543

Lei, H., Wang, C., Chiu, M. M., & Chen, S. (2022b). Do educational games affect students’ achievement emotions? Evidence from a meta-analysis. Journal of Computer Assisted Learning., 38 (4), 946–959. https://doi.org/10.1111/jcal.12664

Liao, Y. K. C., Chang, H. W., & Chen, Y. W. (2007). Effects of computer application on elementary school student’s achievement: A meta-analysis of students in Taiwan. Computers in the Schools, 24 (3–4), 43–64. https://doi.org/10.1300/J025v24n03_04

Li, Q., & Ma, X. (2010). A meta-analysis of the effects of computer technology on school students’ mathematics learning. Educational Psychology Review, 22 (3), 215–243.

Liu, M., Pang, W., Guo, J., & Zhang, Y. (2022). A meta-analysis of the effect of multimedia technology on creative performance. Education and Information Technologies , 1-28. https://doi.org/10.1007/s10639-022-10981-1

Lu, Z., Chiu, M. M., Cui, Y., Mao, W., & Lei, H. (2022). Effects of game-based learning on students’ computational thinking: A meta-analysis. Journal of Educational Computing Research . https://doi.org/10.1177/07356331221100740

Martinez, L., Gimenes, M., & Lambert, E. (2022). Entertainment video games for academic learning: A systematic review. Journal of Educational Computing Research . https://doi.org/10.1177/07356331211053848

Mayne, J. (2015). Useful theory of change models. Canadian Journal of Program Evaluation, 30 (2), 119–142. https://doi.org/10.3138/cjpe.230

Moran, J., Ferdig, R. E., Pearson, P. D., Wardrop, J., & Blomeyer, R. L., Jr. (2008). Technology and reading performance in the middle-school grades: A meta-analysis with recommendations for policy and practice. Journal of Literacy Research, 40 (1), 6–58. https://doi.org/10.1080/10862960802070483

OECD. (2015). Students, Computers and Learning: Making the Connection . PISA, OECD Publishing, Paris. Retrieved from: https://doi.org/10.1787/9789264239555-en

OECD. (2021). OECD Digital Education Outlook 2021: Pushing the Frontiers with Artificial Intelligence, Blockchain and Robots. Retrieved from: https://www.oecd-ilibrary.org/education/oecd-digital-education-outlook-2021_589b283f-en

Pan, Y., Ke, F., & Xu, X. (2022). A systematic review of the role of learning games in fostering mathematics education in K-12 settings. Educational Research Review, 36 , 100448. https://doi.org/10.1016/j.edurev.2022.100448

Pettersson, F. (2021). Understanding digitalization and educational change in school by means of activity theory and the levels of learning concept. Education and Information Technologies, 26 (1), 187–204.

Pihir, I., Tomičić-Pupek, K., & Furjan, M. T. (2018). Digital transformation insights and trends. In Central European Conference on Information and Intelligent Systems (pp. 141–149). Faculty of Organization and Informatics Varazdin. Retrieved 30 June 2022 from https://www.proquest.com/conference-papers-proceedings/digital-transformation-insights-trends/docview/2125639934/se-2

Punie, Y., Zinnbauer, D., & Cabrera, M. (2006). A review of the impact of ICT on learning. Working Paper prepared for DG EAC. Retrieved 30 June 2022 from: http://www.eurosfaire.prd.fr/7pc/doc/1224678677_jrc47246n.pdf

Quah, C. Y., & Ng, K. H. (2022). A systematic literature review on digital storytelling authoring tool in education: January 2010 to January 2020. International Journal of Human-Computer Interaction, 38 (9), 851–867. https://doi.org/10.1080/10447318.2021.1972608

Ran, H., Kim, N. J., & Secada, W. G. (2022). A meta-analysis on the effects of technology’s functions and roles on students’ mathematics achievement in K-12 classrooms. Journal of computer assisted learning, 38 (1), 258–284. https://doi.org/10.1111/jcal.12611

Ređep, N. B. (2021). Comparative overview of the digital preparedness of education systems in selected CEE countries. Center for Policy Studies. CEU Democracy Institute .

Rott, B., & Marouane, C. (2018). Digitalization in schools–organization, collaboration and communication. In Digital Marketplaces Unleashed (pp. 113–124). Springer, Berlin, Heidelberg.

Savva, M., Higgins, S., & Beckmann, N. (2022). Meta-analysis examining the effects of electronic storybooks on language and literacy outcomes for children in grades Pre-K to grade 2. Journal of Computer Assisted Learning, 38 (2), 526–564. https://doi.org/10.1111/jcal.12623

Schmid, R. F., Bernard, R. M., Borokhovski, E., Tamim, R. M., Abrami, P. C., Surkes, M. A., Wade, C. A., & Woods, J. (2014). The effects of technology use in postsecondary education: A meta-analysis of classroom applications. Computers & Education, 72 , 271–291. https://doi.org/10.1016/j.compedu.2013.11.002

Schuele, C. M., & Justice, L. M. (2006). The importance of effect sizes in the interpretation of research: Primer on research: Part 3. The ASHA Leader, 11 (10), 14–27. https://doi.org/10.1044/leader.FTR4.11102006.14

Schwabe, A., Lind, F., Kosch, L., & Boomgaarden, H. G. (2022). No negative effects of reading on screen on comprehension of narrative texts compared to print: A meta-analysis. Media Psychology , 1-18. https://doi.org/10.1080/15213269.2022.2070216

Sellar, S. (2015). Data infrastructure: a review of expanding accountability systems and large-scale assessments in education. Discourse: Studies in the Cultural Politics of Education, 36 (5), 765–777. https://doi.org/10.1080/01596306.2014.931117

Stock, W. A. (1994). Systematic coding for research synthesis. In H. Cooper & L. V. Hedges (Eds.), The handbook of research synthesis, 236 (pp. 125–138). Russel Sage.

Su, J., Zhong, Y., & Ng, D. T. K. (2022). A meta-review of literature on educational approaches for teaching AI at the K-12 levels in the Asia-Pacific region. Computers and Education: Artificial Intelligence , 100065. https://doi.org/10.1016/j.caeai.2022.100065

Su, J., & Yang, W. (2022). Artificial intelligence in early childhood education: A scoping review. Computers and Education: Artificial Intelligence, 3 , 100049. https://doi.org/10.1016/j.caeai.2022.100049

Sung, Y. T., Chang, K. E., & Liu, T. C. (2016). The effects of integrating mobile devices with teaching and learning on students’ learning performance: A meta-analysis and research synthesis. Computers & Education, 94 , 252–275. https://doi.org/10.1016/j.compedu.2015.11.008

Talan, T., Doğan, Y., & Batdı, V. (2020). Efficiency of digital and non-digital educational games: A comparative meta-analysis and a meta-thematic analysis. Journal of Research on Technology in Education, 52 (4), 474–514. https://doi.org/10.1080/15391523.2020.1743798

Tamim, R. M., Bernard, R. M., Borokhovski, E., Abrami, P. C., & Schmid, R. F. (2011). What forty years of research says about the impact of technology on learning: A second-order meta-analysis and validation study. Review of Educational research, 81 (1), 4–28. Retrieved 30 June 2022 from  https://doi.org/10.3102/0034654310393361

Tamim, R. M., Borokhovski, E., Pickup, D., Bernard, R. M., & El Saadi, L. (2015). Tablets for teaching and learning: A systematic review and meta-analysis. Commonwealth of Learning. Retrieved from: http://oasis.col.org/bitstream/handle/11599/1012/2015_Tamim-et-al_Tablets-for-Teaching-and-Learning.pdf

Tang, C., Mao, S., Xing, Z., & Naumann, S. (2022). Improving student creativity through digital technology products: A literature review. Thinking Skills and Creativity, 44 , 101032. https://doi.org/10.1016/j.tsc.2022.101032

Tolani-Brown, N., McCormac, M., & Zimmermann, R. (2011). An analysis of the research and impact of ICT in education in developing country contexts. In ICTs and sustainable solutions for the digital divide: Theory and perspectives (pp. 218–242). IGI Global.

Trucano, M. (2005). Knowledge Maps: ICTs in Education. Washington, DC: info Dev / World Bank. Retrieved 30 June 2022 from  https://files.eric.ed.gov/fulltext/ED496513.pdf

Ulum, H. (2022). The effects of online education on academic success: A meta-analysis study. Education and Information Technologies, 27 (1), 429–450.

Underwood, J. D. (2009). The impact of digital technology: A review of the evidence of the impact of digital technologies on formal education. Retrieved 30 June 2022 from: http://dera.ioe.ac.uk/id/eprint/10491

Verschaffel, L., Depaepe, F., & Mevarech, Z. (2019). Learning Mathematics in metacognitively oriented ICT-Based learning environments: A systematic review of the literature. Education Research International , 2019 . https://doi.org/10.1155/2019/3402035

Villena-Taranilla, R., Tirado-Olivares, S., Cózar-Gutiérrez, R., & González-Calero, J. A. (2022). Effects of virtual reality on learning outcomes in K-6 education: A meta-analysis. Educational Research Review, 35 , 100434. https://doi.org/10.1016/j.edurev.2022.100434

Voogt, J., Knezek, G., Cox, M., Knezek, D., & ten Brummelhuis, A. (2013). Under which conditions does ICT have a positive effect on teaching and learning? A call to action. Journal of Computer Assisted Learning, 29 (1), 4–14. https://doi.org/10.1111/j.1365-2729.2011.00453.x

Vuorikari, R., Punie, Y., & Cabrera, M. (2020). Emerging technologies and the teaching profession: Ethical and pedagogical considerations based on near-future scenarios  (No. JRC120183). Joint Research Centre. Retrieved 30 June 2022 from: https://publications.jrc.ec.europa.eu/repository/handle/JRC120183

Wang, L. H., Chen, B., Hwang, G. J., Guan, J. Q., & Wang, Y. Q. (2022). Effects of digital game-based STEM education on students’ learning achievement: A meta-analysis. International Journal of STEM Education, 9 (1), 1–13. https://doi.org/10.1186/s40594-022-00344-0

Wen, X., & Walters, S. M. (2022). The impact of technology on students’ writing performances in elementary classrooms: A meta-analysis. Computers and Education Open, 3 , 100082. https://doi.org/10.1016/j.caeo.2022.100082

Zheng, B., Warschauer, M., Lin, C. H., & Chang, C. (2016). Learning in one-to-one laptop environments: A meta-analysis and research synthesis. Review of Educational Research, 86 (4), 1052–1084. https://doi.org/10.3102/0034654316628645

Download references

Acknowledgements

This project has received funding under Grant Agreement No Ref Ares (2021) 339036 7483039 as well as funding from the European Union’s Horizon 2020 Research and Innovation Program under Grant Agreement No 739578 and the Government of the Republic of Cyprus through the Deputy Ministry of Research, Innovation and Digital Policy. The UVa co-authors would like also to acknowledge funding from the European Regional Development Fund and the National Research Agency of the Spanish Ministry of Science and Innovation, under project grant PID2020-112584RB-C32.

Author information

Authors and affiliations.

CYENS Center of Excellence & Cyprus University of Technology (Cyprus Interaction Lab), Cyprus, CYENS Center of Excellence & Cyprus University of Technology, Nicosia-Limassol, Cyprus

Stella Timotheou, Ourania Miliou & Andri Ioannou

Universidad de Valladolid (UVA), Spain, Valladolid, Spain

Yiannis Dimitriadis, Sara Villagrá Sobrino, Nikoleta Giannoutsou & Alejandra Martínez Monés

JRC - Joint Research Centre of the European Commission, Seville, Spain

Romina Cachia

You can also search for this author in PubMed   Google Scholar

Corresponding author

Correspondence to Andri Ioannou .

Ethics declarations

Conflict of interest, additional information, publisher's note.

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Timotheou, S., Miliou, O., Dimitriadis, Y. et al. Impacts of digital technologies on education and factors influencing schools' digital capacity and transformation: A literature review. Educ Inf Technol 28 , 6695–6726 (2023). https://doi.org/10.1007/s10639-022-11431-8

Download citation

Received : 04 May 2022

Accepted : 27 October 2022

Published : 21 November 2022

Issue Date : June 2023

DOI : https://doi.org/10.1007/s10639-022-11431-8

Share this article

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

• Digital technologies
• Digital capacity
• Digital transformation
• Find a journal
• Publish with us
• Track your research

New global data reveal education technology’s impact on learning

The promise of technology in the classroom is great: enabling personalized, mastery-based learning; saving teacher time; and equipping students with the digital skills they will need  for 21st-century careers. Indeed, controlled pilot studies have shown meaningful improvements in student outcomes through personalized blended learning. 1 John F. Pane et al., “How does personalized learning affect student achievement?,” RAND Corporation, 2017, rand.org. During this time of school shutdowns and remote learning , education technology has become a lifeline for the continuation of learning.

As school systems begin to prepare for a return to the classroom , many are asking whether education technology should play a greater role in student learning beyond the immediate crisis and what that might look like. To help inform the answer to that question, this article analyzes one important data set: the 2018 Programme for International Student Assessment (PISA), published in December 2019 by the Organisation for Economic Co-operation and Development (OECD).

Every three years, the OECD uses PISA to test 15-year-olds around the world on math, reading, and science. What makes these tests so powerful is that they go beyond the numbers, asking students, principals, teachers, and parents a series of questions about their attitudes, behaviors, and resources. An optional student survey on information and communications technology (ICT) asks specifically about technology use—in the classroom, for homework, and more broadly.

In 2018, more than 340,000 students in 51 countries took the ICT survey, providing a rich data set for analyzing key questions about technology use in schools. How much is technology being used in schools? Which technologies are having a positive impact on student outcomes? What is the optimal amount of time to spend using devices in the classroom and for homework? How does this vary across different countries and regions?

From other studies we know that how education technology is used, and how it is embedded in the learning experience, is critical to its effectiveness. This data is focused on extent and intensity of use, not the pedagogical context of each classroom. It cannot therefore answer questions on the eventual potential of education technology—but it can powerfully tell us the extent to which that potential is being realized today in classrooms around the world.

Five key findings from the latest results help answer these questions and suggest potential links between technology and student outcomes:

• The type of device matters—some are associated with worse student outcomes.
• Geography matters—technology is associated with higher student outcomes in the United States than in other regions.
• Who is using the technology matters—technology in the hands of teachers is associated with higher scores than technology in the hands of students.
• Intensity matters—students who use technology intensely or not at all perform better than those with moderate use.
• A school system’s current performance level matters—in lower-performing school systems, technology is associated with worse results.

This analysis covers only one source of data, and it should be interpreted with care alongside other relevant studies. Nonetheless, the 2018 PISA results suggest that systems aiming to improve student outcomes should take a more nuanced and cautious approach to deploying technology once students return to the classroom. It is not enough add devices to the classroom, check the box, and hope for the best.

What can we learn from the latest PISA results?

How will the use, and effectiveness, of technology change post-covid-19.

The PISA assessment was carried out in 2018 and published in December 2019. Since its publication, schools and students globally have been quite suddenly thrust into far greater reliance on technology. Use of online-learning websites and adaptive software has expanded dramatically. Khan Academy has experienced a 250 percent surge in traffic; smaller sites have seen traffic grow fivefold or more. Hundreds of thousands of teachers have been thrown into the deep end, learning to use new platforms, software, and systems. No one is arguing that the rapid cobbling together of remote learning under extreme time pressure represents best-practice use of education technology. Nonetheless, a vast experiment is underway, and innovations often emerge in times of crisis. At this point, it is unclear whether this represents the beginning of a new wave of more widespread and more effective technology use in the classroom or a temporary blip that will fade once students and teachers return to in-person instruction. It is possible that a combination of software improvements, teacher capability building, and student familiarity will fundamentally change the effectiveness of education technology in improving student outcomes. It is also possible that our findings will continue to hold true and technology in the classroom will continue to be a mixed blessing. It is therefore critical that ongoing research efforts track what is working and for whom and, just as important, what is not. These answers will inform the project of reimagining a better education for all students in the aftermath of COVID-19.

PISA data have their limitations. First, these data relate to high-school students, and findings may not be applicable in elementary schools or postsecondary institutions. Second, these are single-point observational data, not longitudinal experimental data, which means that any links between technology and results should be interpreted as correlation rather than causation. Third, the outcomes measured are math, science, and reading test results, so our analysis cannot assess important soft skills and nonacademic outcomes.

It is also worth noting that technology for learning has implications beyond direct student outcomes, both positive and negative. PISA cannot address these broader issues, and neither does this paper.

But PISA results, which we’ve broken down into five key findings, can still provide powerful insights. The assessment strives to measure the understanding and application of ideas, rather than the retention of facts derived from rote memorization, and the broad geographic coverage and sample size help elucidate the reality of what is happening on the ground.

Finding 1: The type of device matters

The evidence suggests that some devices have more impact than others on outcomes (Exhibit 1). Controlling for student socioeconomic status, school type, and location, 2 Specifically, we control for a composite indicator for economic, social, and cultural status (ESCS) derived from questions about general wealth, home possessions, parental education, and parental occupation; for school type “Is your school a public or a private school” (SC013); and for school location (SC001) where the options are a village, hamlet or rural area (fewer than 3,000 people), a small town (3,000 to about 15,000 people), a town (15,000 to about 100,000 people), a city (100,000 to about 1,000,000 people), and a large city (with more than 1,000,000 people). the use of data projectors 3 A projector is any device that projects computer output, slides, or other information onto a screen in the classroom. and internet-connected computers in the classroom is correlated with nearly a grade-level-better performance on the PISA assessment (assuming approximately 40 PISA points to every grade level). 4 Students were specifically asked (IC009), “Are any of these devices available for you to use at school?,” with the choices being “Yes, and I use it,” “Yes, but I don’t use it,” and “No.” We compared the results for students who have access to and use each device with those who do not have access. The full text for each device in our chart was as follows: Data projector, eg, for slide presentations; Internet-connected school computers; Desktop computer; Interactive whiteboard, eg, SmartBoard; Portable laptop or notebook; and Tablet computer, eg, iPad, BlackBerry PlayBook.

On the other hand, students who use laptops and tablets in the classroom have worse results than those who do not. For laptops, the impact of technology varies by subject; students who use laptops score five points lower on the PISA math assessment, but the impact on science and reading scores is not statistically significant. For tablets, the picture is clearer—in every subject, students who use tablets in the classroom perform a half-grade level worse than those who do not.

Some technologies are more neutral. At the global level, there is no statistically significant difference between students who use desktop computers and interactive whiteboards in the classroom and those who do not.

Finding 2: Geography matters

Looking more closely at the reading results, which were the focus of the 2018 assessment, 5 PISA rotates between focusing on reading, science, and math. The 2018 assessment focused on reading. This means that the total testing time was two hours for each student, of which one hour was reading focused. we can see that the relationship between technology and outcomes varies widely by country and region (Exhibit 2). For example, in all regions except the United States (representing North America), 6 The United States is the only country that took the ICT Familiarity Questionnaire survey in North America; thus, we are comparing it as a country with the other regions. students who use laptops in the classroom score between five and 12 PISA points lower than students who do not use laptops. In the United States, students who use laptops score 17 PISA points higher than those who do not. It seems that US students and teachers are doing something different with their laptops than those in other regions. Perhaps this difference is related to learning curves that develop as teachers and students learn how to get the most out of devices. A proxy to assess this learning curve could be penetration—71 percent of US students claim to be using laptops in the classroom, compared with an average of 37 percent globally. 7 The rate of use excludes nulls. The United States measures higher than any other region in laptop use by students in the classroom. US = 71 percent, Asia = 40 percent, EU = 35 percent, Latin America = 31 percent, MENA = 21 percent, Non-EU Europe = 41 percent. We observe a similar pattern with interactive whiteboards in non-EU Europe. In every other region, interactive whiteboards seem to be hurting results, but in non-EU Europe they are associated with a lift of 21 PISA points, a total that represents a half-year of learning. In this case, however, penetration is not significantly higher than in other developed regions.

Finding 3: It matters whether technology is in the hands of teachers or students

The survey asks students whether the teacher, student, or both were using technology. Globally, the best results in reading occur when only the teacher is using the device, with some benefit in science when both teacher and students use digital devices (Exhibit 3). Exclusive use of the device by students is associated with significantly lower outcomes everywhere. The pattern is similar for science and math.

Again, the regional differences are instructive. Looking again at reading, we note that US students are getting significant lift (three-quarters of a year of learning) from either just teachers or teachers and students using devices, while students alone using a device score significantly lower (half a year of learning) than students who do not use devices at all. Exclusive use of devices by the teacher is associated with better outcomes in Europe too, though the size of the effect is smaller.

Finding 4: Intensity of use matters

PISA also asked students about intensity of use—how much time they spend on devices, 8 PISA rotates between focusing on reading, science, and math. The 2018 assessment focused on reading. This means that the total testing time was two hours for each student, of which one hour was reading focused. both in the classroom and for homework. The results are stark: students who either shun technology altogether or use it intensely are doing better, with those in the middle flailing (Exhibit 4).

The regional data show a dramatic picture. In the classroom, the optimal amount of time to spend on devices is either “none at all” or “greater than 60 minutes” per subject per week in every region and every subject (this is the amount of time associated with the highest student outcomes, controlling for student socioeconomic status, school type, and location). In no region is a moderate amount of time (1–30 minutes or 31–60 minutes) associated with higher student outcomes. There are important differences across subjects and regions. In math, the optimal amount of time is “none at all” in every region. 9 The United States is the only country that took the ICT Familiarity Questionnaire survey in North America; thus, we are comparing it as a country with the other regions. In reading and science, however, the optimal amount of time is greater than 60 minutes for some regions: Asia and the United States for reading, and the United States and non-EU Europe for science.

The pattern for using devices for homework is slightly less clear cut. Students in Asia, the Middle East and North Africa (MENA), and non-EU Europe score highest when they spend “no time at all” on devices for their homework, while students spending a moderate amount of time (1–60 minutes) score best in Latin America and the European Union. Finally, students in the United States who spend greater than 60 minutes are getting the best outcomes.

One interpretation of these data is that students need to get a certain familiarity with technology before they can really start using it to learn. Think of typing an essay, for example. When students who mostly write by hand set out to type an essay, their attention will be focused on the typing rather than the essay content. A competent touch typist, however, will get significant productivity gains by typing rather than handwriting.

Would you like to learn more about our Social Sector Practice ?

Finding 5: the school systems’ overall performance level matters.

Diving deeper into the reading outcomes, which were the focus of the 2018 assessment, we can see the magnitude of the impact of device use in the classroom. In Asia, Latin America, and Europe, students who spend any time on devices in their literacy and language arts classrooms perform about a half-grade level below those who spend none at all. In MENA, they perform more than a full grade level lower. In the United States, by contrast, more than an hour of device use in the classroom is associated with a lift of 17 PISA points, almost a half-year of learning improvement (Exhibit 5).

At the country level, we see that those who are on what we would call the “poor-to-fair” stage of the school-system journey 10 Michael Barber, Chinezi Chijoke, and Mona Mourshed, “ How the world’s most improved school systems keep getting better ,” November 2010. have the worst relationships between technology use and outcomes. For every poor-to-fair system taking the survey, the amount of time on devices in the classroom associated with the highest student scores is zero minutes. Good and great systems are much more mixed. Students in some very highly performing systems (for example, Estonia and Chinese Taipei) perform highest with no device use, but students in other systems (for example, Japan, the United States, and Australia) are getting the best scores with over an hour of use per week in their literacy and language arts classrooms (Exhibit 6). These data suggest that multiple approaches are effective for good-to-great systems, but poor-to-fair systems—which are not well equipped to use devices in the classroom—may need to rethink whether technology is the best use of their resources.

What are the implications for students, teachers, and systems?

Looking across all these results, we can say that the relationship between technology and outcomes in classrooms today is mixed, with variation by device, how that device is used, and geography. Our data do not permit us to draw strong causal conclusions, but this section offers a few hypotheses, informed by existing literature and our own work with school systems, that could explain these results.

First, technology must be used correctly to be effective. Our experience in the field has taught us that it is not enough to “add technology” as if it were the missing, magic ingredient. The use of tech must start with learning goals, and software selection must be based on and integrated with the curriculum. Teachers need support to adapt lesson plans to optimize the use of technology, and teachers should be using the technology themselves or in partnership with students, rather than leaving students alone with devices. These lessons hold true regardless of geography. Another ICT survey question asked principals about schools’ capacity using digital devices. Globally, students performed better in schools where there were sufficient numbers of devices connected to fast internet service; where they had adequate software and online support platforms; and where teachers had the skills, professional development, and time to integrate digital devices in instruction. This was true even accounting for student socioeconomic status, school type, and location.

COVID-19 and student learning in the United States: The hurt could last a lifetime

Second, technology must be matched to the instructional environment and context. One of the most striking findings in the latest PISA assessment is the extent to which technology has had a different impact on student outcomes in different geographies. This corroborates the findings of our 2010 report, How the world’s most improved school systems keep getting better . Those findings demonstrated that different sets of interventions were needed at different stages of the school-system reform journey, from poor-to-fair to good-to-great to excellent. In poor-to-fair systems, limited resources and teacher capabilities as well as poor infrastructure and internet bandwidth are likely to limit the benefits of student-based technology. Our previous work suggests that more prescriptive, teacher-based approaches and technologies (notably data projectors) are more likely to be effective in this context. For example, social enterprise Bridge International Academies equips teachers across several African countries with scripted lesson plans using e-readers. In general, these systems would likely be better off investing in teacher coaching than in a laptop per child. For administrators in good-to-great systems, the decision is harder, as technology has quite different impacts across different high-performing systems.

Third, technology involves a learning curve at both the system and student levels. It is no accident that the systems in which the use of education technology is more mature are getting more positive impact from tech in the classroom. The United States stands out as the country with the most mature set of education-technology products, and its scale enables companies to create software that is integrated with curricula. 11 Common Core State Standards sought to establish consistent educational standards across the United States. While these have not been adopted in all states, they cover enough states to provide continuity and consistency for software and curriculum developers. A similar effect also appears to operate at the student level; those who dabble in tech may be spending their time learning the tech rather than using the tech to learn. This learning curve needs to be built into technology-reform programs.

Taken together, these results suggest that systems that take a comprehensive, data-informed approach may achieve learning gains from thoughtful use of technology in the classroom. The best results come when significant effort is put into ensuring that devices and infrastructure are fit for purpose (fast enough internet service, for example), that software is effective and integrated with curricula, that teachers are trained and given time to rethink lesson plans integrating technology, that students have enough interaction with tech to use it effectively, and that technology strategy is cognizant of the system’s position on the school-system reform journey. Online learning and education technology are currently providing an invaluable service by enabling continued learning over the course of the pandemic; this does not mean that they should be accepted uncritically as students return to the classroom.

Jake Bryant is an associate partner in McKinsey’s Washington, DC, office; Felipe Child is a partner in the Bogotá office; Emma Dorn is the global Education Practice manager in the Silicon Valley office; and Stephen Hall is an associate partner in the Dubai office.

The authors wish to thank Fernanda Alcala, Sujatha Duraikkannan, and Samuel Huang for their contributions to this article.

Explore a career with us

Related articles.

Safely back to school after coronavirus closures

How the world’s most improved school systems keep getting better

How Important Is Technology in Education? Benefits, Challenges, and Impact on Students

Many of today’s high-demand jobs were created in the last decade, according to the International Society for Technology in Education (ISTE). As advances in technology drive globalization and digital transformation, teachers can help students acquire the necessary skills to succeed in the careers of the future.

How important is technology in education? The COVID-19 pandemic is quickly demonstrating why online education should be a vital part of teaching and learning. By integrating technology into existing curricula, as opposed to using it solely as a crisis-management tool, teachers can harness online learning as a powerful educational tool.

The effective use of digital learning tools in classrooms can increase student engagement, help teachers improve their lesson plans, and facilitate personalized learning. It also helps students build essential 21st-century skills.

Virtual classrooms, video, augmented reality (AR), robots, and other technology tools can not only make class more lively, they can also create more inclusive learning environments that foster collaboration and inquisitiveness and enable teachers to collect data on student performance.

Still, it’s important to note that technology is a tool used in education and not an end in itself. The promise of educational technology lies in what educators do with it and how it is used to best support their students’ needs.

Educational Technology Challenges

BuiltIn reports that 92 percent of teachers understand the impact of technology in education. According to Project Tomorrow, 59 percent of middle school students say digital educational tools have helped them with their grades and test scores. These tools have become so popular that the educational technology market is projected to expand to $342 billion by 2025, according to the World Economic Forum.

However, educational technology has its challenges, particularly when it comes to implementation and use. For example, despite growing interest in the use of AR, artificial intelligence, and other emerging technology, less than 10 percent of schools report having these tools in their classrooms, according to Project Tomorrow. Additional concerns include excessive screen time, the effectiveness of teachers using the technology, and worries about technology equity.

Prominently rising from the COVID-19 crisis is the issue of content. Educators need to be able to develop and weigh in on online educational content, especially to encourage students to consider a topic from different perspectives. The urgent actions taken during this crisis did not provide sufficient time for this. Access is an added concern — for example, not every school district has resources to provide students with a laptop, and internet connectivity can be unreliable in homes.

Additionally, while some students thrive in online education settings, others lag for various factors, including support resources. For example, a student who already struggled in face-to-face environments may struggle even more in the current situation. These students may have relied on resources that they no longer have in their homes.

Still, most students typically demonstrate confidence in using online education when they have the resources, as studies have suggested. However, online education may pose challenges for teachers, especially in places where it has not been the norm.

Despite the challenges and concerns, it’s important to note the benefits of technology in education, including increased collaboration and communication, improved quality of education, and engaging lessons that help spark imagination and a search for knowledge in students.

The Benefits of Technology in Education

Teachers want to improve student performance, and technology can help them accomplish this aim. To mitigate the challenges, administrators should help teachers gain the competencies needed to enhance learning for students through technology. Additionally, technology in the classroom should make teachers’ jobs easier without adding extra time to their day.

Technology provides students with easy-to-access information, accelerated learning, and fun opportunities to practice what they learn. It enables students to explore new subjects and deepen their understanding of difficult concepts, particularly in STEM. Through the use of technology inside and outside the classroom, students can gain 21st-century technical skills necessary for future occupations.

Still, children learn more effectively with direction. The World Economic Forum reports that while technology can help young students learn and acquire knowledge through play, for example, evidence suggests that learning is more effective through guidance from an adult, such as a teacher.

Leaders and administrators should take stock of where their faculty are in terms of their understanding of online spaces. From lessons learned during this disruptive time, they can implement solutions now for the future. For example, administrators could give teachers a week or two to think carefully about how to teach courses not previously online. In addition to an exploration of solutions, flexibility during these trying times is of paramount importance.

Below are examples of how important technology is in education and the benefits it offers to students and teachers.

Increased Collaboration and Communication

Educational technology can foster collaboration. Not only can teachers engage with students during lessons, but students can also communicate with each other. Through online lessons and learning games, students get to work together to solve problems. In collaborative activities, students can share their thoughts and ideas and support each other. At the same time, technology enables one-on-one interaction with teachers. Students can ask classroom-related questions and seek additional help on difficult-to-understand subject matter. At home, students can upload their homework, and teachers can access and view completed assignments using their laptops.

Personalized Learning Opportunities

Technology allows 24/7 access to educational resources. Classes can take place entirely online via the use of a laptop or mobile device. Hybrid versions of learning combine the use of technology from anywhere with regular in-person classroom sessions. In both scenarios, the use of technology to tailor learning plans for each student is possible. Teachers can create lessons based on student interests and strengths. An added benefit is that students can learn at their own pace. When they need to review class material to get a better understanding of essential concepts, students can review videos in the lesson plan. The data generated through these online activities enable teachers to see which students struggled with certain subjects and offer additional assistance and support.

Curiosity Driven by Engaging Content

Through engaging and educational content, teachers can spark inquisitiveness in children and boost their curiosity, which research says has ties to academic success. Curiosity helps students get a better understanding of math and reading concepts. Creating engaging content can involve the use of AR, videos, or podcasts. For example, when submitting assignments, students can include videos or interact with students from across the globe.

Improved Teacher Productivity and Efficiency

Teachers can leverage technology to achieve new levels of productivity, implement useful digital tools to expand learning opportunities for students, and increase student support and engagement. It also enables teachers to improve their instruction methods and personalize learning. Schools can benefit from technology by reducing the costs of physical instructional materials, enhancing educational program efficiency, and making the best use of teacher time.

Become a Leader in Enriching Classrooms through Technology

Educators unfamiliar with some of the technology used in education may not have been exposed to the tools as they prepared for their careers or as part of their professional development. Teachers looking to make the transition and acquire the skills to incorporate technology in education can take advantage of learning opportunities to advance their competencies. For individuals looking to help transform the education system through technology, American University’s School of Education online offers a Master of Arts in Teaching and a Master of Arts in Education Policy and Leadership to prepare educators with essential tools to become leaders. Courses such as Education Program and Policy Implementation and Teaching Science in Elementary School equip graduate students with critical competencies to incorporate technology into educational settings effectively.

Learn more about American University’s School of Education online and its master’s degree programs.

Virtual Reality in Education: Benefits, Tools, and Resources

Data-Driven Decision Making in Education: 11 Tips for Teachers & Administration

Helping Girls Succeed in STEM

BuiltIn, “Edtech 101”

EdTech, “Teaching Teachers to Put Tech Tools to Work”

International Society for Technology in Education, “Preparing Students for Jobs That Don’t Exist”

The Journal, “How Teachers Use Technology to Enrich Learning Experiences”

Pediatric Research, “Early Childhood Curiosity and Kindergarten Reading and Math Academic Achievement”

Project Tomorrow, “Digital Learning: Peril or Promise for Our K-12 Students”

World Economic Forum, “The Future of Jobs Report 2018”

World Economic Forum, “Learning through Play: How Schools Can Educate Students through Technology”

Request Information

Suggestions or feedback?

MIT News | Massachusetts Institute of Technology

• Machine learning
• Social justice
• Black holes
• Classes and programs

Departments

• Aeronautics and Astronautics
• Brain and Cognitive Sciences
• Architecture
• Political Science
• Mechanical Engineering

Centers, Labs, & Programs

• Abdul Latif Jameel Poverty Action Lab (J-PAL)
• Picower Institute for Learning and Memory
• Lincoln Laboratory
• School of Architecture + Planning
• School of Engineering
• School of Humanities, Arts, and Social Sciences
• Sloan School of Management
• School of Science
• MIT Schwarzman College of Computing

What 126 studies say about education technology

Press contact :.

Previous image Next image

In recent years, there has been widespread excitement around the transformative potential of technology in education. In the United States alone, spending on education technology has now exceeded $13 billion . Programs and policies to promote the use of education technology may expand access to quality education, support students’ learning in innovative ways, and help families navigate complex school systems.

However, the rapid development of education technology in the United States is occurring in a context of deep and persistent inequality . Depending on how programs are designed, how they are used, and who can access them, education technologies could alleviate or aggravate existing disparities. To harness education technology’s full potential, education decision-makers, product developers, and funders need to understand the ways in which technology can help — or in some cases hurt — student learning.

To address this need, J-PAL North America recently released a new publication summarizing 126 rigorous evaluations of different uses of education technology. Drawing primarily from research in developed countries, the publication looks at randomized evaluations and regression discontinuity designs across four broad categories: (1) access to technology, (2) computer-assisted learning or educational software, (3) technology-enabled nudges in education, and (4) online learning.

This growing body of evidence suggests some areas of promise and points to four key lessons on education technology.

First, supplying computers and internet alone generally do not improve students’ academic outcomes from kindergarten to 12th grade, but do increase computer usage and improve computer proficiency. Disparities in access to information and communication technologies can exacerbate existing educational inequalities. Students without access at school or at home may struggle to complete web-based assignments and may have a hard time developing digital literacy skills.

Broadly, programs to expand access to technology have been effective at increasing use of computers and improving computer skills. However, computer distribution and internet subsidy programs generally did not improve grades and test scores and in some cases led to adverse impacts on academic achievement. The limited rigorous evidence suggests that distributing computers may have a more direct impact on learning outcomes at the postsecondary level.

Second, educational software (often called “computer-assisted learning”) programs designed to help students develop particular skills have shown enormous promise in improving learning outcomes, particularly in math. Targeting instruction to meet students’ learning levels has been found to be effective in improving student learning, but large class sizes with a wide range of learning levels can make it hard for teachers to personalize instruction. Software has the potential to overcome traditional classroom constraints by customizing activities for each student. Educational software programs range from light-touch homework support tools to more intensive interventions that re-orient the classroom around the use of software.

Most educational software that have been rigorously evaluated help students practice particular skills through personalized tutoring approaches. Computer-assisted learning programs have shown enormous promise in improving academic achievement, especially in math. Of all 30 studies of computer-assisted learning programs, 20 reported statistically significant positive effects, 15 of which were focused on improving math outcomes.

Third, technology-based nudges — such as text message reminders — can have meaningful, if modest, impacts on a variety of education-related outcomes, often at extremely low costs. Low-cost interventions like text message reminders can successfully support students and families at each stage of schooling. Text messages with reminders, tips, goal-setting tools, and encouragement can increase parental engagement in learning activities, such as reading with their elementary-aged children.

Middle and high schools, meanwhile, can help parents support their children by providing families with information about how well their children are doing in school. Colleges can increase application and enrollment rates by leveraging technology to suggest specific action items, streamline financial aid procedures, and/or provide personalized support to high school students.

Online courses are developing a growing presence in education, but the limited experimental evidence suggests that online-only courses lower student academic achievement compared to in-person courses. In four of six studies that directly compared the impact of taking a course online versus in-person only, student performance was lower in the online courses. However, students performed similarly in courses with both in-person and online components compared to traditional face-to-face classes.

The new publication is meant to be a resource for decision-makers interested in learning which uses of education technology go beyond the hype to truly help students learn. At the same time, the publication outlines key open questions about the impacts of education technology, including questions relating to the long-term impacts of education technology and the impacts of education technology on different types of learners.

To help answer these questions, J-PAL North America’s Education, Technology, and Opportunity Initiative is working to build the evidence base on promising uses of education technology by partnering directly with education leaders.

Education leaders are invited to submit letters of interest to partner with J-PAL North America through its  Innovation Competition . Anyone interested in learning more about how to apply is encouraged to contact initiative manager Vincent Quan .

Share this news article on:

Related links.

• J-PAL Education, Technology, and Opportunity Initiative
• Education, Technology, and Opportunity Innovation Competition
• Article: "Will Technology Transform Education for the Better?"
• Abdul Latif Jameel Poverty Action Lab
• Department of Economics

Related Topics

• School of Humanities Arts and Social Sciences
• Education, teaching, academics
• Technology and society
• Computer science and technology

Related Articles

J-PAL North America calls for proposals from education leaders

J-PAL North America’s Education, Technology, and Opportunity Innovation Competition announces inaugural partners

New learning opportunities for displaced persons

J-PAL North America announces new partnerships with three state and local governments

A new way to measure women’s and girls’ empowerment in impact evaluations

Previous item Next item

More MIT News

Study demonstrates efficacy of MIT-led Brave Behind Bars program

Read full story →

Bringing an investigator’s eye to complex social challenges

MIT announces 2024 Bose Grants

Circadian rhythms can influence drugs’ effectiveness

Ian Waitz named vice president for research

A closed-loop drug-delivery system could improve chemotherapy

• More news on MIT News homepage →

Massachusetts Institute of Technology 77 Massachusetts Avenue, Cambridge, MA, USA

• Map (opens in new window)
• Events (opens in new window)
• People (opens in new window)
• Careers (opens in new window)
• Accessibility
• Social Media Hub
• MIT on Facebook
• MIT on YouTube
• MIT on Instagram

This site belongs to UNESCO's International Institute for Educational Planning

IIEP Learning Portal

Search form

• issue briefs
• Improve learning

Information and communication technology (ICT) in education

Information and communications technology (ict) can impact student learning when teachers are digitally literate and understand how to integrate it into curriculum..

Schools use a diverse set of ICT tools to communicate, create, disseminate, store, and manage information.(6) In some contexts, ICT has also become integral to the teaching-learning interaction, through such approaches as replacing chalkboards with interactive digital whiteboards, using students’ own smartphones or other devices for learning during class time, and the “flipped classroom” model where students watch lectures at home on the computer and use classroom time for more interactive exercises.

When teachers are digitally literate and trained to use ICT, these approaches can lead to higher order thinking skills, provide creative and individualized options for students to express their understandings, and leave students better prepared to deal with ongoing technological change in society and the workplace.(18)

ICT issues planners must consider include: considering the total cost-benefit equation, supplying and maintaining the requisite infrastructure, and ensuring investments are matched with teacher support and other policies aimed at effective ICT use.(16)

Issues and Discussion

Digital culture and digital literacy: Computer technologies and other aspects of digital culture have changed the ways people live, work, play, and learn, impacting the construction and distribution of knowledge and power around the world.(14) Graduates who are less familiar with digital culture are increasingly at a disadvantage in the national and global economy. Digital literacy—the skills of searching for, discerning, and producing information, as well as the critical use of new media for full participation in society—has thus become an important consideration for curriculum frameworks.(8)

In many countries, digital literacy is being built through the incorporation of information and communication technology (ICT) into schools. Some common educational applications of ICT include:

• One laptop per child: Less expensive laptops have been designed for use in school on a 1:1 basis with features like lower power consumption, a low cost operating system, and special re-programming and mesh network functions.(42) Despite efforts to reduce costs, however, providing one laptop per child may be too costly for some developing countries.(41)
• Tablets: Tablets are small personal computers with a touch screen, allowing input without a keyboard or mouse. Inexpensive learning software (“apps”) can be downloaded onto tablets, making them a versatile tool for learning.(7)(25) The most effective apps develop higher order thinking skills and provide creative and individualized options for students to express their understandings.(18)
• Interactive White Boards or Smart Boards : Interactive white boards allow projected computer images to be displayed, manipulated, dragged, clicked, or copied.(3) Simultaneously, handwritten notes can be taken on the board and saved for later use. Interactive white boards are associated with whole-class instruction rather than student-centred activities.(38) Student engagement is generally higher when ICT is available for student use throughout the classroom.(4)
• E-readers : E-readers are electronic devices that can hold hundreds of books in digital form, and they are increasingly utilized in the delivery of reading material.(19) Students—both skilled readers and reluctant readers—have had positive responses to the use of e-readers for independent reading.(22) Features of e-readers that can contribute to positive use include their portability and long battery life, response to text, and the ability to define unknown words.(22) Additionally, many classic book titles are available for free in e-book form.
• Flipped Classrooms: The flipped classroom model, involving lecture and practice at home via computer-guided instruction and interactive learning activities in class, can allow for an expanded curriculum. There is little investigation on the student learning outcomes of flipped classrooms.(5) Student perceptions about flipped classrooms are mixed, but generally positive, as they prefer the cooperative learning activities in class over lecture.(5)(35)

ICT and Teacher Professional Development: Teachers need specific professional development opportunities in order to increase their ability to use ICT for formative learning assessments, individualized instruction, accessing online resources, and for fostering student interaction and collaboration.(15) Such training in ICT should positively impact teachers’ general attitudes towards ICT in the classroom, but it should also provide specific guidance on ICT teaching and learning within each discipline. Without this support, teachers tend to use ICT for skill-based applications, limiting student academic thinking.(32) To sup­port teachers as they change their teaching, it is also essential for education managers, supervisors, teacher educators, and decision makers to be trained in ICT use.(11)

Ensuring benefits of ICT investments: To ensure the investments made in ICT benefit students, additional conditions must be met. School policies need to provide schools with the minimum acceptable infrastructure for ICT, including stable and affordable internet connectivity and security measures such as filters and site blockers. Teacher policies need to target basic ICT literacy skills, ICT use in pedagogical settings, and discipline-specific uses. (21) Successful imple­mentation of ICT requires integration of ICT in the curriculum. Finally, digital content needs to be developed in local languages and reflect local culture. (40) Ongoing technical, human, and organizational supports on all of these issues are needed to ensure access and effective use of ICT. (21)

Resource Constrained Contexts: The total cost of ICT ownership is considerable: training of teachers and administrators, connectivity, technical support, and software, amongst others. (42) When bringing ICT into classrooms, policies should use an incremental pathway, establishing infrastructure and bringing in sustainable and easily upgradable ICT. (16) Schools in some countries have begun allowing students to bring their own mobile technology (such as laptop, tablet, or smartphone) into class rather than providing such tools to all students—an approach called Bring Your Own Device. (1)(27)(34) However, not all families can afford devices or service plans for their children. (30) Schools must ensure all students have equitable access to ICT devices for learning.

Inclusiveness Considerations

Digital Divide: The digital divide refers to disparities of digital media and internet access both within and across countries, as well as the gap between people with and without the digital literacy and skills to utilize media and internet.(23)(26)(31) The digital divide both creates and reinforces socio-economic inequalities of the world’s poorest people. Policies need to intentionally bridge this divide to bring media, internet, and digital literacy to all students, not just those who are easiest to reach.

Minority language groups: Students whose mother tongue is different from the official language of instruction are less likely to have computers and internet connections at home than students from the majority. There is also less material available to them online in their own language, putting them at a disadvantage in comparison to their majority peers who gather information, prepare talks and papers, and communicate more using ICT. (39) Yet ICT tools can also help improve the skills of minority language students—especially in learning the official language of instruction—through features such as automatic speech recognition, the availability of authentic audio-visual materials, and chat functions. (2)(17)

Students with different styles of learning: ICT can provide diverse options for taking in and processing information, making sense of ideas, and expressing learning. Over 87% of students learn best through visual and tactile modalities, and ICT can help these students ‘experience’ the information instead of just reading and hearing it. (20)(37) Mobile devices can also offer programmes (“apps”) that provide extra support to students with special needs, with features such as simplified screens and instructions, consistent placement of menus and control features, graphics combined with text, audio feedback, ability to set pace and level of difficulty, appropriate and unambiguous feedback, and easy error correction. (24)(29)

Plans and policies

• India [ PDF ]
• Detroit, USA [ PDF ]
• Finland [ PDF ]
• Alberta Education. 2012. Bring your own device: A guide for schools . Retrieved from http://education.alberta.ca/admin/technology/research.aspx
• Alsied, S.M. and Pathan, M.M. 2015. ‘The use of computer technology in EFL classroom: Advantages and implications.’ International Journal of English Language and Translation Studies . 1 (1).
• BBC. N.D. ‘What is an interactive whiteboard?’ Retrieved from http://www.bbcactive.com/BBCActiveIdeasandResources/Whatisaninteractivewhiteboard.aspx
• Beilefeldt, T. 2012. ‘Guidance for technology decisions from classroom observation.’ Journal of Research on Technology in Education . 44 (3).
• Bishop, J.L. and Verleger, M.A. 2013. ‘The flipped classroom: A survey of the research.’ Presented at the 120th ASEE Annual Conference and Exposition. Atlanta, Georgia.
• Blurton, C. 2000. New Directions of ICT-Use in Education . United National Education Science and Culture Organization (UNESCO).
• Bryant, B.R., Ok, M., Kang, E.Y., Kim, M.K., Lang, R., Bryant, D.P. and Pfannestiel, K. 2015. ‘Performance of fourth-grade students with learning disabilities on multiplication facts comparing teacher-mediated and technology-mediated interventions: A preliminary investigation. Journal of Behavioral Education. 24.
• Buckingham, D. 2005. Educación en medios. Alfabetización, aprendizaje y cultura contemporánea, Barcelona, Paidós.
• Buckingham, D., Sefton-Green, J., and Scanlon, M. 2001. 'Selling the Digital Dream: Marketing Education Technologies to Teachers and Parents.'  ICT, Pedagogy, and the Curriculum: Subject to Change . London: Routledge.
• "Burk, R. 2001. 'E-book devices and the marketplace: In search of customers.' Library Hi Tech 19 (4)."
• Chapman, D., and Mählck, L. (Eds). 2004. Adapting technology for school improvement: a global perspective. Paris: International Institute for Educational Planning.
• Cheung, A.C.K and Slavin, R.E. 2012. ‘How features of educational technology applications affect student reading outcomes: A meta-analysis.’ Educational Research Review . 7.
• Cheung, A.C.K and Slavin, R.E. 2013. ‘The effectiveness of educational technology applications for enhancing mathematics achievement in K-12 classrooms: A meta-analysis.’ Educational Research Review . 9.
• Deuze, M. 2006. 'Participation Remediation Bricolage - Considering Principal Components of a Digital Culture.' The Information Society . 22 .
• Dunleavy, M., Dextert, S. and Heinecke, W.F. 2007. ‘What added value does a 1:1 student to laptop ratio bring to technology-supported teaching and learning?’ Journal of Computer Assisted Learning . 23.
• Enyedy, N. 2014. Personalized Instruction: New Interest, Old Rhetoric, Limited Results, and the Need for a New Direction for Computer-Mediated Learning . Boulder, CO: National Education Policy Center.
• Golonka, E.M., Bowles, A.R., Frank, V.M., Richardson, D.L. and Freynik, S. 2014. ‘Technologies for foreign language learning: A review of technology types and their effectiveness.’ Computer Assisted Language Learning . 27 (1).
• Goodwin, K. 2012. Use of Tablet Technology in the Classroom . Strathfield, New South Wales: NSW Curriculum and Learning Innovation Centre.
• Jung, J., Chan-Olmsted, S., Park, B., and Kim, Y. 2011. 'Factors affecting e-book reader awareness, interest, and intention to use.' New Media & Society . 14 (2)
• Kenney, L. 2011. ‘Elementary education, there’s an app for that. Communication technology in the elementary school classroom.’ The Elon Journal of Undergraduate Research in Communications . 2 (1).
• Kopcha, T.J. 2012. ‘Teachers’ perceptions of the barriers to technology integration and practices with technology under situated professional development.’ Computers and Education . 59.
• Miranda, T., Williams-Rossi, D., Johnson, K., and McKenzie, N. 2011. "Reluctant readers in middle school: Successful engagement with text using the e-reader.' International journal of applied science and technology . 1 (6).
• Moyo, L. 2009. 'The digital divide: scarcity, inequality and conflict.' Digital Cultures . New York: Open University Press.
• Newton, D.A. and Dell, A.G. 2011. ‘Mobile devices and students with disabilities: What do best practices tell us?’ Journal of Special Education Technology . 26 (3).
• Nirvi, S. (2011). ‘Special education pupils find learning tool in iPad applications.’ Education Week . 30 .
• Norris, P. 2001. Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide . Cambridge, USA: Cambridge University Press.
• Project Tomorrow. 2012. Learning in the 21st century: Mobile devices + social media = personalized learning . Washington, D.C.: Blackboard K-12.
• Riasati, M.J., Allahyar, N. and Tan, K.E. 2012. ‘Technology in language education: Benefits and barriers.’ Journal of Education and Practice . 3 (5).
• Rodriquez, C.D., Strnadova, I. and Cumming, T. 2013. ‘Using iPads with students with disabilities: Lessons learned from students, teachers, and parents.’ Intervention in School and Clinic . 49 (4).
• Sangani, K. 2013. 'BYOD to the classroom.' Engineering & Technology . 3 (8).
• Servon, L. 2002. Redefining the Digital Divide: Technology, Community and Public Policy . Malden, MA: Blackwell Publishers.
• Smeets, E. 2005. ‘Does ICT contribute to powerful learning environments in primary education?’ Computers and Education. 44 .
• Smith, G.E. and Thorne, S. 2007. Differentiating Instruction with Technology in K-5 Classrooms . Eugene, OR: International Society for Technology in Education.
• Song, Y. 2014. '"Bring your own device (BYOD)" for seamless science inquiry in a primary school.' Computers & Education. 74 .
• Strayer, J.F. 2012. ‘How learning in an inverted classroom influences cooperation, innovation and task orientation.’ Learning Environment Research. 15.
• Tamim, R.M., Bernard, R.M., Borokhovski, E., Abrami, P.C. and Schmid, R.F. 2011. ‘What forty years of research says about the impact of technology on learning: A second-order meta-analysis and validation study. Review of Educational Research. 81 (1).
• Tileston, D.W. 2003. What Every Teacher Should Know about Media and Technology. Thousand Oaks, CA: Corwin Press.
• Turel, Y.K. and Johnson, T.E. 2012. ‘Teachers’ belief and use of interactive whiteboards for teaching and learning.’ Educational Technology and Society . 15(1).
• Volman, M., van Eck, E., Heemskerk, I. and Kuiper, E. 2005. ‘New technologies, new differences. Gender and ethnic differences in pupils’ use of ICT in primary and secondary education.’ Computers and Education. 45 .
• Voogt, J., Knezek, G., Cox, M., Knezek, D. and ten Brummelhuis, A. 2013. ‘Under which conditions does ICT have a positive effect on teaching and learning? A call to action.’ Journal of Computer Assisted Learning. 29 (1).
• Warschauer, M. and Ames, M. 2010. ‘Can one laptop per child save the world’s poor?’ Journal of International Affairs. 64 (1).
• Zuker, A.A. and Light, D. 2009. ‘Laptop programs for students.’ Science. 323 (5910).

Related information

• Information and communication technologies (ICT)

HOW TECHNOLOGY IMPACTS STUDENT ACHIEVEMENT IN THE CLASSROOM

The integration of technology in classrooms has become increasingly prevalent, presenting both opportunities and challenges for educators. This study examines the impact of technology on student performance and behavior, particularly in seventh and eighth-grade classrooms. The COVID-19 pandemic accelerated the shift to online learning, raising concerns about learning loss and disparities in access to technology. Using a needs-based assessment survey, this research investigates teachers' perceptions of technology's effects on student engagement, academic achievement, and retention of curriculum content. The study explores the positive and negative implications of technology use, as well as non-technological strategies employed by teachers to support student learning. Findings reveal that while technology offers benefits such as student-centered education and immediate feedback, it also poses challenges such as distractions and decreased engagement. The study underscores the importance of understanding how technology impacts student learning and behavior and provides insights for developing effective intervention strategies. By considering the perspectives of educators, this research contributes to the ongoing dialogue on technology integration in education and informs evidence-based practices for promoting student success in technology-rich classrooms.

Degree Type

• Master of Science
• Educational Studies

Campus location

Advisor/supervisor/committee chair, advisor/supervisor/committee co-chair, additional committee member 2, usage metrics.

• Secondary education

• Faculty of Arts and Sciences
• FAS Theses and Dissertations
• Communities & Collections
• By Issue Date
• FAS Department
• Quick submit
• Waiver Generator
• DASH Stories
• Accessibility
• COVID-related Research

Terms of Use

• Privacy Policy
• By Collections
• By Departments

Essays on Technology in Education

Citable link to this page

Collections.

• FAS Theses and Dissertations [6136]

Contact administrator regarding this item (to report mistakes or request changes)

Image credit: Kristina Closs

Technology might be making education worse

Listen to the essay, as read by Antero Garcia, associate professor in the Graduate School of Education.

As a professor of education and a former public school teacher, I’ve seen digital tools change lives in schools.

I’ve documented the ways mobile technology like phones can transform student engagement in my own classroom.

I’ve explored how digital tools might network powerful civic learning and dialogue for classrooms across the country – elements of education that are crucial for sustaining our democracy today.

And, like everyone, I’ve witnessed digital technologies make schooling safer in the midst of a global pandemic. Zoom and Google Classroom, for instance, allowed many students to attend classrooms virtually during a period when it was not feasible to meet in person.

So I want to tell you that I think technologies are changing education for the better and that we need to invest more in them – but I just can’t.

Given the substantial amount of scholarly time I’ve invested in documenting the life-changing possibilities of digital technologies, it gives me no pleasure to suggest that these tools might be slowly poisoning us. Despite their purported and transformational value, I’ve been wondering if our investment in educational technology might in fact be making our schools worse.

Let me explain.

When I was a classroom teacher, I loved relying on the latest tools to create impressive and immersive experiences for my students. We would utilize technology to create class films, produce social media profiles for the Janie Crawfords, the Holden Caulfields, and other literary characters we studied, and find playful ways to digitally share our understanding of the ideas we studied in our classrooms.

As a teacher, technology was a way to build on students’ interests in pop culture and the world around them. This was exciting to me.

But I’ve continued to understand that the aspects of technology I loved weren’t actually about technology at all – they were about creating authentic learning experiences with young people. At the heart of these digital explorations were my relationships with students and the trust we built together.

“Part of why I’ve grown so skeptical about this current digital revolution is because of how these tools reshape students’ bodies and their relation to the world around them.”

I do see promise in the suite of digital tools that are available in classrooms today. But my research focus on platforms – digital spaces like Amazon, Netflix, and Google that reshape how users interact in online environments – suggests that when we focus on the trees of individual tools, we ignore the larger forest of social and cognitive challenges.

Most people encounter platforms every day in their online social lives. From the few online retail stores where we buy groceries to the small handful of sites that stream our favorite shows and media content, platforms have narrowed how we use the internet today to a small collection of Silicon Valley behemoths. Our social media activities, too, are limited to one or two sites where we check on the updates, photos, and looped videos of friends and loved ones.

These platforms restrict our online and offline lives to a relatively small number of companies and spaces – we communicate with a finite set of tools and consume a set of media that is often algorithmically suggested. This centralization of internet – a trend decades in the making – makes me very uneasy.

From willfully hiding the negative effects of social media use for vulnerable populations to creating tools that reinforce racial bias, today’s platforms are causing harm and sowing disinformation for young people and adults alike. The deluge of difficult ethical and pedagogical questions around these tools are not being broached in any meaningful way in schools – even adults aren’t sure how to manage their online lives.

You might ask, “What does this have to do with education?” Platforms are also a large part of how modern schools operate. From classroom management software to attendance tracking to the online tools that allowed students to meet safely during the pandemic, platforms guide nearly every student interaction in schools today. But districts are utilizing these tools without considering the wider spectrum of changes that they have incurred alongside them.

Antero Garcia, associate professor of education (Image credit: Courtesy Antero Garcia)

For example, it might seem helpful for a school to use a management tool like Classroom Dojo (a digital platform that can offer parents ways to interact with and receive updates from their family’s teacher) or software that tracks student reading and development like Accelerated Reader for day-to-day needs. However, these tools limit what assessment looks like and penalize students based on flawed interpretations of learning.

Another problem with platforms is that they, by necessity, amass large swaths of data. Myriad forms of educational technology exist – from virtual reality headsets to e-readers to the small sensors on student ID cards that can track when students enter schools. And all of this student data is being funneled out of schools and into the virtual black boxes of company databases.

Part of why I’ve grown so skeptical about this current digital revolution is because of how these tools reshape students’ bodies and their relation to the world around them. Young people are not viewed as complete human beings but as boxes checked for attendance, for meeting academic progress metrics, or for confirming their location within a school building. Nearly every action that students perform in schools – whether it’s logging onto devices, accessing buildings, or sharing content through their private online lives – is noticed and recorded. Children in schools have become disembodied from their minds and their hearts. Thus, one of the greatest and implicit lessons that kids learn in schools today is that they must sacrifice their privacy in order to participate in conventional, civic society.

The pandemic has only made the situation worse. At its beginnings, some schools relied on software to track students’ eye movements, ostensibly ensuring that kids were paying attention to the tasks at hand. Similarly, many schools required students to keep their cameras on during class time for similar purposes. These might be seen as in the best interests of students and their academic growth, but such practices are part of a larger (and usually more invisible) process of normalizing surveillance in the lives of youth today.

I am not suggesting that we completely reject all of the tools at our disposal – but I am urging for more caution. Even the seemingly benign resources we might use in our classrooms today come with tradeoffs. Every Wi-Fi-connected, “smart” device utilized in schools is an investment in time, money, and expertise in technology over teachers and the teaching profession.

Our focus on fixing or saving schools via digital tools assumes that the benefits and convenience that these invisible platforms offer are worth it.

But my ongoing exploration of how platforms reduce students to quantifiable data suggests that we are removing the innovation and imagination of students and teachers in the process.

Antero Garcia is associate professor of education in the Graduate School of Education .

In Their Own Words is a collaboration between the Stanford Public Humanities Initiative  and Stanford University Communications.

If you’re a Stanford faculty member (in any discipline or school) who is interested in writing an essay for this series, please reach out to Natalie Jabbar at [email protected] .

• Share full article

Advertisement

Subscriber-only Newsletter

Jessica Grose

Every tech tool in the classroom should be ruthlessly evaluated.

By Jessica Grose

Opinion Writer

Educational technology in schools is sometimes described as a wicked problem — a term coined by a design and planning professor, Horst Rittel, in the 1960s , meaning a problem for which even defining the scope of the dilemma is a struggle, because it has so many interconnected parts that never stop moving.

When you have a wicked problem, solutions have to be holistic, flexible and developmentally appropriate. Which is to say that appropriate tech use for elementary schoolers in rural Oklahoma isn’t going to be the same as appropriate tech use in a Chicago high school.

I spent the past few weeks speaking with parents, teachers, public school administrators and academics who study educational technology. And while there are certainly benefits to using tech as a classroom tool, I’m convinced that when it comes to the proliferation of tech in K-12 education, we need “ a hard reset ,” as Julia Freeland Fisher of the Christensen Institute put it, concurring with Jonathan Haidt in his call for rolling back the “phone-based childhood.” When we recently spoke, Fisher stressed that when we weigh the benefits of ed tech, we’re often not asking, “What’s happening when it comes to connectedness and well-being?”

Well said. We need a complete rethink of the ways that we’re evaluating and using tech in classrooms; the overall change that I want to see is that tech use in schools — devices and apps — should be driven by educators, not tech companies.

In recent years, tech companies have provided their products to schools either free or cheap , and then schools have tried to figure out how to use those products. Wherever that dynamic exists, it should be reversed: Districts and individual schools should first figure out what tech would be most useful to their students, and their bar for “useful” should be set by available data and teacher experience. Only then should they acquire laptops, tablets and educational software.

As Mesut Duran — a professor of educational technology at the University of Michigan, Dearborn, and the author of “Learning Technologies: Research, Trends and Issues in the U.S. Education System” — told me, a lot of the technology that’s used in classrooms wasn’t developed with students in mind. “Most of the technologies are initially created for commercial purposes,” he said, “and then we decide how to use them in schools.”

In many cases, there’s little or no evidence that the products actually work, and “work” can have various meanings here: It’s not conclusive that tech, as opposed to hard-copy materials, improves educational outcomes. And sometimes devices or programs simply don’t function the way they’re supposed to. For example, artificial intelligence in education is all the rage, but then we get headlines like this one, in February, from The Wall Street Journal: “ We Tested an A.I. Tutor for Kids. It Struggled With Basic Math. ”

Alex Molnar, one of the directors of the National Educational Policy Center at the University of Colorado, Boulder, said that every school should be asking if the tech it’s using is both necessary and good. “The tech industry’s ethos is: If it’s doable, it is necessary. But for educators, that has to be an actual question: Is this necessary?” Even after you’ve cleared the bar of necessary, he said, educators should be asking, “Is doing it this way good, or could we do it another way that would be better? Better in the ethical sense and the pedagogical sense.”

With that necessary and good standard in mind, here are some specific recommendations that I’ve taken away from several discussions and a lot of reading. It’s unrealistic — and considering that we’re in a tech-saturated world, not ideal — to get rid of every last bit of educational technology. But we’re currently failing too many children by letting it run rampant.

At the State and Federal Levels: Privacy Protections and Better Evaluation

A complaint I heard from many public school parents who responded to my March 27 questionnaire and wanted a lower-tech environment for their kids is that they’re concerned about their children’s privacy. They couldn’t opt out of things like Google Classroom, they said, because in many cases, all of their children’s homework assignments were posted there. Molnar has a radical but elegant solution for this problem: “All data gathered must be destroyed after its intended purpose has been accomplished.” So if the intended purpose of a platform or application is grading, for example, the data would be destroyed at the end of the school year; it couldn’t be sold to a third party or used to further enhance the product or as a training ground for artificial intelligence.

Another recommendation — from a recent paper by the University of Edinburgh’s Ben Williamson, Molnar and the University of Colorado, Boulder’s Faith Boninger outlining the risks of A.I. in the classroom — is for the creation of an “independent government entity charged with ensuring the quality of digital educational products used in schools” that would evaluate tech before it is put into schools and “periodically thereafter.” Because the technology is always evolving, our oversight of it needs to be, as well.

At the District Level: Centralize the Tech-Vetting Process

Stephanie Sheron is the chief of strategic initiatives for the Montgomery County Public Schools, the largest district in Maryland, and all the district’s technology departments report to her. She likened the tech landscape, coming out of the Covid-19 pandemic remote school period, to the “Wild West.” School districts were flooded with different kinds of ed tech in an emergency situation in which teachers were desperately trying to engage their students, and a lot of relief money was pouring in from the federal government. When the dust settled, she said, the question was, “Now what do we do? How do we control this? How do we make sure that we’re in alignment with FERPA and COPPA and all of those other student data privacy components?”

To address this, Sheron said, her district has secured grant funding to hire a director of information security, who will function as the hub for all the educational technology vending and evaluate new tech. Part of the standardization that the district has been undergoing is a requirement that to be considered, curriculum vendors must offer both digital and hard-copy resources. She said her district tried to look at tech as a tool, adding: “A pencil is a tool for learning, but it’s not the only modality. Same thing with technology. We look at it as a tool, not as the main driver of the educational experience.”

At the Classroom Level: Ruthlessly Evaluate Every Tool

In my conversations with teachers, I’ve been struck by their descriptions of the cascade of tech use — that more tech is often offered as a solution to problems created by tech. For example, paid software like GoGuardian, which allows teachers to monitor every child’s screen, has been introduced to solve the problem of students goofing off on their laptops. But there’s a simple, free, low-tech solution to this problem that Doug Showley, a high school English teacher in Indiana I spoke to, employs: He makes all his students face their computer screens in his direction.

Every teacher who is concerned about tech use in his or her classroom should do a tech audit. There are several frameworks ; I like the worksheet created by Beth Pandolpho and Katie Cubano, the authors of “Choose Your Own Master Class: Urgent Ideas to Invigorate Your Professional Learning.” In the chapter “Balancing Technology Use in the Classroom,” they suggest that teachers list every tech tool they are using and evaluate its specific functions, asking, “Are these novel or duplicative?” They also encourage teachers to write out a defense of the tool and the frequency of use.

I like these questions because they make clear that the solutions are not going to be one size fits all.

Students Deserve Authentic Connection

As I close out this series, I want to return to what Fisher said about the importance of student connection and well-being. Of course academic outcomes matter. I want our kids to learn as much about as many different topics as they can. I care about falling test scores and think they’re an important piece of data.

But test scores are only one kind of information. A key lesson we should have learned from 2020 and ’21 is that school is about so much more than just academics. It’s about socialization, critical thinking, community and learning how to coexist with people who are different from you. I don’t know that all of these are things that can be tracked in a scientific way, which brings me back to the idea of tech in schools as a wicked problem: These aren’t easily measurable outcomes.

Jeff Frank, a professor of education at St. Lawrence University, expresses a sense that I’ve had very well in a paper , “Sounding the Call to Teach in a Social Media Age: Renewing the Importance of Philosophy in Teacher Education.” He says students are “hungry for experiences that make them feel alive and authentically connected to other people and to deeper sources of value. Though filtering and managing life through technologies offers safety, predictability and a sense of control, it also leads to life that can feel extremely small, constraining and lonely. Teaching can offer a powerful way to pierce this bubble.”

Ultimately, I believe the only way kids will be able to find that deeper meaning is through human relationships with their peers and teachers, no matter how shiny an A.I. tutor appears to be at first blush.

Jessica Grose is an Opinion writer for The Times, covering family, religion, education, culture and the way we live now.

What is Special Education?

Author: University of North Dakota April 23, 2024

Throughout history, students with learning needs not only faced challenges in having their needs properly identified, but their educational requirements were often inadequately addressed within the general education system.

Request Information

However, significant strides have been made to rectify this situation, mainly through the Individuals with Disabilities Education Act (IDEA). This legislation aims to ensure that students with learning needs can access and benefit from specialized education services. 

To better understand this area of education, we'll explore key questions like "What is special education?" as well as examine the process students undergo to qualify for special education services. So, read on and uncover the importance of special education in fostering inclusive learning environments for all students.

Understanding the Basics

Let us start by discussing the fundamental aspects of special education. By exploring these crucial elements, we aim to provide a clear understanding of how special education can support students with unique needs.

Special education refers to tailored instructional programs and support services for students with disabilities or special needs. It encompasses a range of interventions and accommodations designed to meet each student's individualized learning requirements.

The primary purpose of special education is to address the challenges and barriers faced by students with disabilities and ensure their access to a quality education that aligns with their abilities and learning styles. Through specially designed instruction and support, special education aims to empower students with the tools and resources needed to succeed academically, develop essential skills, and achieve their full potential despite their disabilities.

Why is Special Education Important?

Special education is essential to promoting equity and inclusivity within educational systems. By offering specialized instruction, interventions, and support services tailored to the learning needs of each student with disabilities, special education ensures that every individual has equal access to educational opportunities. Additionally, it plays a vital role in facilitating such students' academic and social development, empowering them to reach their full potential and participate meaningfully in school and community life.

Where is Special Education Provided?

Special education services are provided in various settings, with public schools being a prevalent option. Here, students benefit from specialized instruction and support customized to suit their individualized education programs. Inclusive classrooms integrate students with disabilities into general education settings alongside their peers, allowing them to participate in academic and social activities while receiving necessary accommodations and support.

Specialized schools dedicated exclusively to serving students with disabilities also offer special education services. These schools may offer a more intensive level of support and focus on specific disabilities or learning needs, providing a structured and supportive environment for students to thrive. Additionally, special education services may be delivered in alternative settings, such as resource rooms or learning centers within public schools, where students receive targeted interventions and support from special education teachers and staff. 

Who Receives Special Education Services?

Special education services are available to children who meet the criteria outlined by the IDEA. According to the act, they must be identified as having a disability falling under one or more of the following 13 categories :

• Autism: A developmental disability affecting communication, social interaction, and sensory processing
• Deaf-blindness: Simultaneous hearing and visual impairments leading to severe communication and developmental needs
• Deafness: Severe hearing impairment affecting linguistic information processing
• Emotional disturbance: Long-term and marked difficulties in learning, interpersonal relationships, behavior, or mood
• Hearing impairment: Impairment in hearing that affects educational performance but doesn't meet the criteria for deafness
• Intellectual disabilities: Below-average general intellectual functioning with deficits in adaptive behavior
• Multiple disabilities: Concomitant impairments causing severe educational needs
• Orthopedic impairment: Severe orthopedic impairment affecting educational performance
• Other health impairment: Chronic or acute health problems affecting alertness and educational performance
• Specific learning disability: Disorders in basic psychological processes affecting language, reading, writing, or math
• Speech or language impairment: Communication disorders adversely affecting educational performance
• Traumatic brain injury: Acquired brain injury causing functional disability or impairment
• Visual impairment including blindness: Vision impairment affecting educational performance, including partial sight or blindness

Analyzing the Special Education Process: A Step-by-Step Guide

Students must undergo a comprehensive process to determine their eligibility for special education services, confirm their specific needs, and ensure they receive appropriate support. Below, we'll cover the step-by-step process, from identifying their needs to reviewing their progress. Understanding these steps is crucial for parents, educators, and others who support students with special needs.

1. Identification and Referral

The first step in the special education process is identifying and referring students who may require special education services. This process often begins with teachers observing students experiencing difficulties in the classroom, such as attention, behavior, or academic performance. 

Initially, teachers may work with students individually and modify instructional strategies to address their needs. However, if these interventions fail to yield positive results, the teacher is obliged to involve the student's parents or guardians in conversations regarding the challenges their child is facing. Additionally, schools must acquire consent from the student's parent or legal guardian before conducting any assessments or providing special education services.

2. Evaluation and Assessment

Evaluating and assessing students' needs to determine their eligibility for special education services involves various evaluations to gather comprehensive information about their abilities, challenges, and requirements. These evaluations are conducted by a team of professionals, which may include educators, psychologists, speech-language pathologists, and other specialists. The types of evaluations typically completed during this process include:

• Speech-only evaluation: Focusing specifically on assessing speech-language abilities and communication skills
• Speech/language evaluation: Assessing both speech and language abilities, including articulation, fluency, comprehension, and expression
• Teacher narrative or observation: Gathering information from teachers regarding the student's academic performance, behavior, and learning needs through written narratives or direct observations in the classroom
• Full study evaluation: Comprehensive assessment covering various aspects of the student's development, including cognitive, academic, behavioral, and social-emotional functioning
• Socio-cultural evaluation: Examining the influence of cultural and social factors on the student's learning and development
• Psychological evaluation: Assessing cognitive abilities, emotional functioning, and psychological factors that may impact the student's educational performance
• Educational evaluation: Focusing on academic skills, learning style, and educational needs to determine the level of academic support required
• Parent narrative: Obtaining information from parents or guardians about their observations, concerns, and experiences related to their child's development and learning
• Medical evaluation: Conducted by medical professionals to assess any physical or medical conditions that may impact the student's educational needs
• Other evaluations, as needed: Additional assessments may be conducted based on the individual needs of the student, such as adaptive behavior assessments or assistive technology evaluations.

3. Eligibility Determination

Determining eligibility for special education services requires a thorough review of the evaluation results and compliance with legal requirements outlined in the IDEA. Once the evaluation process is completed, the school will conduct a comprehensive assessment of the student's strengths, weaknesses, and overall needs. This assessment considers input from parents or guardians, teachers, specialists, and other relevant individuals involved in the student's education.

The eligibility determination hinges on two key questions: whether the student has a disability and whether that disability adversely affects their academic and functional performance to the extent that they require special education services. If both questions are answered affirmatively, the student is officially deemed eligible for special education services.

4. Individualized Education Program (IEP) Development

Once a student is considered eligible for special education services, the IEP development process begins. The IEP team, comprising educators, specialists, parents or guardians, and the student (when appropriate), collaborates to identify the student's academic and functional needs based on the evaluation results. 

In order to meet the needs of the student and make progress, the IEP team sets measurable goals each year. They decide on the services and support the student requires and mention the education professionals responsible for providing them. The team also outlines the frequency and duration of the services and the settings where they will occur, known as placement.

5. Monitoring and Review

Lastly, monitoring student progress and periodic IEP reviews are needed. Regular monitoring helps educators and support staff track the student's academic and functional development, ensuring that the goals outlined in the IEP are being met effectively. 

Through ongoing assessment and observation, educators can identify any challenges or areas where additional support may be required. Periodic reviews of the IEP provide opportunities to assess the effectiveness of the current strategies and make any necessary adjustments.

Essential Skills Needed for Special Education Graduates

Becoming a special education teacher requires a range of skills and abilities to support students with disabilities effectively. These include:

• Ability to communicate well with students, parents, and colleagues
• Patience and compassion 
• Knowledge of specialized instructional strategies
• Adaptability to different situations and student needs
• Collaboration skills
• Familiarity with assistive technology
• Emotional intelligence
• Cultural sensitivity
• Time management skills

Special education and its dedicated educators play an invaluable role in ensuring that every student, regardless of their abilities or challenges, receives the support they need to thrive academically and socially. These teachers embody the spirit of inclusivity, championing diversity and equity in education. Through their efforts, special education fosters a culture of inclusivity where every student is valued and empowered to fulfill their dreams.

What does "special" stand for in education? ( Open this section)

"Special" in education refers to tailored or individualized instruction and support provided to students with disabilities or exceptionalities.

How do you identify children with special needs? ( Open this section)

Children with special needs are identified through a process involving evaluations, assessments, and observations to determine whether they require specialized educational services.

What are the most common special educational needs? ( Open this section)

Some of the most common special educational needs include learning disabilities, speech and language impairments, autism spectrum disorders, and attention-deficit/hyperactivity disorder (ADHD).

By clicking any link on this page you are giving your consent for us to set cookies, Privacy Information .

Mobile Menu Overlay

The White House 1600 Pennsylvania Ave NW Washington, DC 20500

2023 Progress Report on the Implementation of the Federal Science, Technology, Engineering, and Mathematics (STEM) Education Strategic   Plan

2023 Progress Report on the Implementation of the Federal Science, Technology, Engineering, and Mathematics (STEM) Education Strategic Plan can be found here .

Stay Connected

We'll be in touch with the latest information on how President Biden and his administration are working for the American people, as well as ways you can get involved and help our country build back better.

Opt in to send and receive text messages from President Biden.

Numbers, Facts and Trends Shaping Your World

Read our research on:

Full Topic List

Regions & Countries

• Publications
• Our Methods
• Short Reads
• Tools & Resources

Read Our Research On:

About 1 in 5 U.S. teens who’ve heard of ChatGPT have used it for schoolwork

Roughly one-in-five teenagers who have heard of ChatGPT say they have used it to help them do their schoolwork, according to a new Pew Research Center survey of U.S. teens ages 13 to 17. With a majority of teens having heard of ChatGPT, that amounts to 13% of all U.S. teens who have used the generative artificial intelligence (AI) chatbot in their schoolwork.

Teens in higher grade levels are particularly likely to have used the chatbot to help them with schoolwork. About one-quarter of 11th and 12th graders who have heard of ChatGPT say they have done this. This share drops to 17% among 9th and 10th graders and 12% among 7th and 8th graders.

There is no significant difference between teen boys and girls who have used ChatGPT in this way.

The introduction of ChatGPT last year has led to much discussion about its role in schools , especially whether schools should integrate the new technology into the classroom or ban it .

Pew Research Center conducted this analysis to understand American teens’ use and understanding of ChatGPT in the school setting.

The Center conducted an online survey of 1,453 U.S. teens from Sept. 26 to Oct. 23, 2023, via Ipsos. Ipsos recruited the teens via their parents, who were part of its KnowledgePanel . The KnowledgePanel is a probability-based web panel recruited primarily through national, random sampling of residential addresses. The survey was weighted to be representative of U.S. teens ages 13 to 17 who live with their parents by age, gender, race and ethnicity, household income, and other categories.

This research was reviewed and approved by an external institutional review board (IRB), Advarra, an independent committee of experts specializing in helping to protect the rights of research participants.

Here are the  questions used for this analysis , along with responses, and its  methodology .

Teens’ awareness of ChatGPT

Overall, two-thirds of U.S. teens say they have heard of ChatGPT, including 23% who have heard a lot about it. But awareness varies by race and ethnicity, as well as by household income:

• 72% of White teens say they’ve heard at least a little about ChatGPT, compared with 63% of Hispanic teens and 56% of Black teens.
• 75% of teens living in households that make $75,000 or more annually have heard of ChatGPT. Much smaller shares in households with incomes between $30,000 and $74,999 (58%) and less than $30,000 (41%) say the same.

Teens who are more aware of ChatGPT are more likely to use it for schoolwork. Roughly a third of teens who have heard a lot about ChatGPT (36%) have used it for schoolwork, far higher than the 10% among those who have heard a little about it.

When do teens think it’s OK for students to use ChatGPT?

For teens, whether it is – or is not – acceptable for students to use ChatGPT depends on what it is being used for.

There is a fair amount of support for using the chatbot to explore a topic. Roughly seven-in-ten teens who have heard of ChatGPT say it’s acceptable to use when they are researching something new, while 13% say it is not acceptable.

However, there is much less support for using ChatGPT to do the work itself. Just one-in-five teens who have heard of ChatGPT say it’s acceptable to use it to write essays, while 57% say it is not acceptable. And 39% say it’s acceptable to use ChatGPT to solve math problems, while a similar share of teens (36%) say it’s not acceptable.

Some teens are uncertain about whether it’s acceptable to use ChatGPT for these tasks. Between 18% and 24% say they aren’t sure whether these are acceptable use cases for ChatGPT.

Those who have heard a lot about ChatGPT are more likely than those who have only heard a little about it to say it’s acceptable to use the chatbot to research topics, solve math problems and write essays. For instance, 54% of teens who have heard a lot about ChatGPT say it’s acceptable to use it to solve math problems, compared with 32% among those who have heard a little about it.

Note: Here are the  questions used for this analysis , along with responses, and its  methodology .

• Artificial Intelligence
• Technology Adoption
• Teens & Tech

Olivia Sidoti is a research assistant focusing on internet and technology research at Pew Research Center

Jeffrey Gottfried is an associate director focusing on internet and technology research at Pew Research Center

Many Americans think generative AI programs should credit the sources they rely on

Americans’ use of chatgpt is ticking up, but few trust its election information, q&a: how we used large language models to identify guests on popular podcasts, striking findings from 2023, what the data says about americans’ views of artificial intelligence, most popular.

1615 L St. NW, Suite 800 Washington, DC 20036 USA (+1) 202-419-4300 | Main (+1) 202-857-8562 | Fax (+1) 202-419-4372 |  Media Inquiries

Research Topics

• Age & Generations
• Coronavirus (COVID-19)
• Economy & Work
• Family & Relationships
• Gender & LGBTQ
• Immigration & Migration
• International Affairs
• Internet & Technology
• Methodological Research
• News Habits & Media
• Non-U.S. Governments
• Other Topics
• Politics & Policy
• Race & Ethnicity
• Email Newsletters

ABOUT PEW RESEARCH CENTER  Pew Research Center is a nonpartisan fact tank that informs the public about the issues, attitudes and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis and other empirical social science research. Pew Research Center does not take policy positions. It is a subsidiary of  The Pew Charitable Trusts .

Copyright 2024 Pew Research Center

Terms & Conditions

Privacy Policy

Cookie Settings

Reprints, Permissions & Use Policy

• Future Students
• Current Students
• Faculty/Staff

News and Media

• News & Media Home
• Research Stories
• School's In
• In the Media

You are here

How technology is reinventing education.

New advances in technology are upending education, from the recent debut of new artificial intelligence (AI) chatbots like ChatGPT to the growing accessibility of virtual-reality tools that expand the boundaries of the classroom. For educators, at the heart of it all is the hope that every learner gets an equal chance to develop the skills they need to succeed. But that promise is not without its pitfalls.

“Technology is a game-changer for education – it offers the prospect of universal access to high-quality learning experiences, and it creates fundamentally new ways of teaching,” said Dan Schwartz, dean of  Stanford Graduate School of Education  (GSE), who is also a professor of educational technology at the GSE and faculty director of the  Stanford Accelerator for Learning . “But there are a lot of ways we teach that aren’t great, and a big fear with AI in particular is that we just get more efficient at teaching badly. This is a moment to pay attention, to do things differently.”

For K-12 schools, this year also marks the end of the Elementary and Secondary School Emergency Relief (ESSER) funding program, which has provided pandemic recovery funds that many districts used to invest in educational software and systems. With these funds running out in September 2024, schools are trying to determine their best use of technology as they face the prospect of diminishing resources.

Here, Schwartz and other Stanford education scholars weigh in on some of the technology trends taking center stage in the classroom this year.

AI in the classroom

In 2023, the big story in technology and education was generative AI, following the introduction of ChatGPT and other chatbots that produce text seemingly written by a human in response to a question or prompt. Educators immediately  worried  that students would use the chatbot to cheat by trying to pass its writing off as their own. As schools move to adopt policies around students’ use of the tool, many are also beginning to explore potential opportunities – for example, to generate reading assignments or  coach  students during the writing process.

AI can also help automate tasks like grading and lesson planning, freeing teachers to do the human work that drew them into the profession in the first place, said Victor Lee, an associate professor at the GSE and faculty lead for the  AI + Education initiative  at the Stanford Accelerator for Learning. “I’m heartened to see some movement toward creating AI tools that make teachers’ lives better – not to replace them, but to give them the time to do the work that only teachers are able to do,” he said. “I hope to see more on that front.”

He also emphasized the need to teach students now to begin questioning and critiquing the development and use of AI. “AI is not going away,” said Lee, who is also director of  CRAFT  (Classroom-Ready Resources about AI for Teaching), which provides free resources to help teach AI literacy to high school students across subject areas. “We need to teach students how to understand and think critically about this technology.”

Immersive environments

The use of immersive technologies like augmented reality, virtual reality, and mixed reality is also expected to surge in the classroom, especially as new high-profile devices integrating these realities hit the marketplace in 2024.

The educational possibilities now go beyond putting on a headset and experiencing life in a distant location. With new technologies, students can create their own local interactive 360-degree scenarios, using just a cell phone or inexpensive camera and simple online tools.

“This is an area that’s really going to explode over the next couple of years,” said Kristen Pilner Blair, director of research for the  Digital Learning initiative  at the Stanford Accelerator for Learning, which runs a program exploring the use of  virtual field trips  to promote learning. “Students can learn about the effects of climate change, say, by virtually experiencing the impact on a particular environment. But they can also become creators, documenting and sharing immersive media that shows the effects where they live.”

Integrating AI into virtual simulations could also soon take the experience to another level, Schwartz said. “If your VR experience brings me to a redwood tree, you could have a window pop up that allows me to ask questions about the tree, and AI can deliver the answers.”

Gamification

Another trend expected to intensify this year is the gamification of learning activities, often featuring dynamic videos with interactive elements to engage and hold students’ attention.

“Gamification is a good motivator, because one key aspect is reward, which is very powerful,” said Schwartz. The downside? Rewards are specific to the activity at hand, which may not extend to learning more generally. “If I get rewarded for doing math in a space-age video game, it doesn’t mean I’m going to be motivated to do math anywhere else.”

Gamification sometimes tries to make “chocolate-covered broccoli,” Schwartz said, by adding art and rewards to make speeded response tasks involving single-answer, factual questions more fun. He hopes to see more creative play patterns that give students points for rethinking an approach or adapting their strategy, rather than only rewarding them for quickly producing a correct response.

Data-gathering and analysis

The growing use of technology in schools is producing massive amounts of data on students’ activities in the classroom and online. “We’re now able to capture moment-to-moment data, every keystroke a kid makes,” said Schwartz – data that can reveal areas of struggle and different learning opportunities, from solving a math problem to approaching a writing assignment.

But outside of research settings, he said, that type of granular data – now owned by tech companies – is more likely used to refine the design of the software than to provide teachers with actionable information.

The promise of personalized learning is being able to generate content aligned with students’ interests and skill levels, and making lessons more accessible for multilingual learners and students with disabilities. Realizing that promise requires that educators can make sense of the data that’s being collected, said Schwartz – and while advances in AI are making it easier to identify patterns and findings, the data also needs to be in a system and form educators can access and analyze for decision-making. Developing a usable infrastructure for that data, Schwartz said, is an important next step.

With the accumulation of student data comes privacy concerns: How is the data being collected? Are there regulations or guidelines around its use in decision-making? What steps are being taken to prevent unauthorized access? In 2023 K-12 schools experienced a rise in cyberattacks, underscoring the need to implement strong systems to safeguard student data.

Technology is “requiring people to check their assumptions about education,” said Schwartz, noting that AI in particular is very efficient at replicating biases and automating the way things have been done in the past, including poor models of instruction. “But it’s also opening up new possibilities for students producing material, and for being able to identify children who are not average so we can customize toward them. It’s an opportunity to think of entirely new ways of teaching – this is the path I hope to see.”

More Stories

⟵ Go to all Research Stories

Get the Educator

Subscribe to our monthly newsletter.

Stanford Graduate School of Education

482 Galvez Mall Stanford, CA 94305-3096 Tel: (650) 723-2109

• Contact Admissions
• GSE Leadership
• Site Feedback
• Web Accessibility
• Career Resources
• Faculty Open Positions
• Explore Courses
• Academic Calendar
• Office of the Registrar
• Cubberley Library
• StanfordWho
• StanfordYou

Improving lives through learning

• Stanford Home
• Maps & Directions
• Search Stanford
• Emergency Info
• Terms of Use
• Non-Discrimination
• Accessibility

© Stanford University , Stanford , California 94305 .

University Information Technology (UIT)

Main navigation, uit leadership spotlight: reza sarijlou, manager, uss partner consulting services.

Reza Sarijlou, manager for USS Partner Consulting Services

Where are you from originally?

I was born in Tehran, Iran, but I grew up in Sandy, Utah. While I’ve had the opportunity to travel to various states and countries, Utah has always been my home. I’m particularly drawn to Utah because of its stunning natural landscapes, which align perfectly with my love for the outdoors. Whether it’s skiing in the mountains or simply immersing myself in nature, Utah offers the ideal setting for my interests.

What post-secondary degrees or certifications do you have, in what subjects, and from which schools?

I embarked on my academic journey with the intention of pursuing a career in medicine. However, a memorable incident during my anatomy lab, in which I passed out while working with a cadaver, made me reconsider my path. This experience led me to explore computer science courses, which I discovered I had a natural aptitude for. As I delved deeper into the program, my fascination with electronics emerged, prompting me to pursue coursework in that field. Eventually, I found my true passion lay in computer engineering. Amidst this academic exploration, my affinity for mathematics, particularly applied mathematics, became evident. Prior to this, I was drawn to philosophical inquiries but found myself continuously seeking deeper answers.

Ultimately, I earned a Bachelor of Science in mathematics from the University of Utah, complemented by a Bachelor of Science in computer science from Weber State University. I chose Weber State due to its more practical, less theoretical approach to computer science at the time.

Additionally, I completed a two-year manager training program with the State of Utah during my employment there.

Can you describe the path you took to IT leadership?

I began my career journey at the University of Utah about a decade ago as a service architect for the Kuali project . It was an incredibly engaging and rewarding experience, especially being part of Tom Coppeto’s team. Following the conclusion of the Kuali project, I transitioned to the University Support Services (USS) Engineering division under the leadership of Val Olds and Jason Moeller . There, I spearheaded the establishment of a web team dedicated to crafting software solutions tailored for faculty, finance, and research areas.

My role evolved over time, and I was appointed as the inaugural principal software engineer for USS . About a year ago, recognizing the growing demand for handling non-PeopleSoft-related web applications, including those beyond the University of Utah’s scope and extending to Utah System of Higher Education (USHE) web applications, among others, I was entrusted with a new leadership role. I assumed the position of IT manager for the newly formed Partner Consulting Services (PCS) group, dedicated to providing expert guidance and support in navigating diverse technological landscapes.

What led you to the University of Utah?

My connection with the University of Utah traces back to my days as a student, when I worked as a math tutor. I’ve always had a deep appreciation for the campus environment and enjoyed contributing to higher education. When I came across an opening for a services architect role at the university, I saw it as an opportunity to transition from my position for the state. Additionally, I’ve long desired to work in software development within a meaningful sector, such as higher education. Joining the University of Utah allowed me to merge my passion for technology with my dedication to contributing to the academic community.

How would you describe your leadership style and/or philosophy?

Recognition and appreciation: Acknowledge and appreciate their hard work and achievements publicly. Provide specific and constructive feedback to highlight their contributions.

Clear communication: Clearly communicate goals, expectations, and the team’s vision. Foster open communication channels to address concerns and ideas.

Professional development: Offer opportunities for skill development and training. Support career growth by discussing career paths and aspirations.

Empowerment and autonomy: Trust your team members with responsibilities and decision-making. Encourage autonomy, allowing them to take ownership of their tasks.

Team building: Organize team-building activities to strengthen relationships. Foster a collaborative and inclusive team culture.

Flexible work environment: Provide flexibility when possible to accommodate personal needs. Show understanding and support during challenging times.

Goal setting: Collaboratively set clear and achievable goals. Break down larger goals into smaller milestones for a sense of accomplishment.

Lead by example: Demonstrate a strong work ethic and commitment to the team’s goals. Model the behavior and attitude you expect from your team.

Encourage creativity: Create an environment that encourages innovative thinking. Recognize and celebrate creative solutions and ideas.

Regular check-ins: Conduct regular one-on-one meetings to discuss progress and concerns. Show genuine interest in their well-being and career development.

Promote work-life balance: Encourage a healthy work-life balance to prevent burnout. Be mindful of workload and provide support during busy periods.

What do you find most challenging about your job?

The most challenging aspect of my job is carving out time to pursue the exciting, cool technology that I want to poke at. 

What are some of your hobbies?

I frequently dedicate my evenings to engaging in one-off projects that capture my interest. These projects often involve exploring GitHub repositories and delving into learning new tools or programming languages. Recently, I’ve been particularly drawn to and thoroughly enjoying mastering Golang. Currently, I’m heavily invested in a new tech stack that I’ve been experimenting with during my free time. This stack primarily revolves around utilizing PostgreSQL and Golang for backend services, complemented by React on the front end, with Next.js for enhanced functionality.

Is there a fun fact about yourself that you’d like to share?

I’ve met Muhammad Ali.

Is there anything else that you think our readers would like to know about you?

I like working on cool tech with cool people. That has always been a lot of fun.

Our monthly newsletter includes news from UIT and other campus/ University of Utah Health IT organizations, features about UIT employees, IT governance news, and various announcements and updates.

• Digital Learning Technologies
• Employee Feature
• IT Governance
• IT Leadership Spotlight
• IT Security News
• IT Spotlight
• Meet Your Colleagues
• Network News

Featured Posts

• Employee Feature: Earl Lewis enjoys the low maintenance, do-it-yurtself life
• DCIO events feature waffles, Pi Day pizza and games, photo contest
• IT governance roundup
• Kudos & Congratulations