Impact of Influencer Credibility and Content on the Influencer–Follower Relationships in India

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  • Adithya Suresh 7 ,
  • Akhilraj Rajan 7 &
  • Deepak Gupta 7  

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 195))

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Social media platforms have gained an edge over main stream media today. With the advent of the social media age, we see the rise of new marketing styles and influencer marketing tops the list. Our study aims to identify the impact of credibility and content factors of social media influencers on the relationship that they have established with their followers; and how these relationship factors in turn affect the behavioral response of the followers. There has been relatively little research done in India in this context. As the number of influencers across social media platforms keep increasing and influencer marketing has become a more mainstream form of marketing this study becomes very relevant so as to identify the dynamics of the relationship between the influencer and followers. An online survey of 224 followers of social media influencers was conducted from Tier 1 and Tier 2 cities across India. The data was analyzed in Stata using partial least squares path (PLS SEM) modeling. The results identify trustworthiness to be the most important credibility factor for the influencer. Commitment was found to be the most important relationship factor followed by control mutuality and satisfaction. This study has many practical implications in today’s influencer marketing.

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Adithya Suresh, Akhilraj Rajan & Deepak Gupta

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Thinagaran Perumal

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Suresh, A., Rajan, A., Gupta, D. (2021). Impact of Influencer Credibility and Content on the Influencer–Follower Relationships in India. In: Senjyu, T., Mahalle, P.N., Perumal, T., Joshi, A. (eds) Information and Communication Technology for Intelligent Systems. ICTIS 2020. Smart Innovation, Systems and Technologies, vol 195. Springer, Singapore. https://doi.org/10.1007/978-981-15-7078-0_74

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The effect of influencer marketing on young indian adults

Profile image of Bhartendu Prakash

Marketing as a field has increased exponentially over the past few years. With social media growth, various businesses and organizations have started looking out for new ways to promote their product or services. Influencer marketing seems to be the latest trend in advertising. Influencers are ordinary individuals who have amassed large followings by demonstrating expertise in various niches on social media sites. This research paper aims to examine the attitude and awareness of young Indian adults between the ages of 18 to 25 regarding influencer marketing. Through that, to find out the influence influencers have on the purchasing decisions among the target group. We used a quantitative research method in this study and researched it with the help of an internet questionnaire. We aim to find out 1) How aware is the target group about influencer marketing 2) How does the target group perceive influencer marketing on social media and how it affects their buying decision 3) What are the various buying factors involved when taking suggestions from an influencer. The study's findings reveal that the target group is aware of influencer marketing, and they find it useful while making a product buying decision. It also increases the awareness of a product among the consumers. Trust and credibility are important factors while making the purchase based on the recommendation of the Influencer. It can be reasoned that influencer marketing plays an essential role among the target audience. Successful influencer marketing involves identifying the correct type of Influencer who has built a good reputation in a particular niche, and has excellent engagements with the audience. Keywords: influencer marketing, social media, young Indian adults

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The present research addresses the issue of source credibility of social media influencers from the perspective of users. Social media influencers are defined as online personalities with a large number of followers, across one or several social media platforms. They have a complex role, being content creators, online opinion leaders, and even entrepreneurs. Influencer marketing is becoming a more and more relevant component of current advertising campaigns worldwide. A consistent body of literature has underlined the importance of source credibility for the effectiveness of advertising. Recent researches on Source Credibility Theory (Teng et al, 2014; Djafarova & Rushworth, 2016; Munnukka et al 2016; Lou &Yuan, 2018) have stressed the influence of trustworthiness, expertise, similarity and attractiveness as elements of source credibility on perceived trust in influencer marketing. In order to gain better insights, we chose to conduct qualitative research that can allow us an in-depth perspective on the phenomenon of source credibility in influencer marketing. We carried out four group discussions in Germany and five in Romania. We explored the differences and similarities regarding the users' perception of the perceived credibility of social media influencers.

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IZEA

The Power and Potential of Influencer Marketing in India

An Indian musician plays a guitar and a microphone

Influencer marketing isn’t just an American marketing tactic, it’s growing in other parts of the world, too, like India. Research shows that 70% of Indians believe influencers impact them , which signals just how imperative this type of marketing could be for companies that target Indian consumers. To help, we’ll explore the power and potential of influencer marketing in this South Asian country.

Who are the top digital influencers in India?

With thousands of India-based influencers, narrowing the field to a handful of creators is hard. However, some influencers have carved out a niche on social media and have years of experience connecting with followers and brands. Here’s a quick look at five of the top influencers in India: 

  • Bhuvan Bam : Comedian
  • Masoom Minawala Mehta : Entrepreneur
  • Juhi Godambe Jain : Fashion influencer
  • Orhan Awatramani : Travel influencer
  • Mumbiker Nikhil : Lifestyle vlogger

The benefits of influencer marketing in India

Influencer marketing gives brands and creators a chance to connect with real people. Influencers work hard to build a community that genuinely wants to engage with their niche content. Brands can leverage this relationship by collaborating with an influencer to promote a product or service authentically. 

Additional benefits of influencer marketing in India include: 

Increased brand awareness

Influencer marketing is often used to drive brand awareness. With the help of an influencer touting your product, you introduce your brand to a fresh group of potential customers. Each follower’s interaction with the content makes them more aware of your product and how it can fit into their daily life. If you represent a global brand or one expanding to India, influencer marketing can help you gain name recognition in new-to-your-brand areas.

Targeted audience reach

Influencer selection is important. Your brand must pick a creator who shares the same target audience. Why? You want your product in front of people who are not only interested in it but are most likely to buy it. 

Improved brand trust and credibility

Followers trust influencers, and as a result, they trust the brands that influencers work with. Our Trust in Influencer Marketing report found that half of respondents have made a purchase after seeing a product used by an influencer. 

When a follower sees their favorite influencer endorse a product, they take note. Followers engage with influencers organically, so when an influencer promotes a product, it doesn’t feel like a sales pitch. It feels more like a trusted recommendation from a friend. 

Why is influencer marketing effective in India?

Influencer marketing is quickly taking root in India. While several factors are driving this marketing technique, here’s a look at some of the biggest reasons influencer marketing works in India: 

  • Smartphone adoption and internet penetration continue to grow, giving more people access to influencer content. 
  • The younger generation sees social media as an integral part of their daily life, allowing brands to connect with young consumers on channels they already use. 
  • Indian consumers are swayed by trust and authenticity, two things that influencer marketing excels at. 

Challenges of influencer marketing in India

While influencer marketing is growing and offering vast marketing potential for brands, it’s not without its challenges. If you’re interested in collaborating with an Indian influencer, you may face these difficulties:

Cultural and language barriers

India is a diverse country with various cultures, languages and religions. Your brand might have trouble communicating with an influencer (and need a translator) or be unaware of cultural norms. 

Finding the right influencer 

Finding influencers can be a challenge, even more so if you’re unfamiliar with the marketing landscape in India. Searching for an “Indian fashion influencer” might point you in the right direction, but you must refine your search. If you have local teams or office in India to help, you can rely on an influencer marketing platform or team with access to creators in India. They can filter your results by geographical area, industry niche, follower count, and engagement rate. 

Balancing authenticity and brand messaging

When you collaborate with an influencer, you want to ensure your brand’s message and tone come through, but you also want it to have an authentic feel. As a brand, you’ll offer guidance to influencers but ultimately give them creative reins, an act that’s tough for many brands. 

Understanding local advertising laws

In August 2023, India’s Department of Consumer Affairs issued guidelines for health and wellness influencers. In a press release, the agency stated that certified medical practitioners and health and fitness experts holding certifications from recognized institutions “when sharing information, promoting products or services or making any health-related claims must disclose that they are certified health/fitness expert and medical practitioner.” 

It also added that “Celebrities, influencers and virtual influencers presenting themselves as health experts or medical practitioners, when sharing information, promoting products or services or making any health-related claims, must provide clear disclaimer.”

Best practices for successful influencer marketing in India

Choosing the right influencer.

Searching for influencers by reviewing social media profiles is a time-consuming and tedious task. Instead, consider using the best influencer marketing platform or team with reach in India. While there are many to choose from, IZEA has a global reach and experience working in this market. 

Start your search on IZEA’a Marketplace , where you can look for and vet creators from India. If you’d prefer, you can also post an ad, known as a Casting Call , asking for Indian influencers to pitch ideas to you. 

Establish authentic partnerships

Plan to work with influencers who align with your brand’s mission, values and audience. The influencer you work with becomes an extension of your brand, so he or she should be someone who’s a natural fit. 

Research social media channels first

Before you plan a campaign on a specific platform, make sure it exists in India. TikTok, for example, is banned in India . 

Furthermore, what’s popular in the U.S. might not be popular in India. Statistics show that Facebook and Instagram are the most popular channels there, which is important to know as you plan a campaign. 

Partner with IZEA

As mentioned, influencer marketing in India is growing, but there are challenges, especially for companies based outside the country. If your brand wants to break into this market, you could search for an influencer marketing agency in India to help, or you could turn to IZEA. Our global database of influencers and a multi-tiered suite of tools give your brand the chance to customize support and a campaign. For help managing a campaign from concept to completion, contact IZEA Managed Services .

Influencers:

Looking to partner with industry-leading brands?  Create your free profile today. 

The world’s biggest brands trust IZEA’s  influencer marketing software  and  managed solutions . Find out  which solution  is right for you.

 THE CREATOR MARKETPLACE® 

Find your next great collab.

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  1. Influencer Marketing: An Exploratory Study to Identify Antecedents of

    With the growing popularity of influencers in India and little academic research undertaken in the Indian context, the authors decided to study the influencer marketing landscape especially from the point of view of millennials (individuals born between 1982 and 2004—Howe & Strauss, 2000) of this emerging economy.

  2. (PDF) Influencer Marketing Effectiveness

    In fluencer Marketing Effectiveness. Fine F. Leung , Flora F. Gu , Yiwei Li, Jonathan Z. Zhang, and Robert W. Palmatier. Abstract. In fluencer marketing initiatives require firms to select and ...

  3. (PDF) Influencer Marketing

    Industry reports have indicated an increase in the use of influencer agencies. The influencer marketing agency Linqia (2019) reported that 86% of brand marketers used influencer marketing in their ...

  4. (PDF) Influencer Marketing: An Exploratory Study to Identify

    influencers in India and little academic research undertaken in the Indian context, the authors decided to study the influencer marketing landscape especially from the point of view of millennials ...

  5. Social media influencer marketing: foundations, trends, and ways

    3.2 Journals. The second research question (RQ2) deals with the outlets that publish social media influencer marketing research and the source type chosen according to the recommendation of Paul et al. [] is journals on the basis of academic quality and rigor.In total, the 214 articles in the review corpus were published in 87 journal titles indexed in ABDC, CABS, and WOS.

  6. PDF Influencer Marketing: a Study to Identify Extent of Effectiveness in

    Influencer marketing's market grew from $1.7 billion in 2016 to $9.7 billion in 2020. In 2021, it soared to $13.8 billion, indicating. a steady growth. This year, the market is projected to expand to a whopping $16.4 billion industry (Santora, 2022). In 2021 social media influencers market reached to ₹ 900 crores in India; grow to ₹2,200 ...

  7. Antecedents and Effects of Influencer Marketing Strategies: A

    Based on a systematic assessment of more than 20 years of social media Influencer marketing research, the current study identifies and reviews the major themes present in the influencer marketing literature. ... India (6.5%), China (5.7%), France (4.7%) and the United Kingdom (4.41%) accounted for the top 5 countries for the influencer ...

  8. PDF India Influencer Marketing Report

    influencer marketing Source: GroupM India, 2021 Note for editors: While defining the industry size for influencer marketing, we have considered only the talent and production cost and not the media deployment cost for the same; neither does it account for any celebrity brand endorsement deal. 20% 25% 10% 15% 5% 5% 5% 5% 5% 5%

  9. Effect of Social Media Influencer Marketing on Consumers' Purchase

    This research paper is an attempt to identify the effect of various attributes of social media influencers on their credibility and eventually on purchase intention of consumers in Delhi NCR, India. An online questionnaire was used to collect data through Google Forms and the size of the sample was 76.

  10. Influencer Marketing: A New Trend by Jignesh Vidani :: SSRN

    J.N.Vidani (2019), Influencer Marketing: A New Trend, Compendium of Research Papers of National Conference on Multidisciplinary in Social science and Management Studies, ISBN 9788192742366, Volume 6, Issue 1, p344-353 ... This study is to explore concept of influencer marketing, growth of it in India, its increasing importance and scope. ...

  11. Influencer Marketing: An Business Perspectives and Research Exploratory

    From a meager 1,000 influencers across India at one point of time, Instagram now has over 6 million influencers on its platform; while around 44 million influencers exist worldwide (Economic Times, 24 May 2018). With the growing popularity of influencers in India and little academic research undertaken in the Indian context, the authors decided to

  12. The effectiveness of influencer marketing on social media for home

    Abstract. In India, the mobile phone revolution has changed several aspects of life, especially the business of advertising and marketing. Influencer marketing on social media using endorsements ...

  13. PDF A Study of Impact of Influencer Marketing On Buying Behaviour of ...

    International Journal of Science and Research (IJSR) ISSN: 2319-7064 SJIF (2020): 7.803 Volume 10 Issue 11, November 2021 ... India angle toward Influencer Marketing Kumar, Singh, and Gupta (2018), For the millennials, the ... many papers posted on influencer advertising but full-size studies have now no longer been done.

  14. PDF State of influencer marketing in India

    India's influencer marketing industry is estimated to reach INR3,375 crore by 2026, at a CAGR of 18%. As 50% of the time spent on mobile phones is on social media platforms, marketers need consider influencer marketing as part of their overall communication strategy. CAGR of. 18%. Influencer marketing was part of three in four brand ...

  15. Impact of Influencer Credibility and Content on the Influencer-Follower

    Influencer marketing is the next big thing in marketing. Compared to the traditional style of celebrity based endorsements, influencer marketing is where companies take the help of influencers on social media platforms such as Facebook, Instagram, YouTube etc., who have a good follower base and can endorse the company's products in a much more efficient manner [] and at a much lesser cost ...

  16. PDF A Study on Impact of Social Media Influencers' Endorsements on The

    advertised by almost all influencers on various platforms. This research paper aims to connect all these factors together with the help of primary and secondary data. The objective is to analyze the link between the average consumer's trust in influencers and the resulting consumer behaviour of the youth of Pune in the age group of 15-25.

  17. Influencer marketing in India

    Leading brands for influencer marketing in India as of March 2023, by sponsored posts Premium Statistic Preferred platform for social media influencer collaboration India 2022

  18. The effect of influencer marketing on young indian adults

    Effect of Influencer Marketing On Young Indian Adults Bhartendu Prakash Delhi University Bachelors Of Management Studies Dr. Vibash Kumar, Dr. Parul Yadav Certificate of Originality This is to certify that this research paper submitted by Mr. Bhartendu Prakash (3rd year student of Bachelor of Management Studies, Ramanujan College, University of ...

  19. Social Media Influencer Marketing: a Systematic Literature Review

    Social media influencers are considered a type of endorser who influence and shape. up audience attitudes through blogs, tweets, posts, and the use of other social media. platforms such as ...

  20. The Power and Potential of Influencer Marketing in India

    Influencer marketing isn't just an American marketing tactic, it's growing in other parts of the world, too, like India. Research shows that 70% of Indians believe influencers impact them, which signals just how imperative this type of marketing could be for companies that target Indian consumers.To help, we'll explore the power and potential of influencer marketing in this South Asian ...

  21. India: influencer marketing industry value 2026

    Value of influencer marketing industry in India from 2021 to 2022, with projections until 2026 (in billion Indian rupees) [Graph], exchange4media, & GroupM, December 5, 2022. [Online].

  22. Indian Influencer Market To Cross $400 Million In 2026

    The influencer marketing industry in India is expected to reach $289 million in 2024 and may cross $405 million in 2026, a new survey report by Ernst and Young has revealed. Titled The State of ...

  23. (PDF) Effect of Social Media Influencer Marketing on Consumers

    This research paper is an attempt to identify the effect of various attributes of social media influencers on their credibility and eventually on purchase intention of consumers in Delhi NCR, India.

  24. India: purposes of influencer marketing 2023

    Apr 19, 2024. According to a survey on influencer marketing across India in 2023, over 60 percent of the respondents stated that the main purpose of influencer marketing was to raise brand ...

  25. (PDF) The Effect of Influencer Marketing on Consumers ...

    The mediating role played by brand admiration and brand attitude between influencer marketing and online purchase intentions are tested. ... most significant online consumer cohort in the Indian ...