The Debt Collection Lab produces original research papers and briefs studying the impact of debt collection lawsuits on consumers and the courts. Research Our work explores court processes and evaluates state reforms to help level the legal playing field for unrepresented consumer borrowers and tells the stories of individuals and communities ...
Improving debt collection via contact center information: A predictive
Research on debt collection analytics focuses mostly on RQ1, ... Some previous studies considered contact center data for improving debt collection. One example is the paper by Kim and Kang [16] that proposed a system to assign debtors to agents of a contact center in an efficient and fair manner. They developed a machine learning-based late ...
Debt collection agencies and the supply of consumer credit
While third-party debt collection affects a substantial number of borrowers, there is relatively little research on this topic. Hunt (2007) gives an overview of the debt collection industry and provides details about its institutional structure and regulatory environment. Hynes (2008) examines the process of debt collection in state courts and finds that debt collection litigation is pervasive ...
Success factors and barriers to the effective debt collection process
RESEARCH PAPERS OF WROCŁA W UNIVERSITY OF ECONOMICS nr 515 ... 2009, Dynamics of payment terms and results of debt collection in Latvia, Ekonomikair vadyba: aktualijos ir perspektyvos, vol. 1 (14 ...
PDF Access to Credit and Financial Health: Evaluating the Impact of Debt
2 Debt Collection 2.1 Background When debtors fail to make one or more payments, creditors have the option of using debt collection in an attempt to recover all or part of what is owed to them. Debt collection is a sizable industry with over 6,000 rms in operation in the United States and is evaluated by ACA international at 13.7 billion dollars.
The Debt Collection Market and Selected Policy Issues
Appropriate regulation of the debt collection market has been a focus of congressional attention in the 117th Congress. Ongoing concerns about debt collection include communication frequency; time-barred and obsolete debt; validation issues; medical debt and credit reporting; and federal, state, and local government debt.
Forecasting Recoveries in Debt Collection: Debt Collectors and
Abstract. Recent theoretical work suggests that debt collection agencies play an important role in gathering and processing debtor information. We study a comprehensive data set with information ...
Debt collection agencies and the supply of consumer credit
This paper examines contract enforcement in consumer credit markets by studying the role of third-party debt collectors. It finds that stricter third-party debt collection laws reduce the number of third-party debt collectors and decrease recovery rates on delinquent credit card loans. This, in turn, leads to a modest reduction in the number of ...
Modeling the Revolving Revolution: The Debt Collection Channel
in a growing body of research in consumer finance. Our paper contributes to this research agenda by highlighting a novel channel of technological progress in con-sumer credit markets: the use of IT in the collection of delinquent consumer debt. We argue that the widespread adoption of IT by the debt collection industry in the
(PDF) Improving debt collection processes using rule-based decision
In the paper, an early debt collection system composed of three different Fuzzy Inference Systems (FIS), one for credit debts, one for credit card debts, and one for invoices, is developed.
PDF The Economics of Debt Collection: Enforcement of Consumer Credit Contracts
Between 1987 and 2012, the eight- rm concentration ratio in the debt collection industry increased from 17.2 percent to 22.5 percent. At the same time, the share of industry employment attributable to very small rms (fewer than nine employees) decreased from 20.2 percent in 1987 to 6.0 percent in 2012.
Study of Third-Party Debt Collection Operations
The study consisted of a written survey that was sent to debt collection firms, telephone interviews with a subset of the respondents to the survey, and telephone interviews with vendors. The Bureau asked questions about employees, type of debt collected, clients, vendors, software, policies and procedures for consumer interaction, disputes ...
The Law and Economics of Consumer Debt Collection and Its Regulation
A new paper for the Mercatus Center at George Mason University reviews the law and economics of consumer debt collection and its regulation and concludes that the CFPB should consider all the potential consequences of new regulation—both intended and unintended—to ensure that it will benefit consumers. Before imposing new regulations, the ...
[2303.05380] Preferences and Attitudes towards Debt Collection: A Cross
Preliminary research indicated that an increasing number of young adults end up in debt collection. Yet, debt collection agencies (DCAs) are still lacking knowledge on how to approach these consumers. A large-scale mixed-methods survey of consumers in Germany (N = 996) was conducted to investigate preference shifts from traditional to digital payment, and communication channels; and attitude ...
Debt Collection: Working Towards a Fairer Consumer Credit Market: A
This report sets out the results of research by Victoria University of Wellington on certain key issues around debt collection in the context of lending under consumer credit contracts in New Zealand, as at date of writing (August 2019). ... Victoria University of Wellington Legal Research Paper No. 5/2021, Available at SSRN: https://ssrn.com ...
The Law and Economics of Consumer Debt Collection and Its Regulation
This article reviews the law and economics of consumer debt collection and its regulation, a topic that has taken on added urgency in light of the announcement by the Consumer Financial Protection Bureau that it is considering new regulations on the subject. ... George Mason Legal Studies Research Paper No. LS 15-17, George Mason Law ...
Debt Collection Prevention Management Of Receivables/Debts In A Company
This paper presents the receivables/debts management system known as Debt Collection Prevention, which is understood as a method of achieving the above mentioned goals. With the help of analysis and differentiation, the author argues…. Expand. No Paper Link Available. Save to Library.
PDF Debt Collection Strategies and Financial Sustainability of ...
Findings from this study indicated that stringent collection policy influence loan repayment performance as compared to lenient collection policy. The research concluded that credit collection policy has a positive impact on loan repayment. Jarvis et al (1996) posited that different institutions have different credit collection mechanism.
The High Price of Debt: Household financial debt and its impact on
The most recent wave of data collection (Wave IV) took place in 2007/2008 when the cohort was 24 - 32 years old, and included 15,701 of the original respondents. ... which may be important to the way in which debt impacts health. Future research should aim to better tease apart the effect of having debt from the perception of being in debt ...
Debt: The Good. The Bad. The Ugly
Given the prominence of higher debt across advanced, emerging, frontier markets as well as in low-income countries—even before the pandemic—the conference focused on "Debt: The Good. The Bad. The Ugly" and brought together researchers and policymakers to discuss innovative research in this area and facilitate the exchange of views.
Medical Debt in Collection Estimated at $140 Billion
The sample, about 10% of the total, consisted of nearly 33 million people, with an average medical debt of $429 in June 2020, down from a high of $827 in 2010 following the Great Recession. From that, they extrapolated total medical debt in collection at $140 billion, the largest source of debt in collection, and larger than debt in collection ...
Unlike Medical Spending, Medical Bills In Collections Decrease With
In 2016 roughly 16 percent of consumers' credit reports included medical debt (which we define as unpaid medical bills in collections), with more than $81 billion owed. 1 However, existing ...
Correction: Impact of sampling and data collection methods on maternity
Correction: Impact of sampling and data collection methods on maternity survey response: a randomised controlled trial of paper and push‑to‑web surveys and a concurrent social media survey. Siân Harrison 1, Fiona Alderdice 1 & Maria A. Quigley 1 BMC Medical Research Methodology volume 24, Article number: 100 (2024) Cite this article
A Systematic Review of the Field of Debt Financing
An Open Access Journal Available Online. A Systematic Review of the Field of Debt Financing. Omoshagba T.P & Zubairu U. M. Department of Entrepreneurship and Business Studies, Federal University ...
COMMENTS
The Debt Collection Lab produces original research papers and briefs studying the impact of debt collection lawsuits on consumers and the courts. Research Our work explores court processes and evaluates state reforms to help level the legal playing field for unrepresented consumer borrowers and tells the stories of individuals and communities ...
Research on debt collection analytics focuses mostly on RQ1, ... Some previous studies considered contact center data for improving debt collection. One example is the paper by Kim and Kang [16] that proposed a system to assign debtors to agents of a contact center in an efficient and fair manner. They developed a machine learning-based late ...
While third-party debt collection affects a substantial number of borrowers, there is relatively little research on this topic. Hunt (2007) gives an overview of the debt collection industry and provides details about its institutional structure and regulatory environment. Hynes (2008) examines the process of debt collection in state courts and finds that debt collection litigation is pervasive ...
RESEARCH PAPERS OF WROCŁA W UNIVERSITY OF ECONOMICS nr 515 ... 2009, Dynamics of payment terms and results of debt collection in Latvia, Ekonomikair vadyba: aktualijos ir perspektyvos, vol. 1 (14 ...
2 Debt Collection 2.1 Background When debtors fail to make one or more payments, creditors have the option of using debt collection in an attempt to recover all or part of what is owed to them. Debt collection is a sizable industry with over 6,000 rms in operation in the United States and is evaluated by ACA international at 13.7 billion dollars.
Appropriate regulation of the debt collection market has been a focus of congressional attention in the 117th Congress. Ongoing concerns about debt collection include communication frequency; time-barred and obsolete debt; validation issues; medical debt and credit reporting; and federal, state, and local government debt.
Abstract. Recent theoretical work suggests that debt collection agencies play an important role in gathering and processing debtor information. We study a comprehensive data set with information ...
This paper examines contract enforcement in consumer credit markets by studying the role of third-party debt collectors. It finds that stricter third-party debt collection laws reduce the number of third-party debt collectors and decrease recovery rates on delinquent credit card loans. This, in turn, leads to a modest reduction in the number of ...
in a growing body of research in consumer finance. Our paper contributes to this research agenda by highlighting a novel channel of technological progress in con-sumer credit markets: the use of IT in the collection of delinquent consumer debt. We argue that the widespread adoption of IT by the debt collection industry in the
In the paper, an early debt collection system composed of three different Fuzzy Inference Systems (FIS), one for credit debts, one for credit card debts, and one for invoices, is developed.
Between 1987 and 2012, the eight- rm concentration ratio in the debt collection industry increased from 17.2 percent to 22.5 percent. At the same time, the share of industry employment attributable to very small rms (fewer than nine employees) decreased from 20.2 percent in 1987 to 6.0 percent in 2012.
The study consisted of a written survey that was sent to debt collection firms, telephone interviews with a subset of the respondents to the survey, and telephone interviews with vendors. The Bureau asked questions about employees, type of debt collected, clients, vendors, software, policies and procedures for consumer interaction, disputes ...
A new paper for the Mercatus Center at George Mason University reviews the law and economics of consumer debt collection and its regulation and concludes that the CFPB should consider all the potential consequences of new regulation—both intended and unintended—to ensure that it will benefit consumers. Before imposing new regulations, the ...
Preliminary research indicated that an increasing number of young adults end up in debt collection. Yet, debt collection agencies (DCAs) are still lacking knowledge on how to approach these consumers. A large-scale mixed-methods survey of consumers in Germany (N = 996) was conducted to investigate preference shifts from traditional to digital payment, and communication channels; and attitude ...
This report sets out the results of research by Victoria University of Wellington on certain key issues around debt collection in the context of lending under consumer credit contracts in New Zealand, as at date of writing (August 2019). ... Victoria University of Wellington Legal Research Paper No. 5/2021, Available at SSRN: https://ssrn.com ...
This article reviews the law and economics of consumer debt collection and its regulation, a topic that has taken on added urgency in light of the announcement by the Consumer Financial Protection Bureau that it is considering new regulations on the subject. ... George Mason Legal Studies Research Paper No. LS 15-17, George Mason Law ...
This paper presents the receivables/debts management system known as Debt Collection Prevention, which is understood as a method of achieving the above mentioned goals. With the help of analysis and differentiation, the author argues…. Expand. No Paper Link Available. Save to Library.
Findings from this study indicated that stringent collection policy influence loan repayment performance as compared to lenient collection policy. The research concluded that credit collection policy has a positive impact on loan repayment. Jarvis et al (1996) posited that different institutions have different credit collection mechanism.
The most recent wave of data collection (Wave IV) took place in 2007/2008 when the cohort was 24 - 32 years old, and included 15,701 of the original respondents. ... which may be important to the way in which debt impacts health. Future research should aim to better tease apart the effect of having debt from the perception of being in debt ...
Given the prominence of higher debt across advanced, emerging, frontier markets as well as in low-income countries—even before the pandemic—the conference focused on "Debt: The Good. The Bad. The Ugly" and brought together researchers and policymakers to discuss innovative research in this area and facilitate the exchange of views.
The sample, about 10% of the total, consisted of nearly 33 million people, with an average medical debt of $429 in June 2020, down from a high of $827 in 2010 following the Great Recession. From that, they extrapolated total medical debt in collection at $140 billion, the largest source of debt in collection, and larger than debt in collection ...
In 2016 roughly 16 percent of consumers' credit reports included medical debt (which we define as unpaid medical bills in collections), with more than $81 billion owed. 1 However, existing ...
Correction: Impact of sampling and data collection methods on maternity survey response: a randomised controlled trial of paper and push‑to‑web surveys and a concurrent social media survey. Siân Harrison 1, Fiona Alderdice 1 & Maria A. Quigley 1 BMC Medical Research Methodology volume 24, Article number: 100 (2024) Cite this article
An Open Access Journal Available Online. A Systematic Review of the Field of Debt Financing. Omoshagba T.P & Zubairu U. M. Department of Entrepreneurship and Business Studies, Federal University ...