Latest at Reach

case study on quality education

News News , Podcast

Empowering Voices, Inspiring Change: Celebrating International Women’s Month

The reach alliance.

Munk School of Global Affairs & Public Policy at the University of Toronto

1 Devonshire Place, Toronto, Ontario, M5S 3K7 Canada

General Inquiries

reachalliance.munk@utoronto.ca

Case Studies

case study on quality education

The Reach Alliance is committed to being a prominent hub of inclusive knowledge production. We prioritize knowledge, knowers, and ways of knowing that have been traditionally disengaged and marginalized from ‘legitimate’ academic knowledge. We work with research collaborators to share findings with the global insight community, project implementers, those that contributed to the research, and those that can benefit from the research directly. We do so in ways that amplify the perspectives of those who have historically been left out or silenced in these discussions.

Academic Partner

Ashesi University

Research Status

Research year.

case study on quality education

Case Study Mexico

The Invisibility of Children with Cognitive Disability in Marginalized Mexican Communities

SDG 3 SDG 4

case study on quality education

Unsupported Medical Interns in Rural Medical Units, Nuevo León

SDG 3 SDG 4 SDG 10 SDG 16

case study on quality education

Case Study India

Teacher Mentorship in India: Improving Pedagogy in Government Schools

SDG 4 SDG 10 SDG 17

case study on quality education

Case Study Guatemala

Fellows for Change Empowering Education Leaders in Rural Guatemalan Communities

case study on quality education

Incarceration and Innocence: Early childhood development of children of imprisoned women living in the Mexican penitentiary system

SDG 10 SDG 5 SDG 3 SDG 4

case study on quality education

The ‘Making’ of a Makerspace: Community Stories and Lessons from Interventions in Cerro del Cuatro

SDG 4 SDG 8 SDG 9 SDG 10 SDG 11

case study on quality education

Women’s Economic Empowerment in Jalisco

SDG 4 SDG 5 SDG 8

case study on quality education

Digital Upskilling in a Conflict Zone: Guadalajara, Mexico

case study on quality education

Case Study Brazil

Reaching the Hard to Reach: A Case Study of Brazil’s Bolsa Família Program

SDG 1 SDG 3 SDG 4 SDG 10

Literature on School Education, Quality, and Outcomes: A Review

  • First Online: 27 September 2017

Cite this chapter

Book cover

  • Charu Jain 3 &
  • Narayan Prasad 4  

699 Accesses

To understand why it is essential to invest in education and at what level of education, various research scholars across the globe have conducted research studies and have tried to analyse the relationship between educational performance indicators and socio-economic outcomes in developing the methods of measuring quality of education and identification of its determinants. This chapter reviews the literature of such noteworthy studies. However, it has been noted that in the absence of qualitative indicators of education, most researchers have used quantitative indicators as a base for doing these analyses. Although most of the research work in this area has been conducted at global level, we have tried to present a few Indian cases as well to identify what has already been done and what needs to be done.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
  • Available as EPUB and PDF
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
  • Durable hardcover edition

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Altinok, N. (2007). Do school resources increase school quality? Institute for research in the sociology and economics of education . Research papers.

Google Scholar  

Ansari, M. I., & Singh, S. K. (1997). Public spending on education and economic growth in India: Evidence from VAR modeling. Indian Journal of Applied Economics, 6 (2), 43–64.

Aslam, M., & Kingdon, G. (2011). What Can Teachers do to Raise Pupil Achievement? Economics of Education Review, Elsevier, 30 (3), 559–574.

Barnwal, S. K. (2008). Educational development index in India . http:/digitallearningeletsonline.com/2008.

Barro, R. J. (1991). Economic growth in a cross-section of countries. Quarterly Journal of Economics, 106, 407–443.

Barro, R. J., & Lee, J. W. (1993). International comparisons of Educational attainment. Journal of Monetary Economics, 32, 363–394.

Becker, G. S. (1964). Human capital: A theoretical and empirical analysis with special reference to education (3rd ed.) Chicago: University of Chicago (1993).

Behrman, J., & Wolfe, B. (1987). How does mother’s schooling affect the family’s health, nutrition, medical care usage and household sanitation? Journal of Econometrics, 36, 185–204.

Birdsall, N., Ross, D., & Sabot, R. (1995). Inequality and growth reconsidered: Lessons from East-Asia. World Bank, Economics Review, 93, 477–508.

Bloom, D., Canning, D., & Chan, K. (2006). Higher education and economic development in Africa . Washington D.C.: World Bank.

Bourdieu, P. (1977). Cultural reproduction and social reproduction . In J. Karabel & A. H. Halsey (Eds.), Power and ideology in education, (pp. 487–511). New York: Oxford University.

Bourdieu, P. (1984). Distinction: A Social critique of the judgment of taste . London: Routledge.

Bourguigon, F., & Morrison, C. (1990). Income distribution, development and foreign trade: A cross sectional analysis. European Economic Review, 34, 1113–1132.

Brunello, G. A., & Checchi, D. (2005). School quality and family background in Italy. Economics of Education Review, 24, 563–577.

Chatterji, M. (1998). Tertiary education and economic growth. Regional Studies. Taylor & Francis Journals, 32 (4), 349–354.

Chatterji, M. (2008). Education and economic development in India . Dundee Discussion papers in economics, Working Paper No 210.

Coleman, J., et al. (1966). Equality of educational opportunity . Washington D.C.: Government Printing Office.

De Walque, D. (2004). How does the impact of an HIV/AIDS information campaign vary with educational attainment: Evidence from rural Uganda? . Washington D.C.: World Bank, Development Research Group.

Denison, E. F. (1962). The sources of economic growth in the United States and the alternatives before (pp. 13–15). NY: Committee for Economic Development.

Dreze, Jean, & Murthi, Mamta. (2001). Fertility, education, and development: Evidence from India. Population and Development Review, 27 (1), 33–63.

Duraisamy, P. (2002). Changes in returns to education in India 1983–94: By gender, age-cohort and location. Economics of Education Review, 21 (6), 609–622.

Glewwe, P. (2002). Schools and skills in developing countries: Education policies and socioeconomic outcomes. Journal of Economic Literature, 40 (2).

Glewwe, P., & Kremer, M. (2008). Schools, teachers, and education outcomes in developing countries . Handbook of the economics of education , Chapter 16 (Vol. 2, pp. 945–1017). Amsterdam: North Holland.

Goldhaber, D., & Brewer, D. (1997). Why don’t schools and teachers seem to matter? Assessing the impact of unobservable on educational productivity. Journal of Human Resources, 32 (3), 505–523.

Article   Google Scholar  

Govinda, R. (2011). Who goes to school? Exploring exclusion in Indian education (pp. 22–77). Oxford: Oxford University Press.

Govinda, R., & Varghese, N. V. (1993). Quality of primary schooling in India—A case study of Madhya Pradesh . New Delhi: International Institute of Educational Planning and NIEPA.

Grover, S., & Singh, N. H. (2002). The quality of primary education: A case study of Madurai and Villupuram districts in Tamil Nadu . India report.

Hanushek, E. A. (1998). Conclusions and controversies about the effectiveness of school resources. Economic Policy Review, 4, 11–28.

Hanushek, E. A. (2005). Economic outcomes and school quality . Report jointly published by the International Institute for Educational Planning (IIEP) and the International Academy of Education (IAE). Education Policy Series, UNESCO. http://www.unesco.org/iiep .

Hanushek, E. A., & Wobmann, L. (2007). The role of education quality in economic growth . World Bank policy research working paper 4122.

Hanushek, E. A., & Kimko, D. D. (2000). Schooling, labor-force quality, and the growth of nations. American Economic Review, 90 (5), 1184–1208.

Hill, S., & Chalaux, T. (2011). Improving access and quality in the Indian education system . OECD economics department working papers, No. 885. OECD Publishing.

Khatoon, T., & Mahmood, S. (2010). Mathematics anxiety among secondary school students in India and its relationship with achievement in mathematics. European Journal of Social Sciences , 16 (1), 75–86.

Kingdon, G. G. (2007). The progress of school education in India. Oxford Review of Economic Policy , 23 (2), 168–195. https://ssrn.com/abstract=1151127 .

Kingdon, G., & Unni, J. (2001). Education and women’s labour market outcomes in India. Education Economics, Taylor & Francis Journals, 9 (2), 173–195.

Krueger, A. B. (2000). An economist’s view of class size research . Mimeo, July 29, 2000.

Lazear, E. A. (2003). Teacher incentives. Swedish Economic Policy Review, 10 (3), 179–214.

Lee, J. W., & Barro, R. J. (2001). Schooling quality in a cross-section of countries. Economica, 38 (272), 465–488.

Macerinskiene., I. & Vaiksnoraite, B. (2006). The role of higher education to economic development. ADYBA/Management , 2 (11), 82–90.

Monk, D. H. (1994). Subject area preparation of secondary mathematics and science teachers and student achievement. Economics of Education Review, 13, 125–145.

Mulligan, C. B. (1999). Galton versus the human capital approach to inheritance. Journal of Political Economy, 107 (6), S184–S224.

Murname, R. J., Willet, J. B., Duhaldeborde, Y., & Tyler, J. H. (2000). How important are the cognitive skills of teenagers in predicting subsequent earnings? Journal of Policy Analysis and Management, 19 (4), 547–568.

Narula, M. (2006). Book on quality in secondary education: Secondary education and education boards. Shipra Publications.

Ndulu, B., J.& O’Connell, S. (2006). Policy plus: African growth performance 1960–2000 . Synthesis volume of the African Economic Research Consortium’s Explaining African Economic Growth Project.

NUEPA. (2006). Education development index . Part V, analytical report on elementary education in India.

NUEPA. (2014). Report on education for all: Towards quality with equity . (1st ed.) August 2014.

Pritchett, L. (2001). Where has all the education gone?. World Bank Economic Review , 15(3), 367–391.

Psacharopoulos, G. (1984). The contribution of education to economic growth: international comparisons. In J. W. Kendrick (Ed.), International comparisons of productivity and causes of the slowdown . Cambridge, MA: Ballinger/America Enterprise Institute.

Psacharopoulos, G. (1993). Returns to investment in education: A global update . PPR working paper No. WPS 1067, World Bank, Washington D.C.

Psacharopoulos, G., & Patrinos, H. (2004). Returns to investment in education: A further update. Education Economics, 12 (2), 111–134.

Quality of school education. Report by institute for studies in industrial development for quality council in India. http://www.qcin.org/PDF/Comman/Quality-in-School-Education.pdf .

Rani, G. (2007). Secondary education in India: Determinants of development and performance . Repec, online paper https://www.researchgate.net/publication/23778564 .

Rivkin, S. G., Hanushek, E. A., & Kain, J. F. (2005). Teachers, Schools and Academic Achievement. Econometrica, 73 (2), 417–458.

Ross, K. N. (2002). Monitoring the quality of education. IIEP Newsletter , 10 (1).

Rutter, M., Maugham, B., Mortimer, P., & Smith, A. (1979). Fifteen thousand hours in secondary schools and their effects on children . USA: Cambridge Harvard University.

Schultz, T. W. (1961). Investment in human capital. American Economic Review, 51, 1–17.

Self, S., & Grabowski, R. (2004). Does education at all levels cause growth in India, a case study. Economics of Education Review, 23, 47–55.

Sujatha, K., & Geetha, R. P. (2011a). Book on development of secondary education in India: Access participation . Delivery Mechanism and Financing: Shipra Publications.

Sujatha, K., & Geetha, R. P. (2011b). Book on management of secondary education in India: Quality . Performance and Administration: Shipra Publications.

Summers, A., & Wolfe, B. (1977). Do schools make a difference? American Economic Review, 67, 639–652.

Temple, J. (2001). Growth effects of education and social capital in the OECD countries . OECD economic studies No. 33, 2001/II. https://www.oecd.org/eco/growth/18452154.pdf .

Tyagi, R. S. (2011). Academic supervision in secondary schools:School-based approach for quality management. NUEPA.

UNESCO. (2005). EFA global monitoring report . http://portal.unesco.org/education/en/ev.php-URL_ID=34850&URL_DO=DO_TOPIC&URL_SECTION=201.html .

UNESCO BREDA. (2005). EFA: Paving the way for action: Education for all in Africa . Dakar, Senegal.

UNICEF. (2002). Quality education for all: From a girl’s point of view . UNICEF: New York.

UNICEF. (2002). Barriers to girl’s education: Strategies and interventions . https://www.unicef.org/teachers/girls_ed/barriers_02.htm .

Wekesa, G. W. (1993). The impacts of head teachers’ instructional leadership on student academic achievement in Kenya . Columbia: Columbia University.

World Bank. (2012). World development indicators .

Zimmer, R. W., & Toma, E. F. (2000). Peer effects in private and public schools across countries. Journal of Policy Analysis and Management, 19, 75–92.

Download references

Author information

Authors and affiliations.

National Council of Applied Economic Research, New Delhi, Delhi, India

School of Social Sciences, Indira Gandhi National Open University (IGNOU), New Delhi, Delhi, India

Narayan Prasad

You can also search for this author in PubMed   Google Scholar

Corresponding author

Correspondence to Charu Jain .

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Singapore Pte Ltd.

About this chapter

Jain, C., Prasad, N. (2018). Literature on School Education, Quality, and Outcomes: A Review. In: Quality of Secondary Education in India. Springer, Singapore. https://doi.org/10.1007/978-981-10-4929-3_3

Download citation

DOI : https://doi.org/10.1007/978-981-10-4929-3_3

Published : 27 September 2017

Publisher Name : Springer, Singapore

Print ISBN : 978-981-10-4928-6

Online ISBN : 978-981-10-4929-3

eBook Packages : Education Education (R0)

Share this chapter

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

  • Publish with us

Policies and ethics

  • Find a journal
  • Track your research
  • Subject List
  • Take a Tour
  • For Authors
  • Subscriber Services
  • Publications
  • African American Studies
  • African Studies
  • American Literature
  • Anthropology
  • Architecture Planning and Preservation
  • Art History
  • Atlantic History
  • Biblical Studies
  • British and Irish Literature
  • Childhood Studies
  • Chinese Studies
  • Cinema and Media Studies
  • Communication
  • Criminology
  • Environmental Science
  • Evolutionary Biology
  • International Law
  • International Relations
  • Islamic Studies
  • Jewish Studies
  • Latin American Studies
  • Latino Studies
  • Linguistics
  • Literary and Critical Theory
  • Medieval Studies
  • Military History
  • Political Science
  • Public Health
  • Renaissance and Reformation
  • Social Work
  • Urban Studies
  • Victorian Literature
  • Browse All Subjects

How to Subscribe

  • Free Trials

In This Article Expand or collapse the "in this article" section Case Study in Education Research

Introduction, general overview and foundational texts of the late 20th century.

  • Conceptualisations and Definitions of Case Study
  • Case Study and Theoretical Grounding
  • Choosing Cases
  • Methodology, Method, Genre, or Approach
  • Case Study: Quality and Generalizability
  • Multiple Case Studies
  • Exemplary Case Studies and Example Case Studies
  • Criticism, Defense, and Debate around Case Study

Related Articles Expand or collapse the "related articles" section about

About related articles close popup.

Lorem Ipsum Sit Dolor Amet

Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Aliquam ligula odio, euismod ut aliquam et, vestibulum nec risus. Nulla viverra, arcu et iaculis consequat, justo diam ornare tellus, semper ultrices tellus nunc eu tellus.

  • Data Collection in Educational Research
  • Mixed Methods Research
  • Program Evaluation

Other Subject Areas

Forthcoming articles expand or collapse the "forthcoming articles" section.

  • English as an International Language for Academic Publishing
  • Girls' Education in the Developing World
  • History of Education in Europe
  • Find more forthcoming articles...
  • Export Citations
  • Share This Facebook LinkedIn Twitter

Case Study in Education Research by Lorna Hamilton LAST REVIEWED: 27 June 2018 LAST MODIFIED: 27 June 2018 DOI: 10.1093/obo/9780199756810-0201

It is important to distinguish between case study as a teaching methodology and case study as an approach, genre, or method in educational research. The use of case study as teaching method highlights the ways in which the essential qualities of the case—richness of real-world data and lived experiences—can help learners gain insights into a different world and can bring learning to life. The use of case study in this way has been around for about a hundred years or more. Case study use in educational research, meanwhile, emerged particularly strongly in the 1970s and 1980s in the United Kingdom and the United States as a means of harnessing the richness and depth of understanding of individuals, groups, and institutions; their beliefs and perceptions; their interactions; and their challenges and issues. Writers, such as Lawrence Stenhouse, advocated the use of case study as a form that teacher-researchers could use as they focused on the richness and intensity of their own practices. In addition, academic writers and postgraduate students embraced case study as a means of providing structure and depth to educational projects. However, as educational research has developed, so has debate on the quality and usefulness of case study as well as the problems surrounding the lack of generalizability when dealing with single or even multiple cases. The question of how to define and support case study work has formed the basis for innumerable books and discursive articles, starting with Robert Yin’s original book on case study ( Yin 1984 , cited under General Overview and Foundational Texts of the Late 20th Century ) to the myriad authors who attempt to bring something new to the realm of case study in educational research in the 21st century.

This section briefly considers the ways in which case study research has developed over the last forty to fifty years in educational research usage and reflects on whether the field has finally come of age, respected by creators and consumers of research. Case study has its roots in anthropological studies in which a strong ethnographic approach to the study of peoples and culture encouraged researchers to identify and investigate key individuals and groups by trying to understand the lived world of such people from their points of view. Although ethnography has emphasized the role of researcher as immersive and engaged with the lived world of participants via participant observation, evolving approaches to case study in education has been about the richness and depth of understanding that can be gained through involvement in the case by drawing on diverse perspectives and diverse forms of data collection. Embracing case study as a means of entering these lived worlds in educational research projects, was encouraged in the 1970s and 1980s by researchers, such as Lawrence Stenhouse, who provided a helpful impetus for case study work in education ( Stenhouse 1980 ). Stenhouse wrestled with the use of case study as ethnography because ethnographers traditionally had been unfamiliar with the peoples they were investigating, whereas educational researchers often worked in situations that were inherently familiar. Stenhouse also emphasized the need for evidence of rigorous processes and decisions in order to encourage robust practice and accountability to the wider field by allowing others to judge the quality of work through transparency of processes. Yin 1984 , the first book focused wholly on case study in research, gave a brief and basic outline of case study and associated practices. Various authors followed this approach, striving to engage more deeply in the significance of case study in the social sciences. Key among these are Merriam 1988 and Stake 1995 , along with Yin 1984 , who established powerful groundings for case study work. Additionally, evidence of the increasing popularity of case study can be found in a broad range of generic research methods texts, but these often do not have much scope for the extensive discussion of case study found in case study–specific books. Yin’s books and numerous editions provide a developing or evolving notion of case study with more detailed accounts of the possible purposes of case study, followed by Merriam 1988 and Stake 1995 who wrestled with alternative ways of looking at purposes and the positioning of case study within potential disciplinary modes. The authors referenced in this section are often characterized as the foundational authors on this subject and may have published various editions of their work, cited elsewhere in this article, based on their shifting ideas or emphases.

Merriam, S. B. 1988. Case study research in education: A qualitative approach . San Francisco: Jossey-Bass.

This is Merriam’s initial text on case study and is eminently accessible. The author establishes and reinforces various key features of case study; demonstrates support for positioning the case within a subject domain, e.g., psychology, sociology, etc.; and further shapes the case according to its purpose or intent.

Stake, R. E. 1995. The art of case study research . Thousand Oaks, CA: SAGE.

Stake is a very readable author, accessible and yet engaging with complex topics. The author establishes his key forms of case study: intrinsic, instrumental, and collective. Stake brings the reader through the process of conceptualizing the case, carrying it out, and analyzing the data. The author uses authentic examples to help readers understand and appreciate the nuances of an interpretive approach to case study.

Stenhouse, L. 1980. The study of samples and the study of cases. British Educational Research Journal 6:1–6.

DOI: 10.1080/0141192800060101

A key article in which Stenhouse sets out his stand on case study work. Those interested in the evolution of case study use in educational research should consider this article and the insights given.

Yin, R. K. 1984. Case Study Research: Design and Methods . Beverley Hills, CA: SAGE.

This preliminary text from Yin was very basic. However, it may be of interest in comparison with later books because Yin shows the ways in which case study as an approach or method in research has evolved in relation to detailed discussions of purpose, as well as the practicalities of working through the research process.

back to top

Users without a subscription are not able to see the full content on this page. Please subscribe or login .

Oxford Bibliographies Online is available by subscription and perpetual access to institutions. For more information or to contact an Oxford Sales Representative click here .

  • About Education »
  • Meet the Editorial Board »
  • Academic Achievement
  • Academic Audit for Universities
  • Academic Freedom and Tenure in the United States
  • Action Research in Education
  • Adjuncts in Higher Education in the United States
  • Administrator Preparation
  • Adolescence
  • Advanced Placement and International Baccalaureate Courses
  • Advocacy and Activism in Early Childhood
  • African American Racial Identity and Learning
  • Alaska Native Education
  • Alternative Certification Programs for Educators
  • Alternative Schools
  • American Indian Education
  • Animals in Environmental Education
  • Art Education
  • Artificial Intelligence and Learning
  • Assessing School Leader Effectiveness
  • Assessment, Behavioral
  • Assessment, Educational
  • Assessment in Early Childhood Education
  • Assistive Technology
  • Augmented Reality in Education
  • Beginning-Teacher Induction
  • Bilingual Education and Bilingualism
  • Black Undergraduate Women: Critical Race and Gender Perspe...
  • Blended Learning
  • Case Study in Education Research
  • Changing Professional and Academic Identities
  • Character Education
  • Children’s and Young Adult Literature
  • Children's Beliefs about Intelligence
  • Children's Rights in Early Childhood Education
  • Citizenship Education
  • Civic and Social Engagement of Higher Education
  • Classroom Learning Environments: Assessing and Investigati...
  • Classroom Management
  • Coherent Instructional Systems at the School and School Sy...
  • College Admissions in the United States
  • College Athletics in the United States
  • Community Relations
  • Comparative Education
  • Computer-Assisted Language Learning
  • Computer-Based Testing
  • Conceptualizing, Measuring, and Evaluating Improvement Net...
  • Continuous Improvement and "High Leverage" Educational Pro...
  • Counseling in Schools
  • Critical Approaches to Gender in Higher Education
  • Critical Perspectives on Educational Innovation and Improv...
  • Critical Race Theory
  • Crossborder and Transnational Higher Education
  • Cross-National Research on Continuous Improvement
  • Cross-Sector Research on Continuous Learning and Improveme...
  • Cultural Diversity in Early Childhood Education
  • Culturally Responsive Leadership
  • Culturally Responsive Pedagogies
  • Culturally Responsive Teacher Education in the United Stat...
  • Curriculum Design
  • Data-driven Decision Making in the United States
  • Deaf Education
  • Desegregation and Integration
  • Design Thinking and the Learning Sciences: Theoretical, Pr...
  • Development, Moral
  • Dialogic Pedagogy
  • Digital Age Teacher, The
  • Digital Citizenship
  • Digital Divides
  • Disabilities
  • Distance Learning
  • Distributed Leadership
  • Doctoral Education and Training
  • Early Childhood Education and Care (ECEC) in Denmark
  • Early Childhood Education and Development in Mexico
  • Early Childhood Education in Aotearoa New Zealand
  • Early Childhood Education in Australia
  • Early Childhood Education in China
  • Early Childhood Education in Europe
  • Early Childhood Education in Sub-Saharan Africa
  • Early Childhood Education in Sweden
  • Early Childhood Education Pedagogy
  • Early Childhood Education Policy
  • Early Childhood Education, The Arts in
  • Early Childhood Mathematics
  • Early Childhood Science
  • Early Childhood Teacher Education
  • Early Childhood Teachers in Aotearoa New Zealand
  • Early Years Professionalism and Professionalization Polici...
  • Economics of Education
  • Education For Children with Autism
  • Education for Sustainable Development
  • Education Leadership, Empirical Perspectives in
  • Education of Native Hawaiian Students
  • Education Reform and School Change
  • Educational Statistics for Longitudinal Research
  • Educator Partnerships with Parents and Families with a Foc...
  • Emotional and Affective Issues in Environmental and Sustai...
  • Emotional and Behavioral Disorders
  • Environmental and Science Education: Overlaps and Issues
  • Environmental Education
  • Environmental Education in Brazil
  • Epistemic Beliefs
  • Equity and Improvement: Engaging Communities in Educationa...
  • Equity, Ethnicity, Diversity, and Excellence in Education
  • Ethical Research with Young Children
  • Ethics and Education
  • Ethics of Teaching
  • Ethnic Studies
  • Evidence-Based Communication Assessment and Intervention
  • Family and Community Partnerships in Education
  • Family Day Care
  • Federal Government Programs and Issues
  • Feminization of Labor in Academia
  • Finance, Education
  • Financial Aid
  • Formative Assessment
  • Future-Focused Education
  • Gender and Achievement
  • Gender and Alternative Education
  • Gender, Power and Politics in the Academy
  • Gender-Based Violence on University Campuses
  • Gifted Education
  • Global Mindedness and Global Citizenship Education
  • Global University Rankings
  • Governance, Education
  • Grounded Theory
  • Growth of Effective Mental Health Services in Schools in t...
  • Higher Education and Globalization
  • Higher Education and the Developing World
  • Higher Education Faculty Characteristics and Trends in the...
  • Higher Education Finance
  • Higher Education Governance
  • Higher Education Graduate Outcomes and Destinations
  • Higher Education in Africa
  • Higher Education in China
  • Higher Education in Latin America
  • Higher Education in the United States, Historical Evolutio...
  • Higher Education, International Issues in
  • Higher Education Management
  • Higher Education Policy
  • Higher Education Research
  • Higher Education Student Assessment
  • High-stakes Testing
  • History of Early Childhood Education in the United States
  • History of Education in the United States
  • History of Technology Integration in Education
  • Homeschooling
  • Inclusion in Early Childhood: Difference, Disability, and ...
  • Inclusive Education
  • Indigenous Education in a Global Context
  • Indigenous Learning Environments
  • Indigenous Students in Higher Education in the United Stat...
  • Infant and Toddler Pedagogy
  • Inservice Teacher Education
  • Integrating Art across the Curriculum
  • Intelligence
  • Intensive Interventions for Children and Adolescents with ...
  • International Perspectives on Academic Freedom
  • Intersectionality and Education
  • Knowledge Development in Early Childhood
  • Leadership Development, Coaching and Feedback for
  • Leadership in Early Childhood Education
  • Leadership Training with an Emphasis on the United States
  • Learning Analytics in Higher Education
  • Learning Difficulties
  • Learning, Lifelong
  • Learning, Multimedia
  • Learning Strategies
  • Legal Matters and Education Law
  • LGBT Youth in Schools
  • Linguistic Diversity
  • Linguistically Inclusive Pedagogy
  • Literacy Development and Language Acquisition
  • Literature Reviews
  • Mathematics Identity
  • Mathematics Instruction and Interventions for Students wit...
  • Mathematics Teacher Education
  • Measurement for Improvement in Education
  • Measurement in Education in the United States
  • Meta-Analysis and Research Synthesis in Education
  • Methodological Approaches for Impact Evaluation in Educati...
  • Methodologies for Conducting Education Research
  • Mindfulness, Learning, and Education
  • Motherscholars
  • Multiliteracies in Early Childhood Education
  • Multiple Documents Literacy: Theory, Research, and Applica...
  • Multivariate Research Methodology
  • Museums, Education, and Curriculum
  • Music Education
  • Narrative Research in Education
  • Native American Studies
  • Nonformal and Informal Environmental Education
  • Note-Taking
  • Numeracy Education
  • One-to-One Technology in the K-12 Classroom
  • Online Education
  • Open Education
  • Organizing for Continuous Improvement in Education
  • Organizing Schools for the Inclusion of Students with Disa...
  • Outdoor Play and Learning
  • Outdoor Play and Learning in Early Childhood Education
  • Pedagogical Leadership
  • Pedagogy of Teacher Education, A
  • Performance Objectives and Measurement
  • Performance-based Research Assessment in Higher Education
  • Performance-based Research Funding
  • Phenomenology in Educational Research
  • Philosophy of Education
  • Physical Education
  • Podcasts in Education
  • Policy Context of United States Educational Innovation and...
  • Politics of Education
  • Portable Technology Use in Special Education Programs and ...
  • Post-humanism and Environmental Education
  • Pre-Service Teacher Education
  • Problem Solving
  • Productivity and Higher Education
  • Professional Development
  • Professional Learning Communities
  • Programs and Services for Students with Emotional or Behav...
  • Psychology Learning and Teaching
  • Psychometric Issues in the Assessment of English Language ...
  • Qualitative Data Analysis Techniques
  • Qualitative, Quantitative, and Mixed Methods Research Samp...
  • Qualitative Research Design
  • Quantitative Research Designs in Educational Research
  • Queering the English Language Arts (ELA) Writing Classroom
  • Race and Affirmative Action in Higher Education
  • Reading Education
  • Refugee and New Immigrant Learners
  • Relational and Developmental Trauma and Schools
  • Relational Pedagogies in Early Childhood Education
  • Reliability in Educational Assessments
  • Religion in Elementary and Secondary Education in the Unit...
  • Researcher Development and Skills Training within the Cont...
  • Research-Practice Partnerships in Education within the Uni...
  • Response to Intervention
  • Restorative Practices
  • Risky Play in Early Childhood Education
  • Scale and Sustainability of Education Innovation and Impro...
  • Scaling Up Research-based Educational Practices
  • School Accreditation
  • School Choice
  • School Culture
  • School District Budgeting and Financial Management in the ...
  • School Improvement through Inclusive Education
  • School Reform
  • Schools, Private and Independent
  • School-Wide Positive Behavior Support
  • Science Education
  • Secondary to Postsecondary Transition Issues
  • Self-Regulated Learning
  • Self-Study of Teacher Education Practices
  • Service-Learning
  • Severe Disabilities
  • Single Salary Schedule
  • Single-sex Education
  • Single-Subject Research Design
  • Social Context of Education
  • Social Justice
  • Social Network Analysis
  • Social Pedagogy
  • Social Science and Education Research
  • Social Studies Education
  • Sociology of Education
  • Standards-Based Education
  • Statistical Assumptions
  • Student Access, Equity, and Diversity in Higher Education
  • Student Assignment Policy
  • Student Engagement in Tertiary Education
  • Student Learning, Development, Engagement, and Motivation ...
  • Student Participation
  • Student Voice in Teacher Development
  • Sustainability Education in Early Childhood Education
  • Sustainability in Early Childhood Education
  • Sustainability in Higher Education
  • Teacher Beliefs and Epistemologies
  • Teacher Collaboration in School Improvement
  • Teacher Evaluation and Teacher Effectiveness
  • Teacher Preparation
  • Teacher Training and Development
  • Teacher Unions and Associations
  • Teacher-Student Relationships
  • Teaching Critical Thinking
  • Technologies, Teaching, and Learning in Higher Education
  • Technology Education in Early Childhood
  • Technology, Educational
  • Technology-based Assessment
  • The Bologna Process
  • The Regulation of Standards in Higher Education
  • Theories of Educational Leadership
  • Three Conceptions of Literacy: Media, Narrative, and Gamin...
  • Tracking and Detracking
  • Traditions of Quality Improvement in Education
  • Transformative Learning
  • Transitions in Early Childhood Education
  • Tribally Controlled Colleges and Universities in the Unite...
  • Understanding the Psycho-Social Dimensions of Schools and ...
  • University Faculty Roles and Responsibilities in the Unite...
  • Using Ethnography in Educational Research
  • Value of Higher Education for Students and Other Stakehold...
  • Virtual Learning Environments
  • Vocational and Technical Education
  • Wellness and Well-Being in Education
  • Women's and Gender Studies
  • Young Children and Spirituality
  • Young Children's Learning Dispositions
  • Young Children's Working Theories
  • Privacy Policy
  • Cookie Policy
  • Legal Notice
  • Accessibility

Powered by:

  • [66.249.64.20|81.177.182.136]
  • 81.177.182.136

Evolution of quality assurance practices in enhancing the quality of open and distance education in a developing nation: a case study

Asian Association of Open Universities Journal

ISSN : 2414-6994

Article publication date: 18 August 2022

Issue publication date: 5 October 2022

The purpose of this study is to look at the challenges and successes that the case institution has had in implementing and maintaining quality assurance (QA) processes. The study also looks into the role of QA techniques in improving an institution's performance in a developing country.

Design/methodology/approach

The research is qualitative. Nine significant persons were interviewed, including the institution's top administration, faculty members and related staff. Data were gathered to learn more about the background, incremental changes and numerous internal and external elements that influenced how QA was approached over time.

The findings revealed the challenges and experiences of the evolution of QA practices in the case institution. The results show the changes in QA practices regarding three aspects, including people, place and program of case institutions under three phases. During phases I and II, the adoption and upgradation of QA practices were very slow; phase III showed significant improvement in all three aspects. In addition, the positive impact of QA practices is evident in improving the performance of students and teaching and nonteaching staff of the case institution.

Practical implications

The findings of this research could aid open and distance learning (ODL) providers in other developing nations in understanding the challenges of such a system. It may also make it easier for other ODL providers to comprehend the QA-led success in stakeholder confidence, employability and reputation.

Originality/value

The research will give insights into how QA procedures are used and valued in ODL in developing nations.

  • Quality assurance
  • Developing economies
  • Open and distance education
  • Bangladesh Open University
  • Performance

Ferdousi, F. , Ahmed, A. and Momen, M.A. (2022), "Evolution of quality assurance practices in enhancing the quality of open and distance education in a developing nation: a case study", Asian Association of Open Universities Journal , Vol. 17 No. 2, pp. 147-160. https://doi.org/10.1108/AAOUJ-02-2022-0025

Emerald Publishing Limited

Copyright © 2022, Farhana Ferdousi, Amir Ahmed and Md Abdul Momen

Published in the Asian Association of Open Universities Journal . Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at http://creativecommons.org/licences/by/4.0/legalcode

1. Introduction

Higher education faces numerous interconnected challenges, including limited access to tertiary level institutions, insufficient funding, inadequate information communication technology (ICT) infrastructure and low research output ( Mannan, 2015 ). Particularly in developing countries, educational systems face a variety of challenges. It includes rising costs due to fiscal constraints, a lack of curriculum renewal, a lack of appropriate learning materials, a shortage of trained teachers, an insufficient level of systemic compatibility and inadequate teaching aids, all of which contribute to low-quality and ineffective education ( Dhawan, 2020 ). In addition, natural disasters such as COVID-19 have wreaked havoc on these countries' traditional face-to-face education infrastructures ( Churiyah et al. , 2020 ). Additionally, many groups, particularly the rural poor and disadvantaged, including women, have limited access to quality education. However, in these circumstances, the requirement for large numbers of people resulted in the concept of open and distance learning (ODL), which has developed into a critical component of higher education in both developed and developing countries ( Alhumaid et al. , 2020 ).

The concept of ODL focuses on open access to education and training to make the learners free from the constraints of time and place and offer flexible learning opportunities to individuals and groups of learners. However, the central purpose of ODL is to provide education to those who lack the opportunity to obtain formal education. In open education, there are no formal classroom practices and students focus on independent study. In addition, learning content, including lectures, is disseminated by correspondence, broadcast using electronic media or provided through a learning management system here. Distance education (DE) is seen as a cost-effective and efficient means of increasing access to education. While DE with its utilization of advanced communication technology is a unique tool to enhance the quality of education in various groups and areas of the country ( Arthur-Nyarko et al ., 2020 ), contemporary communication technologies also facilitate the reach of education to a large number of people who can learn in their place, pace and time ( Tomasik et al. , 2021 ).

ODL was initially criticized for its poor quality, its lower standards of students who enroll and being detrimental to higher education planning in the country ( Stella and Gnanam, 2004 ). Even after introducing several changes in course materials, curriculum and teaching methods, there is considerable controversy throughout academia and among employers about what constitutes quality in ODL and how to ensure it ( Devkota, 2021 ). Assuring the quality of education is a fundamental aspect of gaining and maintaining credibility for programs, institutions and national higher-education systems worldwide. Despite a long and generally successful track record, ODL is still required to prove that the quality of student learning is at least equivalent to face-to-face teaching ( Arkorful and Abaidoo, 2015 ). A robust quality assurance (QA) system can assist in accomplishing this. However, the interest of stakeholders in ODL has increased interest in QA. While some argue that ODL QA practices are comparable to those used in traditional education, others argue that ODL tests conventional assumptions and thus that current QA mechanisms are insufficient to ensure the quality of ODL ( Palvia et al. , 2018 ). On the other hand, QA is not an attempt to create quality but a systematic and comprehensive effort to improve it. QA aims to demonstrate and improve the quality of an institution's methods, educational products and outcomes. It includes developing and producing instructional materials, academic programs, services, support and student learning standards in ODL ( Margaryan et al. , 2015 ).

While there are a large number of studies ( Hoecht, 2006 ; Ryan, 2015 ; Kahveci et al. , 2012 ) that have focused on the practices of QA in the traditional education system, some studies have looked into the same from ODL ( Perraton, 2012 ; Darojat et al. , 2015 ; Kihwelo, 2013 ; Scull et al ., 2011 ; Stella and Gnanam, 2004 ). However, while some studies have concentrated on the nature and importance of ODL, some other studies ( Darojat et al. , 2015 ; Kihwelo, 2013 ; Scull et al ., 2011 ; Stella and Gnanam, 2004 ) have shown the use of QA in the context of ODL. In this respect, while previous studies ( Stella and Gnanam, 2004 ) are mostly based on developed countries, only a few studies ( Darojat et al. , 2015 ; Belawati and Zuhairi, 2007 ) have examined the use of QA in ODL from a developing country's perspective. Available evidence indicates that the acceptance of ODL differs from country to country. In some developed countries, including the USA, Australia and the UK, stakeholders recognize the off-campus degrees considerably ( Stella and Gnanam, 2004 ), while the situation is different in some European countries where ODL promoters are struggling to gain acceptance of ODL. While the open university was introduced as an Apex Body in a developing country like India, Bangladesh is still concerned about the broader acceptance of ODL despite some positive changes being apparent in recent times during COVID-19 ( Churiyah et al. , 2020 ).

However, the focus on a developing country like Bangladesh is necessary due to its unique environment. It differs from developed countries in terms of opportunities, facilities, technological advancement, etc. ( Dhawan, 2020 ). Accordingly, a specific QA strategy is not universally adaptable because the DE “outfit” differs widely from institution to institution and from one country to another. This warrants that the pace of development and process of maintenance of QA in ODL be flexible ( Arthur-Nyarko et al ., 2020 ). This study, therefore, explores the experiences of incorporating QA practices in the Bangladesh Open University (BOU), the only open and distance education (ODE) provider in Bangladesh. In addition, this study further contributes to the literature by addressing the following research question:

What are the experiences of BOU in adopting and maintaining QA practices?

To explore the experiences of BOU in adopting QA practices;

To explore the experiences of BOU in maintaining QA practices;

To explore the impact of QA practices in enhancing the performance of BOU.

2. Context of QA practices in ODL and Bangladesh Open University (BOU)

While quality involves satisfying a defined standard in higher education, the quality of the inputs (e.g. staff, libraries, laboratory equipment and facilities) is generally assumed to determine the quality of its output (i.e. graduates and research).

However, recent studies argue that the quality inputs do not necessarily guarantee quality outputs; instead, it is critical to evaluate the outcome of the education, which is measured by students' learning achievement. A critical educational goal in higher education is to achieve high-quality teaching and learning or pedagogical techniques that result in student learning outcomes. Achieving high-quality teaching and learning requires a multidimensional approach that includes curriculum and course design, learning contexts, feedback, learning outcomes assessment, learning environments and student support services. In an ODL system, a comprehensive and integrated online student support system is mandatory to maintain the quality of ODL. ODL requires more endeavors in logistics, supply chain management and supporting activities, such as laboratories to support effective teaching and learning of science online at a distance. QA in the context of ODL requires a detailed examination of those characteristics that can give credibility to the various programs and products of ODL ( Tomasik et al. , 2021 ). With the increasing acceptance of ODL as widening access to education, it has become increasingly necessary that the QA process be developed and maintained if the ODL provision is relevant and more functional than the products recognized in the conventional higher learning in the emerging open learning environment ( Amin and Jumani, 2022 ).

Nevertheless, QA in ODL institutions has gained serious attention from institutions and stakeholders over a couple of decades. Accordingly, institutions began to redefine and revise their institutional missions, strategies and visions that address quality issues. While some studies have concentrated on exchanging ideas and experiences regarding the “best practices of QA implementation” in ODL contexts from around the world ( Tait, 1997 ), other studies examining the use of QA in Asian ODL have revealed significant variation in the level of QA practices ( Devkota, 2021 ). Therefore, considering the socioeconomic differences, this study focuses on exploring the experiences of BOU in adopting and maintaining the QA practices since its inception.

However, as students' backgrounds and needs diversify, BOU faces increasing pressure to accommodate the students' requests for flexibility. In this context, this institution has implemented QA practices as a cost-effective method and tool for addressing the ODL quality challenge. As in ODL, it is required to keep the quality concept in mind while developing and implementing systems, processes and procedures. In BOU, implementing QA principles in ODL was a monumental task as it required a great deal of effort, patience, socialization and training to ensure that innovation is a productive effort. However, BOU did not formulate a QA policy during its establishment, but the QA evolved along with its maturity. The formulation of the QA policy occurs at a later stage of its establishment based on the learners and institutional experience.

BOU was chosen as a case as it is the only university that provides both open and distance education (ODE) in Bangladesh and has experienced many challenges and changes from its inception. The institution was contacted via the registrar (hereafter “organization contact”). In examining the implementation of QA in BOU, 17 interviews were conducted over eight months with the university's key personnel ( Table 1 ) to explore the experiences in adopting and maintaining QA practices since its inception. Interviewees were selected based on their knowledge regarding the implementation of QA, and accordingly, two participants from top-level management, five administrative staff members, nine faculty members and one faculty member associated with the Institutional Quality Assurance Cell (IQAC) were interviewed. Interviewees were required to have had involvement with QA activities in the BOU, to have a minimum of five years' experience with the institution and to be willing to participate in the study. The case institution contact provided his support to find relevant respondents from different departments who met the aforementioned criteria.

A qualitative approach was used to better understand the experiences from the inception to date and the impact of using QA practices in enhancing the performance of the BOU. Using an interview schedule (open-ended questions), data were collected to obtain information concerning the context, gradual changes and various internal and external factors that brought such changes. The researchers collected data.

Meetings were held on the BOU campus using an interview guide. In order to gain an insight into the implementation process of QA, BOU's internal documents covering the last 10 years were also analyzed. The documents included BOU's meeting minutes, brochures and quality manuals. Prior consent was taken from the interviewees. Participants were offered the opportunity to interview in Bangla. Three participants chose to have the interviews conducted in Bangla, and the remaining participants chose the interviews to be conducted in English.

While participants were allowed to be interviewed in both Bangla and English, many respondents responded in English, and only a few respondents gave their responses in Bangla. Accordingly, the Bangla interviews were transcribed and translated. Data were analyzed using NVivo software (NVivo is a software program used for qualitative research, and it facilitates the analysis of text, audio, video and image data, including interviews, focus groups, surveys, social media and journal articles). While at the early stage of data analysis, the data were grouped into many codes. Finally, these codes were specifically categorized into different time phases such as phase I, phase II and phase III. The documents used included meeting minutes, bulletins and institutions' websites.

Furthermore, evidence was also collected from other records, including the University Grants Commission's (UGC's) instructions. The triangulation method was incorporated where the responses of the interviews and the documents collected from various sources and observations were compared ( McKinnon et al ., 2000 ). Using multiple data sources reduces the risk of a validity issue because it relates to different research contexts or information about the same comparable research. The reliability was ensured through the use of archival documents.

4. Case study

A case study is a standard research tool in the social sciences. Case studies are investigations into the causes of underlying concepts that focus on a specific person, organization or event. A case study is a detailed and in-depth examination of a person, group or event in contrast to a single vision of an individual obtained from a survey response or an interview; case studies capture a variety of viewpoints. The case study method allows for a better grasp of the subject at hand ( Bennett, 2004 ). It also reduces the possibility of prejudice by diluting the agenda of a single individual. The case study method is always preferable in education research for revealing a complex grasp of underlying phenomena ( Yazan, 2015 ). The research employs the case study technique for the study at hand, based on the preceding explanation. Here, for the underlying objective, the research works with BOU.

4.1 About the Bangladesh Open University

In 1992, BOU was the first and only university established to provide ODE in Bangladesh. As a public university initially, the BOU started with a minimal number of students and staff members, which eventually increased to 29,700 academic staff members and 574,000 students (website). This university uses a flexible mode of education delivery in providing education and training from anywhere at its own pace.

The focus of this university is to promote education through multimedia instruction at all levels of education in science, agriculture, humanities, social science, etc. It offers 56 formal academic programs, along with 19 nonformal programs (environmental protection, basic science, elementary mathematics, agriculture, bank service, marketing management, health nutrition, population and gender issues) where ICTs are the core to provide education. With a blended learning approach, the university's instructional system comprises mainly the development of instructional materials in modular form, delivery of the printed materials to the learners, face-to-face tutoring of students at selected tutorial centers (called study centers), online tutoring (for both national and international students) and delivery of learning materials through ICTs.

4.2 Phases of changes in QA practices in the BOU

4.2.1 phase i (embryonic): period from 1992 to 1995.

The first phase was the “embryonic” phase for the case institution [1] . From the inception to 1995, this period is considered as the phase I of BOU when QA practices were relatively weak compared to any other period (participant 1). This phase mostly emphasized the initial development of infrastructure including regional centers (RCs) [2] and subregional centers (SRCs) [3] in different parts of the country; study centers as well as administrative and academic building in the main campus. However, BOU faced numerous challenges in hiring desired academic and administrative staff (participant 1). Participants' views reveal that the low acceptance of ODL and lack of expertise in the management of the ODL system were the key challenges and impeding factors in ensuring quality at this phase. Moreover, initially, the tools, techniques and facilities to support every activity were in their infancy.

4.2.2 Phase II (evolution): initial QA framework of BOU (1996–2013)

While there was no QA framework found until the early stage of phase II, some extent of QA practices received attention at the later stage of this phase. However, during the second quarter of this phase, BOU adopted an “internal QA framework”. In this respect, BOU used to have a “needs analysis framework” to identify the needs and gaps regarding three components, that is, (1) people, (2) programs and (3) place. This framework aimed to identify the desired quality requirements and then analyze the gap between the expectation and reality. As mentioned by participant 1, the “needs analysis framework” includes identifying the QA practices needed for the people (academic staff, administrative staff and students); program (curriculum, module, teaching, learning other processes and procedures) and place (space and facilities).

… The critical challenge in quality improvement emerged from people with diverse backgrounds. The lack of adequate training to develop the required skill within the staff and academics also challenged the success of the ODL system.
…. classroom delivery is a crucial skill for a faculty member to enrich his[her] knowledge … …till 2013, the faculty members were more involved in preparing modules and undertaking exams and other duties only. It was a significant drawback in enhancing the faculty knowledge and skills.
… the previous selection process failed to ensure quality of staff, ……however, in many cases, staff were found inappropriate for the selected positions.

In addition, the diverse background of students with no admission test also led BOU to produce low-performing graduates. Participants believed that there was a lack of interactive communication between the students and tutors, which is considered one of the critical inhibiting factors against BOU's success (participant 9). However, until this phase, the “study centers” used to facilitate direct interaction between tutors and students only every week. Moreover, with respect to the people aspect, participants viewed that while there was a little arrangement for the development and incentive programs for the faculty members and staff (participants 1 and 8), phase II took a few initiatives, including faculty and staff development through allocating funds for both local and foreign training.

… though the development of a faculty member largely depends on research and training, these were received less priority.

Participants' views also suggest that the lack of research culture was a key to the demotivation of faculty involvement in research. Moreover, the easy promotion was also viewed as an inhibiting factor in this regard.

Moreover, some underminers operate in the shadows to demoralize QA issue processes by creating or exaggerating destructive features of the BOU-implemented change. Other teachers, particularly those who lack a firm understanding of the topic or the willpower to resist, may be readily persuaded to join the negative debate. The BOU's upper management takes the issue of challenging employees seriously. They discuss this conduct in private or public, as appropriate, and determine the underlying causes. Regarding QA practices, BOU established a tone and a standard of conduct. Peer pressures shape it so that tough people become accustomed to it (participants 5 and 9).

Nevertheless, along with the “program” aspect, the “place” also appears to have received moderate attention even though most participants recognized it as a key operational area that must be given attention in improving quality. As the participants viewed, while there were many “study centers” all over Bangladesh with inadequate facilities, the lack of a proper monitoring system was central to the quality problem. In addition, the “RCs” also received less attention from the authority. However, over time, the increased awareness regarding the necessity of physical facilities in increasing the quality of staff members, faculty members and students led the authority to improve the facilities of “RCs,” “subregional centers,” “study centers” and the main campus.

4.2.3 Phase III (matured): QA practices from the end of 2013 to present

… although the new selection and promotion processes were highly debated, these proved necessary for improving the quality of academic and administrative staff.
… the research grant was found as a motivating tool in increasing faculty involvement in research. The fund also motivated external researchers in conducting collaborative research.

Additionally, participants 9 and 16 emphasize the role of ranking in developing the institution's QA practices, notably in the growth of its people and processes. University rankings are growing increasingly popular and have extended globally. According to some scholars, rankings can help ensure that schools and universities are of high quality ( Pham, 2018 ). However, because the assessment tools are not as effective as they could be, mainstream university rankings do not increase the quality of higher education as much as anticipated ( Liu, 2020 ).

In addition, phase III showed significant attention in respect to “program” aspects. Participants' views expressed that while updating the curriculum did not get much priority in phase II, phase III brought remarkable changes. Participants revealed that the curriculum review received key priority where a committee comprising members from different departments used to discuss and thoroughly examine the curriculum for any change and improvements, including the content editing, the mode editing, the language editing, etc. The changes in the curriculum took place from 2014 to 2019 (participant 1) in different academic programs. Moreover, e-learning materials that are very popular with the learners were prepared to complement the self-learning material to enrich the learners' knowledge further. Participants' views suggest that the top management was inclined to continuously update the materials supplied to the distance learners, whether in print or electronic form. Participants' views also expressed that phase III shows considerable interest in equipping learners with better learning tools including high-speed internet, micro-SD cards containing video and audio programs inserted into mobile sets of students, which assist students even when they are off-line. The university also uses YouTube ( www.youtube.com/user/bdopenuniversity ) and BouTube ( www.boutube.com ) to help students by providing all necessary textbooks/modules.

Moreover, along with the previous system, a few more technology-based systems and application software programs were introduced to ensure smooth administrative services and provide better online services to students. In addition, at this phase, the expansion of academic programs has also been prioritized. At this stage, study centers in foreign countries received attention. As revealed from participant 3, centers were established in South Korea, four centers in Qatar and more are under consideration in the Middle East.

In addition, participant 7 brings up the issue of massive open online courses (MOOCs) as the key to accelerating the success of BOU's ongoing QA practices. MOOCs can give students access to the knowledge they might not have otherwise. They can also help people who cannot afford college ( Al-Rahmi et al. , 2019 ). MOOCs are an excellent way to get a nontraditional education online, and they can work well with traditional university education.

However, suitable and attractive infrastructure at phase III also got critical attention. Although the importance of the “place” aspect in the QA framework sparked various debates, BOU emphasized the development of good infrastructure and facilities to comply with the desired quality requirements. In line with that, BOU focused more on increasing the facilities of “study centers,” “RCs” and the main campus. However, in order to comply with the requirements of the government, during the later part of this phase, BOU established an IQAC with the financial and technical assistance from the UGC's Higher Education Quality Enhancement Project (see Figure 2 ).

The objective of IQAC is to promote a quality culture following national QA guidelines and international practices. Moreover, the focus was to ensure that the university's QA procedures were designed following the Quality Assurance Unit guidelines and national requirements. Additionally, the establishment of this cell focuses on developing, sustaining and enhancing the quality of education and public perception of the university through consistent QA practices and performance. It contributes to the development of the university's image in the eyes of stakeholders by ensuring transparency, accountability and sound management practices in all areas of administration and preparing the university to meet external QA and accreditation requirements. The cell also includes setting development goals and indicators of improvement in the educational and administrative functions of the organization. The cell develops the plan to achieve the government's desired goals, including identifying the problems by evaluating the overall features of the university's degree programs, curriculum, methods of teaching, teacher training, research activities and administrative activities. Based on these, BOU emphasized the following QA activities.

… the continuous QA practices may help BOU increase the ODL program's acceptance to a greater extent.

However, participants indicate that QA practices increased stakeholders' satisfaction, including the students, employers and regulatory bodies. Participants' views also mentioned that increased recognition is one of the critical indicators of the positive consequences of QA practices (see Figure 3 ).

5. Conclusion, implications and limitations of the study

This study aimed to analyze the experiences of implementing and maintaining the QA practices by BOU. Moreover, the study analyzes the impact of QA practices in enhancing BOU effectiveness. The findings show the importance of the role played by QA in increasing the effectiveness of the institution. The study contributes to two strands of literature: QM studies within the management literature and developing countries. It provides practical evidence on the challenges and experiences and how the emphasis on QA practices changed over time. Specifically, the findings provide an insight into the change that was made to the practices of BOU.

The analysis revealed that the changes in QA practices of the case institution mainly focused on three components, comprising people, program and place under three phases, including phase I, phase II and phase III. The result shows that the nature of ODL is different from that of traditional education, which causes unique challenges for BOU to manage quality. The QA practices in ODL and the traditional system are different in many ways, in terms of the qualification of academic and administrative staff, students' background, mode of education, teaching-learning methods, space and facilities, etc. However, the result reveals that there were no such QA practices during phase I; instead, this phase concentrated more on developing basic infrastructures. The emphasis was more on introducing the new model of the education system – the ODL approach to many students. The key challenges were attracting and recruiting desired candidates for the academic and administrative positions, the low acceptance of ODL and the lack of expertise in the management of the ODL system. The finding has also been supported by the scholars Kihwelo (2013) .

The study demonstrated that while the first stage of phase II was found to have no attention to QA practices, the later stage of phase II shows little to moderate attention to various aspects of QA practices. In this phase, a “needs analysis framework” was developed to identify the requirements of QA practices in terms of people (academic staff members, administrative staff members and students); program (curriculum, module, teaching, learning and other processes and procedures) and place (space and facilities). This framework helped the case institution in identifying the challenges, such as inexperienced academic and staff positions, diverse backgrounds of students with no admission test, lack of face-to-face interaction between teachers and students and rigorous recruitment and promotion process, which inhibit the desired quality.

Regarding the programming aspect, findings reveal that while the experienced faculty members from reputed universities were involved in preparing the modules, there was a lack of an initiative in regularly reviewing the curriculum and modules. However, the result shows that while there was little attention with respect to faculty training and research, a moderate level of improvement was mentioned at the later stage of this phase. Moreover, this phase pays moderate attention in increasing the facilities of its regional and study centers.

However, compared to phase I and phase II, phase III showed significant changes in QA practices in terms of all three aspects, including people, process and programs. The participants mentioned changes in terms of faculty recruitment and promotion; review of curriculum and modules; inclusion of modern tools and techniques in the mode of learning and teaching; rigorous training for faculty and staff development and availability of research grants. Finding suggests that following the aforementioned developments, a continuous improvement mechanism is developed after establishing IQAC. The IQAC led BOU in ensuring QA practices according to the national requirements. The analysis suggests that in an effort to enhance the acceptability of ODL to the stakeholders, BOU is preparing to apply for the accreditations. The findings indicate that any improvement is the result of awareness and intention of the top management. When top management understands the need and benefits of assuring quality, they can create a milestone. Therefore, it is imperative for the top management to create a systematic process to adopt QA practices and monitor the outcome on a regular basis.

The study extends the existing literature by exploring the experiences of implementing and maintaining the QA practices and the impact on the effectiveness of ODE in a developing country like Bangladesh. In particular, the analysis incorporates a qualitative approach to exploring the research objectives. In doing so, the findings assist the regulators and authorities of ODL providers in developing countries in understanding how to enhance the use and effectiveness of QA practices. The focus on a developing country was considered important as the use and effectiveness of QA in developing countries are different from those in developed countries due to the political, social and cultural environment. Moreover, while QA practices are prevalent in developed countries, institutions within developing economies experience difficulties incorporating such practices due to scant facilities, resistance and negligible investment in technologies. Similar results are observed in other developing nations, such as India. Even though institutions in underdeveloped nations endeavor to provide excellent education, each institution has its own contextual goals, norms and laws, budgetary constraints, security concerns and technical legacies ( Patra et al. , 2022 ). Consequently, the measures must consider the specific environment of the concerned institution. In addition, developing nations' governments must identify the issues that impede the institution's application of QA procedures and then develop the required measures to overcome these obstacles.

The study also extends the literature by providing an insight into the effectiveness of QA, in terms of increased recognition, employability and satisfaction of stakeholders. This implies that institutions should endeavor to make greater use of QA practices to provide better services, thereby enhancing the institution's image. This finding supports the previous studies by Tsekouras et al. (2003) .

However, the findings imply that QA is a never-ending process. If institutions simultaneously focus on improving three aspects, including people, processes and programs, it is possible to enhance the effectiveness of the institutions. Therefore, the institutions should endeavor to use QA practices to provide better services, thereby enhancing the institution's image, which also highlights the critical role of QA practices in enhancing performance.

The study has limitations. While the case study aimed to explore the changes in QA practices through a retrospective analysis of organizational participants' views of the changes, there is a possible risk of missing valuable information due to the inability of respondents to recall events. While such concerns were minimized by using multiple data sources, future research may extend the current study by investigating the findings in different research sites.

case study on quality education

Internal needs analysis/gap analysis framework of BOU

case study on quality education

QA framework during phase III

case study on quality education

IQAC-induced QA practices

List of participants

The time period of each phase is on the basis of the discussion of the participants.

Regional centers (RCs) usually organize the admission tests and maintain linkage with study centers including local school, colleges and universities.

Here, the “people” refers to the internal and external stakeholders including governing council members, management team members, senior academic and students who are part of QA activities. The “program” refers to the processes, procedures and activities including curricular design, teaching and learning, governance systems, professional development of staff, research, student assessment, staff recruitment, student admission, institutional ceremonies and student support services. “Place” refers to the space and facilities which are required to support every activity.

Al-Rahmi , W. , Aldraiweesh , A. , Yahaya , N. , Kamin , Y.B. and Zeki , A.M. ( 2019 ), “ Massive open online courses (MOOCs): data on higher education ”, Data in Brief , Vol.  22 , pp.  118 - 125 .

Alhumaid , K. , Ali , S. , Waheed , A. , Zahid , E. and Habes , M. ( 2020 ), “ COVID-19 and e-learning: perceptions and attitudes of teachers towards e-learning acceptance in the developing countries ”, Multicultural Education , Vol.  6 No.  2 , pp.  100 - 115 .

Amin , S. and Jumani , Z. ( 2022 ), “ Analysis of existing policies and practices in distance education: empowering women education ”, International Research Journal of Education and Social Sciences , Vol.  1 No.  1 , pp.  60 - 67 .

Arkorful , V. and Abaidoo , N. ( 2015 ), “ The role of e-learning, advantages and disadvantages of its adoption in higher education ”, International Journal of Instructional Technology and Distance Learning , Vol.  12 No.  1 , pp.  29 - 42 .

Arthur-Nyarko , E. , Agyei , D.D. and Armah , J.K. ( 2020 ), “ Digitizing distance learning materials: measuring students' readiness and intended challenges ”, Education and Information Technologies , Vol.  25 No.  4 , pp.  2987 - 3002 .

Belawati , T. and Zuhairi , A. ( 2007 ), “ The practice of a quality assurance system in open and distance learning: a case study at Universitas Terbuka Indonesia ”, International Review of Research in Open and Distance Learning , The Indonesia Open University , Vol.  8 No.  1 , p. 340 .

Bennett , A. ( 2004 ), “ Case study methods: design, use, and comparative advantages ”, Models, Numbers, and Cases: Methods for Studying International Relations , Vol.  2 No.  1 , pp.  19 - 55 .

Churiyah , M. , Sholikhan , S. , Filianti , F. and Sakdiyyah , D.A. ( 2020 ), “ Indonesia education readiness conducting distance learning in Covid-19 pandemic situation ”, International Journal of Multicultural and Multireligious Understanding , Vol.  7 No.  6 , pp.  491 - 507 .

Darojat , O. , Nilson , M. and Kaufman , D. ( 2015 ), “ Quality assurance in Asian open and distance learning: policies and implementation ”, Journal of Learning for Development (JL4D) .

Devkota , K.R. ( 2021 ), “ Inequalities reinforced through online and distance education in the age of COVID-19: the case of higher education in Nepal ”, International Review of Education , Vol.  67 No.  1 , pp.  145 - 165 .

Dhawan , S. ( 2020 ), “ Online learning: a panacea in the time of COVID-19 crisis ”, Journal of Educational Technology Systems , Vol.  49 No.  1 , pp.  5 - 22 .

Hoecht , A. ( 2006 ), “ Quality assurance in UK higher education: issues of Trust, control, professional autonomy and accountability ”, High Education , Vol.  51 , pp.  541 - 563 .

Kahveci , T.C. , Uygun , Ö. , Yurtsever , U. and Ilyas , S. ( 2012 ), “ Quality assurance in higher education institutions using strategic information systems ”, Procedia – Social and Behavioral Sciences , Vol.  55 , pp.  161 - 167 .

Kihwelo , P.F. ( 2013 ), “ Quality assurance system in open and distance learning for normative judgment ”, HURIA , Vol.  4 No.  1 , pp.  1 - 21 .

Liu , S. ( 2020 ), “ Can ranking contribute to the quality assurance of higher education? An examination of the Chinese disciplinary ranking ”, Cambridge Journal of Education , Vol.  51 , pp.  1 - 19 , doi: 10.1080/0305764X.2020.1829548 .

Mannan , A. ( 2015 ), “ Higher Education: no crisis but problem ”, True and Impartial Daily Sun , available at: https://www.daily-sun.com/post/45817/Higher-Education:No-crisis-but-problem .

Margaryan , A. , Bianco , M. and Littlejohn , A. ( 2015 ), “ Instructional quality of massive open online courses (MOOCs) ”, Computers and Education , Vol.  80 , pp.  77 - 83 .

McKinnon , K.R. , Walker , S.H. and Davis , D. ( 2000 ), Benchmarking: A Manual for Australian Universities , Department of Education, Training and Youth Affairs , Canberra, ACT .

Palvia , S. , Aeron , P. , Gupta , P. , Mahapatra , D. , Parida , R. , Rosner , R. and Sindhi , S. ( 2018 ), “ Online education: worldwide status, challenges, trends, and implications ”, Journal of Global Information Technology Management , Vol.  21 No.  4 , pp.  233 - 241 .

Patra , A. , Asghar , A. , Chaudhary , P. and Ravi , K.S. ( 2022 ), “ Integration of innovative educational technologies in anatomy teaching: new normal in anatomy education ”, Surgical and Radiologic Anatomy , Vol.  44 No.  1 , pp. 25 - 32 .

Perraton , H. ( 2012 ), Open and Distance Learning in the Developing World , 2nd ed. , Routledge, Taylor and Francis Group , London and New York .

Pham , H.T. ( 2018 ), “ Impacts of higher education quality accreditation: a case study in Vietnam ”, Quality in Higher Education , Vol.  24 No.  2 , pp.  168 - 185 .

Ryan , T. ( 2015 ), “ Quality assurance in higher education: a review of literature ”, Higher Learning Research Communications , Vol.  5 No.  4 .

Scull , W.R. , Kendrick , D. , Shearer , R. and Offerman , D. ( 2011 ), “ The landscape of quality assurance in distance education ”, Continuing Higher Education Review , Vol.  75 , pp.  138 - 149 .

Stella , A. and Gnanam , A. ( 2004 ), “ Quality assurance in distance education: the challenges to be addressed ”, Higher Education , Vol.  47 No.  2 .

Tait , A. ( 1997 ), Quality Assurance in Higher Education: Selected Case Studies , The Commonwealth of Learning , Vancouver, British Columbia.

Tomasik , M.J. , Helbling , L.A. and Moser , U. ( 2021 ), “ Educational gains of in-person vs. distance learning in primary and secondary schools: a natural experiment during the COVID-19 pandemic school closures in Switzerland ”, International Journal of Psychology , Vol.  56 No.  4 , pp.  566 - 576 .

Tsekouras , J. , Stamboulis , M. and Litsardakis , M. ( 2003 ), The Financing of Vocational Education and Training in Greece , Panorama Series, 78 .

Yazan , B. ( 2015 ), “ Three approaches to case study methods in education: Yin, Merriam, and Stake ”, The Qualitative Report , Vol.  20 No.  2 , pp.  134 - 152 .

Corresponding author

Related articles, we’re listening — tell us what you think, something didn’t work….

Report bugs here

All feedback is valuable

Please share your general feedback

Join us on our journey

Platform update page.

Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

Questions & More Information

Answers to the most commonly asked questions here

case study on quality education

  • High contrast
  • Press Centre

Search UNICEF

Education case studies, around-the-world case studies on unicef's education programme.

Education knowledge management dashboard

Case studies

Adolescent education and skills.

Improving students' mental health in Bangladesh

Improving the quality of lower secondary through inquiry-based learning and skills development (Argentina)

An online career portal strengthens career guidance among secondary students in India and helps them plan for future educational and work opportunities (India)

Lessons on youth-led action towards climate advocacy and policy (India)

Learning, life skills and citizenship education and social cohesion through game-based sports – Nashatati Programme (Jordan)

Mental health promotion and suicide prevention in schools (Kazakhstan)

A multi-level, cross-sectoral response to improving adolescent mental health (Mongolia)

The Personal Project (Morocco)  

Improving adolescents’ learning in violence-affected areas through blended in-person and online learning opportunities - Communities in Harmony for Children and Adolescents (Mexico)

A community-based approach to support the psychosocial wellbeing of students and teachers (Nicaragua)

Flexible pathways help build the skills and competencies of vulnerable out-of-school adolescents (United Republic of Tanzania)

Climate change and education

Schools as platforms for climate action (Cambodia)

Paving the way for a climate resilient education system (India)

Youth act against climate and air pollution impacts (Mongolia)

Early childhood education

Early environments of care: Strengthening the foundation of children’s development, mental health and wellbeing (Bhutan)

Native language education paves the way for preschool readiness (Bolivia)

Developing cross-sector quality standards for children aged 0-7 (Bulgaria)

Expanding quality early learning through results-based financing (Cambodia)

Harnessing technology to promote communication, education and social inclusion for young children with developmental delays and disabilities (Croatia, Montenegro, and Serbia)

Scaling up quality early childhood education in India by investing in ongoing professional development for officials at the state, district and local levels (India)

Strengthening early childhood education in the national education plan and budget in Lesotho to help children succeed in primary and beyond (Lesotho)

Enhancing play-based learning through supportive supervision (Nigeria)

Learning social and emotional skills in pre-school creates brighter futures for children (North Macedonia)

How developing minimum standards increased access to pre-primary education (Rwanda)

Expanding access to quality early childhood education for the most excluded children (Serbia)

Advancing early learning through results-based financing (Sierra Leone)

Lessons learned from designing social impact bonds to expand preschool education (Uzbekistan)

Equity and inclusion

Inclusive education for children with disabilities.

Strengthening policies to mainstream disability inclusion in pre-primary education (Ethiopia)

National early screening and referrals are supporting more young children with disabilities to learn (Jamaica)

Ensuring inclusive education during the pandemic and beyond (Dominican Republic)

Championing inclusive practices for children with disabilities (Ghana)

Accessible digital textbooks for children in Kenya (Kenya)

Planning for inclusion (Nepal)

Harnessing the potential of inclusive digital education to improve learning (Paraguay)

Gender equality in education

Sparking adolescent girls' participation and interest in STEM (Ghana)

Non-formal education and the use of data and evidence help marginalized girls learn in Nepal (Nepal)

Getting girls back to the classroom after COVID-19 school closures (South Sudan)

Education in emergencies

Creating classrooms that are responsive to the mental health needs of learners, including refugees (Poland)

Return to school (Argentina)

Learning from the education sector’s COVID-19 response to prepare for future emergencies (Bangladesh)

Prioritising learning for Rohingya children (Bangladesh)

Prioritizing children and adolescents’ mental health and protection during school reopening (Brazil)

Learning where it is difficult to learn: Radio programmes help keep children learning in Cameroon

Reaching the final mile for all migrant children to access education (Colombia)

Supporting the learning and socio-emotional development of refugee children (Colombia)

Mission Recovery (Democratic Republic of the Congo)

The National Building the Foundations for Learning Program, CON BASE (Dominican Republic)

Mental health and psychosocial well-being services are integrated in the education system (Ecuador)

Improving access to quality education for refugee learners (Ethiopia)

The Learning Passport and non-formal education for vulnerable children and youth (Lebanon)

Accelerated Learning Programme improves children’s learning in humanitarian settings (Mozambique)

Responding to multiple emergencies – building teachers’ capacity to provide mental health and psychosocial support before, during, and after crises (Mozambique)

Teaching at the right level to improve learning in Borno State (Nigeria)

Remedial catch-up learning programmes support children with COVID-19 learning loss and inform the national foundational learning strategy (Rwanda)

Learning solutions for pastoralist and internally displaced children (Somalia)

Recovering learning at all levels (South Africa)

How radio education helped children learn during the COVID-19 pandemic and aftermath (South Sudan)

Addressing learning loss through EiE and remedial education for children in Gaza (State of Palestine)

Providing psychosocial support and promoting learning readiness during compounding crises for adolescents in Gaza (State of Palestine)

Inclusion of South Sudanese refugees into the national education system (Sudan)

Inclusion of Syrian refugee children into the national education system (Turkey)

Including refugee learners so that every child learns (Uganda)

Learning assessments

Assessment for learning (Afghanistan)

Formative assessment places student learning at the heart of teaching (Ethiopia)

Strengthening teacher capacity for formative assessment (Europe and Central Asia)

All students back to learning (India)

Strengthening the national assessment system through the new National Achievement Survey improves assessment of children’s learning outcomes (India)

A new phone-based learning assessment targets young children (Nepal)

Adapting a remote platform in innovative ways to assess learning (Nigeria)

Assessing children's reading in indigenous languages (Peru)

Southeast Asia primary learning metrics: Assessing the learning outcomes of grade 5 students (Southeast Asia)

Minimising learning gaps among early-grade learners (Sri Lanka)

Assessing early learning (West and Central Africa)

Primary education / Foundational Literacy and Numeracy

Supporting Teachers to Improve Foundational Learning for Syrian Refugee Students in Jordan

Empowering teachers in Guinea: Transformative solutions for foundational learning

Improving child and adolescent health and nutrition through policy advocacy (Argentina)

Online diagnostic testing and interactive tutoring (Bulgaria)

Supporting the socio-emotional learning and psychological wellbeing of children through a whole-school approach (China)

Engaging parents to overcome reading poverty (India)

Integrated school health and wellness ensure better learning for students (India)

Instruction tailored to students’ learning levels improves literacy (Indonesia)

A whole-school approach to improve learning, safety and wellbeing (Jamaica)

Multi-sectoral programme to improve the nutrition of school-aged adolescents (Malawi)

Parents on the frontlines of early grade reading and math (Nigeria)

Training, inspiring and motivating early grade teachers to strengthen children’s skills in literacy and numeracy (Sierra Leone) Life skills and citizenship education through Experiential Learning Objects Bank (State of Palestine)

Curriculum reform to meet the individual needs of students (Uzbekistan)

Improving early grade reading and numeracy through ‘Catch-Up,’ a remedial learning programme (Zambia)

Reimagine Education / Digital learning

Education 2.0: skills-based education and digital learning (Egypt)

Empowering adolescents through co-creation of innovative digital solutions (Indonesia)

Virtual instructional leadership course (Jamaica)

Learning Bridges accelerates learning for over 600,000 students (Jordan)

Unleashing the potential of youth through the Youth Learning Passport (Jordan)

Lessons learned from the launch of the Learning Passport Shkollat.org (Kosovo)

Opening up the frontiers of digital learning with the Learning Passport (Lao PDR)

Building teachers’ confidence and capacity to provide online learning (Maldives)

Mauritania’s first digital learning program: Akelius Digital French Course (Mauritania)

Mitigating learning loss and strengthening foundational skills through the Learning Passport (Mexico)

Expanding digital learning opportunities and connectivity for all learners (Tajikistan)

For COVID-19 education case studies, please click here and filter by area of work (Education) and type (Case Study / Field Notes).

Resources for partners

Learning at the heart of education

Key Asks 2021 - National Reviews - SDG 4 Quality Education

More from UNICEF

Transforming education in africa.

An evidence-based overview and recommendations for long-term improvements

Early Childhood Education for All

It is time for a world where all children enter school equipped with the skills they need to succeed.

A world ready to learn

Prioritizing quality early childhood education

Mission: Recovery education in humanitarian countries

Updates on UNICEF’s work to deliver education to children in crisis-affected countries, with support from the US Government

side-area-logo

Case Studies

quality education

« How one Tennessee high school set out on a six-week mission to test immersive education via  virtual reality  and answer the question, “Could VR be the next frontier for education?” » « Studies show technologies like tablets increase student engagement and make certain tasks easier. Proving that learning improves with such tools, on the other hand, is more difficult. However, there is potential in VR technology — due to its immersive, 3D nature with the combination of visual, auditory and kinesthetic learning models — to better engage students and help them to retain key concepts. »

source :  https://www.amd.com/en/corporate-responsibility/technology-classroom

« Find out why  Duolingo  is the #1 way to learn Spanish, English, French, German, Italian, and Portuguese. http://www.duolingo.com Duolingo  is the world’s most popular way to learn a language.

Duolingo teaches you to read, write, listen and speak. And it’s extremely effective. In fact, an independent study found that 34 hours on Duolingo are equal to a whole university semester. Duolingo is also completely free. »

« Hundreds of thousands of refugee children around the world do not have access to education. Working together,  Educate a Child  and  UNHCR  have made it possible for 266,000 refugee children to attend school in 12 countries. »

« EAC works with partner organisations toward its mission to trigger significant breakthroughs in providing out of school children faced with extreme poverty, cultural barriers, and conflict-affected environments an opportunity for a full course of quality primary education. »

https://educateachild.org/about/who-we-are

case study on quality education

C’MON is the global SOCIAL INNOVATION and BUSINESS DEVELOPMENT support program which HELPS social innovators to GROW, to ACHIEVE significant scale, BECOME financially STABLE and to DELIVER impact. C’MON has a goal – to DEVELOP social INNOVATIONS and BUSINESSES with the help of executive experts, to PLAY a critical role in ENABLING social innovators to fulfill their potential and deliver IMPACT and to open the door to new innovative SUSTAINABLE social businesses enter into the MARKET.

case study on quality education

  • Transparency declaration
  • Terms & Conditions
  • What is done

RECENT NEWS

Registration to ChangeMakers’ON Hackathon has started!

SOCIAL MEDIA

Head office:   Draugystės street 19, Kaunas LT-51230, Lithuania +370 (620) 95401 [email protected]

case study on quality education

Impact of Policy Implementation on Education Quality: A Case Study on Philippines’ Low Ranking in International and Local Assessment Programs

  • Updated as of 7:14 am April 3, 2023

Louie Benedict R. Ignacio The Department of Political Science Faculty of Arts and Letters, University of Santo Tomas

Andrea Gaile A. Cristobal The Department of Political Science Faculty of Arts and Letters, University of Santo Tomas

Paul Christian David The Department of Political Science Faculty of Arts and Letters, University of Santo Tomas

Corresponding Author: Paul Christian David, The Department of Political Science, Faculty of Arts and Letters, University of Santo Tomas, Espana, Manila Email :  [email protected]

Recommended Citation: Ignacio, L. B., Cristobal, A., David, P., (2022). Impact of Policy Implementation on Education Quality: A Case Study on Philippines’ Low Ranking in International and Local Assessment Programs. Asian Journal on Perspectives in Education, 3(1), 41-54

In the recent report released by the Programme for International Student Assessment (PISA), the Philippines was ranked as one of the lowest in Mathematics, Science, and Reading Comprehension among 79 participating countries. The country also ranked low in other assessment programs, including TIMSS, SEA-PLM, and NAT. Despite the educational reforms established to improve the Philippine Education System, the Philippines remains low and significantly below its neighboring countries regarding quality education. Therefore, this study (1) describes how the Department of Education has undertaken the objectives of R.A. 10533, (2) determines the effect of policy implementation on the ranking of Philippine education quality in local and international assessment programs through the perspective of education experts, and (3) identifies the importance of local and international assessment programs in analyzing the current condition of education quality in the Philippines. This research has employed a qualitative approach using thematic analysis on narratives coming from (1) DepEd-OUCI, (2) DepEd-BEA, and (3) Education Policy experts, as well as documents used by the Department of Education and the Curriculum Consultative Committee. This study concludes that there are still challenges plaguing the implementation process. Hence, the need for further improvement in certain aspects is enumerated in this research. Moreover, considerable discrepancies in the disorganized and incoherent implementation system amongst and within the Department of Education, administrators, and other stakeholders, as well as confounded policy interpretation due to system instability, were all deduced.

Curriculum, policy implementation, PISA, assessment, Enhanced Basic Education

Introduction

Due to the drastic changes in the educational system, online distance learning is one of the alternative modalities to sustain continuous educational programs during pandemics, which develops the new literacies in Information Communication Technology (ICT) necessary to improve 21st-century learning. The students practice 21st-century skills such as collaboration, communication, critical thinking, and creativity in instructional technological tools (Bedir, 2019; Budiarti et al., 2021; Hendy, 2020; Pardede, 2020). In online learning, the learners collaborate with their classmates through virtual meetings, email, messenger, and google and Microsoft collaboration links in online applications. Internet access is used for communication between the teacher and students and students to their fellow students by using varied technological applications that exchange information between the messenger and the receiver. At the same time, the learners practice critical analysis on how to manipulate technical tools with the procedural steps on how to use the learning materials. Also, the students become independent learners who discover and search the lessons with creativity and productivity. Thus, the learners become creative in operating computer-based learning in the classes where the learner construct their learning designs. Therefore, reviewing the learners’ online education skills is crucial in new normal times.

The United Nations released its Sustainable Development Goals in 2015, which are set to be provided with a plan of action coordinated by all participating countries towards achieving it by 2030. One of its goals is to guarantee an inclusive and good quality of education that will instill lifelong learning applicable to one’s daily life (UN, 2015). In addition, the United Nations intends to solve the issue of the growing problem of maleducation due to the unclear reception of formal learning as a fundamental human right and the discrepancy between the standard of basic education from a local and global standpoint (Thaung, 2018). To combat this problem, states, through accountability, coordination, and regular monitoring, reviewing, and financing, must be able to resolve the low quality of primary education, inequitable access to higher and technical vocational education, and ingraining of skills that can be used for work, inequality in gender, and education on global citizenship.

The Philippines is no exemption among countries experiencing the effects of the growing global recession. According to the World Bank (2019), a growing learning crisis exists in relatively emerging economies like the Philippines, Kenya, Tanzania, South American countries, etc. Because of this, the World Bank posited that the lack of substantial and extensive monitoring in policy and curriculum implementation is the root cause of a persistent global learning crisis.

National agencies such as the National Economic and Development Authority (NEDA) continuously campaign towards awareness and resolving the issue (Roldan, 2018). The highlight of the government’s actions was the enactment of the Enhanced Basic Education Act, or Republic Act 10533 last 2013, which sought to reform and improve the existing curriculum by adjusting the standards and principles that educational institutions must uphold to improve the quality of education in the Philippines and compete in a global scale. The Department of Education, the central agency for implementing the enumerated standards, was mandated by the law to partner with agencies like Commission on Higher Education (CHED) and Technical Education for Skills Development Authority (TESDA). Different local and international assessment programs were adopted to gauge the necessary actions, such as Programme for International Student Assessment, Trends in International Mathematics and Science Study, Southeast Asia Primary Learning Metrics, and National Achievement Test (Elliott, Stankov, Lee, & Beckmann, 2019).

However, despite the actions by the government and seven years of implementation of the law, there is minimal to no progress in terms of the quality of education manifested by the Philippines’ low ranking (Roman, 2019). It is for this reason that this study aims to know the impact of administrative negligence in terms of implementing Republic Act 10533 in the Philippines’ low ranking and why the Philippines is heading on a downward trajectory.

With the condition of the Philippine education system, it is evident that an aspect of the system needs to be checked to get into the cause of this issue. Hence, this study aims to determine the impact of implementing state education policy in the Philippines on international and local assessment programs. Specifically, this study intends to evaluate whether the objectives of R.A. 10533 are being emphasized by the Department of Education, determine the effect of policy implementation on the ranking of Philippine education quality in local and international assessment programs, and identify the importance of local and international assessment programs in analyzing the condition of education quality in the Philippines.

The study intends to provide an understanding of the importance of global consciousness in the decline of quality education in the country. Existing literature provided various approaches to factors that affect the student’s academic performance and determinants of quality education. However, these studies focus only on the environmental factors that affect the student’s academic performance and their linkage to the teachers’ quality of teaching. The lacking discussion led this study to focus on the Philippines joining PISA and SEA-PLM. Hence, the Top-Down Approach of the Implementation Process of Public Policy theory manifests an avenue for disseminating curricular data from the macro-institutions to its micro-counterparts (Marsh & Huberman, 1984). Also, the premise of this theory will aid in understanding that the interventions of the institutions and administrators play a considerable role in fulfilling the objectives of RA 10533 through standard monitoring and implementing procedures for education quality improvement. Furthermore, this research may be presented to the Department of Education to develop better policies for educational reforms since the study evaluates the government agencies’ compliance with curriculum implementation and its development based on the standards presented in Republic Act No. 10533.

This research has utilized the Top-Down Approach of Implementation, co-authored by Paul Sabatier and Daniel Mazmanian in 1979 in their journal article entitled, “The Conditions of Effective Implementations: A Guide to Accomplishing Policy Objective.” This theory considers policy framers as the principal element of the implementing process of a policy and takes policy implementation as an administrative and managerial process more than a politically motivated procedure (Sabatier & Mazmanian, 1979). This theory was created to respond to the growing dispersion of comprehension of the limited extent of applicable programs and types of policymaking and implementing institutions.

The Top-Down approach posits that decisions by government officials are the starting point of the policy implementation process (Sabatier, 1986). The framing of policies is succeeded by raising specific questions revolving around the process of implementation itself, such as the extent of the implementing action in achieving the goal, the extent of the impact of policy, aspects affecting the implementation, and the reformation of the policy based on responses that are given after undergoing a process of evaluation. This theory also argues that there are six (6) necessary conditions for a successful and efficacious implementation: (a) Obvious and stable provision of objectives; (b) Sufficient justification of causation; (c) Legalization of the implementing process to enhance the urgency for compliance of the officials and target groups; (d) Officials’ commitment to an effective and productive implementation; (e) Maintained political support from interest groups and constituencies; and (f) Socio-economic factors that may have an impact on the support of people to the policy. The discourse on its merit continues today since its publication (Bardach, 1978; Berman and McLaughlin, 1976; Elmore, 1978; Jones, 1975; Lance, Lautenschlager, Sloan, & Varca, 1989; Murphy, 1973; Pressman and Wildavsky, 1973). The applicative properties of the theory were already being tested in different fields to know the limits and boundaries of its capabilities, such as its application in disseminating curricular data from the macro-institutions to their micro-counterparts (Marsh & Huberman, 1984).

The premises of the Top-Down theory aided this study in arguing that the burden of advancing the policy and evaluation is on the educational institutions, i.e., the Department of Education and the whole Curriculum Consultative Committee, affirming that the knowledge in the national-scale curriculum implementation is the lead determinant of practical curriculum reformation. Using the approach, this study argues that enhancing the focus and attention of the national agencies in implementing the Enhanced Basic Education Act of 2013 can increase the ranking and rating of the Philippines in both local and international assessment programs.

Literature Review

Curriculum and Policy Implementation

The curriculum is a prime factor in enhancing students’ academic participation and performance (Yu & Mocan, 2019). It is a chosen, arranged, unified, and evaluative provision of experiences among students that will help them attain different learning objectives, resulting from development and maturation for its application in real-life situations (Mulenga, 2018). Thus, the educational system of the Philippines is no different from its neighboring countries because it also passed through phases of improvement due to the dramatic changes brought by educational evolution (Guzman, 2003). However, despite numerous educational reformations, it is still clear that any systematic change in the education system should be accompanied by a high level of pro-activity, which defines the system’s quality. It is a process that involves focusing on exceeding expectations, continuous development, and sharing responsibilities (Schargel, as cited in Guzman, 2003). Therefore, if the education system will firmly contribute to the improvement of a proper social order to fight social ills, then there should be a sustained re-examination of its retooling since it has become clear that reforms introduced at both national and local levels are geared toward the achievement of effectiveness, quality, responsiveness, and excellence (Guzman, 2003). Also, students who experience an improved curriculum have seen a significant improvement in interest and engagement in learning. It also manifested positive student development, resulting in better performance (Yu & Mocan, 2019). Therefore, in order for the Philippines to be as progressive as it can be and be globally competitive, the education curriculum shall adhere on a specific set of standards that the Department of Education, with its cooperation with Commission on Higher Education and Technical Education and Skills Development Authority, which includes the following: (a) Student-centered, inclusive and development-focused curriculum; (b) Curriculum shall always remain relevant, responsive to national issues and Research-based; (c) Curriculum shall be careful and sensitive to other culture; (d) Curriculum shall be based on the Philippine context but can compete with the global arena; (e) Curriculum shall apply constructivist, inquiry-based, reflective, collaborative and integrative form of pedagogies; (f) Curriculum shall impose a Mother-Tongue Based System of learning – starting from the language being used in their houses to a foreign language; (g) A spiral progression approach on the students mastery and skills of different lessons shall be applied in the curriculum; and (h) Different local areas shall be able to modify and bend the curriculum in accordance to their educational, social and cultural contexts (Enhance Basic Education Act of 2013). 

Policy implementation is a process of upholding the basic standards and principles of the curriculum and putting into practice a set of plans and programs that aims for a change to whom and where it will be applied (Fullan, 1982). Implementing the K to 12 program aims to improve the education system in the Philippines to advance and further the recognition of a globally competitive Filipino. In this goal, the students shall master the necessary skills to attain the demand of the global education system (Dizon et al., 2019). Under Rule II, Section 10 of the Implementing Rules and Regulations of the Enhanced Basic Education Act of 2013, the Department of Education, in its purpose of developing the curriculum, shall be governed by the following:

10.1 The devising of the curriculum itself in fulfillment of Section 5 of the Act, the DepEd is responsible for the liaison with both the CHED and TESDA to make a coordinated educational curriculum concurrent with the basic, tertiary, and technical-vocational education in generating globally competitive Filipino students.

10.2 In developing the enhancement of the curriculum, the Department of Education shall be guided by the prescribed standards and principles listed under Section 5 of the law.

10.3 The production and development of materials, such as locally produced teaching and learning sources, shall be highly promoted to strengthen the learning resource development and distribution systems at the regional and divisional educational units.

10.5 The essentiality of stakeholder’s engagement and association, not directly on the implementation of the Enhanced Basic Education Act, but for the assessment of what is there to be addressed.

Furthermore, Rule II, Section 30 mandates the key role of the DepEd, CHED, and TESDA in creating a mechanism and tactical plans for the transition towards achieving an Enhanced Basic Education within a 10-year cycle that will end in 2021-2022; on the other hand, Rule VIII, Section 33 orders the establishment of a “Joint Congressional Oversight Committee for Enhanced Basic Education which serves as the evaluation and assessment committee of the reports, including budgetary, facilities and curricular summaries. It was also delegated the responsibility of evaluating the progress and deficiencies in aspects that greatly affects the performance of the students, teachers, and other stakeholders. The said law also imposes the necessity for establishing a “Curriculum Consultative Committee” that is delegated the power to oversee the implementation and evaluate whether the newly developed curriculum adheres to the provisions of the law.

In addition, curriculum development in enhancing basic education focuses on professional development since it is deemed necessary to improve the students. However, policies that aim to improve the teaching profession lack continuous follow-ups on reforms, making the changes look fragmented and insufficient (Miço, 2019).  Thus, in addressing such challenges, CHED coordinated with DepEd to establish a curriculum that is both research-based and globally competitive. TESDA also participates in the curriculum’s implementation by ensuring that students can apply the knowledge handed by the curriculum through work (Martin, Patacsil & Nieva, 2019). With the help of these macro-agencies, the evaluation of the effectiveness of policy implementation will be acquired. According to Swarnakar, Singh, & Tiwari (2019), assessing the effectiveness of the policy implementation is vital to the pursuit of improvement and contextualization by identifying the lacking and excess factors that impede the supposed positive contribution of the policy itself to take place. Furthermore, by assessing the implementation procedure, the government will also be able to put light on the current conditions of the subject and target groups which necessitates deeper and more contextual attention and response to better the relationship between the macro and micro agencies.

Assessment Programs

Assessment programs compare the educational attainment of students of different countries to provide a direct response to education reforms. It is one of the best ways to determine whether the Philippine education system, through engaging both locally and internationally, is improving (Balagtas et al., 2019; Martens, Niemann, & Teltemann, 2016). International assessments for education became a globally accepted standard because of their extensive and far-reaching inference and indication for reorganizing and restructuring national education systems. It establishes an international benchmark for the theoretical and applicable understanding which influenced and dominated the ideas of educational policymakers and even researchers since it provides two purposes: (1) the data gathered can be used to impact and influence policymakers; and (2) it focuses on a high-performing country to set as an example for other countries to understand and imitate its success (Schmidt & Burroughs, 2016).

According to Balagtas et al. (2019), one of the best ways to determine whether the Philippine education system is improving in the present is through its performance in Trends in Mathematics and Science Studies (TIMSS). Therefore, countries that performed well on the mathematics and science examinations given by TIMSS are most likely also performing well on the PISA assessment (i.e., Hong Kong-China, Singapore, and Japan).

The ​​Southeast Asia Primary Learning Metrics is another large-scale assessment program designed to fit the contextual problems in education within the region; that will provide an opportunity for each participating country to determine the growing issues and resolve these in a manner that will improve the country’s education system.

The results of large-scale international assessments are putting pressure on participating countries to reshape their curriculum to adhere to the standards imposed by the Program (Fischman, Topper, Goebel, & Holloway, 2019). However, the pressure being felt did not reflect nor manifest the reformation of education in all these countries; instead, it paved the way for large-scale comparisons from regional to global standards. The problem is that many countries are not deliberately qualifying education as a priority, which engenders their education security despite having adequate financial resources (Tatarinov, V. V., & Tatarinov, V. S., 2020).

Methodology

This qualitative and exploratory paper is a case study focused on the government agencies’ engagement and participation in policy implementation and their adherence to the standards provided by Republic Act 10533. It analyzed documents about the transition from the Basic Education Curriculum to the Enhanced Basic Education Curriculum, progress reports from agencies subjected to the same law to oversee the policy implementation, and narratives from the Department of Education and different Education Policy experts. These data cannot be quantified and calculated by mere numbers hence, requiring an in-depth understanding for the establishment of more conclusive interpretation, especially the statements gathered from interviews which necessitates a more composite, rich, and multi-faceted approach.

This research gathered data from the statements from educational policy experts in the Philippines and the Department of Education Bureau of Education Assessment and Office of the Undersecretary for Curriculum and Instructions. Furthermore, a semi-structured interview was applied to the department representatives and the experts. In addition, reports and documents from the Curriculum Consultative Committee, the transition report from the Basic Education Curriculum to the Enhanced Basic Education Program, the midterm report from the Joint Congressional Committee, and the government agencies comprising the Curriculum Consultative Committee were utilized. Furthermore, the study was conducted using documents from 2016 to 2020 only since these are the succeeding years after the mandatory midterm report of the Department of Education as presented in the Congress of the Philippines. The researchers have also gathered data from the latest results coming from international and local assessment programs, including the PISA, TIMSS, SEA-PLM, and NAT.

Experts on education policy and policy implementation have provided insights regarding the Philippines’ current education status and the Department of Education as the mandated spearhead for education policy implementation. The criteria for choosing the Department of Education as a respondent were embedded in Section 5 of RA 10533. As for the educational policy experts, they should at least attain a master’s degree in Educational Administration or Education Management and Leadership with 10-year experience in the field. In addition, the experts should also reach Level 7 or Level 8 of education following the Philippines Qualifications Framework, which is responsible for establishing the national standards for education and training outcomes (Resolution No. 2014-03, 2014).

Content analysis was used to simplify the data collected from statements and documents from government agencies and congressional committees. The researchers read through the documents collected from the various data sources to create a margin note in formulating initial codes using Microsoft Excel and a code book. This was applied for qualitative data analysis to help the researchers look for a thematic analysis of the study to have effective data management.

The data from the semi-structured interviews and document analysis were categorized according to variables. Hence, the data analysis concentrated on answering each research objective by focusing on the data collected from all methods of data collection.

The data gathered from the three education experts and the representatives of the Department of Education’s Bureau of Education Assessment and Office of the Undersecretary for Curriculum and Instructions have conveyed responses to the research objectives, classified as the following: (a) incoherent and disorganized system of implementations; (b) confound policy interpretation due to system instability; (c) assessment programs as performance indicators for policy improvement.

Incoherent and Disorganized System of Implementation

The experts have agreed upon the necessity of a holistic overview of implementing the education system, with Expert 1 mentioning that “It should be a chain. So, CHED’s teacher training should also be safeguarded there. The research skills, the critical analysis, should be focused and not memorization, the identification of frameworks, or memorization of valence or atomic number.” Expert 2 added, “My first issue is the language used for assessment. I think language plays a very vital role,” which emphasizes the factor of using the mother-tongue language in assessing the quality of education (Masaazi, Ssentanda, & Ngaka, 2018). While Expert 3 focused on the external factors that may have affected the student’s performance.

In response to the lack of a holistic education system, the Department of Education asserted its commitment to improving the implementation and the education system itself. The Office of the Undersecretary for Curriculum and Instruction (OUCI) stated that “…we are always mindful of the need to improve, so we have a very strong monitoring mechanism that allows us to continue to refine the existing programs and projects”, which is manifested on the “Sulong Edukalidad initiative which is our banner initiative to push for a higher attention to the need for quality education that is in the K to 12 program that was launched even before the release of the PISA results.”

The amount of emphasis that the Department of Education puts on the objectives of RA 10533 heavily affects the quality of education being imparted among students, resulting in difficulty maximizing capacity at the grassroots level (Barrot, 2018). Unfortunately, the Philippines is currently challenged by the disorganization and incoherence of the system of implementation of the Department of Education, manifested in many ways.

A gap between the intended curriculum and implementation of the national agencies based on their interpretation was raised by Expert 2, saying:

The curriculum is very beautiful. However, when it comes to the implementation, in the middle of the 3rd and 4th year, the expectation versus reality was far, that is one. I am saying that in that sense, there are quite some problems in terms of interpretation, even among regions and divisions; there are confusions in terms of interpretation, most especially in the classroom.

This has been seconded by Expert 3, who bureaucratized this interpretation system, pointing out the discretionary freedom of teachers within the classroom in interpreting the curriculum based on what they inferred as the best viable manner of teaching. 

The absence of an authentic assessment, as defined by Expert 2 as “the assessments that bring you into concretizing the knowledge into practical knowledge.” is also observable. This emphasizes the importance of veering away from the strictly theoretical focus of understanding into more applicative learning should be further enhanced by encouraging the students’ demonstration of higher-order thinking skills and better problem-solving skills (Koh, 2017).

However, amidst the vast agreement between the Department of Education and the Education experts, they have exhibited a certain level of a dispute regarding the cause and effect of frequent reformations in the education system. In defense of the DepEd, the OUCI has exclaimed the necessity of frequent reformations to cope with the dynamic system of education and cater to the rising needs of the department towards different aspects of education as time passes. They, therefore, see this as a necessity rather than an obstruction, with which Expert 1 disagreed. Expert 1 stated, “Because of so many reforms, is something happening? Yes, something is happening. However, I felt like it was just going to happen again and again that there will be a change once every six years.” This only means that the previous challenges were not used as a deterrent, causing the country to miss many opportunities. Expert 2 recommends having a road map to secure a more consistent and continuous implementation of the curriculum regardless of who is seated as the Department Secretary or the President. At large, the agreements still managed to outweigh the disagreements that occurred.

To further solidify the statements given, government documents have shown several points leading to the claims of the experts and the DepEd representatives regarding the aspects that need to be addressed. For example, the Transition Report on Enhanced Basic Education raised the need to strengthen the curriculum further regarding contextualization, learning opportunities, and inclusive participation. Moreover, the DepEd also ensures the actualization of the intended curriculum, as evident in the Curriculum Guides through a strong Curriculum Support System. Also, the Basic Education Monitoring and Evaluation Framework presented key education objectives with the learner’s characteristics as the leading indicators of success.

Confound Policy Interpretation Due to System Instability

The quality of education, as manifested in different assessment programs, has been compromised due to the impact caused by problems plaguing the implementation process of DepEd and other agencies regarding policy interpretation. As stated, it is likely to face challenges regarding ensuring consistency in its delivery at the subnational level (Norris et al., 2014).

The data gathered shows that there are significant disagreements in some critical respects between the Department of Education and the experts since, according to the Department of Education, liaising between agencies is not a problem but more of a challenge “in terms of unifying the focus of everyone on the more essential aspects that will help to develop high performing teachers, highly committed and highly competent teachers.” Also, for the DepEd, it is necessary to intensify capacity-building, and “there is still room for improvement in terms of current efforts at coordinating and harmonizing the priorities of CHED, TESDA, and even the PRC.” As for the experts, the coordination between DepEd and CHED was seen as both a challenge and a problem because, as Expert 3 stated, even if “the DepEd restructures the system, and they fix the governance system to make sure there is cooperation among agencies. The communication between DepEd and CHED should still be strengthened”. After all, the expected knowledge, skills, and competencies that should develop in the students’ basic education deemed necessary for higher education are not adequately achieved.

Furthermore, to be as impactful as possible, educational policies should move beyond mere “paper compliance,” which only aims to meet the minimal requirements. The Department of Education acknowledged a problem regarding policy implementation, stating that implementation is their weakest point that needs to be addressed immediately.

Although the DepEd acknowledges the effort to change its ways, Expert 2 reiterated the focus of DepEd on paper compliance, stating that:

The government agencies are paper champions. They produce reports, but it is not validated on the ground. The problem is, there is a report, they were able to submit the reports, we can read the reports, some are quite acceptable, some are not so good, but the gap is what is happening? In the context of the ground.

With, Expert 1 further explained that it is not enough that we only look at the structures alone or the policies. We should also look at the policy actors since, as agents of policies, there should be an enhancement of leadership development to move away from the culture of mere compliance towards a culture of excellence and accountability. Also, according to Expert 2, “the only flaw is in terms of implementation, and there are qualified and good educators in the Philippines, the problem is in the learning transfer,” which can be seen in the lack of training in terms of usage which is a part of leadership management. Therefore, to have an effective educational reform, a strategic policy that is holistic and long-term is needed (Miço, 2019).

One factor that the experts also mentioned hinders the progress of the Philippines in terms of monitoring is the lack of necessary mechanisms that will monitor and categorize the data on a much larger scale. Fortunately, both the Experts and DepEd agreed that the country has not yet reached its limit in terms of implementation, therefore manifesting opportunities that will improve the implementing system.

Lastly, although the Midterm Report of the Department of Education and the Evaluation Report of the Curriculum Consultative Committee lean more toward supporting DepEd’s agenda towards compliance with RA 10533, House Resolution No. 473 generally backs up the experts toward a confounded policy implementation.

Performance Indicators for Policy Improvement

The Philippines’ participation in different international assessment programs, and the facilitation of the local ones, play an essential part in gauging the performance to determine the current and immediate condition of Philippine education quality.

Identifying the importance of local and international assessment programs with the current condition of education quality shows that as performance indicators for policy improvement, assessment programs are vital since they provide evidence that should be a part of the decision-making process in the government. However, the problem lies in the resistance of those in position to the results. According to Expert 2, “if you were given feedback, it means you have something to do,” and “they should not be threatened by a low score or a low ranking because it does not entirely reflect that you have failed, but simply that there is something that you need to address right now.” Therefore, for Expert 3, “you cannot start the learning process if you do not own up to the mistake or failure.” Moreover, even the Department of Education agreed that:

We have to continue providing benchmarks to determine whether what we are doing is slowly delivering the impact or the results that we want to accomplish. Otherwise, we would not have the basis to say that improvements are being recorded, although we would still have the national assessments as a mechanism to measure on my part, although the secretary’s open to the idea of resting for a while in terms of taking part in the PISA but my take is we must continue because the benchmark has to be there.

Moreover, assessment programs as a problem indicator are essential for policymakers because the results of assessments are “a good measurement in determining the immediate condition of our system, and it is also a predictor” as Expert 2. In addition, indicators have a significant role in policy monitoring by producing unbiased and objective observations on the progress toward policy objectives. Assessment programs as problem indicators are a quantitative presentation of the conditions in a policy field that can be used as an instrument to inspect further and delve into the effects of policies and provide information for policymakers to determine the effectiveness of policies and to make any adjustments where it is required (Schumann, 2016). Hence, for Expert 3, “for a reasonable and logical policy maker, all evidence should be part of the decision-making process, what to do, what not to do” since it shows the problem in the educational system and assessment programs also provide straightforward suggestions. Also, the Department of Education (DepEd) stated that “if those flaws are eliminated, potentially, the quality of education that we have might also improve.”

Also, assessment programs are necessary for evidence-based policymaking because they generate policy recommendations. For Expert 3, “we need to emphasize that when we talk about curriculum implementation, assessment, especially third-party assessments, these are part of the evidence-based policymaking and being a responsible policy maker. You should not omit evidence simply because it does not sit well on you on a personal level”. Therefore, assessment programs empowered the education system by providing evidence-based analysis of students’ academic performance to improve the country’s educational policies, as evidence-based policymaking has seen significant advancements even at the local levels. Even the DepEd recognizes the importance of both international and local assessment programs because:

These assessments, their objective, are external to the learning delivery, and they are external to the department. Besides they follow high-quality protocols, like, following the line of testing and measurement, have protocols that we follow, and they are fair because of their objective. They want to improve SDG 4, or sustainable development goal 4, which is quality education.

This study concludes that there are still numerous challenges afflicting the implementation process, hence a hindrance to achieving the objectives of the Enhanced Basic Education Act of 2013. Despite the pieces of evidence provided by the documents, implying the commitment of the different agencies to achieving a good quality of education, the data coming from the experts have directed the root of the problems towards the misalignment and misinterpretation of the process of implementing and monitoring of the policies and not on the policy per se. The researchers have therefore navigated towards the role of the involved government agencies in the achievement of an enhanced basic education curriculum and a significant improvement of the Philippines in both international and local assessment programs since, per the premises of Top-Down theory, the weight of developing the policy and evaluation is on the educational institutions. Therefore, by enhancing the attention of national agencies in charge of the implementation process, the country’s ranking in assessment programs can significantly increase. This sheds light on a possible suggestion for the recalibration of the implementation and monitoring system to ensure that there is an existing universal understanding of the objectives and principles of both the Republic Act 10533 itself and other released orders from the Department of Education as an extension of their duty under the law. 

This study recommends that for subsequent research on educational policy, the gaps that the researchers identified in the literature should be addressed, which includes further research on the following: (1) the role of teachers in curriculum development and enhanced outcomes in assessment programs; (2) the gap between understanding the intended curriculum and implemented curriculum; (3) the detrimental effect of mere paper compliance about educational policies; and (4) future studies on other policies that focus on aspects that might affect the quality of education in the country. Also, as a recommendation to the Department of Education for the Improvement of the Policy Implementation Mechanisms, the following are being emphasized by the researchers: (a) creation of a roadmap for the implementation process of the Enhanced Basic Education Curriculum to ensure its continuity despite the inevitable change of administrators; (b) formation of leadership development training on structural leadership; (c) strengthening of the communication and cooperation of DepEd and CHED to achieve the goals of RA 10533; and (d) continuation of the Philippines’ participation in international assessment programs. Furthermore, to highlight the development of a more inclusive learning system, the following are also recommended: (a) establishment of different learning action cells; (b) adjustments in terms of the manner of training these teachers; and (c) refocusing and rechecking of Assessments Tasks to go beyond the traditional and theoretical forms of assessments, including Pen and Paper Tests, and adopt Authentic Assessments as a significant part of the curriculum.

Adopting the Amendments of the Philippine Qualifications Framework and Descriptors, Resolution No. 2014-03 (2014).

Balagtas, M., Garcia, D., & Ngo, D. (2019). Looking through Philippine’s K to 12 Curriculum in Mathematics and Science vis-a-vis TIMSS 2015 Assessment Framework. EURASIA Journal of Mathematics, Science and Technology Education, 15(12).

Bardach, E. (I978). The Implementation Game. Cambridge: MIT Press

Barrot, J. S. (2018). English Curriculum Reform in the Philippines: Issues and Challenges from a 21st Century Learning Perspective. Journal of Language, Identity and Education, 18(3), 145-160.

Berman, P. & McLaughlin, M. (1976). Implementation of ESEA Title I. Teacher College Record, 77, 397-4515.

Danilewicz W., & Lauwers G. (Eds.), Rethinking Teacher Education for the 21st Century: Trends, Challenges and New Directions (pp. 150-167). Opladen; Berlin; Toronto: Verlag Barbara Budrich.

Dizon, R., Calbi, J., Cuyos, J., & Miranda, M. (2019). Perspectives on the Implementation of the K to 12 Program in the Philippines: A Research Review. International Journal of Innovation and Research in Educational Sciences, 6(6), 2349-5219. 

Elliott, K. (2015). Teacher Performance Appraisal: More about Performance or Development?. Australian Journal of Teacher Education,40(9).

Elmore, R. (1978). Organizational Model of Social Program Implementation. Public Policy, 26, 185-228.

Fullan, M. (1982). Implementing Educational Change: Progress at Last.

Guzman, A. (2003). The Dynamics of Educational Reforms in the Philippine Basic and Higher Education Sectors. Asia Pacific Education Review, 4(1), 39-50.

Fischman, G., Topper, A., Goebel, J., & Holloway, J. (2019). Examining the influence of international large-scale assessments on national education politics, Journal of Education Policy, 34(4), 470-499.

Hermann, N. (1998). The theory behind the HBDI. Hermann International.

Jones, Charles (I975). Clean Air. Pittsburgh: University of Pittsburgh Press

Julian Elliott, Lazar Stankov, Jihyun Lee & Jens F. Beckmann (2019) What did PISA and TIMSS ever do for us?: the potential of large-scale datasets for understanding and improving educational practice. Comparative Education, 55 (1), 133-155. DOI:  10.1080/03050068.2018.1545386 .

Koh, K. H. (2017). Authentic assessment. In Oxford research encyclopedia of education.

Lance, C..E., Lautenschlager, G. J., Sloan, C. E., & Varca, P. E. (1989). A Comparison Between Bottom-Up, Top-Down, and Bidirectional Models of Relationships Between Global and Life Facet Satisfaction. The Journal of Analytical Psychology, 57 (3), 601-624.

Marsh, C. & Huberman, M. (2006). Disseminating Curricula: A Look from the Top Down. Journal of Curriculum Studies, 16(1), 53-66.

Martens, K., Niemann, D., & Teltemann, J. (2016). Effects of international assessments in education – a multidisciplinary review. European Educational Research Journal, 15(5), 516–522.

Martin, N., Patacsil, D., & Nieva, J. (2019). Competency Assessment of The  Accountancy,  Business  and Management  Grade  12  Learners in The  Department of  Education for TESDA Bookkeeping NC III Qualification. Asian Journal of Business and Technology, 2(2).

Masaazi, F. M., Ssentanda, M. E., & Ngaka, W. (2018). On Uganda government’s commitment to the development and implementation of the mother tongue education policy in post-2015 era. Apples: Journal of Applied Language Studies, 12(2).

Miço, H. (2019). The Teaching Profession in Albania and the Continuous Need for Improvement through Teacher Training Reforms. In Kowalczuk-Walêdziak M., Korzeniecka-Bondar A

Mulenga, I. M. (2018). Conceptualization and Definition of a Curriculum. Journal of Lexicography and Terminology, 2(2), pp. 1-23.

Murphy, J. (1973). The Education Bureaucracies Implement Novel Policy: The Politics of Title I of ESEA, in Policy and Politics in America (Sindler, A., ed.). Little, Brown.

Norris, E., M. Kidson, P. Bouchal, and J. Rutter. (2014). Doing Them Justice: Lessons from Four Cases of Policy Implementation, 19. London: Institute for Government. 

Pressman, J., Wildavvsky, A.  (1973). Implementation. Univ. of California Press.

Roldan, M. D. G. Z. (2018). Towards Attaining the Sustainable Development Goals: The Philippines and the 2030 Agenda. In DLSU Research Congress 2018.

Roman, A. G. (2019). Curriculum Implementation and Performance of Mathematics Education Students in One State University in the Philippines. Asian Journal of Multidisciplinary Studies, 2(2), 65-72.

Sabatier, P. & Mazmanian, D. (1979). The Conditions of Effective Implementation: A Guide to Accomplishing Policy Objectives. Policy Analysis, 5(4), 481-504.

Sabatier, P. A. (1986). Top-down and Bottom-up Approaches to Implementation Research: A Critical Analysis and Suggested Synthesis. Journal of Public Policy, 6(1), 21-48.

Schargel, F. P. (1991). Promoting quality in education. Vocational Educational Journal, 66(8), 34-35. 

Schmidt, W., & Burroughs, N. (2016). The Trade-Off between Excellence and Equality: What International Assessments Tell Us. Georgetown Journal of International Affairs, 17(1), 103-109.

Schumann, A. (2016). “Using Outcome Indicators to Improve Policies: Methods, Design Strategies and Implementation,” OECD Regional Development Working Papers, No. 2016/02, OECD Publishing, Paris. 

Swarnakar, V., Singh, A. R., & Tiwari, A. K. (2019, September). Evaluating importance of critical success factors in successful implementation of Lean Six Sigma framework. In AIP Conference Proceedings, 2148(1), 030048-1- 030048-9.

Tatarinov, V. (2020). Higher Education Reform and Problems of its Implementation in Ukraine. Academic Review, 52(1). 

Thaung, N. (2018). Monitoring of SDG4: Global and Regional Level. UNICEF Bangkok

UN (2015) Transforming Our World: The 2030 Agenda for Sustainable Development, 2nd August 2015. New York: United Nations.

World Bank. (2019). The Education Crisis: Being in School is Not the Same as Learning.

Yu, H. & Mocan, N. (2019). The Impact of High School Curriculum on Confidence, Academic Success, and Mental and Physical Well-Being of University of Students. Journal of Labor Research. Vol. 40, pp. 428-462.

Author’s Bionote

Louie Benedict R. Ignacio, PhD is the Chair and an Assistant Professor in the Department of Sociology, University of Santo Tomas. He also teaches in the Department of Political Science of the same University and is a former President of the Philippine Sociological Society.

Andrea Gaile A. Cristobal is currently taking the Juris Doctor program at the University of Santo Tomas with developing interests in the field of public law and educational policy. She graduated Magna Cum Laude from the same University with the degree of Bachelor of Arts in Political Science and was awarded the Best Thesis.

Paul Christian David is currently taking the Juris Doctor program at the University of Santo Tomas with developing interests in the field of public law, and environmental and educational policy. He graduated Magna Cum Laude from the same University with the degree of Bachelor of Arts in Political Science and was awarded the Best Thesis.

case study on quality education

ASIAN JOURNAL ON PERSPECTIVES IN EDUCATION

Far Eastern University Institute of Education FEU Campus, Nicanor Reyes Street, Sampaloc Manila, Philippines, 1015 Email:  [email protected]

Cookie Policy and Privacy Notice

We use cookies to analyze traffic and improve your overall experience.

  • Open access
  • Published: 22 April 2024

Artificial intelligence and medical education: application in classroom instruction and student assessment using a pharmacology & therapeutics case study

  • Kannan Sridharan 1 &
  • Reginald P. Sequeira 1  

BMC Medical Education volume  24 , Article number:  431 ( 2024 ) Cite this article

Metrics details

Artificial intelligence (AI) tools are designed to create or generate content from their trained parameters using an online conversational interface. AI has opened new avenues in redefining the role boundaries of teachers and learners and has the potential to impact the teaching-learning process.

In this descriptive proof-of- concept cross-sectional study we have explored the application of three generative AI tools on drug treatment of hypertension theme to generate: (1) specific learning outcomes (SLOs); (2) test items (MCQs- A type and case cluster; SAQs; OSPE); (3) test standard-setting parameters for medical students.

Analysis of AI-generated output showed profound homology but divergence in quality and responsiveness to refining search queries. The SLOs identified key domains of antihypertensive pharmacology and therapeutics relevant to stages of the medical program, stated with appropriate action verbs as per Bloom’s taxonomy. Test items often had clinical vignettes aligned with the key domain stated in search queries. Some test items related to A-type MCQs had construction defects, multiple correct answers, and dubious appropriateness to the learner’s stage. ChatGPT generated explanations for test items, this enhancing usefulness to support self-study by learners. Integrated case-cluster items had focused clinical case description vignettes, integration across disciplines, and targeted higher levels of competencies. The response of AI tools on standard-setting varied. Individual questions for each SAQ clinical scenario were mostly open-ended. The AI-generated OSPE test items were appropriate for the learner’s stage and identified relevant pharmacotherapeutic issues. The model answers supplied for both SAQs and OSPEs can aid course instructors in planning classroom lessons, identifying suitable instructional methods, establishing rubrics for grading, and for learners as a study guide. Key lessons learnt for improving AI-generated test item quality are outlined.

Conclusions

AI tools are useful adjuncts to plan instructional methods, identify themes for test blueprinting, generate test items, and guide test standard-setting appropriate to learners’ stage in the medical program. However, experts need to review the content validity of AI-generated output. We expect AIs to influence the medical education landscape to empower learners, and to align competencies with curriculum implementation. AI literacy is an essential competency for health professionals.

Peer Review reports

Artificial intelligence (AI) has great potential to revolutionize the field of medical education from curricular conception to assessment [ 1 ]. AIs used in medical education are mostly generative AI large language models that were developed and validated based on billions to trillions of parameters [ 2 ]. AIs hold promise in the incorporation of history-taking, assessment, diagnosis, and management of various disorders [ 3 ]. While applications of AIs in undergraduate medical training are being explored, huge ethical challenges remain in terms of data collection, maintaining anonymity, consent, and ownership of the provided data [ 4 ]. AIs hold a promising role amongst learners because they can deliver a personalized learning experience by tracking their progress and providing real-time feedback, thereby enhancing their understanding in the areas they are finding difficult [ 5 ]. Consequently, a recent survey has shown that medical students have expressed their interest in acquiring competencies related to the use of AIs in healthcare during their undergraduate medical training [ 6 ].

Pharmacology and Therapeutics (P & T) is a core discipline embedded in the undergraduate medical curriculum, mostly in the pre-clerkship phase. However, the application of therapeutic principles forms one of the key learning objectives during the clerkship phase of the undergraduate medical career. Student assessment in pharmacology & therapeutics (P&T) is with test items such as multiple-choice questions (MCQs), integrated case cluster questions, short answer questions (SAQs), and objective structured practical examination (OSPE) in the undergraduate medical curriculum. It has been argued that AIs possess the ability to communicate an idea more creatively than humans [ 7 ]. It is imperative that with access to billions of trillions of datasets the AI platforms hold promise in playing a crucial role in the conception of various test items related to any of the disciplines in the undergraduate medical curriculum. Additionally, AIs provide an optimized curriculum for a program/course/topic addressing multidimensional problems [ 8 ], although robust evidence for this claim is lacking.

The existing literature has evaluated the knowledge, attitude, and perceptions of adopting AI in medical education. Integration of AIs in medical education is the need of the hour in all health professional education. However, the academic medical fraternity facing challenges in the incorporation of AIs in the medical curriculum due to factors such as inadequate grounding in data analytics, lack of high-quality firm evidence favoring the utility of AIs in medical education, and lack of funding [ 9 ]. Open-access AI platforms are available free to users without any restrictions. Hence, as a proof-of-concept, we chose to explore the utility of three AI platforms to identify specific learning objectives (SLOs) related to pharmacology discipline in the management of hypertension for medical students at different stages of their medical training.

Study design and ethics

The present study is observational, cross-sectional in design, conducted in the Department of Pharmacology & Therapeutics, College of Medicine and Medical Sciences, Arabian Gulf University, Kingdom of Bahrain, between April and August 2023. Ethical Committee approval was not sought given the nature of this study that neither had any interaction with humans, nor collection of any personal data was involved.

Study procedure

We conducted the present study in May-June 2023 with the Poe© chatbot interface created by Quora© that provides access to the following three AI platforms:

Sage Poe [ 10 ]: A generative AI search engine developed by Anthropic © that conceives a response based on the written input provided. Quora has renamed Sage Poe as Assistant © from July 2023 onwards.

Claude-Instant [ 11 ]: A retrieval-based AI search engine developed by Anthropic © that collates a response based on pre-written responses amongst the existing databases.

ChatGPT version 3.5 [ 12 ]: A generative architecture-based AI search engine developed by OpenAI © trained on large and diverse datasets.

We queried the chatbots to generate SLOs, A-type MCQs, integrated case cluster MCQs, integrated SAQs, and OSPE test items in the domain of systemic hypertension related to the P&T discipline. Separate prompts were used to generate outputs for pre-clerkship (preclinical) phase students, and at the time of graduation (before starting residency programs). Additionally, we have also evaluated the ability of these AI platforms to estimate the proportion of students correctly answering these test items. We used the following queries for each of these objectives:

Specific learning objectives

Can you generate specific learning objectives in the pharmacology discipline relevant to undergraduate medical students during their pre-clerkship phase related to anti-hypertensive drugs?

Can you generate specific learning objectives in the pharmacology discipline relevant to undergraduate medical students at the time of graduation related to anti-hypertensive drugs?

A-type MCQs

In the initial query used for A-type of item, we specified the domains (such as the mechanism of action, pharmacokinetics, adverse reactions, and indications) so that a sample of test items generated without any theme-related clutter, shown below:

Write 20 single best answer MCQs with 5 choices related to anti-hypertensive drugs for undergraduate medical students during the pre-clerkship phase of which 5 MCQs should be related to mechanism of action, 5 MCQs related to pharmacokinetics, 5 MCQs related to adverse reactions, and 5 MCQs should be related to indications.

The MCQs generated with the above search query were not based on clinical vignettes. We queried again to generate MCQs using clinical vignettes specifically because most medical schools have adopted problem-based learning (PBL) in their medical curriculum.

Write 20 single best answer MCQs with 5 choices related to anti-hypertensive drugs for undergraduate medical students during the pre-clerkship phase using a clinical vignette for each MCQ of which 5 MCQs should be related to the mechanism of action, 5 MCQs related to pharmacokinetics, 5 MCQs related to adverse reactions, and 5 MCQs should be related to indications.

We attempted to explore whether AI platforms can provide useful guidance on standard-setting. Hence, we used the following search query.

Can you do a simulation with 100 undergraduate medical students to take the above questions and let me know what percentage of students got each MCQ correct?

Integrated case cluster MCQs

Write 20 integrated case cluster MCQs with 2 questions in each cluster with 5 choices for undergraduate medical students during the pre-clerkship phase integrating pharmacology and physiology related to systemic hypertension with a case vignette.

Write 20 integrated case cluster MCQs with 2 questions in each cluster with 5 choices for undergraduate medical students during the pre-clerkship phase integrating pharmacology and physiology related to systemic hypertension with a case vignette. Please do not include ‘none of the above’ as the choice. (This modified search query was used because test items with ‘None of the above’ option were generated with the previous search query).

Write 20 integrated case cluster MCQs with 2 questions in each cluster with 5 choices for undergraduate medical students at the time of graduation integrating pharmacology and physiology related to systemic hypertension with a case vignette.

Integrated short answer questions

Write a short answer question scenario with difficult questions based on the theme of a newly diagnosed hypertensive patient for undergraduate medical students with the main objectives related to the physiology of blood pressure regulation, risk factors for systemic hypertension, pathophysiology of systemic hypertension, pathological changes in the systemic blood vessels in hypertension, pharmacological management, and non-pharmacological treatment of systemic hypertension.

Write a short answer question scenario with moderately difficult questions based on the theme of a newly diagnosed hypertensive patient for undergraduate medical students with the main objectives related to the physiology of blood pressure regulation, risk factors for systemic hypertension, pathophysiology of systemic hypertension, pathological changes in the systemic blood vessels in hypertension, pharmacological management, and non-pharmacological treatment of systemic hypertension.

Write a short answer question scenario with questions based on the theme of a newly diagnosed hypertensive patient for undergraduate medical students at the time of graduation with the main objectives related to the physiology of blood pressure regulation, risk factors for systemic hypertension, pathophysiology of systemic hypertension, pathological changes in the systemic blood vessels in hypertension, pharmacological management, and non-pharmacological treatment of systemic hypertension.

Can you generate 5 OSPE pharmacology and therapeutics prescription writing exercises for the assessment of undergraduate medical students at the time of graduation related to anti-hypertensive drugs?

Can you generate 5 OSPE pharmacology and therapeutics prescription writing exercises containing appropriate instructions for the patients for the assessment of undergraduate medical students during their pre-clerkship phase related to anti-hypertensive drugs?

Can you generate 5 OSPE pharmacology and therapeutics prescription writing exercises containing appropriate instructions for the patients for the assessment of undergraduate medical students at the time of graduation related to anti-hypertensive drugs?

Both authors independently evaluated the AI-generated outputs, and a consensus was reached. We cross-checked the veracity of answers suggested by AIs as per the Joint National Commission Guidelines (JNC-8) and Goodman and Gilman’s The Pharmacological Basis of Therapeutics (2023), a reference textbook [ 13 , 14 ]. Errors in the A-type MCQs were categorized as item construction defects, multiple correct answers, and uncertain appropriateness to the learner’s level. Test items in the integrated case cluster MCQs, SAQs and OSPEs were evaluated with the Preliminary Conceptual Framework for Establishing Content Validity of AI-Generated Test Items based on the following domains: technical accuracy, comprehensiveness, education level, and lack of construction defects (Table  1 ). The responses were categorized as complete and deficient for each domain.

The pre-clerkship phase SLOs identified by Sage Poe, Claude-Instant, and ChatGPT are listed in the electronic supplementary materials 1 – 3 , respectively. In general, a broad homology in SLOs generated by the three AI platforms was observed. All AI platforms identified appropriate action verbs as per Bloom’s taxonomy to state the SLO; action verbs such as describe, explain, recognize, discuss, identify, recommend, and interpret are used to state the learning outcome. The specific, measurable, achievable, relevant, time-bound (SMART) SLOs generated by each AI platform slightly varied. All key domains of antihypertensive pharmacology to be achieved during the pre-clerkship (pre-clinical) years were relevant for graduating doctors. The SLOs addressed current JNC Treatment Guidelines recommended classes of antihypertensive drugs, the mechanism of action, pharmacokinetics, adverse effects, indications/contraindications, dosage adjustments, monitoring therapy, and principles of monotherapy and combination therapy.

The SLOs to be achieved by undergraduate medical students at the time of graduation identified by Sage Poe, Claude-Instant, and ChatGPT listed in electronic supplementary materials 4 – 6 , respectively. The identified SLOs emphasize the application of pharmacology knowledge within a clinical context, focusing on competencies needed to function independently in early residency stages. These SLOs go beyond knowledge recall and mechanisms of action to encompass competencies related to clinical problem-solving, rational prescribing, and holistic patient management. The SLOs generated require higher cognitive ability of the learner: action verbs such as demonstrate, apply, evaluate, analyze, develop, justify, recommend, interpret, manage, adjust, educate, refer, design, initiate & titrate were frequently used.

The MCQs for the pre-clerkship phase identified by Sage Poe, Claude-Instant, and ChatGPT listed in the electronic supplementary materials 7 – 9 , respectively, and those identified with the search query based on the clinical vignette in electronic supplementary materials ( 10 – 12 ).

All MCQs generated by the AIs in each of the four domains specified [mechanism of action (MOA); pharmacokinetics; adverse drug reactions (ADRs), and indications for antihypertensive drugs] are quality test items with potential content validity. The test items on MOA generated by Sage Poe included themes such as renin-angiotensin-aldosterone (RAAS) system, beta-adrenergic blockers (BB), calcium channel blockers (CCB), potassium channel openers, and centrally acting antihypertensives; on pharmacokinetics included high oral bioavailability/metabolism in liver [angiotensin receptor blocker (ARB)-losartan], long half-life and renal elimination [angiotensin converting enzyme inhibitors (ACEI)-lisinopril], metabolism by both liver and kidney (beta-blocker (BB)-metoprolol], rapid onset- short duration of action (direct vasodilator-hydralazine), and long-acting transdermal drug delivery (centrally acting-clonidine). Regarding the ADR theme, dry cough, angioedema, and hyperkalemia by ACEIs in susceptible patients, reflex tachycardia by CCB/amlodipine, and orthostatic hypotension by CCB/verapamil addressed. Clinical indications included the drug of choice for hypertensive patients with concomitant comorbidity such as diabetics (ACEI-lisinopril), heart failure and low ejection fraction (BB-carvedilol), hypertensive urgency/emergency (alpha cum beta receptor blocker-labetalol), stroke in patients with history recurrent stroke or transient ischemic attack (ARB-losartan), and preeclampsia (methyldopa).

Almost similar themes under each domain were identified by the Claude-Instant AI platform with few notable exceptions: hydrochlorothiazide (instead of clonidine) in MOA and pharmacokinetics domains, respectively; under the ADR domain ankle edema/ amlodipine, sexual dysfunction and fatigue in male due to alpha-1 receptor blocker; under clinical indications the best initial monotherapy for clinical scenarios such as a 55-year old male with Stage-2 hypertension; a 75-year-old man Stage 1 hypertension; a 35-year-old man with Stage I hypertension working on night shifts; and a 40-year-old man with stage 1 hypertension and hyperlipidemia.

As with Claude-Instant AI, ChatGPT-generated test items on MOA were mostly similar. However, under the pharmacokinetic domain, immediate- and extended-release metoprolol, the effect of food to enhance the oral bioavailability of ramipril, and the highest oral bioavailability of amlodipine compared to other commonly used antihypertensives were the themes identified. Whereas the other ADR themes remained similar, constipation due to verapamil was a new theme addressed. Notably, in this test item, amlodipine was an option that increased the difficulty of this test item because amlodipine therapy is also associated with constipation, albeit to a lesser extent, compared to verapamil. In the clinical indication domain, the case description asking “most commonly used in the treatment of hypertension and heart failure” is controversial because the options listed included losartan, ramipril, and hydrochlorothiazide but the suggested correct answer was ramipril. This is a good example to stress the importance of vetting the AI-generated MCQ by experts for content validity and to assure robust psychometrics. The MCQ on the most used drug in the treatment of “hypertension and diabetic nephropathy” is more explicit as opposed to “hypertension and diabetes” by Claude-Instant because the therapeutic concept of reducing or delaying nephropathy must be distinguished from prevention of nephropathy, although either an ACEI or ARB is the drug of choice for both indications.

It is important to align student assessment to the curriculum; in the PBL curriculum, MCQs with a clinical vignette are preferred. The modification of the query specifying the search to generate MCQs with a clinical vignette on domains specified previously gave appropriate output by all three AI platforms evaluated (Sage Poe; Claude- Instant; Chat GPT). The scenarios generated had a good clinical fidelity and educational fit for the pre-clerkship student perspective.

The errors observed with AI outputs on the A-type MCQs are summarized in Table  2 . No significant pattern was observed except that Claude-Instant© generated test items in a stereotyped format such as the same choices for all test items related to pharmacokinetics and indications, and all the test items in the ADR domain are linked to the mechanisms of action of drugs. This illustrates the importance of reviewing AI-generated test items by content experts for content validity to ensure alignment with evidence-based medicine and up-to-date treatment guidelines.

The test items generated by ChatGPT had the advantage of explanations supplied rendering these more useful for learners to support self-study. The following examples illustrate this assertion: “ A patient with hypertension is started on a medication that works by blocking beta-1 receptors in the heart (metoprolol)”. Metoprolol is a beta blocker that works by blocking beta-1 receptors in the heart, which reduces heart rate and cardiac output, resulting in a decrease in blood pressure. However, this explanation is incomplete because there is no mention of other less important mechanisms, of beta receptor blockers on renin release. Also, these MCQs were mostly recall type: Which of the following medications is known to have a significant first-pass effect? The explanation reads: propranolol is known to have a significant first pass-effect, meaning that a large portion of the drug is metabolized by the liver before it reaches systemic circulation. Losartan, amlodipine, ramipril, and hydrochlorothiazide do not have significant first-pass effect. However, it is also important to extend the explanation further by stating that the first-pass effect of propranolol does not lead to total loss of pharmacological activity because the metabolite hydroxy propranolol also has potent beta-blocking activity. Another MCQ test item had a construction defect: “A patient with hypertension is started on a medication that can cause photosensitivity. Which of the following medications is most likely responsible?” Options included: losartan, amlodipine, ramipril, hydrochlorothiazide, hydrochlorothiazide/triamterene. The explanation states that hydrochlorothiazide (HCTZ) can cause photosensitivity, which is increased sensitivity to sunlight that can cause skin rashes and sunburns. Losartan, amlodipine, ramipril, and HCTZ/triamterene are less likely to cause photosensitivity. However, it is irrational to claim that HCTZ/triamterene, one of the wrong options, is less likely to cause photosensitivity. The difficulty index of such test items is likely unacceptable in high-stake tests to make equitable psychometric decisions.

The responses from Sage Poe, Claude-Instant, and ChatGPT on guidance for standard-setting methods are listed in the electronic supplementary materials 13 – 15 . Sage Poe offered this information with the caveat that “the results of this simulation were purely hypothetical and do not reflect the actual performance of any real students”. The simulation estimates of examinees correctly answering test items ranged from 60 to 90% for the mechanism of action, 65–85% for pharmacokinetics, 60–80% for adverse reactions, and 75–90% for clinical indications of antihypertensives.

In contrast, Claude-Instant admitted that “Performing a full simulation with 100 medical students is beyond the scope of what I can do as an AI assistant. I can generate sample MCQ questions and answers, but I do not have access to a population of medical students to administer the questions. A true simulation that administers questions to real students and analyzes the results would require access to a database of medical students, a platform to deliver the questions, and code to analyze the responses. As an AI assistant, I lack these capabilities. While I cannot perform a full simulation, here are some considerations for administering MCQ questions to medical students: provide details on the purpose and instructions for the test to ensure students understand what is expected out of them; consider including some easier questions in addition to more challenging ones to boost students’ confidence and motivation; avoid ambiguous wording and ensure each question has only one unambiguously correct answer option; when analyzing results, look for questions factors that may have impacted performance, like unclear wording or answer options that are too similar. Focusing on weak questions can help improve future tests; compare performance across different student groups to identify areas where more teaching may be needed; provide detailed answer explanations and review sessions after the test to help students learn from any errors and reinforce correct concepts”. However, ChatGPT offered the simulation result estimates for the 20 MCQ on antihypertensive drugs: mechanism of action ranged from 67 to 92%, pharmacokinetics 63–86%, adverse effects 65–82%, and clinical indications 64–89%. Furthermore, it also stated that “Overall, the performance of the students was quite good, with most questions having a response rate of over 70%. However, there were some questions where the projected correct response rate was rather low, such as Question #5 (Mechanism of Action of Hydrochlorothiazide; see Electronic Supplementary Material 12 ) and Question 18 (Indications for Verapamil; see Electronic Supplementary Material 10 ). This may suggest areas where students need more focused education or review.”

We asked AI assistants to generate 20 integrated case cluster MCQs with 2 test items in each cluster with five options for undergraduate medical students in the pre-clerkship phase integrating pharmacology and physiology related to systemic hypertension with a case vignette and the responses by Sage Poe, Claude-Instant, and ChatGPT are listed in the electronic supplementary materials ( 16 – 18 ). In all instances, the test items generated had focused case descriptions in the form of a clinical vignette, and horizontal integration across the pathophysiology of hypertension and pharmacology of antihypertensive drugs. These test items mostly targeted the ‘knows (knowledge)’ or ‘knows how (competence)’ level on Miller’s pyramid and are suitable for assessing the clinical competence of pre-clerkship medical students, especially in an integrated PBL curriculum. Both the AI assistants generated excellent clinical vignettes and themes; however, most of the cluster MCQs by ChatGPT had “None of the above” as an option, which is often considered a test item construction flaw. Notwithstanding these limitations, case cluster integrated test items are valuable for learners to integrate their knowledge of different basic medical sciences and their application to clinical sciences. This integrated approach can be used for both instructional and student assessment purposes to make the course more meaningful. Indeed, one of the basic tenets of PBL is curriculum integration.

In the next query, we asked AI assistants to write integrated case cluster MCQs with 2 test items in each cluster with 5 options for undergraduate medical students at the time of graduation integrating pharmacology and physiology of hypertension with a case vignette. The responses are listed in the electronic supplementary materials 19 – 21 . Claude-Instant has provided only partial responses to both the queries. Overall, the information provided in case vignettes requires the learner to interpret the clinical information and make therapeutic decisions. Such test items are appropriate for assessing the minimum competency of medical school graduates to start internship or residency programs; these MCQs are generally comparable to test items used in USMLE Part 2. The evaluation of the integrated case cluster test items provided by all the AI platforms is summarized in Table  3 . In general, the AI outputs had at least one construction defect, and did not include all the core sub-topics to a sufficient degree.

When asked to simulate the above-generated test items to 100 undergraduate medical students at the time of graduation and provide a percentage of students who are likely to correctly answer each item, the AI assistant responded:

“ As an AI language model, I cannot simulate the responses of 100 undergraduate medical students likely to obtain the correct answer for each question. However, I can provide some general information about the difficulty level of each question based on the complexity of the concepts being tested and the level of integration between pharmacology and physiology ”.

AI assistant went on to clarify that questions that require knowledge of basic pharmacology principles, such as the mechanism of action of specific drugs, are likely to be easier for students to answer correctly. Test items that require an understanding of the physiological mechanisms underlying hypertension and correlating with symptoms are likely to be more challenging for students. The AI assistant sorted these test items into two categories accordingly. Overall, the difficulty level of the test item is based on the level of integration between pharmacology and pathophysiology. Test items that require an understanding of both pharmacological and physiological mechanisms are likely to be more challenging for students requiring a strong foundation in both pharmacology and physiology concepts to be able to correctly answer integrated case-cluster MCQs.

Short answer questions

The responses to a search query on generating SAQs appropriate to the pre-clerkship phase Sage Poe, Claude-Instant, and ChatGPT generated items are listed in the electronic supplementary materials 22 – 24 for difficult questions and 25–27 for moderately difficult questions.

It is apparent from these case vignette descriptions that the short answer question format varied. Accordingly, the scope for asking individual questions for each scenario is open-ended. In all instances, model answers are supplied which are helpful for the course instructor to plan classroom lessons, identify appropriate instructional methods, and establish rubrics for grading the answer scripts, and as a study guide for students.

We then wanted to see to what extent AI can differentiate the difficulty of the SAQ by replacing the search term “difficult” with “moderately difficult” in the above search prompt: the changes in the revised case scenarios are substantial. Perhaps the context of learning and practice (and the level of the student in the MD/medical program) may determine the difficulty level of SAQ generated. It is worth noting that on changing the search from cardiology to internal medicine rotation in Sage Poe the case description also changed. Thus, it is essential to select an appropriate AI assistant, perhaps by trial and error, to generate quality SAQs. Most of the individual questions tested stand-alone knowledge and did not require students to demonstrate integration.

The responses of Sage Poe, Claude-Instant, and ChatGPT for the search query to generate SAQs at the time of graduation are listed in the electronic supplementary materials 28 – 30 . It is interesting to note how AI assistants considered the stage of the learner while generating the SAQ. The response by Sage Poe is illustrative for comparison. “You are a newly graduated medical student who is working in a hospital” versus “You are a medical student in your pre-clerkship.”

Some questions were retained, deleted, or modified to align with competency appropriate to the context (Electronic Supplementary Materials 28 – 30 ). Overall, the test items at both levels from all AI platforms were technically accurate and thorough addressing the topics related to different disciplines (Table  3 ). The differences in learning objective transition are summarized in Table  4 . A comparison of learning objectives revealed that almost all objectives remained the same except for a few (Table  5 ).

A similar trend was apparent with test items generated by other AI assistants, such as ChatGPT. The contrasting differences in questions are illustrated by the vertical integration of basic sciences and clinical sciences (Table  6 ).

Taken together, these in-depth qualitative comparisons suggest that AI assistants such as Sage Poe and ChatGPT consider the learner’s stage of training in designing test items, learning outcomes, and answers expected from the examinee. It is critical to state the search query explicitly to generate quality output by AI assistants.

The OSPE test items generated by Claude-Instant and ChatGPT appropriate to the pre-clerkship phase (without mentioning “appropriate instructions for the patients”) are listed in the electronic supplementary materials 31 and 32 and with patient instructions on the electronic supplementary materials 33 and 34 . For reasons unknown, Sage Poe did not provide any response to this search query.

The five OSPE items generated were suitable to assess the prescription writing competency of pre-clerkship medical students. The clinical scenarios identified by the three AI platforms were comparable; these scenarios include patients with hypertension and impaired glucose tolerance in a 65-year-old male, hypertension with chronic kidney disease (CKD) in a 55-year-old woman, resistant hypertension with obstructive sleep apnea in a 45-year-old man, and gestational hypertension at 32 weeks in a 35-year-old (Claude-Instant AI). Incorporating appropriate instructions facilitates the learner’s ability to educate patients and maximize safe and effective therapy. The OSPE item required students to write a prescription with guidance to start conservatively, choose an appropriate antihypertensive drug class (drug) based on the patients’ profile, specifying drug name, dose, dosing frequency, drug quantity to be dispensed, patient name, date, refill, and caution as appropriate, in addition to prescribers’ name, signature, and license number. In contrast, ChatGPT identified clinical scenarios to include patients with hypertension and CKD, hypertension and bronchial asthma, gestational diabetes, hypertension and heart failure, and hypertension and gout (ChatGPT). Guidance for dosage titration, warnings to be aware, safety monitoring, and frequency of follow-up and dose adjustment. These test items are designed to assess learners’ knowledge of P & T of antihypertensives, as well as their ability to provide appropriate instructions to patients. These clinical scenarios for writing prescriptions assess students’ ability to choose an appropriate drug class, write prescriptions with proper labeling and dosing, reflect drug safety profiles, and risk factors, and make modifications to meet the requirements of special populations. The prescription is required to state the drug name, dose, dosing frequency, patient name, date, refills, and cautions or instructions as needed. A conservative starting dose, once or twice daily dosing frequency based on the drug, and instructions to titrate the dose slowly if required.

The responses from Claude-Instant and ChatGPT for the search query related to generating OSPE test items at the time of graduation are listed in electronic supplementary materials 35 and 36 . In contrast to the pre-clerkship phase, OSPEs generated for graduating doctors’ competence assessed more advanced drug therapy comprehension. For example, writing a prescription for:

(1) A 65-year- old male with resistant hypertension and CKD stage 3 to optimize antihypertensive regimen required the answer to include starting ACEI and diuretic, titrating the dosage over two weeks, considering adding spironolactone or substituting ACEI with an ARB, and need to closely monitor serum electrolytes and kidney function closely.

(2) A 55-year-old woman with hypertension and paroxysmal arrhythmia required the answer to include switching ACEI to ARB due to cough, adding a CCB or beta blocker for rate control needs, and adjusting the dosage slowly and monitoring for side effects.

(3) A 45-year-old man with masked hypertension and obstructive sleep apnea require adding a centrally acting antihypertensive at bedtime and increasing dosage as needed based on home blood pressure monitoring and refer to CPAP if not already using one.

(4) A 75-year-old woman with isolated systolic hypertension and autonomic dysfunction to require stopping diuretic and switching to an alpha blocker, upward dosage adjustment and combining with other antihypertensives as needed based on postural blood pressure changes and symptoms.

(5) A 35-year-old pregnant woman with preeclampsia at 29 weeks require doubling methyldopa dose and consider adding labetalol or nifedipine based on severity and educate on signs of worsening and to follow-up immediately for any concerning symptoms.

These case scenarios are designed to assess the ability of the learner to comprehend the complexity of antihypertensive regimens, make evidence-based regimen adjustments, prescribe multidrug combinations based on therapeutic response and tolerability, monitor complex patients for complications, and educate patients about warning signs and follow-up.

A similar output was provided by ChatGPT, with clinical scenarios such as prescribing for patients with hypertension and myocardial infarction; hypertension and chronic obstructive pulmonary airway disease (COPD); hypertension and a history of angina; hypertension and a history of stroke, and hypertension and advanced renal failure. In these cases, wherever appropriate, pharmacotherapeutic issues like taking ramipril after food to reduce side effects such as giddiness; selection of the most appropriate beta-blocker such as nebivolol in patients with COPD comorbidity; the importance of taking amlodipine at the same time every day with or without food; preference for telmisartan among other ARBs in stroke; choosing furosemide in patients with hypertension and edema and taking the medication with food to reduce the risk of gastrointestinal adverse effect are stressed.

The AI outputs on OSPE test times were observed to be technically accurate, thorough in addressing core sub-topics suitable for the learner’s level and did not have any construction defects (Table  3 ). Both AIs provided the model answers with explanatory notes. This facilitates the use of such OSPEs for self-assessment by learners for formative assessment purposes. The detailed instructions are helpful in creating optimized therapy regimens, and designing evidence-based regimens, to provide appropriate instructions to patients with complex medical histories. One can rely on multiple AI sources to identify, shortlist required case scenarios, and OSPE items, and seek guidance on expected model answers with explanations. The model answer guidance for antihypertensive drug classes is more appropriate (rather than a specific drug of a given class) from a teaching/learning perspective. We believe that these scenarios can be refined further by providing a focused case history along with relevant clinical and laboratory data to enhance clinical fidelity and bring a closer fit to the competency framework.

In the present study, AI tools have generated SLOs that comply with the current principles of medical education [ 15 ]. AI tools are valuable in constructing SLOs and so are especially useful for medical fraternities where training in medical education is perceived as inadequate, more so in the early stages of their academic career. Data suggests that only a third of academics in medical schools have formal training in medical education [ 16 ] which is a limitation. Thus, the credibility of alternatives, such as the AIs, is evaluated to generate appropriate course learning outcomes.

We observed that the AI platforms in the present study generated quality test items suitable for different types of assessment purposes. The AI-generated outputs were similar with minor variation. We have used generative AIs in the present study that could generate new content from their training dataset [ 17 ]. Problem-based and interactive learning approaches are referred to as “bottom-up” where learners obtain first-hand experience in solving the cases first and then indulge in discussion with the educators to refine their understanding and critical thinking skills [ 18 ]. We suggest that AI tools can be useful for this approach for imparting the core knowledge and skills related to Pharmacology and Therapeutics to undergraduate medical students. A recent scoping review evaluating the barriers to writing quality test items based on 13 studies has concluded that motivation, time constraints, and scheduling were the most common [ 19 ]. AI tools can be valuable considering the quick generation of quality test items and time management. However, as observed in the present study, the AI-generated test items nevertheless require scrutiny by faculty members for content validity. Moreover, it is important to train faculty in AI technology-assisted teaching and learning. The General Medical Council recommends taking every opportunity to raise the profile of teaching in medical schools [ 20 ]. Hence, both the academic faculty and the institution must consider investing resources in AI training to ensure appropriate use of the technology [ 21 ].

The AI outputs assessed in the present study had errors, particularly with A-type MCQs. One notable observation was that often the AI tools were unable to differentiate the differences between ACEIs and ARBs. AI platforms access several structured and unstructured data, in addition to images, audio, and videos. Hence, the AI platforms can commit errors due to extracting details from unauthenticated sources [ 22 ] created a framework identifying 28 factors for reconstructing the path of AI failures and for determining corrective actions. This is an area of interest for AI technical experts to explore. Also, this further iterates the need for human examination of test items before using them for assessment purposes.

There are concerns that AIs can memorize and provide answers from their training dataset, which they are not supposed to do [ 23 ]. Hence, the use of AIs-generated test items for summative examinations is debatable. It is essential to ensure and enhance the security features of AI tools to reduce or eliminate cross-contamination of test items. Researchers have emphasized that AI tools will only reach their potential if developers and users can access full-text non-PDF formats that help machines comprehend research papers and generate the output [ 24 ].

AI platforms may not always have access to all standard treatment guidelines. However, in the present study, it was observed that all three AI platforms generally provided appropriate test items regarding the choice of medications, aligning with recommendations from contemporary guidelines and standard textbooks in pharmacology and therapeutics. The prompts used in the study were specifically focused on the pre-clerkship phase of the undergraduate medical curriculum (and at the time of their graduation) and assessed fundamental core concepts, which were also reflected in the AI outputs. Additionally, the recommended first-line antihypertensive drug classes have been established for several decades, and information regarding their pharmacokinetics, ADRs, and indications is well-documented in the literature.

Different paradigms and learning theories have been proposed to support AI in education. These paradigms include AI- directed (learner as recipient), AI-supported (learner as collaborator), and AI-empowered (learner as leader) that are based on Behaviorism, Cognitive-Social constructivism, and Connectivism-Complex adaptive systems, respectively [ 25 ]. AI techniques have potential to stimulate and advance instructional and learning sciences. More recently a three- level model that synthesizes and unifies existing learning theories to model the roles of AIs in promoting learning process has been proposed [ 26 ]. The different components of our study rely upon these paradigms and learning theories as the theoretical underpinning.

Strengths and limitations

To the best of our knowledge, this is the first study evaluating the utility of AI platforms in generating test items related to a discipline in the undergraduate medical curriculum. We have evaluated the AI’s ability to generate outputs related to most types of assessment in the undergraduate medical curriculum. The key lessons learnt for improving the AI-generated test item quality from the present study are outlined in Table  7 . We used a structured framework for assessing the content validity of the test items. However, we have demonstrated using a single case study (hypertension) as a pilot experiment. We chose to evaluate anti-hypertensive drugs as it is a core learning objective and one of the most common disorders relevant to undergraduate medical curricula worldwide. It would be interesting to explore the output from AI platforms for other common (and uncommon/region-specific) disorders, non-/semi-core objectives, and disciplines other than Pharmacology and Therapeutics. An area of interest would be to look at the content validity of the test items generated for different curricula (such as problem-based, integrated, case-based, and competency-based) during different stages of the learning process. Also, we did not attempt to evaluate the generation of flowcharts, algorithms, or figures for generating test items. Another potential area for exploring the utility of AIs in medical education would be repeated procedural practices such as the administration of drugs through different routes by trainee residents [ 27 ]. Several AI tools have been identified for potential application in enhancing classroom instructions and assessment purposes pending validation in prospective studies [ 28 ]. Lastly, we did not administer the AI-generated test items to students and assessed their performance and so could not comment on the validity of test item discrimination and difficulty indices. Additionally, there is a need to confirm the generalizability of the findings to other complex areas in the same discipline as well as in other disciplines that pave way for future studies. The conceptual framework used in the present study for evaluating the AI-generated test items needs to be validated in a larger population. Future studies may also try to evaluate the variations in the AI outputs with repetition of the same queries.

Notwithstanding ongoing discussions and controversies, AI tools are potentially useful adjuncts to optimize instructional methods, test blueprinting, test item generation, and guidance for test standard-setting appropriate to learners’ stage in the medical program. However, experts need to critically review the content validity of AI-generated output. These challenges and caveats are to be addressed before the use of widespread use of AIs in medical education can be advocated.

Data availability

All the data included in this study are provided as Electronic Supplementary Materials.

Tolsgaard MG, Pusic MV, Sebok-Syer SS, Gin B, Svendsen MB, Syer MD, Brydges R, Cuddy MM, Boscardin CK. The fundamentals of Artificial Intelligence in medical education research: AMEE Guide 156. Med Teach. 2023;45(6):565–73.

Article   Google Scholar  

Sriwastwa A, Ravi P, Emmert A, Chokshi S, Kondor S, Dhal K, Patel P, Chepelev LL, Rybicki FJ, Gupta R. Generative AI for medical 3D printing: a comparison of ChatGPT outputs to reference standard education. 3D Print Med. 2023;9(1):21.

Azer SA, Guerrero APS. The challenges imposed by artificial intelligence: are we ready in medical education? BMC Med Educ. 2023;23(1):680.

Masters K. Ethical use of Artificial Intelligence in Health Professions Education: AMEE Guide 158. Med Teach. 2023;45(6):574–84.

Nagi F, Salih R, Alzubaidi M, Shah H, Alam T, Shah Z, Househ M. Applications of Artificial Intelligence (AI) in Medical Education: a scoping review. Stud Health Technol Inf. 2023;305:648–51.

Google Scholar  

Mehta N, Harish V, Bilimoria K, et al. Knowledge and attitudes on artificial intelligence in healthcare: a provincial survey study of medical students. MedEdPublish. 2021;10(1):75.

Mir MM, Mir GM, Raina NT, Mir SM, Mir SM, Miskeen E, Alharthi MH, Alamri MMS. Application of Artificial Intelligence in Medical Education: current scenario and future perspectives. J Adv Med Educ Prof. 2023;11(3):133–40.

Garg T. Artificial Intelligence in Medical Education. Am J Med. 2020;133(2):e68.

Matheny ME, Whicher D, Thadaney IS. Artificial intelligence in health care: a report from the National Academy of Medicine. JAMA. 2020;323(6):509–10.

Sage Poe. Available at: https://poe.com/Assistant (Accessed on. 3rd June 2023).

Claude-Instant: Available at: https://poe.com/Claude-instant (Accessed on 3rd. June 2023).

ChatGPT: Available at: https://poe.com/ChatGPT (Accessed on 3rd. June 2023).

James PA, Oparil S, Carter BL, Cushman WC, Dennison-Himmelfarb C, Handler J, Lackland DT, LeFevre ML, MacKenzie TD, Ogedegbe O, Smith SC Jr, Svetkey LP, Taler SJ, Townsend RR, Wright JT Jr, Narva AS, Ortiz E. 2014 evidence-based guideline for the management of high blood pressure in adults: report from the panel members appointed to the Eighth Joint National Committee (JNC 8). JAMA. 2014;311(5):507–20.

Eschenhagen T. Treatment of hypertension. In: Brunton LL, Knollmann BC, editors. Goodman & Gilman’s the pharmacological basis of therapeutics. 14th ed. New York: McGraw Hill; 2023.

Shabatura J. September. Using Bloom’s taxonomy to write effective learning outcomes. https://tips.uark.edu/using-blooms-taxonomy/ (Accessed on 19th 2023).

Trainor A, Richards JB. Training medical educators to teach: bridging the gap between perception and reality. Isr J Health Policy Res. 2021;10(1):75.

Boscardin C, Gin B, Golde PB, Hauer KE. ChatGPT and generative artificial intelligence for medical education: potential and opportunity. Acad Med. 2023. https://doi.org/10.1097/ACM.0000000000005439 . (Published ahead of print).

Duong MT, Rauschecker AM, Rudie JD, Chen PH, Cook TS, Bryan RN, Mohan S. Artificial intelligence for precision education in radiology. Br J Radiol. 2019;92(1103):20190389.

Karthikeyan S, O’Connor E, Hu W. Barriers and facilitators to writing quality items for medical school assessments - a scoping review. BMC Med Educ. 2019;19(1):123.

Developing teachers and trainers in undergraduate medical education. Advice supplementary to Tomorrow’s Doctors. (2009). https://www.gmc-uk.org/-/media/documents/Developing_teachers_and_trainers_in_undergraduate_medical_education___guidance_0815.pdf_56440721.pdf (Accessed on 19th September 2023).

Cooper A, Rodman A. AI and Medical Education - A 21st-Century Pandora’s Box. N Engl J Med. 2023;389(5):385–7.

Chanda SS, Banerjee DN. Omission and commission errors underlying AI failures. AI Soc. 2022;17:1–24.

Narayanan A, Kapoor S. ‘GPT-4 and Professional Benchmarks: The Wrong Answer to the Wrong Question’. Substack newsletter. AI Snake Oil (blog). https://aisnakeoil.substack.com/p/gpt-4-and-professional-benchmarks (Accessed on 19th September 2023).

Brainard J. November. As scientists face a flood of papers, AI developers aim to help. Science, 21 2023. doi.10.1126/science.adn0669.

Ouyang F, Jiao P. Artificial intelligence in education: the three paradigms. Computers Education: Artif Intell. 2021;2:100020.

Gibson D, Kovanovic V, Ifenthaler D, Dexter S, Feng S. Learning theories for artificial intelligence promoting learning processes. Br J Edu Technol. 2023;54(5):1125–46.

Guerrero DT, Asaad M, Rajesh A, Hassan A, Butler CE. Advancing Surgical Education: the Use of Artificial Intelligence in Surgical Training. Am Surg. 2023;89(1):49–54.

Lee S. AI tools for educators. EIT InnoEnergy Master School Teachers Conference. 2023. https://www.slideshare.net/ignatia/ai-toolkit-for-educators?from_action=save (Accessed on 24th September 2023).

Download references

Author information

Authors and affiliations.

Department of Pharmacology & Therapeutics, College of Medicine & Medical Sciences, Arabian Gulf University, Manama, Kingdom of Bahrain

Kannan Sridharan & Reginald P. Sequeira

You can also search for this author in PubMed   Google Scholar

Contributions

RPS– Conceived the idea; KS– Data collection and curation; RPS and KS– Data analysis; RPS and KS– wrote the first draft and were involved in all the revisions.

Corresponding author

Correspondence to Kannan Sridharan .

Ethics declarations

Ethics approval and consent to participate.

Not applicable as neither there was any interaction with humans, nor any personal data was collected in this research study.

Consent for publication

Not applicable.

Competing interests

The authors declare no competing interests.

Additional information

Publisher’s note.

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Electronic supplementary material

Below is the link to the electronic supplementary material.

Supplementary Material 1

Rights and permissions.

Open Access This article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ . The Creative Commons Public Domain Dedication waiver ( http://creativecommons.org/publicdomain/zero/1.0/ ) applies to the data made available in this article, unless otherwise stated in a credit line to the data.

Reprints and permissions

About this article

Cite this article.

Sridharan, K., Sequeira, R.P. Artificial intelligence and medical education: application in classroom instruction and student assessment using a pharmacology & therapeutics case study. BMC Med Educ 24 , 431 (2024). https://doi.org/10.1186/s12909-024-05365-7

Download citation

Received : 26 September 2023

Accepted : 28 March 2024

Published : 22 April 2024

DOI : https://doi.org/10.1186/s12909-024-05365-7

Share this article

Anyone you share the following link with will be able to read this content:

Sorry, a shareable link is not currently available for this article.

Provided by the Springer Nature SharedIt content-sharing initiative

  • Medical education
  • Pharmacology
  • Therapeutics

BMC Medical Education

ISSN: 1472-6920

case study on quality education

COMMENTS

  1. A Proposed Unified Conceptual Framework for Quality of Education in

    During the past years, there has been a renewed focus on the quality of education in schools worldwide after the United Nations Educational, Scientific and Cultural Organization (UNESCO, 2004) declared that quality of education in schools was generally declining in many countries.As such, quality of education is pointed out as the crucial issue of the post-2015 educational agenda worldwide ...

  2. PDF Case Study on Quality Education

    Quality of Education, especially at Primary level, is an important issue to be discussed at the International Forum. This ... Case study of six Community Model Schools and Govt. Girls Primary Schools were conducted for an in-depth study of the school's performance. The views of the heads of institutions,

  3. Case Studies

    Case Studies. The Reach Alliance is committed to being a prominent hub of inclusive knowledge production. We prioritize knowledge, knowers, and ways of knowing that have been traditionally disengaged and marginalized from 'legitimate' academic knowledge. We work with research collaborators to share findings with the global insight community ...

  4. Quality education for all? A case study of a New Delhi government

    Abstract. This article is based on a case study conducted at a government (state-run), girls' secondary school in a low-income neighbourhood in New Delhi that was conducted in March, 2012, two years after the Right of Children to Free and Compulsory Education Act (RTE) came into force. The study examined how RTE and its related reforms were ...

  5. PDF Case study: SDG 4 Quality education

    to global education and as a direct response to the challenges and concerns facing young people in a fast-changing world. Our Future Skills theme focuses onprograms that are designed to close the education and employment gap and give young people . July 2020 Case study: SDG 4 Quality education

  6. A Case Study on Sustainable Quality Assurance in Higher Education

    Awino and Agolla [ 13] published a University of Botswana case study exploring sustainable quality assurance measurement for universities. The study offers a perspective on measurement-based assessment of learning at the university level, drawing on rich literature that informs what constitutes quality assurance in higher education. The study ...

  7. Enhancing the Quality of Education: A Case Study and Some Emerging

    AA Case Study and Some Emerging Principles. Abstract. The aim of this paper is to provide insights into the process that has been adopted to enable faculty and support staff (course administrators and technicians) to identify and enhance the quality of educational provision in a large UK Business School.

  8. Literature on School Education, Quality, and Outcomes: A Review

    A case study on the Quality of Primary Education in Madurai and Villupuram districts in Tamil Nadu, was conducted by researchers at the Harvard Graduate School of Education under the aegis of the Center for International Development to assess the current state of primary education in the sample districts and to analyse the weaknesses that may ...

  9. Case Study in Education Research

    Case study use in educational research, meanwhile, emerged particularly strongly in the 1970s and 1980s in the United Kingdom and the United States as a means of harnessing the richness and depth of understanding of individuals, groups, and institutions; their beliefs and perceptions; their interactions; and their challenges and issues.

  10. Partnerships to support quality education in Haiti: a case study

    This article provides a case study to examine a partnership involving Haitian and Canadian organisations to address Sustainable Development Goal 4, Quality Education, and Sustainable Development Goal 17, Partnerships. Data collection included interviews with leaders of a professional development initiative for teachers in northern Haiti ...

  11. Quality Education for All Young People: Challenges, Trends and ...

    Quality education for social inclusion While the traditional conception of inclusive education aims at the mainstream participation of individual learners with special educational needs, concern with social inclusion focuses on all learners. ... Since the mid 90's, case studies in European countries and worldwide, show that progress has been ...

  12. ERIC

    Journal of Educational Technology, v7 n4 p35-41 Jan-Mar 2011. Quality of Education, especially at Primary level, is an important issue to be discussed at the International Forum. This study highlights the quality of primary education through a comparison of the quality of Community Model Schools and Govt. Girls Primary Schools in Pakistan.

  13. Evolution of quality assurance practices in enhancing the quality of

    A case study is a detailed and in-depth examination of a person, group or event in contrast to a single vision of an individual obtained from a survey response or an interview; case studies capture a variety of viewpoints. The case study method allows for a better grasp of the subject at hand (Bennett, 2004). It also reduces the possibility of ...

  14. (PDF) The Sustainable Development Goal on Quality Education

    Sprin ger, C ham. Abstract. The United Nations Sustainable Development Goals (SDGs) are widely regarded as a. powerful political vision that address the social, economic and environmental pillars ...

  15. Quality education for all? A case study of a New Delhi government

    Abstract. This article is based on a case study conducted at a government (state-run), girls' secondary school in a low-income neighbourhood in New Delhi that was conducted in March, 2012, two years after the Right of Children to Free and Compulsory Education Act (RTE) came into force. The study examined how RTE and its related reforms were ...

  16. Education case studies

    Improving access to quality education for refugee learners (Ethiopia) The Learning Passport and non-formal education for vulnerable children and youth (Lebanon) ... For COVID-19 education case studies, please click here and filter by area of work (Education) and type (Case Study / Field Notes). Resources for partners.

  17. A Quality Education for Every Child

    Neil Campbell is the director of innovation for K-12 Education Policy at the Center. He was a special assistant and, later, a chief of staff in the Office of Planning, Evaluation and Policy ...

  18. SDG 4: Quality Education (case studies)

    Duolingo is the world's most popular way to learn a language. Duolingo teaches you to read, write, listen and speak. And it's extremely effective. In fact, an independent study found that 34 hours on Duolingo are equal to a whole university semester. Duolingo is also completely free.

  19. Quality Education for Native Filipinos: A Phenomenological Case Study

    Quality education for indigenous people entails that it is founded on our distinct culture, understanding, languages, and learning-teaching traditions (Thaman, 2013). ... A CASE STUDY OF TEACHER ...

  20. Impact of Policy Implementation on Education Quality: A Case Study on

    Despite the educational reforms established to improve the Philippine Education System, the Philippines remains low and significantly below its neighboring countries regarding quality education. Therefore, this study (1) describes how the Department of Education has undertaken the objectives of R.A. 10533, (2) determines the effect of policy ...

  21. Quality of Research Evidence in Education: How Do We Know?

    The persistence of inequitable education is the fundamental fact facing education researchers as we reflect on the quality and value of the evidence we produce (American Educational Research Association & National Academy of Education, 2020; Educational Opportunity Monitoring Project, 2020).As a field, we must critically examine what it means for us to develop increasingly sophisticated ...

  22. Case Studies

    Using DMAIC to Improve Nursing Shift-Change Assignments. In this case study involving an anonymous hospital, nursing department leaders sought to improve efficiency of their staff's shift change assignments. Upon value stream mapping the process, team members identified the shift nursing report took 43 minutes on average to complete.

  23. SustainableTransformation of Undergraduate Engineering Education in

    China's undergraduate engineering education is facing two significant challenges: passive learning and limited cross-cultural communication. In response, active learning methods such as project-based learning (PBL) and Sino-foreign cooperative education emerge as promising solutions. However, despite their potential, PBL's application remains constrained, and many Sino-foreign cooperative ...

  24. Artificial intelligence and medical education: application in classroom

    Artificial intelligence (AI) tools are designed to create or generate content from their trained parameters using an online conversational interface. AI has opened new avenues in redefining the role boundaries of teachers and learners and has the potential to impact the teaching-learning process. In this descriptive proof-of- concept cross-sectional study we have explored the application of ...

  25. Case Study Analysis as an Effective Teaching Strategy: Perceptions of

    Background: Case study analysis is an active, problem-based, student-centered, teacher-facilitated teaching strategy preferred in undergraduate programs as they help the students in developing critical thinking skills.Objective: It determined the effectiveness of case study analysis as an effective teacher-facilitated strategy in an undergraduate nursing program.

  26. Long-term education programme benefits disadvantaged young ...

    19 Apr 2024. For the past 16 years, Intertek China has provided funding to support the education of young people from low-income families in Chongming, Shanghai. The student aid programme gives those from challenging backgrounds the opportunity to complete their education, from primary school to university. In addition to the financial ...