thematic analysis qualitative research example

• How it works

Thematic Analysis – A Guide with Examples

Published by Alvin Nicolas at August 16th, 2021 , Revised On August 29, 2023

Thematic analysis is one of the most important types of analysis used for qualitative data . When researchers have to analyse audio or video transcripts, they give preference to thematic analysis. A researcher needs to look keenly at the content to identify the context and the message conveyed by the speaker.

Moreover, with the help of this analysis, data can be simplified.  

Importance of Thematic Analysis

Thematic analysis has so many unique and dynamic features, some of which are given below:

Thematic analysis is used because:

• It is flexible.
• It is best for complex data sets.
• It is applied to qualitative data sets.
• It takes less complexity compared to other theories of analysis.

Intellectuals and researchers give preference to thematic analysis due to its effectiveness in the research.

How to Conduct a Thematic Analysis?

While doing any research , if your data and procedure are clear, it will be easier for your reader to understand how you concluded the results . This will add much clarity to your research.

Understand the Data

This is the first step of your thematic analysis. At this stage, you have to understand the data set. You need to read the entire data instead of reading the small portion. If you do not have the data in the textual form, you have to transcribe it.

Example: If you are visiting an adult dating website, you have to make a data corpus. You should read and re-read the data and consider several profiles. It will give you an idea of how adults represent themselves on dating sites. You may get the following results:

I am a tall, single(widowed), easy-going, honest, good listener with a good sense of humor. Being a handyperson, I keep busy working around the house, and I also like to follow my favourite hockey team on TV or spoil my two granddaughters when I get the chance!! Enjoy most music except Rap! I keep fit by jogging, walking, and bicycling (at least three times a week). I have travelled to many places and RVD the South-West U.S., but I would now like to find that special travel partner to do more travel to warm and interesting countries. I now feel it’s time to meet a nice, kind, honest woman who has some of the same interests as I do; to share the happy times, quiet times, and adventures together

I enjoy photography, lapidary & seeking collectibles in the form of classic movies & 33 1/3, 45 & 78 RPM recordings from the 1920s, ’30s & ’40s. I am retired & looking forward to travelling to Canada, the USA, the UK & Europe, China. I am unique since I do not judge a book by its cover. I accept people for who they are. I will not demand or request perfection from anyone until I am perfect, so I guess that means everyone is safe. My musical tastes range from Classical, big band era, early jazz, classic ’50s & 60’s rock & roll & country since its inception.

Development of Initial Coding:

At this stage, you have to do coding. It’s the essential step of your research . Here you have two options for coding. Either you can do the coding manually or take the help of any tool. A software named the NOVIC is considered the best tool for doing automatic coding.

For manual coding, you can follow the steps given below:

• Please write down the data in a proper format so that it can be easier to proceed.
• Use a highlighter to highlight all the essential points from data.
• Make as many points as possible.
• Take notes very carefully at this stage.
• Apply themes as much possible.
• Now check out the themes of the same pattern or concept.
• Turn all the same themes into the single one.

Example: For better understanding, the previously explained example of Step 1 is continued here. You can observe the coded profiles below:

Make Themes

At this stage, you have to make the themes. These themes should be categorised based on the codes. All the codes which have previously been generated should be turned into themes. Moreover, with the help of the codes, some themes and sub-themes can also be created. This process is usually done with the help of visuals so that a reader can take an in-depth look at first glance itself.

Extracted Data Review

Now you have to take an in-depth look at all the awarded themes again. You have to check whether all the given themes are organised properly or not. It would help if you were careful and focused because you have to note down the symmetry here. If you find that all the themes are not coherent, you can revise them. You can also reshape the data so that there will be symmetry between the themes and dataset here.

For better understanding, a mind-mapping example is given here:

Reviewing all the Themes Again

You need to review the themes after coding them. At this stage, you are allowed to play with your themes in a more detailed manner. You have to convert the bigger themes into smaller themes here. If you want to combine some similar themes into a single theme, then you can do it. This step involves two steps for better fragmentation. 

You need to observe the coded data separately so that you can have a precise view. If you find that the themes which are given are following the dataset, it’s okay. Otherwise, you may have to rearrange the data again to coherence in the coded data.

Corpus Data

Here you have to take into consideration all the corpus data again. It would help if you found how themes are arranged here. It would help if you used the visuals to check out the relationship between them. Suppose all the things are not done accordingly, so you should check out the previous steps for a refined process. Otherwise, you can move to the next step. However, make sure that all the themes are satisfactory and you are not confused.

When all the two steps are completed, you need to make a more précised mind map. An example following the previous cases has been given below:

Define all the Themes here

Now you have to define all the themes which you have given to your data set. You can recheck them carefully if you feel that some of them can fit into one concept, you can keep them, and eliminate the other irrelevant themes. Because it should be precise and clear, there should not be any ambiguity. Now you have to think about the main idea and check out that all the given themes are parallel to your main idea or not. This can change the concept for you.

The given names should be so that it can give any reader a clear idea about your findings. However, it should not oppose your thematic analysis; rather, everything should be organised accurately.

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Also, read about discourse analysis , content analysis and survey conducting . we have provided comprehensive guides.

Make a Report

You need to make the final report of all the findings you have done at this stage. You should include the dataset, findings, and every aspect of your analysis in it.

While making the final report , do not forget to consider your audience. For instance, you are writing for the Newsletter, Journal, Public awareness, etc., your report should be according to your audience. It should be concise and have some logic; it should not be repetitive. You can use the references of other relevant sources as evidence to support your discussion.  

Frequently Asked Questions

What is meant by thematic analysis.

Thematic Analysis is a qualitative research method that involves identifying, analyzing, and interpreting recurring themes or patterns in data. It aims to uncover underlying meanings, ideas, and concepts within the dataset, providing insights into participants’ perspectives and experiences.

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You can transcribe an interview by converting a conversation into a written format including question-answer recording sessions between two or more people.

What are the different types of research you can use in your dissertation? Here are some guidelines to help you choose a research strategy that would make your research more credible.

Textual analysis is the method of analysing and understanding the text. We need to look carefully at the text to identify the writer’s context and message.

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• How It Works

What (Exactly) Is Thematic Analysis?

Plain-Language Explanation & Definition (With Examples)

By: Jenna Crosley (PhD). Expert Reviewed By: Dr Eunice Rautenbach | April 2021

Thematic analysis is one of the most popular qualitative analysis techniques we see students opting for at Grad Coach – and for good reason. Despite its relative simplicity, thematic analysis can be a very powerful analysis technique when used correctly. In this post, we’ll unpack thematic analysis using plain language (and loads of examples) so that you can conquer your analysis with confidence.

Thematic Analysis 101

• Basic terminology relating to thematic analysis
• What is thematic analysis
• When to use thematic analysis
• The main approaches to thematic analysis
• The three types of thematic analysis
• How to “do” thematic analysis (the process)
• Tips and suggestions

First, the lingo…

Before we begin, let’s first lay down some terminology. When undertaking thematic analysis, you’ll make use of codes . A code is a label assigned to a piece of text, and the aim of using a code is to identify and summarise important concepts within a set of data, such as an interview transcript.

For example, if you had the sentence, “My rabbit ate my shoes”, you could use the codes “rabbit” or “shoes” to highlight these two concepts. The process of assigning codes is called coding. If this is a new concept to you, be sure to check out our detailed post about qualitative coding .

Codes are vital as they lay a foundation for themes . But what exactly is a theme? Simply put, a theme is a pattern that can be identified within a data set. In other words, it’s a topic or concept that pops up repeatedly throughout your data. Grouping your codes into themes serves as a way of summarising sections of your data in a useful way that helps you answer your research question(s) and achieve your research aim(s).

Alright – with that out of the way, let’s jump into the wonderful world of thematic analysis…

What is thematic analysis?

Thematic analysis is the study of patterns to uncover meaning . In other words, it’s about analysing the patterns and themes within your data set to identify the underlying meaning. Importantly, this process is driven by your research aims and questions , so it’s not necessary to identify every possible theme in the data, but rather to focus on the key aspects that relate to your research questions .

Although the research questions are a driving force in thematic analysis (and pretty much all analysis methods), it’s important to remember that these questions are not necessarily fixed . As thematic analysis tends to be a bit of an exploratory process, research questions can evolve as you progress with your coding and theme identification.

When should you use thematic analysis?

There are many potential qualitative analysis methods that you can use to analyse a dataset. For example, content analysis , discourse analysis , and narrative analysis are popular choices. So why use thematic analysis?

Thematic analysis is highly beneficial when working with large bodies of data ,  as it allows you to divide and categorise large amounts of data in a way that makes it easier to digest. Thematic analysis is particularly useful when looking for subjective information , such as a participant’s experiences, views, and opinions. For this reason, thematic analysis is often conducted on data derived from interviews , conversations, open-ended survey responses , and social media posts.

Your research questions can also give you an idea of whether you should use thematic analysis or not. For example, if your research questions were to be along the lines of:

• How do dog walkers perceive rules and regulations on dog-friendly beaches?
• What are students’ experiences with the shift to online learning?
• What opinions do health professionals hold about the Hippocratic code?
• How is gender constructed in a high school classroom setting?

These examples are all research questions centering on the subjective experiences of participants and aim to assess experiences, views, and opinions. Therefore, thematic analysis presents a possible approach.

In short, thematic analysis is a good choice when you are wanting to categorise large bodies of data (although the data doesn’t necessarily have to be large), particularly when you are interested in subjective experiences .

What are the main approaches?

Broadly speaking, there are two overarching approaches to thematic analysis: inductive and deductive . The approach you take will depend on what is most suitable in light of your research aims and questions. Let’s have a look at the options.

The inductive approach

The inductive approach involves deriving meaning and creating themes from data without any preconceptions . In other words, you’d dive into your analysis without any idea of what codes and themes will emerge, and thus allow these to emerge from the data.

For example, if you’re investigating typical lunchtime conversational topics in a university faculty, you’d enter the research without any preconceived codes, themes or expected outcomes. Of course, you may have thoughts about what might be discussed (e.g., academic matters because it’s an academic setting), but the objective is to not let these preconceptions inform your analysis.

The inductive approach is best suited to research aims and questions that are exploratory in nature , and cases where there is little existing research on the topic of interest.

The deductive approach

In contrast to the inductive approach, a deductive approach involves jumping into your analysis with a pre-determined set of codes . Usually, this approach is informed by prior knowledge and/or existing theory or empirical research (which you’d cover in your literature review ).

For example, a researcher examining the impact of a specific psychological intervention on mental health outcomes may draw on an existing theoretical framework that includes concepts such as coping strategies, social support, and self-efficacy, using these as a basis for a set of pre-determined codes.

The deductive approach is best suited to research aims and questions that are confirmatory in nature , and cases where there is a lot of existing research on the topic of interest.

Regardless of whether you take the inductive or deductive approach, you’ll also need to decide what level of content your analysis will focus on – specifically, the semantic level or the latent level.

A semantic-level focus ignores the underlying meaning of data , and identifies themes based only on what is explicitly or overtly stated or written – in other words, things are taken at face value.

In contrast, a latent-level focus concentrates on the underlying meanings and looks at the reasons for semantic content. Furthermore, in contrast to the semantic approach, a latent approach involves an element of interpretation , where data is not just taken at face value, but meanings are also theorised.

“But how do I know when to use what approach?”, I hear you ask.

Well, this all depends on the type of data you’re analysing and what you’re trying to achieve with your analysis. For example, if you’re aiming to analyse explicit opinions expressed in interviews and you know what you’re looking for ahead of time (based on a collection of prior studies), you may choose to take a deductive approach with a semantic-level focus.

On the other hand, if you’re looking to explore the underlying meaning expressed by participants in a focus group, and you don’t have any preconceptions about what to expect, you’ll likely opt for an inductive approach with a latent-level focus.

Simply put, the nature and focus of your research, especially your research aims , objectives and questions will  inform the approach you take to thematic analysis.

What are the types of thematic analysis?

Now that you’ve got an understanding of the overarching approaches to thematic analysis, it’s time to have a look at the different types of thematic analysis you can conduct. Broadly speaking, there are three “types” of thematic analysis:

• Reflexive thematic analysis
• Codebook thematic analysis
• Coding reliability thematic analysis

Let’s have a look at each of these:

Reflexive thematic analysis takes an inductive approach, letting the codes and themes emerge from that data. This type of thematic analysis is very flexible, as it allows researchers to change, remove, and add codes as they work through the data. As the name suggests, reflexive thematic analysis emphasizes the active engagement of the researcher in critically reflecting on their assumptions, biases, and interpretations, and how these may shape the analysis.

Reflexive thematic analysis typically involves iterative and reflexive cycles of coding, interpreting, and reflecting on data, with the aim of producing nuanced and contextually sensitive insights into the research topic, while at the same time recognising and addressing the subjective nature of the research process.

Codebook thematic analysis , on the other hand, lays on the opposite end of the spectrum. Taking a deductive approach, this type of thematic analysis makes use of structured codebooks containing clearly defined, predetermined codes. These codes are typically drawn from a combination of existing theoretical theories, empirical studies and prior knowledge of the situation.

Codebook thematic analysis aims to produce reliable and consistent findings. Therefore, it’s often used in studies where a clear and predefined coding framework is desired to ensure rigour and consistency in data analysis.

Coding reliability thematic analysis necessitates the work of multiple coders, and the design is specifically intended for research teams. With this type of analysis, codebooks are typically fixed and are rarely altered.

The benefit of this form of analysis is that it brings an element of intercoder reliability where coders need to agree upon the codes used, which means that the outcome is more rigorous as the element of subjectivity is reduced. In other words, multiple coders discuss which codes should be used and which shouldn’t, and this consensus reduces the bias of having one individual coder decide upon themes.

Quick Recap: Thematic analysis approaches and types

To recap, the two main approaches to thematic analysis are inductive , and deductive . Then we have the three types of thematic analysis: reflexive, codebook and coding reliability . Which type of thematic analysis you opt for will need to be informed by factors such as:

• The approach you are taking. For example, if you opt for an inductive approach, you’ll likely utilise reflexive thematic analysis.
• Whether you’re working alone or in a group . It’s likely that, if you’re doing research as part of your postgraduate studies, you’ll be working alone. This means that you’ll need to choose between reflexive and codebook thematic analysis.

Now that we’ve covered the “what” in terms of thematic analysis approaches and types, it’s time to look at the “how” of thematic analysis.

Need a helping hand?

How to “do” thematic analysis

At this point, you’re ready to get going with your analysis, so let’s dive right into the thematic analysis process. Keep in mind that what we’ll cover here is a generic process, and the relevant steps will vary depending on the approach and type of thematic analysis you opt for.

Step 1: Get familiar with the data

The first step in your thematic analysis involves getting a feel for your data and seeing what general themes pop up. If you’re working with audio data, this is where you’ll do the transcription , converting audio to text.

At this stage, you’ll want to come up with preliminary thoughts about what you’ll code , what codes you’ll use for them, and what codes will accurately describe your content. It’s a good idea to revisit your research topic , and your aims and objectives at this stage. For example, if you’re looking at what people feel about different types of dogs, you can code according to when different breeds are mentioned (e.g., border collie, Labrador, corgi) and when certain feelings/emotions are brought up.

As a general tip, it’s a good idea to keep a reflexivity journal . This is where you’ll write down how you coded your data, why you coded your data in that particular way, and what the outcomes of this data coding are. Using a reflexive journal from the start will benefit you greatly in the final stages of your analysis because you can reflect on the coding process and assess whether you have coded in a manner that is reliable and whether your codes and themes support your findings.

As you can imagine, a reflexivity journal helps to increase reliability as it allows you to analyse your data systematically and consistently. If you choose to make use of a reflexivity journal, this is the stage where you’ll want to take notes about your initial codes and list them in your journal so that you’ll have an idea of what exactly is being reflected in your data. At a later stage in the analysis, this data can be more thoroughly coded, or the identified codes can be divided into more specific ones.

Step 2: Search for patterns or themes in the codes

Step 2! You’re going strong. In this step, you’ll want to look out for patterns or themes in your codes. Moving from codes to themes is not necessarily a smooth or linear process. As you become more and more familiar with the data, you may find that you need to assign different codes or themes according to new elements you find. For example, if you were analysing a text talking about wildlife, you may come across the codes, “pigeon”, “canary” and “budgerigar” which can fall under the theme of birds.

As you work through the data, you may start to identify subthemes , which are subdivisions of themes that focus specifically on an aspect within the theme that is significant or relevant to your research question. For example, if your theme is a university, your subthemes could be faculties or departments at that university.

In this stage of the analysis, your reflexivity journal entries need to reflect how codes were interpreted and combined to form themes.

Step 3: Review themes

By now you’ll have a good idea of your codes, themes, and potentially subthemes. Now it’s time to review all the themes you’ve identified . In this step, you’ll want to check that everything you’ve categorised as a theme actually fits the data, whether the themes do indeed exist in the data, whether there are any themes missing , and whether you can move on to the next step knowing that you’ve coded all your themes accurately and comprehensively . If you find that your themes have become too broad and there is far too much information under one theme, it may be useful to split this into more themes so that you’re able to be more specific with your analysis.

In your reflexivity journal, you’ll want to write about how you understood the themes and how they are supported by evidence, as well as how the themes fit in with your codes. At this point, you’ll also want to revisit your research questions and make sure that the data and themes you’ve identified are directly relevant to these questions .

Step 4: Finalise Themes

By this point, your analysis will really start to take shape. In the previous step, you reviewed and refined your themes, and now it’s time to label and finalise them . It’s important to note here that, just because you’ve moved onto the next step, it doesn’t mean that you can’t go back and revise or rework your themes. In contrast to the previous step, finalising your themes means spelling out what exactly the themes consist of, and describe them in detail . If you struggle with this, you may want to return to your data to make sure that your data and coding do represent the themes, and if you need to divide your themes into more themes (i.e., return to step 3).

When you name your themes, make sure that you select labels that accurately encapsulate the properties of the theme . For example, a theme name such as “enthusiasm in professionals” leaves the question of “who are the professionals?”, so you’d want to be more specific and label the theme as something along the lines of “enthusiasm in healthcare professionals”.

It is very important at this stage that you make sure that your themes align with your research aims and questions . When you’re finalising your themes, you’re also nearing the end of your analysis and need to keep in mind that your final report (discussed in the next step) will need to fit in with the aims and objectives of your research.

In your reflexivity journal, you’ll want to write down a few sentences describing your themes and how you decided on these. Here, you’ll also want to mention how the theme will contribute to the outcomes of your research, and also what it means in relation to your research questions and focus of your research.

By the end of this stage, you’ll be done with your themes – meaning it’s time to write up your findings and produce a report.

Step 5: Produce your report

You’re nearly done! Now that you’ve analysed your data, it’s time to report on your findings. A typical thematic analysis report consists of:

• An introduction
• A methodology section
• Your results and findings
• A conclusion

When writing your report, make sure that you provide enough information for a reader to be able to evaluate the rigour of your analysis. In other words, the reader needs to know the exact process you followed when analysing your data and why. The questions of “what”, “how”, “why”, “who”, and “when” may be useful in this section.

So, what did you investigate? How did you investigate it? Why did you choose this particular method? Who does your research focus on, and who are your participants? When did you conduct your research, when did you collect your data, and when was the data produced? Your reflexivity journal will come in handy here as within it you’ve already labelled, described, and supported your themes.

If you’re undertaking a thematic analysis as part of a dissertation or thesis, this discussion will be split across your methodology, results and discussion chapters . For more information about those chapters, check out our detailed post about dissertation structure .

It’s absolutely vital that, when writing up your results, you back up every single one of your findings with quotations . The reader needs to be able to see that what you’re reporting actually exists within the results. Also make sure that, when reporting your findings, you tie them back to your research questions . You don’t want your reader to be looking through your findings and asking, “So what?”, so make sure that every finding you represent is relevant to your research topic and questions.

Quick Recap: How to “do” thematic analysis

Getting familiar with your data: Here you’ll read through your data and get a general overview of what you’re working with. At this stage, you may identify a few general codes and themes that you’ll make use of in the next step.

Search for patterns or themes in your codes : Here you’ll dive into your data and pick out the themes and codes relevant to your research question(s).

Review themes : In this step, you’ll revisit your codes and themes to make sure that they are all truly representative of the data, and that you can use them in your final report.

Finalise themes : Here’s where you “solidify” your analysis and make it report-ready by describing and defining your themes.

Produce your report : This is the final step of your thematic analysis process, where you put everything you’ve found together and report on your findings.

Tips & Suggestions

In the video below, we share 6 time-saving tips and tricks to help you approach your thematic analysis as effectively and efficiently as possible.

Wrapping Up

In this article, we’ve covered the basics of thematic analysis – what it is, when to use it, the different approaches and types of thematic analysis, and how to perform a thematic analysis.

If you have any questions about thematic analysis, drop a comment below and we’ll do our best to assist. If you’d like 1-on-1 support with your thematic analysis, be sure to check out our research coaching services here .

Psst... there’s more!

This post was based on one of our popular Research Bootcamps . If you're working on a research project, you'll definitely want to check this out ...

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21 Comments

I really appreciate the help

Hello Sir, how many levels of coding can be done in thematic analysis? We generate codes from the transcripts, then subthemes from the codes and themes from subthemes, isn’t it? Should these themes be again grouped together? how many themes can be derived?can you please share an example of coding through thematic analysis in a tabular format?

I’ve found the article very educative and useful

Excellent. Very helpful and easy to understand.

This article so far has been most helpful in understanding how to write an analysis chapter. Thank you.

My research topic is the challenges face by the school principal on the process of procurement . Thematic analysis is it sutable fir data analysis ?

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Where can I find an example of a template analysis table ?

Finally I got the best article . I wish they also have every psychology topics.

Hello, Sir/Maam

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Thank you very much! this is very helpful to me in my Graduate research qualitative data analysis.

Thank you very much. I find your guidance here helpful. Kindly let help me understand how to write findings and discussions.

i am having troubles with the concept of framework analysis which i did not find here and i have been an assignment on framework analysis

I was discouraged and felt insecure because after more than a year of writing my thesis, my work seemed lost its direction after being checked. But, I am truly grateful because through the comments, corrections, and guidance of the wisdom of my director, I can already see the bright light because of thematic analysis. I am working with Biblical Texts. And thematic analysis will be my method. Thank you.

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• Methodology
• How to Do Thematic Analysis | Guide & Examples

How to Do Thematic Analysis | Guide & Examples

Published on 5 May 2022 by Jack Caulfield .

Thematic analysis is a method of analysing qualitative data . It is usually applied to a set of texts, such as an interview or transcripts . The researcher closely examines the data to identify common themes, topics, ideas and patterns of meaning that come up repeatedly.

There are various approaches to conducting thematic analysis, but the most common form follows a six-step process:

• Familiarisation
• Generating themes
• Reviewing themes
• Defining and naming themes

This process was originally developed for psychology research by Virginia Braun and Victoria Clarke . However, thematic analysis is a flexible method that can be adapted to many different kinds of research.

Table of contents

When to use thematic analysis, different approaches to thematic analysis, step 1: familiarisation, step 2: coding, step 3: generating themes, step 4: reviewing themes, step 5: defining and naming themes, step 6: writing up.

Thematic analysis is a good approach to research where you’re trying to find out something about people’s views, opinions, knowledge, experiences, or values from a set of qualitative data – for example, interview transcripts , social media profiles, or survey responses .

Some types of research questions you might use thematic analysis to answer:

• How do patients perceive doctors in a hospital setting?
• What are young women’s experiences on dating sites?
• What are non-experts’ ideas and opinions about climate change?
• How is gender constructed in secondary school history teaching?

To answer any of these questions, you would collect data from a group of relevant participants and then analyse it. Thematic analysis allows you a lot of flexibility in interpreting the data, and allows you to approach large datasets more easily by sorting them into broad themes.

However, it also involves the risk of missing nuances in the data. Thematic analysis is often quite subjective and relies on the researcher’s judgement, so you have to reflect carefully on your own choices and interpretations.

Pay close attention to the data to ensure that you’re not picking up on things that are not there – or obscuring things that are.

Prevent plagiarism, run a free check.

Once you’ve decided to use thematic analysis, there are different approaches to consider.

There’s the distinction between inductive and deductive approaches:

• An inductive approach involves allowing the data to determine your themes.
• A deductive approach involves coming to the data with some preconceived themes you expect to find reflected there, based on theory or existing knowledge.

There’s also the distinction between a semantic and a latent approach:

• A semantic approach involves analysing the explicit content of the data.
• A latent approach involves reading into the subtext and assumptions underlying the data.

After you’ve decided thematic analysis is the right method for analysing your data, and you’ve thought about the approach you’re going to take, you can follow the six steps developed by Braun and Clarke .

The first step is to get to know our data. It’s important to get a thorough overview of all the data we collected before we start analysing individual items.

This might involve transcribing audio , reading through the text and taking initial notes, and generally looking through the data to get familiar with it.

Next up, we need to code the data. Coding means highlighting sections of our text – usually phrases or sentences – and coming up with shorthand labels or ‘codes’ to describe their content.

Let’s take a short example text. Say we’re researching perceptions of climate change among conservative voters aged 50 and up, and we have collected data through a series of interviews. An extract from one interview looks like this:

In this extract, we’ve highlighted various phrases in different colours corresponding to different codes. Each code describes the idea or feeling expressed in that part of the text.

At this stage, we want to be thorough: we go through the transcript of every interview and highlight everything that jumps out as relevant or potentially interesting. As well as highlighting all the phrases and sentences that match these codes, we can keep adding new codes as we go through the text.

After we’ve been through the text, we collate together all the data into groups identified by code. These codes allow us to gain a condensed overview of the main points and common meanings that recur throughout the data.

Next, we look over the codes we’ve created, identify patterns among them, and start coming up with themes.

Themes are generally broader than codes. Most of the time, you’ll combine several codes into a single theme. In our example, we might start combining codes into themes like this:

At this stage, we might decide that some of our codes are too vague or not relevant enough (for example, because they don’t appear very often in the data), so they can be discarded.

Other codes might become themes in their own right. In our example, we decided that the code ‘uncertainty’ made sense as a theme, with some other codes incorporated into it.

Again, what we decide will vary according to what we’re trying to find out. We want to create potential themes that tell us something helpful about the data for our purposes.

Now we have to make sure that our themes are useful and accurate representations of the data. Here, we return to the dataset and compare our themes against it. Are we missing anything? Are these themes really present in the data? What can we change to make our themes work better?

If we encounter problems with our themes, we might split them up, combine them, discard them, or create new ones: whatever makes them more useful and accurate.

For example, we might decide upon looking through the data that ‘changing terminology’ fits better under the ‘uncertainty’ theme than under ‘distrust of experts’, since the data labelled with this code involves confusion, not necessarily distrust.

Now that you have a final list of themes, it’s time to name and define each of them.

Defining themes involves formulating exactly what we mean by each theme and figuring out how it helps us understand the data.

Naming themes involves coming up with a succinct and easily understandable name for each theme.

For example, we might look at ‘distrust of experts’ and determine exactly who we mean by ‘experts’ in this theme. We might decide that a better name for the theme is ‘distrust of authority’ or ‘conspiracy thinking’.

Finally, we’ll write up our analysis of the data. Like all academic texts, writing up a thematic analysis requires an introduction to establish our research question, aims, and approach.

We should also include a methodology section, describing how we collected the data (e.g., through semi-structured interviews or open-ended survey questions ) and explaining how we conducted the thematic analysis itself.

The results or findings section usually addresses each theme in turn. We describe how often the themes come up and what they mean, including examples from the data as evidence. Finally, our conclusion explains the main takeaways and shows how the analysis has answered our research question.

In our example, we might argue that conspiracy thinking about climate change is widespread among older conservative voters, point out the uncertainty with which many voters view the issue, and discuss the role of misinformation in respondents’ perceptions.

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Chapter 22: Thematic Analysis

Darshini Ayton

Learning outcomes

Upon completion of this chapter, you should be able to:

• Describe the different approaches to thematic analysis.
• Understand how to conduct the three types of thematic analysis.
• Identify the strengths and limitations of each type of thematic analysis.

What is thematic analysis?

Thematic analysis is a common method used in the analysis of qualitative data to identify, analyse and interpret meaning through a systematic process of generating codes (see Chapter 20) that leads to the development of themes. 1 Thematic analysis requires the active engagement of the researcher with the data, in a process of sorting, categorising and interpretation. 1 Thematic analysis is exploratory analysis whereby codes are not predetermined and are data-derived, usually from primary sources of data (e,g, interviews and focus groups). This is in contrast to themes generated through directed or summative content analysis, which is considered confirmatory hypothesis-driven analysis, with predetermined codes typically generated from a hypothesis (see Chapter 21). 2 There are many forms of thematic analysis. Hence, it is important to treat thematic analysis as one of many methods of analysis, and to justify the approach on the basis of the research question and pragmatic considerations such as resources, time and audience. The three main forms of thematic analysis used in health and social care research, discussed in this chapter, are:

Applied thematic analysis

• Framework analysis
• Reflexive thematic analysis.

This involves multiple, inductive analytic techniques designed to identify and examine themes from textual data in a way that is transparent and credible, drawing from a broad range of theoretical and methodological perspectives. It focuses on presenting the stories of participants as accurately and comprehensively as possible. Applied thematic analysis mixes a bit of everything: grounded theory, positivism, interpretivism and phenomenology. 2

Applied thematic analysis borrows what we feel are the more useful techniques from each theoretical and methodological camp and adapts them to an applied research context. 2(p16)

Applied thematic analysis involves five elements:

• Text s egmentation  involves identifying a meaningful segment of text and the boundaries of the segment. Text segmentation is a useful process as a transcript from a 30-minute interview can be many pages long. Hence, segmenting the text provides a manageable section of the data for interrogation of meaning. For example, text segmentation may be a participant’s response to an interview question, a keyword or concept in context, or a complete discourse between participants. The segment of text is more than a short phrase and can be both small and large sections of text. Text segments can also overlap, and a smaller segment may be embedded within a larger segment. 3
• Creation of the codebook is a critical element of applied thematic analysis. The codebook is created when the segments of text are systematically coded into categories, types and relationships, and the codes are defined by the observed meaning in the text. The codes and their definitions are descriptive in the beginning, and then evolve into explanatory codes as the researcher examines the commonalities, differences and relationships between the codes. The codebook is an iterative document that the researcher builds and refines as they become more immersed and familiar with the data. 3 Table 22.1 outlines the key components of a codebook. 3

Table 22.1. Codebook components and an example

• Structural coding can be useful if a structured interview guide or focus group guide has been used by the researcher and the researcher stays close to the wording of the question and its prompts. The structured question is the structural code in the codebook, and the text segment should include the participant’s response and any dialogue following the question. Of course, this form of coding can be used even if the researcher does not follow a structured guide, which is often the reality of qualitative data collection. The relevant text segments are coded for the specific structure, as appropriate. 3
• Content coding is informed by the research question(s) and the questions informing the analysis. The segmented text is grouped in different ways to explore relationships, hierarchies, descriptions and explanations of events, similarities, differences and consequences. The content of the text segment should be read and re-read to identify patterns and meaning, with the generated codes added to the codebook.
• Themes vary in scope, yet at the core they are phrases or statements that explain the meaning of the text. Researchers need to be aware that themes are considered a higher conceptual level than codes, and therefore should not be comprised of single words or labels. Typically, multiple codes will lead to a theme. Revisiting the research and analysis questions will assist the researcher to identify themes. Through the coding process, the researcher actively searches the data for themes. Examples of how themes may be identified include the repetition of concepts within and across transcripts, the use of metaphors and analogies, key phrases and common phrases used in an unfamiliar way. 3

Framework a nalysis

This method originated in the 1980s in social policy research. Framework analysis is suited to research seeking to answer specific questions about a problem or issue, within a limited time frame and with homogenous data (in topics, concepts and participants); multiple researchers are usually involved in the coding process. 4-6 The process of framework analysis is methodical and suits large data sets, hence is attractive to quantitative researchers and health services researchers. Framework analysis is useful for multidisciplinary teams in which not all members are familiar with qualitative analysis. Framework analysis does not seek to generate theory and is not aligned with any particular epistemological, philosophical or theoretical approach. 5 The output of framework analysis is a matrix with rows (cases), columns (codes) and cells of summarised data that enables researchers to analyse the data case by case and code by code. The case is usually an individual interview, or it can be a defined group or organisation. 5

The process for conducting framework analysis is as follows 5 :

1. Transcription – usually verbatim transcription of the interview.

2. Familiarisation with the interview – reading the transcript and listening to the audio recording (particularly if the researcher doing the analysis did not conduct the interview) can assist in the interpretation of the data. Notes on analytical observations, thoughts and impressions are made in the margins of the transcript during this stage.

3. Coding – completed in a line-by-line method by at least two researchers from different disciplines (or with a patient or public involvement representative), where possible. Coding can be both deductive – (using a theory or specific topics relevant to the project – or inductive, whereby open coding is applied to elements such as behaviours, incidents, values, attitudes, beliefs, emotions and participant reactions. All data is coded.

4. Developing a working analytical framework – codes are collated and organised into categories, to create a structure for summarising or reducing the data.

5. Applying the analytical framework – indexing the remaining transcripts by using the categories and codes of the analytical framework.

6. Charting data into the framework matrix – summarising the data by category and from each transcript into the framework matrix, which is a spreadsheet with numbered cells in which summarised data are entered by codes (columns) and cases (rows). Charting needs to balance the reduction of data to a manageable few lines and retention of the meaning and ‘feel’ of the participant. References to illustrative quotes should be included.

7. Interpreting the data – using the framework matrix and notes taken throughout the analysis process to interpret meaning, in collaboration with team members, including lay and clinical members.

Reflexive thematic analysis

This is the thematic analysis approach developed by Braun and Clarke in 2006 and explained in the highly cited article ‘ Using thematic analysis in psychology ’ . 7 Reflexive thematic analysis recognises the subjectiveness of the analysis process, and that codes and themes are actively generated by the researcher. Hence, themes and codes are influenced by the researcher’s values, skills and experiences. 8 Reflexive thematic analysis ‘exists at the intersection of the researcher, the dataset and the various contexts of interpretation’. 9(line 5-6) In this method, the coding process is less structured and more organic than in applied thematic analysis. Braun and Clarke have been critical of the use of the term ‘emerging themes’, which many researchers use to indicate that the theme was data-driven, as opposed to a deductive approach:

This language suggests that meaning is self evident and somehow ‘within’ the data waiting to be revealed, and that the researcher is a neutral conduit for the revelation of said meaning. In contrast, we conceptualise analysis as a situated and interactive process, reflecting both the data, the positionality of the researcher, and the context of the research itself… it is disingenuous to evoke a process whereby themes simply emerge, instead of being active co-productions on the part of the researcher, the data/participants and context. 10 (p15)

Since 2006, Braun and Clarke have published extensively on reflexive thematic analysis, including a methodological paper comparing reflexive thematic analysis with other approaches to qualitative analysis, 8 and have provided resources on their website to support researchers and students. 9 There are many ways to conduct reflexive thematic analysis, but the six main steps in the method are outlined following. 9 Note that this is not a linear, prescriptive or rule-based process, but rather an approach to guide researchers in systematically and robustly exploring their data.

1.  Familiarisation with data – involves reading and re-reading transcripts so that the researcher is immersed in the data. The researcher makes notes on their initial observations, interpretations and insights for both the individual transcripts and across all the transcripts or data sources.

2.  Coding – the process of applying succinct labels (codes) to the data in a way that captures the meaning and characteristics of the data relevant to the research question. The entire data set is coded in numerous rounds; however, unlike line-by-line coding in grounded theory (Chapter 27), or data segmentation in applied thematic analysis, not all sections of data need to be coded. 8 After a few rounds of coding, the codes are collated and relevant data is extracted.

3.  Generating initial themes – using the collated codes and extracted data, the researcher identifies patterns of meaning (initial or potential themes). The researcher then revisits codes and the data to extract relevant data for the initial themes, to examine the viability of the theme.

4 .  Developing and reviewing themes – checking the initial themes against codes and the entire data set to assess whether it captures the ‘story’ of the data and addresses the research question. During this step, the themes are often reworked by combining, splitting or discarding. For reflexive thematic analysis, a theme is defined as a ‘pattern of shared meaning underpinned by a central concept or idea’. 8 (p 39 )

5.  Refining, defining and naming themes – developing the scope and boundaries of the theme, creating the story of the theme and applying an informative name for the theme.

6.  Writing up – is a key part of the analysis and involves writing the narrative of the themes, embedding the data and providing the contextual basis for the themes in the literature.

Themes versus c odes

As described above, themes are informed by codes, and themes are defined at a conceptually higher level than codes. Themes are broader categorisations that tend to describe or explain the topic or concept. Themes need to extend beyond the code and are typically statements that can stand alone to describe and/or explain the data. Fereday and Muir-Cochrane explain this development from code to theme in Table 22.2. 11

Table 22.2. Corroborating and legitimating coded themes to identify second-order themes

*Note: This table is from an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

When I [the author] first started publishing qualitative research, many of my themes were at the code level. I then got advice that when the themes are the subheadings of the results section of my paper, they should tell the story of the research. The difference in my theme naming can be seen when comparing a paper from my PhD thesis, 12 which explores the challenges of church-based health promotion, with a more recent paper that I published on antimicrobial stewardship 13 (refer to the theme tables in the publications).

Table 22.3. Examples of thematic analysis

Advantages and challenges of thematic analysis.

Thematic analysis is flexible and can be used to analyse small and large data sets with homogenous and heterogenous samples. Thematic analysis can be applied to any type of data source, from interviews and focus groups to diary entries and online discussion forums. 1 Applied thematic analysis and framework analysis are accessible approaches for non-qualitative researchers or beginner researchers. However, the flexibility and accessibility of thematic analysis can lead to limitations and challenges when thematic analysis is misapplied or done poorly. Thematic analysis can be more descriptive than interpretive if not properly anchored in a theoretical framework. 1 For framework analysis, the spreadsheet matrix output can lead to quantitative researchers inappropriately quantifying the qualitative data. Therefore, training and support from a qualitative researcher with the appropriate expertise can help to ensure that the interpretation of the data is meaningful. 5

Thematic analysis is a family of analysis techniques that are flexible and inductive and involve the generation of codes and themes. There are three main types of thematic analysis: applied thematic analysis, framework analysis and reflexive thematic analysis. These approaches span from structured coding to organic and unstructured coding for theme development. The choice of approach should be guided by the research question, the research design and the available resources and skills of the researcher and team.

• Clarke V, Braun V. Thematic analysis. J Posit Psychol . 2017;12(3):297-298. doi:10.1080/17439760.2016.1262613
• Guest G, MacQueen KM, Namey EE. Introduction to applied thematic analysis. In: Guest G, MacQueen, K.M., Namey, E.E., ed. Applied thematic analysis . SAGE Publications, Inc.; 2014. Accessed September 18, 2023. https://methods.sagepub.com/book/applied-thematic-analysis
• Guest G, MacQueen, K.M., Namey, E.E.,. Themes and Codes. In: Guest G, MacQueen, K.M., Namey, E.E., ed. Applied thematic analysis . SAGE Publications, Inc.; 2014. Accessed September 18, 2023. https://methods.sagepub.com/book/applied-thematic-analysis
• Srivastava A, Thomson SB. Framework analysis: A qualitative methodology for applied policy research. Journal of Administration and Governance . 2009;72(3). Accessed September 14, 2023. https://ssrn.com/abstract=2760705
• Gale NK, Heath G, Cameron E, Rashid S, Redwood S. Using the framework method for the analysis of qualitative data in multi-disciplinary health research. BMC Med Res Methodol . 2013;13:117. doi:10.1186/1471-2288-13-117
• Smith J, Firth J. Qualitative data analysis: the framework approach. Nurse Res . 2011;18(2):52-62. doi:10.7748/nr2011.01.18.2.52.c8284
• Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol . 2006;3(2):77-101. doi:10.1191/1478088706qp063oa
• Braun V, Clarke V. Can I use TA? Should I use TA? Should I not use TA? Comparing reflexive thematic analysis and other pattern-based qualitative analytic approaches. Couns Psychother Res . 2021;21(1):37-47. doi:10.1002/capr.12360
• Braun V, Clarke V. Thematic analysis. University of Auckland. Accessed September 18, 2023. https://www.thematicanalysis.net/
• Braun V, Clarke V. Answers to frequently asked questions about thematic analysis. University of Auckland. Accessed September 18, 2023. https://www.thematicanalysis.net/faqs/
• Fereday J, Muir-Cochrane E. Demonstrating Rigour Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development. International Journal of Qualitative Methods . 2006;5(1):80-92. doi: 10.1177/160940690600500107
• Ayton D, Manderson L, Smith BJ. Barriers and challenges affecting the contemporary church’s engagement in health promotion. Health Promot J Austr . 2017;28(1):52-58. doi:10.1071/HE15037
• Ayton D, Watson E, Betts JM, et al. Implementation of an antimicrobial stewardship program in the Australian private hospital system: qualitative study of attitudes to antimicrobial resistance and antimicrobial stewardship. BMC Health Serv Res . 2022;22(1):1554. doi:10.1186/s12913-022-08938-8
• McKenna-Plumley PE, Graham-Wisener L, Berry E, Groarke JM. Connection, constraint, and coping: A qualitative study of experiences of loneliness during the COVID-19 lockdown in the UK. PLoS One . 2021;16(10):e0258344. doi:10.1371/journal.pone.0258344
• Dickinson BL, Gibson K, VanDerKolk K, et al. “It is this very knowledge that makes us doctors”: an applied thematic analysis of how medical students perceive the relevance of biomedical science knowledge to clinical medicine. BMC Med Educ . 2020;20(1):356. doi:10.1186/s12909-020-02251-w
• Bunzli S, O’Brien P, Ayton D, et al. Misconceptions and the acceptance of evidence-based nonsurgical interventions for knee osteoarthritis. A Qualitative Study. Clin Orthop Relat Res . 2019;477(9):1975-1983. doi:10.1097/CORR.0000000000000784

Qualitative Research – a practical guide for health and social care researchers and practitioners Copyright © 2023 by Darshini Ayton is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License , except where otherwise noted.

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How to do thematic analysis

Last updated

8 February 2023

Reviewed by

Miroslav Damyanov

Uncovering themes in data requires a systematic approach. Thematic analysis organizes data so you can easily recognize the context.

• What is thematic analysis?

Thematic analysis is   a method for analyzing qualitative data that involves reading through a data set and looking for patterns to derive themes . The researcher's subjective experience plays a central role in finding meaning within the data.

Streamline your thematic analysis

Find patterns and themes across all your qualitative data when you analyze it in Dovetail

• What are the main approaches to thematic analysis?

Inductive thematic analysis approach

Inductive thematic analysis entails   deriving meaning and identifying themes from data with no preconceptions.  You analyze the data without any expected outcomes.

Deductive thematic analysis approach

In the deductive approach, you analyze data with a set of expected themes. Prior knowledge, research, or existing theory informs this approach.

Semantic thematic analysis approach

With the semantic approach, you ignore the underlying meaning of data. You take identifying themes at face value based on what is written or explicitly stated.

Latent thematic analysis approach

Unlike the semantic approach, the latent approach focuses on underlying meanings in data and looks at the reasons for semantic content. It involves an element of interpretation where you theorize meanings and don’t just take data at face value.

• When should thematic analysis be used?

Thematic analysis is beneficial when you’re working with large bodies of data. It allows you to divide and categorize huge quantities of data in a way that makes it far easier to digest.  

The following scenarios warrant the use of thematic analysis:

You’re new to qualitative analysis

You need to identify patterns in data

You want to involve participants in the process

Thematic analysis is particularly useful when you’re looking for subjective information such as experiences and opinions in surveys , interviews, conversations, or social media posts. 

• What are the advantages and disadvantages of thematic analysis?

Thematic analysis is a highly flexible approach to qualitative data analysis that you can modify to meet the needs of many studies. It enables you to generate new insights and concepts from data. 

Beginner researchers who are just learning how to analyze data will find thematic analysis very accessible. It’s easy for most people to grasp and can be relatively quick to learn.

The flexibility of thematic analysis can also be a disadvantage. It can feel intimidating to decide what’s important to emphasize, as there are many ways to interpret meaning from a data set.

• What is the step-by-step process for thematic analysis?

The basic thematic analysis process requires recognizing codes and themes within a data set. A code is a label assigned to a piece of data that you use to identify and summarize important concepts within a data set. A theme is a pattern that you identify within the data. Relevant steps may vary based on the approach and type of thematic analysis, but these are the general steps you’d take:

1. Familiarize yourself with the data(pre-coding work)

Before you can successfully work with data, you need to understand it. Get a feel for the data to see what general themes pop up. Transcribe audio files and observe any meanings and patterns across the data set. Read through the transcript, and jot down notes about potential codes to create. 

2. Create the initial codes (open code work)

Create a set of initial codes to represent the patterns and meanings in the data. Make a codebook to keep track of the codes. Read through the data again to identify interesting excerpts and apply the appropriate codes. You should use the same code to represent excerpts with the same meaning. 

3. Collate codes with supporting data (clustering of initial code)

Now it's time to group all excerpts associated with a particular code. If you’re doing this manually, cut out codes and put them together. Thematic analysis software will automatically collate them.

4. Group codes into themes (clustering of selective codes)

Once you’ve finalized the codes, you can sort them into potential themes. Themes reflect trends and patterns in data. You can combine some codes to create sub-themes.

5. Review, revise, and finalize the themes (final revision)

Now you’ve decided upon the initial themes, you can review and adjust them as needed. Each theme should be distinct, with enough data to support it. You can merge similar themes and remove those lacking sufficient supportive data. Begin formulating themes into a narrative. 

6. Write the report

The final step of telling the story of a set of data is writing the report. You should fully consider the themes to communicate the validity of your analysis.

A typical thematic analysis report contains the following:

An introduction

A methodology section

Results and findings

A conclusion

Your narrative must be coherent, and it should include vivid quotes that can back up points. It should also include an interpretive analysis and argument for your claims. In addition, consider reporting your findings in a flowchart or tree diagram, which can be independent of or part of your report.  

In conclusion, a thematic analysis is a method of analyzing qualitative data. By following the six steps, you will identify common themes from a large set of texts. This method can help you find rich and useful insights about people’s experiences, behaviors, and nuanced opinions.

• How to analyze qualitative data

Qualitative data analysis is the process of organizing, analyzing, and interpreting non-numerical and subjective data . The goal is to capture themes and patterns, answer questions, and identify the best actions to take based on that data. 

Researchers can use qualitative data to understand people’s thoughts, feelings, and attitudes. For example, qualitative researchers can help business owners draw reliable conclusions about customers’ opinions and discover areas that need improvement. 

In addition to thematic analysis, you can analyze qualitative data using the following:

Content analysis

Content analysis examines and counts the presence of certain words, subjects, and contexts in documents and communication artifacts, such as: 

Text in various formats

This method transforms qualitative input into quantitative data. You can do it manually or with electronic tools that recognize patterns to make connections between concepts.  

Narrative analysis

Narrative analysis interprets research participants' stories from testimonials, case studies, interviews, and other text or visual data. It provides valuable insights into the complexity of people's feelings, beliefs, and behaviors.

Discourse analysis

In discourse analysis , you analyze the underlying meaning of qualitative data in a particular context, including: 

Historical 

This approach allows us to study how people use language in text, audio, and video to unravel social issues, power dynamics, or inequalities. 

For example, you can look at how people communicate with their coworkers versus their bosses. Discourse analysis goes beyond the literal meaning of words to examine social reality.

Grounded theory analysis

In grounded theory analysis, you develop theories by examining real-world data. The process involves creating hypotheses and theories by systematically collecting and evaluating this data. While this approach is helpful for studying lesser-known phenomena, it might be overwhelming for a novice researcher. 

• Challenges with analyzing qualitative data

While qualitative data can answer questions that quantitative data can't, it still comes with challenges.

If done manually, qualitative data analysis is very time-consuming.

It can be hard to choose a method. 

Avoiding bias is difficult.

Human error affects accuracy and consistency.

To overcome these challenges, you should fine-tune your methods by using the appropriate tools in collaboration with teammates.

Learn more about thematic analysis software

What is thematic analysis in qualitative research.

Thematic analysis is a method of analyzing qualitative data. It is applied to texts, such as interviews or transcripts. The researcher closely examines the data to identify common patterns and themes.

Can thematic analysis be done manually?

You can do thematic analysis manually, but it is very time-consuming without the help of software.

What are the two types of thematic analysis?

The two main types of thematic analysis include codebook thematic analysis and reflexive thematic analysis.

Codebook thematic analysis uses predetermined codes and structured codebooks to analyze from a deductive perspective. You draw codes from a review of the data or an initial analysis to produce the codebooks.

Reflexive thematic analysis is more flexible and does not use a codebook. Researchers can change, remove, and add codes as they work through the data. 

What makes a good thematic analysis?

The goal of thematic analysis is more than simply summarizing data; it's about identifying important themes. Good thematic analysis interprets, makes sense of data, and explains it. It produces trustworthy and insightful findings that are easy to understand and apply. 

What are examples of themes in thematic analysis?

Grouping codes into themes summarize sections of data in a useful way to answer research questions and achieve objectives. A theme identifies an area of data and tells the reader something about it. A good theme can sit alone without requiring descriptive text beneath it.

For example, if you were analyzing data on wildlife, codes might be owls, hawks, and falcons. These codes might fall beneath the theme of birds of prey. If your data were about the latest trends for teenage girls, codes such as mini skirts, leggings, and distressed jeans would fall under fashion.  

Thematic analysis is straightforward and intuitive enough that most people have no trouble applying it.

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• Practical thematic...

Practical thematic analysis: a guide for multidisciplinary health services research teams engaging in qualitative analysis

• Related content
• Peer review
• Catherine H Saunders , scientist and assistant professor 1 2 ,
• Ailyn Sierpe , research project coordinator 2 ,
• Christian von Plessen , senior physician 3 ,
• Alice M Kennedy , research project manager 2 4 ,
• Laura C Leviton , senior adviser 5 ,
• Steven L Bernstein , chief research officer 1 ,
• Jenaya Goldwag , resident physician 1 ,
• Joel R King , research assistant 2 ,
• Christine M Marx , patient associate 6 ,
• Jacqueline A Pogue , research project manager 2 ,
• Richard K Saunders , staff physician 1 ,
• Aricca Van Citters , senior research scientist 2 ,
• Renata W Yen , doctoral student 2 ,
• Glyn Elwyn , professor 2 ,
• JoAnna K Leyenaar , associate professor 1 2
• on behalf of the Coproduction Laboratory
• 1 Dartmouth Health, Lebanon, NH, USA
• 2 Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth College, Lebanon, NH, USA
• 3 Center for Primary Care and Public Health (Unisanté), Lausanne, Switzerland
• 4 Jönköping Academy for Improvement of Health and Welfare, School of Health and Welfare, Jönköping University, Jönköping, Sweden
• 5 Highland Park, NJ, USA
• 6 Division of Public Health Sciences, Department of Surgery, Washington University School of Medicine, St Louis, MO, USA
• Correspondence to: C H Saunders catherine.hylas.saunders{at}dartmouth.edu
• Accepted 26 April 2023

Qualitative research methods explore and provide deep contextual understanding of real world issues, including people’s beliefs, perspectives, and experiences. Whether through analysis of interviews, focus groups, structured observation, or multimedia data, qualitative methods offer unique insights in applied health services research that other approaches cannot deliver. However, many clinicians and researchers hesitate to use these methods, or might not use them effectively, which can leave relevant areas of inquiry inadequately explored. Thematic analysis is one of the most common and flexible methods to examine qualitative data collected in health services research. This article offers practical thematic analysis as a step-by-step approach to qualitative analysis for health services researchers, with a focus on accessibility for patients, care partners, clinicians, and others new to thematic analysis. Along with detailed instructions covering three steps of reading, coding, and theming, the article includes additional novel and practical guidance on how to draft effective codes, conduct a thematic analysis session, and develop meaningful themes. This approach aims to improve consistency and rigor in thematic analysis, while also making this method more accessible for multidisciplinary research teams.

Through qualitative methods, researchers can provide deep contextual understanding of real world issues, and generate new knowledge to inform hypotheses, theories, research, and clinical care. Approaches to data collection are varied, including interviews, focus groups, structured observation, and analysis of multimedia data, with qualitative research questions aimed at understanding the how and why of human experience. 1 2 Qualitative methods produce unique insights in applied health services research that other approaches cannot deliver. In particular, researchers acknowledge that thematic analysis is a flexible and powerful method of systematically generating robust qualitative research findings by identifying, analysing, and reporting patterns (themes) within data. 3 4 5 6 Although qualitative methods are increasingly valued for answering clinical research questions, many researchers are unsure how to apply them or consider them too time consuming to be useful in responding to practical challenges 7 or pressing situations such as public health emergencies. 8 Consequently, researchers might hesitate to use them, or use them improperly. 9 10 11

Although much has been written about how to perform thematic analysis, practical guidance for non-specialists is sparse. 3 5 6 12 13 In the multidisciplinary field of health services research, qualitative data analysis can confound experienced researchers and novices alike, which can stoke concerns about rigor, particularly for those more familiar with quantitative approaches. 14 Since qualitative methods are an area of specialisation, support from experts is beneficial. However, because non-specialist perspectives can enhance data interpretation and enrich findings, there is a case for making thematic analysis easier, more rapid, and more efficient, 8 particularly for patients, care partners, clinicians, and other stakeholders. A practical guide to thematic analysis might encourage those on the ground to use these methods in their work, unearthing insights that would otherwise remain undiscovered.

Given the need for more accessible qualitative analysis approaches, we present a simple, rigorous, and efficient three step guide for practical thematic analysis. We include new guidance on the mechanics of thematic analysis, including developing codes, constructing meaningful themes, and hosting a thematic analysis session. We also discuss common pitfalls in thematic analysis and how to avoid them.

Summary points

Qualitative methods are increasingly valued in applied health services research, but multidisciplinary research teams often lack accessible step-by-step guidance and might struggle to use these approaches

A newly developed approach, practical thematic analysis, uses three simple steps: reading, coding, and theming

Based on Braun and Clarke’s reflexive thematic analysis, our streamlined yet rigorous approach is designed for multidisciplinary health services research teams, including patients, care partners, and clinicians

This article also provides companion materials including a slide presentation for teaching practical thematic analysis to research teams, a sample thematic analysis session agenda, a theme coproduction template for use during the session, and guidance on using standardised reporting criteria for qualitative research

In their seminal work, Braun and Clarke developed a six phase approach to reflexive thematic analysis. 4 12 We built on their method to develop practical thematic analysis ( box 1 , fig 1 ), which is a simplified and instructive approach that retains the substantive elements of their six phases. Braun and Clarke’s phase 1 (familiarising yourself with the dataset) is represented in our first step of reading. Phase 2 (coding) remains as our second step of coding. Phases 3 (generating initial themes), 4 (developing and reviewing themes), and 5 (refining, defining, and naming themes) are represented in our third step of theming. Phase 6 (writing up) also occurs during this third step of theming, but after a thematic analysis session. 4 12

Key features and applications of practical thematic analysis

Step 1: reading.

All manuscript authors read the data

All manuscript authors write summary memos

Step 2: Coding

Coders perform both data management and early data analysis

Codes are complete thoughts or sentences, not categories

Step 3: Theming

Researchers host a thematic analysis session and share different perspectives

Themes are complete thoughts or sentences, not categories

Applications

For use by practicing clinicians, patients and care partners, students, interdisciplinary teams, and those new to qualitative research

When important insights from healthcare professionals are inaccessible because they do not have qualitative methods training

When time and resources are limited

Steps in practical thematic analysis

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We present linear steps, but as qualitative research is usually iterative, so too is thematic analysis. 15 Qualitative researchers circle back to earlier work to check whether their interpretations still make sense in the light of additional insights, adapting as necessary. While we focus here on the practical application of thematic analysis in health services research, we recognise our approach exists in the context of the broader literature on thematic analysis and the theoretical underpinnings of qualitative methods as a whole. For a more detailed discussion of these theoretical points, as well as other methods widely used in health services research, we recommend reviewing the sources outlined in supplemental material 1. A strong and nuanced understanding of the context and underlying principles of thematic analysis will allow for higher quality research. 16

Practical thematic analysis is a highly flexible approach that can draw out valuable findings and generate new hypotheses, including in cases with a lack of previous research to build on. The approach can also be used with a variety of data, such as transcripts from interviews or focus groups, patient encounter transcripts, professional publications, observational field notes, and online activity logs. Importantly, successful practical thematic analysis is predicated on having high quality data collected with rigorous methods. We do not describe qualitative research design or data collection here. 11 17

In supplemental material 1, we summarise the foundational methods, concepts, and terminology in qualitative research. Along with our guide below, we include a companion slide presentation for teaching practical thematic analysis to research teams in supplemental material 2. We provide a theme coproduction template for teams to use during thematic analysis sessions in supplemental material 3. Our method aligns with the major qualitative reporting frameworks, including the Consolidated Criteria for Reporting Qualitative Research (COREQ). 18 We indicate the corresponding step in practical thematic analysis for each COREQ item in supplemental material 4.

Familiarisation and memoing

We encourage all manuscript authors to review the full dataset (eg, interview transcripts) to familiarise themselves with it. This task is most critical for those who will later be engaged in the coding and theming steps. Although time consuming, it is the best way to involve team members in the intellectual work of data interpretation, so that they can contribute to the analysis and contextualise the results. If this task is not feasible given time limitations or large quantities of data, the data can be divided across team members. In this case, each piece of data should be read by at least two individuals who ideally represent different professional roles or perspectives.

We recommend that researchers reflect on the data and independently write memos, defined as brief notes on thoughts and questions that arise during reading, and a summary of their impressions of the dataset. 2 19 Memoing is an opportunity to gain insights from varying perspectives, particularly from patients, care partners, clinicians, and others. It also gives researchers the opportunity to begin to scope which elements of and concepts in the dataset are relevant to the research question.

Data saturation

The concept of data saturation ( box 2 ) is a foundation of qualitative research. It is defined as the point in analysis at which new data tend to be redundant of data already collected. 21 Qualitative researchers are expected to report their approach to data saturation. 18 Because thematic analysis is iterative, the team should discuss saturation throughout the entire process, beginning with data collection and continuing through all steps of the analysis. 22 During step 1 (reading), team members might discuss data saturation in the context of summary memos. Conversations about saturation continue during step 2 (coding), with confirmation that saturation has been achieved during step 3 (theming). As a rule of thumb, researchers can often achieve saturation in 9-17 interviews or 4-8 focus groups, but this will vary depending on the specific characteristics of the study. 23

Data saturation in context

Braun and Clarke discourage the use of data saturation to determine sample size (eg, number of interviews), because it assumes that there is an objective truth to be captured in the data (sometimes known as a positivist perspective). 20 Qualitative researchers often try to avoid positivist approaches, arguing that there is no one true way of seeing the world, and will instead aim to gather multiple perspectives. 5 Although this theoretical debate with qualitative methods is important, we recognise that a priori estimates of saturation are often needed, particularly for investigators newer to qualitative research who might want a more pragmatic and applied approach. In addition, saturation based, sample size estimation can be particularly helpful in grant proposals. However, researchers should still follow a priori sample size estimation with a discussion to confirm saturation has been achieved.

Definition of coding

We describe codes as labels for concepts in the data that are directly relevant to the study objective. Historically, the purpose of coding was to distil the large amount of data collected into conceptually similar buckets so that researchers could review it in aggregate and identify key themes. 5 24 We advocate for a more analytical approach than is typical with thematic analysis. With our method, coding is both the foundation for and the beginning of thematic analysis—that is, early data analysis, management, and reduction occur simultaneously rather than as different steps. This approach moves the team more efficiently towards being able to describe themes.

Building the coding team

Coders are the research team members who directly assign codes to the data, reading all material and systematically labelling relevant data with appropriate codes. Ideally, at least two researchers would code every discrete data document, such as one interview transcript. 25 If this task is not possible, individual coders can each code a subset of the data that is carefully selected for key characteristics (sometimes known as purposive selection). 26 When using this approach, we recommend that at least 10% of data be coded by two or more coders to ensure consistency in codebook application. We also recommend coding teams of no more than four to five people, for practical reasons concerning maintaining consistency.

Clinicians, patients, and care partners bring unique perspectives to coding and enrich the analytical process. 27 Therefore, we recommend choosing coders with a mix of relevant experiences so that they can challenge and contextualise each other’s interpretations based on their own perspectives and opinions ( box 3 ). We recommend including both coders who collected the data and those who are naive to it, if possible, given their different perspectives. We also recommend all coders review the summary memos from the reading step so that key concepts identified by those not involved in coding can be integrated into the analytical process. In practice, this review means coding the memos themselves and discussing them during the code development process. This approach ensures that the team considers a diversity of perspectives.

Coding teams in context

The recommendation to use multiple coders is a departure from Braun and Clarke. 28 29 When the views, experiences, and training of each coder (sometimes known as positionality) 30 are carefully considered, having multiple coders can enhance interpretation and enrich findings. When these perspectives are combined in a team setting, researchers can create shared meaning from the data. Along with the practical consideration of distributing the workload, 31 inclusion of these multiple perspectives increases the overall quality of the analysis by mitigating the impact of any one coder’s perspective. 30

Coding tools

Qualitative analysis software facilitates coding and managing large datasets but does not perform the analytical work. The researchers must perform the analysis themselves. Most programs support queries and collaborative coding by multiple users. 32 Important factors to consider when choosing software can include accessibility, cost, interoperability, the look and feel of code reports, and the ease of colour coding and merging codes. Coders can also use low tech solutions, including highlighters, word processors, or spreadsheets.

Drafting effective codes

To draft effective codes, we recommend that the coders review each document line by line. 33 As they progress, they can assign codes to segments of data representing passages of interest. 34 Coders can also assign multiple codes to the same passage. Consensus among coders on what constitutes a minimum or maximum amount of text for assigning a code is helpful. As a general rule, meaningful segments of text for coding are shorter than one paragraph, but longer than a few words. Coders should keep the study objective in mind when determining which data are relevant ( box 4 ).

Code types in context

Similar to Braun and Clarke’s approach, practical thematic analysis does not specify whether codes are based on what is evident from the data (sometimes known as semantic) or whether they are based on what can be inferred at a deeper level from the data (sometimes known as latent). 4 12 35 It also does not specify whether they are derived from the data (sometimes known as inductive) or determined ahead of time (sometimes known as deductive). 11 35 Instead, it should be noted that health services researchers conducting qualitative studies often adopt all these approaches to coding (sometimes known as hybrid analysis). 3

In practical thematic analysis, codes should be more descriptive than general categorical labels that simply group data with shared characteristics. At a minimum, codes should form a complete (or full) thought. An easy way to conceptualise full thought codes is as complete sentences with subjects and verbs ( table 1 ), although full sentence coding is not always necessary. With full thought codes, researchers think about the data more deeply and capture this insight in the codes. This coding facilitates the entire analytical process and is especially valuable when moving from codes to broader themes. Experienced qualitative researchers often intuitively use full thought or sentence codes, but this practice has not been explicitly articulated as a path to higher quality coding elsewhere in the literature. 6

Example transcript with codes used in practical thematic analysis 36

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Depending on the nature of the data, codes might either fall into flat categories or be arranged hierarchically. Flat categories are most common when the data deal with topics on the same conceptual level. In other words, one topic is not a subset of another topic. By contrast, hierarchical codes are more appropriate for concepts that naturally fall above or below each other. Hierarchical coding can also be a useful form of data management and might be necessary when working with a large or complex dataset. 5 Codes grouped into these categories can also make it easier to naturally transition into generating themes from the initial codes. 5 These decisions between flat versus hierarchical coding are part of the work of the coding team. In both cases, coders should ensure that their code structures are guided by their research questions.

Developing the codebook

A codebook is a shared document that lists code labels and comprehensive descriptions for each code, as well as examples observed within the data. Good code descriptions are precise and specific so that coders can consistently assign the same codes to relevant data or articulate why another coder would do so. Codebook development is iterative and involves input from the entire coding team. However, as those closest to the data, coders must resist undue influence, real or perceived, from other team members with conflicting opinions—it is important to mitigate the risk that more senior researchers, like principal investigators, exert undue influence on the coders’ perspectives.

In practical thematic analysis, coders begin codebook development by independently coding a small portion of the data, such as two to three transcripts or other units of analysis. Coders then individually produce their initial codebooks. This task will require them to reflect on, organise, and clarify codes. The coders then meet to reconcile the draft codebooks, which can often be difficult, as some coders tend to lump several concepts together while others will split them into more specific codes. Discussing disagreements and negotiating consensus are necessary parts of early data analysis. Once the codebook is relatively stable, we recommend soliciting input on the codes from all manuscript authors. Yet, coders must ultimately be empowered to finalise the details so that they are comfortable working with the codebook across a large quantity of data.

Assigning codes to the data

After developing the codebook, coders will use it to assign codes to the remaining data. While the codebook’s overall structure should remain constant, coders might continue to add codes corresponding to any new concepts observed in the data. If new codes are added, coders should review the data they have already coded and determine whether the new codes apply. Qualitative data analysis software can be useful for editing or merging codes.

We recommend that coders periodically compare their code occurrences ( box 5 ), with more frequent check-ins if substantial disagreements occur. In the event of large discrepancies in the codes assigned, coders should revise the codebook to ensure that code descriptions are sufficiently clear and comprehensive to support coding alignment going forward. Because coding is an iterative process, the team can adjust the codebook as needed. 5 28 29

Quantitative coding in context

Researchers should generally avoid reporting code counts in thematic analysis. However, counts can be a useful proxy in maintaining alignment between coders on key concepts. 26 In practice, therefore, researchers should make sure that all coders working on the same piece of data assign the same codes with a similar pattern and that their memoing and overall assessment of the data are aligned. 37 However, the frequency of a code alone is not an indicator of its importance. It is more important that coders agree on the most salient points in the data; reviewing and discussing summary memos can be helpful here. 5

Researchers might disagree on whether or not to calculate and report inter-rater reliability. We note that quantitative tests for agreement, such as kappa statistics or intraclass correlation coefficients, can be distracting and might not provide meaningful results in qualitative analyses. Similarly, Braun and Clarke argue that expecting perfect alignment on coding is inconsistent with the goal of co-constructing meaning. 28 29 Overall consensus on codes’ salience and contributions to themes is the most important factor.

Definition of themes

Themes are meta-constructs that rise above codes and unite the dataset ( box 6 , fig 2 ). They should be clearly evident, repeated throughout the dataset, and relevant to the research questions. 38 While codes are often explicit descriptions of the content in the dataset, themes are usually more conceptual and knit the codes together. 39 Some researchers hypothesise that theme development is loosely described in the literature because qualitative researchers simply intuit themes during the analytical process. 39 In practical thematic analysis, we offer a concrete process that should make developing meaningful themes straightforward.

Themes in context

According to Braun and Clarke, a theme “captures something important about the data in relation to the research question and represents some level of patterned response or meaning within the data set.” 4 Similarly, Braun and Clarke advise against themes as domain summaries. While different approaches can draw out themes from codes, the process begins by identifying patterns. 28 35 Like Braun and Clarke and others, we recommend that researchers consider the salience of certain themes, their prevalence in the dataset, and their keyness (ie, how relevant the themes are to the overarching research questions). 4 12 34

Use of themes in practical thematic analysis

Constructing meaningful themes

After coding all the data, each coder should independently reflect on the team’s summary memos (step 1), the codebook (step 2), and the coded data itself to develop draft themes (step 3). It can be illuminating for coders to review all excerpts associated with each code, so that they derive themes directly from the data. Researchers should remain focused on the research question during this step, so that themes have a clear relation with the overall project aim. Use of qualitative analysis software will make it easy to view each segment of data tagged with each code. Themes might neatly correspond to groups of codes. Or—more likely—they will unite codes and data in unexpected ways. A whiteboard or presentation slides might be helpful to organise, craft, and revise themes. We also provide a template for coproducing themes (supplemental material 3). As with codebook justification, team members will ideally produce individual drafts of the themes that they have identified in the data. They can then discuss these with the group and reach alignment or consensus on the final themes.

The team should ensure that all themes are salient, meaning that they are: supported by the data, relevant to the study objectives, and important. Similar to codes, themes are framed as complete thoughts or sentences, not categories. While codes and themes might appear to be similar to each other, the key distinction is that the themes represent a broader concept. Table 2 shows examples of codes and their corresponding themes from a previously published project that used practical thematic analysis. 36 Identifying three to four key themes that comprise a broader overarching theme is a useful approach. Themes can also have subthemes, if appropriate. 40 41 42 43 44

Example codes with themes in practical thematic analysis 36

Thematic analysis session

After each coder has independently produced draft themes, a carefully selected subset of the manuscript team meets for a thematic analysis session ( table 3 ). The purpose of this session is to discuss and reach alignment or consensus on the final themes. We recommend a session of three to five hours, either in-person or virtually.

Example agenda of thematic analysis session

The composition of the thematic analysis session team is important, as each person’s perspectives will shape the results. This group is usually a small subset of the broader research team, with three to seven individuals. We recommend that primary and senior authors work together to include people with diverse experiences related to the research topic. They should aim for a range of personalities and professional identities, particularly those of clinicians, trainees, patients, and care partners. At a minimum, all coders and primary and senior authors should participate in the thematic analysis session.

The session begins with each coder presenting their draft themes with supporting quotes from the data. 5 Through respectful and collaborative deliberation, the group will develop a shared set of final themes.

One team member facilitates the session. A firm, confident, and consistent facilitation style with good listening skills is critical. For practical reasons, this person is not usually one of the primary coders. Hierarchies in teams cannot be entirely flattened, but acknowledging them and appointing an external facilitator can reduce their impact. The facilitator can ensure that all voices are heard. For example, they might ask for perspectives from patient partners or more junior researchers, and follow up on comments from senior researchers to say, “We have heard your perspective and it is important; we want to make sure all perspectives in the room are equally considered.” Or, “I hear [senior person] is offering [x] idea, I’d like to hear other perspectives in the room.” The role of the facilitator is critical in the thematic analysis session. The facilitator might also privately discuss with more senior researchers, such as principal investigators and senior authors, the importance of being aware of their influence over others and respecting and eliciting the perspectives of more junior researchers, such as patients, care partners, and students.

To our knowledge, this discrete thematic analysis session is a novel contribution of practical thematic analysis. It helps efficiently incorporate diverse perspectives using the session agenda and theme coproduction template (supplemental material 3) and makes the process of constructing themes transparent to the entire research team.

Writing the report

We recommend beginning the results narrative with a summary of all relevant themes emerging from the analysis, followed by a subheading for each theme. Each subsection begins with a brief description of the theme and is illustrated with relevant quotes, which are contextualised and explained. The write-up should not simply be a list, but should contain meaningful analysis and insight from the researchers, including descriptions of how different stakeholders might have experienced a particular situation differently or unexpectedly.

In addition to weaving quotes into the results narrative, quotes can be presented in a table. This strategy is a particularly helpful when submitting to clinical journals with tight word count limitations. Quote tables might also be effective in illustrating areas of agreement and disagreement across stakeholder groups, with columns representing different groups and rows representing each theme or subtheme. Quotes should include an anonymous label for each participant and any relevant characteristics, such as role or gender. The aim is to produce rich descriptions. 5 We recommend against repeating quotations across multiple themes in the report, so as to avoid confusion. The template for coproducing themes (supplemental material 3) allows documentation of quotes supporting each theme, which might also be useful during report writing.

Visual illustrations such as a thematic map or figure of the findings can help communicate themes efficiently. 4 36 42 44 If a figure is not possible, a simple list can suffice. 36 Both must clearly present the main themes with subthemes. Thematic figures can facilitate confirmation that the researchers’ interpretations reflect the study populations’ perspectives (sometimes known as member checking), because authors can invite discussions about the figure and descriptions of findings and supporting quotes. 46 This process can enhance the validity of the results. 46

In supplemental material 4, we provide additional guidance on reporting thematic analysis consistent with COREQ. 18 Commonly used in health services research, COREQ outlines a standardised list of items to be included in qualitative research reports ( box 7 ).

Reporting in context

We note that use of COREQ or any other reporting guidelines does not in itself produce high quality work and should not be used as a substitute for general methodological rigor. Rather, researchers must consider rigor throughout the entire research process. As the issue of how to conceptualise and achieve rigorous qualitative research continues to be debated, 47 48 we encourage researchers to explicitly discuss how they have looked at methodological rigor in their reports. Specifically, we point researchers to Braun and Clarke’s 2021 tool for evaluating thematic analysis manuscripts for publication (“Twenty questions to guide assessment of TA [thematic analysis] research quality”). 16

Avoiding common pitfalls

Awareness of common mistakes can help researchers avoid improper use of qualitative methods. Improper use can, for example, prevent researchers from developing meaningful themes and can risk drawing inappropriate conclusions from the data. Braun and Clarke also warn of poor quality in qualitative research, noting that “coherence and integrity of published research does not always hold.” 16

Weak themes

An important distinction between high and low quality themes is that high quality themes are descriptive and complete thoughts. As such, they often contain subjects and verbs, and can be expressed as full sentences ( table 2 ). Themes that are simply descriptive categories or topics could fail to impart meaningful knowledge beyond categorisation. 16 49 50

Researchers will often move from coding directly to writing up themes, without performing the work of theming or hosting a thematic analysis session. Skipping concerted theming often results in themes that look more like categories than unifying threads across the data.

Unfocused analysis

Because data collection for qualitative research is often semi-structured (eg, interviews, focus groups), not all data will be directly relevant to the research question at hand. To avoid unfocused analysis and a correspondingly unfocused manuscript, we recommend that all team members keep the research objective in front of them at every stage, from reading to coding to theming. During the thematic analysis session, we recommend that the research question be written on a whiteboard so that all team members can refer back to it, and so that the facilitator can ensure that conversations about themes occur in the context of this question. Consistently focusing on the research question can help to ensure that the final report directly answers it, as opposed to the many other interesting insights that might emerge during the qualitative research process. Such insights can be picked up in a secondary analysis if desired.

Inappropriate quantification

Presenting findings quantitatively (eg, “We found 18 instances of participants mentioning safety concerns about the vaccines”) is generally undesirable in practical thematic analysis reporting. 51 Descriptive terms are more appropriate (eg, “participants had substantial concerns about the vaccines,” or “several participants were concerned about this”). This descriptive presentation is critical because qualitative data might not be consistently elicited across participants, meaning that some individuals might share certain information while others do not, simply based on how conversations evolve. Additionally, qualitative research does not aim to draw inferences outside its specific sample. Emphasising numbers in thematic analysis can lead to readers incorrectly generalising the findings. Although peer reviewers unfamiliar with thematic analysis often request this type of quantification, practitioners of practical thematic analysis can confidently defend their decision to avoid it. If quantification is methodologically important, we recommend simultaneously conducting a survey or incorporating standardised interview techniques into the interview guide. 11

Neglecting group dynamics

Researchers should concertedly consider group dynamics in the research team. Particular attention should be paid to power relations and the personality of team members, which can include aspects such as who most often speaks, who defines concepts, and who resolves disagreements that might arise within the group. 52

The perspectives of patient and care partners are particularly important to cultivate. Ideally, patient partners are meaningfully embedded in studies from start to finish, not just for practical thematic analysis. 53 Meaningful engagement can build trust, which makes it easier for patient partners to ask questions, request clarification, and share their perspectives. Professional team members should actively encourage patient partners by emphasising that their expertise is critically important and valued. Noting when a patient partner might be best positioned to offer their perspective can be particularly powerful.

Insufficient time allocation

Researchers must allocate enough time to complete thematic analysis. Working with qualitative data takes time, especially because it is often not a linear process. As the strength of thematic analysis lies in its ability to make use of the rich details and complexities of the data, we recommend careful planning for the time required to read and code each document.

Estimating the necessary time can be challenging. For step 1 (reading), researchers can roughly calculate the time required based on the time needed to read and reflect on one piece of data. For step 2 (coding), the total amount of time needed can be extrapolated from the time needed to code one document during codebook development. We also recommend three to five hours for the thematic analysis session itself, although coders will need to independently develop their draft themes beforehand. Although the time required for practical thematic analysis is variable, teams should be able to estimate their own required effort with these guidelines.

Practical thematic analysis builds on the foundational work of Braun and Clarke. 4 16 We have reframed their six phase process into three condensed steps of reading, coding, and theming. While we have maintained important elements of Braun and Clarke’s reflexive thematic analysis, we believe that practical thematic analysis is conceptually simpler and easier to teach to less experienced researchers and non-researcher stakeholders. For teams with different levels of familiarity with qualitative methods, this approach presents a clear roadmap to the reading, coding, and theming of qualitative data. Our practical thematic analysis approach promotes efficient learning by doing—experiential learning. 12 29 Practical thematic analysis avoids the risk of relying on complex descriptions of methods and theory and places more emphasis on obtaining meaningful insights from those close to real world clinical environments. Although practical thematic analysis can be used to perform intensive theory based analyses, it lends itself more readily to accelerated, pragmatic approaches.

Strengths and limitations

Our approach is designed to smooth the qualitative analysis process and yield high quality themes. Yet, researchers should note that poorly performed analyses will still produce low quality results. Practical thematic analysis is a qualitative analytical approach; it does not look at study design, data collection, or other important elements of qualitative research. It also might not be the right choice for every qualitative research project. We recommend it for applied health services research questions, where diverse perspectives and simplicity might be valuable.

We also urge researchers to improve internal validity through triangulation methods, such as member checking (supplemental material 1). 46 Member checking could include soliciting input on high level themes, theme definitions, and quotations from participants. This approach might increase rigor.

Implications

We hope that by providing clear and simple instructions for practical thematic analysis, a broader range of researchers will be more inclined to use these methods. Increased transparency and familiarity with qualitative approaches can enhance researchers’ ability to both interpret qualitative studies and offer up new findings themselves. In addition, it can have usefulness in training and reporting. A major strength of this approach is to facilitate meaningful inclusion of patient and care partner perspectives, because their lived experiences can be particularly valuable in data interpretation and the resulting findings. 11 30 As clinicians are especially pressed for time, they might also appreciate a practical set of instructions that can be immediately used to leverage their insights and access to patients and clinical settings, and increase the impact of qualitative research through timely results. 8

Practical thematic analysis is a simplified approach to performing thematic analysis in health services research, a field where the experiences of patients, care partners, and clinicians are of inherent interest. We hope that it will be accessible to those individuals new to qualitative methods, including patients, care partners, clinicians, and other health services researchers. We intend to empower multidisciplinary research teams to explore unanswered questions and make new, important, and rigorous contributions to our understanding of important clinical and health systems research.

Acknowledgments

All members of the Coproduction Laboratory provided input that shaped this manuscript during laboratory meetings. We acknowledge advice from Elizabeth Carpenter-Song, an expert in qualitative methods.

Coproduction Laboratory group contributors: Stephanie C Acquilano ( http://orcid.org/0000-0002-1215-5531 ), Julie Doherty ( http://orcid.org/0000-0002-5279-6536 ), Rachel C Forcino ( http://orcid.org/0000-0001-9938-4830 ), Tina Foster ( http://orcid.org/0000-0001-6239-4031 ), Megan Holthoff, Christopher R Jacobs ( http://orcid.org/0000-0001-5324-8657 ), Lisa C Johnson ( http://orcid.org/0000-0001-7448-4931 ), Elaine T Kiriakopoulos, Kathryn Kirkland ( http://orcid.org/0000-0002-9851-926X ), Meredith A MacMartin ( http://orcid.org/0000-0002-6614-6091 ), Emily A Morgan, Eugene Nelson, Elizabeth O’Donnell, Brant Oliver ( http://orcid.org/0000-0002-7399-622X ), Danielle Schubbe ( http://orcid.org/0000-0002-9858-1805 ), Gabrielle Stevens ( http://orcid.org/0000-0001-9001-178X ), Rachael P Thomeer ( http://orcid.org/0000-0002-5974-3840 ).

Contributors: Practical thematic analysis, an approach designed for multidisciplinary health services teams new to qualitative research, was based on CHS’s experiences teaching thematic analysis to clinical teams and students. We have drawn heavily from qualitative methods literature. CHS is the guarantor of the article. CHS, AS, CvP, AMK, JRK, and JAP contributed to drafting the manuscript. AS, JG, CMM, JAP, and RWY provided feedback on their experiences using practical thematic analysis. CvP, LCL, SLB, AVC, GE, and JKL advised on qualitative methods in health services research, given extensive experience. All authors meaningfully edited the manuscript content, including AVC and RKS. The corresponding author attests that all listed authors meet authorship criteria and that no others meeting the criteria have been omitted.

Funding: This manuscript did not receive any specific grant from funding agencies in the public, commercial, or not-for-profit sectors.

Competing interests: All authors have completed the ICMJE uniform disclosure form at https://www.icmje.org/disclosure-of-interest/ and declare: no support from any organisation for the submitted work; no financial relationships with any organisations that might have an interest in the submitted work in the previous three years; no other relationships or activities that could appear to have influenced the submitted work.

Provenance and peer review: Not commissioned; externally peer reviewed.

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• ↵ Got questions about Thematic Analysis? We have prepared some answers to common ones. https://www.thematicanalysis.net/faqs/ (accessed 9 Nov 2022).
• ↵ Braun V, Clarke V. Thematic Analysis. SAGE Publications. 2022. https://uk.sagepub.com/en-gb/eur/thematic-analysis/book248481 .
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A Comprehensive Guide to Thematic Analysis in Qualitative Research

What is Qualitative Data?

What do all the methods above have in common? They result in loads of qualitative data. If you're not new here, you've heard us mention qualitative data many times already. Qualitative data is non-numeric data that is collected in the form of words, images, or sound bites. Qual data is often used to understand people's experiences, perspectives, and motivations, and is often collected and sorted by UX Researchers to better understand the company's users. Qualitative data is subjective and often in response to open-ended questions, and is typically analyzed through methods such as thematic analysis, content analysis, and discourse analysis. In this resource we'll be focusing specifically on how to conduct an effective thematic analysis from scratch! Qualitative data is the sister of quantitative data, which is data that is collected in the form of numbers and can be analyzed using statistical methods. Qualitative and quantitative data are often used together in mixed methods research, which combines both types of data to gain a more comprehensive understanding of a research question.

UX Research Methods

There are many different types of UX research methods that can be used to gather insights about user behavior and attitudes. Some common UX research methods include:

• Interviews: One-on-one conversations with users to gather detailed information about their experiences, needs, and preferences.
• Surveys: Online or paper-based questionnaires that can be used to gather large amounts of data from a broad group of users.
• Focus groups: Group discussions with a moderated discussion to explore user attitudes and behaviors.
• User testing: Observing users as they interact with a product or service to identify problems and gather feedback.
• Ethnographic research: Observing and interacting with users in their natural environments to gain a deep understanding of their behaviors and motivations.
• Card sorting: A technique used to understand how users categorize and organize information.
• Tree testing: A method used to evaluate the effectiveness of a website's navigation structure.
• Heuristic evaluation: A method used to identify usability issues by having experts review a product and identify potential problems.
• Expert review: Gathering feedback from industry experts on a product or service to identify potential issues and areas for improvement.

Introduction to Thematic Analysis of Qualitative Data

Thematic analysis is a popular way of analyzing qualitative data, like transcripts or interview responses, by identifying and analyzing recurring themes (hence the name!). This method often follows a six-step process, which includes getting familiar with the data, sorting and coding the data, generating your various themes, reviewing and editing these themes, defining and naming the themes, and writing up the results to present. This process can help researchers avoid confirmation bias in their analysis. Thematic analysis was developed for psychology research, but it can be used in many different types of research and is especially prevalent in the UX research profession.

When to Use Thematic Analysis

Thematic analysis is a useful method for analyzing qualitative data when you are interested in understanding the underlying themes and patterns in the data. Some situations in which thematic analysis might be appropriate include:

• When you have a large amount of qualitative data, such as transcripts from interviews or focus groups.
• When you want to understand people's experiences, perspectives, or motivations in depth.
• When you want to identify patterns or themes that emerge from the data.
• When you want to explore complex and open-ended research questions.
• When you are interested in understanding how people make sense of their experiences and the world around them.

Some UX research specific questions that could be a good fit for thematic analysis are:

• How do users think about their experiences with a particular product, service or company?
• What are the common challenges that a user might encounter when using a product or service, and how do they overcome them?
• How do users make sense of the navigation of a website or app?
• What are the key drivers of user satisfaction or dissatisfaction with a product or service?
• How do users' experiences with a product or service compare with their expectations?

It is important to keep in mind that thematic analysis is just one of many methods for analyzing qualitative data, and it may not be the most appropriate method for every research question or situation. A key part of a UX researcher's role is being aware of the most appropriate research method to use based on the problem the company is trying to solve and the constraints of the company's research practice.

Types of Thematic Analysis

There are two primary types of thematic analysis, called inductive and deductive approaches. An inductive approach involves going into the study blind, and allowing the results of the data-capture to guide and shape the analysis and theming. Think of it like induction heating-- the data heats your results! (OK, we get it, that was a bad joke. But you won't forget now!) An example of an inductive approach would be parachuting onto a client without knowing much about their website, and discovering the checkout was difficult to use by the amount of people who brought it up. An easy theme! On the flip-side, a deductive approach involves attacking the data with some preconceived notions you expect to find in the qualitative data, based on a theory. For example, if you think your company's website navigation is hard to use because the text is too small, you may find yourself looking for themes like "small text" or "difficult navigation." We don't have a joke for this one, but we tried. To get even more nitty-gritty, there are two additional types of thematic analysis called semantic and latent thematic analysis. These are more advanced, but we'll throw them here for good measure. Semantic thematic analysis involves identifying themes in the data by analyzing the exact wording of the comments made used by participants. Latent thematic analysis involves identifying themes in the data by analyzing the underlying meanings and actions that were taken, but perhaps not necessarily stated by study participants. Both of these methods can be used in user research, though latent analysis is more popular because users often say different things than what they actually do.

Steps in Conducting a Thematic Analysis

Let's jump in! As mentioned before, there are 6 steps to completing a thematic analysis.

Step One: get familiar with your data!

This might seem obvious, but sometimes it's hard to know when to start. This might take the form of listening to the audio interviews or unmoderated studies, or reading the notes taken during a moderated interview. It's important to know the overall ideas of what you're dealing with to effectively theme your study. While you're doing this, pay attention to some big picture themes you can use in step two when you code your data. Break out key ideas from each participant. This might take the form of summarized answers for each question response, or a written review of actions taken for each task given. Just make sure to standardize it across participants.

Step Two: sort & code the data.

Now that you have your standardized notes across your participants, it's time to sort and code the collected qualitative data! Think of the themes from before when you were taking your notes. Think of these codes like metaphorical buckets, and start sorting! Every comment that fits a theme in a box, put it there. Back to our navigation example: some codes could be "small text" or "hard to use." We could put a participant action of "squinting" into the bucket for "small text," or a comment from another mentioning they had trouble finding "tents" in "hard to use."

Step Three: break the codes into themes!

Try to think of each theme as a makeup of three or more codes. For the navigation example, we could put both "small text," and "hard to use" into a theme of "Difficult Navigation."

Step Four: review and name your themes.

Now is the time to clean up the data. Are all your themes relevant to the problem you're trying to solve? Are all the themes coherent and straightforward? Are you comfortable defending your theme choices to teammates? These are all great questions to ask yourself in this stage.

Step Five: Present!!

To have a cohesive presentation of your thematic analysis, you'll need to include an introduction that explains the user problem you were trying to identify and the method you took to study it. Use the terminology from beginning of this resource to identify your research method. Usually for something like this, it will be a user survey or interview. ‍ You also need to include how you analyzed your participant data (inductive, deductive, latent or semantic) to identify your codes and themes. In the meaty section of your presentation, describe each theme and give quotations and user actions from the data to support your points.

Step Six: Insights and Recommendations

Your conclusion should not stop at your presentation of your findings. The best user researchers are valuable for both their insights and recommendations. Since UX researchers spend so much time with participants, they have indispensable knowledge about the best way to do things that make life easy for the company's users. Don't keep this information to yourself! On the final 1-3 slides of your presentation, state the "Next Steps & Recommendations" that you'd like your team and leadership to follow up on. These recommendations could include things like additional qualitative or quantitative studies, UX changes to make or test, or a copy change to make the experience clearer for readers. Your ultimate job is to create the best user experience, and you made it this far-- you got this!

And there you have it! That's everything you need to complete a thematic analysis of qualitative data to identify potential solutions or key concepts for a particular user problem. But don't stop there! We recommend using these principles in the wild to conduct research of your own. Identify a question or potential problem you'd like to analyze on one of your favorite sites. Use a service like Sprig to come up with non-bias questions to ask friends and family to try and gather your own qualitative data. Next, complete and document yourself completing the 6-step analysis process. What do you discover? Be prepared to share on interviews-- hiring managers love to see initiative! Good luck.

View the UX Research Job Guide Here

Our Sources: 

Caulfield, J. (2022, November 25). How to Do Thematic Analysis | Step-by-Step Guide & Examples . Scribbr. https://www.scribbr.com/methodology/thematic-analysis/

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The Ultimate Guide to Qualitative Research - Part 2: Handling Qualitative Data

• Handling qualitative data
• Transcripts
• Field notes
• Survey data and responses
• Visual and audio data
• Data organization
• Data coding
• Coding frame
• Auto and smart coding
• Organizing codes
• Qualitative data analysis

Content analysis

• Introduction

What is meant by thematic analysis?

The thematic analysis process, thematic analysis in other research methods, using atlas.ti for qualitative analysis, considerations for thematic analysis.

• Thematic analysis vs. content analysis
• Narrative research
• Phenomenological research

Discourse analysis

Grounded theory.

• Deductive reasoning
• Inductive reasoning
• Inductive vs. deductive reasoning
• Qualitative data interpretation
• Qualitative analysis software

Thematic analysis

One of the most straightforward forms of qualitative data analysis involves the identification of themes and patterns that appear in otherwise unstructured qualitative data . Thematic analysis is an integral component of qualitative research because it provides an entry point into analyzing qualitative data.

Let's look at thematic analysis, its role in qualitative research methods , and how ATLAS.ti can help you form themes from raw data to generate a theoretical framework .

The main objective of research is to order data into meaningful patterns and generate new knowledge arising from theories about that data. Quantitative data is analyzed to measure a phenomenon's quantifiable aspects (e.g., an element's melting point, the effective income tax rate in the suburbs). The advantage of quantitative research is that data is often already structured, or at least easily structured, to quickly draw insights from numerical values.

On the other hand, some phenomena cannot be easily quantified, or they require conceptual development before they can be quantified. For example, what do people mean when they think of a movie or TV show as "good"? In the everyday world, people in a casual discussion may judge the quality of entertainment as a matter of personal preference, something that cannot be defined, let alone universally understood.

As a result, researchers analyze qualitative data for identifying themes or phenomena that occur often or in telling patterns. In the case of TV shows, a collection of reviews of TV shows may frequently mention the acting, the script writing, and the production values, among other things. If these aspects are mentioned the most often, researchers can think of these as the themes determining the quality of a given TV show.

A useful metaphor for thematic analysis

Even if this is an easy concept to grasp, realizing this concept in qualitative research is a significant challenge. The biggest consideration for thematic analysis is that qualitative data is often unstructured and requires some organization to make it relevant to researchers and their audience.

Imagine that you have a bag of marbles. Each marble has one of a set of different colors. If you were to sort the marbles by color, you could determine how many colors are in the bag and which colors are the most common.

The thematic analysis process is similar to sorting different-colored marbles. Instead of sorting colors, you are sorting themes in a data set to determine which themes appear the most often or to identify patterns among these themes.

After your initial analysis, you can take this one step further and separate "dark" colors from "light" colors or "warm" colors from "cool" colors. Blue and green are distinctly different colors, but you can group them under the "cool" category of colors to form a more overarching theme.

Turn raw data into broader insights with ATLAS.ti

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A simple example of thematic analysis

Imagine a simple research question : how do teachers determine if a student's essay is good? Suppose you have a set of transcripts of interviews with teachers discussing writing classes and students' essays. In this case, the objective of thematic analysis is to determine the main factors teachers use to determine the quality of a piece of writing.

As you read the transcripts, you might find that teachers share some common answers. Of course, you might have an intuition that correct grammar and spelling are important, which will likely be confirmed by the teachers in their interviews. However, other considerations might surface in the data.

The next question in this casual thematic analysis is, what considerations appear most often? A few teachers may occasionally mention the size and typeface of the text as deciding factors, but more often they might say that the flow and organization of students' writing are more important. Analyzing the occurrences and patterns among themes across your transcripts can help you develop an answer to your research question.

The subjectivity of themes

One challenge is that themes in qualitative analysis, as with determining the themes of good writing, are not as visible to the naked eye as colors on a marble. The color "red" is relatively easy to see, but the fields in which thematic analysis is often applied do not deal with concepts that can necessarily be seen "objectively." It is up to the researcher to derive themes from the data from an inductive approach. Researchers can also utilize deductive approaches if they want to analyze their data according to themes that have been previously identified in other research.

Think about the picture up above. To the naked eye, these children are holding hands. But themes that can be interpreted from this picture may include "friendship," "happiness," or even "family." The thematic analysis of pictures like this one often depends on a researcher's theoretical commitments, knowledge base, and cultural perspective.

This also means that you are responsible for explaining how you arrived at the themes arising from your data set. While colors are intuitively easy to distinguish, you are often required to explain more subjective codes and themes like "resilience" or "entitlement" so that you and your research audience have a common understanding of your data analysis .

This explanation should account for who you are as a researcher and how you see the data (since, after all, a word like "resilience" can mean different things to different people). A fully reflexive thematic analysis documents and presents where the researcher is relative to their data and to their research audience.

Applications for thematic analysis

Many disciplines within qualitative research employ thematic analysis to make sense of social phenomena. For instances, these fields might be:

• psychotherapy research
• qualitative psychology
• cultural anthropology

In a nutshell, any research discipline that relies on the understanding of social phenomena or insights that may not easily be quantifiable will attract researchers engaged in thematic analysis. Moreover, any exploratory research design lends itself easily to the identification of previously unknown themes that can later be used in a qualitative, quantitative, or confirmatory research project.

Common forms of data collection

Thematic analysis can involve any number of qualitative research methods to collect data, including:

• focus groups
• observations
• literature reviews

Any unstructured data set, particularly any data set that captures social phenomena, can benefit from thematic analysis. The main consideration in ensuring rigor in data collection for thematic analysis is ensuring that your data is representative of the population or phenomenon you are trying to capture.

Virginia Braun and Victoria Clarke are the key researchers involved in making thematic analysis a commonly utilized approach in qualitative research . A quick search for their scholarship will tell you the basic steps involved in thematic analysis:

• Become familiar with the data
• Generate codes from the data
• Generate themes based on the codes
• Review the potential themes
• Define the themes for the final reporting

In a nutshell, thematic analysis requires the researcher to look at their data, summarize their data with codes, and develop those codes to the extent that they can contribute a broader understanding of the context from which the data is collected.

While these are the key points in a robust and rigorous thematic analysis, there are understated parts of the qualitative research process that can often be taken for granted but must never be overlooked to ensure that researchers can analyze their data quickly and with as few challenges as possible.

The process in greater detail

Thematic analysis relies on research questions that are exploratory in nature, thus requiring an inductive approach to examining the data. While you might rely on an existing theoretical framework to decide your research questions and collect all the data for your project, thematic analysis primarily looks at your data inductively for what it says and what it says most often.

After data collection, you need to organize the data in some way to make the data analysis process easier (or, at minimum, possible). A data set in qualitative research is often akin to a crowd of people where individuals move in any direction without any sense of organization. This is a challenge if your research question involves understanding the crowd's age, gender, ethnicity, or style of clothing.

The role of qualitative researchers at this stage is to sort out the crowd. In this example, perhaps this means having the crowd split into different groups according to those demographic identifiers to see which groups are the largest. Reorganizing the crowd from what was previously a group of wandering individuals can offer a better sense of who is in the room.

Qualitative data is often similarly unstructured and in need of reorganization. When dealing with thematic analysis, you need to reorganize the information so that the themes become more apparent to you and your research audience. In most cases, this means reducing the entire data set, as large as it might be, into a more concise form that allows for a more feasible analysis .

Codes and themes are forms of data reduction that address this need. In a thematic analysis involving qualitative data analysis software , researchers code their data by applying short but descriptive phrases to larger data segments to summarize them for later analysis. Later stages of thematic analysis reorganize these codes into larger categories and then themes, where ultimately the themes support contribution to meaningful insights and existing theory.

As you progress in the coding process, you should start to notice that distinct codes may be related to each other. In a sense, codes provide researchers with visual data that they can examine to generate useful themes. ATLAS.ti, for example, lets you examine your codes in the margin to give you a sense of which codes and themes frequently appear in your data. As you code your data, you can apply colors to your codes. This is a flexible method that allows you to create preliminary categories that you can examine visually for their abundance and patterns.

Later on, your codes can be organized into more formal categories or nested in hierarchies to contribute to a more robust thematic analysis.

Especially in qualitative research , discrete analytical approaches overlap with each other, meaning that a sufficiently thorough analysis of your data can eventually yield themes useful to your research. Let's examine a few of the more prominent approaches in qualitative research and their relation to thematic analysis.

Using grounded theory involves developing analysis iteratively through an inductive approach . While there is a great deal of overlap with thematic analysis approaches, grounded theory relies on incorporating more data to support the analysis in previous iterations of the research.

Nonetheless, the analytic process is largely the same for both approaches as they rely on seeking out phenomena that occur in abundance or distinct patterns. As you analyze qualitative data in either orientation, your main consideration is to observe which patterns emerge that can help contribute to a more universal understanding of the population or phenomenon under observation.

Narrative analysis

Understanding narratives is often less about taking large samples of data and more about unpacking the meaning that is produced in the data that is collected. In narrative research analysis , the data set is merely the narrative to be examined for its meaning, intent, and effect on its audience.

Searching for abundant or patterned themes is still a common objective when examining narratives. However, specific questions guide a narrative analysis, such as what the narrator is trying to say, how they say it, and how their audience receives the narrator's message.

Analyzing discourse is similar to analyzing narratives in that there is an examination of the subtext informing the use of words in communication. Research questions under both of these approaches focus specifically on language and communication, while thematic analysis can apply to all forms of data.

The scope of analysis is also different among approaches. Thematic analysis seeks to identify patterns in abundance. In contrast, discourse analysis can look at individual instances in discursive practices to more fully understand why people use language in a particular way.

However, the data resulting from an analysis of discursive practices can also be examined thematically. Discursive patterns within culturally-defined groups and cultural practices can be determined with a thematic analysis when utterances or interactional turns and patterns among them can be identified.

Among all the approaches in this section, content analysis is arguably the most quantitative. Strictly speaking, the words or phrases that appear most often in a body of textual data can tell something useful about the data as a whole. For example, imagine how we feel when a public speaker says "um" or "uh" an excessive number of times compared to another speaker who doesn't use these utterances at all. In another case, what can we say about the confidence of a person who frequently writes, "I don't know, but..."?

Content analysis seeks to determine the frequencies of aspects of language to understand a body of data. Unlike discourse analysis, however, content analysis looks strictly at what is said or written, with analysis primarily stemming from a statistical understanding of the data.

Oftentimes, content analysis is deductive in that it might apply previous theory to new data, unlike thematic analysis, which is primarily inductive in nature. That said, the findings from a content analysis can be used to determine themes, particularly if your research question can be addressed by directly looking at the textual data.

For thematic analysis, software is especially useful for identifying themes within large data sets. After all, thematically analyzing data by hand can be time-consuming, and a researcher might miss nuanced data without software to help them look at all the data thoroughly.

Coding qualitative data

For qualitative researchers, the coding process is one of the key tools for structuring qualitative data to facilitate any data analysis . In ATLAS.ti, data is broken down into quotations or segments of data that can be reduced to a set of codes that can be analyzed later.

The codes and quotations appear in the margin next to a document in ATLAS.ti. This visualization is useful in showing how much of your data is coded and what concise meaning can be inferred from the data. In terms of thematic analysis, however, the codes can be assigned different colors based on what the researcher perceives as categories emerging from their project, as seen in the example above.

As you code the data iteratively, reviewing themes as they emerge, you can organize discrete codes within larger categories. ATLAS.ti provides spaces in your project called code groups and code categories where sets of codes in tandem represent broader, more theoretically developed themes. This approach to data organization , rather than merging codes together as broader units, allows for a more particular analysis of individual codes as your research questions evolve and develop over the course of your project.

ATLAS.ti tools for thematic analysis

As discussed above, analyzing qualitative data for themes can often be a matter of determining which codes and which categories of codes appear across the data and patterns among them. Indeed, any analysis software can assist you with this coding process for thematic analysis. The tools in ATLAS.ti, however, can help to make the process easier and more insightful. Let's look at a few of the many important features that are invaluable to conducting thematic analysis.

Code Manager

The Code Manager is ATLAS.ti's central space where researchers can organize and analyze their codes independent of the raw data . Researchers can perform numerous tasks in the Code Manager depending on their research questions and objectives, including looking just at the data that is associated with a particular code, organizing codes into hierarchies through code categories and nested sub-codes, and determining the frequencies and level of theoretical development for each code.

Co-Occurrence Analysis

Combinations of codes that overlap with each other can also illuminate themes in your data, perhaps more ably than discrete codes. This is different from understanding codes as groups, as an analysis for codes that frequently occur together in the data can give a sense of the relationships between different aspects of a phenomenon.

The Co-Occurrence Analysis tool helps researchers determine co-occurrence between different codes by placing them in a table, a bar chart, a Sankey diagram, or a force-directed graph. These visualizations can illustrate the strength of relationships between codes to you and your research audience. The relationships themselves can also be useful in generating themes useful for your analysis.

Word Frequencies

Qualitative content analysis depends on the frequencies of words, phrases, and other important aspects found in textual data. These frequencies can also help you in generating themes, particularly if your research questions are focused on the textual data itself.

The Word Frequencies tool in ATLAS.ti can facilitate a content analysis leading to a thematic analysis by giving you statistical data about what words appear most often in your project. Suppose these words can contribute to the development of themes. In that case, you can click on these words to find relevant quotations that you can code for thematic analysis. In addition, you can use ATLAS.ti’s Text Search tool to search for data segments that contain your word(s) of interest and automatically code them .

You can also use themes to refine the scope of the Word Frequencies tool. By default, Word Frequencies looks at documents, but the tool also allows researchers to filter the data by selecting the codes relevant to their query. That way, you can look at the most relevant data quotations that match your desired codes for a richer thematic analysis.

Patterns and themes may also emerge from combinations of codes, in which case the Query Tool can help you construct smart codes. Smart codes are more versatile than nested sub-codes or code groups as they allow you to set multiple criteria based on true/false conditions as well as proximity. For example, while a code group simply aggregates distinct codes together to show you quotations with any of the included codes, you can define a set of rules to filter the data and find the most relevant quotations for your thematic analysis.

A systematic and rigorous approach to thematic analysis involves showing your research audience how you arrived at your codes and themes. In qualitative research , visualizations offer clarity about the data in your project, which is a critical skill when explaining the broader meaning derived from otherwise unstructured data .

A TreeMap of codes is a representation of the application of codes relative to each other. In other words, codes that have been applied the most often in your data occupy the largest portions of the TreeMap, while less frequently used codes appear smaller in your visualization. This can give you a sense of the prevalence of certain codes over other codes. Moreover, when you assign colors to codes along the lines of themes and categories, you can quickly get a visual understanding of the themes that appear most often in your project.

As a result, the TreeMap for codes can help provide a visual, thematic map that you can export as an image for use in explaining key themes in your research reports .

In qualitative research , thematic analysis is a useful means for generating a theoretical framework for qualitative concepts and phenomena. As always, though, theoretical development is best supported by thorough research. A theory that emerges from thematic analysis can be affirmed by additional inquiries, whether through a qualitative, quantitative , or mixed methods study .

Further research is always recommended for qualitative research, such as those that employ a thematic analysis, for the very reason that themes in qualitative concepts are socially constructed by the researcher. In turn, future research building on thematic analysis depends on a research design that is transparent and clearly defined so that other researchers can understand how the themes were generated in the first place. This requires a detailed accounting of the data and the analysis through comprehensive detail and visualizations in the final report.

To that end, ATLAS.ti's various tools are specifically designed to allow researchers to share and report their data to their research audiences through data reports and visualizations. Especially where qualitative research and thematic analysis are involved, researchers can benefit from transparently showing their analysis through data excerpts, visualizations , and descriptions of their methodology.

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A worked example of Braun and Clarke’s approach to reflexive thematic analysis

• Open access
• Published: 26 June 2021
• Volume 56 , pages 1391–1412, ( 2022 )

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• David Byrne   ORCID: orcid.org/0000-0002-0587-4677 1  

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Since the publication of their inaugural paper on the topic in 2006, Braun and Clarke’s approach has arguably become one of the most thoroughly delineated methods of conducting thematic analysis (TA). However, confusion persists as to how to implement this specific approach to TA appropriately. The authors themselves have identified that many researchers who purport to adhere to this approach—and who reference their work as such—fail to adhere fully to the principles of ‘reflexive thematic analysis’ (RTA). Over the course of numerous publications, Braun and Clarke have elaborated significantly upon the constitution of RTA and attempted to clarify numerous misconceptions that they have found in the literature. This paper will offer a worked example of Braun and Clarke’s contemporary approach to reflexive thematic analysis with the aim of helping to dispel some of the confusion regarding the position of RTA among the numerous existing typologies of TA. While the data used in the worked example has been garnered from health and wellbeing education research and was examined to ascertain educators’ attitudes regarding such, the example offered of how to implement the RTA would be easily transferable to many other contexts and research topics.

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1 Introduction

Although the lineage of thematic analysis (TA) can be traced back as far as the early twentieth century (Joffe 2012 ), it has up until recently been a relatively poorly demarcated and poorly understood method of qualitative analysis. Much of the credit for the recent enlightenment and subsequent increase in interest in TA can arguably be afforded to Braun and Clarke’s ( 2006 ) inaugural publication on the topic of thematic analysis in the field of psychology. These authors have since published several articles and book chapters, as well as their own book, all of which make considerable contributions to further delineating their approach to TA (see, for example, Braun and Clarke 2012 , 2013 , 2014 , 2019 , 2020 ; Braun et al. 2016 ; Terry et al. 2017 ). However, on numerous occasions Braun and Clarke have identified a tendency for scholars to cite their 2006 article, but fail to fully adhere to their contemporary approach to RTA (see Braun and Clarke 2013 , 2019 , 2020 ). Commendably, they have acknowledged that their 2006 paper left several aspect of their approach incompletely defined and open to interpretation. Indeed, the term ‘reflexive thematic analysis’ only recently came about in response to these misconceptions (Braun and Clarke 2019 ). Much of their subsequent body of literature in this area addresses these issues and attempts to correct some of the misconceptions in the wider literature regarding their approach. Braun and Clarke have repeatedly iterated that researchers who chose to adopt their approach should interrogate their relevant publications beyond their 2006 article and adhere to their contemporary approach (Braun and Clarke 2019 , 2020 ). The purpose of this paper is to contribute to dispelling some of the confusion and misconceptions regarding Braun and Clarke’s approach by providing a worked example of their contemporary approach to reflexive thematic analysis. The worked example will be presented in relation to the author’s own research, which examined the attitudes of post-primary educators’ regarding the promotion of student wellbeing. This paper is intended to be a supplementary resource for any prospective proponents of RTA, but may be of particular interest to scholars conducting attitudinal studies in an educational context. While this paper is aimed at all scholars regardless of research experience, it may be most useful to research students and their supervisors. Ultimately, the provided example of how to implement the six-phase analysis is easily transferable to many contexts and research topics.

2 What is reflexive thematic analysis?

Reflexive thematic analysis is an easily accessible and theoretically flexible interpretative approach to qualitative data analysis that facilitates the identification and analysis of patterns or themes in a given data set (Braun and Clarke 2012 ). RTA sits among a number of varied approaches to conducting thematic analysis. Braun and Clarke have noted that very often, researchers who purport to have adopted RTA have failed to fully delineate their implementation of RTA, of have confused RTA with other approaches to thematic analysis. The over-riding tendency in this regard is for scholars to mislabel their analysis as RTA, or to draw from a number of different approaches to TA, some of which may not be compatible with each other (Braun and Clarke 2012 , 2013 , 2019 ; Terry et al. 2017 ). In an attempt to resolve this confusion, Braun and Clarke have demarcated the position of RTA among the other forms of thematic analysis by differentiating between three principal approaches to TA: (1) coding reliability TA; (2) codebook approaches to TA, and; (3) the reflexive approach to TA (Braun et al. 2019 ).

Coding reliability approaches, such as those espoused by Boyatzis ( 1998 ) and Joffe ( 2012 ), accentuate the measurement of accuracy or reliability when coding data, often involving the use of a structured codebook. The researcher would also seek a degree of consensus among multiple coders, which can be measured using Cohen’s Kappa (Braun and Clarke 2013 ). When adopting a coding reliability approach, themes tend to be developed very early in the analytical process. Themes can be hypothesised based on theory prior to data collection, with evidence to support these hypotheses then gathered from the data in the form of codes. Alternatively, themes can be hypothesised following a degree of familiarisation with the data (Terry et al. 2017 ). Themes are typically understood to constitute ‘domain summaries’, or “summaries of what participants said in relation to a particular topic or data collection question” (Braun et al. 2019 , p. 5), and are likely to be discussed as residing within the data in a positivistic sense.

Codebook approaches, such as framework analysis (Smith and Firth 2011 ) or template analysis (King and Brooks 2017 ), can be understood to be something of a mid-point between coding reliability approaches and the reflexive approach. Like coding reliability approaches, codebook approaches adopt the use of a structured codebook and share the conceptualisation of themes as domain summaries. However, codebook approaches are more akin to the reflexive approach in terms of the prioritisation of a qualitative philosophy with regard to coding. Proponents of codebook approaches would typically forgo positivistic conceptions of coding reliability, instead recognising the interpretive nature of data coding (Braun et al. 2019 ).

The reflexive approach to TA highlights the researcher’s active role in knowledge production (Braun and Clarke 2019 ). Codes are understood to represent the researcher’s interpretations of patterns of meaning across the dataset. Reflexive thematic analysis is considered a reflection of the researcher’s interpretive analysis of the data conducted at the intersection of: (1) the dataset; (2) the theoretical assumptions of the analysis, and; (3) the analytical skills/resources of the researcher (Braun and Clarke 2019 ). It is fully appreciated—even expected—that no two researchers will intersect this tripartite of criteria in the same way. As such, there should be no expectation that codes or themes interpreted by one researcher may be reproduced by another (although, this is of course possible). Prospective proponents of RTA are discouraged from attempting to provide accounts of ‘accurate’ or ‘reliable’ coding, or pursuing consensus among multiple coders or using Cohen’s Kappa values. Rather, RTA is about “the researcher’s reflective and thoughtful engagement with their data and their reflexive and thoughtful engagement with the analytic process” (Braun and Clarke 2019 , p. 594). Multiple coders may, however, be beneficial in a reflexive manner (e.g. to sense-check ideas, or to explore multiple assumptions or interpretations of the data). If analysis does involve more than one researcher, the approach should be collaborative and reflexive, aiming to achieve richer interpretations of meaning, rather than attempting to achieve consensus of meaning. Indeed, in this sense it would be beneficial for proponents of RTA to remain cognisant that qualitative analysis as a whole does not contend to provide a single or ‘correct’ answer (Braun and Clarke 2013 ).

The process of coding (and theme development) is flexible and organic, and very often will evolve throughout the analytical process (Braun et al. 2019 ). Progression through the analysis will tend to facilitate further familiarity with the data, which may in turn result in the interpretation of new patterns of meaning. This is converse to the use of codebooks, which can often predefine themes before coding. Through the reflexive approach, themes are not predefined in order to ‘find’ codes. Rather, themes are produced by organising codes around a relative core commonality, or ‘central organising concept’, that the researcher interprets from the data (Braun and Clarke 2019 ).

In their 2006 paper, Braun and Clarke ( 2006 ) originally conceptualised RTA as a paradigmatically flexible analytical method, suitable for use within a wide range of ontological and epistemological considerations. In recent publications, the authors have moved away from this view, instead defining RTA as a purely qualitative approach. This pushes the use RTA into exclusivity under appropriate qualitative paradigms (e.g. constructionism) (Braun and Clarke 2019 , 2020 ). As opposed to other forms of qualitative analysis such as content analysis (Vaismoradi et al. 2013 ), and even other forms of TA such as Boyatzis’ ( 1998 ) approach, RTA eschews any positivistic notions of data interpretation. Braun and Clarke ( 2019 ) encourage the researcher to embrace reflexivity, subjectivity and creativity as assets in knowledge production, where they argue some scholars, such as Boyatzis ( 1998 ), may otherwise construe these assets as threats.

3 A worked example of reflexive thematic analysis

The data used in the following example is taken from the qualitative phase of a mixed methods study I conducted, which examined mental health in an educational context. This study set out to understand the attitudes and opinions of Irish post-primary educators with regard to the promotion of students’ social and emotional wellbeing, with the intention to feed this information back to key governmental and non-governmental stakeholders such as the National Council for Curriculum and Assessment and the Department of Education. The research questions for this study aimed to examine educators’ general attitudes toward the promotion of student wellbeing and towards a set of ‘wellbeing guidelines’ that had recently been introduced in Irish post-primary schools. I also wanted to identify any potential barriers to wellbeing promotion and to solicit educators’ opinions as to what might constitute apposite remedial measures in this regard.

The qualitative phase of this study, from which the data for this example is garnered, involved eleven semi-structured interviews, which lasted approximately 25–30 min each. Participants consisted of core-curriculum teachers, wellbeing curriculum teachers, pastoral care team-members and senior management members. Participants were questioned on their attitudes regarding the promotion of student wellbeing, the wellbeing curriculum, the wellbeing guidelines and their perceptions of their own wellbeing. When conducting these interviews, I loosely adhered to an interview agenda to ensure each of these four key topics were addressed. However, discussions were typically guided by what I interpreted to be meaningful to the interviewee, and would often weave in and out of these different topics.

The research questions for this study were addressed within a paradigmatic framework of interpretivism and constructivism. A key principle I adopted for this study was to reflect educators’ own accounts of their attitudes, opinions and experiences as faithfully as was possible, while also accounting for the reflexive influence of my own interpretations as the researcher. I felt RTA was highly appropriate in the context of the underlying theoretical and paradigmatic assumptions of my study and would allow me to ensure qualitative data was collected and analysed in a manner that respected and expressed the subjectivity of participants’ accounts of their attitudes, while also acknowledging and embracing the reflexive influence of my interpretations as the researcher.

In the next section, I will outline the theoretical assumptions of the RTA conducted in my original study in more detail. It should be noted that outlining these theoretical assumptions is not a task specific to reflexive thematic analysis. Rather, these assumptions should be addressed prior to implementing any form of thematic analysis (Braun and Clarke 2012 , 2019 , 2020 ; Braun et al. 2016 ). The six-phase process for conducting reflexive thematic analysis will then be appropriately detailed and punctuated with examples from my study.

3.1 Addressing underlying theoretical assumptions

Across several publications, Braun and Clarke ( 2012 , 2014 , 2020 ) have identified a number of theoretical assumptions that should be addressed when conducting RTA, or indeed any form of thematic analysis. These assumptions are conceptualised as a series of continua as follows: essentialist versus constructionist epistemologies; experiential versus critical orientation to data; inductive versus deductive analyses, and; semantic versus latent coding of data. The aim is not just for the researcher to identify where their analysis is situated on each of these continua, but why the analysis is situated as it is and why this conceptualisation is appropriate to answering the research question(s).

3.1.1 Essentialist versus constructionist epistemologies

Ontological and epistemological considerations would usually be determined when a study is first being conceptualised. However, these considerations may become salient again when data analysis becomes the research focus, particularly with regard to mixed methods. The purpose of addressing this continuum is to conceptualise theoretically how the researcher understands their data and the way in which the reader should interpret the findings (Braun and Clarke 2013 , 2014 ). By adhering to essentialism, the researcher adopts a unidirectional understanding of the relationship between language and communicated experience, in that it is assumed that language is a simple reflection of our articulated meanings and experiences (Widdicombe and Wooffiitt 1995 ). The meanings and systems inherent in constructing these meanings are largely uninterrogated, with the interpretive potential of TA largely unutilised (Braun et al. 2016 ).

Conversely, researchers of a constructionist persuasion would tend to adopt a bidirectional understanding of the language/experience relationship, viewing language as implicit in the social production and reproduction of both meaning and experience (Burr 1995 ; Schwandt 1998 ). A constructionist epistemology has particular implications with regard to thematic analysis, namely that in addition to the recurrence of perceptibly important information, meaningfulness is highly influential in the development and interpretation of codes and themes. The criteria for a theme to be considered noteworthy via recurrence is simply that the theme should present repeatedly within the data. However, what is common is not necessarily meaningful or important to the analysis. Braun and Clarke ( 2012 , p. 37) offer this example:

…in researching white-collar workers’ experiences of sociality at work, a researcher might interview people about their work environment and start with questions about their typical workday. If most or all reported that they started work at around 9:00 a.m., this would be a pattern in the data, but it would not necessarily be a meaningful or important one.

Furthermore, there may be varying degrees of conviction in respondents’ expression when addressing different issues that may facilitate in identifying the salience of a prospective theme. Therefore, meaningfulness can be conceptualised, firstly on the part of the researcher, with regard to the necessity to identify themes that are relevant to answering the research questions, and secondly on the part of the respondent, as the expression of varying degrees of importance with regard to the issues being addressed. By adopting a constructionist epistemology, the researcher acknowledges the importance of recurrence, but appreciates meaning and meaningfulness as the central criteria in the coding process.

In keeping with the qualitative philosophy of RTA, epistemological consideration regarding the example data were constructionist. As such, meaning and experience was interpreted to be socially produced and reproduced via an interplay of subjective and inter-subjective construction. Footnote 1

3.1.2 Experiential versus critical orientation

An experiential orientation to understanding data typically prioritises the examination of how a given phenomenon may be experienced by the participant. This involves investigating the meaning ascribed to the phenomenon by the respondent, as well as the meaningfulness of the phenomenon to the respondent. However, although these thoughts, feelings and experiences are subjectively and inter-subjectively (re)produced, the researcher would cede to the meaning and meaningfulness ascribed by the participant (Braun and Clarke 2014 ). Adopting an experiential orientation requires an appreciation that the thoughts, feelings and experiences of participants are a reflection of personal states held internally by the participant. Conversely, a critical orientation appreciates and analyses discourse as if it were constitutive, rather than reflective, of respondents’ personal states (Braun and Clarke 2014 ). As such, a critical perspective seeks to interrogate patterns and themes of meaning with a theoretical understanding that language can create, rather than merely reflect, a given social reality (Terry et al. 2017 ). A critical perspective can examine the mechanisms that inform the construction of systems of meaning, and therefore offer interpretations of meaning further to those explicitly communicated by participants. It is then also possible to examine how the wider social context may facilitate or impugn these systems of meaning (Braun and Clarke 2012 ). In short, the researcher uses this continuum to clarify their intention to reflect the experience of a social reality (experiential orientation) or examine the constitution of a social reality (critical orientation).

In the present example, an experiential orientation to data interpretation was adopted in order to emphasise meaning and meaningfulness as ascribed by participants. Adopting this approach meant that this analysis did not seek to make claims about the social construction of the research topic (which would more so necessitate a critical perspective), but rather acknowledged the socially constructed nature of the research topic when examining the subjective ‘personal states’ of participants. An experiential orientation was most appropriate as the aim of the study was to prioritise educators’ own accounts of their attitudes, opinions. More importantly, the research questions aimed to examine educators’ attitudes regarding their experience of promoting student wellbeing—or the ‘meanings made’—and not, for example, the socio-cultural factors that may underlie the development of these attitudes—or the ‘meaning making’.

3.1.3 Inductive versus deductive analysis

A researcher who adopts a deductive or ‘theory-driven’ approach may wish to produce codes relative to a pre-specified conceptual framework or codebook. In this case, the analysis would tend to be ‘analyst-driven’, predicated on the theoretically informed interpretation of the researcher. Conversely, a researcher who adopts an inductive or ‘data-driven’ approach may wish to produce codes that are solely reflective of the content of the data, free from any pre-conceived theory or conceptual framework. In this case, data are not coded to fit a pre-existing coding frame, but instead ‘open-coded’ in order to best represent meaning as communicated by the participants (Braun and Clarke 2013 ). Data analysed and coded deductively can often provide a less rich description of the overall dataset, instead focusing on providing a detailed analysis of a particular aspect of the dataset interpreted through a particular theoretical lens (Braun and Clarke 2020 ). Deductive analysis has typically been associated with positivistic/essentialist approaches (e.g. Boyatzis 1998 ), while inductive analysis tends to be aligned with constructivist approaches (e.g. Frith and Gleeson 2004 ). That being said, inductive/deductive approaches to analysis are by no means exclusively or intrinsically linked to a particular epistemology.

Coding and analysis rarely fall cleanly into one of these approaches and, more often than not, use a combination of both (Braun and Clarke 2013 , 2019 , 2020 ). It is arguably not possible to conduct an exclusively deductive analysis, as an appreciation for the relationship between different items of information in the data set is necessary in order to identify recurring commonalities with regard to a pre-specified theory or conceptual framework. Equally, it is arguably not possible to conduct an exclusively inductive analysis, as the researcher would require some form of criteria to identify whether or not a piece of information may be conducive to addressing the research question(s), and therefore worth coding. When addressing this issue, Braun and Clarke ( 2012 ) clarify that one approach does tend to predominate over the other, and that the predominance of the deductive or inductive approach can indicate an overall orientation towards prioritising either researcher/theory-based meaning or respondent/data-based meaning, respectively.

A predominantly inductive approach was adopted in this example, meaning data was open-coded and respondent/data-based meanings were emphasised. A degree of deductive analysis was, however, employed to ensure that the open-coding contributed to producing themes that were meaningful to the research questions, and to ensure that the respondent/data-based meanings that were emphasised were relevant to the research questions.

3.1.4 Semantic versus latent coding

Semantic codes are identified through the explicit or surface meanings of the data. The researcher does not examine beyond what a respondent has said or written. The production of semantic codes can be described as a descriptive analysis of the data, aimed solely at presenting the content of the data as communicated by the respondent. Latent coding goes beyond the descriptive level of the data and attempts to identify hidden meanings or underlying assumptions, ideas, or ideologies that may shape or inform the descriptive or semantic content of the data. When coding is latent, the analysis becomes much more interpretive, requiring a more creative and active role on the part of the researcher. Indeed, Braun and Clarke ( 2012 , 2013 , 2020 ) have repeatedly presented the argument that codes and themes do not ‘emerge’ from the data or that they may be residing in the data, waiting to be found. Rather, the researcher plays an active role in interpreting codes and themes, and identifying which are relevant to the research question(s). Analyses that use latent coding can often overlap with aspects of thematic discourse analysis in that the language used by the respondent can be used to interpret deeper levels of meaning and meaningfulness (Braun and Clarke 2006 ).

In this example, both semantic and latent coding were utilised. No attempt was made to prioritise semantic coding over latent coding or vice-versa. Rather, semantic codes were produced when meaningful semantic information was interpreted, and latent codes were produced when meaningful latent information was interpreted. As such, any item of information could be double-coded in accordance with the semantic meaning communicated by the respondent, and the latent meaning interpreted by the researcher (Patton 1990 ). This was reflective of the underlying theoretical assumptions of the analysis, as the constructive and interpretive epistemology and ontology were addressed by affording due consideration to both the meaning constructed and communicated by the participant and my interpretation of this meaning as the researcher.

3.2 The six-phase analytical process

Braun and Clarke ( 2012 , 2013 , 2014 , 2020 ) have proposed a six-phase process, which can facilitate the analysis and help the researcher identify and attend to the important aspects of a thematic analysis. In this sense, Braun and Clarke ( 2012 ) have identified the six-phase process as an approach to doing TA, as well as learning how to do TA. While the six phases are organised in a logical sequential order, the researcher should be cognisant that the analysis is not a linear process of moving forward through the phases. Rather, the analysis is recursive and iterative, requiring the researcher to move back and forth through the phases as necessary (Braun and Clarke 2020 ). TA is a time consuming process that evolves as the researcher navigates the different phases. This can lead to new interpretations of the data, which may in turn require further iterations of earlier phases. As such, it is important to appreciate the six-phase process as a set of guidelines, rather than rules, that should be applied in a flexible manner to fit the data and the research question(s) (Braun and Clarke 2013 , 2020 ).

3.2.1 Phase one: familiarisation with the data

The ‘familiarisation’ phase is prevalent in many forms of qualitative analysis. Familiarisation entails the reading and re-reading of the entire dataset in order to become intimately familiar with the data. This is necessary to be able to identify appropriate information that may be relevant to the research question(s). Manual transcription of data can be a very useful activity for the researcher in this regard, and can greatly facilitate a deep immersion into the data. Data should be transcribed orthographically, noting inflections, breaks, pauses, tones, etc. on the part of both the interviewer and the participant (Braun and Clarke 2013 ). Often times, data may not have been gathered or transcribed by the researcher, in which case, it would be beneficial for the researcher to watch/listen to video or audio recordings to achieve a greater contextual understanding of the data. This phase can be quite time consuming and requires a degree of patience. However, it is important to afford equal consideration across the entire depth and breadth of the dataset, and to avoid the temptation of being selective of what to read, or even ‘skipping over’ this phase completely (Braun and Clarke 2006 ).

At this phase, I set about familiarising myself with the data by firstly listening to each interview recording once before transcribing that particular recording. This first playback of each interview recording required ‘active listening’ and, as such, I did not take any notes at this point. I performed this active-listen in order to develop an understanding of the primary areas addressed in each interview prior to transcription. This also provided me an opportunity, unburdened by tasks such as note taking, to recall gestures and mannerisms that may or may not have been documented in interview notes. I manually transcribed each interview immediately after the active-listen playback. When transcription of all interviews was complete, I read each transcripts numerous times. At this point, I took note of casual observations of initial trends in the data and potentially interesting passages in the transcripts. I also documented my thoughts and feelings regarding both the data and the analytical process (in terms of transparency, it would be beneficial to adhere to this practice throughout the entire analysis). Some preliminary notes made during the early iterations of familiarisation with the data can be seen in Box 1. It will be seen later that some of these notes would go on to inform the interpretation of the finalised thematic framework.

Example of preliminary notes taken during phase one

3.2.2 Phase two: generating initial codes

Codes are the fundamental building blocks of what will later become themes. The process of coding is undertaken to produce succinct, shorthand descriptive or interpretive labels for pieces of information that may be of relevance to the research question(s). It is recommended that the researcher work systematically through the entire dataset, attending to each data item with equal consideration, and identifying aspects of data items that are interesting and may be informative in developing themes. Codes should be brief, but offer sufficient detail to be able to stand alone and inform of the underlying commonality among constituent data items in relation to the subject of the research (Braun and Clarke 2012 ; Braun et al. 2016 ).

A brief excerpt of the preliminary coding process of one participant’s interview transcript is presented in Box 2. The preliminary iteration of coding was conducted using the ‘comments’ function in Microsoft Word (2016). This allowed codes to be noted in the side margin, while also highlighting the area of text assigned to each respective code. This is a relatively straightforward example with no double-codes or overlap in data informing different codes, as new codes begin where previous codes end. The code C5 offers an exemplar of the provision of sufficient detail to explain what I interpreted from the related data item. A poor example of this code would be to say “the wellbeing guidelines are not relatable” or “not relatable for students”. Each of these examples lack context. Understanding codes written in this way would be contingent upon knowledge of the underlying data extract. The code C8 exemplifies this issue. It is unclear if the positivity mentioned relates to the particular participant, their colleagues, or their students. This code was subsequently redefined in later iterations of coding. It can also be seen in this short example that the same code has been produced for both C4 and C9. This code was prevalent throughout the entire dataset and would subsequently be informative in the development of a theme.

Extract of preliminary coding

Any item of data that might be useful in addressing the research question(s) should be coded. Through repeated iterations of coding and further familiarisation, the researcher can identify which codes are conducive to interpreting themes and which can be discarded. I would recommend that the researcher document their progression through iterations of coding to track the evolution of codes and indeed prospective themes. RTA is a recursive process and it is rare that a researcher would follow a linear path through the six phases (Braun and Clarke 2014 ). It is very common for the researcher to follow a particular train of thought when coding, only to encounter an impasse where several different interpretations of the data come to light. It may be necessary to explore each of these prospective options to identify the most appropriate path to follow. Tracking the evolution of codes will not only aid transparency, but will afford the researcher signposts and waypoints to which they may return should a particular approach to coding prove unfruitful. I tracked the evolution of my coding process in a spreadsheet, with data items documented in the first column and iterations of codes in each successive column. I found it useful to highlight which codes were changed in each successive iteration. Table 1 provides an excerpt of a Microsoft Excel (2016) spreadsheet that was established to track iterations of coding and document the overall analytical process. All codes developed during the first iteration of coding were transferred into this spreadsheet along with a label identifying the respective participant. Subsequent iterations of coding were documented in this spreadsheet. The original transcripts were still regularly consulted to assess existing codes and examine for the interpretation of new codes as further familiarity with the data developed. Column one presents a reference number for the data item that was coded, while column two indicates the participant who provided each data item. Column three presents the data item that was coded. Columns four and five indicate the iteration of the coding process to be the third and fourth iteration, respectively. Codes revised between iterations three and four are highlighted.

With regard to data item one, I initially considered that a narrative might develop exploring a potential discrepancy in levels of training received by wellbeing educators and non-wellbeing educators. In early iterations of coding, I adopted a convention of coding training-related information with reference to the wellbeing or non-wellbeing status of the participant. While this discrepancy in levels of training remained evident throughout the dataset, I eventually deemed it unnecessary to pursue interpretation of the data in this way. This coding convention was abandoned at iteration four in favour of the pre-existing generalised code “insufficient training in wellbeing curriculum”. With data item three, I realised that the code was descriptive at a semantic level, but not very informative. Upon re-evaluating this data item, I found the pre-existing code “lack of clarity in assessing student wellbeing” to be much more appropriate and representative of what the participant seemed to be communicating. Finally, I realised that the code for data item five was too specific to this particular data item. No other data item shared this code, which would preclude this code (and data item) from consideration when construction themes. I decided that this item would be subsumed under the pre-existing code “more training is needed for wellbeing promotion”.

The process of generating codes is non-prescriptive regarding how data is segmented and itemised for coding, and how many codes or what type of codes (semantic or latent) are interpreted from an item of data. The same data item can be coded both semantically and latently if deemed necessary. For example, when discussing how able they felt to attend to their students’ wellbeing needs, one participant stated “…if someone’s struggling a bit with their schoolwork and it’s getting them down a bit, it’s common sense that determines what we say to them or how we approach them. And it might help to talk, but I don’t know that it has a lasting effect” [2B]. Here, I understood that the participant was explicitly sharing the way in which they address their students’ wellbeing concerns, but also that the participant was implying that this commonsense approach might not be sufficient. As such, this data item was coded both semantically as “educators rely on common sense when attending to wellbeing issues”, and latently as “common sense inadequate for wellbeing promotion”. Both codes were revised later in the analysis. However, this example illustrates the way in which any data item can be coded in multiple ways and for multiple meanings. There is also no upper or lower limit regarding how many codes should be interpreted. What is important is that, when the dataset is fully coded and codes are collated, sufficient depth exists to examine the patterns within the data and the diversity of the positions held by participants. It is, however, necessary to ensure that codes pertain to more than one data item (Braun and Clarke 2012 ).

3.2.3 Phase three: generating themes

This phase begins when all relevant data items have been coded. The focus shifts from the interpretation of individual data items within the dataset, to the interpretation of aggregated meaning and meaningfulness across the dataset. The coded data is reviewed and analysed as to how different codes may be combined according to shared meanings so that they may form themes or sub-themes. This will often involve collapsing multiple codes that share a similar underlying concept or feature of the data into one single code. Equally, one particular code may turn out to be representative of an over-arching narrative within the data and be promoted as a sub-theme or even a theme (Braun and Clarke 2012 ). It is important to re-emphasise that themes do not reside in the data waiting to be found. Rather, the researcher must actively construe the relationship among the different codes and examine how this relationship may inform the narrative of a given theme. Construing the importance or salience of a theme is not contingent upon the number of codes or data items that inform a particular theme. What is important is that the pattern of codes and data items communicates something meaningful that helps answer the research question(s) (Braun and Clarke 2013 ).

Themes should be distinctive and may even be contradictory to other themes, but should tie together to produce a coherent and lucid picture of the dataset. The researcher must be able and willing to let go of codes or prospective themes that may not fit within the overall analysis. It may be beneficial to construct a miscellaneous theme (or category) to contain all the codes that do not appear to fit in among any prospective themes. This miscellaneous theme may end up becoming a theme in its own right, or may simple be removed from the analysis during a later phase (Braun and Clarke 2012 ). Much the same as with codes, there is no correct amount of themes. However, with too many themes the analysis may become unwieldy and incoherent, whereas too few themes can result in the analysis failing to explore fully the depth and breadth of the data. At the end of this stage, the researcher should be able to produce a thematic map (e.g. a mind map or affinity map) or table that collates codes and data items relative to their respective themes (Braun and Clarke 2012 , 2020 ).

At this point in the analysis, I assembled codes into initial candidate themes. A thematic map of the initial candidate themes can be seen in Fig.  1 . The theme “best practice in wellbeing promotion” was clearly definable, with constituent coded data presenting two concurrent narratives. These narratives were constructed as two separate sub-themes, which emphasised the involvement of the entire school staff and the active pursuit of practical measures in promoting student wellbeing, respectively. The theme “recognising student wellbeing” was similarly clear. Again, I interpreted a dichotomy of narratives. However, in this case, the two narratives seemed to be even more synergetic. The two sub-themes for “best practice…” highlighted two independently informative factors in best practice. Here, the sub-themes are much more closely related, with one sub-theme identifying factors that may inhibit the development of student wellbeing, while the second sub-theme discusses factors that may improve student wellbeing. At this early stage in the analysis, I was considering that this sub-theme structure might also be used to delineate the theme “recognising educator wellbeing”. Finally, the theme “factors influencing wellbeing promotion” collated coded data items that addressed inhibitive factors with regard to wellbeing promotion. These factors were conceptualised as four separate sub-themes reflecting a lack of training, a lack of time, a lack of appropriate value for wellbeing promotion, and a lack of knowledge of supporting wellbeing-related documents. While it was useful to bring all of this information together under one theme, even at this early stage it was evident that this particular theme was very dense and unwieldy, and would likely require further revision.

Initial thematic map indicating four candidate themes

3.2.4 Phase four: reviewing potential themes

This phase requires the researcher to conduct a recursive review of the candidate themes in relation to the coded data items and the entire dataset (Braun and Clarke 2012 , 2020 ). At this phase, it is not uncommon to find that some candidate themes may not function well as meaningful interpretations of the data, or may not provide information that addresses the research question(s). It may also come to light that some of the constituent codes and/or data items that inform these themes may be incongruent and require revision. Braun and Clarke ( 2012 , p. 65) proposed a series of key questions that the researcher should address when reviewing potential themes. They are:

Is this a theme (it could be just a code)?

If it is a theme, what is the quality of this theme (does it tell me something useful about the data set and my research question)?

What are the boundaries of this theme (what does it include and exclude)?

Are there enough (meaningful) data to support this theme (is the theme thin or thick)?

Are the data too diverse and wide ranging (does the theme lack coherence)?

The analysis conducted at this phase involves two levels of review. Level one is a review of the relationships among the data items and codes that inform each theme and sub-theme. If the items/codes form a coherent pattern, it can be assumed that the candidate theme/sub-theme makes a logical argument and may contribute to the overall narrative of the data. At level two, the candidate themes are reviewed in relation to the data set. Themes are assessed as to how well they provide the most apt interpretation of the data in relation to the research question(s). Braun and Clarke have proposed that, when addressing these key questions, it may be useful to observe Patton’s ( 1990 ) ‘dual criteria for judging categories’ (i.e. internal homogeneity and external heterogeneity). The aim of Patton’s dual criteria would be to observe internal homogeneity within themes at the level one review, while observing external heterogeneity among themes at the level two review. Essentially, these two levels of review function to demonstrate that items and codes are appropriate to inform a theme, and that a theme is appropriate to inform the interpretation of the dataset (Braun and Clarke 2006 ). The outcome of this dual-level review is often that some sub-themes or themes may need to be restructured by adding or removing codes, or indeed adding or removing themes/sub-themes. The finalised thematic framework that resulted from the review of the candidate themes can be seen in Fig.  2 .

Finalised thematic map demonstrating five themes

During the level one review, inspection of the prospective sub-theme “sources of negative affect” in relation to the theme “recognising educator wellbeing” resulted in a new interpretation of the constituent coded data items. Participants communicated numerous pre-existing work-related factors that they felt had a negative impact upon their wellbeing. However, it was also evident that participants felt the introduction of the new wellbeing curriculum and the newly mandated task of formally attending to student wellbeing had compounded these pre-existing issues. While pre-existing issues and wellbeing-related issues were both informative of educators’ negative affect, the new interpretation of this data informed the realisation of two concurrent narratives, with wellbeing-related issues being a compounding factor in relation to pre-existing issues. This resulted in the “sources of negative affect” sub-theme being split into two new sub-themes; “work-related negative affect” and “the influence of wellbeing promotion”. The “actions to improve educator wellbeing” sub-theme was folded into these sub-themes, with remedial measures for each issue being discussed in respective sub-themes.

During the level two review, my concerns regarding the theme “factors inhibiting wellbeing promotion” were addressed. With regard to Braun and Clarke’s key questions, it was quite difficult to identify the boundaries of this theme. It was also particularly dense (or too thick) and somewhat incoherent. At this point, I concluded that this theme did not constitute an appropriate representation of the data. Earlier phases of the analysis were reiterated and new interpretations of the data were developed. This candidate theme was subsequently broken down into three separate themes. While the sub-themes of this candidate theme were, to a degree, informative in the development of the new themes, the way in which the constituent data was understood was fundamentally reconceptualised. The new theme, entitled “the influence of time”, moves past merely describing time constraints as an inhibitive factor in wellbeing promotion. A more thorough account of the bi-directional nature of time constraints was realised, which acknowledged that previously existing time constraints affected wellbeing promotion, while wellbeing promotion compounded previously existing time constraints. This added an analysis of the way in which the introduction of wellbeing promotion also produced time constraints in relation to core curricular activities.

The candidate sub-themes “lack of training” and “knowledge of necessary documents” were re-evaluated and considered to be topical rather than thematic aspects of the data. Upon further inspection, I felt that the constituent coded data items of these two sub-themes were informative of a single narrative of participants attending to their students’ wellbeing in an atheoretical manner. As such, these two candidate sub-themes were folded into each other to produce the theme “incompletely theorised agreements”. Finally, the level two review led me to the conclusion that the full potential of the data that informed the candidate sub-theme “lack of value of wellbeing promotion” was not realised. I found that a much richer understanding of this data was possible, which was obscured by the initial, relatively simplistic, descriptive account offered. An important distinction was made, in that participants held differing perceptions of the value attributed to wellbeing promotion by educators and by students. Further, I realised that educators’ perceptions of wellbeing promotion were not necessarily negative and should not be exclusively presented as an inhibitive factor in wellbeing promotion. A new theme, named “the axiology of wellbeing” and informed by the sub-themes “students’ valuation of wellbeing promotion” and “educators’ valuation of wellbeing promotion”, was developed to delineate this multifaceted understanding of participants’ accounts of the value of wellbeing promotion.

It is quite typical at this phase that codes, as well as themes, may be revised or removed to facilitate the most meaningful interpretation of the data. As such, it may be necessary to reiterate some of the activities undertaken during phases two and three of the analysis. It may be necessary to recode some data items, collapse some codes into one, remove some codes, or promote some codes as sub-themes or themes. For example, when re-examining the data items that informed the narrative of the value ascribed to wellbeing promotion, I observed that participants offered very different perceptions of the value ascribed by educators and by students. To pursue this line of analysis, numerous codes were reconceptualised to reflect the two different perspectives. Codes such as “positivity regarding the wellbeing curriculum” were split into the more specified codes “student positivity regarding the wellbeing curriculum” and “educator positivity regarding the wellbeing curriculum”. Amending codes in this way ultimately contributed to the reinterpretation of the data and the development of the finalised thematic map.

As with all other phases, it is very important to track and document all of these changes. With regard to some of the more significant changes (removing a theme, for example), I would recommend making notes on why it might be necessary to take this action. The aim of this phase is to produce a revised thematic map or table that captures the most important elements of the data in relation to the research question(s).

3.2.5 Phase five: defining and naming theme

At this phase, the researcher is tasked with presenting a detailed analysis of the thematic framework. Each individual theme and sub-theme is to be expressed in relation to both the dataset and the research question(s). As per Patton’s ( 1990 ) dual criteria, each theme should provide a coherent and internally consistent account of the data that cannot be told by the other themes. However, all themes should come together to create a lucid narrative that is consistent with the content of the dataset and informative in relation to the research question(s). The names of the themes are also subject to a final revision (if necessary) at this point.

Defining themes requires a deep analysis of the underlying data items. There will likely be many data items underlying each theme. It is at this point that the researcher is required to identify which data items to use as extracts when writing up the results of the analysis. The chosen extracts should provide a vivid and compelling account of the arguments being made by a respective theme. Multiple extracts should be used from the entire pool of data items that inform a theme in order to convey the diversity of expressions of meaning across these data items, and to demonstrate the cohesion of the theme’s constituent data items. Furthermore, each of the reported data extracts should be subject to a deep analysis, going beyond merely reporting what a participant may have said. Each extract should be interpreted in relation to its constitutive theme, as well as the broader context of the research question(s), creating an analytic narrative that informs the reader what is interesting about this extract and why (Braun and Clarke 2012 ).

Data extracts can be presented either illustratively, providing a surface-level description of what participants said, or analytically, interrogating what has been interpreted to be important about what participants said and contextualising this interpretation in relation to the available literature. If the researcher were aiming to produce a more illustrative write-up of the analysis, relating the results to the available literature would tend to be held until the ‘discussion’ section of the report. If the researcher were aiming to produce an analytical write-up, extracts would tend to be contextualised in relation to the literature as and when they are reported in the ‘results’ section (Braun and Clarke 2013 ; Terry et al. 2017 ). While an illustrative write-up of RTA results is completely acceptable, the researcher should remain cognisant that the narrative of the write-up should communicate the complexities of the data, while remaining “embedded in the scholarly field” (Braun and Clarke 2012 , p. 69). RTA is an interpretive approach to analysis and, as such, the overall report should go beyond describing the data, providing theoretically informed arguments as to how the data addresses the research question(s). To this end, a relatively straightforward test can reveal a researcher’s potential proclivity towards one particular reporting convention: If an extract can be removed and the write-up still makes sense, the reporting style is illustrative; if an extract is removed and the write-up no longer makes sense, the reporting style is analytical (Terry et al. 2017 ).

The example in Box 3 contains a brief excerpt from the sub-theme “the whole-school approach”, which demonstrates the way in which a data extract may be reported in an illustrative manner. Here, the narrative discussed the necessity of having an ‘appropriate educator’ deliver the different aspects of the wellbeing curriculum. One participant provided a particularly useful real-world example of the potential negative implications of having ‘the wrong person’ for this job in relation to physical education (one of the aspects of the wellbeing curriculum). This data extract very much informed the narrative and illustrated participants’ arguments regarding the importance of choosing an appropriate educator for the job.

Example of data extract reported illustratively

In Box 4, an example is offered of how a data extract may be reported in an analytical manner. This excerpt is also taken from the sub-theme “the whole-school approach”, and also informs the ‘appropriate educator for the job’ narrative. Here, however, sufficient evidence has already been established to illustrate the perspectives of the participants. The report turns to a deeper analysis of what has been said and how it has been said. Specifically, the way in which participants seemed to construe an ‘appropriate educator’ was examined and related to existing literature. The analytical interpretation of this data extract (and others) proposes interesting implications regarding the way in which participants constructed their schema of an ‘appropriate educator’.

Example of data extract reported analytically

The names of themes are also subject to a final review (if necessary) at this point. Naming themes may seem trivial and might subsequently receive less attention than it actually requires. However, naming themes is a very important task. Theme names are the first indication to the reader of what has been captured from the data. Names should be concise, informative, and memorable. The overriding tendency may be to create names that are descriptors of the theme. Braun and Clarke ( 2013 , 2014 , 2020 ) encourage creativity and advocate the use of catchy names that may more immediately capture the attention of the reader, while also communicating an important aspect of the theme. To this end, they suggest that it may be useful to examine data items for a short extract that could be used to punctuate the theme name.

3.2.6 Phase six: producing the report

The separation between phases five and six can often be blurry. Further, this ‘final’ phase would rarely only occur at the end of the analysis. As opposed to practices typical of quantitative research that would see the researcher conduct and then write up the analysis, the write-up of qualitative research is very much interwoven into the entire process of the analysis (Braun and Clarke 2012 ). Again, as with previous phases, this will likely require a recursive approach to report writing. As codes and themes change and evolve over the course of the analysis, so too can the write-up. Changes should be well documented by this phase and reflected in informal notes and memos, as well as a research journal that should be kept over the entire course of the research. Phase six then, can be seen as the completion and final inspection of the report that the researcher would most likely have begun writing before even undertaking their thematic analysis (e.g. a journal article or thesis/dissertation).

A useful task to address at this point would be to establish the order in which themes are reported. Themes should connect in a logical and meaningful manner, building a cogent narrative of the data. Where relevant, themes should build upon previously reported themes, while remaining internally consistent and capable of communicating their own individual narrative if isolated from other themes (Braun and Clarke 2012 ). I reported the theme “best practice in wellbeing promotion” first, as I felt it established the positivity that seemed to underlie the accounts provided by all of my participants. This theme was also strongly influence by semantic codes, with participants being very capable of describing what they felt would constitute ‘best practice’. I saw this as an easily digestible first theme to ease the reader into the wider analysis. It made sense to report “the axiology of wellbeing promotion” next. This theme introduced the reality that, despite an underlying degree of positivity, participants did indeed have numerous concerns regarding wellbeing promotion, and that participants’ attitudes were generally positive with a significant ‘but’. This theme provided good sign-posting for the next two themes that would be reported, which were “the influence of time” and “incompletely theorised agreements”, respectively. I reported “the influence of time” first, as this theme established how time constraints could negatively affect educator training, contributing to a context in which educators were inadvertently pushed towards adopting incompletely theorised agreements when promoting student wellbeing. The last theme to be reported was “recognising educator wellbeing”. As the purpose of the analysis was to ascertain the attitudes of educators regarding wellbeing promotion, it felt appropriate to offer the closing commentary of the analysis to educators’ accounts of their own wellbeing. This became particularly pertinent when the sub-themes were revised to reflect the influence of pre-existing work-related issues and the subsequent influence of wellbeing promotion.

An issue proponents of RTA may realise when writing up their analysis is the potential for incongruence between traditional conventions for report writing and the appropriate style for reporting RTA—particularly when adopting an analytical approach to reporting on data. The document structure for academic journal articles and Masters or PhD theses typically subscribe to the convention of reporting results of analyses in a ‘results’ section and then synthesising and contextualising the results of analyses in a ‘discussion’ section. Conversely, Braun and Clarke recommend synthesising and contextualising data as and when they are reported in the ‘results’ section (Braun and Clarke 2013 ; Terry et al. 2017 ). This is a significant departure from the traditional reporting convention, which researchers—particularly post-graduate students—may find difficult to reconcile. While Braun and Clarke do not explicitly address this potential issue, it is implicitly evident that they would advocate that researchers prioritise the appropriate reporting style for RTA and not cede to the traditional reporting convention.

4 Conclusion

Although Braun and Clarke are widely published on the topic of reflexive thematic analysis, confusion persists in the wider literature regarding the appropriate implementation of this approach. The aim of this paper has been to contribute to dispelling some of this confusion by provide a worked example of Braun and Clarke’s contemporary approach to reflexive thematic analysis. To this end, this paper provided instruction in how to address the theoretical underpinnings of RTA by operationalising the theoretical assumptions of the example data in relation to the study from which the data was taken. Clear instruction was also provided in how to conduct a reflexive thematic analysis. This was achieved by providing a detailed step-by-step guide to Braun and Clarke’s six-phase process, and by providing numerous examples of the implementation of each phase based on my own research. Braun and Clarke have made (and continue to make) an extremely valuable contribution to the discourse regarding qualitative analysis. I strongly recommended that any prospective proponents of RTA who may read this paper thoroughly examine Braun and Clarke’s full body of literature in this area, and aim to achieve an understanding of RTA’s nuanced position among the numerous different approaches to thematic analysis.

While the reconceptualisation of RTA as falling within the remit of a purely qualitative paradigm precipitates that the research fall on the constructionist end of this continuum, it is nevertheless good practice to explicate this theoretical position.

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Byrne, D. A worked example of Braun and Clarke’s approach to reflexive thematic analysis. Qual Quant 56 , 1391–1412 (2022). https://doi.org/10.1007/s11135-021-01182-y

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Thematic analysis in qualitative research.

11 min read Your guide to thematic analysis, a form of qualitative research data analysis used to identify patterns in text, video and audio data.

What is thematic analysis?

Thematic analysis is used to analyze qualitative data – that is, data relating to opinions, thoughts, feelings and other descriptive information. It’s become increasingly popular in social sciences research, as it allows researchers to look at a data set containing multiple qualitative sources and pull out the broad themes running through the entire data set.

That data might consist of articles, diaries, blog posts, interview transcripts, academic research, web pages, social media and even audio and video files. They are put through data analysis as a group, with researchers seeking to identify patterns running through the corpus as a whole.

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Thematic analysis steps

Image source: https://www.nngroup.com/articles/thematic-analysis/

While there are many types of thematic analysis, the thematic analysis process can be generalized into six steps. Thematic analysis involves initial analysis, coding data, identifying themes and reporting on the findings.

• Familiarization – During the first stage of thematic analysis, the research teams or researchers become familiar with the dataset. This may involve reading and re-reading, and even transcribing the data. Researchers may note down initial thoughts about the potential themes they perceive in the data, which can be the starting point for assigning initial codes.
• Coding – Codes in thematic analysis are the method researchers use to identify the ideas and topics in their data and refer to them quickly and easily. Codes can be assigned to snippets of text data or clips from videos and audio files. Depending on the type of thematic analysis used, this can be done with a systematic and rigorous approach, or in a more intuitive manner.
• Identifying theme – Themes are the overarching ideas and subject areas within the corpus of research data. Researchers can identify themes by collating together the results of the coding process, generating themes that tie together the identified codes into groups according to their meaning or subject matter.
• Reviewing themes – Once the themes have been defined, the researchers check back to see how well the themes support the coded data extracts. At this stage they may start to organize the themes into a map, or early theoretical framework.
• Defining and naming themes – As researchers spend more time reviewing the themes, they begin to define them more precisely, giving them names. Themes are different from codes, because they capture patterns in the data rather than just topics, and they relate directly to the research question.
• Writing up – At this stage, researchers begin to develop the final report, which offers a comprehensive summary of the codes and themes, extracts from the original data that illustrate the findings, and any other data relevant to the analysis. The final report may include a literature review citing other previous research and the observations that helped frame the research question. It can also suggest areas for future research the themes support, and which have come to light during the research process.

Another step which precedes all of these is data collection. Common to almost all forms of qualitative analysis, data collection means bringing together the materials that will be part of the data set, either by finding secondary data or generating first-party data through interviews, surveys and other qualitative methods.

Types of thematic analysis

There are various thematic analysis approaches currently in use. For the most part, they can be viewed as a continuum between two different ideologies. Reflexive thematic analysis (RTA) sits at one end of the continuum of thematic analysis methods. At the other end is code reliability analysis.

Code reliability analysis emphasizes the importance of the codes given to themes in the research data being as accurate as possible. It takes a technical or pragmatic view, and places value on codes being replicable between different researchers during the coding process. Codes are based on domain summaries, which often link back to the questions in a structured research interview.

Researchers using a code reliability approach may use a codebook. A codebook is a detailed list of codes and their definitions, with exclusions and examples of how the codes should be applied.

Reflexive thematic analysis was developed by Braun & Clarke in 2006 for use in the psychology field. In contrast to code reliability analysis, it isn’t concerned with consistent codes that are agreed between researchers. Instead, it acknowledges and finds value in each researcher’s interpretation of the thematic content and how it influences the coding process. The codes they assign are specific to them and exist within a unique context that is made up of:

• The data set
• The assumptions made during the setup of the analysis process
• The researcher’s skills and resources

This doesn’t mean that reflexive thematic analysis should be unintelligible to anyone other than the researcher. It means that the researcher’s personal subjectivity and uniqueness is made part of the process, and is expected to have an influence on the findings. Reflexive thematic analysis is a flexible method, and initial codes may change during the process as the researcher’s understanding evolves.

Reflexive thematic analysis is an inductive approach to qualitative research. With an inductive approach, the final analysis is based entirely on the data set itself, rather than from any preconceived themes or structures from the research team.

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Thematic analysis vs other qualitative research methods

Thematic analysis sits within a whole range of qualitative analysis methods which can be applied to social sciences, psychology and market research data.

• Thematic analysis vs comparative analysis – Comparative analysis and thematic analysis are closely related, since they both look at relationships between multiple data sources. Comparative analysis is a form of qualitative research that works with a smaller number of data sources. It focuses on causal relationships between events and outcomes in different cases, rather than on defining themes.
• Thematic analysis vs discourse analysis – Unlike discourse analysis, which is a type of qualitative research that focuses on spoken or written conversational language, thematic analysis is much more broad in scope, covering many kinds of qualitative data.
• Thematic analysis vs narrative analysis – Narrative analysis works with stories – it aims to keep information in a narrative structure, rather than allowing it to be fragmented, and often to study the stories from participants’ lives. Thematic analysis can break narratives up as it allocates codes to different parts of a data source, meaning that the narrative context might be lost and even that researchers might miss nuanced data.
• Thematic analysis vs content analysis – Both content analysis and thematic analysis use data coding and themes to find patterns in data. However, thematic analysis is always qualitative, but researchers agree there can be quantitative and qualitative content analysis, with numerical approaches to the frequency of codes in content analysis data.

Thematic analysis advantages and disadvantages

Like any kind of qualitative analysis, thematic analysis has strengths and weaknesses. Whether it’s right for you and your research project will depend on your priorities and preferences.

Thematic analysis advantages

• Easy to learn – Whether done manually or assisted by technology, the thematic analysis process is easy to understand and conduct, without the need for advanced statistical knowledge
• Flexible – Thematic analysis allows qualitative researchers flexibility throughout the process, particularly if they opt for reflexive thematic analysis
• Broadly applicable – Thematic analysis can be used to address a wide range of research questions.

Thematic analysis – the cons

As well as the benefits, there are some disadvantages thematic analysis brings up.

• Broad scope – In identifying patterns on a broad scale, researchers may become overwhelmed with the volume of potential themes, and miss outlier topics and more nuanced data that is important to the research question.
• Themes or codes? – It can be difficult for novice researchers to feel confident about the difference between themes and codes
• Language barriers – Thematic analysis relies on language-based codes that may be difficult to apply in multilingual data sets, especially if the researcher and / or research team only speaks one language.

How can you use thematic analysis for business research?

Thematic analysis, and other forms of qualitative research, are highly valuable to businesses who want to develop a deeper understanding of the people they serve, as well as the people they employ. Thematic analysis can help your business get to the ‘why’ behind the numerical information you get from quantitative research.

An easy way to think about the interplay between qualitative data and quantitative data is to consider product reviews. These typically include quantitative data in the form of scores (like ratings of up to 5 stars) plus the explanation of the score written in a customer’s own words. The word part is the qualitative data. The scores can tell you what is happening – lots of 3 star reviews indicate there’s some room for improvement for example – but you need the addition of the qualitative data, the review itself, to find out what’s going on.

Qualitative data is rich in information but hard to process manually. To do qualitative research at scale, you need methods like thematic analysis to get to the essence of what people think and feel without having to read and remember every single comment.

Qualitative analysis is one of the ways businesses are borrowing from the world of academic research, notably social sciences, statistical data analysis and psychology, to gain an advantage in their markets.

Analyzing themes across video, text, audio and more

Carrying out thematic analysis manually may be time-consuming and painstaking work, even with a large research team. Fortunately, machine learning and other technologies are now being applied to data analysis of all kinds, including thematic analysis, taking the manual work out of some of the more laborious thematic analysis steps.

The latest iterations of machine learning tools are able not only to analyze text data, but to perform efficient analysis of video and audio files, matching the qualitative coding and even helping build out the thematic map, while respecting the researcher’s theoretical commitments and research design.

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Qualitative thematic analysis based on descriptive phenomenology

Annelie j. sundler.

1 Faculty of Caring Science, Work Life and Social Welfare, University of Borås, Borås, Sweden

Elisabeth Lindberg

Christina nilsson, lina palmér.

The aim of this paper was to discuss how to understand and undertake thematic analysis based on descriptive phenomenology. Methodological principles to guide the process of analysis are offered grounded on phenomenological philosophy. This is further discussed in relation to how scientific rigour and validity can be achieved.

This is a discursive article on thematic analysis based on descriptive phenomenology.

This paper takes thematic analysis based on a descriptive phenomenological tradition forward and provides a useful description on how to undertake the analysis. Ontological and epistemological foundations of descriptive phenomenology are outlined. Methodological principles are explained to guide the process of analysis, as well as help to understand validity and rigour. Researchers and students in nursing and midwifery conducting qualitative research need comprehensible and valid methods to analyse the meaning of lived experiences and organize data in meaningful ways.

1. INTRODUCTION

Qualitative research in health care is an increasingly complex research field, particularly when doing phenomenology. In nursing and midwifery, qualitative approaches dealing with the lived experiences of patients, families and professionals are necessary. Today, there are number of diverse research approaches. Still, the clarity regarding approaches for thematic analysis is not yet fully described in the literature and only a few papers describe thematic analysis (Ho, Chiang, & Leung, 2017 ; Vaismoradi, Turunen, & Bondas, 2013 ). It may be difficult to find a single paper that can guide researchers and students in doing thematic analysis in phenomenology.

From our research experiences, it may be complex to read and understand phenomenological approaches. Similarly, the process of analysis can be challenging to comprehend. This makes methodological issues related to the clarity of ontological and epistemological underpinnings and discussions of validity and rigour complex. Norlyk and Harder ( 2010 ) points to difficulties finding a guide for phenomenological research. There is a need for understandable guidelines to take thematic analysis forward. Useful approaches are required to provide researchers and students guidance in the process of thematic analysis. With this paper, we hope to clarify some important methodological stances related to the thematic analysis of meaning from lived experiences that are grounded in descriptive phenomenology and useful to teachers and researchers in nursing and midwifery.

1.1. Background

Phenomenology has been widely used to understand human phenomena in nursing and midwifery practices (Matua, 2015 ). Today, there are several phenomenological approaches available. When using phenomenology, the researcher needs an awareness of basic assumptions to make important methodological decisions. Thus, it is important to understand the underpinnings of the approach used (Dowling & Cooney, 2012 ). Phenomenological underpinnings may, however, be difficult to understand and apply in the research process.

Thematizing meaning has been emphasized as one of a few shared aspects across different qualitative approaches (Holloway & Todres, 2003 ), suggesting that some qualitative research strategies are more generic than others. Although different approaches sometimes overlap, they have different ontological and epistemological foundations. A range of approaches are used to thematize meaning, but some of them would benefit from clarifying ontological and epistemological assumptions. In hermeneutic phenomenological traditions, thematizing meaning can be understood as related to the interpretation of data, illuminating the underlying or unspoken meanings embodied or hidden in lived experiences (Ho et al., 2017 ; van Manen, 2016 ). Another commonly used approach to thematic analysis is the method presented in the psychology literature by Braun and Clarke ( 2006 ). The method is frequently used to find repeated patterns of meaning in the data. However, there is a lack of thematic analysis approaches based on the traditions of descriptive phenomenology.

Researchers must make methodological considerations. In phenomenology, an awareness of the philosophical underpinning of the approach is needed when it is used in depth (Dowling & Cooney, 2012 ; Holloway & Todres, 2003 ). This places demands on methods to be comprehensible and flexible yet consistent and coherent. Questions remain regarding how thematic analysis can be further clarified and used based on descriptive phenomenology.

In this discursive paper, we provide guidance for thematic analysis based on descriptive phenomenology, which, to our knowledge, has not been made explicit in this way previously. This can be used as a guiding framework to analyse lived experiences in nursing and midwifery research. The aim of this paper was to discuss how to understand and undertake thematic analysis based on descriptive phenomenology. Methodological principles to guide the process of analysis are offered grounded on phenomenological philosophy. This is further discussed in relation to how scientific rigour and validity can be achieved.

2. ONTOLOGICAL AND EPISTEMOLOGICAL FOUNDATIONS OF DESCRIPTIVE PHENOMENOLOGY

Phenomenology consists of a complex philosophical tradition in human science, containing different concepts interpreted in various ways. One main theme among phenomenological methods is the diversity between descriptive versus interpretive phenomenology (Norlyk & Harder, 2010 ). Both traditions are commonly used in nursing and midwifery research. Several phenomenological methods have been recognized in the descriptive or interpretative approaches (Dowling, 2007 ; Dowling & Cooney, 2012 ; Norlyk & Harder, 2010 ). The descriptive tradition of phenomenology originated from the writings of Husserl was further developed by Merleau‐Ponty, while the interpretive approach was developed mainly from Heidegger and Gadamer.

The thematic analysis in this paper uses a descriptive approach with focus on lived experience, which refers to our experiences of the world. The philosophy of phenomenology is the study of a phenomenon, for example something as it is experienced (or lived) by a human being that means how things appear in our experiences. Consequently, there is a strong emphasis on lived experiences in phenomenological research (Dowling & Cooney, 2012 ; Norlyk & Harder, 2010 ). In this paper, lived experience is understood from a lifeworld approach originating from the writing of Husserl (Dahlberg, Dahlberg, & Nyström, 2008 ). The lifeworld is crucial and becomes the starting point for understanding lived experiences. Hence, the lifeworld forms the ontological and epistemological foundation for our understanding of lived experiences. In the lifeworld, our experiences must be regarded in the light of the body and the lifeworld of a person (i.e., our subjectivity). Consequently, humans cannot be reduced to a biological or psychological being (Merleau‐Ponty, 2002 /1945). When understanding the meaning of lived experiences, we need to be aware of the lifeworld, our bodily being in the world and how we interact with others.

The understanding of lived experiences is closely linked to the idea of the intentionality of consciousness, or how meaning is experienced. Intentionality encompasses the idea that our consciousness is always directed towards something, which means that when we experience something, the “thing” is experienced as “something” that has meaning for us. For example, a birthing woman's experience of pain or caregiving as it is experienced by a nurse. In a descriptive phenomenological approach, based on the writing of Husserl (Dahlberg et al., 2008 ) such meanings can be described. From this point of view, there are no needs for interpretations of these meanings, although this may be argued differently in interpretive phenomenology. Intentionality is also linked to our natural attitude. In our ordinary life, we take ourselves and our life for granted, which is our natural attitude and how we approach our experiences. We usually take for granted that the world around us is as we perceive it and that others perceive it as we do. We also take for granted that the world exists independently of us. Within our natural attitude, we normally do not constantly analyse our experiences. In phenomenology, an awareness of the natural attitude is important.

3. METHODOLOGICAL PRINCIPLES

In the ontological and epistemological foundations of descriptive phenomenology, some methodological principles can be recognized and how these are managed throughout the research process. Phenomenological studies have been criticized for lacking in clarity on philosophical underpinnings (Dowling & Cooney, 2012 ; Norlyk & Harder, 2010 ). Thus, philosophical stances must be understood and clarified for the reader of a study. Our suggestion is to let the entire research process, from data gathering to data analysis and reporting the findings, be guided by the methodological principles of emphasizing openness , questioning pre‐understanding and adopting a reflective attitude . We will acknowledge that the principles presented here may not be totally distinct from, or do follow, a particular phenomenological research approach. However, the outlined approach has some commonalities with the approaches of, for example, Dahlberg et al. ( 2008 ) and van Manen ( 2016 ).

When researching lived experiences, openness to the lifeworld and the phenomenon focused on must be emphasized (i.e., having curiosity and maintaining an open mind when searching for meaning). The researcher must adopt an open stance with sensitivity to the meaning of the lived experiences currently in focus. Openness involves being observant, attentive and sensitive to the expression of experiences (Dahlberg et al., 2008 ). It also includes questioning the understanding of data (Dahlberg & Dahlberg, 2003 ). Thus, researchers must strive to maintain an attitude that includes the assumption that hitherto the researcher does not know the participants experience and the researcher wants to understand the studied phenomenon in a new light to make invisible aspects of the experience become visible.

When striving for openness, researchers need to question their pre‐understanding , which means identifying and becoming aware of preconceptions that might influence the analysis. Throughout the research process and particularly the analysis, researchers must deal with the natural attitude and previous assumptions, when analysing and understanding the data. Questioning involves attempting to set aside one's experiences and assumptions as much as possible and means maintaining a critical stance and reflecting on the understanding of data and the phenomenon. This is similar to bracketing, a commonly used term in descriptive phenomenology based on Husserl, but it has been criticized (Dowling & Cooney, 2012 ). Some would argue that bracketing means to put aside such assumptions, which may not be possible. Instead, Gadamer ( 2004 ) deals with this in a different way, arguing that such assumptions are part of our understanding. Instead of using bracketing, our intention is to build on questioning as a representative way to describe what something means. Accordingly, researchers need to recognize personal beliefs, theories or other assumptions that can restrict the researcher's openness. Otherwise, the researcher risks describing his or her own pre‐understanding instead of the participants' experiences. Our pre‐understanding, described as “prejudice” in interpretive phenomenology by Gadamer ( 2004 ), is what we already know or think we know about a phenomena. As humans, we always have such a pre‐understanding or prejudice and Gadamer ( 2004 ) posits this is the tradition of our lived context and emphasizes that our tradition has a powerful influence on us. This means that it might be more difficult to see something new in the data than describe something already known by the researcher. Therefore, an open and sensitive stance is needed towards oneself, one's pre‐understanding and the understanding of data. However, one must be reflective and critical towards the data, as well as how to understand meanings from the data. Questioning can help researchers become aware of their pre‐understanding and set aside previous assumptions about the phenomenon (Dahlberg et al., 2008 ).

Questioning one's pre‐understanding is closely linked to having a reflective attitude . With a reflective attitude, the researcher needs to shift from the ordinary natural understanding of everyday life to a more self‐reflective and open stance towards the data (Dahlberg et al., 2008 ). An inquiring approach throughout the research process helps researchers become more aware of one's assumptions and reflect regarding the context of the actual research. For instance, researchers may need to reflect on why some meanings occur, how meanings are described and if meanings are grounded in the data. In striving for an awareness of the natural attitude, a reflective attitude becomes imperative. By having such an awareness, some of the pitfalls related to our natural attitude can be handled in favour of an open and reflective mind.

To summarize, methodological principles have been described in terms of emphasizing openness, questioning pre‐understanding and adopting a reflective attitude, which are three related concepts. To emphasis openness, one needs to reflect on preconceptions and judgements concerning the world and our experiences with a reflective approach to become aware of the natural attitude and process of understanding. Engaging in critical reflection throughout the research process may facilitate an awareness of how the researcher influences the research process. These methodological principles, related to ontological and epistemological foundations of phenomenology, are suggested to guide the research process, particularly the analysis.

4. THEMATIC ANALYSIS OF LIVED EXPERIENCES

The thematic analysis approach described in this paper is inductive. A prerequisite for the analysis is that it includes data on lived experiences, such as interviews or narratives. Themes derived from the analysis are data driven (i.e., grounded in data and the experience of the participants). The analysis begins with a search for meaning and goes on with different meanings being identified and related to each other. The analysis is aimed to try to understand the complexity of meanings in the data rather than measure their frequency. It involves researcher engaging in the data and the analysis. The analysis contains a search for patterns of meanings being further explored and determining how such patterns can be organized into themes. Moreover, the analysis must be guided by openness. Thus, the analysis involves a reflective process designed to illuminate meaning. Although the process of analysis is similar to descriptive phenomenological approaches focusing on the understanding and description of meaning‐oriented themes (Dahlberg et al., 2008 ; van Manen, 2016 ), there are important differences. While the thematic analysis in this paper focuses on how to organize patterns of meaning into themes, some would argue that an essential, general structure of meaning, rather than fragmented themes, is preferred (van Wijngaarden, Meide, & Dahlberg, 2017 ) and that such an essential meaning structure is a strength. We argue that meaning‐oriented themes can contribute to robust qualitative research findings. Still, it is important that the findings move between concrete expressions and descriptive text on meanings of lived experiences.

4.1. The process of analysis

The goal of the thematic analysis is to achieve an understanding of patterns of meanings from data on lived experiences (i.e., informants' descriptions of experiences related to the research question in, e.g., interviews or narratives). The analysis begins with data that needs to be textual and aims to organize meanings found in the data into patterns and, finally, themes. While conducting the analysis, the researcher strives to understand meanings embedded in experiences and describe these meanings textually. Through the analysis, details and aspects of meaning are explored, requiring reading and a reflective writing. Parts of the text need to be understood in terms of the whole and the whole in terms of its parts. However, the researcher also needs to move between being close to and distant from the data. Overall, the process of analysis can be complex and the researcher needs to be flexible. This process is summarized in Figure ​ Figure1 1 and detailed in the description below.

Summary of thematic analysis

To begin the analysis, the researcher needs to achieve familiarity with the data through open‐minded reading. The text must be read several times in its entirety. This is an open‐ended reading that puts the principle of openness into practice with the intention of opening one's mind to the text and its meanings. When reading, the researcher starts to explore experiences expressed in the data, such as determining how these are narrated and how meanings can be understood. The goal is to illuminate novel information rather than confirm what is already known while keeping the study aim in mind.

Thereafter, the parts of the data are further illuminated and the search for meanings and themes deepens. By moving back and forth between the whole and its parts, a sensitive dialogue with the text may be facilitated. While reading, meanings corresponding to the study's aim are marked. Notes and short descriptive words can be used to give meanings a preliminary name. As the analysis progresses, meanings related to each other are compared to identify differences and similarities. Meanings need to be related to each other to get a sense of patterns. Patterns of meanings are further examined. It is important to not make meanings definite too rapidly, slow down the understanding of data and its meanings. This demands the researcher's openness to let meanings emerge.

Lastly, the researcher needs to organize themes into a meaningful wholeness. Methodological principles must remind the researcher to maintain a reflective mind, while meanings are further developed into themes. Meanings are organized into patterns and, finally, themes. While deriving meaning from text, it is helpful to compare meanings and themes derived from the original data. Nothing is taken for granted, and the researcher must be careful and thoughtful during this part of the process. It can be valuable to discuss and reflect on tentative themes emerging from the data. Findings need to be meaningful, and the naming and wording of themes becomes important. The writing up of the themes is aimed to outline meanings inherent in the described experiences. At this point, findings are written and rewritten. Faithful descriptions of meanings usually need more than a single word, and the writing is important.

To conclude, the process of thematic analysis, based in a descriptive phenomenological approach, goes from the original data to the identification of meanings, organizing these into patterns and writing the results of themes related to the study aim and the actual context. When the findings are reported, these are described conversely (i.e., starting with the themes and the descriptive text, illustrated with quotes). Thus, meanings found from participants experiences are described in a meaningful text organized in themes.

4.2. Validity and Rigour

Hereby follows our discussion on scientific quality in terms of validity and rigour in the thematic analysis process. There is no consensus on which concepts should be used regarding validity in qualitative and phenomenological research. The term validity is typically used in relation to quantitative methods; however, qualitative researchers claim that the term is suitable in all paradigms as a generic term implying whether the research conclusions are sound, just and well‐founded (Morse, 2015 ; Whittemore, Chase, & Mandle, 2001 ). Rolfe ( 2006 ) states that scientific rigour can be judged based on how the research is presented for the reader and appraising research lies with both the reader and the writer of the research. Thus, clarity regarding methodological principles used becomes necessary. Porter ( 2007 ) argues that a more realistic approach is needed and that scientific rigour needs to be taken seriously in qualitative research (Porter, 2007 ). It has been stressed that strategies are needed to ensure rigour and validity; such strategies must be built into the research process and not solely evaluated afterwards (Cypress, 2017 ). Therefore, we further discuss scientific rigour and phenomenological validity in relation to reflexivity , credibility and transferability .

Reflexivity is strictly connected to previously described methodological principles of a reflective attitude and questioning one's pre‐understanding. Reflexivity must be maintained during the entire process, and the researcher needs to sustain a reflective attitude. Particularly, reflexivity must involve questioning the understanding of data and themes derived. Qualitative researchers are closely engaged in this process and must reflect on what the data actually state that may be different from the researcher's understanding. This means the researcher should question the findings instead of taking them for granted. Malterud ( 2001 ) claims that multiple researchers might strengthen the study since they can give supplementary views and question each other's statements, while an independent researcher must find other strategies. Another way to maintain reflexivity is comparing the original data with the descriptive text of themes derived. Moreover, findings need to be illustrated with original data to demonstrate how the derived descriptions are grounded in the data rather than in the researcher's understanding. Furthermore, information is needed on the setting so the reader can understand the context of the findings.

Credibility refers to the meaningfulness of the findings and whether these are well presented (Kitto, Chesters, & Grbich, 2008 ). Credibility and reflexivity are not totally distinct but are correlated with each other. Credibility stresses that nothing can be taken for granted and is associated with the methodological principles described above. The researcher needs to emphasize how the analysis and findings are presented for the reader. The analysis needs to be transparent, which means that the researcher should present it as thoroughly as possible to strive for credibility. The reader needs information concerning the methodology used and methodological decisions and considerations made. This includes, for instance, how the thematic analysis was performed, descriptions of how meanings were derived from the data and how themes were identified. Descriptions need to be clear and consistent. However, it must be possible to agree with and understand the logic of the findings and themes. Credibility lies in both the methodology and in the presentation of findings. Thus, in striving for credibility, the procedures and methods need to be presented as thoroughly and transparently as possible. Themes described must be illustrated with quotes to ensure the content and described meanings are consistent.

Transferability refers to the usefulness and relevance of the findings. However, the method used does not guarantee transferability in itself. Transferability is not explicitly related to any of the methodological principles, but it may be a result of them. Transferability is a measure of whether the findings are sound and if the study adds new knowledge to what is already known. The clarity of findings is also important. Thus, findings must be understandable and transferable to other research (i.e., findings need to be recognizable and relevant to a specific or broader context other than the original study). Specifically, the relevance, usefulness and meaningfulness of research findings to other contexts are important components of the study's transferability.

To conclude, reflexivity, credibility and transferability are concepts important to acknowledge and consider throughout the research process to engender validity and rigour. We maintain that meaning‐oriented themes can contribute to robust findings, if reported in a text describing patterns of meanings illustrated with examples of expressions from lived experiences. Questions researchers need to ask themselves in relation to validity when conducting a thematic analysis are presented in Figure ​ Figure2. 2 . Since the method in itself is no guarantee of validity and rigour, discussions related to these areas are needed.

Overview of questions useful to the uphold reflexivity, credibility and transferability of the research process in the thematic analysis of meanings

5. IMPLICATIONS FOR NURSING AND MIDWIFERY

In this paper, a method for thematic analysis based on phenomenology has been outlined. Doing phenomenological research is challenging. Therefore, we hope this paper contributes to the understanding of phenomenological underpinnings and methodological principles of thematic analysis based on descriptive phenomenology. This approach can be useful for teachers and researchers in nursing and midwifery. The thematic analysis presented can offer guidance on how to understand meaning and analyse lived experiences. Methodological stances of descriptive phenomenology are clarified, linking the process of analysis with theoretical underpinnings. Methodological principles are explained to give guidance to the analysis and help understand validity and rigour. Thus, this paper has the potential to provide researchers and students who have an interest in research on lived experiences with a comprehensive and useful method to thematic analysis in phenomenology. Nurses and midwives conducting qualitative research on lived experiences need robust methods to ensure high quality in health care to benefit patients, childbearing women and their families.

6. CONCLUSION

We provide researchers in nursing and midwifery with some clarity regarding thematic analysis grounded in the tradition of descriptive phenomenology. We argue that researchers need to comprehend phenomenological underpinnings and be guided by these in the research process. In thematic analysis, descriptive phenomenology is a useful framework when analysing lived experiences with clarified applicable ontological and epistemological underpinnings. Emphasizing openness, questioning pre‐understanding and adopting a reflective attitude were identified as important methodological principles that can guide researchers throughout the analysis and help uphold scientific rigour and validity. For novice researchers, the present paper may serve as an introduction to phenomenological approaches.

CONFLICT OF INTEREST

No conflict of interest has been declared by the authors.

AUTHOR CONTRIBUTIONS

AS, EL, CN, LP: Made substantial contributions to conception and design, or acquisition of data, or analysis and interpretation of data; involved in drafting the manuscript or revising it critically for important intellectual content; given final approval of the version to be published and each author should have participated sufficiently in the work to take public responsibility for appropriate portions of the content; and agreed to be accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved.

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What Is Thematic Analysis, And How To Do It?

How To Define Thematic Analysis?

When should you use thematic analysis in a qualitative research, approaches to thematic analysis, how to write a thematic analysis- thematic analysis steps, evaluation of the method of thematic analysis, benefits of thematic analysis, disadvantages of thematic analysis, thematic analysis example, why select us for instant assignment help.

Students often face problems in trying to define thematic analysis. The definition of Thematic analysis can be framed as a data analysis technique in qualitative research, which involves reading through a data set to identify the main themes and meaning from the data. The data set being analysed can be varied. It often involves different essays, articles, historical papers, books, plays, other forms of text, transcripts of interviews, movies, and so on. Thematic analysis is a widely used pattern of analysis in psychology and is used sometimes in fields of sociology, literature and a few other fields.

Performing a thematic analysis in qualitative research is indeed tough and exhausting. It requires in-depth research, time, patience, effort, and understanding of the methods and the concepts. This blog provides you with a guide on how to perform thematic analysis step by step.

The use of thematic analysis happens in qualitative research wherein your research aims to analyse a text or a written material or learn about the views or opinions of people. Data sets like interview transcripts, social media profiles, open-ended questions’ responses obtained in a survey, newspaper articles, films, etc., are often analysed by researchers by employing the method of thematic data analysis.

Examples of research questions on which the thematic content analysis can be performed are given below:

• How has the representation and portrayal of mental health issues evolved in the movies in the 21st century as compared to the 20th century?
• How are the paramedics perceived by the patients?
• How are reports of racial discrimination presented by the media?
• Opinions of the common people regarding climate change
• Instances of gender stereotyping in media

There are different approaches to thematic analysis. One major distinction between the two approaches is based on the presence of a pre-existing coding frame:

• Deductive Thematic Analysis:  Students often wonder what is the meaning of deductive thematic analysis. It is the process of having a pre-existing coding frame or a list of themes, and the data is analysed based on this frame. The themes that you expected to find in the text are identified and coded. These themes are included in the framework based on existing theoretical knowledge and literature review.
• Inductive Thematic Analysis:  Many researchers have confusion about what is inductive thematic analysis. Inductive thematic analysis refers to the process of allowing the data to determine your themes. The themes are generated by the process of analysing your data, and no existence of a pre-existing framework is observed here. The inductive thematic analysis is data-driven.

Another distinction can be made based on the data which is analysed as follows:

• Semantic analysis: A semantic approach to thematic analysis involves analyzing the explicit content of the text or data.
• Latent analysis: A latent thematic analysis involves analyzing the subtexts and assumptions made in the content.

Students often face confusion and complications when it comes to writing a thematic content analysis. A few steps for acing your thematic analysis game are described below as a guide to help you. The thematic analysis steps are:

• Familiarize yourself with the data

The first step in thematic data analysis is to go over the content once or twice and familiarize yourself with the data. You should be familiar with the contents and components of your data and not be surprised by any upcoming element when you are analysing it. It helps you get an overview and idea of how your process will work and provides you with a framework for development.

The next step is to go through the data and code it. Coding involves highlighting and noting the sections of the content that reflect a particular theme. It is necessary to read the text over and over again to come up with codes.

For example, in analysing interviews of people regarding climate change, phrases and sentences can be highlighted which reflect codes like an acknowledgement of the climate change, distrust of experts, personal beliefs, factors affecting change, and so on.

• Generating themes

The next step in the process of thematic content analysis involves looking at the codes that have been created, categorizing them, and coming up with themes. Themes are much broader than codes.

For example, in the analysis of interviews of people about climate change, different codes like uncertainty, leaving it to the experts, alternative explanations can be clubbed into the themes for uncertainty; worry about the climate change, blaming it on the increase of pollution, going green activities, can be clubbed into the themes of acknowledging climate change and working towards a sustainable future.

• Reviewing themes

The next step in the process of thematic content analysis involves reviewing the themes, codes and data analysed. This is done to check whether the themes generated are accurate or if any other changes are required.

• Defining themes

After a list of themes has been identified, the next step involves formally defining and explaining the themes and how they help us in understanding our research aim. It involves explaining the codes that are included in the themes and the parts of the content which lead us to the codes and the theme. This involves discussing and explaining the results of your analysis to the readers.

The final step is to write the whole dissertation and the thematic data analysis conducted. The final dissertation contains an introduction, literature review, methodology section, results, discussion, and conclusion. Feedback should be received on the first draft, and it should be edited over and over again till the dissertation appears satisfactory and well-written.

Like the two sides of a coin, there are two sides to the process of thematic analysis as well.

Thematic analysis can be very useful in analysing and understanding any qualitative content. The benefits of thematic analysis are:

• Flexible approach for qualitative analysis
• Enables generating new insights and concepts from data
• Easy to use for novice researchers
• Allows for easy capture of unknown data in the content
• Can be used to generate concepts that can be researched more by quantitative methods

There is a negative side to performing content analysis as well. The points for disadvantages are:

• Subject to bias from the researcher
• Intimidating to intercept what data is important and what is unimportant
• Possibility of too many interpretations by different researchers

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• Locum doctor working and quality and safety: a qualitative study in English primary and secondary care
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• http://orcid.org/0000-0002-8129-8376 Jane Ferguson 1 ,
• http://orcid.org/0000-0001-9325-3362 Gemma Stringer 2 ,
• http://orcid.org/0000-0002-0696-480X Kieran Walshe 2 ,
• http://orcid.org/0000-0002-2972-7911 Thomas Allen 3 , 4 ,
• http://orcid.org/0000-0003-1621-8648 Christos Grigoroglou 3 ,
• http://orcid.org/0000-0002-2958-915X Darren M Ashcroft 5 ,
• http://orcid.org/0000-0001-6450-5815 Evangelos Kontopantelis 6 , 7
• 1 Health Services Management Centre, School of Social Policy , University of Birmingham , Birmingham , UK
• 2 Alliance Manchester Business School , University of Manchester , Manchester , UK
• 3 Manchester Centre for Health Economics, Division of Population Health, Health Services Research and Primary Care , University of Manchester , Manchester , UK
• 4 Danish Centre for Health Economics , University of Southern Denmark , Odense , Denmark
• 5 NIHR Greater Manchester Patient Safety Research Collaboration (PSRC), Division of Pharmacy and Optometry, Faculty of Biology Medicine and Health , University of Manchester , Manchester , UK
• 6 Division of Informatics, Imaging and Data Sciences , University of Manchester , Manchester , UK
• 7 NIHR School for Primary Care Research, Centre for Primary Care, Division of Population Health, Health Services Research and Primary Care , University of Manchester , Manchester , UK
• Correspondence to Dr Jane Ferguson, Health Services Management Centre, University of Birmingham, Birmingham, UK; j.ferguson.1{at}bham.ac.uk

Background The use of temporary doctors, known as locums, has been common practice for managing staffing shortages and maintaining service delivery internationally. However, there has been little empirical research on the implications of locum working for quality and safety. This study aimed to investigate the implications of locum working for quality and safety.

Methods Qualitative semi-structured interviews and focus groups were conducted with 130 participants, including locums, patients, permanently employed doctors, nurses and other healthcare professionals with governance and recruitment responsibilities for locums across primary and secondary healthcare organisations in the English NHS. Data were collected between March 2021 and April 2022. Data were analysed using reflexive thematic analysis and abductive analysis.

Results Participants described the implications of locum working for quality and safety across five themes: (1) ‘familiarity’ with an organisation and its patients and staff was essential to delivering safe care; (2) ‘balance and stability’ of services reliant on locums were seen as at risk of destabilisation and lacking leadership for quality improvement; (3) ‘discrimination and exclusion’ experienced by locums had negative implications for morale, retention and patient outcomes; (4) ‘defensive practice’ by locums as a result of perceptions of increased vulnerability and decreased support; (5) clinical governance arrangements, which often did not adequately cover locum doctors.

Conclusion Locum working and how locums were integrated into organisations posed some significant challenges and opportunities for patient safety and quality of care. Organisations should take stock of how they work with the locum workforce to improve not only quality and safety but also locum experience and retention.

• Health services research
• Patient safety
• Qualitative research
• Quality improvement

Data availability statement

No data are available.

This is an open access article distributed in accordance with the Creative Commons Attribution 4.0 Unported (CC BY 4.0) license, which permits others to copy, redistribute, remix, transform and build upon this work for any purpose, provided the original work is properly cited, a link to the licence is given, and indication of whether changes were made. See:  https://creativecommons.org/licenses/by/4.0/ .

https://doi.org/10.1136/bmjqs-2023-016699

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WHAT IS ALREADY KNOWN ON THIS TOPIC

Despite longstanding policy concerns about the implications of locum working for quality and safety, there has been little empirical research. Understanding how organisations engage, support and work with locums and how locum doctors integrate and interact with the complex and changing systems in which they work is essential if quality and safety are to be improved.

WHAT THIS STUDY ADDS

This qualitative study examines the perspectives of locums, patients and people who work with locums to identify the implications of temporary medical working for quality and safety.

HOW THIS STUDY MIGHT AFFECT RESEARCH, PRACTICE OR POLICY

Organisations should examine how they engage, support and work with locums. Organisations and locums need to reflect on whether their practices support a collective approach to patient safety and quality of care.

Introduction

Temporary doctors, often known as locums, are a vital resource that enable healthcare organisations to deliver care by flexing capacity and covering staffing gaps. In the United Kingdom, all doctors, other than those in their first year of training after qualifying, can work as a locum. Locum work can vary from very short-term (a single shift) to longer-term assignments (weeks, months or even sometimes years). Locums find work through various platforms, including locum agencies, online job platforms, professional networks or word of mouth. Locum agencies typically have some governance responsibilities (such as compliance with regulations and licensing requirements), but the extent of these responsibilities varies and the NHS in England has no oversight over how recruitment agencies operate. Despite concerns among policymakers, healthcare providers, professional associations and professional regulators about the implications of locum working for quality and safety and cost, 1–3 there is limited robust empirical research to evidence or support those concerns.

The workforce retention crisis is a significant challenge in healthcare internationally 4–6 and persistent understaffing poses a serious risk to patient safety. 7 8 In the UK, high doctor turnover has been linked to poorer service and health outcomes 9 and has led NHS trusts and general practices (GPs) to be ‘overly reliant’ 3 on temporary staff to fill rota gaps. 10 11 Expenditure on temporary staff in the NHS in England increased from £3.45 billion to £5.2 billion between 2021 and 2022. 3 12 The NHS Long Term Workforce Plan aims to reduce reliance on temporary staff and make substantive employment the most cost-effective and attractive option. 3 However, with the vacancy rate in the NHS projected to increase, 13 locums are likely to continue to be essential to maintaining service provision, especially in shortage specialities such as psychiatry. 14

An obvious implication of locum working is a reduced likelihood of organisational and team integration, 15 familiarity and a shared understanding of ‘the way things are done around here’. 16 Locums are likely to be less familiar with teams and other contextual factors relevant to providing safe and effective care 17 and more likely to be situated on the periphery of organisational structures, teams and governance systems 1 18 Teamwork represents a powerful process to improve patient care, 19 20 and trust, shared understanding, communication and collaboration have been associated with better patient outcomes. 21 22 The ability of healthcare teams to develop and maintain team situational awareness, or a shared perception, comprehension and subsequent projection of what is going on in complex and changing clinical environments, has been described as crucial for patient safety. 23 24 Through participation and working together, 25 teams gain an understanding of the roles, skills and competencies of others to demonstrate ‘collective competence’, 26 27 which is critical for healthcare delivery, 28 29 and existing research on locums suggests a need for better integration into teams to improve quality and safety. 30 31

Context matters for patient safety and quality improvement, 32 33 yet the limited evidence 17 relating to locums practice is largely ‘acontextual’ and tends to ignore the role of the organisation in the integration of temporary staff, focusing instead on the potential risks locums present as individual clinicians, 17 30 which is perhaps unsurprising given the liminal space locums occupy. In the UK, responsibility for the quality and safety of healthcare services is shared primarily between organisations and the individual professionals working within them. 34 Organisations are responsible for creating systems and environments that promote and protect clinical governance and enable all doctors to meet their professional obligations, while doctors are expected to participate in the systems and processes put in place by regulators and organisations to protect and improve patient care. 35 However, NHS trusts and primary care organisations procure the services of locum doctors without assuming the responsibilities normally associated with an employer–employee relationship 30 and locums often struggle to participate in teams and governance systems that were designed for doctors working in conventional employment relationships. 18 36

There is longstanding debate about the role of individual accountability in patient safety and how responsibility is distributed between organisations and individuals. 37 A systems approach reasons that adverse events are likely to occur as a result of system failures rather than individual failures, 38 and patients are protected from mistakes by well designed systems and environments that promote safety cultures. 39 But locums are often positioned at the periphery of these systems, 30 and doctors who are new to and also peripheral to organisations, and organisations who are inexperienced with and unsupportive of locums are unlikely to be able to perform optimally. 40

The aim of this research was to provide evidence on how locum working arrangements impact quality and safety and the implications of locum working for patients, locums and health service organisations in primary and secondary care in the English NHS. Locum doctors are an essential and growing part of the healthcare workforce 1 who have been largely ignored in healthcare workforce research. This research addresses a gap in the empirical evidence base on how locum doctor working arrangements affect quality and safety, and provides, for the first time, an in-depth exploration that includes perspectives from patients, locums and the people they work with.

Study design and setting

A qualitative semi-structured interview and focus group study was conducted with locums, people working with locums, and patients with experience of being treated by locums. Participants were purposively sampled through 11 organisations, including NHS trusts, primary care practices, statutory NHS bodies and locum agencies. Locum doctor participants were recruited through these organisations, locum recruitment agencies and networks. We used purposive, snowball and convenience sampling, drawing on intelligence from stakeholders, including our project advisory group, to identify and recruit organisations and participants. Patient participants were recruited through patient and contributor forums. The forum involved active partnership between patients and researchers in the research process to develop research which is relevant and useful to patient and public needs. Participant demographics were monitored to ensure representation across a broad range of roles in primary and secondary care and to increase diversity in terms of gender and ethnicity (see table 1 ).

• View inline

Characteristics of study participants

Data collection

Three semi-structured interview and focus group guides were developed for use with locums, people working with locums and patients with experience of being treated by locums (as shown in online supplemental files 1-3 ). Our previous review of the literature relating to quality and safety and locum work 17 informed the schedules as well as the initial coding and thematic development. Schedules were also refined and informed by our patient and public involvement (PPI) forum and our project advisory group. Each schedule was intended to explore locum doctor working arrangements with a particular focus on understanding how locum doctor working may affect the safety and quality of care and what strategies or systems organisations and individuals used to assure or improve quality and safety. The topic guides for locums and people working with locums also covered governance and support, the impact of the COVID pandemic and policies and initiatives used to support locums.

Supplemental material

Interviews and focus groups were transcribed verbatim by a professional transcription company and organised into codes and themes using the software package NVivo. 41 Reflexive thematic analysis (RTA) 42 was used and involved familiarisation with the data by reading and re-reading the transcripts and field notes; coding the dataset and collating all relevant data extracts; generating initial themes by examining the codes and collated data to identify significant broader patterns of meaning across the dataset; reviewing themes by questioning whether themes answered the research question and told a convincing story of the data and combining, splitting and discarding themes as necessary; defining and naming themes by developing a detailed analysis of each theme; and finally the analytical write up which positioned the analysis in relation to existing literature. 43 RTA acknowledges the active role of researchers in knowledge production and the researcher’s subjectivity as the analytic resource. 42 RTA recognises interpretive variability between researchers based on differences in their knowledge and skills, theoretical assumptions and differences in how they responded to the dataset is acknowledged and expected. 42 The research team worked reflexively discussing their personal biases and their potential impact on the research at regular meetings throughout the data collection and analysis period. Our PPI forum were also involved in data collection and analysis, and offered a form of triangulation to enhance rigour, challenge and alternative interpretations of the findings. 44 Analysis adopted a constructionist epistemology, in that while we acknowledged the importance of recurrence in generating themes, meaning and meaningfulness were the central criteria in the coding process. 42

After themes were developed, an abductive approach was taken to position findings against a background of existing theory and knowledge. 17 30 This provided a way of constructing empirically based theorisations without confining theory to predefined concepts. 45 This approach integrated inductive data-driven coding with deductive theory-driven interpretation; aiming to find a middle ground between inductive and deductive methods and the most logical solution and useful explanation for phenomena. 45

We conducted 130 interviews with 88 participants who worked in healthcare and 42 patients took part in focus groups and one-to-one interviews. Participants included locums, permanently employed doctors; nurses and other health professionals; medical directors/clinical leaders; responsible officers (ROs are accountable for local clinical governance processes and focus on the performance of doctors) and appraisers; leads for medical staffing and clinical governance and practice managers (see table 2 ). Three experienced qualitative researchers (JF, GS and KW) and two members of the PPI forum (MM and MS) carried out five focus groups with 30 patients, and JF and GS carried out 12 one-to-one interviews. Data were collected between March 2021 and April 2022 during the COVID pandemic using video conferencing software (n=126) or over the phone (n=4) at a time convenient to participants. Interviews and focus groups ranged in length from 23 to 171 min, with the average interview being 59 min.

Healthcare organisations and participant roles

Thematic framework

Our findings are presented under five broad and interrelated themes that examine how locum work relates to and impacts quality and safety: ‘familiarity’ with an organisation and its patients and staff; ‘balance and stability’ in services with lots of locums; ‘discrimination and exclusion’ towards locums and their effects; ‘defensive practice’ by locums; and the positioning of locums outside clinical governance arrangements.

Familiarity: knowing who, where and how

Locums described often working in unfamiliar environments, sometimes with minimal induction and varying levels of support. Unfamiliarity, lack of access to or other restrictions on computer systems, policies, procedures and buildings meant that locums were not always able to do their job safely, productively or effectively.

That’s probably the biggest sort of safety aspect that sticks in my mind, is that it is unbelievably frustrating to have to learn a whole new set of patients from day to day … when I was signed up to four different hospitals, plus the locum agencies, I very quickly realised that not only is it the fact that you don’t know the patients from day to day, if you’re chopping and changing site the whole time, then store cupboards are laid out differently, ways of contacting relevant staff members are different, you’ve got to recognise what code to put in to bleep someone that’s different at every single site. (Interview 23, locum, secondary care)

Locum working sometimes created extra work for permanent staff who were responsible for inducting, training and supervising locums. The amount of additional workload was dependent on contextual factors, such as the experience of the locum, organisational support and length of placement, access to systems and what terms and conditions locums or organisations had negotiated. Locum reliance on permanent staff meant that care could be delayed, partially completed or not completed at all, which sometimes caused resentment.

Some of the things that we don’t … like, for example, procedures of limited clinical value that we don’t refer in for, they won’t know about those in our areas … So they’ll do referrals that we then will get pulled on. They’ll maybe prescribe medications that are not first line medications within our own formulary. So we see quite a bit of that, you know, there’s quite a lot of tidying up to be done afterwards or work. They generate that. So whilst we meet the patient numbers, they create a lot of work for the rest of the team. (Interview 3, practice manager, primary care)

Locums mitigated risks related to working in unfamiliar environments by avoiding organisations considered chaotic or unsafe, working below their grade to avoid having responsibility in unfamiliar organisations where they may not be supported or included in the team or working in a limited number of organisations to increase familiarity.

Most locums take jobs, locum work below their grade. So a person who’s at a registrar level would take a locum work as an SHO (senior house officer), because they don't know the trust that well. (Interview 55, locum, secondary care)

However, lack of familiarity and discontinuity could at times be beneficial for patients and organisations as fresh perspectives offered by locums led to different routes of treatment or management, and could alter organisational cultures or practices.

So that [locum] doctor, through that line of questioning and not having any sort of prior history … ordered the right tests and didn’t feel constrained in that practice about what tests that they could order. And someone subsequently … because when you get referred to hospital, the consultant said that that doctor was very much on the ball. And, of course, that’s a change to lifelong medication. And literally within a month of the medication kicking in, it transformed my life. (Focus group A, patient 1)

Balance and stability

The balance between locum and permanent staff had implications for quality and safety, organisational leadership, long-term planning and governance. Locums were often employed to deliver immediate services and consequently were less likely to be involved in team and organisational development. Locums recognised that having ‘an NHS run by locums’ was detrimental to quality and safety, and some avoided organisations that were locum dependent for this reason. Well functioning established teams were regarded as better able to incorporate a small number of locums without being significantly impacted.

Locum work, my view on it is they’re there to fill a gap. They shouldn’t be relied upon to deliver a service Monday to Friday, day in, day out, week in, week out. And unfortunately my trust see it as that, though, that’s my worry that they feel they’re not just plugging a gap, they’re almost as a workforce … (Interview 84, lead GP, primary and secondary care)

Departments that were disproportionately locum dependent were often perceived to lack clinical leadership and direction. An absence of consistent medical leadership meant that quality improvement was slower or less likely to happen, and trusting relationships between staff were harder to establish.

If you get a department that is disproportionately locum dependent, then it stagnates, it doesn't progress. Things like implementation of new NICE guidance, for example, that sort of thing tends not to happen or happen less well, less quickly. (Interview 30, responsible officer, secondary care)

Discrimination and exclusion

Most locums described negative behaviours and attitudes from staff and some patients, which impacted their involvement, inclusion and experiences in organisations. Negative attitudes and behaviours towards locums could affect turnover, locum well-being, team dynamics and potentially patient safety. Perceived disparities between pay, workload, competence and organisational and team commitment between locums and permanent staff could be sources of resentment and influenced how locums were treated and viewed. This compromised staff communication and reduced the sharing of important patient information.

I guess like any temporary post really, you struggle to invest in them, don't necessarily see them as being part of the team. Not very positive about them, particularly junior staff, particularly in the acute trusts. We'd have locums refusing to come back because of the treatment of the midwives. (Interview 86, clinical lead, secondary care)

Negative perceptions of competency and safety meant that locums were often stigmatised, marginalised and excluded. The identity of locum intersected and overlapped with other identities and was described as ‘layering up’ with ethnicity and gender to further exacerbate discrimination.

Oh, doctors coming over from Germany. There was one locum … that administered a dose of something and the patient died, and then there’s this whole layer of extra negativity attached to locum doctors in general because of what one doctor did, and that doctor happened to be someone from a different ethnicity … As a UK born and qualified doctor I can see that those overseas get it but I can also see that I have experienced that as well. So yeah, it can layer up with the whole locum thing. (Interview 59, locum GP, primary care)

A sense of othering and being seen as less was particularly evident during the COVID pandemic when resources were limited. Some locums described how they were not afforded the same protections as permanent members of staff and were sometimes expected to take on riskier work.

I’ve worked in another practice where, because they live on locums and they live on ad hoc locums, you’re a piece of dirt under the shoe. You don’t get gloves, you didn’t have aprons, you didn’t have a face visor, you didn’t have safety specs, you have to ask for a mask. Not only are you not treated as a service provider, you’re not treated as a colleague, someone with knowledge. (Interview 44, locum GP)

Defensive practice by locums

Locums recognised that they were likely to be scapegoated if things went wrong, and some locums described being more likely to practice defensively. Defensive practice has been defined as deviation from standard practice to avoid litigation, complaints or criticism. 46 Participants reported instances of defensive practice which involved providing services (eg, tests, referrals) or avoiding high-risk decisions, usually to reduce the risk of adverse outcomes such as patient complaints or potential termination of contract at short notice. Locums described practicing defensively because they were attempting to practice as safely as possible in complex unfamiliar environments where they were professionally isolated and perceived negatively. Permanent members of staff could perceive that locums practiced defensively because they lacked confidence in their abilities. The diversion of resources away from more clinically relevant activities placed additional burden on teams, who were already facing significant workload challenges.

Being risk averse and practising defensive medicine usually means more tests, more referrals, whereas holding risk tends to be disadvantageous for you as a locum because what’s the benefit to you of not doing that. You’re benefiting the system by rationing resource, the patient won’t thank you. (Interview 35, locum GP)

Locums described avoiding making decisions when risks to employment or medical licenses were perceived as high. Locums felt they were more vulnerable to criticisms of their clinical competence and disempowered to make decisions. Others felt that some locums were simply avoiding work and evaded responsibility for patients by pushing work onto others or into the future.

You don’t interfere, very simple. Over time locums have learned that if you interfere, if you participate in the team, you participate in patient care, [and this] is when you get into trouble … Well most of the locums that I know will just say, okay, there’s already somebody else who’s made a decision, it’s not my job to make a decision, I just follow through. If things go wrong, call the senior person and be done with it, that’s the end of my role. Actually doing something to protect a patient is not important for a locum because the risk is too high. (Interview 55, locum, secondary care)

Locums fall outside clinical governance arrangements

Governance practices in relation to locums varied widely and were not generally regarded as being as robust in comparison to permanently employed doctors. Responsibility for involving locum doctors in performance feedback, supervision, educational opportunities, appraisal and quality improvement was unclear. While some organisations included locums in their governance activities, others regarded locum work as transactional; where the locum was there to provide a finite service and the organisation assumed no responsibilities for their performance, development or oversight. There were concerns that governance structures were modelled on and designed for permanently employed doctors and did not work for locums. When deficits in performance were undetected or unaddressed, doctor performance and patient safety could be jeopardised.

I think it’s a remote world. It’s like a cloud, you know, it’s like the cloud. We talk about the cloud when it comes to storing information. And I think locum world is a bit like that … And I don’t know the doctors anywhere like as much as I did when I was an RO in the NHS, I knew them all personally. If I used to have a problem, I used to get them in my office there and then, chat it all through, sort it. Can’t do that in locum world, it might take me four days to get hold of the doctor, some of them won’t respond immediately … They don’t know me and I don’t know them. (Interview 51, responsible officer, locum agency)

The absence of typical recruitment processes (involving meeting a doctor, carrying out an interview and following up on references) meant that healthcare organisations were reliant on partial information from locum agencies, which made it difficult to determine competency, scope of practice and suitability for a role. However, staff shortages and a requirement to meet safe staffing ratios meant that organisational leaders had little recourse of action if they were unsure about a doctor’s capability, which caused anxiety and frustration. This suggests that the provision of healthcare superseded ensuring safety standards and necessitated accepting one of two objectionable alternatives; accepting gaps in staffing that may jeopardise patient safety or accepting unknown doctors; each of which may compromise patient safety.

If a locum turns up and I have serious doubts about their ability to do the job to the required standard, I don’t have any recourse … And therefore I’m in a position where either I accept this locum or I don’t. There’s not much in the way of middle ground. Not accepting them is a really unpalatable choice because if I say look, I’m sorry, I don’t think you’re up to this, I think you should go home, that leaves me with a gap. (Interview 30, consultant and responsible officer, secondary care)

Similar governance and information sharing problems were described by locum agencies and NHS organisations; both described difficulties in gathering and sharing feedback. When concerns were raised, participants were often uncertain as to what happened to the information they provided and whether it was shared or acted on. Locums often did not get to hear about concerns raised about them, meaning learning opportunities were missed.

It would give you more confidence if you heard back. And sometimes I'll pick up the phone and you try to do the best you can to make sure this information gets passed on. But I just have this nagging doubt that I'm not always convinced it does. (Interview 30, responsible officer, secondary care)

There was also a perception from some locum agency responsible officers that while most locum doctors were excellent, there were some locums who were isolated and in need of organisational and professional support.

You have to accept that whilst within the agency world, 80 per cent of the doctors we place are excellent, and have no problems, and do a great job, perhaps 20 per cent are those that have shaken down to that 20 per cent in the agency world, because they’ve not succeeded in the NHS, they’ve not got a substantive place, they are lost souls. And they are less able to cope with the vicissitudes of busy clinical life and professional life within a large organisation such as the NHS. (Interview 47, responsible officer, locum agency)

Our findings provide some profound and concerning insights for patient safety and quality of care. The ways in which locums were recruited, inducted, deployed and integrated, and supported by organisations undoubtedly affected quality and safety. Our findings indicate that regardless of their level of experience, it was unlikely that locum doctors would be able to function optimally in unfamiliar environments; and organisations who had poor supportive infrastructure and governance mechanisms for locums were less likely to deliver high-quality safe services.

Locums were often regarded as organisational outsiders—positioned at the periphery of the team and the organisation. The implications of transience and peripheral participation were weaker relationships with organisations, teams, peers and patients, leading some to suggest locum working is better suited to experienced doctors. 47 Consistent with previous research, 48 frequent variation in process, systems and equipment, combined with disruption in relationships and a lack of mutual awareness of team skills and competencies, decreased collective competence, placed additional burden on the wider healthcare team and reduced patient safety. As others have found in research on safe staffing and nursing, 49 temporary staff are not effective substitutes for staff who regularly work in the organisation. Safe medical staffing is not just achieved by filling rota gaps, but also team composition and doctors’ familiarity with the team and organisation must be taken into account. Regulatory agencies should consider locum usage in their inspections and perhaps be particularly concerned when organisations have ‘services run on locums’.

Our research found, as others have, 18 that organisations and doctors sometimes struggled to meet their governance obligations and that governance activities differed based on contractual status and organisational policies and norms, with systems being less robust for locums. This research has highlighted that much still needs to be done to develop governance systems that promote and protect the interests of patients and create an environment which supports locum doctors in meeting their professional obligations.

More positively, locum doctors are a potentially valuable source of information about safety concerns, faulty systems or poor conduct. 50 Locums move between organisations, have broad systems knowledge and are perhaps better placed to identify some quality and safety issues than permanent doctors. However, findings indicate opportunities for shared learning were often missed. Locums recognised their precarity and vulnerability when offering second opinions, sharing improvement ideas or voicing safety concerns; meaning opinions were not always offered and concerns were not always raised. Failure to voice concerns is a persistent problem in healthcare, 51 and locums may be even less inclined to offer potentially valuable information about safety concerns because of their perceptions of unsupportive organisational climates.

Our findings shed light on how temporary doctors fit into the enduring debate 37 around how responsibility between organisational systems and individual professionals is distributed. Locums appear to represent a subsection of the medical profession for whom the wider paradigm shift from a focus on individual blame to a systems approach 52 appeared not to have been made. Locums were often not regarded as a part of the organisation, and therefore the system, and not afforded the same protections as permanent staff when things went wrong. Blaming locums when things go wrong and punishing or sanctioning individuals who make errors in contexts that were not designed to incorporate temporary workers may divert attention from understanding inadequately designed, poorly functioning systems, or indeed the individual practice of other doctors. While we should take into account systemic factors that impede locums from performing safely, we should expect high standards of healthcare professionals, be cognisant of individual agency and recognise the distinction between blaming someone and holding them responsible. 53

Strengths and limitations

This large qualitative study explores locum working and quality and safety in an under-researched, yet growing area of the medical workforce. However, sites were all based in England, which means caution should be taken when extrapolating findings. Similar research in other countries and contexts to understand more about locum doctor working and quality and safety is therefore important. It is possible that our sample may have been skewed towards locums, healthcare professionals and patients who had more negative perceptions and experiences, although accounts resonate with previous research 30 and patient perspectives were generally positive. Our data were collected during the COVID pandemic, which may have affected findings as there was a reduction in locum working during that time 10 11 ; it also meant we were unable to carry out observations, which would have strengthened our findings and mitigated some of the inherent limitations of interviews, such as recall bias. We used both one-to-one interviews and focus groups in data collection. Although flexibility in data collection meant that participants had the option to take part in an interview or a focus group, these methods are used for different reasons and produce different data. There may have been differences in what participants disclosed depending on the method

Our findings show that the way in which doctors who worked on a temporary basis were integrated into organisations posed some significant challenges and opportunities for patient safety and quality of care, and that both organisations and locums had a part to play in improvement. Doctors working as locums are a heterogeneous group with differing backgrounds, experiences, skills and capabilities that likely reflect the variability seen in the wider population of doctors. Locums are working in the same pressured and imperfect systems as other health workers; it is vital that systemic problems are not mistaken for problems about individuals and important to recognise that a locum is not a type of doctor but a way of working. Our findings are a call to action for organisations to take stock of how they engage, support and work with locums, and asks both locums and organisations to reflect on whether their practices support a collective approach to patient safety and quality of care.

Ethics statements

Patient consent for publication.

Not applicable.

Ethics approval

This study involves human participants and was approved by the Health Research Authority North West—Haydock Research Ethics Committee 20/NW/0386. Participants gave informed consent to participate in the study before taking part.

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Supplementary materials

Supplementary data.

This web only file has been produced by the BMJ Publishing Group from an electronic file supplied by the author(s) and has not been edited for content.

• Data supplement 1
• Data supplement 2
• Data supplement 3
• Data supplement 4

Twitter @janefergo, @@kieran_walshe

Contributors JF, KW, DA, TA and EK conceived the study. Recruitment was led by JF and supported by GS. JF, GS and KW conducted the interviews, reviewed and analysed the transcripts, and JF wrote the first version of the manuscript. Two members of the patient and public involvement (PPI) forum also assisted with focus groups. JF conducted data analysis with input from KW and GS, the PPI forum, and review by all authors. JF and KW were involved in initial critical review and revision of the manuscript, followed by all authors. All authors read and approved the final version of the manuscript. JF is the guarantor.

Funding This study was funded by the National Institute for Health and Care Research (NIHR) Health and Social Care Delivery Research programme (NIHR128349), and the NIHR Greater Manchester Patient Safety Research Collaboration (PSRC). The views expressed are those of the authors and not necessarily those of the NIHR or the Department of Health and Social Care.

Competing interests None declared.

Provenance and peer review Not commissioned; externally peer reviewed.

Supplemental material This content has been supplied by the author(s). It has not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been peer-reviewed. Any opinions or recommendations discussed are solely those of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and responsibility arising from any reliance placed on the content. Where the content includes any translated material, BMJ does not warrant the accuracy and reliability of the translations (including but not limited to local regulations, clinical guidelines, terminology, drug names and drug dosages), and is not responsible for any error and/or omissions arising from translation and adaptation or otherwise.

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• Editorial Locums: threat or opportunity Richard Lilford BMJ Quality & Safety 2024; - Published Online First: 16 Apr 2024. doi: 10.1136/bmjqs-2023-016951

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