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How to write a resume and cover letter

A resume is a written record of your education, skills and experience. It provides a summary of your work history, training and knowledge.

A CV (curriculum vitae) is similar but tends to be longer and more detailed. Although both terms are often used in Australia, we will refer to resumes here.

As well as your resume, you will need a cover letter to accompany your job application. It should be short and specific, highlighting your skills and experience in relation to the position you are applying for.

Your resume and cover letter is your first chance to convince an employer that you are the right person for the job.

Before you begin writing your resume, think about your work history and note your achievements and skills.

The layout of your resume should be neat, simple and easy to read. Aim for 1–3 pages, depending on how long you have been in the workforce. Employers often have to read multiple job applications so use headings and dot points to make your resume easy to read.

Employers will be looking for your:

• contact details
• career strengths
• employment history
• education and training achievements

Read more about how to write an effective resume .

If you need help with formatting, resume templates are provided with some word processors (e.g. Microsoft Word) and are available online.

Go online to find templates, cover letters, resume examples and advice about how to apply for jobs (e.g. myfuture ).

Cover letters

Your cover letter is an important component of your application and should:

• introduce you to the employer
• identify the position you are applying for
• convey your enthusiasm for the position
• highlight the stand-out qualities that make you a great candidate
• inspire the reader to continue reading your application (cover letters are not a summary of your resume).

You only need to write a 1 page cover letter and address it directly to the employer or contact person for the job.

All cover letters should be tailored to suit that particular job.

Learn more about writing good cover letters .

Selection criteria

Some jobs (especially government jobs) will ask you to meet particular requirements or selection criteria. Selection criteria may also be known as core or key capabilities.

Your responses should demonstrate, with relevant examples, that you have the required experience, skills and abilities to do the job. Be succinct and use dot points where appropriate.

Read more about how to write selection criteria .

The opinions expressed are solely those of Find My Profession. Click to see our Advertising Disclosure.

10 Best Resume Writing Services in Brisbane, QL (2024)

Find the best resume writing services in Brisbane. Compare cost and customer reviews of the top Brisbane resume writing services.

2024 Winners: Add your badge to your marketing materials.

Brisbane is the most populous city of Queensland and one of Australia’s fastest-growing cities, which makes it the perfect place to work abroad in Australia.

Brisbane is currently enjoying growth and a hot job market with a great range of opportunities in both the public and private sectors.

The job market in Brisbane is very lively, but getting a job can be quite difficult.

While it is not impossible, you really should use all the help you can get, such as hiring a professional resume writing service.

An excellent resume has the power to open doors!

But how do you connect with the right resume writing service? 

No worries; we’ve got you covered!

Here’s a list of some of the best resume writing services in the stunning city of Brisbane, Queensland.

Best Brisbane Resume Writers

Best resume services in brisbane.

How We Choose Winners

Each of the Brisbane resume services below was reviewed by a Certified Professional Resume Writer (CPRW) taking into consideration the following:

The cost of the service compared to other Brisbane resume writers.

The speed at which the resume is completed.

Overall experience, awards, and certifications.

The design, style, and overall look of the resume.

Guarantees, number of edits, and reviews.

This list was hand-curated to serve all industries, professions, and career levels. While many of the writers are from major cities in Brisbane, these services are virtually available whether you hail from Gold Coast, Sunshine Coast, Forest Lake, Capalaba, Toowooba, or any other Australian city.

Average Brisbane Resume Cost

Brisbane resume writer reviews.

Find My Profession

Find My Profession is much more than a resume writing service. They are a global career services company whose work has been featured on sites like Forbes, Inc., Zety, Fast Company, and more.

With their team of elite resume writers who have experience in over 85 industries and professions, they can match you with a writer who understands your unique background and experience. Additionally, every resume comes with a one-on-one phone consultation with your writer.

Find My Profession has an impressive track record of successfully landing clients jobs at top companies such as Apple, Amazon, EA, Oracle, GM, Facebook, DoJ, Morgan Stanley, and Tesla.

Their 900+ 5-star reviews speak to their commitment to delivering high-quality service. They also offer a 60-day interview guarantee and ensure that every resume created is Applicant Tracking System (ATS) compatible and highly customized to meet your specific needs.

You will work one-on-one with an elite and certified resume writer based in the U.S. Find My Profession is committed to ensuring that every client is 100% satisfied with their resume, which is why they do not limit the number of edits or time spent working with your writer.

Find My Profession is a virtual company allowing them to provide services worldwide. While they do not have a physical office for in-person visits, they ensure direct communication with your writer through email and phone calls.

4.9/5 based on 521 Trustpilot reviews 4.9/5 based on 319 Sitejabber reviews 4.9/5 based on 151 Google reviews 5/5 based on 52 Facebook reviews

3 – 5 business days (can expedite to 2 business days)

$395 – $995 USD

(831) 888-0967 or [email protected]

Check out some of our 5-star reviews:

Alex on January 4, 2024

Resume & LinkedIn Profile

Belda Villalon on July 1, 2022

Michael on December 19, 2023

Exceptional resume

Michelle T on November 10, 2022

Professional Resume

Brigit on October 25, 2023

Highest quality of work

Beh on September 20, 2021

Professional. Experts…

Matt B on July 17, 2023

Excellent Experience

Chad B on May 2, 2022

Wonderful investment

ResumeZest is trusted by professionals from companies like Google, Amazon, Apple, Oracle, GE, Adobe, Uber, and Facebook. Their resume writing team has written resumes for more than 75 industries. A 60-day interview guarantee backs up every resume they write. Each resume is also ATS compliant and keyword-optimized.

ResumeZest is a very well-rounded company. They offer affordable pricing and quick turnaround times. You will work with a high-quality, certified writer and receive excellent customer service. They are also members of the Professional Association of Resume Writers and Career Coaches (PARW/CC).

ResumeZest is one of the newer companies on this list. While they do a great job and their writers have many years of experience, the company was only founded in 2020.

4.8/5 based on 175 Trustpilot reviews 4.8/5 based on 93 Google reviews 4.9/5 based on 91 Sitejabber reviews 5/5 based on 12 Facebook reviews 5/5 based on 4 Yelp reviews

$279 – $479 USD

(888) 530-4911 or [email protected]

Need Help With Your Job Search?

Did you know there are companies you can hire to help with your job search? Whether you need resume help or want someone to apply to jobs for you, we’ve reviewed the 20 best agencies to help you find a job.

Harmont Resume

Harmont Resume is one of Australia’s premier resume writing companies with a team of highly qualified resume writers and recruitment professionals. They are 100% Australian owned and operated. Their clients are placed at some of Australia’s leading companies and organizations.

Their resume writers have extensive experience working with clients from all industries and at all experience levels. All Harmont Resume writers are based in Australia. They offer 30 days of free edits with all services and also offer a free resume review.

Harmont says they employ Australia’s best and most qualified resume writers, but the website offers no info about the writers’ certifications, qualifications, skills, or experience.

4.6/5 based on 38 Google reviews 5/5 based on 1 Yellow Pages review

1 – 3 business days

$159 – $329

(1300) 069 956 or [email protected]

Resume by Design

Resumes by Design is a Brisbane-based resume writing service that offers a range of services including resume writing, cover letters, selection criteria, interview coaching, and LinkedIn profile optimization. Annie Cerone established the company in 2001 and has helped thousands of clients secure interviews for various roles and sectors.

Annie holds several certifications from the Career Development Association Australia. Additionally, she has been recognized with multiple business awards from Telstra. Her 24-hour turnaround time for a resume is quite impressive.

We were unable to find any resume samples on the website for potential customers to review before booking their services. Additionally, there is no mention of a satisfaction or interview guarantee with their resume writing services.

4.9/5 based on 174 Google reviews 5/5 based on 1 Yellow Pages review

$250 – $850

+61 7 3899 8272 or [email protected]

TopRes is a family owned business and a leading professional resume writing service in Brisbane. They specialize in resume and cover letter writing, LinkedIn makeovers, document writing, and interview and career coaching. TopRes has helped hundreds of job seekers into their dream careers with interview-winning resumes.

They offer personalized services with satisfaction guarantee and fast turnarounds. TopRes also offers free phone consultations. One nice benefit is that you can have your resume scanned absolutely free of cost. Express delivery is available with all their services.

There is no way to vet the quality of the document as there are no resume samples to review on the website. Details are not provided about their industry trained resume writers.

5/5 based on 49 Google reviews 5/5 based on 20 Facebook reviews

24 – 72 hours (can expedite to 12 hours)

$185 – $365

(0402) 843 372 or [email protected]

The Perfect Resume

The Perfect Resume offers professional resume writing services, cover letters, and LinkedIn profile makeovers in Australia. Melissa Peacock is the founder of The Perfect Resume. She holds a Master’s degree in Public Health and has over 10 years of senior management experience.

The Perfect Resume provides a wide range of resume writing packages for all experience levels. They offer a 90-days interview guarantee; if you don’t get an interview, you will get a free resume review and career counseling session.

The team claims to have a 96% success rate, yet it looks like the packages do not come standard with a phone consultation. The website does not provide any information about the company’s writers either.

3 – 7 business days (can expedite to 1 – 2 business days)

$299 – $499

(1300) 217 374 or [email protected]

Is Your Resume Working Properly?

If you are having trouble landing interviews, it might be time to hire a professional resume writer. Check out our list of the 750+ best resume writers and start landing more interviews!

itouch Professional Solutions

itouch provides high-quality resume writing services for both Australian and international clients. They are recognized as a market leader in professional resume writing, LinkedIn profiling, and career management services. Established in 2001, Itouch has built a strong market following and a loyal client base.

They employ a team of award-winning resume writers who provide interview-winning resume services across Australia. They offer career counseling and interview coaching. On top of resumes, Itouch also crafts introduction letters, post interview letters, executive statements, business plans, and more.

Details about individual resume writers other than the owner are not available on the website. We also couldn’t find information about how the resume writing process works. The service may not have availability, so you may need to inquire early.

5/5 based on 149 Google reviews

$195 – $480

(1800) 450 527 or [email protected]

CV People Australia

CV People is one the country’s premier resume writing companies with offices all over Australia, including one in Brisbane. They specialize in ATS-friendly professionally written resumes, cover letters, and LinkedIn profiles. CV People has helped 24,000+ job seekers.

All of CV People’s writers are based in Australia. They offer a 60-day interview guarantee. If you don’t get any interviews in that time frame, they will rewrite your resume free of charge. They also offer unlimited document revisions.

There is no money-back guarantee. Details about the writers cannot be found on the website. Fast delivery comes at an additional cost.

4.7/5 based on 43 Google reviews

3 business days (can expedite to 1 business day)

$399 – $999

(800) 965 171 or [email protected]

Brisbane Resume

Brisbane Resume is a dynamic team of highly qualified resume writers, HR professionals, recruiters, industry professionals, and consultants. They are a leading resume writing service in Australia specializing in custom resumes and cover letters, LinkedIn profile writing, interview coaching, and more.

Brisbane Resume employs a diverse team of HR managers and recruitment specialists with experience in interviewing candidates. Since inception, the company has created over 10,000 resumes. They strictly follow the Australian National Employment Standards and offer a 100% satisfaction guarantee.

They claim to have a diverse team of highly qualified writers, HR professionals, and recruiters, yet there is no information about any of the writers on the website.

5/5 based on 55 Google reviews 4.7/5 based on 18 Facebook reviews

2 – 4 business days

$199 – $219

(1300) 174 435 or [email protected]

Resumes For You

Resumes For You is an Australian owned and operated professional resume services company specializing in personal branding, cover letter writing, resume writing, and interview preparation and coaching. They craft each resume tailored to each client’s experience level and industry.

This company offers a free resume review and health check to assist you in professionally writing resumes and cover letters specific to your industry. They have a 98% client satisfaction rate and over 25 years of experience in the resume writing and recruitment industry.

The turnaround time is a little bit high compared to other resume writing services and they do not provide a satisfaction guarantee. Relevant info on their resume writers such as their experience, skills, and certifications is also unknown.

5/5 based on 9 Google reviews

4 – 5 business days (can expedite to 24 – 48 hours)

$145 – $310

(1300) 758 225 or [email protected]

Previous Years Winners

Resume writing winners (2023).

Find My Profession, ResumeZest, Harmont Resume, Zique Solutions, TopRes, The Perfect Resume, itouch Professional Solutions, CV People Australia, Brisbane Resume, Resumes For You

Resume Writing Winners (2022)

Find My Profession, ResumeZest, Harmont Resume, Zique Solutions, TopRes, The Perfect Resume, itouch Professional Solutions, CV People Australia, Brisbane Resume, Resumes For You

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Top 10 tips for writing your first resumé

Careers Published 10 Jul, 2023  ·  7-minute read

Wondering how to make a resumé for your first job? We share our best resumé-writing tips with expert advice from a member of UQ's Student Enrichment and Employability Development team.

Is there anything more intimidating than a blank Word document?

Probably. But it’s pretty high on the list – especially when you need that doc to get you a job.

You have to:

• make a good first impression
• summarise your education and experience
• showcase your talents and abilities
• convince an employer you deserve an interview .

And you need to do all this with just one or two A4 pages.

Hey, nobody said it was easy. But it might not be as hard as it sounds. A couple of resumé-writing tips can help you turn that scary empty page into a CV* that gets you a job. ( *We’ll be using ‘resumé’ and ‘CV’ interchangeably in this article ).

We spoke with Madelaine-Marie Judd , Service Improvement Manager (Careers) at UQ, to compile this list of tips on what to put on a resumé for a first job and beyond.

1. Tailor your resumé to the job

A classic mistake people make is writing their first resumé and then just submitting it as is for each application. For a better chance of success, you should tailor your CV to suit the job description and match any keywords from the ad.

According to Madelaine-Marie, the first step is to review the duties and selection criteria to make sure you’re a good fit for the role.

“Ensure the roles and responsibilities that you detail in the Experience section align to these criteria,” she says.

“This shows the employer that you’re engaged and have an understanding of what they’re looking for – you!”

2. Structure your resumé with signposts

A clear, logical structure is vital for your CV. Your first resumé template should be clearly signposted, using subheadings ( Education, Experience, Referees ) to organise your content and guide the reader.

This is one of Madelaine-Marie’s top tips for writing your first resumé because a confusing layout means a potential employer won’t even read your details – no matter how good they are. Plus, if you get your structure right in your first resumé, you’ll have a great template to use for future versions.

3. Use full sentences

Don’t shy away from going into detail, even if you’re using dot points (which are great for structuring your CV, btw). This is particularly true for the Experience section of your resumé.

“Rather than just listing a couple of words to describe what you did in previous roles, include full sentences to describe the what and the why ,” says Madelaine-Marie.

Here's an example on how to write your first resumé:

• Instead of Working in a team , you might say: “I adapted my work style to suit my co-workers and contributed to a positive team culture.”
• Instead of Roster management , you might say: “I coordinated the team’s work hours to ensure sufficient staffing at key times.”
• Instead of Customer service , you might say: “I ensured all customers were satisfied by being attentive, helpful and friendly at all times.”

This approach shows that you don’t just have the capabilities. You also understand how to use them and why they make you a valuable employee.

4. Be conscious of your design elements

If you’re a visual person, you might start with the layout of your resumé or spend a lot of time making it look good. And that’s great – a strong aesthetic can indeed help you stand out from the pool of candidates.

But be careful. Dedicating too much space to graphics can make it tough to include all your information.

“For some positions, there may be a cap of one or two pages for a resumé,” says Madelaine-Marie.

“You need to ensure you have enough space to convey the depth and range of experiences that have shaped you.”

It can take time to find the right balance between text and graphics. It’s also possible that your resumé will go through recruitment software that won’t translate your graphics properly. So, always prioritise making room for the details you need employers to know.

Did you know? You can purchase first resumé templates on websites like Etsy or Creative Market to give your CV that little extra something it needs to stand out in the crowd. You can also use free tools like Canva to create your own personal branding.

5. Don’t neglect your experience (even if it’s not work experience)

Since we’re looking at tips for writing your first resumé, we asked Madelaine-Marie what she would suggest for people who have limited work experience (or none at all).

Is there a way to compensate for not having many (or any) jobs on your CV?

Well, yes, there is.

Resumé-writing tips for students with no work experience

“One of the most common mistakes is not including valuable experiences such as extra-curricular activities in the Experience section,” says Madelaine-Marie.

“These types of activities are incredibly meaningful and help create a conversation starter during interviews .”

Once you’re in uni, there’s a whole world of extra-curricular activities you can explore that will look great on your CV:

• work-integrated learning placements
• student-staff partnership projects
• internships
• volunteering
• representing your uni as an ambassador.

But there are plenty of opportunities during high school too. Perhaps you’ve:

• represented your school at an external event
• been elected for a student leadership position
• participated in an academic club (e.g. debating)
• taken part in another extra-curricular activity that demonstrates your positive attitude and abilities.

Whatever these activities might be, include them.

“Employers understand and appreciate that experience can take shape in many different forms.”

Resumé-writing tips for students with some work experience

If you’ve had a paid casual job, don’t you dare leave it off your resumé – even if it doesn’t seem relevant to the jobs you want.

“Paid casual jobs, such as in hospitality or retail, are incredibly important to include in your resumé,” says Madelaine-Marie.

“There may not be a direct correlation between the job you’re seeking and your casual role. But this experience may demonstrate your ability to manage competing demands ( study, extra-curricular and work ) and work in a team environment. These are transferrable skills that are in demand in every industry.”

6. Ask a friend or family member to review it

Writing about yourself can be tough. You may forget to include attributes and skills that are obvious to the people who know you best. This is why asking a close friend or family member to peer-review your resumé is a great idea.

Make sure to share the specific job description with them, so they know what you’re applying for. Ask for constructive feedback/ideas for improvement and keep an open mind to their suggestions.

Your family member or friend may even provide the extra pair of eyes needed to spot a crucial typo (see resumé-writing tip #9 below).

7. Ask a mentor or teacher to review it

Your friend or family member is a great starting point for feedback, but they may not have the experience to pick up every important detail. This is where a trusted teacher or mentor can help. This person may be able to look more objectively at your draft and is less likely to hold back with their feedback.

If nobody comes straight to mind to fill this role for you, consider which of your teachers you might feel comfortable asking for their opinion.

Did you know? At UQ, we have a huge range of resources to help students tailor their resumé and cover letter to apply for a job. From checklists to tips and workshops , we're committed to helping our students land their dream job.

8. List your education and experience in reverse chronological order

This resumé-writing tip is obvious to some but not to everyone.

If you’re not quite sure, think of it this way: will your potential employer care more about what you’ve done in the last year or what you did three years ago?

Yep, exactly. Lead with your most recent awards, experiences and educational achievements. This helps your interviewer ask about the things you’ll remember in detail – and it gives them a clear picture of who you are today.

9. Pay attention to spelling and formatting

Look, you’re probably not applying to write articles for the UQ Study website (please don’t; the role is taken). But you should still take care with the spelling, grammar and formatting on your resumé – even if writing isn’t an explicit part of the role.

These aspects of your CV speak to your attention to detail, which is highly valued in any profession. While the reader might not necessarily appreciate if everything is correct and well-presented, they’ll almost certainly notice if you’ve misspelt their name or their business’s name, used the wrong ‘there’ or put no effort into formatting your text consistently.

So, spend 10 minutes after you’re done to check for typos and clean up your font sizes. It’s worth the extra time.

10. Don’t let your resumé stand alone

If you follow all nine of these tips for writing a good CV, you should end up with a solid resumé. But your resumé doesn’t want to do all the work for you – and it shouldn’t have to. It’s only one part of the overall application process.

A good application includes a cover letter that complements your resumé and sometimes a separate response to selection criteria. Even then, a resumé can only get you so far, no matter how amazing it is. You’ll need to be interview-ready to seal the deal as well.

Luckily, moving from high school to uni leads to heaps of opportunities to develop your dream career path. For example, at UQ, we have several teams dedicated to enhancing your employability . This includes having experts like Madelaine-Marie available to support and empower you to develop the capabilities required to navigate the working world.

If you join us to study, we look forward to supporting you in enhancing your employability. In the meantime, we hope these top tips for resumé-writing have helped you show that blank Word document who’s boss.

Looking for more tips and tricks on how you can increase your employability and map out a clear career path while studying? Read up on how you can prepare for your future career at UQ .

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Did you know that  Queensland Government :

• Need  a 1-3 page resume.
• Need a 1 page cover letter addressed to the employer or contact person if requested.
• Need selection criteria, also known as core/key capabilities in succinct responses, with dot points as appropriate. Usually, Queensland Government applications will require a 2 page statement outlining your claims for the role.

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Looking for the best resume writing service in Australia? Read real reviews from real clients.

I am proud and happy to announce that I have been appointed Fire Lieutenant. The feedback on my resume and application was fantastic. Thank you for all the effort and assistance you provided. The resume you wrote got me the interview but more importantly the advice you gave me built my confidence in my application.

Fire Lieutenant, Far North Queensland

I wanted to thank you for the very professional job you did on my resume. It far exceeded my expectations. You were able to clearly articulate my diverse background in a clear concise manner. I very much appreciate and value the service you provided.

Manager, Oil & Gas, Perth

I was struggling to find a job for a few months. Although my previous work experiences with reputed MNCs was impressive, my CV did not reflect my true merit. Lucy, you tuned my CV so well that I got an overwhelming response – an incredible three interview calls within four days of applying with my updated CV.  I am so happy with my decision to go with you.

System Engineer, Perth

Wow, what a change. I knew my old resume was outdated but this is night and day. You did a brilliant job of distilling everything we talked about into a hard-hitting snapshot of who I am and the experience I bring to the table. I’m so pleased Mark passed on your details.

Chief Financial Officer, Sydney

I’m so impressed! Thank you so much. Everything looks sensational – the colours are perfect, the layout is perfect and it’s written in a way that makes me feel like it’s mine – I love it!

Cabin Crew, Sydney

I was so nervous about applying for the internal role. I didn’t know how to write about my experience without it sounding like I was taking credit for the work the team did. I’m so glad that I decided to get professional help!

Project Manager, Brisbane

I’m back in the game! This document looks and reads fantastically. I was so stumped about how to tackle my resume and I have no idea how you took our one-hour conversation and turned it into this but I’m grateful. Looking forward to putting this out there now.

Accountant, Central Coast

The resume has been a success. I have had a lot of interviews since I have sent it out. I will definitely send people your way should they need their resume updated

• What Our Clients Say
• Career Resources
• Sydney City
• South Sydney
• Northern Beaches
• North Shore
• Newcastle / Hunter
• Central West
• Brisbane CBD
• Brisbane South East
• Sunshine Coast
• North East Melbourne
• North West Melbourne
• Mornington Peninsula
• Country Victoria
• South Perth
• South West WA
• Regional WA
• Linkedin Profiles
• Interview Preparation
• Student Resumes

TRUSTED AUSTRALIAN RESUME WRITING SERVICE

Fast Service | Fixed Prices | Australia-Wide | All Industries | All Occupations

Welcome To The Resume Agency

The Resume Agency is a leading Australian resume writing service that is passionate about crafting personalised and impactful resumes, cover letters and LinkedIn profiles designed to stand-out in today’s competitive employment market. With research indicating that recruiters look at resumes for 6 seconds, it is critically important that your resume stands-out from the pack.

Our high-quality services are provided by a qualified Australian HR practitioner with extensive HR leadership and recruitment experience. We proudly service a diverse client base at all career stages, across all industries, Australia-wide. We operate totally online with email and phone consultancy which ensures we are able to offer the most affordable prices to our clients.

We offer fixed prices, a simplistic ordering process and a fast turn-around time.

So, no matter how much or little your experience, your occupation or your location, we would be delighted to partner with you to develop a stand-out professional resume, cover letter and/or LinkedIn profile to aid you in achieving your career objectives.

We Write Resumes For All Industries & Occupations

Our Strategic Approach To Resume Writing

Strategically written by qualified HR professional with first-hand recruitment experience.

Research and consideration of key market and industry factors.

Achievement focused approach to emphasise your career successes and impact.

Contemporary, professional and easy to read design and format to enable efficient review by recruiters.

Key word optimised to ensure your knowledge, skills and abilities are captured by resume screening software.

Individual consultan assigned to partner with you every step of the way to ensure your resume, cover letter and/or LinkedIn profile delivers upon your individual requirements.

See What Our Clients Say About Our Resume Writing Services

Finance manager , new york - united state of america (october 2023), flight attendant , sydney (september 2023), commonwealth public service , sydney, nsw (august 2023), national sales manager , brisbane, qld (august 2023), arborist , kilsyth, vic (august 2023), customer service professional , sydney, nsw (august 2023), community programs manager , yarrwarrah, nsw (april 2023), student , perth, w.a (november 2022).

Writing a resume for my 15 year old son to secure a traineeship was a daunting task.

I contacted the Resume Agency and within 24 hours received a professional resume and cover letter that is so much better than we could have ever done.

We strongly recommend The Resume Agency for high quality work and service.

City Maintenance Manager , Sydney, NSW (October 2022)

Operations leader , perth, western australia (august 2022), business operations leader , albany creek, qld (june 2022).

The Resume Agency have been professional, great communicators with a fast turnaround. The process was simple and I am very pleased with the end results of my resume, cover letter and LinkedIn profile.

Enrolled Nurse , Gold Coast, Qld (July 2022)

I was recommended to The Resume Agency by an industry colleague, I felt that I could create my own resume as I had done so in the past, but needed something a little more concise and to the point.

The Resume Agency was quick to reply to my initial enquiry, was upfront with cost and the approximate time it would take to have my resume and cover letter completed.  The Resume Agency delivered my resume and cover letter well before promised and I was impressed with the finished product. The Resume Agency understood what I was wanting to achieve for my target industry employers and made the transaction of creating a new resume a smooth one.

Thank you The Resume Agency, it is my pleasure to recommend you to anyone wanting to update their resume.

Child Protection Specialist , Central Coast, NSW (July 2022)

I engaged The Resume Agency to update my resume to a higher professional standard and was very impressed. From start to finish The Resume Agency was supportive and understanding, ensuring I was completely satisfied with the result. Their responses to email were very efficient enabling my resume and cover letter to be completely updated to a fantastic standard within one business day. I strongly recommend The Resume Agency to anyone looking for their first professional resume or just polishing up an old outdated one.

Restaurant Proprietor , Central Coast, NSW (June 2022)

Excellent Communication skills, Very happy with my resume.

Administration Professional , Engadine, NSW

The Resume Agency have made updating my resume a breeze with their fast and efficient process. I am so happy with the professional look of my cover letter and resume. Highly recommend!

Event Management Business Owner , Perth, W.A (January 2022)

Our dealings with The Resume Agency were short and sweet. They did exactly what I wanted with minimal fuss,and once I had filled in the short questionnaire that was sent over, minimal input from my side. The resume I came out with was tailored to the industry I wish to enter, was completed within a week, and at a very reasonable cost. Very happy with the service, and would have no hesitation in recommending this company.

Customer Service & Administration Professional , Dingley Valley, Vic (December 2021)

I would highly recommend the Resume Agency.They were very professional and efficient and my new resume and cover letter look amazing.Thanks guys!

Teachers Aide , Brisbane, Qld (November 2021)

The Resume Agency were so fast and efficient with getting my resume done and it was fantastic once completed. I will certainly be recommending their service to friends and family! 

Aged Care Professional , Orange, NSW (October 2021)

The team at The resume agency are true professionals, very helpful and efficient in preparing documents, acting promptly with short notice and very client centric. Very happy and Recommend them for sure! 

Sreepriya U

It professional , sydney, nsw (september 2021).

Thank you very much. Really happy with the updated documents that look far professional now. And so glad you could complete it quickly. Will surely recommend you to friends.

Nursing Student , Bilinga, Qld (April 2021)

The Resume Agency was professional and full of knowledge when writing a new graduate nursing resume. It has allowed me to showcase my work professionally whilst applying for a job. Efficient, reasonably priced and professional. Definitely highly recommend when needing assistance when comprising a resume. 

Administration Professional , Revesby, NSW (April 2021)

Thank you, I am very happy with the documents you have provided. Prompt and efficient service and professional documents that will assist in my job search.

Program Manager , Willoughby, NSW (June 2021)

The Resume Agency was so fantastic to work with. They provided nothing but professional, on time and quality service, and I am extremely happy with the result of my cv and cover letter. Highly recommend!

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Professional Resume and Cover Letter Writing in Brisbane

Get hired faster in brisbane with a custom-written cv and cover letter from our expert australian-based writers. our tailored documents highlight your skills and experience and are designed to effectively market you to potential employers. with quick turnaround times and competitive pricing, contact us today to learn more., brisbane cv and cover letter writers, take charge of your career path with a fresh and impactful cv and cover letter.

Client Centric is the go-to source for high-quality resume and cover letter writing services in Brisbane.

Our expertly tailored job application documents are custom-written to give you the best chance to impress potential employers and secure work sooner. We take a quality-over-quantity approach, ensuring that every resume and cover letter we produce is original and tailored to your unique skills and experience.

Our proven methods will design and write a brand new resume and cover letter that make a decisive impact, persuading recruiters and hiring managers to read on. Our cover letters are specifically tailored to address the job advertisement and introduce you as a valuable potential employee with the right skills.

Don't let poorly written job application documents hold you back - confidently apply for jobs in Brisbane with our help. Contact us today to learn more.

The industries we have experience writing for

What our valued customers have said.

"Everything looks really professional and well detailed, thank you so much!" "Absolutely great work. Thank you. A complete difference I see what you mean. I don't know how to thank you."

Made a few changes myself and the docs are good to go. So no more editing will be required from you. Thanks very much for your prompt and quality service!

We've worked with thousands of job seekers from all industries, professions, and trades at every level, including:  

Administration and office support, primary/secondary and tertiary education, healthcare: nursing and midwifery, hr and recruitment, ceo and general management, advertising, arts and media, banking and financial services, transport and logistics, education and training, mining and resources, call centre and customer service, engineering, manufacturing, government and defence - all el and aps levels, hospitality and tourism, trades: plumbing/construction/electrical, real estate.

"Outstanding! Thanks very much for your effort in presenting a very professional package for me. Your wording and format are exceptional, and have given me a very good base to start pursuing another long term career."

"Sent through my application yesterday and I just wanted to say thanks for organising my resume within such short notice. Fingers crossed and hoping for the best now."

Click to view more testimonials

With a professionally crafted resume and cover letter from ClientCentric, you can confidently attend your next job interview

Your most powerful tools in finding work are your resume and cover letter. As expert Brisbane-based resume writers, we specialize in crafting powerful and engaging job application documents that effectively promote and highlight your unique skills and experience. Let us help you stand out in a competitive job market by creating tailored and custom-written resumes and cover letters that showcase your strengths and capture the attention of potential employers. 

Bespoke and tailored

Are you struggling to land a job in today's highly competitive market? Do you feel that your resume doesn't effectively market your skills and experience? Let us help you.

Our team of experts has the experience and expertise to turn any resume into a standout document that will grab the attention of potential employers, regardless of your industry or profession. We conduct thorough research to determine what employers in your field are looking for and tailor your CV and cover letter accordingly.  

Your new CV will be completely unique and specifically tailored to showcase your individual strengths and qualifications. It will feature clear headings for easy readability and a professionally worded career summary that provides employers with a snapshot of your experience and expertise.

Additionally, we will incorporate industry-specific vocabulary and terms to further enhance your document's effectiveness.  We pride ourselves on providing exceptional service, and our communication with you will be primarily by phone and email to accommodate clients from all over Australia, including remote areas.

Don't let a lackluster resume hold you back any longer - contact us today to take the first step towards a successful job search.

Servicing all areas of Brisbane

We service clients across Brisbane and surrounding suburbs, including Chermside, Moorooka, Springwood, Forest Lake, Collingwood, Upper Mount Gravatt, Wynnum, Burpengary, Rosewood, Marburg, Thomlands, South Port, Logan Village, Greenbank, Ipswich, Morayfield and Stafford. 

ClientCentric's Brisbane resume writing service provides a unique and tailored approach to each client's individual needs.

Our team of expert CV writers will work with you to create a professional, concise, and engaging resume that highlights your skills and experience, and presents you as the ideal candidate for the job.

We carefully research your industry and adapt your resume to showcase your strengths, including clear headings, easy-to-read formatting, and industry-specific language.

With a custom-written resume by ClientCentric, you'll be ready to take on the Brisbane job market with confidence.

Facilitate the job of the hiring manager by showcasing the relevant skills and experience

Our resumes are structured for immediate impact, concise, and clear, making them easy to read. We tailor your resume to the type of work you are seeking, ensuring it highlights the skills and attributes businesses in Brisbane are looking for in a potential candidate.

Our application documents are individually tailored and personalised to meet your specific needs. We ensure that your CV is customised to match an employer's job requirements, with clear headings for easy readability. Additionally, the opening section of your CV is crafted to present you in a storytelling format that showcases your unique selling points.

Expertly crafted to showcase your unique abilities and qualifications.  Our custom-written CV and cover letter will effectively market and promote your skills and experience to potential employers. We'll highlight your strengths and capabilities, ensuring that your job application stands out from the rest.

Your work experience will be thoroughly documented and presented in detail.

Make the hiring decision easier for the employer by including a detailed career profile. We take the time to craft your professional history, highlighting your experiences and responsibilities.

Transform your job applications from good to great with a tailor-made cover letter

Enhance your job application with a compelling cover letter tailored to showcase your strengths and convince employers that you are the best candidate for the job.

Our expert writers will craft a custom cover letter that aligns with your career goals and highlights your relevant experience.

Whether you have a specific job in mind or want a more general letter, we've got you covered. Don't underestimate the power of a well-written cover letter in getting noticed by hiring managers and securing an interview.

Maximizing your job search potential with ClientCentric's resume and cover letter services

ClientCentric is a leading provider of professional resume and cover letter writing services in Brisbane and throughout Queensland. Here are some reasons why we are the best:

Personalised service: We provide a personalised service that is tailored to each client's individual needs, ensuring that their resume and cover letter are customised to match their skills, experience and career aspirations.

Expertise: Our team of writers has extensive experience in writing resumes and cover letters for a wide range of industries and professions. We know what recruiters and hiring managers are looking for in a job application, and we use this knowledge to create documents that make our clients stand out from the crowd.

Quality assurance: We have a rigorous quality assurance process in place to ensure that every resume and cover letter we write meets our high standards. Our writers take the time to thoroughly review and edit each document to ensure that it is error-free and polished.

Prompt turnaround: We understand that time is of the essence when it comes to job applications, which is why we offer a fast turnaround time on our services. Our team works efficiently to deliver resumes and cover letters within a timeframe that suits our clients' needs.

Affordable pricing: We believe that everyone deserves access to professional resume and cover letter writing services, which is why we offer competitive pricing that is affordable for everyone.

ClientCentric is the best resume and cover letter writing service provider in Brisbane and Queensland because we offer a personalised service, have a team of expert writers, maintain rigorous quality standards, provide prompt turnaround times, offer affordable pricing and provide ongoing support to our clients.

A simple process. From start to finish.

Initial consultation.

We make initial contact with you.

Preparation

We then ask if you can send us your existing resume and any supporting documentation, along with details of the role that you wish to apply f or or a couple of links to jobs on Seek.com.au. We will email/call you if we have any questions for further clarification.

Full payment will need to be made upfront.

We usually ask for up to 3 working days to have the documents completed and ready for your review. 

Delivery and Revision

We will send the documents to you for your review and to see if you would like any changes or additions made. The documents will be sent to you in both Word and PDF format.

We're ready when you are.

View our fees and packages..

We offer a range of pricing options to suit everyone's budget. Our fees are straightforward and clear, just how it should be.

Talk to one of our friendly staff.

Have questions about how we work, payment terms or anything else? Just ask us.

NEW YEARS RESOLUTION SPECIAL: 25% OFF. PROMO CODE: XMAS25OFF

Australia's #1 Resume Writing Services

Awarded ‘Australia’s Most Trusted Resume Writing Services 2023’ at the Australian Enterprise Awards.

Companies our clients work for

Our clients have secured interviews with some of Australia’s leading companies and organizations

Harmont Resume Writing Services

All industries – all levels..

A great resume is essential for anyone hoping to enter the workforce or move up within their career. A well-written resume demonstrates your skills and experience, highlights your strengths, and makes a good impression on potential employers.

Unfortunately, many job seekers underestimate the importance of their resume, and as a result, they miss out on opportunities for new jobs, promotions, and higher salaries.

At Harmont , we employ Australia’s best and most qualified resume writers, we are recognised as an industry leader, and we guarantee you won’t find a better resume writing service in Australia.

The Process

Your assigned writer will be in contact within one business day to discuss your requirements.

We will keep in contact with you during the writing process if further information is required.

Receive your new resume within three business days direct to your email in PDF and MS Word (Editable).

Have peace of mind with free edits for 21 days.

Here's Why Choose Our Resume writing Services

Harmont employ Australia’s best and most qualified resume writers who have extensive experience working with clients from all industries and at all levels

We guarantee you won’t find a better resume service (Even if you are willing to pay more!)

All of our writers are based in Australia and can be contacted during business hours by phone or email

You will receive a modern, clean and original resume design targeted to your industry sector

Harmont have over 20,000 happy customers throughout Australia

Our resumes meet Australian Standards

We are one of Australia’s top-rated resume writers

Applicant tracking system (ATS) friendly

All resumes are reviewed by experienced recruiters

Our writers know what hiring managers are looking for in an application

Have peace of mind with 21 days free edits

Order online with easy steps and secure checkout

A professional resume will help you standout over other applicants and secure more interviews

Our resume writing Services

Trusted service.

Feel confident working with Harmont knowing that we only employ Australia’s best resume writers. We are 100% Australian owned and we do not outsource any work overseas!

AUSTRALIA'S BEST

Harmont is one of Australia’s leading resume writing companies and we guarantee you won’t find a better resume service (Even if you are willing to pay more).

We are a team of degree qualified resume writers and recruitment professionals who liaise with hiring managers on a daily basis and see first hand what works and what doesn’t in an application.

INDUSTRIES & LEVELS

Our writers have extensive experience working with clients from all industries and at all levels. Whether you are new to the workforce or a CEO we can help you take the next step in your career.

Make the Smart Choice

Invest in your career through quality resume writing service.

• Job-Seekers with 0-2 Years Work Experience

PROFESSIONAL

• Job-Seekers With 2+ Years Work Experience
• Executive/Top Level Management

Our Customer's Reviews

Order your resume now.

We Are 100% Australian Owned and Operated

Our Locations

We offer our services to the following Australian cities

Industries of resume writing expertise

• Accounting & Finance
• Administration & Office Support
• Banking & Financial
• Call Centre & Customer Service
• CEO and Management
• Construction
• Community Services
• Engineering
• Education & Training
• Healthcare & Medical
• Human Resources & Recruitment
• Hospitality & Tourism
• Information Technology
• Manufacturing, Transport & Logistics
• Mining & Energy
• Real Estate & Property
• Science and technology
• Sport & Recreation
• Trades & Services

Get the information you need to land your dream job faster – delivered to your inbox, every week.

Resume Writing Packages

Graduate resume writing

Professional resume writing

Executive resume writing

Useful Pages

How to write a resume

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1300 069 956

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196 George Street, Sydney, 2000

46 Eagle Avenue, Brisbane, QLD, 4000

14a Glover Street, Heidelberg Heights, Vic 3081, Melbourne

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Level 11, Brookfield Place, 125 St Georges Terrace, Perth

[email protected]

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How a 30 minute consultation with us can change your life and career now !

Ever wondered how it would be like to get into that dream job, looking for success but always seem to miss the mark, you want a personalised service with exceptional results, just a little investment in yourself can totally transform your life..

WANT TO REQUEST A FREE RESUME REVIEW, ASK A QUESTION, OR SCHEDULE A FREE CONSULTATION? ENTER YOUR DETAILS BELOW, WE WOULD LOVE TO HELP!

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About Resume Force

Founded in 2014 Resume Force was started in order to help individuals achieve their purpose in marketing themselves for their dream job. We specialise in writing resumes from all walks of life. From engineering, transport, IT, medical, mining, sales, administration, government, trades to year 12 school leavers, Resume Force has achieved proven results. In the last several years we have helped numerous people obtain their dream job.

Professional Resume Services Pricing

1000+ customers from all walks of life, professional resume level one:, professional resume level two:, high impact cover letter:, selection criteria (per unit):, deep dive interview coaching session, seek + linkedin profiles:, or click here to see our value add resume-packages.

James is absolutely a great professional and provides A1 customer service. After James wrote my resume I landed my first real job after university in banking. Thank you so much, I would recommend him to anyone looking to change their career direction.

James wrote my resume and gave an awesome training session for my interview. I was able to totally kill it at my interview and was offered a salary higher than I expected!

Isaam Bonash

Thank you so much James for your resume, coaching and your great interview training. It has totally provided me all the confidence I need to go to any interview and absolutely smash it! Because of your help, I was able to land an awesome job in real-estate!

My Resume has been totally transformed thanks to James, I hope I can live up to it!

Monica Vuong

Resumes to Impress

Expert professional resume service, your voice. your experiences. captured and enhanced by us..

Work with Australian resume, cover letter and selection criteria writing experts. We are wordsmiths with HR backgrounds. We use evidence-based methods to uncover your unique skills and achievements to offer a powerful professional resume service that gets results.

1. Upload old documents

2. consult via phone or email, 3. review & submit, apprentice/ graduate resume $249.

This professional resume service suits high school students, apprentices and recent university graduates.

Includes the following:

• Optional cover letter
• Optional 24 hour turnaround (standard 5 days)
• Optional LinkedIn Profile
• 2-4 page professionally-written WORD document
• ATS-friendly design (select preferred design)
• Relevant ATS keywords
• Resume targeted to the role you want
• BONUS interview preparation worksheet

Mid-Level Resume $349

This professional resume service suits professionals and tradespeople up to mid-level tier. Includes government and private sector.

Senior/ Executive Resume $549

This professional resume service suits senior leaders and executives. Includes government and private sector.

Other Services

Selection criteria writing.

Government job applications requirements are tricky and can be intimidating. Our team can help you navigate these complex applications.

Interview Coaching

We offer on one interview coaching preparation session to hone your answers for private and public sector jobs.

LinkedIn Profile Writing

We offer LinkedIn profiles from scratch, and can also revamp your existing profile to help you stand out to recruiters and boost your professional image.

Outplacement Services

We offer workshops and packages for employers looking to support their employees through redundancies and other exits.

Grant Writing

We assist small and medium businesses as well as not for profits and other organisations to secure grant funding for their projects.

1300 072 389

Why Choose Our Professional Resume Service?

We are experts in our field, with post-graduate qualifications in HR and psychology. Led by Nicole, our team of writers have been offering writing services since 2012.

Real People

Some resume and cover letter service companies outsource their work – with our professional resume writers, you’ll know exactly who you’re working with. The person you first talk to will be the person you deal with the whole way through. Click here to find out more about us.

Client Focused

Our customer-service is second-to-none.  We take pride in going ‘above and beyond’ for our clients. If you need advice or support in your job-seeking process, we will assist wherever we can.

Our prices reflect the time and effort we put in. We believe our documents are a savvy investment in your future.

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• Resume Services

Selection Criteria

Interview coaching.

• Psychometric & Group Testing
• Testimonials

Resume Writing Service

A resume should promote every defining aspect about you and your career.    We re-build your resume with an original custom made template, creating a professional, individually tailored resume, that perfectly captures and frames your skills and capabilities. Our specially designed resumes stand out, get read and get you to interview.

We specialize in writing government selection criteria, that addresses capability framework and passes applicant tracking systems (ATS) software . Our professionally written and formatted responses will get your application read by a person (not a computer) and get you to interview.  

Preparation is the key to delivering a well structured, well delivered and confident interview.  We assist you to address your challenges around interviews. We equip you with a tool kit of potential interview questions and responses. We support you to build the skills needed to deliver your best interview.

What clients are saying…

I didn’t think I had a chance with the 100s of applicants. Thanks to you Darleen my resume got me through to the interview though and I was offered a position.

John - NSW Corrections Employee

I kept applying and applying but wasn’t getting an interview. You showed me how to modify my resume into a language that everyone could speak.

Arun - IT Specialist with the Australian Public Service, ACT

As a lawyer I had no experience writing selection criteria for the public service. It wasn’t as easy as I thought it was going to be. Thanks so much for your help Darleen.

Michael - Manager, Australian Public Service, Qld

I had just come out of the Navy and needed guidance in how to best present my skills and experience as well as writing the application. I didn’t know where to start. Thanks Darleen for all your help. I got the position.

Dan - Australian Federal Police Officer, ACT

I had been trying for months to get an interview for a fly in fly out position with the Mines. Your resume finally got me noticed and got me the interview. Thanks for all your work Darleen.

Belinda - Moranbah Mines employee, Qld

I wanted to get into the mining industry but hadn’t updated my resume in 20 years. Darleen you helped me put together a resume that was relevant for today’s competitive job market and it got me to the top of the pile.

Paul - Hunter Valley Mines employee¸ NSW

I had been working in the public service for years but still struggling to write the kind of selection criteria that was going to get me an EL1 position. You showed how to break it down and really address the question being asked.

Sean - Australian Public Servant, EL1

I submitted my resume to one of the Sydney’s top recruitment agencies and they remarked how impressive it was. Your interview coaching also paid off because two weeks later I landed my dream job! Thanks Darleen!

Nadine - Executive Sales Rep with leading pharmaceutical company, NSW

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Free Resume Tips & Interview Advice

Free Resume Writing Tips

A resume shouldn’t just reflect what work you have done or study you have completed. It should tell a story about you.  As important as your capabilities and education... Read More

Free Job Interview Tips

Through my The Resume Whispererbusiness I have been coaching people in preparing for interviews for a number of years. I have learnt alot through this experience and where people... Read More

Selection Criteria Simplified

Most people find writing selection criteria about as enjoyable as a visit to the dentist and about as easy to understand as quantum physics. The key is to simplify... Read More

12 famous Inspirational quotes

12 famous Inspirational quotes Read More

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QUEENSLAND STATE GOVERNMENT

Queensland government resume & selection criteria writers.

For Queensland Government applications you will be expected to submit Resume, if applicable Cover letter and responses to the Selection Criteria which is commonly referred to as a 1-2 page Cover letter or short statement. Your Resume should include information such as a Profile Education, Training and Licences, Key Skills, Career History including responsibilities and achievements and any other information relevant to the roles you are targeting. The Selection Criteria responses is the most important part of your application and is giving you the opportunity to clearly outline your knowledge, skills and it is showing the selection panel how you will be able to perform the duties and tasks required for the role. The Selection Criteria required for Queensland Government applications will  request a 1-2 page Statement or Covering addressing the Criteria, Key Capabilities or the “Are You the Right Person For the Job” summary.

Public Service Resumes Professional Queensland State Government Writers specialise in completing Resume, Selection Criteria and Cover letters for Queensland Government applications, a number of our writers have acquired direct working history within the Queensland Government and have a proven track record of producing high quality, correctly structured and professional documents that make you stand out for the crowd!

Queensland Government vacancies are available at a number of different levels and across various Government Departments, Organisations and Agencies. An understanding of each Department’s structure will give you a better understanding of the various jobs that are available.

Department of Communities, Child Safety and Disability Services Department of Education and Training Department of Energy and Water Supply Department of Health Department of Housing and Public Works Department of Infrastructure, Local Government and Planning Department of Natural Resources and Mines Department of Police Fire and Emergency Services Department of Science, Information Technology and Innovation Department of Transport and Main Roads

The Queensland Government offer a wide range of roles within a number of different Departments including Department of Transport and Main Roads, Health, Education & Training, Communities, Child Safety and Disability Services, additionally the Queensland Government is responsible for a number of corporations including Energex, Queensland Rail, CS Energy and Ergon. The Queensland Government is constantly looking for professionals from all fields of expertise, backgrounds and age demographics who are motivated to be part of a high performing, impartial, productive and diverse workforce that puts the customer first. With roles advertised from Graduate level to Senior Executive level for positions ranging from Teachers and Nurses to Managers and Directors.

The Queensland Government workforce is a bullying, harassment and unlawful discrimination free zone, vacancies advertised offer Equality of Employment Opportunities to all its candidates no matter your gender or age other groups of people including Aboriginal or Torres Strait Islander descent, migrants and people with a disability. The Queensland Government offers and promotes a supportive, fair and diverse workplace where you will be given equal opportunity and treated with respect, and courtesy.

To view all current Queensland Government jobs visit the Queensland Government’s Smart Jobs search website via the link provided below

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Career and employment services

Getting your qualification is only half the story. At TAFE Queensland the real end game is job outcomes for you, our students.

There are a range of career and employment resources and services you can access as a TAFE Queensland student. A great place to start is to ask your teachers, counsellors or library services staff for advice on planning your career pathway, applying for jobs, and your future career development. Some regions may also offer specific careers and employment resources, support, and job matching services.

Gold Coast students and graduates can make an appointment with one of our Job Matching Officers (JMOs) for help with resumes, interviewing skills, researching job opportunities, and more. Our JMOs also work with industry to identify job openings in relevant industries.

North and Far North Queensland

Students in North and Far North Queensland can access our Learning Solutions unit who can help you prepare your resume, address selection criteria, and improve your interview skills. The unit is made up of industry professionals who have extensive experience and will work closely with you to help you achieve your full potential.

Find your Apprentice service

If you've completed, or are about to complete one of our pre-apprenticeship courses we can help connect you with an employer who's looking to take on an apprentice or trainee in your chosen industry through our Find your Apprentice service.

Back to Work: Discover - Encourage - Connect

TAFE Queensland students and graduates may also be eligible to access careers and employment services through the Back to Work program. The program provides an opportunity for jobseekers and those at risk of unemployment to upskill and retrain for jobs to keep pace with a changing Queensland economy and includes wrap around support such as uniforms, training kits, and short courses.

Other services

For help and advice on planning your career journey head to myfuture and Job Outlook to find information on identifying your interests, building your career profile, and exploring occupations. If you're looking to get into the workforce or change or upgrade your career you can find and apply for jobs on employment sites like Australian Job Search , Seek , and Career One . You can also approach an employment or recruitment agency who can help connect you with potential employers.

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Step 2: Once you’ve completed your employer profile, you will receive your direct access to the Prosple Employer Hub.

For each additional job you’d like to advertise, you can simply log into the Employer Portal and submit your job posting.

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Regular service at some Circle Line stations to resume from April 6 with early completion of works

SINGAPORE – Regular service will resume between Kent Ridge and HarbourFront stations from April 6, as track work to integrate Stage 6 of the Circle Line (CCL) with the existing rail network has been completed more than a month ahead of schedule.

Since Jan 20, one platform each at the Telok Blangah and HarbourFront CCL stations has been closed to facilitate the track work, and a shuttle train has been operating on the other platform between HarbourFront and Labrador Park stations.

Separately, instead of turning around at HarbourFront, CCL trains have been doing so alternately at Kent Ridge and Labrador Park to maintain peak-hour intervals at the busy stretch from Kent Ridge to Paya Lebar.

The measures were scheduled to be in place until May 24.

Track work was completed early as the contractors had put in additional resources to work round the clock and refined work processes together with SMRT, which operates the MRT line, the Land Transport Authority (LTA) said.

The early resumption of service at the affected stations will reduce inconvenience to commuters, LTA said on April 3.

This final stage of the CCL will add three stops between HarbourFront and Marina Bay, closing the loop for the MRT line.

In a Facebook post on April 3, Transport Minister Chee Hong Tat thanked the engineers and workers for the effort and commuters for their patience during the works, adding: “With this, the completion of the Circle Line is well under way, and we can look forward to the opening of the last three stations – Keppel, Cantonment and Prince Edward – by 2026”. 

Passengers The Straits Times spoke with at HarbourFront station on the afternoon of April 3 welcomed the upcoming resumption of regular service on the CCL, as it will make their commutes quicker and more convenient.

Business owner Juveina Sim, 38, who was on her way to Kent Ridge station, said having to use the shuttle service and changing trains was disruptive, and added five to 10 minutes to her journey.

Interior designer Elaine Lim, 49, said not having to wait for connecting trains will shave off 10 to 20 minutes from her journey from HarbourFront to Pasir Panjang.

The CCL was the least reliable among Singapore’s five MRT lines in 2023, based on the latest rail reliability statistics released by LTA in March.

The CCL managed 1.21 million train-km. This means the line had a fault resulting in a delay exceeding five minutes for every 1.21 million km travelled. This was a performance decline from 1.84 million train-km in 2022.

The Downtown Line (DTL) was the best performer. Operated by SBS Transit, the line achieved 8.12 million train-km between delays, an improvement from 4.05 million train-km in 2022.

The East-West Line (EWL), also run by SMRT, clocked 3.36 million train-km between delays, up from 2.04 million train-km in 2022. It is the only MRT line to have recorded continuous improvements since 2021.

Reliability of the North East Line (NEL), run by SBS Transit, and SMRT’s North-South Line (NSL) declined slightly from 2022. The NEL dipped by 1,000 train-km between delays to 2.063 million train-km, while the NSL’s performance fell to 1.41 million train-km, from 1.65 million train-km.

Work to renew six core systems on the NSL and EWL was slated to be mostly done by the end of 2023. This includes the communication system, the support for the tracks and the part of the track that supplies power to the trains.

Overall, the reliability of the MRT network dipped to 2.08 million train-km, from 2.09 million train-km in 2022.

In 2023, there were no service disruptions that lasted more than 30 minutes on the DTL, EWL and NEL. There were two on the CCL and three instances on the NSL. In 2022, there were seven such disruptions over the five MRT lines.

The reliability of the LRT lines improved. The SMRT-run Bukit Panjang LRT line covered 248,000 train-km between delays of more than five minutes, up from 222,000 train-km in 2022. The Sengkang-Punggol LRT line operated by SBS Transit managed 1.22 million train-km between delays, up from 438,000 train-km in 2022.

LTA noted that all the MRT lines did well in 2023 in maintaining reliability standards above the 1,000,000 train-km benchmark. This was a target set by then Transport Minister Khaw Boon Wan in 2017 to be achieved by 2020.

“In the event of incidents, operators endeavour to restore normal services in the shortest time possible, without compromising safety. We will continue to closely monitor the reliability of our MRT network,” LTA added.

The reliability of the Thomson-East Coast Line (TEL) was not reflected in the report.

LTA said the performance of the newest line is being monitored separately, as it will experience greater volatility due to the lower mileage clocked and teething issues commonly experienced by new systems.

• Additional reporting by Whitney William

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MBTA's East Boston ferry is back and commuters are thrilled "to have another option"

By Penny Kmitt

April 1, 2024 / 12:39 PM EDT / CBS Boston

BOSTON - The MBTA's East Boston ferry resumed service Monday and it's a welcome sight for many commuters.

"It is extremely helpful. It cuts my commute in half probably," resident Kailyn Canty told WBZ-TV.

"Definitely more reliable in terms of, you know, how long it's going to get you to downtown versus the tunnel, or the T or an Uber," said resident Steven Snyder.

Sumner Tunnel closure

The Sumner Tunnel will be shut down again all of July and August for renovations and the ferry will be free to all riders during that time.

"It's really nice to have another option," resident Joanne Baraofsky told WBZ Monday.

The MBTA has spent nearly $19 million operating the ferry service and it's predicted to spend another $22 million in 2024.

It's an investment that two women who call themselves the "ferry friends" believe is worth it. 

"I hope that ya know, we can always take it," said ferry friend Laurie.

Laurie and her friend Susan met on the ferry and have been taking it together ever since. 

Boston at sunrise and sunset

The ferry not only offers a reliable commute, it provides scenic views of Boston. Riders believe that's an added perk at sunrise and sunset.

"In the summer, when it's nice out, it's a lot of fun," Snyder said.

"I really like boats. I really like taking the ferry, so it's really nice, too," Baraofsky said.

How long does the East Boston ferry run?

The East Boston ferry service will run weekdays until November 30 between Lewis Mall Wharf in East Boston and Long Wharf in Boston. Full fare tickets are $2.40 for one way. You can buy them on the mTicket app .

Other ferry services , like the Winthrop and Lynn lines, will resume later in April. Ferry service to Hingham, Hull, and Logan Airport will begin Memorial Day weekend.

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Regional Queenslanders paying double for electricity as power costs soar after record-breaking summer heat

Electricity bills have skyrocketed for regional Queenslanders, as residents face the double whammy of increased costs and usage over a sweltering summer.

Some residents say their power bills have doubled compared to what they were paying at the same time last year.

Longreach residents Jess and Chris Kirk's February electricity bill was $309.61, up from $133.92 for the same month in 2023.

"It's just craziness. That's nearly $1,000 a quarter," Mr Kirk said.

The average quarterly bill in Brisbane for households of all sizes is $315, according to financial comparison site Canstar Blue.

The Kirks and their pet dog moved to outback Queensland in a bid to save money but "it's hard to [save] when everything keeps going up", Ms Kirk said.

Heating and cooling take up 40 per cent of power bills, but the couple say air conditioning is an absolute necessity in Longreach, where summer temperatures routinely sit above 40 degrees Celsius.

"You can't get away without using your air con, like you wouldn't be able to sleep," Ms Kirk said.

"You shouldn't have to turn your air con off to be able to survive," Mr Kirk added.

'Less leeway to enjoy life'

At Blackall, 200 kilometres away, the Schluter family's latest monthly power bill is $635.35, up from $392.70 for the same time last year.

It has forced them to make drastic cuts to other household expenses.

"As opposed to fresh meats, we'll now buy canned, as opposed to beef or chicken, we'll get tuna," Brendan Schluter said.

"The cost of groceries in general, the cost of fuel out here, we travel a hell of a lot less now."

His wife Candice said there were fewer people in the house since their daughter moved out, but their power bill had still increased.

"It's getting to the point where your necessities is all you can cover," she said.

"There's less leeway to enjoy life."

Across the entire state, the number of complaints to the Energy and Water Ombudsman has nearly doubled from December 2023 to February 2024.

The majority of complaints – 72 per cent — were about billing.

Why have electricity bills gone up?

It's partly because the cost of electricity depends on where you live, but it's not that simple.

In the state's south-east, households can choose from dozens of electricity providers, but that's not the case in regional Queensland, where Ergon Energy is the only option.

So how do the retailers decide how much to charge consumers?

In regional Queensland, that's up to the Queensland Competition Authority (QCA), an independent economic body.

"It wouldn't be fair to allow them [Ergon Energy] to charge whatever they like, which is the risk when you have fewer providers," Grattan Institute energy expert Alison Reeve said.

"The QCA takes into account what the provider is having to pay for purchasing electricity, but also the cost of the poles and wires to bring that electricity into your house, and the cost of running the retail business."

In 2022, residents under the most common tariff in regional Queensland were paying 24 cents per kilowatt hour for electricity.

From July 1 2023, that increased to 33 cents per kilowatt hour.

That equates to an additional $429 a year, according to the QCA.

"The main reason for this is an increase of costs on the electricity market," an Ergon Energy spokesperson said.

"In the hotter months in Queensland, and especially in the recent heatwave conditions, air conditioning use has a significant impact on household electricity use and this is reflected in power bills."

Ms Reeve said other external factors also influenced pricing, such as the failure of Queensland's Callide Power Station in Biloela.

"Generally, when you have fewer generators in service, prices tend to go up because there's less competition to to drive their prices down," she said.

"The price of coal and gas increased a lot in 2022 — that happened because of the war between Russia and Ukraine."

She explained that energy retailers write long-term contracts that last years at a time, so retailers now are still selling electricity at the same elevated price as two years ago.

"We're still feeling the price impacts of what happened in 2022," she said.

What help is available?

The state government issued a $550 cost-of-living rebate last year for Queensland households, to come off electricity bills each quarter.

Vulnerable Queenslanders like seniors, low-income families, veterans and asylum seekers are eligible for a separate cost-of-living rebate of up to $1,072 this year.

It's little relief for 73-year-old part age pensioner Kay Wood, whose quarterly electricity bill has come in at $1,790 — nearly double what she paid for the same period last year.

"That, to me, is just unworkable," she said.

"We don't have any savings to speak of and no huge superannuation to fall back on.

"So when I give up work… it scares me to even think about how we're going to live week to week with the sort of bills like the electricity bill."

In a statement, the Department of Energy and Climate said the government has pledged to provide "further support in the next state Budget" but did not respond to whether either rebates would be continued.

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