Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

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A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

  • Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

  • 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

receptionist resume example

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

  • Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
  • Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
  • Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
  • Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
  • Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
  • Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
  • Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
  • Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

  • Your resume sections are all out of order.
  • Your resume is very hard to follow because of a messy structure.
  • The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

receptionist chornological resume

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

  • Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
  • Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
  • Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
  • Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

novoresume-resume-examples

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

  • Professional title. 
  • Phone number.
  • Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

  • A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
  • A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

job search masterclass novoresume

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

  • Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
  • Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
  • List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

  • Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
  • Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
  • You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

  • Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
  • Achieved 95% customer satisfaction score based on feedback forms.
  • Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

  • Answered questions.
  • Provided good customer service.
  • Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

  • Add your latest and highest degree first. 
  • Start off with the degree name, then the institution’s name, and the dates attended. 
  • Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

  • Academic merits and achievements
  • Relevant coursework taken
  • Extracurricular activities  

BA in World Literature

  • Graduated Summa Cum Laude
  • Graduated first of the class in Communications
  • Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

  • Verbal and written communication
  • Professionalism
  • Customer focus
  • Organization and planning
  • Handling pressure and tolerating stress
  • Attention to detail
  • Reliability
  • Multitasking
  • Conflict resolution
  • Problem-solving
  • Prioritizing
  • Time Management

Receptionist Hard Skills

  • Microsoft Office (Word, Excel, Outlook)
  • Administrative skills
  • Supply management
  • Typing skills (include WPM)
  • Information management software
  • Use of office equipment (fax machines, copiers, etc)
  • Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

  • Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
  • Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
  • Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
  • Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
  • Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

  • Microsoft Office Specialist - Issued by Microsoft
  • Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

  • Helped staff with daily clerical tasks and activities
  • Got hands-on experience doing administrational work
  • French (Fluent)
  • German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

  • Summarize your most important skills, achievements, or experiences.
  • Expand on any information you couldn’t talk about in detail in your receptionist resume.
  • Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

  • Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
  • Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
  • Write a strong cover letter ending by including a strong call to action. 
  • Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
  • Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

  • Customer Service Resume
  • Event Planner Resume
  • Bar and Restaurant Manager Resume
  • Cashier Resume
  • Waiter Resume
  • Server Resume
  • Barista Resume
  • Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

  • Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
  • Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
  • Quantify your work experiences by using the XYZ formula.
  • Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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  • Resume and Cover Letter
  • Receptionist Job Description:...

Receptionist Job Description: All Key Roles & Duties

7 min read · Updated on May 16, 2024

Marsha Hebert

This Receptionist job description provides all the details you need to write a new resume

Whether you consider being a receptionist a job or a career, it's crucial to recognize the significant role you play in the company's operations. The chances are great – practically 100% – that you'll need a winning resume to even get your foot in the door. After all, the Receptionist role is an all-important client-focused, face-of-the-company position, and employers will want to know up-front that you have what it takes. 

Enter the Receptionist job description. It's not just a document but a guide that will lead you to write an effective resume. It contains information that is critically important to what you'll write in your new resume. In fact, as you read through all the key roles and duties, you'll need to extract relevant keywords to use in your resume to get past the ATS and impress the hiring manager.

Get ready to write your resume before you actually start writing

There's a bit of homework you have to complete before you can start writing your Receptionist resume and even before you start reviewing Receptionist job descriptions. 

You need to make a list of your skills and career achievements

You also need to choose the format you want to use for your resume 

There are three formats to choose from, including:

Reverse-chronological

Functional 

In most instances, you'll need to opt for the reverse chronological format because it's the one that will get past the applicant tracking system the company is using to weed out candidates. It'll also be the one the hiring manager wants to see. 

Another thing that makes the reverse-chronological resume the best option is how easy it is to put together – basically, all you're doing is filling in the blanks of a very well-defined structure.

Contact information

Title/Headline

Profile Paragraph

Core Competencies

Professional Experience

As you work through each section of your new resume, inject the skills and achievements you've listed from your career to tell a story of accomplishment and progression. 

Remember to use action verbs to make your resume more engaging. For instance, instead of saying 'Handled customer inquiries,' you could say 'Managed customer inquiries' to make your role sound more proactive. 

Related reading: How to Make a Resume: Beginner's Writing Guide with Examples

Receptionist top skills & proficiencies

Sometimes, it can be challenging to come up with a list of skills because people simply don't like to brag about what they know. Other times, job seekers question whether something they know how to do qualifies as a skill because it's so simple a thing. 

To get your brain juices flowing and to help you see that even the most minor task can fit into your Receptionist resume as a skill, here's a list you can use for inspiration. 

Customer Service

Overachieving Attitude

Verbal and Written Communication

Professional

Problem-Solving Skills

Accuracy and Attention to Detail

Interpersonal Skills

Telephone Skills

Microsoft Office Skills

Professionalism

Customer Focus

Organization

Handle Pressure

Supply Management

Skills equal keywords

You have to go one step further from simply listing your skills on your resume. Now, you can start to review Receptionist job descriptions to make sure your skills align with what companies are looking for. The keywords in the Receptionist job description are a direct reflection of the skills the company is seeking in its new Receptionist. Use these keywords to show that you have what it takes to excel in the role. 

By reviewing job description examples – like the one below – you'll be able to identify what technical skills (specific, job-related skills like operating a switchboard) and soft skills (personal attributes like communication and adaptability) matter most to an employer in your target field. 

When crafting your resume, aim to include as much relevant information from the Receptionist job description as possible. This will show the hiring manager that you understand the role and have the necessary skills and experience to succeed as a Receptionist. 

Receptionist job description

Let's take a look at what a normal Receptionist job description looks like. The first thing you'll likely see is a job summary that gives an overview of the daily activities you'll perform as a Receptionist.

Job summary

Greet vendors, customers, job applicants, and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.

Responsibilities

After the job summary, you'll find a list of bullet points that break down specific duties individually. This is a great place to extract keywords for your Receptionist resume.

Greet clients as soon as they arrive and connect them with the appropriate party

Answer the phone in a timely manner and direct calls to the correct offices

Create and manage both digital and hardcopy filing systems for all partners

Make travel arrangements and schedule meetings based on all partners' itineraries

Deal with bookings by phone, e-mail, letter, fax, or face-to-face

Complete procedures when Guests arrive and leave

Prepare bills and take payments

Take and pass on messages to Guests

Deal with special requests from Guests

Answer questions about what the hotel offers and the surrounding area

Deal with complaints or problems

Answer telephone calls and take messages or forward calls

Schedule and confirm appointments and maintain event calendars

Check visitors in and direct or escort them to specific destinations

Inform other employees of visitors' arrivals or cancellations

Enter customer data and send correspondence

Copy, file, and maintain paper or electronic documents and records

Handle incoming and outgoing mail

Qualifications

The final thing you'll see in a Receptionist job description is a list of qualifications that describe everything from the level of education you need to the number of years of experience. Here's what a qualifications list could look like:

More than five years of experience as a Receptionist or Front Office Representative

High school diploma/GED

Bilingual preferred

Adaptable and flexible with an excellent ability to multitask

Self-motivated with strong communication skills

Knowledge of customer service best practices

Computer savvy with experience in data entry, word processing, and managing files

How to use the Receptionist job description

As you work through each section of your reverse-chronological resume, you'll insert items from your list of skills and achievements that mirror what the Receptionist job description defines as necessary for job success. This is called tailoring your resume to the job.

At the end of the day, the hiring manager cares less about everything you've done during your career and more about achievements that prove you'll be an asset to their team – achievements being what's important. 

Let's say that you “issued guest badges” at a company in the past. That's great because it's specifically mentioned in the new job description. You can improve upon that relevant keyword by quantifying your experience and turning it into an achievement. 

Reduced security incidents by 12% by following company protocols to issue guest badges. 

Now, the new company will see that you can do what they want you to and that you understand how to follow protocols to improve things. You're a winner!

It's time to apply for jobs

Once your resume is ready and perfectly tailored to the Receptionist job description, it's time to send it out. Here are a few tips to keep your Receptionist job search organized and manageable.

Network with like-minded individuals

Follow up after you apply for a job

Get ready for interviews

Maintain a positive mindset

You got this!

Searching for a new job can be frustrating, especially if it starts to take a long time. Don't give up. Keep reviewing Receptionist job descriptions to make sure that you've got the right keywords in your resume. You'll land an interview before you know it. 

Having a third party review your resume can be extremely helpful and even boost your confidence. TopResume offers a free resume review and will happily give yours a once-over to make sure it's hitting the mark.

Recommended reading: 

Your path to a great resume starts here.

17 Resume Tips to Get Seen and Hired Faster

Unconventional Ways to Stay on a Recruiter's Radar

Related Articles:

Machine Operator Skills: Add to Improve Your Resume!

Host/Hostess Skills: Add to Improve Your Resume!

Spring Cleaning Your Resume: Tips for Keeping it Concise

See how your resume stacks up.

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9 Front Desk Receptionist Resume Examples for 2024

Stephen Greet

Front Desk Receptionist

Front Desk Receptionist

Best for careers that encourage creativity

Browsing for creative resume templates? In graphic design, photography, or event planning? Make a statement with this modern resume.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

  • Front Desk Receptionist Resume
  • Front Desk Receptionist Resumes by Experience
  • Front Desk Receptionist Resumes by Role
  • Write a Resume for Front Desk Receptionists

Front desk receptionists have a broad range of responsibilities throughout all industries. They’re the face of the company and handle office management with exceptional communication skills while wearing many different hats.

Determining what content is important to hiring managers and  how to write your resume  or AI cover letter for this exciting field can be difficult. That’s why we analyzed hundreds of front desk receptionist resume samples from all levels of experience and industries. We learned what works to help you get more interviews in 2024.

The hardest part of  building your resume  is getting started.  Our nine front desk receptionist resumes helped land jobs in 2024 , so they’re a great launching pad.

Front Desk Receptionist Resume Example

or download as PDF

Front desk receptionist resume example with 11 years of experience

Why this resume works

  • For example, did you help improve the efficiency of scheduling? Did you reduce the errors in billing? Improve customer satisfaction scores?
  • A worthwhile summary should showcase your specializations and many (10+) years in the industry. Don’t forget to customize it by mentioning the target business by name. 
  • Metrics are the best way to display your impact in your bullet points, as they’re concrete, measurable, and help break up chunks of monotonous text.
  • Don’t forget to  check your resume  score with our free tool to gain the recruiter’s attention and increase your chances of an interview.

Beginner Front Desk Receptionist Resume

Beginner front desk receptionist resume example with 11 years of experience

  • Weave together your skills and achievements to give recruiters a hard time not choosing you.

Entry-Level Front Desk Receptionist Resume

Entry-level front desk receptionist resume example

  • Do you have a specific interest in the position or company to which you’re applying? Mention that! However, if you’re not planning to customize your objective for each role you apply to, then you’re better leaving it off entirely.
  • All work experience demonstrates some level of responsibility. In addition, any experience you’ve had interacting with customers applies to becoming a successful front desk receptionist.

Gym Front Desk Resume

Gym front desk resume example with 5 years of experience

  • Leo’s description of his stint as a receptionist at Lockheed Martin makes for a great example here. He screens 78 calls daily, contributes to cutting company-wide paper consumption by 43%, and oversees 1,400 pages of archival content.

Front Desk Associate Resume

Front desk associate resume example with administration and sales experience

  • Is the company looking for someone familiar with Pipedrive? Then, you could show how you used this tool to track customer purchase patterns for optimizing product placement and sales. Or do they demand Hootsuite proficiency? Elucidate instances when you deployed it for strategic social media management.
  • Further your alignment and connection with the company in your front desk receptionist cover letter .

Front Desk Dental Receptionist Resume

Front desk dental receptionist resume example with 9 years of experience

  • It also went a step further to show how exemplary customer service led to increased retention rates, and that’s good for business.

Front Desk Medical Receptionist Resume

Front desk medical receptionist resume example with 11 years of experience

  • As a front desk medical receptionist, customize your resume by how your work directly (and positively) impacted the office through your exceptional customer service skills and understanding of medical office best practices. Cite specific data-driven examples, including process improvements and patient-centric techniques.
  • Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. This will catch the hiring manager’s eye looking for that “right fit” for their company.
  • List any  special skills on your resume  related to the medical field like medical terminology or medical software. This sets you up for success as employers see you’re qualified for the role, especially if the job description prefers candidates with your specific skill set.

Hotel Front Desk Receptionist Resume

receptionist duties on resume

  • Your hotel front desk receptionist resume should include your strong communication skills using sales techniques to improve the customer experience (and hotel revenue). Be sure to indicate your confident communication expertise and customer service experience. This appeals to employers because they see your keen ability to collaborate and meet (or exceed) guest standards.
  • Mention your leadership abilities, including training new team members or coaching existing team members. Hiring managers will be less likely to question your leadership savvy and more apt to contact you for an interview. Always list the results of your leadership efforts using numbers.

School Front Desk Receptionist Resume

School front desk receptionist resume example with 12 years of experience

  • Your school front desk receptionist resume should showcase your ability to manage different projects and responsibilities and handle a high-volume customer service of diverse populations (for example, staff members, school administrators, students, and parents). Discuss your education field’s nuances, including best practices and communication channels.
  • Bonus: Highlight any responsibilities outside of the “normal” scope of a school front desk receptionist (for example, nurses station, reporting, direct administrative support). This gets you noticed.

Related resume guides

  • Operations Manager
  • Medical receptionist
  • Human Resources
  • Office assistant

How to Write a Resume for Front Desk Receptionists

Recruiter points with yellow chalk to job skills and qualifications list on blackboard

Making a resume is a snap with these four easy steps. You’ll make a stellar first impression with these practical and specific tips for building a front desk receptionist resume in 2024:

Front desk receptionists are the face of a company, so choose a resume template that reflects your professionalism, friendliness, and helpfulness. If you’re looking to work for a company that appreciates business casual like a law firm or doctor’s office, you’ll do well with a professional or elegant resume template, which has enough personality to stand out but still exude class and respect. On the other hand, if you’re hoping to help folks get signed up at the gym, organize communication and admin work for a startup, welcome folks into a travel agency, or anything that’s a bit more casual, creative templates that use a little more color will be a wise but fun choice.

Communication—interpersonal skills as well as written communication—and prioritization are among the most important skills as a receptionist. While other job seekers largely take advantage of “communication” in their resumes, this really can’t be emphasized enough for a front desk receptionist.

Besides listing communication and prioritization in the skills section on your resume , look for ways to demonstrate those skills in action in your work experience section. For instance, did you serve the front desk while also registering guests, logging requests, and finding resolutions to customer problems? That says you’re good at prioritizing tasks—all without ever using the word “prioritize.” Pretty cool.

Write your resume with the specific industry in mind. A front desk receptionist for an insurance company will have some different responsibilities than in the medical industry. Think about the most important responsibilities required in the role you want. Will you be scheduling appointments for clients, completing data entry, or answering and redirecting calls? If so, talk about past work accomplishments and success where you may have done things like:

◉ Confirmed client appointments 24 hours in advance to reduce no-shows by 22% ◉ Reduced paper use by 36% with data entry of student and testing records ◉ Addressed 80% of client concerns without redirecting or putting the client on hold

You’re a company’s ambassador, so it’s vitally important that you catch typos and mistakes in your resume.  Check your resume  a couple of times and even have a co-worker or a grammatical guru friend take a look for you. Since you so often serve as someone’s first impression of a company or organization, don’t let a silly mistake like the wrong letter in an email address keep you from getting a call for an interview.

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  2. Receptionist Resumes & Guide

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  3. Receptionist Resume Example & Writing Guide

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  4. Receptionist Resumes & Guide

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  5. Receptionist Resume Example & Writing Guide

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  6. Explore Our Sample of Receptionist Job Description Template for Free

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COMMENTS

  1. Receptionist Resume Sample for 2024 [Job Description, Skills &

    A receptionist does much more than welcome, greet, and direct a company’s guests or clients. The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others.

  2. Receptionist Job Description: All Key Roles & Duties

    Receptionist Job Description: All Key Roles & Duties. 7 min read · Updated on May 16, 2024. Marsha Hebert. This Receptionist job description provides all the details you need to write a new resume. Whether you consider being a receptionist a job or a career, it's crucial to recognize the significant role you play in the company's operations.

  3. Receptionist Job Description for a Resume: Examples 2024

    Ever wondered how to write an effective receptionist job description for a resume (hotel, medical center)? Discover our tips on how to list your job duties.

  4. Receptionist Resume Examples and Template for 2024

    Learn how to write a successful resume, review two examples of professional receptionist resumes and explore common skills and certifications.

  5. Receptionist Resume Examples for 2024 (+Duties & Skills)

    Receptionists are the face of a front office. They meet, greet, and register customers, answer phones, make calls, and schedule appointments. They may also handle billing. A receptionist resume must prove you can keep track of dozens of customers efficiently and maintain a friendly attitude.

  6. 9 Front Desk Receptionist Resume Examples for 2024

    9 Front Desk Receptionist Resume Examples for 2024. Stephen Greet February 15, 2024. Microsoft Word Google Docs PDF. Front Desk Receptionist. Use this template. Best for careers that encourage creativity. Browsing for creative resume templates? In graphic design, photography, or event planning? Make a statement with this modern resume.

  7. Receptionist Resume Examples & Template [2024]

    This guide will show you: A receptionist resume sample better than 9 out of 10 other resumes. How to write a receptionist resume in our builder and land more interviews. Tips and examples of how to present work achievements and receptionist skills on a resume.

  8. Receptionist Resume Examples and Templates for 2024

    Start Building. 1. Write a dynamic profile summarizing your receptionist qualifications. When you’re applying for a receptionist position, you need to show potential employers that you have the right balance of customer service skills and technical ability to handle the front end of the business.