Reservations Essentials: Common entries reference guide

You are viewing this page from an external source and its content may or may not be applicable in your market. if you are already a registered user of amadeus service hub, please login to access the full knowledge base, news, training materials and other services specific to your market..

Updated 20/09/2023   |   9110 Views angle-down

This guide is designed to be used as a resource for any Reservations Essentials learning path or instructor-led course. For a full list of cryptic entries, refer to Cryptic Entries in Amadeus Service Hub or go to the HE pages.

The following table contains some of the most common basic entries used in Amadeus.

Create a quick PNR:

PNR retrieval

Frequent flyer, special service request, modify elements:, print and email itineraries.

seat assignment in amadeus

travelstudy

travel study for all

How to Assign Seats in Amadeus

In this lesson, we will learn how to assign seats for a reservation. Assigning seats as per the preference of the traveller is possible when using Amadeus. Most of the full-service airlines allow you to assign seats on Amadeus however nowadays some airlines charge a fee for economy class travellers for pre assigning a seat on restrictive fares. Seating for business and first-class travellers can be made without any restrictions or charges. Below we will explain the process of assigning seats on Amadeus.

Step 1  – Before you assign a seat you must know which is vacant or which is occupied, Every seat on an aircraft has an alphanumeric number and two assign a seat which a passenger has requested for you first need to check the seat map if the same is occupied or vacant. The command to check seat Map is as below.

Here SM is the command to view seat map for an itinerary on line number two. This command can be used only when you are in a pnr.

When you enter the above command below command cryptic and graphical map of seating is displayed. You can choose whichever seat the traveller prefers.

seat assignment in amadeus

In the above image, you will notice below the cryptic map a detailed explanation of all the characteristics of the seat map have been shown. For example  “.” means seat being available and “+” means the seat is occupied.

Besides the cryptic map displayed in the above example, Amadeus also displays a graphical map as below, this map is much easier to understand and seat selection is easier on this map as one has to simply click on the highlighted green seats to assign the same.

seat assignment in amadeus

However, if you are not able to display the graphical map you can always choose seats using the conventional cryptic commands.

Now if you observe above seat map, seat no 8D is vacant and we can assign the same by the following command.

Here ST is the command followed by “/” and seat no which you want to assign for a flight on segment number 2. When you enter the above command a seat is pre-assigned for the traveller as per preference and same does not need to be requested again at check-in.

seat assignment in amadeus

This is how you assign seats for a reservation

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

  • Public feed Current Page
  • New question

My feed - Search and shopping

Forumthreads.

seat assignment in amadeus

How to check historical seats data from PNR history

seat assignment in amadeus

Is there a way in a reservation that seats were confirmed and then that segment is changed that you can see what the passengers were holding.

I know to look in history of a record it is RH  ( enter ) is there a format to see Historical seats held. 

Hello Alley,

There is a feature to retrieve seat data from PNR history using "RHST" cryptic entry. Could you please try and let us know if it what you were looking for?

Best regards

Airline Reservation Tutorials | Travel Agent Guides & Tips

  • About The Manuals

Wednesday, September 24, 2014

Seat assignment.

seat assignment in amadeus

Posts You Can Read Next on Amadeus , seat assignment , seats

1 comment :.

seat assignment in amadeus

Thank for share such a nice blog with us. I am very happy to see your blog. Thank again. Online Travel Agent in Lahore .

404 Not found

Flight | Book | Assign a seat—Global

If you can't assign the seat.

If either there is no seat map available, or assigning the seat is not free, do not assign the seat in the GDS.

  • Many airlines will allow check in online 24-48 hours before departure under Manage my booking .
  • Tell the traveler they’ll need their airline reference locator and last name to book directly through the airline website.
  • Give the traveler their airline record locator (PNR.)
  • Go to navigation
  • Go to main content
  • Go to search
  • Go to footer

Main content

Boeing 777 economy class // Economy Klasse // classe économique

Advance seat reservation

If you want a window seat, prefer more legroom or would like to sit together as a group, book the best seats now for an additional charge.

How to choose your seat in advance

During booking.

You can book the seat of your choice while booking your flight on swiss.com.

After booking

If you have already booked a flight, you can reserve your seat later through your personal profile up to 48 hours before departure

More information

Preferred seats can be reserved on all flights operated by SWISS and Edelweiss up to 48 hours before departure. As a Miles & More Top Tier Customer (status customer), this offer for flights operated by SWISS is even available to you free of charge shortly before departure (additional charge on Economy Light fares).

You have the right to a free advance seat reservation according to the regulations of the Italian Civil Aviation Authority (ENAC) on flights from and to Italy if you meet the following criteria: you are travelling with a child between the ages of 2 and 12 years and/or you are a passenger with a disability or are travelling with a passenger with a disability. The Lufthansa Group will ensure you get a complimentary seat next to one another at check-in.

Classic seat

Classic seat – swiss economy and edelweiss economy.

seat assignment in amadeus

Decide for yourself where you would like to sit. Do you prefer the aisle or window seat? You can now reserve the seat of your choice on all SWISS and Edelweiss European and intercontinental flights.

Classic seat – SWISS Premium Economy

seat assignment in amadeus

Do you have a SWISS Premium Economy ticket? You can select a seat of your choice and arrive at your destination relaxed.

Preferred Zone seat

Preferred zone seat – swiss economy.

Boeing 777 economy class // Economy Klasse // classe économique

Saving time made easy. Choose a Preferred Zone seat, right behind Business Class, and you will be one of the first passengers to board.

Extra Legroom seat

Extra legroom seat – swiss economy and edelweiss economy.

Airbus A330/340 economy class SWISS Choice extra legroom seat // Economy Klasse Sitzplatz mit extra Beinfreiheit // classe économique siège avec place supplémentaire pour les jambes

Enjoy more space to move in SWISS Economy and Edelweiss Economy. Reserve one of our most popular seats with extra legroom (at least 7.5 cm / 3 inches) and fly in even greater comfort.

Economy Max seat

Economy max seat – edelweiss economy.

EDW, A340, Airbus A340, Economy Max

With an Economy Max seat, you enjoy 15 cm more legroom, a larger seat pitch and additional services, such as complimentary alcoholic beverages. Economy Max is available on all Edelweiss long-haul flights.

Extra Space seat

Extra space seat – swiss business.

seat assignment in amadeus

Whether you’re travelling privately or on business, the Extra Space seat offers you the ultimate in privacy and more room thanks to a larger stowage space so you arrive at your destination even more relaxed.

SWISS First seat to/from Tel Aviv and Cairo

The best comfort with the swiss first seat.

Airbus A330 first class // erste Klasse // première classe

Experience a bit more on your next SWISS Business flight to/from Tel Aviv (TLV) and Cairo (CAI). Get the highest level of privacy and comfort in SWISS First.

Benefits for Miles & More status customers

SWISS HON Circle Members and Senators can reserve their preferred seat free of charge for all those travelling with them under the same PNR. This applies to all booking classes on flights with Austrian, Brussels Airlines, Lufthansa and SWISS (except the Economy Light fare on short-haul flights). Flights operated by Edelweiss with flight numbers between LX8000 and LX8999 are not included.

1 Please note that a confirmed advance seat reservation does not entitle you to a specific passenger seat on board the aircraft (e.g. 14A), but to the category of seat selected (Privacy seat, Extra Legroom seat, Preferred Zone seat or Classic window, aisle or centre seat).

2 Prices quoted in Swiss Francs are reference values for Switzerland.

3 On selected short-haul flights served by a long-haul aircraft, our SWISS Business passengers have the option of booking a SWISS First seat. Enjoy the SWISS First seat and the customary SWISS Business service.

  • Frequently asked questions about advance seat reservations
  • Terms and conditions

Free neighbouring seat for more room

If you require an additional seat for physical reasons or would simply like more room, you can book an additional passenger seat next to you on all SWISS flights by contacting our Service Centre. This way you can avoid being denied carriage in the event of the flight being fully booked.

IMAGES

  1. How to display a seat map using the flight information

    seat assignment in amadeus

  2. Amadeus Selling Platform Connect: How to book a seat and issue the EMD

    seat assignment in amadeus

  3. Seat selection with Amadeus flight booking APIs

    seat assignment in amadeus

  4. How to modify a seat selection using the Seat Map (Graphic)

    seat assignment in amadeus

  5. Increase or Decrease Seats in Amadeus| Seat badhane ki Amadeus command

    seat assignment in amadeus

  6. How to display a seat map using the flight information

    seat assignment in amadeus

VIDEO

  1. Amadeus ha CAMBIATO IL REGOLAMENTO per far esibire GEOLIER 🙌🏼 #sanremo2024

  2. Sell seat in the plane on System Amadeus

  3. Reserved Seating

  4. Airplane Seat Assignment Probability, Medium, LeetCode 1227

COMMENTS

  1. How to make a seat request (Cryptic)

    To request a specific seat for a specific segment, enter, for example: ST/13C/P1/S5. Entry. Description. ST. Transaction code for seat. /13C. Seat number requested (two digit and one letter) Note: Larger aircraft such as the airbus A380 will accept a three digit and one letter code. /P1.

  2. How to assign seats in Amadeus

    Welcome to AMADEUS Session - 17For Enquiries call/whatsapp now +91 8929731707How to assign seats in Amadeus | Travelocademy English | Cryptic and Graphical ...

  3. Flight

    Process. After the booking is confirmed, check to see if you can assign a specific seat in Amadeus. You can assign a seat if both: The seat map is available. You can assign a seat free of charge. Display the seat map for the specific flight segment. If free of charge, select the seat the traveler is requesting.

  4. Reservations Essentials: Common entries reference guide

    Procedure. This guide is designed to be used as a resource for any Reservations Essentials learning path or instructor-led course. For a full list of cryptic entries, refer to Cryptic Entries in Amadeus Service Hub or go to the HE pages. The following table contains some of the most common basic entries used in Amadeus. Create a quick PNR: Entry.

  5. How to Assign Seats in Amadeus

    Below we will explain the process of assigning seats on Amadeus. Step 1 - Before you assign a seat you must know which is vacant or which is occupied, Every seat on an aircraft has an alphanumeric number and two assign a seat which a passenger has requested for you first need to check the seat map if the same is occupied or vacant. The ...

  6. Flight

    Display all seat assignments. RTSTR. Cancel all seats. SX. Cancel seats for a specific segment. XE[Element number] Top of page . Form of Identification (FOID) The below commands are Non-US only. Command description. Amadeus. Add SR FOID for credit card. SRFOID6XHK1-CC[CC code][CC number]/P[passenger number] Add SR FOID for driver's license.

  7. Seat selection with Amadeus flight booking APIs

    Learn how to enable seat selection and booking using Amadeus Self-Service flight booking APIs. This tutorial will cover checking seat availability on a given...

  8. How to assign the Seat & Meal in Amadeus and how to update ...

    How to assign the Seat & Meal in Amadeus and how to update the frequent flyer number in the booking.How to assign the Seat & Meal in Amadeus and how to updat...

  9. Amadeus Apex: How to Reserve a Seat using the Seat Map

    The Seats plus Services Catalogue is a pop-up window that allows thou to request non-chargeable (standard) or chargeable professional, as well for set a seat. The Seats and Services Catalogue is a pop-up window this enabled you to require non-chargeable (standard) and chargeable services, as well as reserve a seat.

  10. PDF Selecting and Paying for Paid Seats in Amadeus Selling Platform Connect

    2 • Step 3: To reserve a single seat, click on a seat or enter the seat number in the text field provided and click on Add SSR An image of the seat map with option to manually enter a seat number or click an available seat is shown below • Step 4: The Services Summary will appear at the bottom with your Seat Preference showing as not priced. At this

  11. How to check historical seats data from PNR history

    Is there a way in a reservation that seats were confirmed and then that segment is changed that you can see what the passengers were holding. I know to look in history of a record it is RH ( enter ) is there a format to see Historical seats held. Answer. Accepted answer. Accepted by

  12. Travel Agent Guides & Tips: Seat Assignment

    The Amadeus system provides you with the ability to place seat requests into PNR for your passengers. This is often known as Advance Seat Reservation because you would normally obtain your seat allocation when at the airport.Advance seat Request entries can only be made for flight segments with one of the following status codes - HK , RR , KK , TK , LK , SS , KL.

  13. Amadeus Tip: How to Reserve a Seat using the Place Map

    7. For reserve a alone seat, click on a seat or enter the seat counter in which text field provided press click on Add Seats. 8. To reserve multiple seats: - Click on an available seat for each passenger. - Alternatively, entry of bottom numbers in the text field provided and click on Add Seats.

  14. Article: Flight

    After the booking is confirmed, check to see if you can assign a specific seat in Amadeus. You can assign a seat if both: The seat map is available; ... Confirm from KK to HK of a seat assignment <line number>/HK. Cancel seats for a specific flight segment. XE<Element Number>

  15. Shortcut commands in Amadeus

    let's enhance our amadeus knowledge...amadeus session - 44 | shortcut commands in amadeus | seats | class | queue | ticket | itinerary | travel training...

  16. Lufthansa to sell advance seat assignments in Amadeus

    Lufthansa and its Austrian Airlines subsidiary agreed to sell advance seat assignments via the Amadeus GDS. To be implemented in the coming weeks, the deal will enable subscribers in 63 markets to ...

  17. Advance seat reservation

    3 On selected short-haul flights served by a long-haul aircraft, our SWISS Business passengers have the option of booking a SWISS First seat. Enjoy the SWISS First seat and the customary SWISS Business service. Reserve your passenger seat in advance now. An advance seat reservation is available on all SWISS flights up to 48 hours before departure.