the importance of business plan

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The importance of business plan: 5 key reasons.

A key part of any business is its business plan. They can help define the goals of your business and help it reach success. A good business plan can also help you develop an adequate marketing strategy. There are a number of reasons all business owners need business plans, keep reading to learn more!

Here’s What We’ll Cover:

What Is a Business Plan?

5 reasons you need a well-written business plan, how do i make a business plan, key takeaways.

A business plan contains detailed information that can help determine its success. Some of this information can include the following:

• Market analysis
• Cash flow projection
• Competitive analysis
• Financial statements and financial projections
• An operating plan

A solid business plan is a good way to attract potential investors. It can also help you display to business partners that you have a successful business growing. In a competitive landscape, a formal business plan is your key to success.

Check out all of the biggest reasons you need a good business plan below.

1. To Secure Funding

Whether you’re seeking funding from a venture capitalist or a bank, you’ll need a business plan. Business plans are the foundation of a business. They tell the parties that you’re seeking funding from whether or not you’re worth investing in. If you need any sort of outside financing, you’ll need a good business plan to secure it.

2. Set and Communicate Goals

A business plan gives you a tangible way of reviewing your business goals. Business plans revolve around the present and the future. When you establish your goals and put them in writing, you’re more likely to reach them. A strong business plan includes these goals, and allows you to communicate them to investors and employees alike.

3. Prove Viability in the Market

While many businesses are born from passion, not many will last without an effective business plan. While a business concept may seem sound, things may change once the specifics are written down. Often, people who attempt to start a business without a plan will fail. This is because they don’t take into account all of the planning and funds needed to get a business off of the ground.

Market research is a large part of the business planning process. It lets you review your potential customers, as well as the competition, in your field. By understanding both you can set price points for products or services. Sometimes, it may not make sense to start a business based on the existing competition. Other times, market research can guide you to effective marketing strategies that others lack. To have a successful business, it has to be viable. A business plan will help you determine that.

4. They Help Owners Avoid Failure

Far too often, small businesses fail. Many times, this is due to the lack of a strong business plan. There are many reasons that small businesses fail, most of which can be avoided by developing a business plan. Some of them are listed below, which can be avoided by having a business plan:

• The market doesn’t need the business’s product or service
• The business didn’t take into account the amount of capital needed
• The market is oversaturated
• The prices set by the business are too high, pushing potential customers away

Any good business plan includes information to help business owners avoid these issues.

5. Business Plans Reduce Risk

Related to the last reason, business plans help reduce risk. A well-thought-out business plan helps reduce risky decisions. They help business owners make informed decisions based on the research they conduct. Any business owner can tell you that the most important part of their job is making critical decisions. A business plan that factors in all possible situations helps make those decisions.

Luckily, there are plenty of tools available to help you create a business plan. A simple search can lead you to helpful tools, like a business plan template . These are helpful, as they let you fill in the information as you go. Many of them provide basic instructions on how to create the business plan, as well.

If you plan on starting a business, you’ll need a business plan. They’re good for a vast number of things. Business plans help owners make informed decisions, as well as set goals and secure funding. Don’t put off putting together your business plan!

If you’re in the planning stages of your business, be sure to check out our resource hub . We have plenty of valuable resources and articles for you when you’re just getting started. Check it out today!

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The importance of a business plan

Business plans are like road maps: it’s possible to travel without one, but that will only increase the odds of getting lost along the way.

Owners with a business plan see growth 30% faster than those without one, and 71% of the fast-growing companies have business plans . Before we get into the thick of it, let’s define and go over what a business plan actually is.

What is a business plan?

A business plan is a 15-20 page document that outlines how you will achieve your business objectives and includes information about your product, marketing strategies, and finances. You should create one when you’re starting a new business and keep updating it as your business grows.

Rather than putting yourself in a position where you may have to stop and ask for directions or even circle back and start over, small business owners often use business plans to help guide them. That’s because they help them see the bigger picture, plan ahead, make important decisions, and improve the overall likelihood of success. ‍

Why is a business plan important?

A well-written business plan is an important tool because it gives entrepreneurs and small business owners, as well as their employees, the ability to lay out their goals and track their progress as their business begins to grow. Business planning should be the first thing done when starting a new business. Business plans are also important for attracting investors so they can determine if your business is on the right path and worth putting money into.

Business plans typically include detailed information that can help improve your business’s chances of success, like:

• A market analysis : gathering information about factors and conditions that affect your industry
• Competitive analysis : evaluating the strengths and weaknesses of your competitors
• Customer segmentation : divide your customers into different groups based on specific characteristics to improve your marketing
• Marketing: using your research to advertise your business
• Logistics and operations plans : planning and executing the most efficient production process
• Cash flow projection : being prepared for how much money is going into and out of your business
• An overall path to long-term growth

10 reasons why you need a business plan

I know what you’re thinking: “Do I really need a business plan? It sounds like a lot of work, plus I heard they’re outdated and I like figuring things out as I go...”.

The answer is: yes, you really do need a business plan! As entrepreneur Kevin J. Donaldson said, “Going into business without a business plan is like going on a mountain trek without a map or GPS support—you’ll eventually get lost and starve! Though it may sound tedious and time-consuming, business plans are critical to starting your business and setting yourself up for success.

To outline the importance of business plans and make the process sound less daunting, here are 10 reasons why you need one for your small business.

1. To help you with critical decisions

The primary importance of a business plan is that they help you make better decisions. Entrepreneurship is often an endless exercise in decision making and crisis management. Sitting down and considering all the ramifications of any given decision is a luxury that small businesses can’t always afford. That’s where a business plan comes in.

Building a business plan allows you to determine the answer to some of the most critical business decisions ahead of time.

Creating a robust business plan is a forcing function—you have to sit down and think about major components of your business before you get started, like your marketing strategy and what products you’ll sell. You answer many tough questions before they arise. And thinking deeply about your core strategies can also help you understand how those decisions will impact your broader strategy.

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2. To iron out the kinks

Putting together a business plan requires entrepreneurs to ask themselves a lot of hard questions and take the time to come up with well-researched and insightful answers. Even if the document itself were to disappear as soon as it’s completed, the practice of writing it helps to articulate your vision in realistic terms and better determine if there are any gaps in your strategy.

3. To avoid the big mistakes

Only about half of small businesses are still around to celebrate their fifth birthday . While there are many reasons why small businesses fail, many of the most common are purposefully addressed in business plans.

According to data from CB Insights , some of the most common reasons businesses fail include:

• No market need : No one wants what you’re selling.
• Lack of capital : Cash flow issues or businesses simply run out of money.
• Inadequate team : This underscores the importance of hiring the right people to help you run your business.
• Stiff competition : It’s tough to generate a steady profit when you have a lot of competitors in your space.
• Pricing : Some entrepreneurs price their products or services too high or too low—both scenarios can be a recipe for disaster.

The exercise of creating a business plan can help you avoid these major mistakes. Whether it’s cash flow forecasts or a product-market fit analysis , every piece of a business plan can help spot some of those potentially critical mistakes before they arise. For example, don’t be afraid to scrap an idea you really loved if it turns out there’s no market need. Be honest with yourself!

Get a jumpstart on your business plan by creating your own cash flow projection .

4. To prove the viability of the business

Many businesses are created out of passion, and while passion can be a great motivator, it’s not a great proof point.

Planning out exactly how you’re going to turn that vision into a successful business is perhaps the most important step between concept and reality. Business plans can help you confirm that your grand idea makes sound business sense.

A critical component of your business plan is the market research section. Market research can offer deep insight into your customers, your competitors, and your chosen industry. Not only can it enlighten entrepreneurs who are starting up a new business, but it can also better inform existing businesses on activities like marketing, advertising, and releasing new products or services.

Want to prove there’s a market gap? Here’s how you can get started with market research.

5. To set better objectives and benchmarks

Without a business plan, objectives often become arbitrary, without much rhyme or reason behind them. Having a business plan can help make those benchmarks more intentional and consequential. They can also help keep you accountable to your long-term vision and strategy, and gain insights into how your strategy is (or isn’t) coming together over time.

6. To communicate objectives and benchmarks

Whether you’re managing a team of 100 or a team of two, you can’t always be there to make every decision yourself. Think of the business plan like a substitute teacher, ready to answer questions any time there’s an absence. Let your staff know that when in doubt, they can always consult the business plan to understand the next steps in the event that they can’t get an answer from you directly.

Sharing your business plan with team members also helps ensure that all members are aligned with what you’re doing, why, and share the same understanding of long-term objectives.

7. To provide a guide for service providers

Small businesses typically employ contractors , freelancers, and other professionals to help them with tasks like accounting , marketing, legal assistance, and as consultants. Having a business plan in place allows you to easily share relevant sections with those you rely on to support the organization, while ensuring everyone is on the same page.

8. To secure financing

Did you know you’re 2.5x more likely to get funded if you have a business plan?If you’re planning on pitching to venture capitalists, borrowing from a bank, or are considering selling your company in the future, you’re likely going to need a business plan. After all, anyone that’s interested in putting money into your company is going to want to know it’s in good hands and that it’s viable in the long run. Business plans are the most effective ways of proving that and are typically a requirement for anyone seeking outside financing.

Learn what you need to get a small business loan.

9. To better understand the broader landscape

No business is an island, and while you might have a strong handle on everything happening under your own roof, it’s equally important to understand the market terrain as well. Writing a business plan can go a long way in helping you better understand your competition and the market you’re operating in more broadly, illuminate consumer trends and preferences, potential disruptions and other insights that aren’t always plainly visible.

10. To reduce risk

Entrepreneurship is a risky business, but that risk becomes significantly more manageable once tested against a well-crafted business plan. Drawing up revenue and expense projections, devising logistics and operational plans, and understanding the market and competitive landscape can all help reduce the risk factor from an inherently precarious way to make a living. Having a business plan allows you to leave less up to chance, make better decisions, and enjoy the clearest possible view of the future of your company.

Understanding the importance of a business plan

Now that you have a solid grasp on the “why” behind business plans, you can confidently move forward with creating your own.

Remember that a business plan will grow and evolve along with your business, so it’s an important part of your whole journey—not just the beginning.

Related Posts

Now that you’ve read up on the purpose of a business plan, check out our guide to help you get started.

The information and tips shared on this blog are meant to be used as learning and personal development tools as you launch, run and grow your business. While a good place to start, these articles should not take the place of personalized advice from professionals. As our lawyers would say: “All content on Wave’s blog is intended for informational purposes only. It should not be considered legal or financial advice.” Additionally, Wave is the legal copyright holder of all materials on the blog, and others cannot re-use or publish it without our written consent.

Do you REALLY need a business plan?

The top three questions that I get asked most frequently as a professional business plan writer will probably not surprise you:

• What is the purpose of a business plan – why is it really required?
• How is it going to benefit my business if I write a business plan?
• Is a business plan really that important – how can I actually use it?

Keep reading to get my take on what the most essential advantages of preparing a business plan are—and why you may (not) need to prepare one.

The importance, purpose and benefit of a business plan is in that it enables you to validate a business idea, secure funding, set strategic goals – and then take organized action on those goals by making decisions, managing resources, risk and change, while effectively communicating with stakeholders.

Let’s take a closer look at how each of the important business planning benefits can catapult your business forward:

1. Validate Your Business Idea

The process of writing your business plan will force you to ask the difficult questions about the major components of your business, including:

• External: industry, target market of prospective customers, competitive landscape
• Internal: business model, unique selling proposition, operations, marketing, finance

Business planning connects the dots to draw a big picture of the entire business.

And imagine how much time and money you would save if working through a business plan revealed that your business idea is untenable. You would be surprised how often that happens – an idea that once sounded so very promising may easily fall apart after you actually write down all the facts, details and numbers.

While you may be tempted to jump directly into start-up mode, writing a business plan is an essential first step to check the feasibility of a business before investing too much time and money into it. Business plans help to confirm that the idea you are so passionate and convinced about is solid from business point of view.

Take the time to do the necessary research and work through a proper business plan. The more you know, the higher the likelihood that your business will succeed.

2. Set and Track Goals

Successful businesses are dynamic and continuously evolve. And so are good business plans that allow you to:

• Priorities: Regularly set goals, targets (e.g., sales revenues reached), milestones (e.g. number of employees hired), performance indicators and metrics for short, mid and long term
• Accountability: Track your progress toward goals and benchmarks
• Course-correction: make changes to your business as you learn more about your market and what works and what does not
• Mission: Refer to a clear set of values to help steer your business through any times of trouble

Essentially, business plan is a blueprint and an important strategic tool that keeps you focused, motivated and accountable to keep your business on track. When used properly and consulted regularly, it can help you measure and manage what you are working so hard to create – your long-term vision.

As humans, we work better when we have clear goals we can work towards. The everyday business hustle makes it challenging to keep an eye on the strategic priorities. The business planning process serves as a useful reminder.

3. Take Action

A business plan is also a plan of action . At its core, your plan identifies where you are now, where you want your business to go, and how you will get there.

Planning out exactly how you are going to turn your vision into a successful business is perhaps the most important step between an idea and reality. Success comes not only from having a vision but working towards that vision in a systematic and organized way.

A good business plan clearly outlines specific steps necessary to turn the business objectives into reality. Think of it as a roadmap to success. The strategy and tactics need to be in alignment to make sure that your day-to-day activities lead to the achievement of your business goals.

4. Manage Resources

A business plan also provides insight on how resources required for achieving your business goals will be structured and allocated according to their strategic priority. For example:

Large Spending Decisions

• Assets: When and in what amount will the business commit resources to buy/lease new assets, such as computers or vehicles.
• Human Resources: Objectives for hiring new employees, including not only their pay but how they will help the business grow and flourish.
• Business Space: Information on costs of renting/buying space for offices, retail, manufacturing or other operations, for example when expanding to a new location.

Cash Flow It is essential that a business carefully plans and manages cash flows to ensure that there are optimal levels of cash in the bank at all times and avoid situations where the business could run out of cash and could not afford to pay its bills.

Revenues v. Expenses In addition, your business plan will compare your revenue forecasts to the budgeted costs to make sure that your financials are healthy and the business is set up for success.

5. Make Decisions

Whether you are starting a small business or expanding an existing one, a business plan is an important tool to help guide your decisions:

Sound decisions Gathering information for the business plan boosts your knowledge across many important areas of the business:

• Industry, market, customers and competitors
• Financial projections (e.g., revenue, expenses, assets, cash flow)
• Operations, technology and logistics
• Human resources (management and staff)
• Creating value for your customer through products and services

Decision-making skills The business planning process involves thorough research and critical thinking about many intertwined and complex business issues. As a result, it solidifies the decision-making skills of the business owner and builds a solid foundation for strategic planning , prioritization and sound decision making in your business. The more you understand, the better your decisions will be.

Planning Thorough planning allows you to determine the answer to some of the most critical business decisions ahead of time , prepare for anticipate problems before they arise, and ensure that any tactical solutions are in line with the overall strategy and goals.

If you do not take time to plan, you risk becoming overwhelmed by countless options and conflicting directions because you are not unclear about the mission , vision and strategy for your business.

6. Manage Risk

Some level of uncertainty is inherent in every business, but there is a lot you can do to reduce and manage the risk, starting with a business plan to uncover your weak spots.

You will need to take a realistic and pragmatic look at the hard facts and identify:

• Major risks , challenges and obstacles that you can expect on the way – so you can prepare to deal with them.
• Weaknesses in your business idea, business model and strategy – so you can fix them.
• Critical mistakes before they arise – so you can avoid them.

Essentially, the business plan is your safety net . Naturally, business plan cannot entirely eliminate risk, but it can significantly reduce it and prepare you for any challenges you may encounter.

7. Communicate Internally

Attract talent For a business to succeed, attracting talented workers and partners is of vital importance.

A business plan can be used as a communication tool to attract the right talent at all levels, from skilled staff to executive management, to work for your business by explaining the direction and growth potential of the business in a presentable format.

Align performance Sharing your business plan with all team members helps to ensure that everyone is on the same page when it comes to the long-term vision and strategy.

You need their buy-in from the beginning, because aligning your team with your priorities will increase the efficiency of your business as everyone is working towards a common goal .

If everyone on your team understands that their piece of work matters and how it fits into the big picture, they are more invested in achieving the objectives of the business.

It also makes it easier to track and communicate on your progress.

Share and explain business objectives with your management team, employees and new hires. Make selected portions of your business plan part of your new employee training.

8. Communicate Externally

Alliances If you are interested in partnerships or joint ventures, you may share selected sections of your plan with the potential business partners in order to develop new alliances.

Suppliers A business plan can play a part in attracting reliable suppliers and getting approved for business credit from suppliers. Suppliers who feel confident that your business will succeed (e.g., sales projections) will be much more likely to extend credit.

In addition, suppliers may want to ensure their products are being represented in the right way .

Professional Services Having a business plan in place allows you to easily share relevant sections with those you rely on to support the organization, including attorneys, accountants, and other professional consultants as needed, to make sure that everyone is on the same page.

Advisors Share the plan with experts and professionals who are in a position to give you valuable advice.

Landlord Some landlords and property managers require businesses to submit a business plan to be considered for a lease to prove that your business will have sufficient cash flows to pay the rent.

Customers The business plan may also function as a prospectus for potential customers, especially when it comes to large corporate accounts and exclusive customer relationships.

9. Secure Funding

If you intend to seek outside financing for your business, you are likely going to need a business plan.

Whether you are seeking debt financing (e.g. loan or credit line) from a lender (e.g., bank or financial institution) or equity capital financing from investors (e.g., venture or angel capital), a business plan can make the difference between whether or not – and how much – someone decides to invest.

Investors and financiers are always looking at the risk of default and the earning potential based on facts and figures. Understandably, anyone who is interested in supporting your business will want to check that you know what you are doing, that their money is in good hands, and that the venture is viable in the long run.

Business plans tend to be the most effective ways of proving that. A presentation may pique their interest , but they will most probably request a well-written document they can study in detail before they will be prepared to make any financial commitment.

That is why a business plan can often be the single most important document you can present to potential investors/financiers that will provide the structure and confidence that they need to make decisions about funding and supporting your company.

Be prepared to have your business plan scrutinized . Investors and financiers will conduct extensive checks and analyses to be certain that what is written in your business plan faithful representation of the truth.

10. Grow and Change

It is a very common misconception that a business plan is a static document that a new business prepares once in the start-up phase and then happily forgets about.

But businesses are not static. And neither are business plans. The business plan for any business will change over time as the company evolves and expands .

In the growth phase, an updated business plan is particularly useful for:

Raising additional capital for expansion

• Seeking financing for new assets , such as equipment or property
• Securing financing to support steady cash flows (e.g., seasonality, market downturns, timing of sale/purchase invoices)
• Forecasting to allocate resources according to strategic priority and operational needs
• Valuation (e.g., mergers & acquisitions, tax issues, transactions related to divorce, inheritance, estate planning)

Keeping the business plan updated gives established businesses better chance of getting the money they need to grow or even keep operating.

Business plan is also an excellent tool for planning an exit as it would include the strategy and timelines for a transfer to new ownership or dissolution of the company.

Also, if you ever make the decision to sell your business or position yourself for a merger or an acquisition , a strong business plan in hand is going to help you to maximize the business valuation.

Valuation is the process of establishing the worth of a business by a valuation expert who will draw on professional experience as well as a business plan that will outline what you have, what it’s worth now and how much will it likely produce in the future.

Your business is likely to be worth more to a buyer if they clearly understand your business model, your market, your assets and your overall potential to grow and scale .

Related Questions

Business plan purpose: what is the purpose of a business plan.

The purpose of a business plan is to articulate a strategy for starting a new business or growing an existing one by identifying where the business is going and how it will get there to test the viability of a business idea and maximize the chances of securing funding and achieving business goals and success.

Business Plan Benefits: What are the benefits of a business plan?

A business plan benefits businesses by serving as a strategic tool outlining the steps and resources required to achieve goals and make business ideas succeed, as well as a communication tool allowing businesses to articulate their strategy to stakeholders that support the business.

Business Plan Importance: Why is business plan important?

The importance of a business plan lies in it being a roadmap that guides the decisions of a business on the road to success, providing clarity on all aspects of its operations. This blueprint outlines the goals of the business and what exactly is needed to achieve them through effective management.

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What Is a Business Plan?

Understanding business plans, how to write a business plan, common elements of a business plan, how often should a business plan be updated, the bottom line, business plan: what it is, what's included, and how to write one.

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and behavioral finance. Adam received his master's in economics from The New School for Social Research and his Ph.D. from the University of Wisconsin-Madison in sociology. He is a CFA charterholder as well as holding FINRA Series 7, 55 & 63 licenses. He currently researches and teaches economic sociology and the social studies of finance at the Hebrew University in Jerusalem.

A business plan is a document that details a company's goals and how it intends to achieve them. Business plans can be of benefit to both startups and well-established companies. For startups, a business plan can be essential for winning over potential lenders and investors. Established businesses can find one useful for staying on track and not losing sight of their goals. This article explains what an effective business plan needs to include and how to write one.

Key Takeaways

• A business plan is a document describing a company's business activities and how it plans to achieve its goals.
• Startup companies use business plans to get off the ground and attract outside investors.
• For established companies, a business plan can help keep the executive team focused on and working toward the company's short- and long-term objectives.
• There is no single format that a business plan must follow, but there are certain key elements that most companies will want to include.

Investopedia / Ryan Oakley

Any new business should have a business plan in place prior to beginning operations. In fact, banks and venture capital firms often want to see a business plan before they'll consider making a loan or providing capital to new businesses.

Even if a business isn't looking to raise additional money, a business plan can help it focus on its goals. A 2017 Harvard Business Review article reported that, "Entrepreneurs who write formal plans are 16% more likely to achieve viability than the otherwise identical nonplanning entrepreneurs."

Ideally, a business plan should be reviewed and updated periodically to reflect any goals that have been achieved or that may have changed. An established business that has decided to move in a new direction might create an entirely new business plan for itself.

There are numerous benefits to creating (and sticking to) a well-conceived business plan. These include being able to think through ideas before investing too much money in them and highlighting any potential obstacles to success. A company might also share its business plan with trusted outsiders to get their objective feedback. In addition, a business plan can help keep a company's executive team on the same page about strategic action items and priorities.

Business plans, even among competitors in the same industry, are rarely identical. However, they often have some of the same basic elements, as we describe below.

While it's a good idea to provide as much detail as necessary, it's also important that a business plan be concise enough to hold a reader's attention to the end.

While there are any number of templates that you can use to write a business plan, it's best to try to avoid producing a generic-looking one. Let your plan reflect the unique personality of your business.

Many business plans use some combination of the sections below, with varying levels of detail, depending on the company.

The length of a business plan can vary greatly from business to business. Regardless, it's best to fit the basic information into a 15- to 25-page document. Other crucial elements that take up a lot of space—such as applications for patents—can be referenced in the main document and attached as appendices.

These are some of the most common elements in many business plans:

• Executive summary: This section introduces the company and includes its mission statement along with relevant information about the company's leadership, employees, operations, and locations.
• Products and services: Here, the company should describe the products and services it offers or plans to introduce. That might include details on pricing, product lifespan, and unique benefits to the consumer. Other factors that could go into this section include production and manufacturing processes, any relevant patents the company may have, as well as proprietary technology . Information about research and development (R&D) can also be included here.
• Market analysis: A company needs to have a good handle on the current state of its industry and the existing competition. This section should explain where the company fits in, what types of customers it plans to target, and how easy or difficult it may be to take market share from incumbents.
• Marketing strategy: This section can describe how the company plans to attract and keep customers, including any anticipated advertising and marketing campaigns. It should also describe the distribution channel or channels it will use to get its products or services to consumers.
• Financial plans and projections: Established businesses can include financial statements, balance sheets, and other relevant financial information. New businesses can provide financial targets and estimates for the first few years. Your plan might also include any funding requests you're making.

The best business plans aren't generic ones created from easily accessed templates. A company should aim to entice readers with a plan that demonstrates its uniqueness and potential for success.

2 Types of Business Plans

Business plans can take many forms, but they are sometimes divided into two basic categories: traditional and lean startup. According to the U.S. Small Business Administration (SBA) , the traditional business plan is the more common of the two.

• Traditional business plans : These plans tend to be much longer than lean startup plans and contain considerably more detail. As a result they require more work on the part of the business, but they can also be more persuasive (and reassuring) to potential investors.
• Lean startup business plans : These use an abbreviated structure that highlights key elements. These business plans are short—as short as one page—and provide only the most basic detail. If a company wants to use this kind of plan, it should be prepared to provide more detail if an investor or a lender requests it.

Why Do Business Plans Fail?

A business plan is not a surefire recipe for success. The plan may have been unrealistic in its assumptions and projections to begin with. Markets and the overall economy might change in ways that couldn't have been foreseen. A competitor might introduce a revolutionary new product or service. All of this calls for building some flexibility into your plan, so you can pivot to a new course if needed.

How frequently a business plan needs to be revised will depend on the nature of the business. A well-established business might want to review its plan once a year and make changes if necessary. A new or fast-growing business in a fiercely competitive market might want to revise it more often, such as quarterly.

What Does a Lean Startup Business Plan Include?

The lean startup business plan is an option when a company prefers to give a quick explanation of its business. For example, a brand-new company may feel that it doesn't have a lot of information to provide yet.

Sections can include: a value proposition ; the company's major activities and advantages; resources such as staff, intellectual property, and capital; a list of partnerships; customer segments; and revenue sources.

A business plan can be useful to companies of all kinds. But as a company grows and the world around it changes, so too should its business plan. So don't think of your business plan as carved in granite but as a living document designed to evolve with your business.

Harvard Business Review. " Research: Writing a Business Plan Makes Your Startup More Likely to Succeed ."

U.S. Small Business Administration. " Write Your Business Plan ."

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Table of Contents

What is a business plan, the advantages of having a business plan, the types of business plans, the key elements of a business plan, best business plan software, common challenges of writing a business plan, become an expert business planner, business planning: it’s importance, types and key elements.

Every year, thousands of new businesses see the light of the day. One look at the  World Bank's Entrepreneurship Survey and database  shows the mind-boggling rate of new business registrations. However, sadly, only a tiny percentage of them have a chance of survival.   

According to the Bureau of Labor Statistics, about 20% of small businesses fail in their first year, about 50% in their fifth year.

Research from the University of Tennessee found that 44% of businesses fail within the first three years. Among those that operate within specific sectors, like information (which includes most tech firms), 63% shut shop within three years.

Several  other statistics  expose the abysmal rates of business failure. But why are so many businesses bound to fail? Most studies mention "lack of business planning" as one of the reasons.

This isn’t surprising at all. 

Running a business without a plan is like riding a motorcycle up a craggy cliff blindfolded. Yet, way too many firms ( a whopping 67%)  don't have a formal business plan in place. 

It doesn't matter if you're a startup with a great idea or a business with an excellent product. You can only go so far without a roadmap — a business plan. Only, a business plan is so much more than just a roadmap. A solid plan allows a business to weather market challenges and pivot quickly in the face of crisis, like the one global businesses are struggling with right now, in the post-pandemic world.  

But before you can go ahead and develop a great business plan, you need to know the basics. In this article, we'll discuss the fundamentals of business planning to help you plan effectively for 2021.  

Now before we begin with the details of business planning, let us understand what it is.

No two businesses have an identical business plan, even if they operate within the same industry. So one business plan can look entirely different from another one. Still, for the sake of simplicity, a business plan can be defined as a guide for a company to operate and achieve its goals.  

More specifically, it's a document in writing that outlines the goals, objectives, and purpose of a business while laying out the blueprint for its day-to-day operations and key functions such as marketing, finance, and expansion.

A good business plan can be a game-changer for startups that are looking to raise funds to grow and scale. It convinces prospective investors that the venture will be profitable and provides a realistic outlook on how much profit is on the cards and by when it will be attained. 

However, it's not only new businesses that greatly benefit from a business plan. Well-established companies and large conglomerates also need to tweak their business plans to adapt to new business environments and unpredictable market changes. 

Before getting into learning more about business planning, let us learn the advantages of having one.

Since a detailed business plan offers a birds-eye view of the entire framework of an establishment, it has several benefits that make it an important part of any organization. Here are few ways a business plan can offer significant competitive edge.

• Sets objectives and benchmarks: Proper planning helps a business set realistic objectives and assign stipulated time for those goals to be met. This results in long-term profitability. It also lets a company set benchmarks and Key Performance Indicators (KPIs) necessary to reach its goals. 
• Maximizes resource allocation: A good business plan helps to effectively organize and allocate the company’s resources. It provides an understanding of the result of actions, such as, opening new offices, recruiting fresh staff, change in production, and so on. It also helps the business estimate the financial impact of such actions.
• Enhances viability: A plan greatly contributes towards turning concepts into reality. Though business plans vary from company to company, the blueprints of successful companies often serve as an excellent guide for nascent-stage start-ups and new entrepreneurs. It also helps existing firms to market, advertise, and promote new products and services into the market.
• Aids in decision making: Running a business involves a lot of decision making: where to pitch, where to locate, what to sell, what to charge — the list goes on. A well thought-out business plan provides an organization the ability to anticipate the curveballs that the future could throw at them. It allows them to come up with answers and solutions to these issues well in advance.
• Fix past mistakes: When businesses create plans keeping in mind the flaws and failures of the past and what worked for them and what didn’t, it can help them save time, money, and resources. Such plans that reflects the lessons learnt from the past offers businesses an opportunity to avoid future pitfalls.
• Attracts investors: A business plan gives investors an in-depth idea about the objectives, structure, and validity of a firm. It helps to secure their confidence and encourages them to invest. 

Now let's look at the various types involved in business planning.

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Business plans are formulated according to the needs of a business. It can be a simple one-page document or an elaborate 40-page affair, or anything in between. While there’s no rule set in stone as to what exactly a business plan can or can’t contain, there are a few common types of business plan that nearly all businesses in existence use.  

Here’s an overview of a few fundamental types of business plans. 

• Start-up plan: As the name suggests, this is a documentation of the plans, structure, and objections of a new business establishments. It describes the products and services that are to be produced by the firm, the staff management, and market analysis of their production. Often, a detailed finance spreadsheet is also attached to this document for investors to determine the viability of the new business set-up.
• Feasibility plan: A feasibility plan evaluates the prospective customers of the products or services that are to be produced by a company. It also estimates the possibility of a profit or a loss of a venture. It helps to forecast how well a product will sell at the market, the duration it will require to yield results, and the profit margin that it will secure on investments. 
• Expansion Plan: This kind of plan is primarily framed when a company decided to expand in terms of production or structure. It lays down the fundamental steps and guidelines with regards to internal or external growth. It helps the firm to analyze the activities like resource allocation for increased production, financial investments, employment of extra staff, and much more.
• Operations Plan: An operational plan is also called an annual plan. This details the day-to-day activities and strategies that a business needs to follow in order to materialize its targets. It outlines the roles and responsibilities of the managing body, the various departments, and the company’s employees for the holistic success of the firm.
• Strategic Plan: This document caters to the internal strategies of the company and is a part of the foundational grounds of the establishments. It can be accurately drafted with the help of a SWOT analysis through which the strengths, weaknesses, opportunities, and threats can be categorized and evaluated so that to develop means for optimizing profits.

There is some preliminary work that’s required before you actually sit down to write a plan for your business. Knowing what goes into a business plan is one of them. 

Here are the key elements of a good business plan:

• Executive Summary: An executive summary gives a clear picture of the strategies and goals of your business right at the outset. Though its value is often understated, it can be extremely helpful in creating the readers’ first impression of your business. As such, it could define the opinions of customers and investors from the get-go.  
• Business Description: A thorough business description removes room for any ambiguity from your processes. An excellent business description will explain the size and structure of the firm as well as its position in the market. It also describes the kind of products and services that the company offers. It even states as to whether the company is old and established or new and aspiring. Most importantly, it highlights the USP of the products or services as compared to your competitors in the market.
• Market Analysis: A systematic market analysis helps to determine the current position of a business and analyzes its scope for future expansions. This can help in evaluating investments, promotions, marketing, and distribution of products. In-depth market understanding also helps a business combat competition and make plans for long-term success.
• Operations and Management: Much like a statement of purpose, this allows an enterprise to explain its uniqueness to its readers and customers. It showcases the ways in which the firm can deliver greater and superior products at cheaper rates and in relatively less time. 
• Financial Plan: This is the most important element of a business plan and is primarily addressed to investors and sponsors. It requires a firm to reveal its financial policies and market analysis. At times, a 5-year financial report is also required to be included to show past performances and profits. The financial plan draws out the current business strategies, future projections, and the total estimated worth of the firm.

The importance of business planning is it simplifies the planning of your company's finances to present this information to a bank or investors. Here are the best business plan software providers available right now:

• Business Sorter

The importance of business planning cannot be emphasized enough, but it can be challenging to write a business plan. Here are a few issues to consider before you start your business planning:

• Create a business plan to determine your company's direction, obtain financing, and attract investors.
• Identifying financial, demographic, and achievable goals is a common challenge when writing a business plan.
• Some entrepreneurs struggle to write a business plan that is concise, interesting, and informative enough to demonstrate the viability of their business idea.
• You can streamline your business planning process by conducting research, speaking with experts and peers, and working with a business consultant.

Whether you’re running your own business or in-charge of ensuring strategic performance and growth for your employer or clients, knowing the ins and outs of business planning can set you up for success. 

Be it the launch of a new and exciting product or an expansion of operations, business planning is the necessity of all large and small companies. Which is why the need for professionals with superior business planning skills will never die out. In fact, their demand is on the rise with global firms putting emphasis on business analysis and planning to cope with cut-throat competition and market uncertainties.

While some are natural-born planners, most people have to work to develop this important skill. Plus, business planning requires you to understand the fundamentals of business management and be familiar with business analysis techniques . It also requires you to have a working knowledge of data visualization, project management, and monitoring tools commonly used by businesses today.   

Simpliearn’s Executive Certificate Program in General Management will help you develop and hone the required skills to become an extraordinary business planner. This comprehensive general management program by IIM Indore can serve as a career catalyst, equipping professionals with a competitive edge in the ever-evolving business environment.

What Is Meant by Business Planning?

Business planning is developing a company's mission or goals and defining the strategies you will use to achieve those goals or tasks. The process can be extensive, encompassing all aspects of the operation, or it can be concrete, focusing on specific functions within the overall corporate structure.

What Are the 4 Types of Business Plans?

The following are the four types of business plans:

Operational Planning

This type of planning typically describes the company's day-to-day operations. Single-use plans are developed for events and activities that occur only once (such as a single marketing campaign). Ongoing plans include problem-solving policies, rules for specific regulations, and procedures for a step-by-step process for achieving particular goals.

Strategic Planning

Strategic plans are all about why things must occur. A high-level overview of the entire business is included in strategic planning. It is the organization's foundation and will dictate long-term decisions.

Tactical Planning

Tactical plans are about what will happen. Strategic planning is aided by tactical planning. It outlines the tactics the organization intends to employ to achieve the goals outlined in the strategic plan.

Contingency Planning

When something unexpected occurs or something needs to be changed, contingency plans are created. In situations where a change is required, contingency planning can be beneficial.

What Are the 7 Steps of a Business Plan?

The following are the seven steps required for a business plan:

Conduct Research

If your company is to run a viable business plan and attract investors, your information must be of the highest quality.

Have a Goal

The goal must be unambiguous. You will waste your time if you don't know why you're writing a business plan. Knowing also implies having a target audience for when the plan is expected to get completed.

Create a Company Profile

Some refer to it as a company profile, while others refer to it as a snapshot. It's designed to be mentally quick and digestible because it needs to stick in the reader's mind quickly since more information is provided later in the plan.

Describe the Company in Detail

Explain the company's current situation, both good and bad. Details should also include patents, licenses, copyrights, and unique strengths that no one else has.

Create a marketing plan ahead of time.

A strategic marketing plan is required because it outlines how your product or service will be communicated, delivered, and sold to customers.

Be Willing to Change Your Plan for the Sake of Your Audience

Another standard error is that people only write one business plan. Startups have several versions, just as candidates have numerous resumes for various potential employers.

Incorporate Your Motivation

Your motivation must be a compelling reason for people to believe your company will succeed in all circumstances. A mission should drive a business, not just selling, to make money. That mission is defined by your motivation as specified in your business plan.

What Are the Basic Steps in Business Planning?

These are the basic steps in business planning:

Summary and Objectives

Briefly describe your company, its objectives, and your plan to keep it running.

Services and Products

Add specifics to your detailed description of the product or service you intend to offer. Where, why, and how much you plan to sell your product or service and any special offers.

Conduct research on your industry and the ideal customers to whom you want to sell. Identify the issues you want to solve for your customers.

Operations are the process of running your business, including the people, skills, and experience required to make it successful.

How are you going to reach your target audience? How you intend to sell to them may include positioning, pricing, promotion, and distribution.

Consider funding costs, operating expenses, and projected income. Include your financial objectives and a breakdown of what it takes to make your company profitable. With proper business planning through the help of support, system, and mentorship, it is easy to start a business.

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What is a Business Plan? Definition and Resources

9 min. read

Updated March 4, 2024

If you’ve ever jotted down a business idea on a napkin with a few tasks you need to accomplish, you’ve written a business plan — or at least the very basic components of one.

The origin of formal business plans is murky. But they certainly go back centuries. And when you consider that 20% of new businesses fail in year 1 , and half fail within 5 years, the importance of thorough planning and research should be clear.

But just what is a business plan? And what’s required to move from a series of ideas to a formal plan? Here we’ll answer that question and explain why you need one to be a successful business owner.

• What is a business plan?

A business plan lays out a strategic roadmap for any new or growing business.

Any entrepreneur with a great idea for a business needs to conduct market research , analyze their competitors , validate their idea by talking to potential customers, and define their unique value proposition .

The business plan captures that opportunity you see for your company: it describes your product or service and business model , and the target market you’ll serve. 

It also includes details on how you’ll execute your plan: how you’ll price and market your solution and your financial projections .

Reasons for writing a business plan

If you’re asking yourself, ‘Do I really need to write a business plan?’ consider this fact: 

Companies that commit to planning grow 30% faster than those that don’t.

Creating a business plan is crucial for businesses of any size or stage. 

If you plan to raise funds for your business through a traditional bank loan or SBA loan , none of them will want to move forward without seeing your business plan. Venture capital firms may or may not ask for one, but you’ll still need to do thorough planning to create a pitch that makes them want to invest.

But it’s more than just a means of getting your business funded . The plan is also your roadmap to identify and address potential risks. 

It’s not a one-time document. Your business plan is a living guide to ensure your business stays on course.

Related: 14 of the top reasons why you need a business plan

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What research shows about business plans

Numerous studies have established that planning improves business performance:

• 71% of fast-growing companies have business plans that include budgets, sales goals, and marketing and sales strategies.
• Companies that clearly define their value proposition are more successful than those that can’t.
• Companies or startups with a business plan are more likely to get funding than those without one.
• Starting the business planning process before investing in marketing reduces the likelihood of business failure.

The planning process significantly impacts business growth for existing companies and startups alike.

Read More: Research-backed reasons why writing a business plan matters

When should you write a business plan?

No two business plans are alike. 

Yet there are similar questions for anyone considering writing a plan to answer. One basic but important question is when to start writing it.

A Harvard Business Review study found that the ideal time to write a business plan is between 6 and 12 months after deciding to start a business. 

But the reality can be more nuanced – it depends on the stage a business is in, or the type of business plan being written.

Ideal times to write a business plan include:

• When you have an idea for a business
• When you’re starting a business
• When you’re preparing to buy (or sell)
• When you’re trying to get funding
• When business conditions change
• When you’re growing or scaling your business

Read More: The best times to write or update your business plan

How often should you update your business plan?

As is often the case, how often a business plan should be updated depends on your circumstances.

A business plan isn’t a homework assignment to complete and forget about. At the same time, no one wants to get so bogged down in the details that they lose sight of day-to-day goals. 

But it should cover new opportunities and threats that a business owner surfaces, and incorporate feedback they get from customers. So it can’t be a static document.

For an entrepreneur at the ideation stage, writing and checking back on their business plan will help them determine if they can turn that idea into a profitable business .

And for owners of up-and-running businesses, updating the plan (or rewriting it) will help them respond to market shifts they wouldn’t be prepared for otherwise. 

It also lets them compare their forecasts and budgets to actual financial results. This invaluable process surfaces where a business might be out-performing expectations and where weak performance may require a prompt strategy change. 

The planning process is what uncovers those insights.

Related Reading: 10 prompts to help you write a business plan with AI

• How long should your business plan be?

Thinking about a business plan strictly in terms of page length can risk overlooking more important factors, like the level of detail or clarity in the plan. 

Not all of the plan consists of writing – there are also financial tables, graphs, and product illustrations to include.

But there are a few general rules to consider about a plan’s length:

• Your business plan shouldn’t take more than 15 minutes to skim.
• Business plans for internal use (not for a bank loan or outside investment) can be as short as 5 to 10 pages.

A good practice is to write your business plan to match the expectations of your audience. 

If you’re walking into a bank looking for a loan, your plan should match the formal, professional style that a loan officer would expect . But if you’re writing it for stakeholders on your own team—shorter and less formal (even just a few pages) could be the better way to go.

The length of your plan may also depend on the stage your business is in. 

For instance, a startup plan won’t have nearly as much financial information to include as a plan written for an established company will.

Read More: How long should your business plan be?  

What information is included in a business plan?

The contents of a plan business plan will vary depending on the industry the business is in. 

After all, someone opening a new restaurant will have different customers, inventory needs, and marketing tactics to consider than someone bringing a new medical device to the market. 

But there are some common elements that most business plans include:

• Executive summary: An overview of the business operation, strategy, and goals. The executive summary should be written last, despite being the first thing anyone will read.
• Products and services: A description of the solution that a business is bringing to the market, emphasizing how it solves the problem customers are facing.
• Market analysis: An examination of the demographic and psychographic attributes of likely customers, resulting in the profile of an ideal customer for the business.
• Competitive analysis: Documenting the competitors a business will face in the market, and their strengths and weaknesses relative to those competitors.
• Marketing and sales plan: Summarizing a business’s tactics to position their product or service favorably in the market, attract customers, and generate revenue.
• Operational plan: Detailing the requirements to run the business day-to-day, including staffing, equipment, inventory, and facility needs.
• Organization and management structure: A listing of the departments and position breakdown of the business, as well as descriptions of the backgrounds and qualifications of the leadership team.
• Key milestones: Laying out the key dates that a business is projected to reach certain milestones , such as revenue, break-even, or customer acquisition goals.
• Financial plan: Balance sheets, cash flow forecast , and sales and expense forecasts with forward-looking financial projections, listing assumptions and potential risks that could affect the accuracy of the plan.
• Appendix: All of the supporting information that doesn’t fit into specific sections of the business plan, such as data and charts.

Read More: Use this business plan outline to organize your plan

• Different types of business plans

A business plan isn’t a one-size-fits-all document. There are numerous ways to create an effective business plan that fits entrepreneurs’ or established business owners’ needs. 

Here are a few of the most common types of business plans for small businesses:

• One-page plan : Outlining all of the most important information about a business into an adaptable one-page plan.
• Growth plan : An ongoing business management plan that ensures business tactics and strategies are aligned as a business scales up.
• Internal plan : A shorter version of a full business plan to be shared with internal stakeholders – ideal for established companies considering strategic shifts.

Business plan vs. operational plan vs. strategic plan

• What questions are you trying to answer? 
• Are you trying to lay out a plan for the actual running of your business?
• Is your focus on how you will meet short or long-term goals? 

Since your objective will ultimately inform your plan, you need to know what you’re trying to accomplish before you start writing.

While a business plan provides the foundation for a business, other types of plans support this guiding document.

An operational plan sets short-term goals for the business by laying out where it plans to focus energy and investments and when it plans to hit key milestones.

Then there is the strategic plan , which examines longer-range opportunities for the business, and how to meet those larger goals over time.

Read More: How to use a business plan for strategic development and operations

• Business plan vs. business model

If a business plan describes the tactics an entrepreneur will use to succeed in the market, then the business model represents how they will make money. 

The difference may seem subtle, but it’s important. 

Think of a business plan as the roadmap for how to exploit market opportunities and reach a state of sustainable growth. By contrast, the business model lays out how a business will operate and what it will look like once it has reached that growth phase.

Learn More: The differences between a business model and business plan

• Moving from idea to business plan

Now that you understand what a business plan is, the next step is to start writing your business plan . 

If you’re stuck, start with a one-page business plan and check out our collection of over 550 business plan examples for inspiration. They’re broken out over dozens of industries—you can even copy and paste sections into your plan and rewrite them with information specific to your business.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Tim Berry is the founder and chairman of Palo Alto Software , a co-founder of Borland International, and a recognized expert in business planning. He has an MBA from Stanford and degrees with honors from the University of Oregon and the University of Notre Dame. Today, Tim dedicates most of his time to blogging, teaching and evangelizing for business planning.

Table of Contents

• Reasons to write a business plan
• Business planning research
• When to write a business plan
• When to update a business plan
• Information to include
• Business vs. operational vs. strategic plans

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What is a Business Plan and Why is it Important?

What is a business plan.

Whether you’re starting a small business or exploring ways to expand an existing one, a business plan is an important tool to help guide your decisions. Think of it as a roadmap to success, providing greater clarity on all aspects of your business, from marketing and finance to operations and product/service details.

While some owners may be tempted to jump directly into startup mode, writing a business plan is a crucial first step for budding entrepreneurs to check the viability of a business before investing too much time or money. The purpose of a business plan is to help articulate a strategy for starting your business. It also provides insight on steps to be taken, resources required for achieving your business goals and a timeline of anticipated results.

In fact, businesses that plan grow 30% faster than those that don’t. 1

For existing small businesses, a business plan should be updated annually as a way to guide growth and navigate the expansion into new markets.

Studies show that nearly 71% of the fastest-growing businesses have business plans, indicating that even existing businesses can benefit from updating their plans. 2

Your plan should include explicit objectives for hiring new employees , market analysis, financial projections, and potential investors. The objectives should indicate how they’ll help your business prosper and grow.

Building an asset management business plan

Committing resources to capital improvements and new assets such as computers, software or cars/trucks is never an easy decision for budget-conscious small business owners. But a business plan can bring clarity to the process of whether to buy or lease and help determine the optimal amount allocated to those assets. A good business plan can also help you decide if it’s feasible to take on additional office, retail or work space.

Creating a marketing strategy

Marketing and market potential are important aspects of a plan for aspiring small businesses.

Getting your business in front of customers on a consistent basis is one of the keys to ensuring your business not only stays afloat but also thrives.

Marketing strategies can be simple, but before you decide on how you will get the word out, getting clear on your target audience and why your business solves their problem can make sticking to your marketing plan easier.

Knowing your unique market positioning can help you determine your messaging. Your marketing strategy should include who your target audience is, the platforms or methods you will connect with them on, and a measurement framework to determine if your efforts are working.

Take entrepreneur Scott Sultzer, who opened Sandwich Joint restaurant in downtown Los Angeles in 2009. “I included the potential marketing demographic of all those who lived in a certain area of the city,” he said of his marketing strategy. “My goal was to capture a certain percentage of all those people who lived and worked nearby.” 4

Created primarily as a marketing tool, Sulzer’s 10-page plan included such topics as target market breakdown, marketing strategy and market penetration. “My business plan was mostly about market projections,” he said. “How are we going to get those people that lead to an increase in our daily sales? And how are we going to reach them to let them know we’re here?” 4

Depending on your business, it’s important to have both brick-and-mortar marketing strategies as well as a plan for marketing your business online .

Seeking investment for your business

In addition to providing a roadmap for progress and a marketing plan , your business plan could also be important in securing funding .

Whether you’re seeking a credit line from a bank or an influx of capital from investors, a business plan that answers questions about profitability and revenue generation can make the difference between whether someone decides to invest – or how much they might choose to invest.

In fact, a study showed that businesses with a plan were more likely to receive formal financial support, such as funding, than businesses without one. 3

Hiring the right talent

A business plan may also be needed to retain other professional services as well, such as attorneys, landlords, consultants or accountants. Sulzer used his business plan to secure a lease.

“I had to have a viable document that they could trust,” said Sulzer, who leased from one of the largest landowners in downtown Los Angeles. 4

“With a corporate landlord, they wouldn’t deal with me unless I had a business plan. I had to submit all my information and a plan that presented what I wanted to do, with financial breakdowns and percentages, demographics, and how I was going to get customers.” 4

For a small business to succeed, attracting talented workers and partners is of vital importance. A part of a business plan for hiring employees is to help bring in the right talent, from the executive level to skilled staff, by showing them the direction and growth potential of the business. It can also help secure vendor accounts, especially with exclusive suppliers.

Setting business plan objectives for management

Finally, a business plan can be important in providing structure and management objectives to a small business. It can become a reference tool to keep management on track with sales targets and operational milestones. When used properly and consulted regularly, it can help you measure and manage what you’re working so hard to create.

Ready to take the next step? Learn how to write a business plan .

Don’t forget to consider insurance coverage in your business plan. When the unexpected happens, you want to make sure your small business is covered. Customized insurance solutions are crucial to protecting and keeping your operation going.

Find out how small business insurance from Nationwide can help you build and protect your business whether you are just starting up or already established.

1 https://www.effectuation.org/wp-content/uploads/2017/06/The-Multiple-Effects-of-Business-Planning-onNew-Venture-Performance-1.pdf , Accessed October 2021. 2 https://onlinelibrary.wiley.com/doi/abs/10.1111/0447-2778.00006 , Accessed October 2021. 3 https://www.tandfonline.com/doi/abs/10.1080/13504851.2014.967377 , Accessed October 2021. 4 Nationwide Interview with Scott Sultzer, 2016.

Disclaimer: The information included is designed for informational purposes only. It is not legal, tax, financial or any other sort of advice, nor is it a substitute for such advice. The information may not apply to your specific situation. We have tried to make sure the information is accurate, but it could be outdated or even inaccurate in parts. It is the reader’s responsibility to comply with any applicable local, state, or federal regulations. Nationwide Mutual Insurance Company, its affiliates and their employees make no warranties about the information nor guarantee of results, and they assume no liability in connection with the information provided. Nationwide, Nationwide is on your side, and the Nationwide N and Eagle are services marks of Nationwide Mutual Insurance Company. © 2021 Nationwide.

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The Undeniable Importance of a Business Plan

We often hear about business plans in the context of early-stage companies; however, constructing excellent business plans is difficult and time-consuming, so many entrepreneurs avoid them. But, is this a mistake?

While most people may be aware of the “soft” arguments for and against writing a business plan, in this article, a Toptal Finance Expert takes a data-driven approach to addressing the debate. In it, he finds strong evidence to support the notion that writing an excellent business plan is time well spent.

By Sean Heberling

Sean has analyzed 10,000+ companies, built complex models, and helped facilitate $1+ billion in investment transactions.

PREVIOUSLY AT

Executive Summary

• Individuals who write business plans are 2.5x as likely to start businesses.
• Business planning improves corporate executive satisfaction with corporate strategy development.
• Angels and venture capitalists value business plans and their [financial models](https://www.toptal.com/finance/tutorials/what-is-a-financial-model).
• Companies who complete business plans are 2.5x as likely to get funded.
• Even if a small-scale early-stage venture seeking just $250,000 in capital spent almost $40,000 on business planning and another almost $40,000 on capital raising, it should still expect to "break even" on a probability-weighted basis.
• Larger early-stage ventures enjoy extraordinary probability-weighted returns on investment from business planning. Because the target net capital so greatly exceeds the money spent on business planning, the prospective ROI is huge.
• Company Overview: An explanation of why your company is relevant and the need you are addressing.
• Market Overview: A description of the state of your market and its important trends, a detailed description of your customers, and a description of your current competitors and their advantages.
• Product/Service Overview: A description of your product(s), how they compete with other brands, why they are needed, and why customers will pay a fair economic value for it.
• Financial Projections: Three thorough financial plans with conservative, moderate, and optimistic assumptions.
• The process of writing forces the author to ask introspectively how they reached their conclusions and each of the sub-conclusions along the way because they must explain their logic to a cynical reader.
• The written author needs to support all conclusions with facts and logic to prove that they are not "making it up" or relying upon popular "myths."
• Outlined reports and outlined business plans are not generally subject to the same level of reader scrutiny.

We often hear about business plans in the context of early-stage companies , but constructing excellent business plans is difficult and time-consuming, so many entrepreneurs avoid them. That’s a mistake, as there is strong evidence demonstrating that business plans generate positive returns on time and money invested .

The business world has long debated the importance of business plans, and most involved understand the “soft” arguments. However, this article delves into the data to conclude that writing an excellent business plan is time well spent. I developed a similar view over my 20+ year financial career , during which I have analyzed well over 10,000 different types of companies. I have noticed that while a business plan may not be required for a venture to become successful, having one does seem to greatly improve the probability of successful outcomes.

Expert Opinions Support the Value of Business Planning

Expert opinions support the four following conclusions:

• Angels and venture capitalists value business plans and their financial models.

Individuals Who Write Business Plans Are 2.5x More Likely to Become Entrepreneurs

Many people have business ideas over the course of their careers, but often, these ideas never come to fruition, or they get lost amidst our daily obligations. Interestingly, studies support the notion that those who write business plans are far more likely to launch their companies. Data from the Panal Study of Entrepreneurial Dynamics in fact suggests that business planners were 2.5x as likely to get into business . The study, which surveyed more than 800 people across the United States who were in the process of starting businesses, therefore concluded that “writing a plan greatly increased the chances that a person would actually go into business.”

Of course, causation of this phenomenon is hard to pin down. There are several different possible reasons why this correlation between writing business plans and actually starting a business may exist. But William Gartner, Clemson University Entrepreneurship Professor and author of the Panal Study, believes that “‘research shows that business plans are all about walking the walk. People who write business plans also do more stuff.’ And doing more stuff, such as researching markets and preparing projections, increases the chances an entrepreneur will follow through.”

Research shows that business plans are all about walking the walk. People who write business plans also do more stuff. And doing more stuff, such as researching markets and preparing projections, increases the chances an entrepreneur will follow through.

William Bygrave, a professor emeritus at Babson College, reached a similar conclusion despite having previously shown “that entrepreneurs who began with formal plans had no greater success than those who started without them.” Bygrave does admit, however, that “40% of Babson students who have taken the college’s business plan writing course go on to start businesses after graduation, twice the rate of those who didn’t study plan writing.”

Business Planning Improves Corporate Executive Satisfaction

Another important way in which business plans can provide tangible help is by aligning everyone in an organization with the vision and strategy going forward. And this, in turn, has important ramifications on corporate executive satisfaction. A study by McKinsey & Company which surveyed nearly 800 corporate executives across a range of industries confirms this conclusion. In it, McKinsey found that “formal strategic-planning processes play an important role in improving overall satisfaction with strategy development. That role can be seen in the responses of the 79 percent of managers who claimed that the formal planning process played a significant role in developing strategies and were satisfied with the approach of their companies, compared with only 21 percent of the respondents who felt that the process did not play a significant role. Looked at another way, 51% of the respondents whose companies had no formal process were dissatisfied with their approach to the development of strategy, against only 20% of those at companies with a formal process.”

Of course, not all planning is equal. Planning just for the sake of planning doesn’t have the desired effects. As McKinsey itself noted in their study, “Just 45% of the respondents said they were satisfied with the strategic planning process. Moreover, only 23% indicated that major strategic decisions were made within its confines. Given these results, managers might well be tempted to jettison the planning process altogether.” As such, entrepreneurs and business managers should take the time and effort required to put together a well-written and well-researched business plan. Later in the article, I outline some of the elements of a well-written plan.

Business Plans and Their Financial Models Are Valuable to Angels and Venture Capitalists

Many entrepreneurs will eventually need to raise outside capital to grow and develop their businesses. In my experience, a business plan is a crucial tool in maximizing the chances of raising money from external investors. A well-written plan not only helps investors understand your business and your vision, but also shows them that you’ve taken the time to carefully assess and think through the issues your business will face, as well as the more detailed questions surrounding the economics and fundamentals of your business model.

Nathan Beckford, CFA, is the CEO of FounderSuite, the funding stack used by startups in Y Combinator, TechStars, 500s, and more to raise over $750 million. Nathan illustrates the above point nicely in an email he wrote to me recently: “Prior to starting Foundersuite.com, I ran a startup consulting business called VentureArchetypes.com. For the first few years, our primary business was cranking out bold, bullish, beautifully-written business plans for startups to present to investors. Around the mid-2000s, business plans started to go out of favor as the ‘Lean Startup’ methodology became popular. Instead of a written plan, we saw a huge uptick in demand for detailed financial models. Bottom line, I still see value in taking time to be contemplative and strategic before launching a startup. Does that need to be in the form of a 40-page written document? No. But if that’s the format that best works for you, and it can help you model scenarios and ‘see around the corner’ then that’s valuable.”

Nathan and I have frequently interacted, as I maintain a subscription to FounderSuite, software I use when running capital campaigns for early-stage companies on whose boards I sit, or when raising capital for my own firm’s investment projects. Nathan’s feedback is helpful, as he frequently interacts with thousands of entrepreneurs simultaneously running capital campaigns, providing him with a great perspective on which approaches work and which don’t. Clearly, he sees that financial models and business plans in some form help entrepreneurs raise capital.

Companies Who Complete Business Plans Are 2.5x as Likely to Get Funded

Following the section above, naturally, if business plans are useful to outside investors, these are therefore likely to also increase one’s chances of successfully raising capital. A study by Palo Alto Software confirms this hypothesis. The study showed that although 65% of entrepreneurs had NOT completed business plans, the ones who had were twice as likely to have secured funding for their businesses.

This study surveyed 2,877 entrepreneurs. Of those, 995 had completed business plans, with 297 of them (30%) having secured loans, 280 of them (28%) having secured investment capital, and 499 of them (50%) having grown their businesses. Contrast these percentages with the results for the 1,882 entrepreneurs who had not completed business plans, where just 222 of them (12%) had secured loans, 219 of them (12%) had secured investment capital, and 501 of them (27%) had grown their businesses. (Note that the percentages among the business plan population sum to over 100% because of some overlap between each of the sub-categories.) These results led the study authors to conclude that “Except in a small number of cases, business planning appeared to be positively correlated with business success as measured by our variables. While our analysis cannot say that completing a business plan will lead to success, it does indicate that the type of entrepreneur who completes a business plan is also more likely to run a successful business.”

Calculating the Return on Investment for Business Planning

The data and studies outlined above all serve to prove something that I have come to understand very clearly throughout my career. Nevertheless, I still often find that startups struggle with the idea of having to put together a business plan, and in particular with the option of hiring an outside professional to help them do that. As such, I quantified the ROI of such an activity, using data and numbers based on my many years of business consulting. The results of the exercise are summarized in the table at the end of the section, but there are two overarching conclusions:

• Even a small-scale early-stage company can “afford” to pay a finance expert $191 per hour both to create a business plan and to guide the capital raising process, at worst “breaking even” on the investment.
• Larger early-stage companies can expect significant returns on investments in business planning, perhaps as much as 6,700% (67x the amount of money invested).

Diving into the analysis, my inputs included:

• My professional experience with writing business plans. I have spent 25 - 200 hours apiece creating business plans I feel comfortable sharing with founders, advisors, and investors.
• Data from the Palo Alto study discussed earlier in this article. This study showed that 30% of early-stage ventures with business plans had secured funding, 2.5x as great as the 12% of early-stage ventures without business plans who managed to secure funding despite the absence of such plans.
• The hourly rate for a finance expert x (150 to 200 hours) for one round of financing, OR
• 10% of the amount of capital targeted

My analysis illustrates the following:

• Early-stage companies should expect to spend $4,000 - $40,000 on business planning, including the financial modeling associated with it.
• Early-stage companies should expect to spend $30,000 - $200,000 for an initial round of financing between $250,000 and $2 million in size, resulting in net financing of $200,000 - $1.8 million.
• Even if a small-scale early-stage venture seeking just $250,000 in capital spent almost $40,000 on business planning and another almost $40,000 on capital raising, it should still expect to “break even” on a probability-weighted basis. In other words, because the odds of success with a professional business plan are 2.5x greater than without one, small-scale early-stage ventures can justify such a significant investment. This also assumes NO additional odds for success from engaging a professional to coordinate the fundraising effort. I suspect that doing so may push the odds of success from 12% without a business plan and 30% with a business plan to above 50%. It is also likely that a smaller-scale venture may require significantly fewer hours for business planning and capital raising that what is outlined in the “worst case” below.
• Larger early-stage ventures enjoy extraordinary probability-weighted returns on investment from business planning. Because the target net capital so greatly exceeds the money spent on business planning, the prospective ROI is huge, and this analysis just assumes ONE round of equity financing. Most successful startups will experience several rounds of financing.

Thoughts on Writing an Excellent Business Plan

An extensive overview of how to write an excellent business plan is beyond the scope of this article. However, here are two key thoughts that have emerged from my years of experience with startups.

First, there are four common elements to an excellent business plan. In Alan Hall’s Forbes article, “ How to Build a Billion Dollar Business Plan: 10 Top Points ,” he interviews Thomas Harrison, Chairman of Diversified Agency Services, an Omnicom division that has purchased “a vast number of firms,” to share his views on the key elements of a great business plan. Although each of these ten elements is essential, I reorganized the list into four broad categories:

1. Company Overview

• An explanation of why your company is relevant and the need are you addressing
• A description of corporate priorities and the processes to achieve them.
• An overview of the various resources, including the people that will be needed, to deliver what’s expected by the customer.

2. Market Overview

• A description of the state of your market and its important trends.
• A detailed description of your customers.
• A description of your current competitors and their advantages. Which ones will you displace?

3. Product/Service Overview

• A description of your products, how they compete with other brands, and why they are needed.
• An explanation of why customers will pay a fair economic value for your product or service. This element is conspicuously absent from some of today’s most expensive unicorns. Companies such as Uber and Tesla are losing massive amounts of money on rapidly growing sales because these companies may not be selling their services/products for fair economic value. Of course, sales grow rapidly when customers can buy your services/products for far less than their fair economic values!

4. Financial Projections

• Conservative
• Each scenario should have realistic and achievable sales, margins, expenses, and profits on monthly, quarterly, and annual bases. Again, these elements appear to be conspicuously absent from some of today’s most expensive unicorns.

Second, written business plans are superior to those just “outlined.” As an adjunct professor of finance for Villanova University, I require my students to write research reports prior to developing slide decks to present their findings from a full semester of industry research. The process of writing forces the authors to ask themselves how they reached their conclusions and each of the sub-conclusions along the way because they must explain their logic to cynical readers. The written authors need to support their conclusions with facts and logic to prove that they are not “making it up” or relying upon popular “myths.” Outlined reports and outlined business plans are not generally subject to the same level of reader scrutiny. Therefore, written business plans are superior to those just “outlined.” Outlined plans are often kept on 10-12 slide decks, and the slide deck is an important tool in the capital raising process, but the written business plan that stands behind it will differentiate an entrepreneur from their seemingly infinite competition.

Parting Thoughts

Some argue that many public multi-billion-dollar companies such as Apple or Google never had formal business plans before they started, but this argument is flawed because most of these companies likely developed business plans either during the solicitation of venture capital or during the process of going public. Apple and Google were both funded with venture capital, and soliciting venture capital involves business planning. The founders of Apple and Google likely created financial projections and outlined strategic paths.

Moreover, Apple and Google are both public companies, and going public involves business planning. Underwriters employ research analysts creating financial forecasts based on business plans projected by management at the companies going public. Buy-side firms purchasing and holding shares in newly public companies create forecasts based upon the business plans projected by public company management teams.

Admittedly, you don’t need a written business plan to have a successful company. You may not even need a business plan at all to have a successful company. However, the probability of success without a business plan is much lower. Angels and venture capitalists like to know about your business plan, and public companies need to project business plans to persuade underwriters and investors to purchase their securities.

Further Reading on the Toptal Blog:

• Creating a Narrative from Numbers
• Business Plan Consultants: Who They Are and How They Create Value
• Building a Business Continuity Plan
• Building the Next Big Thing: A Guide to Business Idea Development
• Mission Statements: How Effectively Used Intangible Assets Create Corporate Value

Understanding the basics

Why it is important to have a business plan.

Expert opinions and numerous studies show that business plans improve corporate satisfaction, are useful for angel investors and venture capitalists, and increase a company’s chances of raising capital by 2.5x.

What are the benefits of a business plan?

Individuals who write business plans are 2.5x as likely to start businesses. Moreover, business planning improves corporate executive satisfaction with corporate strategy development. Finally, investors value business plans, making the chances of raising capital 2.5x greater.

What does an investor look for in a business plan?

The four key sections of a business plan are: the company overview, a market overview, your product/service overview, and the financial projections.

• BusinessPlan

Sean Heberling

Bryn Mawr, PA, United States

Member since October 18, 2017

About the author

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Why is a business plan important? Five reasons why you need one

Table of Contents

1) Plan for viability and growth

2) setting milestones and objectives, 3) supporting critical decisions and avoiding mistakes, 4) securing investors and financing, 5) minimise risk, making informed business decisions.

Why is a business plan important? A business plan is like a roadmap: you can start driving without one, but you’ll be more likely to get lost on the way.

To save yourself driving in circles, prepare a business plan from day one. This will help you focus on the details of your venture and give you the chance to do important groundwork before you begin trading.  

Typically, a business plan will include detailed insights such as market analysis, competitor research, audience profiles, marketing goals, logistics and operations plans, cash flow information, and an overall strategy on how they will grow. 

This guide will demonstrate why a business plan is important, including:

• Planning for viability and growth
• Setting milestones and objectives
• Supporting decision making and avoiding mistakes
• Securing finance and investors
• Minimising risk

If you have a business idea brewing or want to turn your passion, hobby, or side project into a full-time job, first do your research to understand if your business will be viable. A business plan can help you confirm that your business idea is sustainable in the current market.

To do this, carry out market research. Considering answers to the following questions will start to give you a more detailed picture of where your business belongs in the sector:

• Who are your customers? 
• What do you offer them? 
• What problems are you solving for them?
• Why would they buy from you over your competitors?
• Who are your competitors? What are you doing differently? Are you cheaper?
• Who dominates the industry? How can you improve on what is already out there?

Answering these questions will highlight gaps in the market that your business can occupy and give your company a better chance at survival long-term.

You may have in mind some future milestones that you would like to hit. In your business plan, it’s important to plot some top-level goals, then plan what objectives will get you there.

As an example, for an artisan craft business, one goal might be to sell 1,000 handmade products in the first year. Setting an objective such as ‘ Use social media advertising to drive half of the sales ’ will help you focus on the activity you need to achieve the goal. 

Or if you offer professional services, like marketing support or a financial advisor, you might want to grow your client base by 50%. In order to grow this number consistently, you must also keep your existing clients on board. Therefore, an objective might be to improve customer relations to retain clients for longer. Then you can begin to research strategies to support your overall business goals.

By checking in regularly on your business plan, you will be able to track your progress toward important growth milestones and change tactics as you learn more about your customers. By having your plan in writing, you are setting yourself up to grow at a faster rate than businesses that don’t create a business plan .

Your aims and objectives will keep you accountable when making decisions for your business. As you grow, you will encounter chances to invest back into the business. Consulting the long-term vision you set for yourself will help you separate the ‘needs’ from the ‘wants’. 

Including financial information such as cash flow and forecast reports in your business plan will make it easier to make informed decisions when it comes to major spending, growth or expansion. You will be able to know with confidence whether an idea aligns with what you have set out to achieve.

Consulting a detailed plan will also help you avoid common pitfalls of start-ups. You will have already done your research and spotted any gaps in your knowledge or strategy before it becomes an issue. Some mistakes that unprepared businesses make include:

• Not enough demand for what you’re selling
• Cash flow issues due to poor forecasting .
• Too much competition in the marketplace, when you don’t have a marked difference to them.
• Setting your price mark too high or too low for the industry.

Business plans are typically a requirement if you are looking to secure finance. Whether it comes from a bank, an outside venture capital firm, or a friend who wants to go into business with you. They will want to see the forecasts that prove your business is viable in the long run. 

Also, if you ever consider selling your business in the future, a business plan will be needed to pitch for a higher valuation.

Another exercise to include in your business plan is a SWOT analysis. This is a process of identifying Strengths, Weaknesses, Opportunities and Threats that face your business. By doing this activity you are reducing risk by highlighting areas that may need contingency plans, and a thorough SWOT analysis will allow you to plan in advance for potential difficulties.

With all the data you’ve pulled together on your market, operational plans, finances and sales projections, you will have reduced any potential risks that arise from being uninformed. In doing your research, you can spot potential issues before they arise in real life, and create contingency plans as a safety net. 

As the saying goes “if you fail to prepare, you prepare to fail”. Revisiting your business plan regularly will help you avoid as much risk as possible when you start trading. It will also keep your mind focused on the bigger picture instead of the daily trials and tribulations of running a  business.

Now that you are equipped with answers to ‘why is a business plan important’, you can start preparing a business plan to set your new venture up for success. 

When you’re starting a business, it’s important to keep on top of your financial admin from day one. Countingup offers a business current account and an app with built-in accounting software, that will save you time and money when it comes to your bookkeeping. Find out more here .

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What Is the Importance & Purpose of a Business Plan?

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What Is an Appendix in a Business Plan?

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Small-business owners have been known to describe business plans in the most colorful terms. Since a business plan requires a huge time commitment, it's understandable why you may have heard it described as “detailed,” “expansive” and even “exhausting.” Business plans can be all of these things, but there probably isn't a small-business owner alive who wouldn't add another word to the list once the exercise is complete: “ Necessary.”

The main purpose of a business plan is to answer two key questions. What does this business hope to accomplish? How are we going to accomplish it?

Start from the Bottom Up

This is no lead-in to a pep talk, but if it serves as one, it would be OK with the U.S. Small Business Administration. It has long touted a business plan as the foundation of a business – and you know what would happen to a house if it were built on a shaky, unreliable foundation.

Small-business advocates like to say that a business plan is a must-have document for both potential business partners and investors. But after contemplating the purpose, importance and actual contents of a business plan, you might agree that it's most valuable to the small-business owner who writes it.

Grasp the Purpose of the Plan

Writers would say that they are guided by purpose; they have to know why they are writing and what they hope to achieve. Although it may ultimately consist of dozens of pages, a business plan must answer two fundamental questions:

• What do I hope to accomplish?* How am I going to accomplish it?

These questions serve as a backdrop as the business plan probes:

• The business model of a new venture
• The opportunities and risks it faces
• Current market trends, including customer demand, competition, business volume and prices
• The business' objectives
• Financial projections

All told, the business plan functions as a “road map for how to structure, run and grow” a business, the SBA says.

Grasp the Importance of the Plan

Anytime you assign your thoughts to paper, you hopefully achieve clarity of purpose; good writing demands it. For the small-business owner who is understandably a bit “fuzzy” on some of the details of launching a business and all that it involves, a business plan can crystallize concepts and ideas.

In this way, a business plan becomes a compass, supplying direction and focus as an entrepreneur's business vision takes shape.

Many small-business owners liken the launch of their business as a journey. It's an apt analogy – and one worth extending. If you wouldn't embark on a trip across town, much less across the country, without figuring out how you're going to get there, it defies logic how anybody could consider embarking on the journey of a lifetime without a business plan. It should take the front-row seat before the journey even begins.

The Plan Should be Written Without Delay

That distinction is important for two other reasons, besides navigational value:

• Many researchers, including those at Harvard Business Review, find that the most successful entrepreneurs don't procrastinate writing their business plan. They get to work on it between six and 12 months after deciding to start a business.
• Once you make the commitment to launch a business, you will have time for little else. It will become the focus of your time and energies.

Open the Table of Contents

Like that demanding college professor with high expectations, reviewing a template of a business plan has a way of dispelling any notion that a business plan can be written in one night, or even two. It takes time to do it right and complete the sections in a thoughtful manner. The sections include:

• The executive summary
• Company description
• Product or service offering
• Management and organization
• Market analysis
• Marketing and sales management

As you go about implementing the countless details involved in starting a business, you probably will refer to your business plan repeatedly. It may become your most valuable resource, so don't even think about filing it away – unless you file it under “N,” for “necessary.”

• U.S. Small Business Administration: Write your business plan
• SCORE: What is the purpose of a business plan?
• Business Case Analysis: Business Plan Purpose, Contents
• Harvard Business Review: When Should Entrepreneurs Write Their Business Plans?

Mary Wroblewski earned a master's degree with high honors in communications and has worked as a reporter and editor in two Chicago newsrooms. Then she launched her own small business, which specialized in assisting small business owners with “all things marketing” – from drafting a marketing plan and writing website copy to crafting media plans and developing email campaigns. Mary writes extensively about small business issues and especially “all things marketing.”

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Do You Really Need a Business Plan?

The art of storytelling, from net margin to sales.

Why is a business plan important?

• Who will the reader be?
• What do you want their response to be?

Four Reasons to Write a Business Plan

1. To raise money for your business

2. To make sound decisions

3. To help you identify any potential weaknesses

4. To communicate your ideas with stakeholders

More by this contributor:

• Challenges Become Opportunities
• Discontinuing Healthy Workplace Consultancy
• Financial Planning for the Pandemic

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The Importance Of Business Planning: A Beginner’s Guide

by Mike Vestil  

Business planning is the process of determining the goals and objectives of a business and developing a roadmap to achieve them.

It involves the analysis of current and future market conditions, operational capabilities, financial resources, and other factors that impact business success.

Effective business planning helps entrepreneurs and organizations navigate the complexities of the market and make strategic decisions that increase profitability and longevity.

Whether you are starting a new business or looking to expand an existing one, a well-crafted business plan is critical to your success.

In this article, we will explore the key components of business planning and provide insights on how to create a plan that meets your specific needs.

Introduction To Business Planning

What is business planning.

A business plan can be described as a document that outlines and describes the goals of a business and the strategies that will be employed to achieve these goals.

It typically includes detailed information about the company, such as the products, services, and customers that it intends to target, as well as an analysis of the market and the competition.

A business plan also describes the financial projections and resources needed to achieve these goals, such as the amount of money that will be invested, the sales projections, and the operational costs.

The purpose of a business plan is to provide a roadmap for the business owner and all stakeholders, including investors, employees, and management teams.

The importance of a business plan cannot be overstated as it serves as a guide to identify and address potential challenges that a business owner may encounter along the way.

Starting and running a business can be a daunting task, but having a well-crafted business plan can help alleviate some of the stress associated with the unknowns of business ownership.

A business plan helps to define and communicate the vision of the business, which can be invaluable to gaining traction with potential investors or partners who can assist in the growth and development of the company.

It also serves as a tool for measuring success as it provides specific goals and objectives that can be compared to actual results.

In conclusion, a well-written business plan is essential to the overall success of a business.

It provides a clear road map of what the business hopes to achieve and how it intends to do so. It serves as a guide for all stakeholders and helps to communicate the vision of the business to potential investors, employees, and partners.

Ultimately, a business plan helps to mitigate potential risks and set the business up for success.

Importance Of Business Planning

Business planning is an essential activity that every organization must engage in irrespective of its nature or size. It helps organizations in setting goals, staying focused, and measuring progress.

There are several reasons why business planning is of great importance, such as guiding decision-making, allocating resources, and identifying potential risks and opportunities.

First and foremost, business planning helps organizations in setting realistic goals and determining the best strategies to achieve them. It provides a roadmap for the future that enables executives and managers to make informed decisions based on available data and market trends.

Additionally, business planning is a critical tool for allocating resources and ensuring that they are used efficiently.

By analyzing financial data and identifying areas of potential wastage, organizations can reduce costs and increase profitability.

Furthermore, business planning is an effective means of identifying potential risks and opportunities that an organization may face.

By conducting a thorough analysis of internal and external factors that may impact the business, organizations can develop contingency plans to mitigate risks and capitalize on opportunities.

Another essential aspect of business planning is that it enables organizations to monitor and measure their progress.

Through the use of key performance indicators (KPIs), organizations can track their performance against set objectives and make adjustments where necessary.

This helps to ensure that the organization is on track towards achieving its goals and that everyone within the organization is working towards the same objectives.

Moreover, business planning is a critical tool for securing external funding. Investors and lenders are more likely to invest in organizations that have a well-defined strategy and a clear understanding of their market and industry.

In conclusion, business planning is a critical activity for any organization that wants to thrive in a competitive marketplace.

It provides a framework for decision-making, resource allocation, risk management, and measuring progress. Without a solid business plan, organizations are likely to struggle to achieve their goals, make efficient use of their resources, and identify potential risks and opportunities.

Therefore, it is crucial for organizations to invest time and resources into developing a comprehensive and realistic business plan that reflects their unique strengths, weaknesses, and objectives.

Purpose Of Business Planning

Business planning is a critical aspect of establishing a successful business. The purpose of business planning is to outline the objectives, strategies, and steps necessary to achieve those objectives.

This process involves creating a roadmap for the future of the business, identifying potential obstacles and opportunities, and developing tactics to overcome or leverage them.

Business planning is essential for potential investors, as it provides an overview of the company’s goals and how they plan to achieve them. It also allows for more effective decision-making, as it provides a framework for assessing whether or not certain decisions align with the company’s overall goals.

Similarly, business planning is critical for internal stakeholders, as it helps to establish a shared vision and objective for the company, as well as the roadmap for achieving it.

Ultimately, business planning is a vital tool for any business owner or entrepreneur looking to establish a thriving enterprise in today’s complex and competitive market.

Key Elements Of Business Planning

Executive summary.

The executive summary is a critical component of any business plan, providing a concise yet comprehensive summary of the key elements of the plan.

It should provide a clear and compelling overview of the business, highlighting its unique value proposition, target market, competitive advantages, and key strategies for success.

Key financial projections should also be included, providing investors and other stakeholders with a clear understanding of the anticipated risks and rewards associated with the venture.

The executive summary should be written in a clear and concise manner, using language that is both easy to understand and engaging to the reader.

It should be designed to capture the attention of potential investors, lenders, or other stakeholders, providing them with a clear understanding of the business and its potential for success.

Market Analysis Of Business Planning

The Market Analysis section of a business plan is a crucial component that provides a thorough analysis of the target market, industry trends, competition, and customer base.

This subsection should focus on the target market’s size, demographics, and psychographics, including their purchasing habits, preferences, and behaviors.

The assessment of industry trends involves investigating the direction of the market, identifying opportunities, and assessing the impact of external factors such as economic conditions and government regulations.

The section on competition analysis must provide a detailed analysis of direct and indirect competitors, including their strengths, weaknesses, and market share.

This information can be obtained through the use of surveys, online research, and networking. The subsection should also assess the customer base, including market segmentation, potential growth, and loyalty.

Moreover, the subsection should include a SWOT analysis that examines the strengths, weaknesses, opportunities, and threats of the company.

The analysis should focus on the potential challenges faced by the company as well as the opportunities that can be leveraged to achieve success.

This analysis provides an insight into the company’s competitive position and helps identify areas where the company can improve.

Overall, the Market Analysis section is critical for any business plan as it provides a well-rounded understanding of the target market, industry trends, and competitive landscape.

The information provided in this section can be used to develop a sound business strategy and make informed decisions that drive the company’s success.

Company Description Of A Business Plan

The Company Description subsection of a business plan provides an overview of the company and its history, current status, and future prospects.

It should detail what the company does, what sets it apart from competitors, and how it intends to achieve success. A well-crafted company description should also communicate the company’s core values, mission statement, and vision for the future.

It is important to include any relevant company history and milestones as well as any notable achievements, partnerships, or industry awards.

Additionally, a clear explanation of the management team’s experience and qualifications, including their education, certifications, and industry experience, is essential to demonstrate the company’s capacity to succeed.

Furthermore, the products or services offered by the company and how they meet the needs and desires of customers should also be emphasized.

Overall, a concise and compelling company description sets the foundation for the rest of the business plan and conveys a sense of confidence and expertise to potential investors and stakeholders.

Organization And Management

The Organization and Management subsection is crucial in any business plan as it highlights the structure, roles, and responsibilities of the key personnel who will be at the helm of the organization.

The success of any business is largely dependent on the capabilities of the people managing it.

Therefore, it is essential to outline the experience and expertise of each member of the management team. This subsection should also provide clear information on the ownership structure of the organization, including the distribution of shares or ownership percentages.

It is important to highlight any legal or regulatory requirements that the management needs to fulfill to operate the business effectively.

Additionally, the subsection should explain the key operational and administrative functions, as well as any external professional services that will be necessary to ensure the smooth running of the business.

Service Or Product Line

Service or Product Line is a crucial section of a business plan that outlines the products or services a company intends to offer.

This section must describe the key attributes of the product or service, including its unique features, the target market, and what sets it apart from competitors.

Additionally, this section must touch on the production process and costs, as well as the pricing strategy the company will use to ensure that the product or service is profitable.

A successful business plan must ensure that its offerings add value to the target market and adapt accordingly by conducting market research, understanding the competition, and leveraging innovation to create new and improved products.

Marketing And Sales Of A Business Plan

The Marketing and Sales subsection of a business planning document is designed to outline the strategies that will be used to promote and sell a company’s product or service.

This section should include a market analysis and an explanation of how the company plans to differentiate itself from competitors. The marketing plan should identify target customers, their needs, and the benefits that the product or service will provide.

The sales plan should identify the distribution channels that will be used, as well as the pricing model and the sales team structure.

Additionally, this section should identify any marketing and sales metrics that will be used to measure success, such as conversion rates and lead generation.

It is crucial for companies to have a comprehensive marketing and sales plan in place to ensure that they are able to effectively reach their target audience and drive revenue growth.

Funding Request Of A Business Plan

The Funding Request subsection of a business plan is where the entrepreneur explains their financial needs to potential investors or lenders. This section starts with the amount of money required and how it will be utilized, such as for inventory, facilities, or equipment.

The business owner must provide an accurate estimate of the total costs involved, including monthly expenses and projected revenues.

It is also essential to explain how the funding request will affect the company’s financial position and how it will help achieve the specified goals.

Sometimes, entrepreneurs may need to explain their willingness to give up a portion of their company’s ownership to secure financing.

The funding request should be provided with detailed financial statements and projections to support the proposal.

Moreover, entrepreneurs should also specify the repayment schedule and interest rates if they are looking for loans.

The objective is to persuade potential investors or lenders that the proposed investment is feasible, and the revenue from the company is likely to provide a satisfactory return on investment within an acceptable time frame.

A well-written and researched funding request inspires confidence in potential investors or lenders and increases the entrepreneur’s chance of securing the necessary funds.

Importance Of Financial Projections In Business Plan

The subsection Financial Projections is a crucial aspect of any business plan. It entails forecasting the financial outcomes of the proposed business operations.

Financial projections encompass several critical elements, including income statements, cash flow statements, and balance sheets.

Accurately projecting financial outcomes is vital for securing funding from investors and financial institutions.

Furthermore, it is a critical tool for managing resources, making critical financial decisions, and monitoring day-to-day financial activities.

When preparing financial projections, it is essential to consider various factors that might influence the outcomes, such as market trends, competition, industry regulations, and other economic indicators.

One critical element that should not be overlooked is setting realistic goals and timelines for achieving the forecasted outcomes.

Additionally, it is essential to prepare alternative scenarios to gauge the impact of unforeseen events on the business’s financial health.

Overall, the Financial Projection subsection provides insights into the potential financial performance of the business and enables entrepreneurs to develop a well-informed roadmap for success.

Appendix Section In A Business Plan

The Appendix section is an optional section that can be included in a business plan. This section provides space to include any additional information that investors or lenders may find useful in evaluating the business plan.

The Appendix can be used to include resumes of key personnel, product or service brochures, legal documents, and any other relevant information that supports the business plan.

It is important to remember that the Appendix should not be used to include information that should be in other sections, but rather to include supplementary information that adds value to the overall plan.

Steps In Business Planning

Step 1: research and analysis.

A crucial step in creating a successful business plan is conducting thorough research and analysis. This step involves collecting and analyzing relevant data from various sources, such as industry reports, customer surveys, and competitor analysis.

The purpose of this research is to gain a deep understanding of the market, identify potential customers, and evaluate market trends and changes.

Analyzing the data collected enables entrepreneurs to identify opportunities and potential threats that their business may face.

Additionally, this step involves evaluating the resources required to establish and run the business, including understanding the costs associated with acquiring and retaining customers, product development, and distribution.

One of the essential factors to consider during the research and analysis stage is the target market. It is important to identify the audience who would be interested in the product or service offered by the business.

Identifying the target market helps entrepreneurs to evaluate the size of the market, the preferences of their potential customers, and the most effective marketing strategies.

Moreover, research provides entrepreneurs with an understanding of customer spending habits and the overall demand for the product.

This knowledge enables entrepreneurs to tailor their business plan to meet the needs of the target market and increase the likelihood of success.

Another critical aspect of the research and analysis stage is evaluating the competition. An analysis of the existing businesses in the industry helps entrepreneurs identify potential rivals.

It also provides insights into the strengths and weaknesses of competitors, their marketing strategies, and the types of products or services they offer.

This information empowers entrepreneurs to develop unique value propositions and competitive advantages that will differentiate their business from others in the market.In summary, research and analysis are the foundation of a successful business plan.

It provides entrepreneurs with a clear understanding of the market, target audience, and competition.

This information enables entrepreneurs to create a comprehensive plan that outlines the steps required to establish and run a profitable business.

Conducting thorough research and analysis is essential to increase the chances of success and minimize the risks associated with starting a new business.

Step 2: Develop A Strategic Plan

The second step in the business planning process is to develop a strategic plan. This is a critical step that involves identifying goals and objectives for the company, as well as the strategies and tactics that will be used to achieve them.

A strategic plan should include a detailed analysis of the company’s strengths, weaknesses, opportunities, and threats. This information can be obtained through market research, customer surveys, and other methods.

Once this analysis is complete, the company can begin to develop a plan for achieving its goals. This should include a detailed description of the company’s products or services, its target market, and its competitors.

It should also include a plan for marketing and sales, as well as financial projections for the next few years.

An important component of the strategic plan is the identification of key performance indicators (KPIs) that will be used to measure the success of the plan.

These KPIs should be specific and measurable, and should be reviewed regularly to ensure that the plan is on track.

The strategic plan should also consider the company’s resources, including its human capital, financial resources, and technological infrastructure. It should identify any gaps in these resources and make recommendations for how they can be filled.

Ultimately, the strategic plan should be a living document that is reviewed and updated regularly. As the company grows and changes, the plan should be adjusted accordingly to ensure that it remains relevant and effective.

Step 3: Create A Business Plan

Step 4: implement the plan.

The actual implementation of a business plan involves executing each step of the strategy. The effectiveness of the plan heavily relies on the satisfaction of the plan’s objectives, the use of realistic timelines, and the deployment of adequate resources.

The business’ management will need to generate functional plans to ensure that resources are allocated optimally. Timelines must also be established for every step of the process to monitor progress and adjust the plan if necessary.

Good communication with all stakeholders is essential to successful implementation. The plan must be communicated to all employees, contractors, and vendors.

The resources, including personnel and funding, must be aligned with the plan. Efficient coordination is necessary to ensure that everyone is working towards the same end goal.

Performance measurement is crucial, as adjustment to the plan may be necessary to achieve the intended outcomes.

Technology and software may also be necessary in executing specific strategies, which should be included in the plan.

Addressing challenges and roadblocks along the way may also require flexible thinking and adapting the plan accordingly.

Therefore, the process of implementing a business plan involves evaluating the plan’s success and adaption of the plan to current business operations.

By successfully implementing the plan, the business can achieve its desired outcome and ultimately achieve its end goal.

Step 5: Monitor And Review

After implementing a business plan, monitoring and reviewing are crucial steps to ensure success. This stage is vital because it allows a business owner to determine if their strategies are working effectively or if changes need to be made.

It is an opportunity to observe the strengths and weaknesses of a business, discover any financial or operational problems, and measure progress toward established goals.

Monitoring includes tracking financial performance, sales figures, production levels, and customer satisfaction rates.

Reviewing involves analyzing the data gathered from monitoring activities and implementing changes to improve the business.

Monitoring and reviewing also help with business planning, providing entrepreneurs with a basis for decision-making.

Ongoing tracking and analysis can identify potential areas of growth, new opportunities, and potential risks.

Keeping current with industry trends, competitive analysis, and customer feedback can be included in the monitoring and review process.

By identifying and addressing challenges, a business can stay ahead of the competition and improve operations, products, and services.

Regular reviews act as a preventative measure for changes in the market or industry. Real-time optimization can be applied to marketing campaigns, cost structures, sales techniques, and more.

By consistently monitoring and reviewing, a business owner can take immediate corrective action instead of waiting until it’s too late.

Additionally, reviewing allows for continual improvement by providing insight into potential opportunities for growth and increased profitability.

A monitoring and review system should be established as part of the overall plan. This should include setting benchmarks and metrics, as well as scheduling regular reviews of progress toward established goals.

Once the system is in place, the focus should shift towards utilizing data gathered from monitoring and review activities.

This data should be analyzed, identifying areas that require changes and taking action to implement those changes.

In conclusion, monitoring and reviewing are important elements to ensure the continued success of a business.

Through monitoring and reviewing activities, entrepreneurs can gain a better understanding of their business operations and optimize accordingly.

By utilizing data and implementing changes, businesses can ensure long-term profitability and sustainable growth.

Types Of Business Plans

Startup business plan.

A startup business plan is an essential document that outlines the road map for a new business venture.

It is a comprehensive document that typically includes an executive summary, market analysis, company description, product or service offerings, marketing and sales strategies, financials, and a timeline.

The purpose of the business plan is to help entrepreneurs map out their goals and objectives, identify potential roadblocks, and develop strategies to overcome them.

By creating a startup business plan, entrepreneurs can gain a better understanding of their customers, competitors, and market trends.

In addition, they can use the plan to secure funding from investors or financial institutions, to communicate their vision to potential employees, and to develop a clear and concise strategy for scaling the business.

A well-crafted startup business plan is a crucial component of launching a successful new business venture.

Internal Business Plan

The Internal Business Plan is a critical component of the overall business plan. It outlines the internal strategies and tactics that a company will use to achieve its objectives.

This plan is developed by the management team and guides the day-to-day operations of the company. The Internal Business Plan addresses the company’s marketing, operations, financial, and human resources objectives.

A key part of the plan is developing a clear understanding of the company’s competitive advantage and how it will use this advantage to successfully compete within the marketplace.

The Internal Business Plan is also used to assess the company’s progress toward its goals and to make adjustments to the plan as needed.

This plan is different from the Strategic Business Plan which addresses the direction and overall vision of the company, while the Internal Business Plan is focused on the day-to-day operations.

A successful Internal Business Plan is critical to any start-up business as it provides a roadmap for the company to follow and helps create a culture of accountability and focus on achieving the company’s objectives.

Strategic Business Plan

A strategic business plan is a vital component of any successful business. It outlines a company’s overall direction, goals, and objectives over the long term.

A strategic business plan is not just a document, but rather a roadmap that guides a company’s decision-making processes.

It involves conducting a thorough analysis of a company’s market, competition, resources, and capabilities to create a unique value proposition.

The strategic business plan enables a company to position itself in the market and differentiate itself from competitors. The plan should also outline specific actions that need to be taken to achieve the desired objectives.

The strategic business plan typically includes the mission statement, which defines the company’s purpose, values, and culture.

It should also identify the target market and customer segments, as well as the channels and strategies used to reach them.

The plan should also analyze the competitive landscape, identifying strengths, weaknesses, opportunities, and threats (SWOT) to the business.

One of the critical components of a strategic business plan is setting clear and measurable goals and objectives over the long term.

These should be specific, measurable, achievable, relevant, and time-bound (SMART). The goals and objectives should align with the company’s mission statement and vision, and support the overall strategy.

The strategic plan should also outline the tactics and actions that will be taken to achieve these goals, as well as the timeline and resources required.

Another important element of a strategic business plan is the financial plan. This should include a detailed budget, sales forecast, cost of goods sold, cash flow projection, and profit and loss statement.

The financial plan should also consider contingencies and risk management strategies.

A well-executed strategic business plan can significantly benefit a company’s growth and success.

It provides a clear roadmap for decision-making, enabling a company to make informed and strategic choices.

It also helps to align all stakeholders around a common vision and direction, which can improve employee engagement and motivation.

Finally, a strategic business plan enhances a company’s credibility and reputation, which can attract investors, customers, and partners.

Operations Business Plan

The Operations Business Plan is a crucial component of any business plan, as it details the necessary steps to achieve operational efficiency and success.

This subsection focuses on the day-to-day running of the business, outlining the processes and procedures that will be followed, including production, logistics, inventory management, customer service, and more.

A well-crafted Operations Business Plan should provide clear guidance on how the company will meet its goals, reduce costs, and optimize processes.

One of the key elements of an Operations Business Plan is the production plan, which outlines the processes and resources needed to manufacture products or deliver services to customers.

This plan should include production schedules, quality control measures, and contingency plans in case of unexpected delays or problems.

Additionally, inventory management is crucial to ensure that the business has the appropriate amount of goods on hand, minimizing waste and avoiding shortages.

Another important aspect of an Operations Business Plan is logistics, covering the transport of goods and services from the company to the customers.

Logistics might include shipping, delivery, or other transportation-related activities that can affect the efficiency and effectiveness of the business.

Customer service is also a critical component, ensuring that customers feel valued and satisfied with their interactions with the company.

Efficient operation requires effective management, and an Operations Business Plan should outline the organizational structure of the company, including roles and responsibilities of staff members.

Clear communication and collaboration among team members are essential to ensuring that the business runs smoothly and effectively.

Overall, a well-conceived Operations Business Plan is a fundamental component of an effective business plan.

By addressing the day-to-day operations and processes needed for a business to function, this plan helps ensure that the company can operate effectively, minimize waste, and achieve its goals.

Feasibility Business Plan

One of the most critical components of a successful business launch is creating a feasibility business plan.

This type of plan focuses on determining whether a business idea is practical and worth pursuing.

At its core, a feasibility plan looks at the market demand for a product or service, analyzes the competition, examines potential revenue streams, and evaluates the resources required to bring the idea to fruition.

The plan should also outline the risks and challenges associated with the business, as well as any legal and regulatory considerations that may impact its viability.

During the feasibility analysis, entrepreneurs should identify their target audience and understand their behavior and needs.

This analysis is crucial in determining the market demand for the product or service. At the same time, businesses must determine how they will differentiate themselves from the competition.

It’s important to analyze your competition’s strengths and weaknesses, identify opportunities, and determine how to leverage them to create a competitive advantage.

Another critical aspect of the feasibility analysis is identifying potential revenue streams. Businesses need to consider the various ways they can generate income and determine which ones are the most viable.

They should also consider potential expenses, such as marketing and advertising, rent, utilities, and employee salaries.

Once revenue and expenses have been identified, businesses can create financial projections to determine their profitability and whether their business idea is economically sound.

Resource allocation is another essential consideration in a feasibility business plan. Entrepreneurs need to determine what resources they will require to launch and sustain their business.

This includes financial resources, such as startup capital and ongoing funding, as well as human resources, such as employees and contractors.

Businesses must also consider the resources required for production, such as equipment, raw materials, and supplies.

Finally, it’s essential to identify and understand the risks and challenges associated with launching and running a business.

This includes legal and regulatory concerns, such as permits and licenses, as well as other challenges, such as technological advancements or changes in the market.

By identifying and evaluating these risks, businesses can create contingency plans and ensure they have the resources and expertise needed to overcome potential obstacles.

In conclusion, creating a feasibility business plan is an essential first step in launching a successful business.

It provides a comprehensive overview of the business idea, evaluating its potential and risks, and determines whether it is a sound investment.

By conducting a thorough analysis of the market demand, competition, potential revenue streams, resource allocation, and risk and challenges, entrepreneurs can make an informed decision and pursue their business idea with a greater level of confidence and success.

Growth Business Plan

Growth Business Plan is a vital component for businesses that have survived their initial stages and are looking to scale up their operations.

This type of plan focuses on strategies that can be implemented to facilitate growth and increased profitability.

One of the primary concerns of a Growth Business Plan is identifying new areas for expansion, such as new products, markets, or services.

It also involves assessing current operations to determine how they can be optimized and scaled efficiently.

The first step to creating a Growth Business Plan is conducting a market analysis to gain a comprehensive understanding of industry trends, consumer demands, and emerging opportunities.

This involves collecting and analyzing data from various sources such as industry reports, competitor analysis, and consumer feedback.

The goal is to identify untapped markets, potential partnerships, and new revenue streams that can be leveraged to facilitate growth.

The second step is to assess the existing organizational structure to determine if changes need to be made to support growth.

This includes hiring additional staff, expanding the physical infrastructure, or investing in new technology.

A comprehensive growth strategy must also address potential risks and challenges that may arise during the scaling process, such as changes in consumer behavior, supply chain disruptions, or regulatory changes.

Another critical aspect of a Growth Business Plan is financial planning. This involves conducting a financial analysis of the company’s operations to identify areas where cost savings can be realized and new revenue streams can be generated.

The plan must also include a detailed financial forecast that outlines revenue projections, cash flow forecasts, and budgets for capital expenditures.

Ultimately, a successful Growth Business Plan must articulate a clear and comprehensive strategy that establishes a roadmap for scaling up operations while maintaining profitability.

The plan must be flexible enough to adapt to changes in the market, consumer behavior, or the regulatory environment while also being prudent in managing risks associated with growth.

Clear communication of the plan to all the stakeholders of the business is necessary for flawless execution of the expansion efforts.

Exit Business Plan

One important aspect of business planning that is often overlooked is the Exit Business Plan. This subsection of a business plan outlines the steps that the company will take in the event that it needs to close down or be sold.

This can be an important consideration for investors and stakeholders, as it can help them understand the potential risks and rewards associated with their investment.

The Exit Business Plan should include a thorough analysis of the company’s financials, including any outstanding debts or liabilities, as well as projections for future revenue and expenses.

It should also outline the company’s strategy for selling its assets or winding down its operations, including any legal or regulatory considerations that may come into play.

Another important aspect of the Exit Business Plan is succession planning. This involves identifying key personnel who will be responsible for ensuring a smooth transition in the event of an exit, and outlining their roles and responsibilities.

It may also involve identifying potential buyers or partners who could take over the company, and developing a strategy for negotiating a sale or merger.

Ultimately, the purpose of the Exit Business Plan is to minimize risk and maximize value for all stakeholders involved.

By planning for the possibility of an exit from the outset, companies can be better prepared to handle unforeseen circumstances and minimize the potential impact on their investors and employees.

Summary Of Business Planning

Business planning is an essential component of any successful enterprise. It serves as a roadmap for achieving business objectives, providing a framework for decision-making, and establishing accountability.

Through the process of business planning, a company can identify its strengths and weaknesses, capitalize on opportunities, and mitigate risks.

When developing a business plan, it is essential to consider a variety of factors, such as market trends, competitive analysis, financial projections, and growth strategies.

Although it can be challenging to predict the future, a comprehensive business plan can help a company navigate the uncertainties of the marketplace, establish credibility with stakeholders, and secure funding.

The process of creating a business plan can also reveal gaps in knowledge or resources, providing an opportunity for further research or collaboration.

As businesses continue to evolve and adapt to changing market conditions, a robust business plan can serve as a foundation for future growth and success.

Future Outlook Of Business Planning

The future of business planning is promising and exciting. As technology continues to advance, businesses are able to gather more data and better understand their customers, which can inform their strategic planning.

With the increasing use of artificial intelligence and machine learning, businesses can gather insights faster and with greater accuracy. This allows for more precise forecasting and strategic decision-making.

Another relevant trend is the growing popularity of sustainability-focused business planning. Many companies are recognizing the importance of sustainability, given the impact of climate change and the increasing demand for sustainable products and services.

This approach to planning involves looking beyond short-term profits and considering the long-term impact of a business’s actions on the environment and society.

Moreover, the trend toward remote work and decentralized teams is changing how businesses approach planning. Virtual collaboration tools, such as video conferencing and online project management platforms, have made it easier for teams to work effectively from anywhere in the world.

This allows businesses to tap into talent pools globally, which can lead to more diverse and innovative ideas.

Finally, the future of business planning involves adapting to the changing needs of customers, who are increasingly looking for personalized and convenient experiences. Businesses that can offer this are likely to thrive, while those that fail to adapt may fall behind.

This means incorporating customer feedback into planning and investing in technologies, such as chatbots and personalization engines, that can help businesses provide more targeted and relevant experiences to their customers.

Implementing Recommendations

After conducting a thorough examination of Business Planning, it is clear that several recommendations must be made to ensure successful implementation of a business plan.

Firstly, businesses must ensure that every employee is included in the planning process. All departments within the company must have clear communication channels, as collaboration is essential to the success of the plan.

Secondly, businesses should regularly collect and analyze data relevant to their operations. This data can be used to improve and adjust plans as necessary.

Thirdly, businesses must regularly review their business plans and make necessary alterations to keep their plan relevant and up-to-date.

Finally, businesses should always have contingency plans in place. This will help them prepare for unexpected circumstances and better navigate potential risks.

In conclusion, businesses must remain flexible and adaptable in their planning to achieve success, and implementation of the above recommendations will enable them to do so.

Business Planning: FAQs

1. what is business planning.

Business Planning is the process of creating a roadmap for a business’s future. It comprises various steps, including identifying company objectives, conducting a market analysis, determining financial projections, and outlining strategies to achieve goals.

2. Who Needs A Business Plan?

Business planning is essential for any business, irrespective of its size, stage of operations, or industry. Entrepreneurs, startups, and established businesses that want to scale their operations and increase their profitability require a comprehensive and well-structured business plan.

3. Why Is Business Planning Important?

It ensures that a business has a clear direction and vision, helps identify potential opportunities, mitigates challenges, and reduces risks. Furthermore, it plays a crucial role in securing financing, attracting investors, and keeping the organization focused and accountable for its actions.

4. What Should My Business Plan Include?

A comprehensive business plan should include an executive summary, company overview, market analysis, products and services description, marketing and sales strategy, financial projections, organization structure, and operational plan.

5. How Often Should I Update My Business Plan?

Business plans aren’t static documents and should be updated regularly to reflect changes in the market, business evolution, and goals. A business plan should be reviewed annually and updated as needed to ensure that it remains effective and relevant.

6. Can I Write My Own Business Plan?

Yes, although it may be challenging to develop a comprehensive and effective business plan without prior experience. However, there are several resources and tools available, including templates, guides, software, or seeking the services of a business consultant.

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Why Is Strategic Planning Important?

• 06 Oct 2020

Do you know what your organization’s strategy is? How much time do you dedicate to developing that strategy each month?

If your answers are on the low side, you’re not alone. According to research from Bridges Business Consultancy , 48 percent of leaders spend less than one day per month discussing strategy.

It’s no wonder, then, that 48 percent of all organizations fail to meet at least half of their strategic targets. Before an organization can reap the rewards of its business strategy, planning must take place to ensure its strategy remains agile and executable .

Here’s a look at what strategic planning is and how it can benefit your organization.

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What Is Strategic Planning?

Strategic planning is the ongoing organizational process of using available knowledge to document a business's intended direction. This process is used to prioritize efforts, effectively allocate resources, align shareholders and employees on the organization’s goals, and ensure those goals are backed by data and sound reasoning.

It’s important to highlight that strategic planning is an ongoing process—not a one-time meeting. In the online course Disruptive Strategy , Harvard Business School Professor Clayton Christensen notes that in a study of HBS graduates who started businesses, 93 percent of those with successful strategies evolved and pivoted away from their original strategic plans.

“Most people think of strategy as an event, but that’s not the way the world works,” Christensen says. “When we run into unanticipated opportunities and threats, we have to respond. Sometimes we respond successfully; sometimes we don’t. But most strategies develop through this process. More often than not, the strategy that leads to success emerges through a process that’s at work 24/7 in almost every industry.”

Strategic planning requires time, effort, and continual reassessment. Given the proper attention, it can set your business on the right track. Here are three benefits of strategic planning.

Related: 4 Ways to Develop Your Strategic Thinking Skills

Benefits of Strategic Planning

1. create one, forward-focused vision.

Strategy touches every employee and serves as an actionable way to reach your company’s goals.

One significant benefit of strategic planning is that it creates a single, forward-focused vision that can align your company and its shareholders. By making everyone aware of your company’s goals, how and why those goals were chosen, and what they can do to help reach them, you can create an increased sense of responsibility throughout your organization.

This can also have trickle-down effects. For instance, if a manager isn’t clear on your organization’s strategy or the reasoning used to craft it, they could make decisions on a team level that counteract its efforts. With one vision to unite around, everyone at your organization can act with a broader strategy in mind.

2. Draw Attention to Biases and Flaws in Reasoning

The decisions you make come with inherent bias. Taking part in the strategic planning process forces you to examine and explain why you’re making each decision and back it up with data, projections, or case studies, thus combatting your cognitive biases.

A few examples of cognitive biases are:

• The recency effect: The tendency to select the option presented most recently because it’s fresh in your mind
• Occam’s razor bias: The tendency to assume the most obvious decision to be the best decision
• Inertia bias: The tendency to select options that allow you to think, feel, and act in familiar ways

One cognitive bias that may be more difficult to catch in the act is confirmation bias . When seeking to validate a particular viewpoint, it's the tendency to only pay attention to information that supports that viewpoint.

If you’re crafting a strategic plan for your organization and know which strategy you prefer, enlist others with differing views and opinions to help look for information that either proves or disproves the idea.

Combating biases in strategic decision-making requires effort and dedication from your entire team, and it can make your organization’s strategy that much stronger.

Related: 3 Group Decision-Making Techniques for Success

3. Track Progress Based on Strategic Goals

Having a strategic plan in place can enable you to track progress toward goals. When each department and team understands your company’s larger strategy, their progress can directly impact its success, creating a top-down approach to tracking key performance indicators (KPIs) .

By planning your company’s strategy and defining its goals, KPIs can be determined at the organizational level. These goals can then be extended to business units, departments, teams, and individuals. This ensures that every level of your organization is aligned and can positively impact your business’s KPIs and performance.

It’s important to remember that even though your strategy might be far-reaching and structured, it must remain agile. As Christensen asserts in Disruptive Strategy , a business’s strategy needs to evolve with the challenges and opportunities it encounters. Be prepared to pivot your KPIs as goals shift and communicate the reasons for change to your organization.

Improve Your Strategic Planning Skills

Strategic planning can benefit your organization’s vision, execution, and progress toward goals. If strategic planning is a skill you’d like to improve, online courses can provide the knowledge and techniques needed to lead your team and organization.

Strategy courses can range from primers on key concepts (such as Economics for Managers ), to deep-dives on strategy frameworks (such as Disruptive Strategy ), to coursework designed to help you strategize for a specific organizational goal (such as Sustainable Business Strategy ).

Learning how to craft an effective, compelling strategic plan can enable you to not only invest in your career but provide lasting value to your organization.

Do you want to formulate winning strategies for your organization? Explore our portfolio of online strategy courses and download the free flowchart to determine which is the best fit for you and your goals.

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How to Choose the Right Business Model for Strategic Success

by Nick Greenhalgh | Mar 22, 2024

What is a business model and how do I pick one?

Daniels professor andrew schnackenberg defines the term business model and provides tips for picking the right framework for your business..

Whether you’re in the infancy of building your business or a decade in and looking for a change, finding the right business model for your firm is a crucial strategic decision.

Key Term: Business Model

A business model outlines how a company creates and delivers value to its customer base. Typically a business model identifies key aspects of the business such as the target customer, the company’s products or services and its various revenue streams.

Andrew Schnackenberg teaches strategic management at the Daniels College of Business and recognizes that business models can be challenging to define. In this article, he’ll share details on the types of business models, how to find the right one for your business and what you need to know before you choose a framework.

Andrew Schnackenberg

The Importance of Picking a Business Model

Selecting the right business plan is key to a successful business. Famous examples from business history such as Blockbuster and Netflix illustrate the importance of picking the right model for the business type.

Netflix’s Subscription-Based Model

Netflix saw an opportunity in the movie rental space and quickly entered with a subscription model in the late 1990s. It started by sending physical copies of DVDs to consumers’ homes and migrated to a streaming platform when technology advanced.

Now, it even produces its own movies and TV shows, a shining example of business model innovation.

While the company was doing all this, how did Blockbuster respond? Slowly, if at all.

Blockbuster’s lack of ability to change its brick-and-mortar business model, despite market pressures, led to its downfall.

Numerous other examples display the importance of picking the right plan out of the dozens of successful business models.

Types of Business Models

Common business models change as rapidly as the business landscape does. That being said, there are some standard models to consider when you’re forming or adjusting your business. The most popular include:

• Advertising-based business models
• Franchising or leasing business models
• Freemium business models
• Subscription business models

There are thousands more variations of business models including agency, wholesale and bundling.

Schnackenberg tries to simplify how companies should think about the varying types of business models.

“One way to think about it is a business model is a cognitive framework to explain, interpret and understand business activities,” he said.

Characteristics of an effective business model

When envisioning your company’s business model, it’s important to correctly identify the company’s strengths, weaknesses and priorities. Schnackenberg likes to compare it to a ladder with three rungs. The top rung is value, the middle is price and then the bottom rung is cost.

For managers, Schnackenberg recommends looking for ways to bridge the gap between each rung on the ladder. Between value and price is the value proposition. Between price and cost is a company’s margin.

And while it may seem like businesses can impact each of these rungs, Schnackenberg says the focus should be on value and cost. If value falls below price, customers won’t want to purchase your now overpriced product. If the cost to produce exceeds the price of sale, a business is losing money.

What to know before you choose

Like all strategic business decisions, the selection of the right business model is complex. You must gather insights from a variety of sources to make an informed conclusion on which model is right for you. Schnackenberg suggests a few places to start.

“It’s a strategic decision, like pretty much everything else in a business,” he said. “So, what are your capabilities? What do you do in the firm that’s valuable, rare, inimitable and non-substitutable?”

Maybe you’ve got access to some cheap goods that serve as a lead generator for higher ticket items; then you might consider the razor-blade model . If you have an efficient supply chain and your cost is a differentiator, the wholesale model might be the fit.

Once you’ve identified the capabilities, next comes putting them into action and looking at the long-term trajectory of your business. Schnackenberg rattled off a list of questions you should ask next.

• Where do you want to take this organization?
• Do you want to focus more on a certain niche?
• How broad or narrow do you want to focus your marketing strategy?
• Are you a producer? Are you a retailer, are you an intermediary?

“You’ll see the market opportunities, recognize what your capabilities are and then start doing an ongoing calculus on how to configure those things,” Schnackenberg said.

Once you decide on a business model, now what?

For newer businesses, the next step will be to secure funding. You’ll need to finalize your business model and begin to approach investors to infuse capital into your new business. By setting your business model, you’ll have a clearer understanding of how much money you’ll need and what it will be put toward.

For legacy businesses that are looking to change their business model, the next step will be to reconfigure internal processes and capital resources, Schnackenberg said. You’re looking at how to move things around to fit this new strategy you’ve laid out.

Can you change models on the fly?

Netfix is an example of a successful pivot, moving from mailed DVDs to streaming, and now to production. But the company is an outlier, Schnackenberg said.

“Most of the time, firms fail at changing business models and this is why they go out of business. Because they’re not paying attention,” he said. “And this is a very typical situation. In organizations, they can see the rising tide on the horizon. It’s not very hard to spot the vulnerabilities, yet they are unable to modify their business model in such a way that would enable them to adapt and evolve.”

He said examples of firms that are able to modify their business models are rare, but it’s almost imperative for the modern company. If you look at a list of all the organizations that have thrived over the last century, you’ll find that most of them don’t look anything like what they were founded to do. American Express was a delivery company, Marriott sold root beer and Wrigley started with soap before gum. Those were successes, but there are many multitudes more of failures.

“ Thinking through all of that change is tremendously difficult and implementing it is even more difficult,” Schnackenberg said.

Learn the right model for you at Daniels

If you’re looking to learn more about business models and strategic decision-making, Daniels offers top-of-the-line coursework for undergraduate and graduate business professionals, as well as non-degree Executive Education.

Schnackenberg said Daniels stands out for its ability to keep its students informed on changes within the rapidly changing business world. This will prove crucial for developing a sustainable business model.

“Understanding what a business model actually is and understanding how to adapt in the face of tumultuous headwinds is going to be imperative for businesses to succeed over the next two to three decades,” he said. “If they’re not able to understand, incorporate and pivot to emerging technologies—in particular information technologies—they won’t succeed.”

Learn more about degree options at the Daniels College of Business, or reach out to our admissions team with any questions.

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How To Set Business Goals (+ Examples for Inspiration)

Updated: March 11, 2024

Published: October 24, 2023

You’re a business owner — the captain of your own ship. But how do you ensure you’re steering your company in the right direction? 

Without clear-cut goals and a plan to reach them, you risk setting your sails on the course of dangerous icebergs. 

The best way to steer clear of wreckage is to map out exactly where you want your business to go. This is what makes setting business goals so important. If you’re not already using them to guide your ship, then now’s a great time to start.

Table of contents:

• What are business goals?

Why business goals are important

How to set business goals, tips to achieve business goals, business goals examples, what are business goals .

Business goals are the desired outcomes that an organization aims to achieve within a specific time frame. These goals help define the purpose and direction of the company, guiding decision-making and resource allocation. They can be short-term or long-term objectives , aligned with the company’s mission and vision.

Operating a business using your gut and feelings will only get you so far. If you’re looking to build a sustainable company, then you need to set goals in advance and follow through with them. 

Here’s what goal setting can do to make your business a success:

• Give your business direction. Business goals align everyone toward a common purpose and ensure all efforts and resources are directed toward achieving specific outcomes.
• Keep everyone motivated to keep pushing forward. Goals provide employees with a sense of purpose and motivation. According to research from BiWorldwide, goal setting makes employees 14.2x more inspired at work and 3.6x more likely to be committed to the organization.
• Create benchmarks to work toward (and above). Goals provide a basis for measuring and evaluating the performance of the organization. They serve as benchmarks to assess progress, identify areas of improvement, and make informed decisions about resource allocation and strategy adjustments .
• Prioritize activities and allocate resources effectively. Goals help you identify the most important initiatives, ensuring that time, money, and effort are invested in activities that align with the overall objectives.
• Make continuous organizational improvements. Goals drive continuous improvement by setting targets for growth and progress. They encourage businesses to constantly evaluate their performance, identify areas for refinement, and implement strategies to enhance efficiency and effectiveness.

Nothing creates solidarity among teams and departments like shared goals. So be sure to get everyone involved to boost camaraderie. 

Setting business goals requires careful consideration and planning. By defining specific and measurable targets, you can track progress and make necessary adjustments along the way.

Here are the steps to effectively set business goals.

Step 1: Identify key areas to improve in your business

Start by assessing the current state of your organization. Identify areas that require improvement or growth. This could include increasing revenue, expanding your customer base, improving employee satisfaction, or enhancing product offerings.

Step 2: Choose specific and measurable goals 

Setting clear and specific goals is essential. Use the SMART goal framework to ensure your goals are Specific, Measurable, Achievable, Relevant, and Time-bound. For example, instead of setting a vague goal like “increase revenue,” set a specific goal like “increase revenue by 15% in the next quarter.”

Step 3: Prioritize which goals to tackle first

Not all goals are equally important or urgent. Evaluate the impact and feasibility of each goal and prioritize them accordingly. By ranking your goals, you can focus your efforts and resources on the most critical objectives.

Step 4: Break down your goals into smaller milestones

Breaking down each goal into smaller, manageable tasks makes them more attainable. Assign responsibilities and set deadlines for each step. This approach helps track progress and ensures accountability.

Step 5: Decide what your Key Performance Indicators (KPIs) will be

Key Performance Indicators (KPIs) are metrics used to measure progress toward your goals. Set realistic and relevant KPIs that align with your objectives. For example, if your goal is to increase customer acquisition, a relevant KPI could be the number of new customers acquired per month.

Now that you have set your business goals, it’s time to take action and work toward achieving them. Here are some tips to help you stay on track:

1. Write down your action plan 

Develop a detailed plan of action for each goal. Identify the necessary resources, strategies, and milestones to achieve them. A well-defined action plan provides a road map for success.

2. Foster a culture that’s goal-oriented

Encourage your employees to embrace and contribute to your goals. Foster a culture that values goal setting and achievement. Recognize and reward individuals or teams that make significant progress toward the goals.

3. Regularly track and evaluate progress

Monitor the progress toward each goal and make adjustments as needed. Use project management tools or software to track and visualize progress. Regularly review and evaluate your performance to ensure you’re on the right track.

4. Seek feedback and adapt

Gather feedback from employees, customers, and stakeholders. Their insights can provide valuable perspectives and help you refine your goals and strategies. Adapt your approach based on feedback to increase your chances of success.

5. Stay focused and motivated (even when you fail)

Staying motivated to achieve goals is difficult, especially when you come up short or fail. But don’t let this set you back. Continue pushing forward with your goals or readjust the direction as needed. Then do whatever you can to avoid distractions so you stay committed to your action plan.

Also, remember to celebrate small wins and milestones along the way to keep your team motivated and engaged.

To provide inspiration, here are some examples of common business goals:

1. Revenue growth

Revenue growth is a business goal that focuses on increasing the overall income generated by the company. Setting a specific target percentage increase in revenue can create a measurable goal to work toward.

Strategies for achieving revenue growth may include:

• Expanding the customer base through targeted marketing campaigns
• Improving customer retention and loyalty
• Upselling or cross-selling to existing customers
• Increasing the average order value by offering premium products or services

Example: A retail company sets a goal to increase its revenue by 10% in the next fiscal year. To achieve this, it implements several strategies, including launching a digital marketing campaign to attract new customers, offering personalized discounts and promotions to encourage repeat purchases, and introducing a premium product line to increase the average order value.

2. Customer acquisition

Customer acquisition focuses on expanding the customer base by attracting new customers to the business. Setting a specific goal for the number of new customers helps businesses track their progress and measure the effectiveness of their marketing efforts.

Strategies for customer acquisition may include:

• Running targeted advertising campaigns
• Implementing referral programs to incentivize existing customers to refer new ones
• Forming strategic partnerships with complementary businesses to reach a wider audience

Example: A software-as-a-service (SaaS) company aims to acquire 1k new customers in the next quarter. To achieve this, it launches a social media marketing campaign targeting its ideal customer profile, offers a referral program where existing customers receive a discount for referring new customers, and forms partnerships with industry influencers to promote its product.

3. Employee development

Employee development goals focus on enhancing the skills and knowledge of employees to improve their performance and contribute to the organization’s growth. By setting goals for employee training and skill development, businesses can create a culture of continuous learning and provide opportunities for career advancement.

Strategies for employee development may include:

• Offering training programs
• Providing mentorship opportunities
• Sponsoring professional certifications
• Creating a career development plan for each employee

Example: A technology company aims to have 80% of its employees complete at least one professional certification within the next year. To achieve this, it offers financial support and study materials for employees interested in obtaining certifications, provides dedicated study time during working hours, and celebrates employees’ achievements upon certification completion.

4. Product development

Product development goals focus on creating and improving products or services to meet customer needs and stay competitive in the market. Setting goals for product development can prioritize your efforts and so you can allocate resources effectively.

Strategies for product development may include:

• Conducting market research to identify customer preferences and trends
• Gathering customer feedback through surveys or focus groups
• Investing in research and development to create new products or enhance existing ones
• Collaborating with customers or industry experts to co-create innovative solutions

Example: An electronics company sets a goal to launch three new product lines within the next year. To achieve this, it conducts market research to identify emerging trends and customer demands, gathers feedback from its target audience through surveys and usability testing, allocates resources to research and development teams for product innovation, and collaborates with external design agencies to create visually appealing and user-friendly products.

5. Social responsibility

Social responsibility goals focus on making a positive impact on society or the environment. These goals go beyond financial success and emphasize the importance of ethical and sustainable business practices. Setting goals for social responsibility allows businesses to align their values with their actions and contribute to causes that resonate with their stakeholders.

Strategies for social responsibility may include: 

• Implementing sustainable practices to reduce environmental impact
• Donating a percentage of profits to charitable organizations
• Supporting local communities through volunteer programs
• Promoting diversity and inclusion within the organization

Example: A clothing retailer aims to reduce its carbon footprint by 20% in the next two years. To achieve this, it implements sustainable practices, such as using eco-friendly materials, optimizing packaging to minimize waste, and partnering with ethical manufacturers. It also donates a percentage of its profits to an environmental conservation organization.

Setting and achieving goals is what it takes to be successful in business. By following the steps outlined in this article and incorporating the tips provided, you can effectively set and work toward your goals. Remember to regularly evaluate progress, adapt as necessary, and celebrate milestones along the way.

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Quality Improvement Process: How to Plan and Measure It

Last Updated on March 21, 2024 by Owen McGab Enaohwo

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When a business takes that jump from small to more substantial, it can lose footing. Customers might complain that the product they used to love has lost the high quality they appreciated about it. The question becomes, how do you maintain quality while producing more?

Every business wants to present quality offers, but not everyone understands what it takes and how to have the best quality. And managers often get this wrong.

In this article, we will look at the quality improvement process, uncover the must-haves in a good QIP, and study the methods, tools, and steps to build a sound strategy.

SweetProcess is our software, and it’s built for teams to create and manage quality improvement documents and procedures in one place so they can focus on what drives real business growth. Without adding your credit card info, you can sign up for our 14-day free trial to see how it works.

TABLE OF CONTENTS

What Exactly Is a Quality Improvement Process?

Importance of quality improvement process in a business, key steps for planning an effective quality improvement process, enhance your company’s quality improvement process using sweetprocess, top quality improvement methodologies, common quality improvement tools, common challenges of quality improvement process, key ways to measure the quality improvement process, quality improvement process in healthcare, build an effective quality improvement process with sweetprocess.

Quality improvement process (QIP) is a journey to enhance and refine the overall quality of an organization’s products, services, and processes.

The main essence is to identify areas that need improvement, implement changes, and always monitor outcomes to ensure constant improvement. It’s driven by a commitment to meet or exceed customer expectations, comply with industry standards, and achieve organizational goals.

Let’s look in more detail at the importance and benefits of the quality improvement process.

Enhanced Brand Reputation

When a business regularly offers great products and services, it builds trust with customers, who become loyal and recommend the business to others. QIP helps to make sure that quality is maintained consistently.

Employee Engagement and Satisfaction

QIP ensures clear communication, setting expectations and reducing frustration. This clarity builds trust, enhances teamwork, and promotes collaboration. Investing in QIP not only improves products or services but also creates a workplace where employees feel valued and satisfied.

A motivated and happy team is key to delivering the quality customers expect. QIP is not just a process tool; it’s also a strategy for engaging employees, leading to overall business success.

Adaptability to Change

Change is constant, especially in a competitive market. The ability to adapt quickly can make or mar a brand. That’s where a strong QIP helps you build. It encourages you to stay vigilant, anticipating changes like shifts in customer behavior or new competitors. It promotes a culture of innovation by seeking better ways to operate.

Cost Reduction

Mistakes can be expensive, leading to rework, refunds, lost sales, and damage to your brand. QIP focuses on error prevention before they become complex issues and saves the costs of fixing mistakes. But it doesn’t stop there. QIP leads to long-term savings by promoting continuous learning and development . As you improve, you better understand processes, team capabilities, and customer needs, making informed decisions about technology, hiring, and market expansion.

Regulatory Compliance

QIP helps your business adhere to industry standards, regulations, and laws . It is a built-in guide, ensuring your business is on the right track. QIP prioritizes documenting every process and change, creating a reliable trail of evidence for compliance.

While it may seem like a lot of paperwork, this documentation serves as proof during audits or inspections, demonstrating that your business follows the rules.

Improved Productivity

Quality improvement process can transform your business into a productive powerhouse where you work smarter, not harder, and achieve more with less.

Let’s go over these ten important steps to plan a quality improvement process for your company.

Define Your Goals

Before you plan to improve your work, you must decide what you want to achieve. What are you trying to do with this improvement process? Do you want to spend less money, make customers happier, or get more work done?

Once you know your goals, you can start working toward them. Ensure your goals are specific, achievable, trackable, significant, and have a deadline.

Identify and Analyze the Current Situation

This step involves collecting information and looking at your current ways of doing things to find areas where you can improve. You can use tools like maps, charts, and checklists to write how things are done and find places where things might be slow or wasteful.

Once you know how things are, you can start thinking of ways to improve them. It’s important to include your team and others in this thinking process because they might have helpful ideas that you haven’t thought about.

Engage Stakeholders

Now that you’ve figured out where things can get better and chosen the right methods and tools, it’s time to involve the people that the changes will affect—your stakeholders.

Start by telling them about the goals and good things that will come from improving things. Explain how it will affect their work and answer questions they might have. Ask for their ideas and thoughts on how to make things better. This not only helps make sure the changes work well but also gets them more involved and feel responsible for the process.

Identify Improvement Opportunities

In order to improve your processes , you need to identify opportunities for improvement. It’s achievable by analyzing your current processes and looking for areas of waste, inefficiency, or error. You may also want to gather feedback from your stakeholders to identify problems or areas where they see room for improvement.

Keep in mind that quality improvement ideas can come from sources you least expect, so be open to suggestions from your team and stakeholders.

Set Measurable Goals

After figuring out what you want to achieve and where you can make things better, the next step is to make sure your goals are measurable. This means making sure your goals are specific, measurable, achievable, relevant, and time-bound (SMART) .

For instance, if you want to reduce customer complaints, you could set a goal to decrease complaints by 20% in the next six months. This way, you have a specific target to aim at and a deadline to reach it.

Select Improvement Methodology and Tools

Choose from the various tools available, which could be lean, Six Sigma, or agile. Each method has its tools and techniques to find and fix problems, reduce mistakes, and boost employee productivity . However, when deciding on the method and tools, think about the business you have, how big your company is, and the QI project size.

Implement Strategy

This is where all your QI efforts in the previous steps come together. You’ll need to create a quality improvement project plan outlining the specific tasks and timelines for each part of the process.

Involve your team and stakeholders in the implementation, and ensure everyone has clear roles and responsibilities. Stay organized and take records during the implementation so you can spot any obstacles early on and make adjustments.

Monitor and Evaluate Progress

After you’ve put your quality improvement plan into action, it’s important to monitor your progress and ensure you’re on the right path to reaching your goals.

Schedule regular checks with your team and stakeholders to review the progress and pinpoint any issues or areas where you can improve. Be open-minded and be ready to change your approach when necessary. 

Collect Feedback

While you’re making improvements to your QI process, it’s essential to hear from your team members. Their feedback can point out areas you can improve or your process might not work for them. You can collect feedback through surveys, interviews, or observations. You can also use data to track progress and spot places for improvement.

Standardize and Build a Culture of Continuous Improvement

You can do this through regular training, continuous iteration, and having a Standard Operating Procedure (SOP) . However, getting feedback and monitoring the entire process without a platform that automates everything is stressful and time-consuming. You can also use SOP software , so you can automate the process and focus on growing your business.

Yes, you can use SweetProcess to enhance your quality improvement program. Let’s look at how our software can help you.

Document Your Process to Identify Opportunities for Improvement

SweetProcess can help you prevent scattered documents or misinformation in your quality improvement journey.

To do this, log in to SweetProcess, head to the drop-down ‘’More’’ button, and click on the “Processes” tab. After this, click on the “Create Process” button, enter a title for your process, then click “Continue.”

Then use the AI-suggested description or manually write a description of the steps to be followed to complete the process. This will help you easily spot bottlenecks later and make adjustments.

When choosing your description, always ensure that it’s simple, concise, and straight to the point. Once you’re okay with the output, click on the “Approve” button to save it.

As you can see in the image below, SweetProcess gives you the chance to know who edited or adjusted what and when exactly. Plus, you can trace each previous process version, so you can easily identify where to make adjustments.

Once you’re okay with the output, click on the “Approve” button to save it.

Leverage Reports and Analytics in SweetProcess to Make Data-Driven Decisions

SweetProcess also allows you to keep track of process data: every action, step, and task completion time is tracked, giving you a wealth of insights.

And you can use it to track changes and generate and analyze reports to see how improvements affect the quality of different procedures and processes.

As you can see in the image below, almost every important data you need is clearly shown: version history, the personnel who edited or approved a procedure, description of a process or procedure , toggles for approving requests, sign-off log, enable, disable, or preset review dates and number of times this can be done, check approval requests, and related tasks.

SweetProcess makes quality improvement a straightforward process, as it offers an easy-to-use platform that houses process steps. For instance, at Thimbleberry Financial , Amy Walls, president, and financial advisor, explained how documentation on SweetProcess helps them achieve this.

Their old process documentation on Microsoft Word worked until they started having high turnovers. The team couldn’t follow the process steps, and it led to chaos in their daily operations.

SweetProcess helped Amy and her team create documentation that allowed them to easily spot errors, inadequacies, and what were causing operational missteps; plus it helped enhance their overall service delivery.

“Once we started plugging things into SweetProcess, I found the team was finding, ‘Oh, these other documentations are missing so many steps,’ and we found part of the things that makes our processes and procedures more difficult…because we do the comprehensive plan and wealth management, there’s lots of crossover between things,” Amy explained.

Likewise, Tom, the quality assurance and sensory coordinator at Stone & Wood , was tasked with maintaining quality assurance and smooth operations.

Now, aside from being consistent with the taste and quality of its beer, it has to abide by the regulatory standards in its industry or risk being sanctioned. However, stepping up to the plate is a struggle because of the absence of an effective quality control system .

The binders and Microsoft Word documents the organization was working with were insufficient. Employees working with outdated procedures could alter the entire production, leaving the team with no option but to start afresh—a big waste of time and resources. 

Tom took up the responsibility to resolve the problem. After trying several systems, he found the solution in SweetProcess. 

In his words: “It gets a lot of use for onboarding new staff. We often get casual labor for a single day’s work. To do that, they have to go through safety induction, quality induction, and various other little documents, so we’ve actually put them all into SweetProcess. We can assign that process as a task to someone, and they can read through it at their own pace, tick it off, and then the manager can come back and see that they have done all of that. It’s working well for us in that regard.

“It really helps us a lot with standard requirements that are out there like the International Organization for Standardization (ISO) where you have to demonstrate that your employees have been trained and show procedure documents, so it ticks all the boxes there,” he added.

SweetProcess is built to help teams create and manage quality improvement documents and procedures in one place so they can focus on what drives real business growth. Without adding your credit card info, you can sign up for our 14-day free trial to see how it works.

 Now let’s look at some of the top quality improvement methodologies.

The PDCA, or Deming Cycle, stands for plan, do, check, and act. First, plan by setting goals. Do this by implementing changes and gathering data. In the check phase, observe the results and adjust accordingly. Finally, act by adopting and adjusting based on your analysis.

The PDCA cycle is a continuous loop for ongoing improvement that provides a structured framework to address challenges and enhance quality.

Six Sigma is a great way to make things better. It started in the 1980s at companies like Motorola and General Electric. The goal is to have an almost perfect process with very few mistakes. There are two major ways to use Six Sigma: DMAIC and DMADV.

• DMAIC (define, measure, analyze, improve, and control) is for fixing existing problems. 
• DMADV (define, measure, analyze, design, and verify) is for making new things.

Kaizen is a Japanese word that means “change for the better.” It’s all about making slight adjustments regularly instead of improving everything all at once. And as time passes, many minor changes add up to make a big difference.

Total Quality Management

Total quality management (TQM) started in Japan after World War II and came to the United States in the 1980s. It’s known for being a way of thinking about quality that involves everyone and every process in a company, not just those on the manufacturing floor.

TQM relies on three main ideas to work on customer focus, continuous improvement , and teamwork. To meet and exceed what the customer wants, look for ways to get better and collaborate to ensure everyone on your team communicates regularly.

Lean Manufacturing

Lean manufacturing is a way of making things better, and it comes from Japan, particularly from Toyota. The main idea is to do things efficiently and reduce any wasteful steps to make processes smoother and give customers what they truly want. By going this way, companies can work more efficiently, create less waste, and provide products or services that customers like.

Here are some common quality improvement tools.

Pareto Analysis

Pareto analysis is a helpful QI tool that helps us focus on the most significant things. It follows the 80/20 rule, where a small part (20%) causes most of the results (80%). You can use it by creating a chart to see what matters most.

For instance, in a business, you can use it to find and solve a few major problems causing most of the issues. It’s not only for finding problems; you can also use it to understand what’s going well.

Flowcharts are like maps for processes, simplifying complex procedures. They visually represent steps with symbols and arrows, making it easy to understand and improve the process.

Flowcharts can be simple or detailed and are versatile in various scenarios, from troubleshooting tech issues to event planning.

Voice of Customer Analysis

Next on our quality improvement tool list is voice of customer analysis (VOC). Forget lasers and holograms; this tool focuses on something even more powerful—customer feedback.

Think of it like understanding what guests want at a party. VOC involves gathering customer feedback through surveys, interviews, and social media to grasp their expectations and preferences. But it’s not just about collecting data; it’s also about analyzing it to find patterns and insights.

Process Maps

Process maps are visual representations of business processes, like a more specific version of flowcharts. They show steps, responsibilities, resources, and time. Use them for quality improvement—identify inefficiencies, waste, or errors in the existing process—and address them.

Process maps enhance communication, aiding coordination and collaboration. They also serve as effective training tools for new team members, boosting competence and confidence.

In the competitive business world, pursuing quality improvement is important for survival. Yet the journey isn’t always easy, and various challenges can arise. Here are some challenges to be ready for:

Lack of Continuous Improvement

Businesses should always try to get better. Doing something once and stopping can make things worse. Don’t settle for just okay — you might go backward if you don’t keep improving.

Improving only happens when a company encourages new ideas and takes risks. Employees should have the freedom to share ideas, which is why having a quality improvement tool is very important, as it helps you gather feedback and collaborate effectively with your team members.

Communication Gap

Operating in silos, where departments don’t share ideas, creates missed opportunities and friction. Listening is equally important, and having a platform for communicating ideas is key. Bridging the communication gap requires a conscious effort from all units to foster open dialogue, define communicating goals, promote collaboration, and encourage honest feedback.

Resistance to Change

Change in businesses, like upgrading to a new technology, often faces resistance because of the natural human inclination for stability. This resistance can manifest in various forms, such as employees’ hesitance about using quality improvement software or departments’ worries about losing power. That’s why open dialogue and a policy report that explains the reasons and benefits of such a transition are important.

Ineffective Documentation

Implementing quality improvement processes without effective documentation is like assembling furniture without simple instructions—frustrating and prone to errors.

Documentation serves as the blueprint, outlining standards, roles, procedures, and expected results. Inadequate or unclear documentation leads to confusion, assumptions, and errors and hinders the aim of the initiative.

Improving quality is a constant goal for all organizations. It’s about fixing mistakes and enhancing processes to meet customer expectations. Here are eight ways to measure the quality improvement process.

Defect Rate

In quality improvement, the defect rate shows how many mistakes there are in your system and points out where you can do better. It counts the number of messed-up items in a production process, trying to have as close to zero mistakes as possible.

To find the defect rate, you divide the number of messed-up items by the total produced, then multiply by 100 to get a percentage. What counts as a “defect” can be different depending on the industry and product, but it gives a simple way to keep track.

First Pass Yield

First pass yield (FPY) is a vital measure in making things better, checking how well a process works by seeing how many products or services are right the first time without fixing mistakes.

To calculate FPY, you divide the products without mistakes by the total made, then multiply by 100. This tells you how healthy the process is. If FPY is high, it means the process works well; if it’s low, there are problems causing mistakes.

Scrap and Rework Percent

Scrap and rework percent is an important measure in making things better, showing how much of what you produce ends up as waste or needs fixing. For example, if 15 out of 100 things you make are thrown away or require fixing, the scrap and rework percentage is 15%. To find it, count how many things are thrown away or fixed, then divide by the total made, then multiply by 100. A high percentage means more waste, fixing, costs, and maybe unhappy customers, telling you that you need to do better.

Cycle time simply shows how long it takes for a process or operation to be done from start to finish. It’s like using a stopwatch to see how well tasks are achieved. If the time is short, things are working well; if it’s long, there might be problems slowing things down.

Measuring cycle time is easy. Start the clock when the process begins and stop it when it’s done, then figure out the time in between. Doing this a few times gives an average time, which is a standard to compare against.

Customer Satisfaction Rate

The Customer satisfaction rate is a crucial external measure that shows how happy customers are with products, services, or their overall experience with a company. It’s figured out through surveys, finding the percentage of satisfied customers among those who respond to the survey. This gives insights into what customers think.

To calculate it, divide the number of satisfied customers by the total survey responses, then multiply by 100. For example, if 60 out of 80 people say they’re satisfied, the rate is 75%. But it’s not just about the numbers—it’s about using the feedback to improve things.

Compliance Rate

The compliance rate is an important measure that checks how well processes follow the rules. It shows the percentage of activities done according to the set standards. Not following these rules can lead to problems like fines, legal troubles, and harm to reputation.

Understanding why the compliance rate matters is key. It directly affects how things work inside a company, affecting product quality, efficiency, and overall performance. Having a high compliance rate is good, showing that things align with standards. But it’s not a one-time thing—you need to keep checking regularly to keep the rate high.

Equipment Downtime Rate

This metric keeps track of how often your equipment or machinery isn’t working correctly. It measures the percentage of time your equipment is out of service, whether because of breakdowns, maintenance, repairs, or any other reason.

Why does this matter? Imagine you’re in the middle of an important production, and suddenly your main machine stops working. This can lead to delays, missed deadlines, and increased costs. That’s why monitoring your equipment downtime rate is essential.

To measure it, think of it like a stopwatch. It starts when your equipment stops and starts when it’s back in action. Divide the total downtime by the planned production time, then multiply by 100 to get the equipment downtime rate.

For example, if you planned for 100 hours of production, but your machinery was down for 10 hours, your equipment downtime rate would be 10%.

A lower number is better. A high equipment downtime rate signals issues with machinery, maintenance, or spare parts. But don’t worry; a high rate is a call to action, prompting you to find and fix the root cause.

Return on Investment

In simple terms, ROI is like the financial payback you get from an investment. It helps you see the financial impact of your quality improvement efforts.

Why is ROI important? Quality improvement isn’t just about better processes; it’s also about making a profit. ROI measures if your investment in quality improvement is turning into dollars and cents.

Calculating ROI may sound complicated, but it’s quite simple. You subtract the cost of the investment from the gains, then divide by the cost of the investment. Multiply by 100, and you get your ROI percentage.

The healthcare quality improvement process is like a plan to make healthcare better. It includes finding what’s not working, setting goals to improve, making changes, and checking if it’s getting results.

For instance, if a hospital wants to reduce patient infections, they may first try a new way of sterilizing equipment in one unit. If it reduces infections, they can adopt the QI method in the entire hospital.

Having quality products and services involves sticking to a continuous quality improvement routine. But the journey to quality improvement is hard when you don’t have software to manage, automate, and streamline the whole process.

That’s why you need SweetProcess as a tool to help you every step of the way. You can sign up without a credit card for a 14-day FREE trial period so you can see how it works for yourself.

You also get to enjoy features like an AI process prompter, process documentation, drag-and-drop process maps, process version history, teammate feedback, progress tracker, alerts for team member tracking, assign tasks, process search bar, customizable process flow charts, cloud integration with CRM tools, and process activity reports. These tools allow you to organize the entire process and grow your company.

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The danger of declining estate planning rates.

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Conceptual display Estate Planning, Conceptual photo The management and disposal of that person s is ... [+] estate Businesswoman Find Strategy For Resolving Connecting Missing Ideas At Work

Recent studies have revealed a concerning trend: a significant decline in estate planning across various demographics, including older Americans, business owners, and art collectors. This trend poses a serious risk, as estate planning is essential for ensuring the orderly transfer of assets and minimizing legal and tax complications.

Key Findings:

• Older Americans: The 2023 Wills and Estate Planning Study by Caring.com showed a decrease in estate planning among older Americans, highlighting the need for more awareness and action in this age group.
• Business Owners: Around 85% of successful business owners have outdated estate plans, potentially leading to unintended consequences due to changes in tax laws and personal circumstances.
• Art Collectors: Only about 10% of ultra-high net worth individuals with significant art collections have adequately planned for their transfer, risking disputes among heirs or mismanagement of the collection.
• Overall Trends: The Study found a 6% overall decline in estate planning, with a notable 16% decline among lower-income Americans. In contrast, young adults aged 18-34 are the only group showing no decrease in estate planning rates.

The Importance of Estate Planning:

Estate planning is crucial for distributing assets according to one's wishes, providing financial security for loved ones, ensuring business continuity, and preserving the value of art collections. It also plays a vital role in minimizing taxes, preserving legacy, and facilitating philanthropic goals.

Conclusion:

The decline in estate planning is a pressing issue that needs to be addressed. Regular updates to estate plans are essential for business owners and art collectors to adapt to changes in laws and personal circumstances. Increased awareness and accessibility of estate planning services are necessary to ensure that individuals across all income levels and professions can effectively manage and transfer their assets according to their wishes.

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• What do You Need to Know About A Trust and Why?

Most US homeowners and business owners understand the importance of an estate plan; they just never seem to get around to completing the task. What do you need to know about a trust? Why are trusts a central component of any estate or business succession plan?

A trust is a designated legal entity or arrangement that holds property and assets for the benefit of another party. A trust is considered to be a separate and unique entity in the eyes of the law, with its own distinctly defined rights (much like a separate “person”). There are three primary roles within the trust entity: the “trustor,” the “trustee” and the “beneficiary.” The trustor gives the trustee (within the context of the trust itself) the right to hold title to and control or manage the property and assets within the trust. The “beneficiary” of the trust receives the benefit of the property and assets within the trust itself.

Trusts may be described by the timing associated with their creation. For example, a “ living trust ” is created for and used during the grantor’s lifetime. The living trust may also be referred to as an “Inter Vivos Trust.” A testamentary trust is usually established after the passing of the grantor. It contains specific instructions on the assets to be transferred into the testamentary trust as well as how they are to be managed and ultimately disbursed.

Trusts are also often described by the ability of the grantor to “revoke” or remove assets from the trust itself. In a revocable trust , property and assets can be placed into the trust or removed (revoked) from the trust at any point in time. In an irrevocable trust , property and assets placed within the trust cannot be revoked by the grantor once the legal entity of the trust is established and the assets are placed within it. Irrevocable trusts provide specific types of protection for the assets within the trust as well as potential tax advantages for the grantor.

In essence, a trust is utilized to reduce liabilities associated with the ownership of real property and significant assets. The trust entity provides an additional layer of protection for the assets it contains while, in some cases, also limiting a creditor's access to those assets to settle debts or legal judgments.

Another important reason you need to know about a trust is the preservation of all you have worked so hard to build throughout your lifetime. A trust is an important estate planning and/or business succession tool that helps homeowners and business owners avoid the time delays, costs and taxes associated with probate.

In the absence of a trust, when a person passes away there is a legal process to ensure the proper protection and distribution of their assets (and debts) including real property, bank accounts, investments and personal property. Probate administrates the Last Will and Testament of the deceased or manages the estate of the deceased who passes without a will.

A properly structured and funded trust eliminates the cost, time and hassle associated with the probate. Assets are passed directly to the beneficiaries by the trustee according to the instructions of the grantor.

Here in California and across many parts of the US, the cost of taking a single property, such as the family home, through the process of probate will far exceed the cost of creating an estate plan and trust by tens of thousands of dollars.

Trusts can be established to provide for loved ones, special needs children, causes that are near and dear to your heart, as well as beloved pets. Trusts are often deployed to protect those who may face challenges such as addiction or spendthrift behaviors. A properly structured trust can also reduce the taxable burden to the parties who benefit from the trust proceeds (beneficiaries) and make it easier for the assets to pass from one generation to another. A trust is often an essential ingredient in the process of helping senior citizens to qualify for important Medicaid benefits.

Hopefully this article has helped you learn more about what you need to know about a trust and why a trust should be a part of any homeowner’s or business owner’s estate plan or business succession plan. A trust is a valuable legal vehicle that saves grantors and their beneficiaries tens of thousands of dollars while allowing important assets such as the family home or business ownership to pass quickly and efficiently from one generation to the next. A trust can protect your assets from creditors and ensure your wishes are carried out to the letter after your passing.

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The popular budgeting app Mint is about to shut down — here are 3 things to do before losing access

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• The Mint app is shutting down on March 23, so users have to find alternative options soon.
• Mint users can download their transaction history and transfer it to another budgeting tool.
• You can also reflect on which features you liked most and test out new budgeting apps.

Mint users will have to say goodbye to the popular budgeting app on March 23. You'll have to option to move to Credit Karma, another one of Intuit's personal finance platforms, or you can try out a new budgeting tool.

If you decide to transition to Credit Karma, keep in mind you won't have access to the same budgeting features as Mint. Credit Karma does let you view your transaction and spending history, though.

To stay on top of your finances, we asked financial experts how to best prepare for Mint's shutdown. Here are three things to do before the app goes away to make your transition to a new app as smooth as possible.

1. Download your transaction history

The first thing Mint users should do to prepare for the Mint closure is download their data, says Marguerita Cheng, CFP® professional , RICP, and chief executive officer at Blue Ocean Global Wealth .

Mint lets you download your transaction history into a CSV file. You can sign in online and click on the "Transaction" tab. If you scroll past your most recent transactions, you'll find a link at the bottom of the page where you can export all your transactions as a spreadsheet. 

If you want to try out an alternative budgeting app to Mint , many options allow you to import your CSV file and incorporate your previous history into the new app. Typically, you'll need to import data through the website application instead of the mobile app, though.

2. Reflect on Mint's features to set priorities for new budgeting tools

To find new budgeting tools, think about which Mint features helped you manage your money best. 

Perhaps you first started using Mint to limit your spending in a specific category and found that creating a budget using a zero-sum strategy made it easier to understand your finances. You can look for budgeting tools that let you categorize expenses on a monthly basis to maintain your budgeting. 

"When it comes to budgeting apps, I think the name of the game is know thyself," says Sefa Mawuli, CFP® professional and financial planner at Pavlov Financial Planning . "The whole point is to help you monitor your behavior so that you can know when to stop overspending and to notice where your money is going." 

Mawuli points out that there likely isn't a particular budgeting app built exactly how you need it for your life, but you can find ways to create a system that works for you.

For example, you might realize you like budgeting features from two different apps and use both of them. 

Another option is finding other budgeting tools to help you manage your money. For example, Cheng recommends checking your financial institution to see if they have any built-in budgeting tools. 

Some of the best banks have mobile or online banking features that let you create individual savings goals or categorize your spending through a bucketing system. 

3. Test out new budgeting apps by opting for free versions or free trials first

Both Cheng and Mawuli suggest testing alternative budgeting apps through the free versions before committing to an annual subscription. That way, you can see if the budgeting app is a good match.

Many budgeting apps offer free plans or free trials, so you can try the app out first. Keep in mind that free budgeting apps often have limited features. For example, some apps won't let you link your accounts, so you'll have to track data manually. Other apps may have tiered subscription systems, and the free versions will have limited features. You'll want to test a budgeting tool for at least a month to see if it might be a good fit. 

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22 March 2024

Sustaining families and farms: Succession planning in the spotlight 

A significant increase in Australian agricultural land values highlights the importance for agribusiness owners to start planning for the next generation. 

The growth in Australian farmland values has accelerated rapidly in recent years with the average price per hectares of broadacre farmland alone having grown at an average annual rate of 10.09 per cent over the last 10 years to 2023. 1

The significant increase in farmland prices and substantial growth in the size of assets being transferred to the next generation requires a great deal of thought and planning due to the unique issues faced by agribusinesses.

While inheritance and succession planning can be a highly emotional and complex subject, it’s important that producers plan ahead, taking into account both their aspirations and those of the next generation.

At Farm World 2024 CBA will host a panel session to shine a spotlight on succession planning and the vital role forward-looking planning plays in creating future-proof farms. 

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Commonwealth Bank’s General Manager Regional Agribusiness Banking, Dominic Westendorf, said succession planning is a really critical issue for producers, the majority of which are family-owned and operated businesses.

“Farm succession planning is one of the most important aspects of farm management, but it can be challenging to know where to start,” he said. 

“Succession planning is all about safeguarding your financial security while looking after the next generation and securing a strong future for the farm.”

Mr Westendorf shares important considerations for getting it right from CBA’s experience supporting Australian Agribusiness over the last 100 years and ahead of our spotlight at Farm World 2024.

1. Start early

Succession planning is not a one-time event and can take many years. On average, succession plans for the family farm will take 12-24 months to execute, but all too often this journey starts when business owners are ready to retire.

Mr Westendorf said, “Planning ahead can go a long way towards ensuring the transition is smooth when the time comes to move on or pass the business on to family members. Unexpected events can unfortunately happen at any time, and a succession plan will also enable you to transition out of the business quickly with peace of mind.

“At a personal level, planning ahead also enables you to manage your private wealth, taxation and retirement plans."

2.     Communicate

Establish well ahead of time who is interested in assuming the ownership of the business and consider how you plan to manage the expectations of family members. Have open conversations about succession with everyone who will be impacted, not just those on-farm who are likely to continue the business.

“Clarify what your future role will be,” Mr Westendorf said. “For example, you might retain some level of ownership but step back from everyday management, take a lesser role with fewer days or decide to make a total exit on a particular date.”

Family members may also need time to prepare for their new roles. A transition period in which the person receives strong guidance and support can ensure the new owners are thoroughly prepared and set up for success.

“Ensuring the transition is seamless is also important to those external to the business, including customers and suppliers, and helps them to adjust to any new faces or ways of doing things.

“All these issues should be discussed and documented,” Mr Westendorf said. “Where there is more than one family member seeking to be part of the business’s future, a fair transition of ownership and clearly defined roles will be critical to the ongoing success of the business.”

3.     Understand your business’s financial strength

Succession planning can give you certainty that your farm business is on a solid footing with clear plans for the future. The starting point must be the condition of the business at the present moment.

It’s imperative to have a clear understanding of the business’s financial strength. Rigorous accounting that accurately reflects the performance of the business over its years of operation not only helps with the transition, but also enables family members to understand areas of current success, potential growth and future capacity.

“Keep your business accounts in good shape and be clear in your growth forecasts where the opportunities for the future lie. Make it easy for the next generation to consider future opportunities”, Mr Westendorf said.

4.     Seek advice and external expertise

Taking your next step in life, and successfully transitioning out of your business can be complicated. There may be issues such as confusion or conflict over new roles, plans or quality of information.

There could also be complexities arising from your need to extract personal wealth from the business to fund retirement or tax implications relating to transferring assets for succession.

To support your decision-making, seek expert advice from professionals such as your accountant, financial advisor, lawyer or business advisors and be sure to get in touch with your bank to understand what support can be provided to help achieve your goals for succession.

1  ABARES Farmland Price Indicator - DAFF (agriculture.gov.au)

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