Business process reengineering

Kavindra Singh

Business process reengineering (BPR) seeks dramatic improvements in critical performance measures like cost, quality, service and speed through fundamentally rethinking and redesigning business processes. It requires taking a clean-sheet approach to processes rather than assuming current processes are optimal. Key steps involve selecting processes for reengineering, appointing cross-functional teams, understanding the current "as-is" process, developing and communicating a vision for an improved "to-be" process, identifying an action plan, and executing the plan through process simplification and standardization while removing non-value adding activities. Common challenges include processes being too broadly or narrowly defined, over-reliance on existing processes, and failure to align BPR with business objectives. Read less

BUSINESSPROCESSREENGINEERING“An organizational make-over”“Reengineering is new, and it has to be done.”Peter F. DruckerBY-KAVINDRA

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  • 1. BUSINESSPROCESSREENGINEERING“An organizational make-over”“Reengineering is new, and it has to be done.”Peter F. DruckerBY-KAVINDRA
  • 2. INTRODUCTION
  • 3. BPR is the fundamental rethinking and redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. (Hammer & Champy, 1993)What is BPR?
  • 4. SupplierCustomerInputOutputActivityActivityActivityProcessWhat is Process?Definition of ProcessA process is a cross-functional interrelated series of activities that convert business inputs into business outputs
  • 5. What is a Business Process?A group of logically related tasks that use the firm's resources to provide customer-oriented results in support of the organization's objectives
  • 6. REQUIREMENTOFBPR
  • 7. CustomersDemandingSophisticationChanging NeedsCompetitionLocalGlobalWhy Reengineer?
  • 8. ChangeTechnologyCustomer PreferencesWhy Reengineer?
  • 9. WHY REENGINEERING?ComplacencyResistanceNew DevelopmentsFear of Failure
  • 10. WHAT DOES IT SEEK?BPR seeks CostQualityServiceSpeed, improvements
  • 11. BEFORE THE USE OFBPR
  • 12. Whatdoes thecustomer need?, operations are necessary? Can some operations be eliminated, combined, or simplified?….Whois performing the job? Can the operation be redesigned to use less skill or less labor? Can operations be combined to enrich jobs? ….Whereis each operation conducted? Can layout be improved? ….Whenis each operation performed? Is there excessive delay or storage? Are some operations creating bottlenecks? …..Howis the operation done? Can better methods, procedures, or equipment be used? ….Method Study Questions for Process Analysis
  • 14. CHARACTERSTICSRadical ImprovementIntegrated ChangePeople CentredFocus on End-CustomersProcess-Based
  • 15. SustainableProcess improvements need to become firmly rooted within the organizationStepped ApproachProcess improvements will not happen over night they need to be gradually introducedAlso assists the acceptance by staff of the changeRadical Improvement
  • 16. Viable SolutionsProcess improvements must be viable and practicalBalanced ImprovementsProcess improvements must be realisticIntegrated Change
  • 17. Business UnderstandingEmpowerment & ParticipationOrganizational CulturePeople-Centred
  • 18. Added ValueBPR Initiatives must add-value over and above the existing processCustomer-Led BPR Initiatives must meet the needs of the customerProcess Based
  • 19. Focus on End-CustomersProcess improvements must relate to the needs of the organization and be relevant to the end-customers to which they are designed to serve
  • 20. ImplementingABPR Strategy
  • 21. Key StepsSelect The Process & Appoint Process TeamUnderstand The Current Process Develop & Communicate Vision Of Improved ProcessIdentify Action PlanExecute Plan
  • 22. Two Crucial TasksSelect The Process to be ReengineeredAppoint the Process Team to Lead the Reengineering InitiativeSelect the Process & Appoint Process Team
  • 23. Review Business Strategy and Customer RequirementsSelect Core ProcessesUnderstand Customer NeedsDon’t Assume AnythingSelect the Process
  • 24. Select Correct Path for ChangeRemember Assumptions can Hide FailuresCompetition and Choice to Go ElsewhereAsk - Questionnaires, Meetings, Focus GroupsSelect the Process
  • 25. Appoint BPR ChampionIdentify Process OwnersEstablish Executive Improvement TeamProvide Training to Executive TeamAppoint the Process Team
  • 26. Capacity to view the organization as a wholeAbility to focus on end-customersAbility to challenge fundamental assumptionsCourage to deliver and venture into unknown areasCore Skills Required
  • 27. Core Skills RequiredAbility to assume individual and collective responsibilityEmploy ‘Bridge Builders’
  • 28. Used to generate internal capacityAppropriate when a implementation is needed quicklyEnsure that adequate consultation is sought from staff so that the initiative is organization-led and not consultant-drivenControl should never be handed over to the consultantUse of Consultants
  • 29. Develop a Process Overview
  • 30. Clearly define the process
  • 31. Mission
  • 33. Boundaries
  • 34. Set business and customer measurements
  • 35. Understand customers expectations from the process (staff including process team) Understand the Current Process
  • 36. Clearly Identify Improvement OpportunitiesQualityReworkDocument the ProcessCostTime Value DataUnderstand the Current Process
  • 37. Communicate with all employees so that they are aware of the vision of the futureAlways provide information on the progress of the BPR initiative - good and bad.Demonstrate assurance that the BPR initiative is both necessary and properly managedDevelop & Communicate Vision of Improved Process
  • 38. Promote individual development by indicating options that are availableIndicate actions required and those responsibleTackle any actions that need resolutionDirect communication to reinforce new patterns of desired behaviorDevelop & Communicate Vision of Improved Process
  • 39. Develop an Improvement PlanAppoint Process OwnersSimplify the Process to Reduce Process TimeRemove any Bureaucracy that may hinder implementationIdentify Action Plan
  • 40. Remove no-value-added activitiesStandardize Process and Automate Where PossibleUp-grade EquipmentPlan/schedule the changesIdentify Action Plan
  • 41. Qualify/certify the processPerform periodic qualification reviewsDefine and eliminate process problemsEvaluate the change impact on the business and on customersBenchmark the processProvide advanced team trainingExecute Plan
  • 42. BPRChallenges
  • 43. Process Simplification is Common - True BPR is NotDesire to Change Not Strong EnoughStart Point the Existing Process Not a Blank SlateCommitment to Existing Processes Too StrongREMEMBER - “If it ain’t broke …”Quick Fix ApproachCommon Problems
  • 44. Process under review too big or too smallReliance on existing process too strongThe Costs of the Change Seem Too LargeBPR Isolated Activity not Aligned to the Business ObjectivesAllocation of ResourcesPoor Timing and PlanningKeeping the Team and Organization on TargetCommon Problems with BPR
  • 46. Reengineering is a fundamental rethinking and redesign of business processes to achieve dramatic improvementsBPR has emerged from key management traditions such as scientific management and systems thinkingRules and symbols play an integral part of all BPR initiativesSummary
  • 47. Business Process Reengineering CurrentProducts/ServicesFutureProducts/ServicesInformationInformationSTRATEGICDIRECTIONSCurrentBusinessProcessesFutureBusinessProcessesTechnologyTechnologySkillsSkillsCurrent Environments (AS-IS)Future Environments (TO-BE)Transition/Implementation (Change Management)
  • 48. THANKYOU

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Business Process Reengineering Powerpoint Presentation Slides

Business Transition is a simple process, our business process reengineering PowerPoint presentation slides are graphical representation of this complete process. This change management process PPT template comprises of slides like types of change management, forces for change, gap analysis, vision statement, organizational change readiness, change management agents, roles of leadership in CM, role of team members, role of key stakeholders, Lewin’s three-stage change model, ADKAR model, bridge transition model, Szpekman’s communication framework, Roger’s technology adoption curve, risk and barriers, risk assessment etc. The organization can use this PPT graphics to pitch business transformation process with content ready templates such as risk matrix, resistance assessment survey, resistance to change, resistance management plan, implementation strategies, change transition plan, change transition curve, communication plan, CM training and timeline, sustaining momentum, change management cost, evaluation, results, performance dashboard. Download this change control process PowerPoint template to motivate your team to focus on adaptability. Boldly face challenges that emerge with our Business Process Reengineering Powerpoint Presentation Slides. They enable you to get into the fray.

Business Process Reengineering Powerpoint Presentation Slides

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Presenting Business Process Reengineering Powerpoint Presentation Slides. This deck consists of a total of 74 slides. Adequate space for the user to write titles or text. These templates are completely editable. Edit the color, text or icon as per your requirement. Add or delete the content as per your convenience. Easy to download. East to switch in PDF or JPG formats. These templates are compatible with Google Slides too.

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Content of this Powerpoint Presentation

Slide 1 : This slide introduces Business Process Reengineering with your company name. State it here to get started. Slide 2 : This slide showcases Table Of Content with the following points- Identify The Change, Vision For Change, Change Management Agents, Change Management Framework, Resistance And Risk, Implementation Strategies, Cost Of Change, Feedback And Evaluation. Slide 3 : This is an Identify The Change slide showcasing the following with magnifying glass imagery- Types Of Change Management, Forces For Change, Vision For Change, Gap Analysis, Organization Change Readiness. Slide 4 : This slide showcases Types Of Change Management. We have listed common changes which happen in an organization. You can choose the type of change your organization is going through. Slide 5 : This slide displays Forces For Change in circular image form. These are- Mergers & Acquisitions, Political-Legal Reasons, Electronic Commerce, Social-Culture Reasons, Privatizations, New Technology, Digital Convergence, Knowledge Economy. We have listed few reasons for the changes that happen in an organization. You can choose the appropriate reason for your organization. Slide 6 : This is Define Your Vision slide with creative imagery. State your vision etc. here. Slide 7 : This is another Define Your Vision slide with GAP analysis. Slide 8 : This slide displays Gap Analysis in tabular form. Slide 9 : This slide displays Organization Change Readiness Checklist with People Readiness, Action Required, When and Completed as its measuremnt factors. Slide 10 : This is another slide displaying Organization Change Readiness Checklist. Slide 11 : This slide showcases Change Management Agents with their respective icons. These are- Board, Sponsors, Leaders, Team Members, Stakeholders. Slide 12 : This slide displays Change Management Board. You can edit the slide to add the names of change management board members of your organization. Slide 13 : This slide states Change Management Sponsors majorly divided into- Stakeholder, Leadership. Slide 14 : This is Define Role Of Leadership In CM slide. Its responsibilities are- Vision, Energizing People, Communication, Competence, Charisma. We have listed few responsibilities of leadership. You can edit this based on your requirement Slide 15 : This is Define Role Of Team Members slide. You can edit this slide and mention the responsibilities of key team members involved in the change management process. Slide 16 : This slide states Role Of Key Stakeholders in triangular image form. These include- Driving, Advocacy, Active Participation, Understanding, Willingness. Slide 17 : This slide displays Change Management Framework which includes- Process, Plan, Tools, Models. Slide 18 : This slide displays Change Management Process with arrow imagery. Its steps are- Initiate Change Request, Review by Change Request Board, Planning, Implementation, Review, Sustain. You can add or delete the steps based on your requirement. Slide 19 : This slide displays Change Management Plan in a tabular form. You can edit it as per need. Slide 20 : This slide showcases Change Management Tools which are- Stakeholder Analysis, Change Impact Assessment, Job Impact Assessment, Change Effectiveness Assessment, Change Readiness Assessment, Tools. Slide 21 : This slide displays Change Management Models in a circular form image. Slide 22 : This slide displays Lewin's Three Stage Change Model. We have mentioned a framework of Lewin’s three stage model in this slide, you can use it as per your requirements. Slide 23 : This is an ADKAR Model slide with a line chart/ graph. Use it as per need. Slide 24 : This slide showcases a framework of Bridge Transition model. You can use it as per your requirements Slide 25 : This slide displays Szpekman's Communication Framework which includes the following- Knowledge / Skill Emphasis, Measures, Rewards, Structure / Process, Leadership, Communication. Slide 26 : This is Roger's Technology Adoption Curve slide. This slide shows adoption curve of change. You can edit it as per your requirements Slide 27 : This slide displays Risk & Barriers involving- Resistance Management Plan, Resistance to Change, Risk Assessment. Slide 28 : This is Risk Assessment slide in tabular form. Slide 29 : This slide displays Risk Matrix template. You can use it to list down all the possible types of risk and mention their possible impact on the project. Slide 30 : This slide showcases Resistance Assessment Survey with a questionnaire.You can use the questionnaire to track all the possible barriers. Slide 31 : This is Resistance To Change slide. You can rate all the possible barriers here and analyse which barriers needs to be dealt first. Slide 32 : This is another Resistance To Change slide in a bar graph form with High, Medium and Low parameters. Slide 33 : This slide displays Resistance Management Plan. Slide 34 : This slide showcases Implementation Strategies. These include- Change Transition Plan, Communicating the Change, Change Management Training, Timeline for Implementation, Sustaining the Momentum. Slide 35 : This is Change Transition Plan slide in a timeline. It covers the timeline of various process, you can use it as per your requirements. Slide 36 : This is yet another Change Transition Plan slide in a Gantt chart/ graph form. You can use it as per need. Slide 37 : This slide depicts Change Transition Curve with Time and Performance parameters. Slide 38 : This slide displays Communication Plan in a tabular form. This table can be used to prepare plan for communicating the change to the employees. You can edit it as per your requirement Slide 39 : This is another Communication Plan slide to state. Slide 40 : This is Change Management Communication slide showing Communication Tools Matrix and its various channels. You can choose one or more ways depending on your requirement. Slide 41 : This is another Change Management Communication slide. Slide 42 : This too is a Change Management Communication slide.Various channels for communicating change has been listed here. You can choose one or more ways depending on your requirement. Slide 43 : This slide displays Change Management Training with icons. Slide 44 : This is Change Management Timelines slide. It covers the timeline of change management which you can use it as per your requirements. Slide 45 : This is Sustaining Momentum slide in a circular image form showcasing- Staying The Course, Reinforcing New Behaviors, Developing New Competencies & Skills, Providing Resource For Change, Building A Support System For Change Agents. Slide 46 : This slide showcases Cost Of Change Management to move forward. You can change contents as per need. Slide 47 : This slide displays Change Management Cost. Slide 48 : This slide presents Feedback & Evaluation. This includes- Change Management Feedback, `Change Management Experience, Change Management Performance Dashboard, Timeline For Implementation, Sustaining The Momentum. Slide 49 : This slide displays Change Management Questionnaire / Feedback. You can add your own information here and edit as per need. Slide 50 : This slide showcases Results in a bar graph/ chart form. Slide 51 : This slide showcases Change Management Experience in an increasing bar graph form to assess Overall Effectiveness Of Change Management Program. Slide 52 : This slide showcases Change Management Performance Dashboard with charts and graphs. Slide 53 : This is a Coffee Break slide to halt. You may change it as per requirement. Slide 54 : This is Business Process Reengineering Icon Slide showcasing various icons. Use/ change as per need. Slide 55 : This is another Business Process Reengineering Icon Slide. Slide 56 : This slide is titled Charts & Graphs. You can alter/ change contents as per requirement. Slide 57 : This is a Clustered Bar Chart slide for product/entity comparison. Slide 58 : This slide presents a Radar Chart graph/chart for product/entity comparison, growth etc. Use as per required. Slide 59 : This slide presents Stacked Line with Marker chart. Compare Product 01, Product 02 and use as per required. Slide 60 : This slide presents a Bubble Chart for product specifications, comparison etc. to show. Slide 61 : This slide is titled Additional slides to proceed forward. You can change/ alter the contents as per need. Slide 62 : This is Our mission slide with imagery and text boxes to go with. Slide 63 : This is an Our Team slide with name, image, text boxes etc. to put the required information. Slide 64 : This is an About Us slide showing Target Audiences, Preferred by Many, Values Client as examples. Slide 65 : This slide displays Quotes by Henry Ford. Use or add your own quote as per need. Slide 66 : This slide presents Financial scores to display. Slide 67 : This slide shows Comparison of two entities in creative imagery form. Slide 68 : This slide showcases Our Goal. You can add your company goals, aspirations etc. here. Slide 69 : This is a Puzzle image slide to show information, specifications etc. Slide 70 : This is a Venn diagram image slide to show information, specifications etc. Slide 71 : This is a Target image slide. State targets, etc. here. Slide 72 : This is a Mind Map image slide to show segmentation, information, specifications etc. Slide 73 : This is a Bulb or Idea slide to state a new idea or highlight specifications/information etc. Slide 74 : This is a Thank You slide with Address# street number, city, state, Contact Numbers, Email Address.

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Business Process Re-engineering (BPR)

Bpr Vs. Continuous Improvement Slide preview

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How do you cut costs and streamline workflows that are vital to your organization? Download the Business Process Re-engineering (BPR) presentation template to help your organization produce better products and yield higher ROI. BPR is a systematic overhaul to rethink and redesign business processes from the ground up and dramatically improve performance. The template includes slides on Function vs Process Orientation, BPR vs Continuous Improvement, BPR Phases, Common BPR tools, BPR service levels, Change Management, Gap Analysis, Business benchmarking, Value chain analysis and top BPR strategies, plus many more.

Questions and answers

What are common challenges in applying the BPR framework and how can they be overcome?

Common challenges in applying the BPR framework include resistance to change, lack of understanding of the process, inadequate resources, and poor communication. These can be overcome by ensuring strong leadership, providing adequate training and resources, maintaining open and transparent communication, and fostering a culture of continuous improvement.

What are the practical applications of the BPR framework in the manufacturing industry?

The Business Process Re-engineering (BPR) framework has several practical applications in the manufacturing industry. It can be used to streamline workflows, reduce costs, and improve overall performance. For instance, BPR can help in identifying and eliminating redundant processes, thereby increasing efficiency. It can also be used to restructure the organization's workflow, leading to better coordination and reduced lead times. Moreover, BPR can aid in the implementation of new technologies, which can further enhance productivity and reduce costs. Lastly, BPR can facilitate the adoption of a process-oriented approach, which focuses on the end-to-end process rather than individual tasks, leading to improved overall performance.

BPR decreases management layers, accelerates workflows, and optimizes time-sensitive activities to help your organization adapt to today's rapidly-paced business environment. Additionally, BPR puts a higher emphasis on client needs, which allows organizations to produce better products and yield higher ROI. Use this management framework to transform your organization from purely functional to lean, process-oriented, and collaborative. Read to the end, and we'll explain how Airbnb used BPR to overhaul its entire product team to streamline its product design process from days to 45 minutes.

How does Business Process Re-engineering compare to other business management frameworks?

Business Process Re-engineering (BPR) is a unique management framework that focuses on rethinking and redesigning business processes from the ground up. Unlike other frameworks that may focus on incremental improvements or specific areas, BPR aims for dramatic improvements across all processes. It emphasizes reducing management layers, accelerating workflows, and optimizing time-sensitive activities. This approach allows organizations to adapt quickly to changing business environments. BPR also places a higher emphasis on client needs, which can lead to better products and higher ROI. An example of BPR's effectiveness is Airbnb's use of it to streamline its product design process from days to 45 minutes.

What are the main components of the Business Process Re-engineering framework?

The main components of the Business Process Re-engineering (BPR) framework include: 1. Understanding the existing process: This involves mapping out the current process and identifying areas of inefficiency. 2. Identifying the processes that need to be re-engineered: Not all processes may need re-engineering. The focus should be on processes that directly impact customer satisfaction and bottom-line results. 3. Redesigning the process: This involves rethinking and redesigning the process from scratch to achieve dramatic improvements in performance. 4. Implementing the new process: This involves making the necessary changes in the organization and training the staff to work in the new way. 5. Continuous improvement: BPR is not a one-time exercise. It involves continuously monitoring the process and making improvements as necessary.

Slide highlights

Function vs. process.

Businesses are often focused on being "function" oriented instead of "process" oriented. When an organization is focused on function as opposed to process, complex, exhausting procedures that take up a lot of overhead are prioritized over leaner, more streamlined practices. When the organization switches to a process-oriented focus, operations become more cost-efficient and lean. From a governance and organizational viewpoint, a functional structure is hierarchical and often bureaucratic – the time it takes to brainstorm, get ideas approved, implement and test solutions can be unnecessarily dragged out. In contrast, a flat organizational structure facilitates communications and expedites decisions.

Are there any case studies that demonstrate the effectiveness of Business Process Re-engineering in streamlining workflows?

Yes, there are numerous case studies that demonstrate the effectiveness of Business Process Re-engineering (BPR) in streamlining workflows. For instance, Ford Motor Company implemented BPR in the 1980s to address issues of high overhead costs and inefficiency. They reengineered their procurement process, which resulted in a significant reduction in administrative overhead and an increase in efficiency. Similarly, Taco Bell reengineered their restaurant operations, shifting from food preparation in-store to centralized food preparation, which led to significant cost savings and improved service speed. These examples illustrate how BPR can dramatically improve operational efficiency and cost-effectiveness.

How does Business Process Re-engineering align with digital transformation initiatives in a corporate setting?

Business Process Re-engineering (BPR) aligns with digital transformation initiatives in a corporate setting by enabling organizations to rethink and redesign their business processes from the ground up. This can lead to dramatic improvements in performance. BPR can help in streamlining workflows, reducing costs, and making operations more efficient. In the context of digital transformation, BPR can help in identifying areas where technology can be leveraged to automate processes, improve efficiency, and reduce errors. This can include everything from automating routine tasks to implementing new technologies that can transform the way the organization operates. Ultimately, the goal of both BPR and digital transformation is to improve the efficiency and effectiveness of the organization.

The business environment of a process-oriented team is also more holistic. In the traditional functional model, responsibilities are divided up. Employees are individualistic and focus on their own roles and aren't driven by their impact on overall team performance. This also leads to a more rigid culture and a general lack of trust and autonomy. Execs can use BPR to orient around process, and become leaner with a flat organizational structure that focuses on the client and value chain to create a holistic, collaborative environment that tests faster with greater cost efficiency. (Slide 3)

Can you compare Business Process Re-engineering with other management frameworks?

Business Process Re-engineering (BPR) is a management approach focusing on the analysis and design of workflows and processes within an organization. It's different from other management frameworks in several ways. BPR is radical and aims at achieving dramatic improvements in critical performance measures, such as cost, quality, service, and speed. Unlike incremental management frameworks, BPR seeks to make fundamental changes in how business is conducted. It emphasizes a cross-functional organizational view, which contrasts with traditional hierarchical structures. However, it's important to note that BPR might not be suitable for all organizations due to its disruptive nature. It requires a significant commitment of time and resources, and there's a risk of failure if not managed properly.

What are the challenges in implementing BPR and how can they be overcome?

Implementing Business Process Re-engineering (BPR) can be challenging due to several reasons. Firstly, resistance to change is a common issue as employees may be uncomfortable with the shift from traditional functional models to process-oriented teams. Secondly, it requires a significant investment of time and resources. Lastly, it may lead to temporary disruption in business operations. These challenges can be overcome by effective communication to explain the benefits of BPR, providing adequate training to employees, and ensuring a smooth transition by implementing changes in phases.

BPR vs. Continuous improvement

When would an organization elect to use BPR over TQM, otherwise known as continuous improvement? The big difference between BPR and continuous improvement is that BPR is more radical and can lead to a complete redesign and overhaul of an organization's internal structures. Where continuous improvement attempts to make subtle enhancements to create gradual change, BPR makes radical change for high-impact, dramatic improvements. (Slide 4)

Bpr Vs. Continuous Improvement

BPR can be roughly divided into four continuous phases: The first stage is "organize." Execs create a process map, prioritize areas for improvement, establish who will own each process, and then initiate the project. Second, comes the "process diagnosis." This stage usually entails a Gap Analysis or similar tool to evaluate how effectively the current process meets your goals, then rate its ability to meet customer requirements. Next is "process redesign'', where execs benchmark current processes, develop solutions to close the gap, and get buy-in from key stakeholders to develop their process improvement plan. Finally, "process deployment" is when execs implement the process improvement plan, measure their results, obtain feedback from customers, and complete the whole BPR process again. (Slide 7)

How can IT improvement solutions help to avoid process stagnation in the BPR framework?

IT improvement solutions can help avoid process stagnation in the BPR framework by implementing process-oriented structures, automating process monitoring, and reducing delays and downtime. These solutions can streamline workflows, increase efficiency, and ultimately lead to cost savings. However, it's important to note that for larger organizations, IT overhauls can be a significant undertaking and may face resistance to change.

What case studies demonstrate the effectiveness of the BPR framework?

There are numerous case studies that demonstrate the effectiveness of the Business Process Re-engineering (BPR) framework. For instance, Ford Motor Company implemented BPR in the 1980s to address issues of high costs and inefficiency. They re-engineered their procurement process, which resulted in a significant reduction in administrative overhead and an increase in efficiency. Another example is Taco Bell, which used BPR to redesign their business model, leading to a significant increase in profits. However, it's important to note that the success of BPR depends on various factors, including the organization's readiness for change, the involvement of employees, and the effective use of technology.

Common BPR tools

As BPR can be complicated to implement, there are some common tools business operators and managers can use. There are eight common tools execs can use inside the BPR framework. The first is IT to help implement process-oriented structures, automate process monitoring, and reduce delays and downtime. IT improvement solutions should be looked into to avoid process stagnation. For larger organizations, IT overhauls are a huge undertaking and can often create resistance to change.

How does the Business Process Re-engineering (BPR) framework contribute to reshaping an enterprise's strategic value proposition?

The Business Process Re-engineering (BPR) framework contributes to reshaping an enterprise's strategic value proposition by systematically overhauling and rethinking the organization's processes. It starts with defining the current processes and nudging them towards more value. As the objectives progress, they lead to broader changes, redefining the entire strategic value proposition of the organization. This can result in dramatic improvements in performance, cost reduction, and streamlined workflows.

Can you compare the Business Process Re-engineering (BPR) framework with other business frameworks such as Lean Six Sigma?

Business Process Re-engineering (BPR) and Lean Six Sigma are both methodologies for improving business processes, but they approach the task differently. BPR is a radical process that involves changing the whole business process from the ground up. It's often used when a company needs a complete overhaul to improve performance and efficiency. On the other hand, Lean Six Sigma is a more incremental approach. It focuses on reducing waste and improving quality by identifying and removing the causes of defects and minimizing variability in business processes. Both methodologies have their strengths and can be used depending on the specific needs and circumstances of the business.

Second is Change Management , which execs use to coach individuals and teams to overcome resistance to change, which typically follows a standard pattern. Business Benchmarking compares the organization's processes against its top competitor to strive for best-in-class performance. Value Chain Analysis inspects the entire value chain to lower costs and increase output across all business activities. Activity-based accounting is a process-oriented way to control costs so funds move away from areas of indirect benefit. Lastly, execs can implement tools to ensure teams self-monitor and are motivated to complete tasks autonomously. (Slide 8)

How does the focus on value chains and business process redesign enhance an organization's strategic value?

Focusing on value chains and business process redesign enhances an organization's strategic value by improving efficiency and innovation. By concentrating on these areas, organizations can optimize their core business processes, leading to value expansion. As the redesign yields benefits, it triggers an enterprise-wide transformation, redefining the organization's strategic value and fostering innovation.

What are the practical applications of Business Process Re-engineering in cost-cutting and workflow streamlining?

Business Process Re-engineering (BPR) has several practical applications in cost-cutting and workflow streamlining. Firstly, BPR can help in identifying and eliminating redundant and non-value-adding activities, thus reducing costs. Secondly, it can help in redesigning the workflow to make it more efficient and streamlined. This can lead to faster turnaround times and lower operational costs. Thirdly, BPR can help in automating certain tasks, which can further reduce costs and improve efficiency. Lastly, BPR can help in redefining the organization's strategic value, making it more innovative and competitive.

BPR service levels

So what impact does BPR have? This BPR service level graph BPR begins with a "definition" of the current process to nudge them towards more value and flows from specific to broad objectives. It demonstrates how BPR can possibly reshape an enterprise as it redefines the whole organization's strategic value proposition. As objectives progress, they lead to broader changes.

For instance, as process efficiency improves with BPR and new BPR best practices are leveraged, the focus on function-specific projects expands into core business processes, and value expansion happens. Value chains are focused on and optimized through business process redesign and as the redesign reaps benefits for the organization, an entire enterprise-wide transformation occurs. As this occurs, the organization's strategic value is ultimately redefined and more innovative. (Slide 11)

Change management

To solidify an organization's transformation with the BPR framework, the need to manage expectations into a long-lasting transformation is key. That's why leaders should pay attention to change management to assist their organizations through transitional times. The change management curve represents the stages of this transition, with the initial shock and denial, to anger and fear as the old ways are disrupted, and eventually a stage of acceptance that becomes a long-lasting commitment to the change.

Can you compare Business Process Re-engineering (BPR) with other business management frameworks?

Business Process Re-engineering (BPR) is a management approach focusing on the analysis and design of workflows and processes within an organization. It aims to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors. Other business management frameworks such as Lean, Six Sigma, and Total Quality Management (TQM) have different focuses. Lean is about waste reduction and efficiency, Six Sigma focuses on reducing process variation and improving quality, and TQM aims for long-term success through customer satisfaction. In comparison, BPR is more radical and aims at changing the way how the work is done, not just improving the existing processes. It's often riskier and more disruptive, but can lead to dramatic improvements.

How can Business Process Re-engineering (BPR) save time and hours of work in an organization?

Business Process Re-engineering (BPR) can save time and hours of work in an organization by streamlining workflows and eliminating unnecessary tasks. It involves a thorough analysis of current processes, identifying areas of inefficiency, and redesigning these processes from the ground up. This can lead to more lean and efficient operations, reducing the time spent on certain tasks. BPR also promotes a more team-oriented and autonomous work environment, as it encourages transparency and trust among team members. This can further enhance productivity and save time.

You can use the change management curve as a timeline. Edit the stages on this slide to fiscal quarters, for example, to represent where in the process your organization falls and where it hopes to be over a year's time. (Slide 13)

Airbnb business case

What does that transformation look like in action? In May of 2015, Airbnb had a process problem. Designers had to wait on engineers to write code to visualize mockups on-screen, while engineers had to wait for researchers to validate a product, only to learn some of their fundamental assumptions were off. This approach used research as a validation tool and lacked true engagement between teams at the earliest stages of the process. Their product designers, engineers, and researchers operated in a functional capacity instead of a process-oriented one.

Through a collaborative BPR process, the 300-person product team spent nine months to entirely revamp the process to improve efficiency and capture more value. They created a single digital collaboration environment where designers and engineers could work together in real-time to update and redesign prototypes. This took a process that used to take days for product revisions and reengineered it to take 45 minutes. In this instance, Airbnb used IT to streamline their systems, change management to coach the team through a nine-month whole system redesign, and changed their internal value chain to prioritize outcomes instead of features. And they incorporated the research team early into the process so the design could be iterative, streamlined, and tested early to achieve the best results.

This process orientation ultimately made the product team more lean, holistic, team-oriented, and autonomous as workers knew they could trust each other since the digital platform showed all updates and data in one place. If your current workflows are holding back more profitable outcomes, you need this presentation. Download the Business Process Re-engineering (BPR) presentation for more slides on Gap Analysis, benchmarking, value chain analysis, and top BPR strategies, plus many more to save time and hours of work.

Gap Analysis

Use our Gap Analysis presentation to assess your team’s current state and identify ways to bridge the gap between your current state and your desired state. Incorporate your organization’s unique data and situations into these slides to turn improvement areas into realistic success.

Change Management

How can you evolve your organization for the better while carrying out the changes seamlessly and effectively? Use our Change Management presentation to plan out a smooth and well-organized handling of changes within your organization.

Business Benchmarking

Comparisons to a top performer or industry leader not only examine the current business performance of your organization, but could also inspire new possibilities for improvements. Use our Business Benchmarking presentation to brainstorm the best implementations and develop new opportunities for growth.

Value Chain Analysis

Identify areas for improvement, boost efficiency and increase profit margins with our Value Chain Analysis Presentation. Use this deck to create a robust value chain and leave your competitors far behind.

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Business process re-engineering

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Business process re-engineering

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    Our presentation introduces the core concepts of BPR, positioning it at the forefront of organizational evolution, supported by the seamless integration of digital transformation technologies. Drawing insights from successful BPR implementations at companies like Hallmark, Taco Bell, and Xerox, we highlight the immense potential of this approach.

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    The document discusses business process reengineering (BPR). It defines BPR as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements. The key is to focus on processes, not tasks or jobs. It outlines the 5 main activities of BPR: 1) Prepare for reengineering 2) Map and analyze the existing ("as-is ...

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    Business process reengineering (BPR) seeks dramatic improvements in critical performance measures like cost, quality, service and speed through fundamentally rethinking and redesigning business processes.

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    1 Business process re-engineering The challenge Our impact With growing competition, organizations need to explore all possibilities to increase efficiency and reduce risk by addressing operational gaps in existing processes that hinder efforts to achieve both operational and financial viability.