head hostess job description for resume

Head Hostess Job Description, Key Duties and Responsibilities

This post provides detailed information on the job description of a head hostess, including the key duties, tasks, and responsibilities they commonly perform.

What Does a Head Hostess Do?

The head hostess is a senior role in the hospitality industry responsible for providing leadership to a team of hostesses at the restaurant, club, or hotel.

Her job description entails the delivery of top quality service to guests.

She will have friendly demeanor and excellent interpersonal relationship skills to be able to relate well with clients of diverse background and status.

The head hostess role also involves constant communication, both verbally and otherwise with clients, therefore, her communication skill is expected to be well horned.

Her duties also entail resolving customer complaints amicably. She can refer complaints beyond her power to the appropriate supervisor.

Complete supervision of the overall service delivery in the organization is also one of her several tasks.

The lead hostess job also entails dressing smartly and attractively. Her dressing is meant to show off her great human personality and makes her look approachable to clients.

She should present herself in such a way that she will give the client very good first impression about herself and the organization she represents.

She will relate with clients all through their stay and also be there to interact with them if they have to wait for long.

The head hostess work description also includes offering of drinks to clients while they wait.

If she works in a club or restaurant, she is expected to have very good understanding and knowledge of the menu and offer them to clients when they request for it.

She should have foreknowledge about items on the menu to be able to properly inform clients about them.

She should be trustworthy and reliable, since she may be saddled with the responsibility of handling cash when necessary.

The best head hostess is one that treads and relate diplomatically and courteously with clients, and so should be able to speak in diplomatic and courteous manner on the phone when communicating with clients and other members of staff..

Her role places her as a link between the management and clients, therefore, issues related to customer concerns and safety are communicated to the management promptly by the head of the hostesses.

She should have a good understanding of the workings in the organization to enable her communicate estimated wait time to clients.

Her job also involves escorting clients to their respective tables and providing them with drinks and the menu.

The head hostess should be the first personality the client will encounter when they arrive and the last person they will see before stepping out of the building. This will help build better image for the organization.

Head Hostess Job Description Example/Sample/Template

The head hostess job description entails various duties, tasks, and responsibilities for the provision of top-notch service to guests.

Here is an example of such work description:

• Relate with clients when they arrive and when they are leaving
• Thank clients for their patronage when they are leaving
• Communicate with customers while they wait for their drink and food order
• Ensure complete and consistent cleanliness of the hostess area
• Be available to answer calls and to greet guests
• Provide assistance to servers with tallies at shift ends
• Supervise host book efficiently and oversee clients seating arrangements
• Handle clients amicably and with understanding whether they have reservation or not
• Make great and impressive first impression on clients
• Schedule reservation for guests both in person and over the phone
• Communicate with supervisors or management on any issue related to customers
• Handle all cases related to guest courteously and professionally
• Maintain diplomacy while relating with clients.

Head Hostess Job Description for Resume

If you are working on a resume for seeking the job of head hostess, the sample job description shown above will be of good use to you.

This is because you can apply the duties and responsibilities of the lead hostess given above to creating the professional experience part of the resume that proves your ability to do the job perfectly to employers.

Head Hostess Requirements: Skills, Knowledge, and Abilities for Career Success

If you desire to succeed on the job as the head of the hostess team in a hotel or restaurant, here are important skills and other qualities to develop:

• Education: High School Diploma
• Working experience in related fields, like hospitality industry or hotel, is added advantage
• Possess IT skills in MS excel and MS Word
• Possess top-notch communication skills in the local language, both in written and verbal forms
• Ability to properly maintain inventory
• Possess competence at filling all guests’ supplies
• Ability to manage complaints tendered by clients
• Ability to relate well with other members of staff towards excellent service delivery to clients
• Ability to maintain consistent cleanliness of the dining room serving stations
• Ability to answer telephone calls in the most diplomatic and soothing manner
• Possess excellent knowledge of room, restaurant and bars services
• Ability to address all issues related to guest’s service.

Head Hostess Skills for Resume

For your resume to have the needed punch to grab employers attention, it should have the skills section where the employer wants to see if you have the necessary qualities to be able to provide top performance on the job.

The skills and other qualities for the head hostess to excel on the job shown above can be adopted in making the skills section of the lead hostess’ resume.

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Head Hostess Resume Examples

Are you applying for a head hostess position? It can be difficult to know how to show potential employers that you have the right skills and experience to become a head hostess. Writing an effective resume is the key to getting noticed by employers. This guide will provide actionable tips and examples to help you write a killer head hostess resume that will help you stand out from the competition.

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Head Hostess

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Highly organized and motivated Head Hostess with 5 years of experience in customer service and hospitality. Proven track record of consistently delivering exceptional service, strong work ethic, and excellent leader qualities. Skilled in managing multiple tasks while maintaining a positive attitude and remaining calm under pressure. Expert in staff training and development, customer relations, and problem solving.

Core Skills :

• Excellent customer service skills
• Conflict resolution expertise
• Superior organizational abilities
• Team building and training
• Strong communication and leadership skills
• Problem solving and multitasking abilities

Professional Experience :

• Head Hostess, ABC Resort – San Diego, CA (2017- Present)
• Monitored customer service and ensured customer satisfaction.
• Trained, developed, and monitored all hostesses and supervised their performance.
• Developed and implemented customer service policies and procedures.
• Investigated and addressed customer complaints in a professional manner.
• Collaborated with other departments to ensure the smooth operation of the restaurant.
• Coordinated catering events and daily operations.

Education :

• Bachelor of Science in Hospitality Management, San Diego State University, San Diego, CA (2013)

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Head Hostess Resume with No Experience

A highly motivated and engaging individual looking to begin a career in hospitality. Experienced in customer service, I am eager to use my natural charm, enthusiasm and problem- solving skills as a Head Hostess.

• Strong communication skills
• Excellent customer service
• Attention to detail
• Organizational skills
• Excellent problem- solving skills
• Ability to multi- task
• Highly organized
• Ability to take initiative

Responsibilities

• Greet and welcome guests in a friendly and courteous manner
• Manage seating, ensuring even distribution of seating throughout all areas
• Coordinate and direct the activities of hostesses and servers
• Handle guest complaints and inquiries in a timely and professional manner
• Ensure all hostesses are following company standards and procedures
• Assist with the training of new hostesses
• Monitor the restaurant for cleanliness and safety
• Maintain accurate records and reports of daily operations

Experience 0 Years

Level Junior

Education Bachelor’s

Head Hostess Resume with 2 Years of Experience

Highly organized and motivated individual with two years of professional experience in customer service and hospitality, looking to take on a more challenging role as a head hostess. Known for providing excellent customer service in a fast- paced environment, able to multitask and prioritize tasks to ensure customer satisfaction and efficient workflow. Possesses excellent communication and problem- solving skills, with a friendly yet professional attitude.

• Outstanding interpersonal and customer service skills
• Excellent organization, multitasking and time- management skills
• Flexible and adaptable to new roles and tasks
• Proficient in Microsoft Office Suite, including Word, PowerPoint and Excel

Responsibilities :

• Greet and seat customers in a timely and friendly manner
• Answer customer inquiries and address any customer complaints
• Manage a team of hostesses to ensure efficient seating and customer service
• Train and mentor new hostesses on customer service practices
• Conduct monthly staff meetings to ensure everyone is up to date on customer service policies and procedures
• Ensure all customers are seated in a timely manner
• Work with restaurant managers to ensure customer satisfaction and staff efficiency.

Experience 2+ Years

Head Hostess Resume with 5 Years of Experience

Highly organized and reliable Head Hostess with 5 years of experience in the service industry. Proven track record of consistently delivering excellent customer service to guests in all areas of hospitality. A natural problem solver and leader, able to handle multiple tasks and tight deadlines with ease. Adept at developing and managing teams and ensuring the highest standards for food, beverage and customer service are met.

• Team Management
• Interpersonal Communication
• Problem Solving
• Hostess Coordination
• Conflict Resolution
• Customer Service
• Set up and manage hostess stations
• Greet customers and seat them accordingly
• Monitor guest seating and provide assistance as needed
• Upsell menu items and suggest wines or cocktails
• Balance cash and credit card transactions
• Track inventory and supplies and order as needed
• Address customer complaints and resolve issues
• Train and supervise hostess staff
• Ensure all customer service and safety standards are met

Experience 5+ Years

Level Senior

Head Hostess Resume with 7 Years of Experience

Dedicated and experienced Head Hostess with 7 years experience in the restaurant and hospitality industry. Proven ability to manage and coordinate all aspects of restaurant hosting duties, including seating, greeting and accommodating customers, taking reservations, and providing excellent customer service. Knowledgeable in food and beverage service, and setting up special events. Skilled in leading and training host staff, as well as in resolving customer complaints professionally and efficiently.

• Reservation Management
• Staff Supervision
• Food and Beverage Knowledge
• Organizational Skills
• Problem resolution
• Special Events Planning
• Greeted customers and escorted them to their desired tables
• Addressed customer inquiries, comments, and concerns quickly and professionally
• Managed the seating of customers and large parties, taking into consideration preferences when possible
• Prepared seating charts for special occasions and tracked reservations
• Maintained accurate customer records, including contact information and seating preferences
• Provided exceptional customer service to all guests, creating a pleasant and inviting atmosphere
• Assisted in training and supervising host staff on customer service, seating, and other hosting duties
• Assisted in planning, setting up, and executing special events, including weddings and other large gatherings
• Resolved customer service issues and complaints in a timely manner

Experience 7+ Years

Head Hostess Resume with 10 Years of Experience

Highly motivated and experienced Head Hostess with 10+ years of experience in the hospitality industry. Exceptional customer service and interpersonal skills, with a proven track record of successfully managing and supervising staff, ensuring highest standards of customer service. Ability to manage large groups with composure and poise, while providing a high level of hospitality.

• Excellent communication and customer service skills
• Strong leadership, organizational, and problem- solving capabilities
• Proficient in Microsoft Office and POS systems
• Ability to work in a fast- paced environment
• Capable of maintaining positive relationships with colleagues
• Knowledgeable of proper food handling, health, and safety standards
• Overseeing front desk operations, ensuring efficient customer service
• Managing and training staff in providing excellent customer service
• Providing guidance and support to team members
• Ensuring proper use of equipment and supplies
• Responsible for performing daily tasks such as seating guests, managing reservations, and taking orders
• Maintaining a clean, safe, and organized work environment
• Handling customer inquiries and complaints in a polite and professional manner
• Monitoring inventory supplies and ordering new stock as needed

Experience 10+ Years

Level Senior Manager

Education Master’s

Head Hostess Resume with 15 Years of Experience

Highly experienced and organized Head Hostess with 15 years of experience in the hospitality industry. Possesses a strong customer service focus, organizational skills and the ability to remain calm under pressure. Proven track record of creating a hospitable and welcoming atmosphere and providing guests with outstanding services. Skilled in training and supervising new staff, monitoring revenue and allocating resources.

• Organization and Time Management
• Interpersonal Skills
• Conflict Management
• Training and Supervision
• Revenue Monitoring
• Resource Allocation
• Greeted and seated guests in an efficient and courteous manner.
• Provided excellent customer service to ensure the satisfaction of guests.
• Organized reservations and seating arrangements for parties.
• Maintained a clean and organized dining area.
• Trained and supervised new hostesses and ensured adherence to established procedures.
• Monitored restaurant revenues and allocated resources accordingly.
• Handled customer complaints and resolved conflicts in a professional manner.
• Ensured compliance with health and safety regulations.

Experience 15+ Years

Level Director

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What should be included in a Head Hostess resume?

Positioning yourself as a Head Hostess can open up a number of opportunities in the hospitality industry. Crafting the perfect resume is an essential part of the job search process, so it is important that you showcase your skills and qualifications in the best light.

When listing your qualifications for the job of Head Hostess, your resume should include the following:

• Previous experience in hospitality and customer service: It is important to highlight any past hospitality experience you may have had, including working in restaurants, hotels, or even cruise ships. You should also list any customer service experience, such as working in retail or customer service calls.
• Leadership and supervisory skills: You should showcase any leadership or supervisory skills you have acquired in the past. This could include managing staff or overseeing a project.
• Interpersonal skills: Working in hospitality requires excellent interpersonal skills, such as the ability to listen, problem solve and work in a team. It is important to highlight any experiences you have had in these areas.
• Knowledge of hospitality industry: The hospitality industry is constantly changing, so it is important to demonstrate your knowledge of the industry and any relevant trends.
• Computer skills: Most hospitality jobs require the use of computers, so you should include any experience you have in this area. This could include knowledge of reservation systems or other point of sale systems.

By showcasing your qualifications, you can position yourself as the ideal Head Hostess candidate. With the right resume, you can make sure that you stand out from the competition.

What is a good summary for a Head Hostess resume?

A head hostess is the leader of a restaurant’s front of house staff and is responsible for ensuring that customers have a pleasant and efficient dining experience. A good head hostess resume should provide a summary of the candidate’s qualifications and experience in the hospitality industry, such as customer service and training, as well as the skills that make them an ideal leader. The summary should include a brief description of the job duties the candidate has held and their qualifications for the position, such as excellent communication, organizational and interpersonal skills. Additionally, the summary should highlight the candidate’s ability to manage staff and ensure the smooth running of operations in a busy restaurant. Finally, it should also provide a brief overview of the candidate’s past experiences and any awards or certifications they have earned in the hospitality industry.

What is a good objective for a Head Hostess resume?

A Head Hostess resume should demonstrate the applicant’s ability to lead a team and provide exceptional customer service. A good objective should highlight their interpersonal and organizational skills, as well as their ability to deliver results in a high-pressure environment.

A strong objective for a Head Hostess resume should include:

• Excellent communication skills with the ability to effectively manage a team of hostesses
• In-depth knowledge of customer service principles to ensure customers are promptly and efficiently served
• Proven track record of exceeding customer expectations with a friendly and professional attitude
• Ability to remain organized in a fast-paced work environment
• Ability to multitask and handle multiple tasks simultaneously
• Ability to train and mentor other hostesses
• Demonstrated ability to resolve customer complaints in a professional manner
• Proficient in POS systems and restaurant software

How do you list Head Hostess skills on a resume?

Head hostesses play a key role in the hospitality industry. As the person in charge of the front-of-house staff, an effective head hostess will manage the staff and ensure all guests are treated to a positive and professional experience. When it comes to listing your head hostess skills on your resume, there are a few important areas to highlight.

• Customer Service: As a head hostess, you must have a commitment to providing excellent customer service and be able to effectively communicate with guests. You should be able to handle customer complaints and inquiries in a calm and professional manner.
• Leadership: As the leader of the front-of-house staff, you must have strong leadership qualities. You should be able to set clear expectations, prioritize tasks, and mentor team members.
• Organization: You must be able to effectively manage the team and ensure all tasks are completed in a timely and organized manner. This includes creating schedules, managing reservations, and coordinating with other departments.
• Problem-Solving: As a head hostess, you should be able to quickly identify and resolve issues as necessary. This includes addressing customer complaints and resolving conflicts between staff members.
• Interpersonal Skills: You must be able to effectively interact with guests and staff members. You should be able to build rapport and foster positive relationships with customers and team members.

By highlighting your head hostess skills on your resume, you can demonstrate your qualifications for this role and show potential employers that you are a great candidate.

What skills should I put on my resume for Head Hostess?

When you’re applying for a job as a head hostess, there are certain skills and qualities that employers expect from the ideal candidate. As you create or update your resume, it’s important to focus on the skills that will make you a great addition to the team. Here are some of the key skills to highlight on your resume for a head hostess role:

• Ability to multi-task: As a head hostess, you’ll be juggling multiple tasks at once. You’ll need to be able to keep track of customers coming through the door, assigning tables, and making sure everyone is taken care of. Showcase your ability to multi-task by highlighting your experience in a variety of settings.
• Knowledge of restaurant operations: Employers will be looking for someone who is familiar with the inner workings of a restaurant. Demonstrate your knowledge by detailing your past experience in the food service industry.
• Excellent communication skills: Communication is key to ensuring a successful dining experience. Showcase your ability to communicate clearly and effectively with customers, staff, and restaurant management.
• Problem-solving skills: As the head hostess, you’ll be in charge of dealing with any customer complaints or issues that arise. Make sure to highlight your problem-solving abilities in order to showcase your aptitude for handling difficult situations.
• Ability to work in a fast-paced environment: Restaurants can be busy, and the head hostess needs to be able to think on their feet and handle a variety of tasks at once. Detail your experience working in a fast-paced environment to show that you’re up for the challenge.

By highlighting these key skills on your resume, you’ll be able to demonstrate to employers that you have the necessary skills for the job. Good luck!

Key takeaways for an Head Hostess resume

Head Hostess roles are essential for any successful restaurant, as they help to ensure that guests have a pleasant and enjoyable experience. When it comes to applying for a Head Hostess position, having a great resume is key. Here are some key takeaways to keep in mind when crafting your resume:

• Highlight your leadership skills: As a Head Hostess, you will be responsible for managing and training other hostesses. Make sure to highlight your leadership skills and any prior management experience you may have.
• Demonstrate your customer service skills: As the first point of contact with customers, your customer service skills are essential. Mention any awards or recognition you may have received for your customer service ability and make sure to include customer service as a key skill in your resume.
• Showcase your organizational skills: As a Head Hostess, you must be organized and detail-oriented to ensure that all guests have a smooth, pleasant experience. Stress your organizational abilities and provide examples of how you have been successful in keeping things running smoothly in the past.
• Stress your problem-solving skills: As the Head Hostess, you will be called upon to solve difficult customer service issues. Make sure to showcase your problem-solving abilities, and provide examples of situations you have successfully navigated in the past.

By highlighting your leadership, customer service, organizational and problem-solving skills in your resume, you can help to ensure that you stand out as a top candidate for any Head Hostess position.

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Head Hostess Resume Samples

A Head Hostess coordinates the team of hostesses and ensures an outstanding customer experience. While the specific job description may vary, the day-to-day duties are common and are included on the Head Hostess Resume as follows – greeting customers and escorting them till the tables; informing customers about the wait time, monitoring seating, ensuring the tables are cleaned after every service, monitoring the work of host/hostess; training employees; accepting reservations made through phone calls, and greeting customers upon departure.

Hiring companies normally look for the following abilities – sound knowledge of cash handling procedures; dining service expertise, familiarity with restaurant operations; solid understanding of foodservice principles; and the ability to handle the cash register. Most restaurants require those having at least a high school diploma or GED. But, a college degree will be helpful for landing into supervisory positions.

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• Head Hostess

Head Hostess Resume

Summary : Hospitality and Retail Industry Professional with administrative, customer service, and sales experience. Energetic, outgoing, strong attention to detail and design;determined to accomplish company goals.

Skills : Hospitality, Retail Sales, Multi-Line Phone System, Administrative Duties, Long Term Guest Relationships, Microsoft Office Suite, Appointment And Reservation Scheduling, Team Leader.

Description :

• Managed the schedule of reservations and distribution among servers.
• Answered phones: recorded, confirmed reservations;transferred calls.
• Completed opening and closing procedures according to set standards.
• Managed Front of House when Upper Management was unavailable.
• Communicated with Kitchen for Daily Briefing, including Guest allergies, special requests, and wait times.
• Welcomed guests into establishment, ensured adequate accommodations.
• Guided guests through dining rooms and provided needed assistance.
• Provided support to other areas of restaurant as necessary, such as setup, cleanup, as well as guest and table assistance.

Head Hostess/Server Resume

Summary : Currently attending Health Sciences and am in the nursing program. Work weekends and a few days during the week depending on class schedule.

Skills : Writing, Editing, Research, AP Style, Social Media, Instructional Communication, Public Speaking.

• Resolved guest complaints promptly and professionally.
• Received orders, processed payments and responded appropriately to guest concerns.
• Took the necessary steps to meet customer needs and effectively resolve food or service issues.
• Worked successfully with the team in a fast-paced environment.
• Mastered Point of Sale (POS) computer system for automated order taking.
• Promptly reported complaints to the management team.
• Trained new employees on restaurant best practices and responsibilities in a limited time.
• Managed table assignments in order to maximize seating space.

Head Hostess/Attendant Resume

Objective : Experienced restaurant hostess/server bringing enthusiasm, dedication, and an exceptional work ethic. Trained in excellent customer service. High energy and outgoing with a dedication to positive guest relations.

Skills : Well Served, Efficient And Comfortable Answering, Multiple Lines.

• Performed all necessary opening, running and closing side work.
• Provided excellent Guest Service to include the greeting and seating of guests as they arrive.
• Assigned front house duties to busers and hostess.
• Performed general hostess duties until promoted to Head Hostess.
• Manage other hostesses, oversee customer relations, multiple accounting functions, assisted management with restaurant operations.
• Provided support directly to all managers.
• Greeted customers Trained new employees Assisted servers.

Asst. Head Hostess Resume

Summary : Dedication and hard work produce results, while handling any task given. People skills and motivation make for workplace to be enjoyable.

Skills : Microsoft Office, Verbal Communication Written Communication.

• Maintained a friendly, welcoming, and personable attitude towards all guests.
• Communicated with a manager at the beginning of shift to develop a plan for the day.
• Greeted all guests before seating, and thanks to all guests on the way out.
• Communicated with guests as they wait to ensure that everyone is happy.
• Promoted to head hostess within one month of employment.
• Duties included updating and customizing the Los Rios web page and social media sites.
• Worked during peak seasons winter and summer.

Associate Head Hostess Resume

Summary : Textile designer specializing in print for fashion as well as interiors. Work is inspired by capturing detailed up close photographs of every day life from nature, animals to food. Hand and computer drawn artwork, painting and screen printing to organically & geometrically recreate inspiration.

Skills : Microsoft Office, Verbal Communication, Written Communication.

• Calmed and resolved client conflicts to prevent loss of service.
• Maintained the cash register as well as stocking the store.
• Greeted and seated customers as well as clean their tables and took their orders.
• Customer Interface: -Greeted customers upon entrance and handled all order transactions.
• Assisted customers over the phone regarding store operations, products, and orders.
• Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
• Prevented store losses using awareness, attention to detail and integrity.

Head Hostess/Cook Resume

Headline : Focused Front of house manager successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Restaurant chef with over nine years in the food and beverage industry. Fine dining experience Expert in managing kitchen staff and preparing foods at reduced cost without compromising quality and taste.

Skills : Good with greeting people and dealing with money.

• Consistently provided professional, friendly and engaging service.
• Skillfully promoted items on beverage lists and restaurant specials.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Set dining tables according to type of event and service standards.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Precisely described menu items and special offerings.
• Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
• Resolved guest complaints quickly and efficiently.

Headline : Seasoned customer service specialist with background in providing advice and assistance on diverse customer situations. Highly effective in quality service, customer retention, productivity and team management.

Skills : POS, ADP, Customer Service, Filing, Hospitality.

• Facilitated prompt and accurate seating and service of all guests.
• Maintained a professional tone at all times, including during peak rush hours.
• Received frequent customer compliments for going above and beyond normal duties.
• Answered questions about menu selections and made recommendations when requested.
• Suggested additional items to customers, as appropriate, to increase restaurant sales.
• Maintained contact with kitchen staff, management, serving staff and customers.
• Greeted guests, seating guests, and Stock and clean front, host area.

Head Hostess/Manager Resume

Objective : Motivated Sales Associate with three years of experience in specialty stores seeking a position in a fast-paced, team environment, Superlative customer service and a team player. Organized, dependable, disciplined, multi-tasker, positive, passionate and effective Resourceful, imaginative, well-rounded, competent and trustworthy. Experienced and knowledgeable in the travel industry. Well travelled internationally.

Skills : Microsoft Office Suite, Appointment and Reservation Scheduling, Team Leader.

• Addressed diner complaints with kitchen staff and served replacement menu items promptly.
• Developed positive working relationships with others to reach business and sales goals each day.
• Demonstrated genuine hospitality while greeting and interacting with all guests.
• Received frequent customer compliments for going above and beyond what was expected.
• Communicated special requests of customers to servers.

Head Hostess I Resume

Summary : Energetic, hard working and customer-focused individual with proven leadership and customer service skills seeking to apply abilities as a hostess or server.

Skills : OpenTable, Microsoft, Quickbooks.

• Coordinated appointments and reservations for manager.
• Communicated with customers regarding orders, comments, and complaints.
• Completed closing duties, including restocking items and closing out the cash register.
• Consistently adhered to quality expectations and standards.
• Supervised morning setup of restaurant, including making the set menus and handling reservations.
• Supervised as night hostess and ensured that other employees did everything correctly.

Head Hostess II Resume

Summary : To secure a position with a stable and profitable organization, where can utilize skills and gain further experience to the fullest. Excellent People Skills Organization Time Management.

Skills : Customer Service,Microsoft Office, Verbal Communication, Written Communication.

• Greeted guests and seated them at tables or in waiting areas.
• Provided guests with menus, spoke with patrons to ensure satisfaction with food and service, responded to complaints.
• Answered telephone calls and respond to inquiries or transfer calls.
• Operated cash registers to accept payments for food and beverages.
• Inspected dining and serving areas to ensure cleanliness and proper setup.
• Ordered supplies and equipment for tables and serving stations.
• Hired, trained, and supervised food and beverage service staff.

Table of Contents

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5 Amazing head hostess Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, head hostess: resume samples & writing guide, employment history.

• Supervising hostess staff
• Assisting with food and beverage service
• Coordinating with other departments

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Marcus Nelson

• Updating guest information in the reservation system
• Greeting and seating guests
• Assisting with customer inquiries
• Ensuring compliance with health and safety regulations
• Managing cash and credit card transactions
• Managing and resolving customer complaints
• Maintaining a clean and organized dining area
• Training new hostesses
• Monitoring customer flow
• Providing excellent customer service

Earl Ingram

Quentin roberts, professional summary.

• Assisting with special events

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

head hostess Job Descriptions; Explained

If you're applying for an head hostess position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers. When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

head hostess

• Greet guests and seat them at tables or in waiting areas
• Calculate total payments received during a time period, and reconcile this with total sales
• Operate cash registers to accept payments for food and beverages
• Supervise others and provide on-the-job training
• Pay company bills by cash, vouchers, or checks
• Answer telephone calls and respond to inquiries or transfer calls
• Write daily specials on the chalkboard. 
• Sweep front patio and around host stand. 
• Check all menus to ensure proper cleaning. 
• Do a restroom check and re-stock. 
• Read all special requests for lunch and dinner shifts to properly assign guests to their corresponding tables. 
• Greet guests and take them to their tables. 
• Answer phone and make reservations 
• Responsible for training new hosts
• Organized restaurant floor plans
• Coordinated take out and delivery orders
• Answered guest questions about menu and restaurants 
• Assisted managers and waitstaff with their duties 

head hostess/server

• As hostess, efficiently communicated with team members to fully maximize efforts and coordinate all seating, phone calls and reservations
• Managed servers, trained new employees, filled in where needed and provided overall quality control
• As server, maintained composure and provided engaging service in an extremely high volume environment, confidently managing up to ten tables at once
• Asked to return for a second season, worked June 2013 – October 2013
• Perform any other reasonable duties as required by the Restaurant Manager or the Assistant Restaurant Manager
• Monitor customer satisfaction and respond to customer feedback and complaints
• Constantly drive and motivate the team to create specific WOW moments to surprise and delight guests in the restaurants  
• Train new and existing employees on full food and beverage offerings
• Ensure all guest preferences and allergies are attended to on a consistent basis

head hostess Job Skills

For an head hostess position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Food Preparation
• Menu Knowledge
• Food Safety
• Point of Sale Systems
• Inventory Management
• Food Handling
• Food Presentation
• Sanitation Procedures
• Menu Planning
• Menu Costing
• Food Cost Control
• Alcohol Service
• Customer Service
• Table Setting
• Food Service
• Food Costing
• Hospitality Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your head hostess Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Harold Jones

• Managing reservations and waiting lists

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them..

• It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
• Use the gap to talk about positive attributes or additional skills you've learned.
• Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your head hostess Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ulrich Thompson

• Updating guest informations in the reservation system
• Assisting withs food and beverage service
• Maintainning a clean and organized dinning area

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

• Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
• Make sure to use a professional email address as part of your contact information.
• Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

head hostess Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an head hostess position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Esteemed Red Lion Hotels Corporation Hiring Team

I am writing to express my interest in the Associate Head Hostess role at Red Lion Hotels Corporation. As a Head Hostess with 2 years of experience in Hospitality, I am confident that I have the necessary skills and expertise to succeed in this position.

Throughout my life, I have pursued my passion for Tourism and sought out opportunities to learn and grow. My experience in Hospitality has given me valuable skills such as Business Acumen and Stress Management that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Head Hostess to the position and work with a team of like-minded individuals to achieve our common goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Contemporary

Professional

Looking to explore other career options within the Hospitality field?

Check out our other resume of resume examples.

• Bar Back Resume
• Wait Staff Resume
• Waiter Resume
• Bartender Resume
• Busser Resume
• Front Desk Resume
• Event Staff Resume
• Chef Resume
• Baker Resume
• Hostess Resume
• Hotel Manager Resume

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A host or a hostess is an essential part of the hospitality industry.

They welcome guests, assist them in finding seats, make them comfortable, understand their requirements, and provide the best service to them.

Hostesses always have to be on their toes to ensure the restaurant keeps a constant and effective dining flow.

Usually, hosts and hostesses are in high demand in event organizations, restaurant businesses, and hotels.

With this definitive guide, you will receive insights into what a perfect hostess job description for a resume looks like.

We will Learn:

• What is a hostess job?
• What is a Lead Hostess Job Description?
• What is an Entry-Level Hostess Job Description?
• What are the hostess job description skills necessary for a hostess resume?
• How to highlight hostess job description skills on hostess resume?
• Hostess Frequently Asked Questions

What is a Hostess Job?

Hostesses mostly work in the food industry ranging from casual dining to fancy fine dining restaurants. They are involved in welcoming customers as soon as they enter, assigning tables to guests according to their requirements, taking orders, and delivering food to tables.

Hostesses are also involved in cleaning tables and maintaining proper sanitation in the dining area.

Lead Hostess Job Description

Here is a sample head hostess job description for your understanding:

We are a busy restaurant in New York looking for an experienced hostess. You will greet guests, manage other hostesses, answer customer queries, and ensure the clients have a good time.

Lead Hostess Job Responsibilities

• Greet guests, assist them in finding their seats, and relating with clients at the time of arrival and leave
• Present the guests with menu and drink lists and communicate with clients to collect their special requirements.
• Inspect dining area to ensure proper cleanliness by following OSHA regulations
• Explain dishes and preparation process to clients as per their requests
• Receive guest's calls and book reservations for them
• Supervise other waitresses and coordinate activities in the dining area and kitchen to ensure prompt service
• Review restaurant operations to improve efficiency and increase the dining flow for maximizing customer satisfaction
• Communicate with the restaurant manager to resolve customer complaints
• Prepare bills and present them to customers. Use POS machine to collect payments from customers
• Oversee the restaurant inventory and restock items such as raw vegetables, meat, tableware, salt, paper, sugar, condiment, and napkins based on weekly requirements

Requirements

• High school diploma or equivalent education
• Should be able to work in a fast-paced environment and provide excellent customer service
• Can work without supervision
• Ability to lift heavy objects
• Can follow instructions properly and ask questions if needed
• Ability to handle money with accuracy and use POS system
• 1-2 years of experience is a plus

VIP Hostess Job Description

VIP hostesses’ responsibilities include attending to the VIP guests and important clients.

Here are the job responsibilities of a VIP Hostess:

• Attend to VIP customers and provide premium guest experience to them
• Coordinate and supervise all needs of the VIP client in the dining room
• Escort VIP guests to their seats
• Provide personal attention to guests and ensure they have the best experience
• Find and arrange appropriate sitting positions for clients and their requests
• Maintain cleanliness at the dining area by adhering to restaurant standards
• Provide assistance in menu planning for the restaurant or special occasions

Apart from these responsibilities, VIP hostesses can schedule appointments, manage dining reservations, train new hires, and organize events for clients on special occasions.

VIP Hostess Minimum Requirements:

A successful VIP hostess has several soft and hard skills including excellent interpersonal skills, customer service skills, and issue resolution skills. Here are some requirements to apply for a VIO Hostess position:

• Education: Associate Degree or Bachelor’s degree in hotel management
• Strong interpersonal skills
• 1 Year of experience in the hospitality industry
• Excellent writing and communication skills
• Ability to adapt to any situation and comfortable with handling difficult clients
• Impeccable customer service skills
• Ability to work under stress

Entry-Level Restaurant Hostess Job Description

Here is an entry-level restaurant hostess job description for your understanding.

Hostess Job Duties

• Open doors for guests
• Greet guests at the time of entrance
• Assist the guests to find a suitable table
• Fill up reservation charts and ensure there is no overlapping
• Attend calls and assist guests by providing accurate information about menu items and prices to make proper decisions
• Manage kitchen inventory and report to the restaurant manager about stock availability
• Check supplies and raw vegetables at the time of restocking to identify wrong products
• Must be a team player.
• Should have the ability to follow restaurant policies
• Have decent physical strengths
• Able to dress properly and gracefully
• Have a high-school diploma or equivalent

Hostess Job Description Skills

Most students join as hosts and hostesses to pay their bills. That’s why restaurants and companies emphasize their soft skills over experience.

Here are some hostess job description skills you need to shine as a hostess:

1. Customer Service Skills

A host or hostess is the first point of contact between customers and the restaurant. So you need to make sure that you develop good customer service skills to start working as a hostess.

One of the prime hostess's job duties is to keep calm at times of distress or while interacting with rude customers and should be able to resolve conflicts as necessary.

2. Communication Skills

Communication is the core skill hosts and hostesses should have. Hostesses not only have to interact with the customers, but they also have to communicate with restaurant staff, managers, vendors, and other prospects with optimal professionalism.

3. Organizational Skills

A hostess has to keep track of bookings, take orders from tablets and ensure every customer gets what they want. And it’s essential to be organized at the workplace to ensure effective workflow.

4. Listening Skills

A hostess must have excellent listening abilities since it will allow them to understand the customer’s requirements well. Listening skills are also essential to resolve customers’ questions and de-escalate situations.

5. Team Player Skills

Running all operations in a restaurant effectively is a team effort. An excellent host or a hostess will see if any part of the operation needs an extra hand, and they will lend a helping hand without anyone even asking.

6. Multitasking Abilities

A host or hostess has to manage many responsibilities beyond their core functions. They sometimes have to handle the front desk, take calls, reserve bookings, and answer customers’ queries.

And, they need to be excellent multitaskers to handle all these jobs effectively.

7. Technical Knowledge

Computer skills are essential nowadays. Especially when restaurants are integrating advanced computer technology into the systems. Hosts and hostesses need to have primary computer and technical skills to operate these machines effectively to provide clients with a smooth service.

How to Highlight Hostess Job Description Skills on Hostess Resume?

Host and hostess jobs are an excellent way to make money if you are a student or preparing for higher education. However, since most students apply for a host or hostess, there is a steep competition to get a job.

In this tough competition, if you need a hostess job, you need to create a stellar hostess resume .

You can add the skills in 3 sections on the Hostess resume:

Try to add one or two of your achievements and relevant skills to the hostess resume summary to optimize it based on the job description. Make sure to wrap up the resume summary within 3-4 sentences.

Key Skills Section

Read the job description carefully and identify relevant skills and keywords we can add to the resume. Add these keywords to the resume in a separate “[Key Skills](hiration. com/blog/resume-skills/)” section.

• Customer Servicing • Guest Attendance • Hygiene & Sanitation • Payroll Management • Relationship Management • Issue Resolution • Inventory Management • Safety Compliance • Feedback Collection • OSHA Regulations

Professional Experience Section

The professional experience section on your resume is also an effective place to showcase your key skills. However, you need to ensure that skills are backed by useful statistics in the professional experience section .

Here’s an example of the Professional Experience Section on Hostess Resume:

Hostess: Frequently Asked Questions

What do hosts and hostesses do.

Ans: A host or a hostess welcomes customers, assists them to find comfortable seats, books reservations, takes orders, and serves food to guests. Moreover, they also help with other restaurant operations, such as inventory management, payment management, etc. You can find all the job responsibilities in the hostess job description when applying for the job.

What is the difference between Hostess and Waitress?

Ans: You may think that hostess and waitress jobs are similar. However, there are slight differences between them.

Hostesses greet guests and help them find their seats, assigning them a waiter or waitress who then takes care of their orders. Some restaurants have only one person do the job of both waitress and hostess. But in high-end restaurants, hostesses generally take care of the front-house jobs, including customer assistance and issue resolution. And waitresses coordinate between the kitchen and the guest to deliver food and ensure guests get their orders on time.

What are the qualities of a good Hostess?

Ans: To become a good hostess, you must have excellent interpersonal skills and the ability to keep calm in difficult situations. You also need to be alert at all times to keep track of all aspects of dining operations, including how many waitresses are managing tables, how many guests are there, which tables will be available next, etc. They also need to be empathetic to understand customers’ requests and queries and help them resolve their problems.

Who manages hostesses?

Ans: Hostesses report to restaurant managers or head servers. This depends on the size of the organization. If it’s a big restaurant, they may have a general manager who manages the whole restaurant operation. If it’s a small restaurant, hostesses may directly report to the restaurant owner.

Usually, hostesses consult with their managers or supervisors to plan daily operations and ensure an optimum dining flow is maintained throughout.

What do recruiters look for on a Hostess's resume?

Ans: A hostesses’ resume should reflect their excellent customer service experience working in a restaurant. This will help the resume get shortlisted for an interview. In fine dining restaurants, they have strict protocols and regulations. The hostess’s resume should reflect that the candidate can quickly work under pressure and multitask efficiently.

Final Words

If you are a hostess or looking for a hostess job, you should customize the resume according to the hostess job description.

You need to find the relevant skills mentioned in the job description and include the skills in the resume summary, key skills section, and professional experience section.

If you are looking to create a hostess resume, go to Hiration Online Resume Builder and choose from 20+ professional resume designs to create one for yourself.

If you have any other questions, feel free to email us at [email protected] , and we will get back to you ASAP.

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7 Hostess Resume Examples to Land a Job in 2024

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

Resume Builder

Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

Hostess Resume

• Hostess Resume by Experience
• Hostess Resumes by Role
• Specialized Hostess Resumes

When writing your host or hostess resume, you might need a little help.  Writing a resume  that catches the eye of hiring managers is easier said than done.

Luckily, we’ve done the heavy lifting for you.  We’ve examined hundreds of host and hostess resumes  to help you  build a resume  that puts your best foot forward. Whether you’re an entry-level hostess or a hospitality veteran, we’ve listed the best practices to help you land the job you want in 2024.

We also know that having all the knowledge at your fingertips doesn’t make the resume or cover letter writing process any easier, so we’ve created seven hostess resume examples. Use these templates as the starting point to structure your perfect resume!

or download as PDF

Why this resume works

• This optional section allows you to explain your years of experience, your personal goals as a host/hostess, and what you hope to achieve in your next position.
• If you choose to include this section, always  tailor it to the job description for every application you submit . 
• For example, you may say you “assisted the waitstaff during rush hour.” What exactly did this look like? Did you deliver food, take orders, or bus tables? Including these details gives employers a bigger picture of your abilities and skills.

Entry-Level Hostess Resume

• Make your  resume objective  count by mentioning the employer by name and including your goals once you’re hired. This is a surefire way to get attention from the hiring manager!
• Just make sure to include hobbies that wouldn’t shock your employer. You may love playing first-person-shooter video games, saying that on an application to a family restaurant isn’t the wisest move. 

Hostess Server Resume

• Let employers notice your upselling abilities coupled with excellent communication skills and the impact on overall sales performance in both your hostess cover letter and resume.

Hostess Cashier Resume

• If you don’t have a lot of work experience, simply include more bullet points per entry. We’d recommend having a maximum of six bullet points per position.
• Use a  resume checker  or a spellcheck system to review your resume before you submit your application. Better yet, have a co-worker review your resume, too! 

Restaurant Hostess Resume

• Even though the responsibilities won’t be exact, they’ll be close enough to help you decide what to write.
• We’d recommend using a reverse-chronological format for your hostess resume since it demonstrates your career progression.

Fine Dining Hostess Resume

• One of the things that would set you apart from the rest would be showing your numbers for satisfied customers impressed by your exceptional service

Club Hostess Resume

• For example, if you developed and implemented a better strategy for seating guests, try to calculate how many guests per hour you were able to seat, and see how your strategy played out. Then include a percentage to show how much you improved seating efficiency.
• For example, if an employer mentions that you’ll be working at a cash register, mention POS software in your skills section. You can also add skills like customer service, verbal communication, and conflict resolution.

Related resume guides

• Food Service Worker

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Host & Hostess Job Description

4 min read · Updated on October 19, 2021

In order to ensure your professional resume will support your goals, use this host/hostess job description to inform what you should highlight on your resume.

By reviewing job description examples, you'll be able to identify what technical and soft skills , credentials and work experience matter most to an employer in your target field.

Host/Hostess Job Description

A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.

A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.

Responsibilities:

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

Use visual cues to seat Guests in either the bar or dining area depending on their preference

Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

Tend to special Guest needs and requests

Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Help dining room staff by setting and clearing tables; replenishing water; serving beverages

Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

Contribute to team effort by accomplishing related results as needed

Requirements:

Must be able to read menus

Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance

Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.

Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

Must be able to walk and stand during entire shift

Must be able to reach, bend, stoop and wipe

Must be able to articulate clear greetings and farewells to Guests

Must be able to understand requests for assistance

Must be able to carry trays or supplies (10-30 lbs.)

A desire to help out where needed and work as part of a team

Passion for providing extraordinary service

The ability to thrive in a fast-paced environment

An appetite for learning (and great food)

Flexibility to work a variety of shifts

6 months experience in a full-service restaurant preferred

Must be upbeat, outgoing and positive

Must be able to assist Guests and possess great Guest relations skills

Ability to work positively in a fast-paced environment

Ability to stand/walk and stay focused and alert for extended periods of time

Ability to work effectively within a team

Ability to effectively communicate on the telephone.

Host/Hostess top skills & proficiencies:

Customer Service

People Skills

Professionalism

High Energy

Thoroughness

Attention to Detail

Verbal Communication

• Management Skills

Related Articles:

7 Signs Your Resume is Making You Look Old

Why a Simple Resume Layout is a Successful Resume

Software Developer Top Needed Skills

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Hostess Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the hostess job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Creates an organized, cooperative, and well run work environment by completing daily side work
• Establish and follow personal development plan
• Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation
• Take guests orders for first drinks, provides menus and passes orders to Outlet Supervisor or team member
• Flexibility to respond to a range of different work situations
• Perform related services as requested by guests or supervisors
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant
• Reports to work on time and in complete uniform
• As assigned works all shifts and holidays
• Effectively manages the waitlist
• Manages the dining front entrance with the efficient and timely seating of the guests
• Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
• To assist guests regarding food and beverage menu items in an informative and helpful way
• Assist the Outlet or Assistant Manager with the administration of the restaurant
• Informs Outlet or Assistant Manager/Team Leaders about reservations
• Performs side works according to the necessities of the restaurant
• Perform any duties and special projects as requested by management whether in your own department or any other department in the resort
• Identify potential problems and ask for assistance before breakdown occurs
• In your working area ensure that all guests are greeted courteously and attentively
• Strong personality who fosters good team working relations
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Ability to work on your own or in teams
• Accountable and resilient
• Excellent grooming standards
• Excellent communication skills
• Ability to work under pressure
• A warm personality, attentive and smartly presentable
• Able to read and write English
• Knowledge of Food Hygiene Regulations
• Good communication skills

15 Hostess resume templates

Read our complete resume writing guides

How to tailor your resume, how to make a resume, how to mention achievements, work experience in resume, 50+ skills to put on a resume, how and why put hobbies, top 22 fonts for your resume, 50 best resume tips, 200+ action words to use, internship resume, killer resume summary, write a resume objective, what to put on a resume, how long should a resume be, the best resume format, how to list education, cv vs. resume: the difference, include contact information, resume format pdf vs word, how to write a student resume, merchandise hostess bibbidi bobbidi boutique resume examples & samples.

• Serve as a Fairy Godmother-in-training/Coachman or veteran Pirate and magically transform guests into a princess, knight and/or pirate within the onboard Bibbidi Bobbidi Boutique / Pirate’s League; based on package purchase, transformations can include lustrous hairstyles, shimmering makeup, fanciful nails, beard, scar, tattoo, and/or face gem application, themed costumes, earrings, and eye patches
• Complete transformations to the highest possible standard through use of correct techniques for hair styling, nail painting and make-up application
• Support other onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include but is not limited to DCL specialty merchandise, onboard art program, duty free products, liquor, tobacco, perfumes, jewelry, and princess, knight, pirate and/or glitter/glow makeover experiences
• Maintain daily cleanliness of shop floor, display tables and windows, and stockrooms
• Maintain fully stocked shelves in merchandise locations; restock when needed
• Ensure a clean, efficient, neatly organized stock room
• Perform accurate inventory counts (mark up, mark down, etc.)
• Receive, log, and unload all merchandise that boards the vessel in preparation for each cruise
• Assist in the ordering of merchandise through Simba (Disney inventory management system)
• Support daily promotions such as purchase with purchase and special events and themed activities
• Assist with price adjustments, floor moves, and receiving merchandise stock
• Consistently ensure sales targets are met and/or exceeded
• Minimum two years recent experience in retail or sales
• Experience and knowledge of hair, make-up and/or nail application strongly desired; cosmetology experience a plus
• Strong Disney knowledge
• Interest and ability to create a “wow” guest experience
• Demonstrate enthusiasm and passion for the Disney product, characters and story telling
• Able to story tell and portray the role of Fairy Godmother-in-training/Coachman or a veteran Pirate for several hours at a time
• Ability to lift 40 pounds
• Be at least 21 years of age
• Be able to speak, read and write fluent English
• Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
• Agree to share a cabin with other crew members
• Be flexible with your work schedule, job duties and work locations
• Knowledge in duty free and VAT strongly desired
• Experience and knowledge of managing inventory
• Experience and knowledge in fine and costume jewelry, watches, perfume, cosmetics, liquor, and/or tobacco strongly desired
• Experience and knowledge of art and silent auctions desired
• Experience in a cashless sales system strongly desired
• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Obtain a criminal background check
• Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination

Restaurant Host / Hostess, 59th & Lex Cafe Resume Examples & Samples

• Commitment to building customer relationships and loyalty through personal interaction
• Communicates customer requests or concerns and service flow issues with servers and manager on duty
• Demonstrate knowledge of store products and services and use this knowledge to build sales
• Effectively manages customers and seats guest at clean tables
• Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
• Answers phone and records reservations
• Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
• Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
• A team player who possesses the ability to work in a learning environment
• Ability to communicate effectively with customers, peers and management
• Experience in the Restaurant industry preferred

Host / Hostess 59th St / Lex Restaurant Resume Examples & Samples

Hostess / receptionist resume examples & samples.

• Answers telephone(s). Screens and forwards calls. Responds to questions about department operations, as appropriate. May discern appropriate information through computer or hard copy files, university or department publications and guidelines and/or personal knowledge. Routes calls for employees, as appropriate. Accurately takes and delivers messages. Maintains log of all calls requiring further action
• Confirms daily reservations via phone and using online reservations system
• Assists banquet and catering sales team by creating POS tickets from Banquet Event Orders daily

Lex Restaurant Host / Hostess Resume Examples & Samples

Restaurant hostess / host-& summerseasonal resume examples & samples.

• It is most important to be at the hostess station and only leave when you are seating a guest
• Always check menus before opening and replace any that are dirty or torn
• One to three months related experience and/or training; or equivalent combination of education and experience

Hostess, th & Lex Cafe Resume Examples & Samples

Head hostess / host-fine dining resume examples & samples.

• O Report to manager 5 minutes prior to scheduled shift fully groomed according to Fairmont Standards with all personal service supplies on hand
• College/University Diploma in Hotel Management
• At least 1-2 years experience as Senior Hostess/Host for a fine dining restaurant
• Excellent English communications skills (verbal & written)
• Outstanding guest services skills and professional presentation
• Proficient in Microsoft Office Suite Applications
• Highly organized and engaging personality
• Excellent eye for detail and ability to multi- task
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Hostess Food & Beverage Resume Examples & Samples

• Maintain a complete knowledge of
• Daily house count
• Hotel extension numbers, beeper numbers carried by hotel personnel
• Hours of operation of each outlet, ambiance, menu selections, price range
• Features and services provided by the hotel
• Maintain complete knowledge of all specials, 86’d items, liquor brands, beers and non-alcoholic selections available in the restaurant
• Prepare station chart and assign stations to staff following departmental procedures, to be reviewed by manager
• Set up Hostess station with necessary supplies; maintain cleanliness at all times
• Inspect condition and cleanliness of all menus
• Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times
• Place newspapers, magazines in designated areas for meal periods as specified by departmental procedures
• Answer the telephone courteously and efficiently as specified in departmental standards
• Take, record and confirm restaurant reservations/cancellations as specified in departmental standards
• Greet and acknowledge all arriving guests, however busy and whatever time of day
• Escort guests to tables and assist in seating at tables and extend congenialities in accordance to department guidelines
• Anticipate guest needs and respond promptly
• Communicate VIP arrivals and special requests to designated personnel for follow up
• Handle guest complaints by following the instant guest pacification procedures and ensuring guest satisfaction
• Extend courteous departures as guests leave the restaurant

Talavera Hostess Resume Examples & Samples

• Previous Food & Beverage experience, hotel/resort experience preferred, not required
• Must be able to be on feet for entire shift and communicate with guests appropriately and effectively
• Above and beyond attitude is required as well as a flexible schedule with ability to work weekends/holidays/evenings
• Valid Maricopa County Food Handlers Card

Hostess Resume Examples & Samples

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage table set-ups
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Positive attitude
• Commitment to delivering high levels of customer service
• Previous Food and Beverage and/or industry experience
• Experience with cash handling

Casual Cloud Door Hostess Resume Examples & Samples

• Use every possible opportunity to gain knowledge in all areas of bar supervision
• Ensure all tables receive their drinks and food as requested
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Previous experience in similar role
• Passion for delivering exceptional levels of guest service

Italian Restaurant Hostess Resume Examples & Samples

• Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction
• Seat guests promptly at a table pre-set for the number in the party and according to guest preference
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
• Collect guests’ information (i.e. business cards, special occasion dates, preferences) and log according to policy and procedure
• Complete special projects (menu changes, signage, etc) as instructed
• Ensure proper table set-up and make minor adjustments as needed
• Arabic language is mandatory
• Can work efficiently and effectively in a fast paced demanding environment
• Six to twelve months of restaurant, food and beverage, or equivalent experience is required
• Requires knowledge or the ability to operate computer equipment and the reservations system
• Italian Restaurant experience is essential

Hostess / Host, Equinox Resume Examples & Samples

• To greet and escourt guests to tables and assist them in seating, ensuring the highest standards, whilst striving to exceed the guests expectations
• To maintain and co-ordinate outlet reservation and Respak system and ensure all guests requests are well arranged and delivered by the service and kitchen team
• To assist in monitoring the guests needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables requests and promotional offers
• To answer the telephone, make and confirm guest reservations, ensuring a professional attitude and pleasant manner whilst paying attention to the need to maximise table allocations and revenue
• To allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• To assist the restaurant manager and dining concierge manager with any other reasonable job requests
• Excellent communication and organizational skills

Hostess / Host Resume Examples & Samples

• To consistently offer a professional, friendly greeting and engaging service
• To understand the server’s tasks in the outlet
• To understand shift end reports in the outlet and the servers tasks in the POS system
• To have knowledge of all menu items, garnishes, contents and preparation methods
• To follow outlet policies, procedures and service standards
• To follow all safety and sanitation policies when handling food and beverage
• To report on duty punctually, in full uniform according to appearance and grooming standards
• To promote and maintain a positive working relationship at all times with all the Colleagues in Swissôtel Makkah
• To consistently offer professional, friendly and warm service
• To demonstrate a complete understanding of Swissôtel’s Policies & Procedures and Service Standards as outlined in the Swissôtel Hotels & Resorts
• To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
• To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation
• Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience
• To follow all of safety and sanitation policies when handling food and beverage
• Previous point of sale system experience an asset
• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Previous Food & Beverage and/or industry experience
• More than 500 locations and nearly 200,000 rooms across six continentsInnovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resorts and more nearly 200 full-service spasHarris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry

Hostess / Host-la Cuisine Resume Examples & Samples

• Follows outlet policies, procedures and service standards
• Adheres to hygiene and sanitation standards of the hotel
• Focused on guest needs, attention to details, calm and courteous

Executive Lounge Hostess Resume Examples & Samples

• Stay current with all hotel services as well as VIP requests and special events
• Execute tasks as instructed by the Front Office (Assistant) Manager or Front Office supervisors
• Speak/write/read Dutch & English fluently
• Welcome and seats guests promptly in the restaurant
• Promote all menu items and special promotions
• Ensure guests are thanked on leaving the restaurant after dining
• Allocate tables according to group sizes in order to achieve highest possible occupancy of seats and comes back at the restaurant entrance as fast as possible to welcome other guests
• Ensure that all menu items are sold at the correct selling price ensuring that the planned profitability is secured
• Ensure that effective communication is carried out with all employees, while keeping an effective communication with your superior
• Ensure that all vital communication is recorded in written form
• Report any guest complaints to the supervisor on duty
• Ensure that the monthly one to one meeting with the Outlet Manager is kept and that all documentation is up to date
• Ensure the quality and cleanliness of food signage, a la carte menus, beverage lists and tent cards are maintained in good condition at all times
• Take guests reservations as per the hotel's standards
• Keep records of all reservations, number of covers per day and regular guests’ preferences, e.g. certain seating areas etc
• Keep a record of regular guests with their contacts so as to up-date them on new happenings in the hotel
• Ensure that tables have clean beverage lists, table numbers, healthy options and other table materials as required by the hotel standard
• Maintain an attentive posture and abstains from unnecessary discussions with other members of colleagues
• Perform any other duties as may be assigned by your superior from time to time
• Confirm restaurant functions with banquet sales and also any other internal/external bookings
• Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

Business Lounge Hostess Resume Examples & Samples

• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Previous experience in Business Lounge Hostess in a hotel environment
• Multi-lingual

FNS Cafe Hostess Resume Examples & Samples

• Reports to work on time and is ready to start work
• Utilizes appropriate resources to complete assignments within allocated time period
• Performs accurately and in a timely manner in periods of increased work-loads and high stress
• Follows through with assignments and informs supervisor if unable to complete tasks
• Employee adheres to Meal/Break policy and time clock procedures, punching in and out appropriately
• Adapts to changes in volume/acuity demands
• When work is complete, seeks additional tasks
• Supports responsible staffing decisions ( low volume, stand-by, on-call)
• Maintains and organizes supplies appropriately
• Demonstrates efforts to eliminate waste
• Demonstrates ability to set priorities
• Demonstrates problem solving ability using appropriate resources
• Welcoming guests as soon as they walk through the door
• Provide guests with accurate wait time estimates during busy periods
• Maintain a neat, organized front-of-house environment
• Seat guests and take initial drink orders as needed to ensure ideal speed of service
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu
• Rotate seating between different stations to ensure even workloads for wait staff
• Answer phones and schedule reservations with large parties

Hostess / Cashier Buffet Resume Examples & Samples

• Claim tips received according to laws governing wage reporting
• Answer the phone answering inquiries and taking messages
• Seat guests, greet and show them to seats
• Maintain service in dining area. Check on customers periodically to ensure customer satisfaction with the food, service, etc
• Operate cash register, take money, make change, and account for cash and credit receipts
• High school education or general education degree (GED); one to three months related experience and or training
• The Cast Member must be able to lift and/or move up to 25 lbs

Hostess / Cashier Resume Examples & Samples

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurant's sitting arrangements
• Good communication skills (oral and Written)
• Degree in relevant area
• Experience in Food & Beverage department and/or industry
• Previous experience of cash handling

Hostess / Host-all Day Dining Resume Examples & Samples

• Consistently offers professional, friendly and engaging service
• Assists guests regarding menu items in an informative and helpful way
• Has full knowledge of beverage lists and promotions, menu items, garnishes, contents and preparation methods

Lead Hostess Execuitve Producer s Lounge Resume Examples & Samples

• Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
• Seats guests in restaurant as per specified rotation requirements
• Maintains proper seating and reservation documentation
• Monitors restaurant for table availability
• Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
• Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
• Complete all assigned closing duties at end of shift
• Knows and promotes current casino events and programs and can give guests directions to all casino areas
• Previous customer service experience in a high volume operation preferred
• Read, write, speak and understand English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in an often crowded/noisy environment
• Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
• Must maintain good posture and poise throughout shift
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Retail Sales Clerk / Hostess Buffet Resume Examples & Samples

• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members
• Maintain a professional appearance at all times, clean and well groomed as per standard
• Know and adhere to all pertinent company and department policies and procedures
• Store and maintain all equipment in proper fashion
• Greet guests as per standard
• Answer phone calls and use proper etiquette per standards
• Enter all POS transaction accordingly
• Set up and maintain work area per standard
• Exhibit a good attitude toward guests and fellow cast members
• Answer all guest questions
• Organize all paperwork
• Explain menu to guests
• Assist others in the buffet when needed or directed
• Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly
• Required standing and walking for extended periods of time
• Assist in the display and placement of all merchandising items within the retail shop while cheerfully assisting shoppers and processing purchases
• Using proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet
• Knowing features and benefits of merchandise in the retail shop and are familiar with merchandise offerings in all outlets
• Maintaining product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services
• Work is performed in an area which may be unusually noisy, crowded and hot or cold
• Courteously greet each and every guest and welcome them to the restaurant
• Ensure an excellent customer service atmosphere for all guests
• Thorough knowledge of menu items, prices and the ability to describe all specials, service and style of the restaurant
• Thorough knowledge of the restaurant station and seating chart
• Thorough understanding of seating rotation
• Entering all food orders in Infogenesis system
• Settle all customer checks in the Infogenesis system accurately
• Properly complete all cash or credit transactions as necessary
• Understand sequence of service
• Assist other staff as necessary to insure pleasant guest experience
• Provide all guests with a copy of their receipt
• Perform necessary side work and maintain a clean and orderly work space
• Follow departmental rules to ensure safety, cleanliness and customer satisfaction
• Always thank guests for their patronage and invite them back
• Maintain proper uniform attire which includes proper name tags, Circus Circus ID, and Infogenesis card
• Perform any additional duty which the management deems necessary to ensure smooth operation of the restaurant and maximize good customer experience
• Performs other job related duties as assigned
• Thank guests as they depart from restaurant and invite them to return
• Answer restaurant phones as necessary and have excellent phone etiquette
• Be able to give directions to guest on and off property

Diamond Club Hostess Resume Examples & Samples

• Hostesses greet guests as they arrive and depart in a timely manner – always delivering exemplary customer service
• Ensure any special services for diners are accommodated and arranged
• Plan out the seating chart and organize the reservations
• Accommodate guests in an organized manner – ensuring optimum use of tables
• Ensure all menus are clean and in immaculate condition
• Escort guests to tables and present menus
• Ensure servers are notified immediately when their tables are sat
• Ensure a clean and pleasant atmosphere of the restaurant at all times
• May be required to perform busser and cashier duties
• Work closely with the kitchen staff and servers optimizing communication to ensure efficient operations
• Go the extra mile and follow through to ensure guest satisfaction
• Must be able to work with diverse populations in a supportive and positive manner
• Say goodbye to all guests – ask how their experience was – ensure they leave with a good impression
• Diplomatically handle guest complaints – always be polite and maintain a professional manner
• May be required to train other employees on the role
• Must be flexible and willing to work a varied schedule
• Will occasionally be required to work special functions
• Report to work on time and in complete and proper uniform
• Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
• Other duties as assigned
• High School Degree or GED preferred. Current student considered
• Previous experience in food service or related field is preferred
• Must be able to read and write to facilitate proper communication with others
• Mathematical ability required. Must be able to perform simple mathematical calculations
• Oversees the preparation of kitchen equipment for use
• Manage the receiving and storage of kitchen goods
• Oversees the cleaning and storage of kitchen equipment
• Oversee the cleaning of the premises
• Oversee the removal of waste
• Oversee the handling of kitchen linen
• Maintains a hygienic kitchen
• Cleans the kitchen and equipment
• Maintains high levels of personal hygiene for self and enforces hygiene standards for team
• Manages all functions of the Stewarding operation to achieve the optimum departmental costs
• Controls and analyzes, on an on-going basis, the level of the following
• Food service permit or valid health/food handler card as required by local government agency
• Problem solving, reasoning, motivating, organizational and training abilities
• Diploma or Vocational Certificate in Culinary Skills or related field
• 2 years related experience including at least 1 year in supervisory capacity or an equivalent combination of education and experience
• Department Budget
• Breakage Cost
• Taking care of the buffets
• Answering questions from guests
• Identifying our guest needs
• Offer our guest a friendly, pro-active and efficient service
• Handling of basic problems and complaints
• Carrying out of administrative tasks

Food & Beverage Hostess Roberto s Restaurant Resume Examples & Samples

• Being the first contact person for guests who visit restaurant Roberto's
• Provide an excellent service according to the Hilton standards and ensure guest satisfaction
• Active promotion of in-house sales by optimal knowledge of the hotel’s facilities and services
• Serving and placing guest within the restaurant
• Full knowledge of regular menu, promotional menus, wine lists and any other promotion in place
• Commercial way of thinking
• Representative
• Fluent in Dutch and English
• Is available both during the week as the weekend for eveningshifts mainly

Dining Room Hostess Resume Examples & Samples

• Wait tables
• Food Preparations
• Dining facilities clean-up
• Pleasant, professional demeanor
• Available to work 10:30 a.m. – 2:00 p.m., 2-4 days per week
• Basic experience working with the public

Spa Hostess Resume Examples & Samples

• Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs
• Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas
• Spa experience is preferred

Server / Hostess / Food Runner / Busperson Resume Examples & Samples

• Delivers food to guests in a timely manner
• Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station)
• Assist servers in their duties as required
• Side work - as needed
• Declare tips through time and attendance system at the end of each shift
• High school diploma or equivalent; 0-6 months of experience or equivalent
• Will provide all necessary training for this position
• Must have the ability to respond to common inquiries or complaints from guests
• Walking 50% of the time
• Sitting 2% of the time
• Standing 48% of the time
• Bending and lifting 70% of the time
• Climbing up heights in excess of 10 feet
• Lifting/moving maximum of 50 lbs
• This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
• Must be able to work in various weather conditions
• Moderate Noise Level

Lobby Hostess / Arabic Speaker Resume Examples & Samples

• To consistently offer professional, friendly and engaging service
• To greet all guest as they enter and exit the hotel while ensuring service standards are followed
• To engage in conversation with first time visitors, showing them the lobby and offering directions as required
• To assist guests regarding hotel facilities and promotions in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Previous service experience required
• Strong written & verbal communication skills in Arabic & English
• Must possess a professional presentation
• Must possess outstanding guest services skills and sophisticated verbal communication skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field
• 1 years related experience or an equivalent combination of education and experience

Market Kitchen Hostess Resume Examples & Samples

• The Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests
• By nature of the position, the host/ess is the guest’s first impression of the restaurant
• This Host/ess greets guests promptly, courteously, graciously with eye contact, and a smile
• Utilizing Open Table, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations
• The Host/ess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day
• A principle role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
• The Host/ess is also familiar with frequent guests and knows their names and preferences
• We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Host/ess position requires continuous standing for up to 8 hours a day. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays

Training Center Hostess Resume Examples & Samples

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Consistently participates in daily BGEA staff devotions
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence
• Responsible for making certain that each guest/visitor is welcomed and assisted as needed
• Responsible for the gracious hospitality of all groups and participants throughout their stay
• Responsible for assisting in preparation of services to each meeting location including setup of water service and minor cleaning
• Responsible for keeping rest rooms clean and stocked
• Assisting other Guest Services staff as needed
• Other duties as assigned by Guest Services Coordinator-Hospitality
• High school diploma or equivalent
• One-year restaurant experience
• Good customer service skills
• Pleasant personality
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Experience in Food and Beverage department and/or industry

Hostess Diet Clerk Resume Examples & Samples

• Answers telephone promptly and courteously, and maintains free flowing accurate communication
• Assists patients in selecting their menu choices. Calls Isolation patients for menu selections. Enters food choices to Vision System via iPad at patient bedside and enters food choices to Vision System from paper menus received from ICUs and Mental Health's units
• Carries out other related activities as requested by supervisor or Clinical Dietitians to ensure quality patient care
• Delivers patient supplies to floor kitchens and gets form signed. Completes Patient Floor Stock Check Sheet and reports to supervisor any discrepancies
• Greets patients with a smile. Addresses patients professionally (by name) and respects privacy
• Inspects patient trays for accuracy and completeness
• Maintains an adequate inventory of diet office supplies
• Pages supervisors and clinical dietitians when necessary to ensure timely relay of messages
• Picks up trays after patient completes meal. Empties all fluid containers before placing tray in cart for return. Makes sure cart is empty of clean trays prior to placing any dirty trays
• Prior to meal delivery, prints new ADT listing for their area of responsibility
• Pulls old care plans using Vision new admission printout. Files care plans of patients that have been discharged. Takes ADT notices off of printer and takes appropriate action with care plan
• Receives and records on the attendance form information from Nutrition Services' personnel regarding sickness or lateness. Reports information to employee's supervisor on duty
• Records I&Os as appropriate. Records foods eaten for calorie count or calorie count worksheet
• Responsible for delivering trays at meal times on assigned areas. Verifies prior to delivery two patient identifiers. Hands isolation trays to nursing for delivery
• Takes inventory of tube feeding products on each nursing floor, sends appropriate amounts, and returns products that are not being used
• Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions

Hostess / Cook / Housekeeper Resume Examples & Samples

• Greet visitors, volunteers and staff upon their arrival and assist during their stay
• Work with the SP Staff in Port Alsworth and Soldotna to assist in the coordination of the guest’s arrival and departure. Maintain a clear line of contact with the SP Staff to address issues of delayed flights and bad weather delays for the guests
• Assist as needed with hosting guests and crews to include but not limited to scheduling, welcoming, and assigning housing
• Coordinate and prepare meals using weekly menu plan
• Maintain and report food/supply order/inventory to SP Staff
• Maintain the kitchen and equipment in a clean manner
• Clean kitchen, buildings, offices, and restrooms by sweeping, dusting, mopping, scrubbing, waxing, and daily laundry
• Clean furniture, carpets, windows, blinds, doors, jambs, refrigerators, sinks, toilets, urinals, and countertops
• Remove trash from all buildings
• Maintain the stock of water, drinks, snacks and housing supplies; order food and supplies as needed
• Report any maintenance or safety items that are encountered during the course of scheduled work
• Water plants and flowers
• Refill soap and tissue dispensers and Restock Supplies
• Follow policies and procedures of Samaritan’s Purse as set forth in the Policy Manual
• Participate in daily devotions and participates in prayer support for the ministry, its donors and volunteers
• Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public
• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Chinese Restaurant Hostess Resume Examples & Samples

• Welcomes the clients upon their arrival in a friendly and caring manner according to the standards. If appropriate, offers to take care of client's coat and hangs them in the cloakroom
• Escorts clients to a table, balancing the customer flow among the service sections, taking into account requests for a particular table or section, depending on availability
• Provides menus to the clients once seated and lets them know a waiter will soon be helping them. Informs waiter on the arrival of new clients in their section and verifies that the waiter has acknowledged the clients
• Answers phone calls from the Host / Hostess desk according to the Kempinski standards
• Keeps abreast of items on outlet menu, special promotions and hotel product knowledge

Bistro Host / Hostess Seasonal Resume Examples & Samples

• Follow telephone procedures while maintaining 4 Key Service Standards at all times
• Maintain the reservation log and ensure all notes are entered and as detailed as possible throughout your shift
• Assign wait and bus staff stations
• Seat guests, ladies first. Advise the server of any special requests. Tell the server the name and seat number of the party
• Experience in a front line position directly dealing with people. Must be well groomed and have a friendly and outgoing personality

Edge Host / Hostess Resume Examples & Samples

• Bid the guest a friendly farewell. Remember to use their name whenever possible
• Be aware of menu items, specials of the evening and how they're prepared. General knowledge of our available wines
• Assist Manager with revisions and typing of wine list
• Create flower order weekly based on private party and function requests
• Experience in a front line position directly dealing with people
• Must be able to work all weekends and all holidays

Full Service Restaurant Host / Hostess Resume Examples & Samples

• Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations
• Guide the party to their tables, carrying drinks if needed, and seat guests courteously
• Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
• Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce)
• Suggestive selling and maximize sales opportunities
• Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children
• Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room
• Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager

Bob s Steak & Chop House Host / Hostess Resume Examples & Samples

• Telephone etiquette. Be polite, confident and able to help the guest with any request or know where to direct them
• Take reservations using good judgement and precise timing
• Seat guests, ladies first. Advise the server of any special requests. Tell the server the name and seat number of the host
• Check the restaurant for cleanliness. Report maintenance problems to the maintenance department and poor table appearance to servers and/or bussers
• Fax menus to guests from inquiries. Process special guest requests, i.e. birthday cakes, dietary needs, and anniversaries
• Must be well groomed and have a friendly and outgoing personality
• Must have a valid San Diego Food Handlers card

Food & Beverage Hostess Resume Examples & Samples

• Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments
• Be familiar with food menus and wine menu offered in outlets
• To ensure the prompt and efficient service required by the resorts standards
• To be present throughout service
• To have knowledge of guests likes and dislikes throughout their stay
• To ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service
• To have a good knowledge of all outlet F&B day to day activities
• To escort guest to the table and assist in seating and present the menu
• To have a thorough knowledge of all facilities and services offered by the resort
• Completed Secondary School
• Minimum two years of experience,
• Full knowledge of the operations of bar and restaurant procedures, set up and service
• Any courses relating to further knowledge of restaurant service
• Excellent English and Chinese communication skills both written and oral
• Knowledge and abilities in other languages would be beneficial
• Start date: May 1st, 2017

Golf Hostess Supervisor Resume Examples & Samples

• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position
• Have a thorough knowledge of menus and current specials in applicable outlets
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
• Pre-bus all tables removing soiled dishes after each course
• Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade)
• Breakdown trays of soiled dishes and linen in the dishroom according to established standards
• Consistently upsell food, beverage and promotional items to guests
• Ensure overall guest satisfaction
• Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Perform other duties as requested by management
• Maintain a friendly and warm demeanor at all times
• Variable hours and shifts
• Prior experience working in Food & Beverage or similar customer service role is highly preferred
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards

Hostess Restaurant Resume Examples & Samples

• Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
• Ensure restaurant operating equipment is clean and in working order
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Welcoming guests to the Restaurant, by using the Restaurant name
• Inquiring if they have a reservation and noting it in the reservation book if they do
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Being attentive to guest requests
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Take telephone bookings and document in the Reservation book according to restaurant standards
• Train wait staff and bus staff in hostess standards
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
• Maintain responsibility of cleanliness of hostess stations
• Maintain responsibility of cleanliness of all menus and drink menus
• Assist with beverage service
• Assist with food service
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimize breakages
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel
• Hotel Management background/ HM degree holder/similar qualification
• Ability to communicate with the guests and anticipate their needs when it comes to serving them
• Well-groomed, neat and tidy at all times when dealing with guests directly
• Maintain the Standard, Quality of Service during the tenure with the hotel
• Responsible, Dedicated, Attain a Sense of Ownership towards serving guests and giving a great experience to the guests coming to the hotel
• Arabic speaker and non-native native speakers are welcome to apply

Marketplace Buffet Host / Hostess Resume Examples & Samples

• Maximize serving floor space by seating guests at appropriate tables
• Assist Maitre'd with weekly plannings and everyday operations
• Assign and verify all opening and closing procedures for wait staff
• Organize daily seating chart

Pooside Host / Hostess Resume Examples & Samples

• Greet guests with a pleasant smile and superior customer service
• Control high volume outside of the area
• Monitor space for seating availability, service, safety and well being of guests

Host / Hostess La Terrasse Resume Examples & Samples

• Ensure all servers are distributed equal numbers of guests
• Take and coordinate guest reservations
• Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
• Other projects as assigned by the outlets manager on duty
• Previous experience in a similar environment
• Good knowledge of Window-based programs (word, excel, etc)
• Comfortable with Microsoft Outlook and Internet based software
• Knowledge of Property Manager computer system an asset
• Good food & beverage knowledge
• Excellent communication skills in both official languages required
• Friendly and courteous
• Able to work in a high paced environment. Knowledge of Ottawa area

Host / Hostess, Outdoor Vending Resume Examples & Samples

• Vending involves greeting the Guests in a friendly manner and taking their order, preparing and delivering the product, and ending each transaction in a positive and friendly manner
• Position requires individual to be able to effectively work independently (with or without a wagon) and with others as part of a team
• Position requires individual to possess strong cash-handling capabilities, working with or without a register; individual should be able to add quick calculations and count back change
• Position requires individual to stand for entire shift on a variety of firm and sometimes wet surfaces due to rain (surfaces include fatigue mats, cobblestone, concrete, asphalt, and tile floors)
• Walking, bending, stooping, lifting, and standing are all required to complete tasks
• Pushing/pulling heavy items as required completing tasks (e.g., large carts, dollies, and wagons)
• Equipment operation, including working near equipment that generates heat (e.g., ovens, popcorn poppers, and cotton candy machines) is required to complete tasks
• Cleaning and maintaining overall cleanliness of the wagon, which includes sanitizing and assembling machines (e.g., food carts, chiller carts, cotton candy, popcorn wagons, and beverage dispensers)
• Interaction with Guests and Cast Members including answering questions, providing directions, event information, and other services to help create magical experiences for our Guests and Cast Members
• Able to make independent decisions for our Guests
• Flexible/adaptable (may work a variety of areas, conditions, and/or have changing start/end times)

Kitchen Notes Host / Hostess Resume Examples & Samples

• Attend to and anticipate guests’ needs
• Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
• Must be TABC certified
• Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting
• Stand or walk for an extended period or for an entire work shift
• Follow the phone standards as per standard operating procedures (SOP) and respond to bookings and all enquiries
• Greet all guests to the correct standard and escort them to their allocated tables with menus and wine list
• Present the waiter in the station according to the SOP
• Ensure that the log book is completed after each service period
• Keep tidy the host/ess desk
• Answer all telephone calls to the correct standards and deal with all guest enquiries and reservations
• Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests
• Allocate daily bookings to the table plan
• Ensure that all the menus and memos are ready at the desk prior each service
• Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the guests
• Comply with hotel licensing regulations as well as health and safety and fire regulations
• Ensure an adequate supply of checks, printer rolls and neat storage of each
• Customer service experience
• Ability to listen and respond to demanding guest needs
• Numerous landmark hotels around the world
• More hotels in construction
• Offering world-class spas
• Gorgeous golfing destinations

Botanist Host / Hostess Resume Examples & Samples

• Offer genuine sense of hospitality at each point of guest contact
• Provide a warm, fun and approachable first impression to all of our guests by maintaining a strong knowledge of menus, menu ingredients and guest preferences
• Offer a genuine greeting, determine number in party and seat guests onto the most appropriate table based on guests needs
• Arrange tables, chairs and settings to organize seating for meal periods
• Perform daily maintenance on restaurant menus making sure they are always current, clean, and visually appealing
• Provide daily reservation reports and manage reservation pace within perimeters set
• Consistently offer a professional, friendly and engaging service adhered to FORBES 5 Star Dining Standards
• Follow standards of conduct, safety, sanitation policies when handling food and beverage
• A passion for all things hospitality is required
• The ability to be happy and welcoming, responsive and solution oriented is a must
• Previous experience in similar role is an asset
• Previous experience in fast pace dynamic restaurant is an asset

Admissions Host / Hostess Resume Examples & Samples

• All ticket sales
• Ticket taking
• Guest Relations will proactively deal with guest concerns and assist as needed

Landscape Host / Hostess Resume Examples & Samples

• General garding in the park flower beds
• Replace and replant flowers in the park as needed
• Weeding and watering of the park grounds
• Mow grass inside the park and outer permiters of park property
• Valid Missouri Driver's License
• Able to work a flexible schedule that includes early mornings, weekends and holidays

Careers Day-hostess Resume Examples & Samples

On call model hostess resume examples & samples.

• Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet
• Comply with Payment Card Industry requirements (PCI Compliance)
• Be aware of the Company’s leadership team and know their extension numbers, locations and positions
• Work as a team, assisting all guests’ and employees’ needs and inquiries
• Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times
• Be aware of the timing for the daily lighting of all Disney firework shows
• Be aware of Four Seasons Orlando’s signature dishes and be able to make basic food and cocktail recommendations to guests
• Be aware of all reservations policies and be able to make reservations
• Be aware of all cancellation fees, cake fees, corkage fees, etc
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• High volume operations
• Ability to perform basic mathematical equations
• Ability to demonstrate a positive attitude at all times
• Ability to keep an open and objective view
• Ability to listen effectively, empathetically and be respectful at all times
• Ability to communicate assertively
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, multi-task, and prioritize
• Ability to use strong judgment
• Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism
• Must be fluent in both written and spoken English and able to print legibly for Guests and fellow team members to read
• Work in an environment that is subject to varying levels of noise and crowds
• Restaurant/Lounge environment
• Involves constant public contact
• Fast paced, high volume, high energy
• Schedule may include overtime when approved by management
• Must be able to work varied shifts including days, weekends, and holidays
• We are looking for individuals with excellent personal presentation and interpersonal skills
• Fluency in reading, writing, and spoken English & Korean are also required
• The Host/ess position requires continuous standing for up to 8 hours a day
• The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays
• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Answer phone and record reservations for large parties
• Previous cash handling experience
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
• Professional appearance, high energy and the ability to naturally engage with guests
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor

Barlines Host / Hostess Resume Examples & Samples

• Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience
• Open Table knowledge preferred
• Stong verbal and written communication skills, with ability to handle sensitive guest situations
• Developed customer service skills with refined phone etiquette
• Professional appearance, high energy and strong organizational skills
• Works well with others, pro-active team player
• Must have current TABC certification
• Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
• Must be able to work a variety of shifts, including nights, weekends and holidays

Coors Clubhouse Host / Hostess Resume Examples & Samples

• Know table numbers and seat numbers
• Know Aramark and Health Code standards and ensure that they are being followed
• Must be fluent in the English language
• Hosts/Hostesses required to drive a golf cart to deliver room service must become Cart Safety certified prior to first driving the golf cart and they must also be willing to participate in the random drug/alcohol testing pool

Cash Control Host / Hostess Resume Examples & Samples

• Ensures the accurate and timely reporting of daily financial receipts
• Audit currency, coins, and media
• Prepare, collect and issue cash bags
• Issue change as needed
• Perform cash and ticket pickups from in park locations
• Follow all security policies relating to computer and POS usage
• Must be able to work indoors in a windowless environment for up to 8 hours a day
• Must be able to work a flexible schedule -- nights (late, including early AM hours) and weekends required
• Computer proficiency with various Windows-based applications
• Must be able to lift up to 50lbs with or without assistance
• Must be able to stand, kneel, walk, stoop, and bend with or without reasonable accommodation

Host / Hostess, Concierge Resume Examples & Samples

• Greet and approach Guests to offer assistance
• Provide excellent and magic guest experience every day by interacting with guests, sharing information, answering questions, and helping guests
• Always keeping safety as a primary focus
• Cleaning and maintaining the hotel property’s on stage and back stage locations
• Deliver high quality services to guests in an efficient manner and help the hotel run smoothly and efficiently
• Meet attendance and scheduling availability guidelines, adhere to leave application procedures
• Share Resort information & promote synergy
• Help multiple Guests
• Flexible/adaptable (be able to work at variable time, including early morning, late evening, weekends and holidays)
• Be familiar with computer skills
• Service sense to proactively fix problems for guests
• Strong ability to converse in Mandarin & English. Be willing and able to learn skills and knowledge, including some communication skills with non-Chinese speaking Guests
• Good communication skills and service sense
• Ability to reflect a professional image while maintaining guest privacy
• You will need to successfully complete and pass all job related training after onboard
• Accept the position change or other work responsibility assigned by the leaders
• Must hold the required certificates of the position, including but not limited to health certificate, and other career certificates
• Observe the Company’s occupational health management policies and operation procedures, properly use and maintain occupational hazard prevention facilities and personal protective equipment, actively participate in occupational health training and take pre-work, during-work and exit occupational medical check as required

Host / Hostess, Desire Restaurant Resume Examples & Samples

• Greets guests, escorts them to tables, and provides menus in a timely fashion
• Follows guidelines for guest recovery, as necessary
• Responsible for the cleanliness and maintenance of service area and tools
• Follow all opening and closing checklists and sidework
• Spousal & Domestic Partner Leave

Blu Bar Barista / Hostess Resume Examples & Samples

• Serves restaurant customers in a prompt and efficient manner
• Greet customers and take order; provide information about products and look for opportunity to “up-sell” products
• Prepare all drink orders according to standard
• Follows all hotel procedures and policies, including those for safety and security, to ensure safety of all associates during each shift
• Maintain a calm demeanor during periods of high volume to keep area operating to standard and to set a positive example for the team
• Responds to customer requests and complaints
• Adheres to legal and/or Radisson Blu policies and standards
• Understands and follows the laws and guidelines for beverage service
• Operate a cash register and receive payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follow all guest service and cash handling policies and procedures
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Catering Host / Hostess Resume Examples & Samples

• Positively interact will all guests and provide exceptional guest service
• Prepare large quantities of food for multiple picnics at a time
• Use of industrial size smoaker, ovens, stoves, walk in freezer/refrigerator, fryers, and grills to prepare food
• Set up for events by preparing the buffet line, drink stations, dessert stations, and may be needed to set up table cloths and/or grove decorations for events
• Ensure the buffet line is stocked during events including the back-up stock for ease of transfer
• Ensure that Guests are being provided with food & beverage items of the highest quality
• Follow proper food preparation and handling procedures, in compliance with all Health Department and Food Service Department policies regarding sanitation per department training
• Continually monitor the cleanliness within the assigned area/unit
• Must follow Six Flags policies and procedures at all times
• Other duties as assigned by Unit or Fulltime Management
• Must be willing to work weekends, Holidays, days/evenings, and weekdays when needed for operation
• Must be able to lift up to 25lbs without assistance and 50lbs with assistance
• Must be willing and able to clean using chemicals after training and with proper personal protective equipment
• Must be able to stand, kneel, and squat for extended periods up to 8 hours
• Must successfully obtain a state required Food Handler's card
• Must be able to read, write, and communicate in English
• Must be able and willing to meet all Six Flags Discovery Kingdom Grooming Standards daily
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure mis-en-place is well stocked at all floor stations
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor

Building Hostess Resume Examples & Samples

• Greet and open the doors (when applicable) for residents and guests
• Respond to all requests in a courteous, professional manner at all times
• Answer the Fitness desk phone
• Exhibit a positive and professional attitude. Be kind and helpful to everyone
• Take resident requests for maintenance services and forward to management
• Prevent unauthorized written and verbal solicitations throughout the building
• Maintain a clean and pleasant environment
• Secure all packages, deliveries, and other appropriate items at a designated area
• Log in all contractors. Notify Public Works Director of any contractors or repairmen in the building

Host / Hostess U Resume Examples & Samples

• Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
• Call nursing stations, patients, and other employees to clarify diet orders
• Organize paper work and files of room service meal orders
• Observe patient's current diet on meal ticket
• Set up patient trays to be delivered
• Visits patients to introduce the services of the Food and Nutrition Services Department
• Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor
• Maintains temperature logs for unit refrigerators and freezers
• Ensures prompt response to requests for service and follows up if delays or product availability problems are identified
• Follows Food Production Standards in regards to handling techniques, food storage, and proper food temperatures and is responsible for completion of production sheets and temperature logs
• As assigned, mentors/trains new host/hostesses effectively
• Contributes to the Customer Service/Customer Satisfaction Imitative by identifying customers service issues that need corrections or adjustments and either corrects the issue or reports these issues to the supervisor/manager staff
• Must be able to fluently speak, read, and write English. Bilingual abilities preferred, but not required
• Demonstrates proficiency in using CBORD computer system

Host Hostess U Resume Examples & Samples

• Answer phone line for room service patients' calls and requests
• Delivers patient trays during meal service
• May obtain food preferences/dislikes from patient and/or family members
• Ensures that all new admits receive a menu to select lunch and dinner
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s)
• Maintains compliance with Cleveland Clinic's standards of operation
• Ensures timeliness of meal delivery
• Reviews therapeutic diets using established patterns as a guide

Host, Hostess Resume Examples & Samples

• Strong written and verbal English communication skills
• Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
• Must be able and willing to stand for 8-10 hours each shift
• Must be able to lift and carry up to 10lbs
• Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings
• Previous guest / customer service experience
• Knowledge of appropriate verbiage for fine dining setting (preferred)
• Previous experience working as a host / hostess (preferred)
• Interacts and cooperates with headwaiter, captain, waiters, cooks and stewards
• Interacts with hotel guests as appropriate
• Interacts and cooperates with other departments as required
• Greet and receive guests at the entrance courteously and in a friendly manner
• Asks the guests for their preference whether they would like to be seated in the smoking area or non-smoking area
• Makes sure that the table is set for the correct number of persons in the party before seating them and pulls out the chair for the ladies
• Answers telephones courteously following telephone-answering procedure of the hotel
• Takes reservations according to the instructions of the Standard Operating Procedures
• Maintains reservation book and business card cardex system
• Fullfils job as designated and any other assignments and responsibilities as deemed reasonable and necessary by the Outlet manager
• Minimum one year experience in an all-day dining restaurant / Beer Cafe / Bar in a 5* luxury hotel
• High level of passion, enthusiasm and drive for results
• Excellent communication skills in English
• Team player and ability to work under pressure
• Ambitious and eager to learn and grow
• Effectively handles guest complaints in a positive and professional manner
• Maintains front of house and kitchen sanitation requirements
• Use hands to finger, handle, or feel; or reach with hands and arms
• Ability to work in extreme temperatures including hot kitchen to refrigerators and freezers

Cindy s Point Host / Hostess Resume Examples & Samples

• Perform all functions associated with Host/Hostess position, including welcoming and assisting all guests with reservation check-in, seating and general menu orientation
• Coordinate staff positions to ensure appropriate coverage on Ground Floor entrance as well as Floor position in order to best service guests with reservations as well as those waiting in line for entry
• Answer telephone inquiries including reservation requests, location directions and general restaurant information
• Assist Lead Host/Hostess and Operations Manager(s) with table planning and seating assignments according to restaurant flow, staffing and under guidance of shift manager
• Assist other team members with food and beverage service to ensure all guests’ expectations are met and exceeded
• Ensure safe, secure, and healthy facility environment by following all sanitation standards and procedures; complying with health and legal regulations
• High school diploma or equivalent required. Bachelor’s Degree in Restaurant Management helpful
• Minimum 1 years Restaurant Host/Hostess operations experience in an upscale, high volume restaurant or bar/lounge required; experience within a full-service boutique or luxury hotel environment preferred
• Prior experience using Microsoft Office required. Experience with web-based Outlook 365 helpful
• Must display ability to work with general computer operations, including reservations software (Reserve) and Point-of-Sales (MICROS)
• Experience with web-based communication programs helpful
• Must be able to communicate professionally in English, both written and verbal
• Prior experience demonstrating abilities to communicate with discretion, tact and diplomacy required
• Conversational abilities in other languages helpful
• Must be able to lift up to 25 lbs. and be able to move throughout crowded restaurant and bar areas
• Must be able to multi-task and display ability to recognize that the guests’ interests and needs are always primary
• Must be available to work flexible schedule, primarily late-afternoon, evening and late-night hours as well as weekends and holidays as business dictates

Suite Host / Hostess Resume Examples & Samples

• Enhance the tournament experience for guests from the world of tennis as well as industry partners by providing exceptional customer service from arrival until departure
• Greet guests upon arrival, check guests’ tickets against provided attendee lists and ensure the appropriate guests are in the suite at all times
• Maintain confidentiality of suite guests, interactions or issues
• Work in conjunction with food and beverage attendant to verify orders are correct
• Adhere to maximum capacity requirements
• Previous experience hosting/interacting with VIP guests in an entertainment/sports/event environment is required
• Knowledge of tennis and important individuals/organizations involved in tennis preferred
• Professional demeanor, excellent verbal communication skills, the ability to remain calm in a fast paced and sometimes stressful environment and the confidence to enforce rules when necessary
• Ability to handle sensitive matters/guests with great discretion and courtesy
• Proficient in MS Office
• Typical hours are 10 a.m. – 10 p.m. daily, plus ability to work overtime as needed
• Makes sure that the guests always feels ease and find everything to their taste
• Provides guests with a friendly, competent and top quality service
• Is honest and reliable
• Assists the assist Outlet/Asst. Manager in optimizing the guest experience of the outlet by greeting, seating and bidding farewell to the guests
• Attends restaurant meetings and handles the minutes
• Update staff notice board and staff communication board
• Learns the name, faces and individual preference of all regular customers and passes information onto other colleagues
• Greets all guests in a hospitable manner and by name whenever possible
• Meets all guests at the door and seats them properly whilst taking required details such as suite number / beverage order
• Maintains as much guest contact as possible without being intrusive
• Remains alert to possible guest dissatisfaction and handles any resolved guest complaint
• Checks reserved tables and table set up
• Reports on time to duty
• Attend all necessary briefings & training sessions as instructed by superiors
• Handle cash and credit card procedures according to the directives of the Finance department
• Report any possible theft or misuse of Resort property immediately
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned
• Has had Food & Beverage and guest services experience
• Previous experience in a five-star hotel or upmarket cocktail bar, at least two (2) years
• Excellent guest service skill
• Good problem solving skills
• The ability to multitask & work well under pressure
• Additional language skill an advantage

Hostess / Cashier Final Cut Resume Examples & Samples

• Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
• Seating guests in restaurant as per specified rotation requirements
• Monitoring restaurant for table availability
• Completing all assigned closing duties at end of shift
• Knowing and promoting current casino events and programs and can give guests directions to all casino areas
• Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play

Sportsbar Hostess / Cashier Resume Examples & Samples

• Maintaining proper seating and reservation documentation
• Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
• Assisting wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
• Able to tolerate noise and bright lights

Brix & Vine Host / Hostess a Wine Bar Resume Examples & Samples

• Oversees the delivery and servicing of food and beverages
• Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards
• Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
• Maintains the Erickson Living philosophy and Vision statement
• Ensures the residents and guests have an enjoyable meal with high quality service
• Ensures the residents are seated in friendly, orderly manner, according to set policy
• Ensures proper handling of Resident Charge Tickets
• Communicates appropriately with supervisors and dining room staff and listens effectively

Related Job Titles

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10 Hostess Resume Examples to Stand Out in 2024

When it comes to landing your dream job as a hostess, having a powerful and effective resume is key. Your resume serves as your first impression to potential employers and can determine whether or not you make it to the interview stage. Putting together a well-crafted hostess resume can set you apart from other applicants and increase your chances of being hired.

In this article, we will provide you with 10 stand-out hostess resume examples, as well as valuable tips for creating a stellar hostess resume. We will also discuss common mistakes to avoid, so you can put together a winning resume that showcases your relevant skills, experience, education, and interests.

So whether you’re just starting out in your hostess career or looking to take your current job to the next level, this article will provide you with the tools you need to succeed. Let’s get started!

Hostess Resume Example 1

When it comes to standing out as a hostess, experience and qualification are key. This resume example showcases the candidate’s qualifications and experience in front-of-house operations.

[Your Name] [Address] [City, State, ZIP] [Phone Number] [Email Address]

Highly experienced hostess with a proven track record in front-of-house operations, adept at creating a welcoming atmosphere and ensuring exceptional customer service. Proficient in reservation and seating software, managing customer waitlists, and optimizing table turnover rates. Skilled in training new hostesses and coordinating with servers and kitchen staff to provide seamless operations. Strong interpersonal and communication skills with a dedication to delivering a superior dining experience.

Qualifications:

• High School Diploma
• Over 5 years of hostess experience in various establishments
• Proficient in reservation and seating software
• Excellent customer service skills
• Strong organizational and multitasking abilities
• Training and shift management experience

Experience:

Hostess | XYZ Restaurant | City, State | MM/YYYY – Present

• Greet and seat customers in a warm and friendly manner, ensuring their needs are met promptly and efficiently.
• Utilize reservation and seating software to manage customer waitlists and optimize table turnover rates during peak hours.
• Coordinate with servers and kitchen staff to ensure smooth communication and timely service.
• Set tables to ensure cleanliness and proper presentation, adhering to health and safety regulations.
• Handle customer inquiries and complaints, resolving issues promptly and maintaining a positive atmosphere.
• Train and mentor new hostesses, providing guidance on customer service techniques and efficient shift management.

Hostess | ABC Bistro | City, State | MM/YYYY – MM/YYYY

• Welcomed and seated customers with a professional and friendly demeanor.
• Managed waitlists effectively, providing accurate wait time estimates and managing customer expectations.
• Collaborated with servers and kitchen staff to ensure smooth operations and timely service.
• Maintained cleanliness and organization of the dining area, including table setups and sanitization.
• Assisted in training new hostesses on customer service protocols and standard operating procedures.

Key Achievements:

• Consistently received positive feedback from customers and colleagues for outstanding customer service skills.
• Increased table turnover rates by effectively managing waitlists and optimizing table layouts during peak hours.
• Recognized for training and mentoring new hostesses, contributing to their professional growth and team cohesion.

High School Diploma | City High School | City, State | YYYY

• Effective communication and interpersonal skills
• Attention to detail and problem-solving skills

References:

Available upon request

Overview of the Candidate’s Qualifications and Experience

The candidate holds a high school diploma and has over five years of experience as a hostess in various establishments. She is proficient in utilizing reservation and seating software, managing customer waitlists, and providing excellent customer service. Additionally, she has experience in training new hostesses and managing shifts.

Key Achievements and Responsibilities

The candidate’s achievements include consistently receiving positive feedback on her customer service skills from customers and colleagues. She has also successfully increased table turnover rates by managing waitlists effectively and optimizing table layouts during peak hours.

Her responsibilities as a hostess include:

• Greeting and seating customers
• Managing waitlists
• Coordinating with servers and kitchen staff
• Ensuring tables are properly set and sanitized
• Handling customer inquiries and complaints
• Training and managing new hostesses

Design Elements and Formatting

The design of the resume is clean and easy to read, with clear section headers and bullet points for achievements and responsibilities. The candidate utilizes a modern font and black and white color scheme, which makes the resume stand out while remaining professional.

The candidate also includes a professional summary at the top of the resume that highlights her experience and qualifications, making it easy for employers to quickly understand her strengths and potential fit for the role.

This hostess resume example demonstrates the importance of showcasing both experience and qualifications in a clear, concise, and visually appealing manner.

Hostess Resume Example 2

Experienced and skilled hostess with a proven track record of delivering exceptional customer service and contributing to the success of restaurants and event venues. Adept at managing guests, handling reservations, seating guests, and optimizing dining area operations. Strong interpersonal and organizational skills with a focus on enhancing the guest experience.

• Extensive experience in greeting customers, seating guests, and managing waitlists
• Proficient in handling reservations and optimizing table management
• Exceptional customer service skills
• Strong knowledge of health and safety regulations
• Training experience in both front-of-house and back-of-house operations
• Greet and welcome guests, creating a warm and inviting atmosphere from the moment they enter the establishment.
• Manage reservations and efficiently seat guests, ensuring a smooth flow of service and minimal wait times.
• Optimize table management to maximize seating capacity and enhance the guest experience.
• Maintain a clean and organized dining area, adhering to health and safety regulations.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
• Train new staff members in front-of-house and back-of-house operations, ensuring seamless service for patrons.

Hostess | ABC Event Venue | City, State | MM/YYYY – MM/YYYY

• Managed guest arrivals and efficiently seated attendees for various events and functions.
• Handled reservations and maintained an organized and up-to-date guest list.
• Coordinated with event staff to ensure smooth operations and timely service.
• Upheld a clean and organized dining area, including table setups and sanitization.
• Assisted in training new staff members on service protocols and venue operations.
• Received positive reviews and word-of-mouth referrals for providing exceptional customer service and enhancing the guest experience.
• Reduced wait times and maximized seating capacity through efficient table management.
• Maintained a clean and organized dining area, consistently meeting health and safety regulations.
• Recognized for training new staff members in both front-of-house and back-of-house operations, contributing to seamless service delivery.

[Insert relevant education information]

• Proficient in reservation and table management
• Strong interpersonal and communication skills
• Organized and detail-oriented
• Knowledge of health and safety regulations

As a highly skilled and experienced hostess, the candidate brings a wealth of qualifications and experience to any establishment. With a proven track record of driving customer satisfaction and contributing to the success of restaurants and event venues, this candidate has honed an impressive set of skills.

The candidate possesses a strong ability to manage guests and maintain a welcoming environment. They have extensive experience greeting customers, seating guests, handling reservations, and managing waitlists. Additionally, they excel at overseeing dining areas, ensuring smooth operations throughout service.

The candidate’s significant contributions in previous roles include:

• Enhancing the guest experience by providing exceptional customer service, leading to positive reviews and word-of-mouth referrals
• Reducing wait times and maximizing seating capacity with efficient table management
• Maintaining a clean and organized dining area, ensuring compliance with health and safety regulations
• Training new staff members in both front-of-house and back-of-house operations, ensuring seamless service for patrons

Furthermore, many customers specifically requested this candidate for their superior service, attesting to their reputation as a master hostess.

The candidate’s resume is sleek and polished, commanding attention with a professional and visually appealing layout. They use legible fonts and bold text to highlight essential information, such as job titles and key accomplishments.

Additionally, they use bullet points and concise language to make their experience and achievements easy to read and understand. The candidate also includes a professional headshot, enhancing their overall presentation and personal branding.

This hostess’s resume stands out for its clear and concise design, highlighting their qualifications and experience while leaving a lasting impression.

Hostess Resume Example 3

When it comes to the art of turning guests into regulars, Hostess Resume Example 3 knows what it takes. With over 5 years of experience in the hospitality industry, this candidate has developed a deep understanding of the importance of creating a warm and welcoming atmosphere for all patrons.

Experienced and dedicated hostess with over 5 years of experience in the hospitality industry. Skilled in creating a warm and welcoming atmosphere, utilizing effective communication techniques, and providing exceptional service. Proactive and attentive, with a talent for anticipating guests’ needs and resolving conflicts diplomatically.

• Excellent communication skills, both verbal and non-verbal, to create a welcoming atmosphere for guests
• Proactive and attentive, anticipating guests’ needs and providing exceptional service
• Extensive experience in managing reservations and seating guests
• Skilled in diffusing conflicts and turning unhappy guests into loyal patrons
• Strong organizational skills, ensuring a smooth flow of service throughout the restaurant
• Manage reservations and seating, ensuring efficient utilization of available space.
• Create a warm and welcoming atmosphere for guests, utilizing effective communication techniques.
• Anticipate guests’ needs and provide exceptional service, going the extra mile to ensure satisfaction.
• Develop and implement a comprehensive training program for new hostess hires.
• Handle difficult situations with tact and diplomacy, diffusing conflicts and turning unhappy guests into loyal patrons.
• Maintain a clean and organized hostess station to ensure smooth front-of-house operations.
• Managed reservations, answering phone calls, and greeting guests at the door.
• Ensured a smooth flow of service throughout the restaurant, coordinating with servers and kitchen staff.
• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Assisted in maintaining a clean and organized hostess station to uphold a professional image.
• Developed a comprehensive training program for new hostess hires, ensuring consistent service delivery and customer satisfaction.
• Recognized for exceptional communication skills, creating a warm and welcoming atmosphere for guests.
• Successfully diffused conflicts and turned unhappy guests into loyal patrons through tactful and diplomatic resolutions.
• Excellent communication and interpersonal skills
• Proactive and attentive to guests’ needs
• Conflict resolution and problem-solving skills
• Proficient in reservation management

Overview of Candidate’s Qualifications and Experience

This Hostess Resume Example 3 has a great grasp of communication skills, which is essential for this role. In addition to being friendly and outgoing, they are comfortable using a range of communication techniques, including verbal and non-verbal cues, to put guests at ease. Their experience in the industry has taught them the importance of being proactive, anticipating guests’ needs, and working collaboratively to provide a seamless experience.

One of Hostess Resume Example 3’s key achievements was the development of a comprehensive training program for new hires. By creating a program that covered all aspects of the hostess role, they were able to ensure that all staff members were equipped with the skills and knowledge necessary to deliver exceptional service. Additionally, this candidate has been recognized for their ability to handle difficult situations with tact and diplomacy, diffusing conflicts and turning unhappy guests into loyal patrons.

As a hostess, Hostess Resume Example 3 was responsible for managing reservations, seating guests, and ensuring a smooth flow of service throughout the restaurant. They were also responsible for managing the reservations book, answering phone calls, and greeting guests at the door. Finally, they were tasked with maintaining clean and organized hostess station to ensure that the front of the house ran smoothly.

In terms of design elements and formatting, this Hostess Resume Example 3 follows the industry standard with a clear and easy-to-read layout. They have utilized bullet points to highlight their key achievements and responsibilities, making it easy for potential employers to quickly scan and assess their suitability for the role. Additionally, the candidate has included a relevant and professional-looking headshot, which adds a personal touch and makes a strong first impression.

Hostess Resume Example 3 stands out for their extensive experience in the hospitality industry, as well as their excellent communication skills and proactive attitude. With a well-organized and visually appealing resume, they are sure to catch the eye of potential employers looking for a hostess who can make a real difference.

Hostess Resume Example 4

This hostess resume example features a candidate with several years of experience in the hospitality industry.

Dedicated and experienced hostess with a Bachelor of Arts in Hospitality Management and four years of experience in high-end restaurants. Proven track record of delivering warm and welcoming service, managing reservations, and leading teams. Committed to providing an exceptional dining experience for guests.

• Bachelor of Arts in Hospitality Management
• Extensive experience in high-end restaurants
• Strong communication and interpersonal skills
• Proven ability to train and mentor team members
• Detail-oriented with excellent organizational skills
• Manage restaurant bookings and maintain reservation system.
• Provide warm and welcoming service to guests, ensuring a positive dining experience.
• Collaborate with kitchen and waitstaff teams to ensure smooth operations.
• Train and mentor new team members, contributing to a positive team culture.
• Handle guest inquiries and resolve issues in a professional and efficient manner.
• Greeted and seated guests, managing reservations and waitlists.
• Provided excellent customer service, ensuring guest satisfaction.
• Communicated with guests over the phone and in-person, addressing inquiries and making reservations.
• Collaborated with kitchen and waitstaff teams to ensure seamless service.
• Consistently received positive feedback from guests for warm and welcoming service.
• Recognized by management for training and mentoring new team members.

Bachelor of Arts in Hospitality Management [University Name], City, State

• Excellent customer service and communication skills
• Team leadership and mentoring
• Reservation management and guest services

The candidate has a Bachelor of Arts in Hospitality Management, which demonstrates their commitment to the industry. In addition, they have worked as a hostess for four years in a variety of high-end restaurants, gaining experience in reservation management, guest services, and team leadership.

Some of the candidate’s key achievements include consistently receiving positive feedback from guests for their warm and welcoming service. They have also been recognized by management for their ability to train and mentor new team members, contributing to a positive team culture.

In terms of responsibilities, the candidate has experience managing restaurant bookings, communicating with guests over the phone and in-person, and collaborating with kitchen and waitstaff teams to ensure an exceptional dining experience.

This hostess resume features a simple and clean design, with a focus on easy readability. The candidate’s name is prominently displayed at the top of the resume, along with their contact information.

The resume is divided into sections with clear headings, making it easy to navigate. Each section is organized in bullet points, with a mix of sentence fragments and complete sentences to ensure easy comprehension.

This hostess resume example demonstrates the candidate’s qualifications and experience in a clear and concise format, making them stand out to potential employers.

Hostess Resume Example 5

This Hostess has an impressive range of qualifications and extensive experience in the restaurant industry. She has worked in various establishments, including fine dining and fast-paced casual dining environments. Her expertise sets her apart from other candidates and makes her an asset to any team.

Highly experienced hostess with over 5 years of success in the restaurant industry. Skilled in managing reservations, providing exceptional customer service, and training new staff. Fluent in Spanish and English, with strong interpersonal and communication skills. Committed to creating a positive dining experience for guests.

• Over 5 years of experience in the hospitality industry
• Proficient in reservation management and handling customer inquiries
• Familiarity with POS systems and reservation software
• Ability to multitask and maintain a positive attitude under pressure
• Knowledge of safety and health regulations in the food service industry
• Fluent in Spanish and English

Hostess | XYZ Fine Dining | City, State | MM/YYYY – Present

• Manage reservations, seating guests, and ensuring a smooth dining experience.
• Effectively handle customer inquiries and complaints, providing prompt and satisfactory resolutions.
• Utilize POS systems and reservation software to manage guest bookings and preferences.
• Collaborate with the kitchen and waitstaff teams to ensure seamless operations.
• Train new hostesses in customer service, POS systems, and reservation software.

Hostess | ABC Casual Dining | City, State | MM/YYYY – MM/YYYY

• Coordinated reservations and seating for a fast-paced restaurant.
• Provided excellent customer service, building rapport with guests and ensuring their satisfaction.
• Assisted with handling customer inquiries and resolving complaints.
• Upsold and cross-sold menu items to increase sales and revenue.
• Maintained a clean and organized dining area, adhering to safety and health regulations.
• Successfully managed a high-volume restaurant, maintaining a 4-star Yelp rating and increasing repeat business.
• Developed a new reservation management system that reduced wait times by 30% and improved customer satisfaction.
• Consistently exceeded sales goals by upselling and cross-selling menu items, increasing revenue for the restaurant.
• Trained new hostesses in customer service, POS systems, and reservation software, improving team productivity.

[University Name], City, State Coursework in Hospitality Management, MM/YYYY – MM/YYYY

• Exceptional customer service and communication skills
• Efficient reservation management
• Proficient in POS systems and reservation software
• Multitasking and working under pressure
• Strong attention to detail

Qualifications and Experience

• Strong interpersonal and communication skills, allowing her to build rapport with guests and colleagues
• Proficient in managing reservations, customer inquiries, and complaints
• Ability to multitask and work under pressure while maintaining a positive attitude
• Successfully managed a high-volume restaurant, coordinating reservations, seating guests, and handling customer inquiries and complaints. Result: Maintained a 4-star Yelp rating and increased repeat business.
• Developed a new system for managing reservations that decreased wait times by 30%. Result: Increased customer satisfaction and reduced loss of business due to long wait times.
• Consistently exceeded sales goals, upselling and cross-selling menu items to increase revenue. Result: Increased revenue for the restaurant and earned recognition from management.
• Trained new hostesses in customer service, POS systems, and reservation software. Result: Improved customer experience and increased productivity of the team.

The Hostess Resume Example 5 is visually appealing, with a clean and professional design that showcases the candidate’s experience and skills. The use of bold and italic fonts draws the reader’s attention to important information, such as job titles and achievements.

The section headings are clearly defined, making it easy for the reader to navigate the document. The layout is well-structured and easy to follow, with bullet points used to break up large blocks of text.

The use of color is subtle but effective, with a soft pink background that adds a touch of personality to the otherwise formal document. The overall design is well-balanced, with the right amount of white space to make the content easy on the eyes.

The Hostess Resume Example 5 showcases the candidate’s skills and experience in an impressive and visually appealing manner. It is sure to stand out from other resumes and grab the attention of potential employers.

Hostess Resume Example 6

Experienced hostess with a demonstrated track record of providing exceptional customer service and ensuring efficient operations. Skilled in greeting guests, managing reservations, and maintaining a clean and organized work area. Proficient in cash handling and opening/closing procedures. Dedicated to creating a welcoming environment for restaurant patrons.

Customer-oriented hostess with three years of experience in the hospitality industry. Recognized for delivering exceptional service and exceeding customer satisfaction scores. Strong time management and communication skills, able to work well under pressure and handle various responsibilities simultaneously.

• Greet and welcome customers upon arrival, ensuring a warm and friendly atmosphere.
• Manage reservations and waitlists, optimizing seating arrangements for efficient service.
• Coordinate with servers and kitchen staff to ensure timely preparation and delivery of orders.
• Handle cash transactions and manage registers, providing accurate and efficient payment processing.
• Perform opening and closing procedures, ensuring a smooth transition between shifts.
• Maintain cleanliness and organization of tables and seating areas.
• Consistently received positive customer feedback, resulting in increased customer satisfaction scores.
• Commended by management for punctuality, dependability, and ability to perform under pressure.
• Proficient in cash handling and register management
• Strong time management and multitasking abilities
• Detail-oriented and organized

[High School Name], City, State High School Diploma, MM/YYYY

Candidate 6 has been working as a hostess for the past three years, during which she has honed her customer service and time management skills, ensuring that restaurant patrons feel welcome and are seated and served quickly.

She possesses a high level of experience in greeting guests, managing reservations, and ensuring that tables are cleaned and reset promptly. Candidate 6 has also demonstrated proficiency in handling cash, managing registers, and performing opening and closing procedures.

Candidate 6 has consistently received positive feedback from customers for her ability to provide exceptional service, resulting in increased customer satisfaction scores. She has also been commended by management for her punctuality, dependability, and ability to work well under pressure.

Her key responsibilities as a hostess have included:

• Greet customers as they arrive and ensure that they are seated promptly
• Manage reservations and waitlists to ensure efficient seating arrangements
• Communicate with servers and kitchen staff to ensure that orders are prepared and served promptly
• Handle cash and manage registers to process payments and transactions
• Perform opening and closing procedures
• Keep the work area clean and organized, including tables and seating areas

Candidate 6’s resume uses a clean and professional design, with clear headings and bullet points that make it easy to read and understand. She has included a concise summary of her experience and skills at the beginning of her resume, followed by a detailed breakdown of her work history and accomplishments.

Her use of action verbs and quantifiable metrics (such as customer satisfaction scores and years of experience) helps to highlight her qualifications and achievements. Additionally, the use of specific details (such as her experience managing reservations and waitlists) helps to demonstrate her expertise in the field.

Candidate 6’s resume is well-organized, visually appealing, and effectively communicates her qualifications and experience as a hostess.

Hostess Resume Example 7

Highly skilled and experienced hostess with over 5 years of expertise in the hospitality industry. Committed to delivering excellent customer service and ensuring memorable dining experiences. Possesses strong communication and organizational skills to efficiently manage reservations, seating arrangements, and customer inquiries.

Dedicated and experienced hostess with a track record of providing exceptional customer service. Skilled in managing reservations, seating plans, and resolving guest inquiries. Proficient in training and mentoring staff members to deliver high-quality service. Committed to maximizing guest satisfaction and maintaining a high rate of customer retention.

• Manage seating and reservations for a high-volume restaurant, accommodating up to 150 guests per evening.
• Develop and implement strategies to improve guest satisfaction, resulting in a 15% increase in positive feedback.
• Train and mentor junior staff members, ensuring a high level of customer service and efficiency.
• Efficiently manage reservations and seating plans, optimizing restaurant capacity at all times.
• Resolve guest inquiries and complaints promptly, contributing to a high rate of customer retention.
• Successfully managed a high-volume restaurant, seating up to 150 guests per evening.
• Implemented strategies to improve guest satisfaction, resulting in a 15% increase in positive feedback.
• Trained and mentored junior staff members, ensuring high-quality customer service delivery.
• Efficiently managed reservations and seating plans, optimizing restaurant capacity.
• Strong communication and interpersonal abilities
• Training and mentoring expertise
• Problem-solving and conflict resolution skills
• Organizational and time management skills

When it comes to being a hostess,  [Candidate Name]  has demonstrated an exceptional level of professionalism and expertise. With  [Number]  years of experience in the industry,  [Candidate Name]  has honed her skills as an effective communicator and an efficient organizer, offering a level of service that is second to none.

As a hostess,  [Candidate Name]  has taken on several key responsibilities, including greeting guests upon arrival, managing reservations, coordinating seating arrangements, and providing menu recommendations. She has also gained extensive experience in handling customer complaints and resolving conflicts in a proactive manner.

One notable achievement of  [Candidate Name]  is her ability to maintain a high level of customer satisfaction throughout her career. She has received numerous positive reviews for her friendly and approachable demeanor, as well as her willingness to go above and beyond to ensure that customers have a truly memorable experience.

In terms of qualifications,  [Candidate Name]  holds a Bachelor’s degree in Hospitality Management from  [University Name] . She is also certified in food safety and has completed several customer service training programs.

When it comes to design elements and formatting,  [Candidate Name] ‘s resume stands out for its clean and modern look. She has incorporated a professional headshot and utilized bullet points to highlight her key responsibilities and achievements. Additionally, she has made effective use of white space to create a visually appealing document that is easy to read.

Overall,  [Candidate Name] ‘s qualifications, experience, and accomplishments make her an excellent addition to any hostess team. With her exceptional customer service skills and keen attention to detail, she is sure to deliver excellent results in any hospitality setting.

Hostess Resume Example 8

Overview of the candidate’s qualifications and experience.

Sarah Johnson is a highly skilled and experienced hostess with over 5 years of experience in the hospitality industry. She is dedicated to providing excellent customer service, ensuring that all guests have a memorable dining experience. In her previous roles, Sarah has developed strong communication and organizational skills, allowing her to efficiently manage reservations, seating arrangements, and customer inquiries.

Key achievements and responsibilities

• Successfully managed a high-volume restaurant, seating up to 150 guests per evening
• Developed and implemented strategies to improve guest satisfaction, resulting in a 15% increase in positive feedback
• Trained and mentored junior staff members, ensuring that they were capable of delivering high-quality customer service
• Managed reservations and seating plans, ensuring that the restaurant was operating at maximum capacity at all times
• Ensured that all guest inquiries and complaints were resolved quickly and efficiently, resulting in a high rate of customer retention

Design elements and formatting

Sarah’s resume is well-structured and easy to read, with a professional font and appropriate use of boldface and bullet points. The layout is clean and uncluttered, with each section clearly labeled and separated by white space. The use of color is minimal but effective, with a subtle blue accent used for section headings. The overall impression is one of professionalism and attention to detail.

Sarah Johnson’s Hostess Resume Example 8 showcases a combination of exceptional customer service skills, efficient management, and strong leadership abilities. With her impressive track record, she is an ideal candidate for any hospitality industry role.

Hostess Resume Example 9

Experienced hostess with over 5 years of expertise in the restaurant industry. Possesses excellent customer service and communication skills, along with the ability to adapt quickly in fast-paced environments. Skilled in greeting and seating guests, managing reservations, and maintaining customer satisfaction.

Hostess | ABC Restaurant | City, State | MM/YYYY – Present

• Greet and seat guests, ensuring a warm and welcoming atmosphere.
• Manage reservations and waitlists, optimizing table turnover and customer satisfaction.
• Maintain a perfect score on customer satisfaction surveys for over 6 months.
• Anticipate and fulfill customer needs, providing personalized service.
• Assist servers with requests and communicate effectively with kitchen staff.
• Train new hostess staff on restaurant procedures and reservation system management.
• Ensure proper setup and cleanliness of tables and dining areas.
• Maintained a perfect score on customer satisfaction surveys for over 6 months.
• Provided personalized service by anticipating and fulfilling customer needs.
• Successfully managed reservations and optimized table turnover.
• Trained new hostess staff on restaurant procedures and reservation system management.
• Efficient reservation and waitlist management
• Ability to adapt in fast-paced environments
• Attention to detail and organization
• Teamwork and collaboration

Overview of Qualifications and Experience

As a hostess with over 5 years of experience in the restaurant industry, I have developed excellent customer service and communication skills. My previous roles have included greeting and seating guests, taking reservations, and managing waitlists. In addition, I am a quick learner and can easily adapt in fast-paced environments.

One of my biggest achievements as a hostess was maintaining a perfect score on customer satisfaction surveys for over 6 months in a row. This was achieved through my ability to anticipate the needs of customers and provide personalized service.

My responsibilities included managing the flow of customers during peak hours, ensuring that tables were properly set up and cleaned, and assisting servers with any requests. I also helped train new hostess staff and was responsible for managing the restaurant’s reservation system.

For my Hostess Resume Example 9, I chose a clean and modern design with a focus on simplicity and legibility. I used a sans-serif font for headings and a serif font for body text, with bold and italic formatting to highlight important information.

The layout is structured to showcase my experience, key achievements, and responsibilities in a logical and easy to read manner. I used bullet points and short paragraphs to make the information easily digestible.

My Hostess Resume Example 9 is designed to stand out while being professional and straightforward.

Hostess Resume Example 10

As an experienced hostess with a passion for providing exceptional customer service, candidate 10 brings a diverse skill set to any hospitality team. With extensive experience in managing front-of-house operations, managing guest relations, and delivering a top-notch dining experience, candidate 10 is an ideal fit for any establishment.

Experienced hostess with a strong passion for providing exceptional customer service and delivering a top-notch dining experience. Possesses 6+ years of experience in managing front-of-house operations, guest relations, and reservation management. Proven track record of success in high-volume, fine-dining establishments.

• Manage reservations, optimizing table turnover and guest satisfaction.
• Collaborate with waitstaff and kitchen teams to ensure efficient service.
• Deliver exceptional customer service, exceeding guest expectations.
• Resolve issues and complaints promptly and professionally.

Hostess | ABC Fine Dining | City, State | MM/YYYY – MM/YYYY

• Managed front-of-house operations in a high-volume, fine-dining restaurant.
• Ensured smooth operations, from seating guests to coordinating with kitchen staff.
• Provided exceptional service to guests, enhancing their dining experience.
• Streamlined the reservation system, reducing wait times and improving guest satisfaction.
• Trained and mentored staff, fostering a strong team culture.
• Overhauled the reservation system, reducing wait times and improving guest satisfaction.
• Successfully managed a high-volume, fine-dining restaurant, ensuring exceptional guest experiences.
• Played a key role in training and mentoring staff, contributing to a strong team culture.
• Strong knowledge of front-of-house operations
• Effective reservation management
• Excellent communication and interpersonal abilities
• Ability to thrive in a fast-paced environment
• Detail-oriented and highly organized

Candidate 10 boasts a strong track record of success in the hospitality industry, with a proven ability to prioritize tasks, remain professional under pressure, and deliver outstanding service in any setting. Key qualifications and experience include:

6+ years of experience as a hostess:  Candidate 10 has spent the past 6 years working in some of the most prestigious restaurants in the region, gaining valuable experience in everything from greeting diners to managing reservations.

Solid knowledge of front-of-house operations:  Candidate 10 has a deep understanding of all aspects of front-of-house operations, including seating guests, managing waitstaff, and collaborating with chefs and kitchen teams.

Exceptional customer service skills:  Candidate 10 is a natural when it comes to delivering an exceptional guest experience. Whether greeting guests, taking orders, or resolving issues, candidate 10 never fails to exceed expectations.

Throughout their career, candidate 10 has consistently gone above and beyond to deliver outstanding results. Some key achievements and responsibilities include:

Overhauling the reservation system:  Candidate 10 played a key role in overhauling the reservation system at one of their previous employers, streamlining the process and reducing wait times for guests.

Managing a high-volume restaurant:  Candidate 10 successfully managed a high-volume, fine-dining restaurant, ensuring smooth operations and delivering exceptional experiences for guests.

Training and mentoring staff:  Candidate 10 has a proven ability to train and mentor staff, helping to develop new talent and build a strong team culture.

Candidate 10’s resume is clean, professional, and easy to navigate, with a focus on relevant experience and key achievements. Design elements and formatting include:

Simple, easy-to-read font:  The text is presented in a simple, easy-to-read font that is easy on the eyes and makes the content easy to scan.

Consistent formatting:  Candidate 10 has used consistent formatting throughout the document, including headings, bullet points, and bolded text to ensure important information stands out.

Professional layout:  The overall layout is professional and modern, with plenty of white space to help the content breathe.

Candidate 10’s hostess resume is a strong example of what sets a standout candidate apart in the competitive hospitality industry. With a proven track record of success, a passion for delivering exceptional customer service, and a well-designed resume, candidate 10 is sure to make a positive impact on any restaurant team.

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Hostess Job Description

A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.

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Hostess Job Description Template

We are a busy restaurant and have an open role for hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift.

Hostess Responsibilities:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

Hostess Requirements:

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.

Hostess FAQ:

What does a hostess do.

A hostess or host greets customers as they enter a restaurant, takes and confirms reservations, and shows customers to their table. They may also support other staff members by assisting with bussing or serving duties. Add your hostess job duties to our hostess job description example to create a job listing and start attracting top talent today.

Can I edit your hostess position description?

When you advertise a hostess job, you should provide applicants with details about the job at your business. Feel free to edit any section of our restaurant hostess job description sample to get a job listing that meets the needs of your business.

What information should I include when I post a hostess job?

Your restaurant hostess job description should give applicants information about the qualities and qualifications you’re looking for and the duties they’ll be expected to handle. Customize the hostess duties and responsibilities to help candidates better understand your expectations. Explain your hostess requirements so candidates know what you’re looking for in your next hire. Add your details to our hostess occupation description to get started.

Do you have interview questions for a hostess or host?

We have interview questions to go with all of our job descriptions.

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